Account representative jobs in Carlsbad, CA - 919 jobs

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

Job Summary: Innovive is a consistently growing B2B manufacturing company serving the biomedical research industry. We value hard work and credit the team for our success. We are looking for a motivated and hard-working individual to build their career as a Customer Service Representative at our San Diego Headquarters. You would be part of a small team of Customer Service Representatives who support each other to provide the highest level of service to the customer. This position requires strong organizational and logistical skills and the ability to multitask on multiple levels. Position Responsibilities: Take incoming calls from customers and process purchase orders Work with in house teams to coordinate deliveries at customer sites Process sample requests Data entry and filing Respond to general and customer-specific emails, including customer complaints and issues Run credit reports Establish new customer accounts Provide support to the sales team as needed Create various customer reports as needed Generate quotes Follow up with customers in a timely manner Qualifications & Skills: Highly motivated, confident, energetic, with a positive attitude Proven ability to multitask, prioritize and manage time effectively while keeping strong attention to detail Strong written and verbal communication skills - proper grammar in emails, friendly professional demeanor on the phone, along with great listening ability Patient and able to handle complaints, even when handling difficult situations Analytical, ability and eagerness to solve problems Exceptional work ethic, willing and driven to succeed A self-starter A team player A high degree of honesty and integrity Education and Experience: Associate's degree -- ideally in a business-related field or commensurate industry experience Computer literate and proficient with Microsoft Office (NetSuite experience preferred but not required) 5+ years' experience in customer service utilizing CRM technology Demonstrated experience supporting top key accounts in all aspects Knowledge and experience with basic accounting Knowledge of transportation and logistics processes - experience with international shipping a plus Location: San Diego, CA Compensation: $57,000 - $60,000 Employment Type: Full-Time / Salary Non-exempt Travel: Benefits Offered: We offer excellent benefit packages and employee programs including paid time off, paid holidays, medical, dental, vision, life insurance, disability insurance, FSA or HSA, 401k with Company match, EAP, employee discounts, and a casual work environment with excellent career development opportunities. About Innovive At Innovive, we understand that our success and continued growth wouldn't be possible without a dedicated, passionate, hardworking, and talented team. If you relish the challenge, thrive on finding solutions, and like being a part of a fast-growing company that helps make other people's lives better, we would love to hear from you!

```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```

Tri-City Medical Center is a full-service acute-care hospital located in Oceanside, California, serving the communities of Oceanside, Vista, Carlsbad, and San Marcos. Known for its Gold Seal of Approval, the hospital features two advanced clinical institutes and a team of physicians specializing in over 60 medical fields. As a leader in robotics and minimally invasive technologies, Tri-City Medical Center has been delivering high-quality healthcare services to the local community for over 50 years. The hospital's facilities include the main campus, outpatient services, and the Tri-City Wellness Center in Carlsbad. The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization. Maintains a safe, clean working environment, including unit based safety and infection control requirements. Reviews patient bills for accuracy and completeness; obtains missing information Knowledge of insurance company or proper party (patient) to be billed; identify and bill secondary or tertiary insurances Utilize a combination of electronic health record (EHR) to perform billing duties; maintain an accurate, legally compliant medical record Process claims as they are paid and credit accounts accordingly Review insurance payments for accuracy and compliance with contract discounts Review denials or partially paid claims and work with the involved parties to resolve the discrepancy Manage assigned accounts, ensuring outstanding/pending claims are paid in a timely manner and contact appropriate parties to collect payment Communicate with health care providers, patients, insurance claim representatives and other parties to clarify billing issues and facilitate timely payment Consult supervisor, team members and appropriate resources to solve billing and collection questions and issues Maintain work operations and quality by following standards, policies and procedures; escalate compliance issues to Business Office Manager. Prepare reports and forms as directed and in accordance with established policies Perform a variety of administrative duties including, but not limited to: answering phones, faxing and filing of confidential documents; and basic Internet and email utilization Provide excellent and professional customer service to internal and external customers Function as a contributing team member while meeting deadlines and productivity standards Qualifications: Minimum of 1 year of experience posting in a health care setting. Strong background in customer service. Competencies in the areas of leadership, teamwork and cooperation. Strong ethics and a high level of personal and professional integrity. Ability to understand medical/surgical terminology. Educated on and compliant with HIPAA regulations; maintains strict confidentiality of patient and client information. Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites Preferred experience with billing systems such as GE Centricity & SRS Caretracker Strong written, oral and interpersonal communication skills; Ability to present ideas in a business-friendly and user-friendly language; Highly self-motivated, self-directed and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high pressure environment Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations Education: High school diploma or equivalent, required. Associate's Degree in Business Administration, preferred. Certifications: Certified Medical Reimbursement Specialist (CMRS) certification, preferred. Please follow following link Medical Biller/Collector - OSNC in Oceanside, California | Careers at Tri-City Medical Center

Looking to gain great exposure company wide and will be able to build your professional experience? If you live in San Diego, or already have a move date already set, and are interested in a hybrid position with an industry leading and thriving San Diego based company please keep reading and apply right away. Responsibilities of this hybrid Billing Analyst job include: Correspond and follow-up daily with customers regarding billing questions Handle inbound calls/emails and resolve customer inquiries Review and address exception reports daily Provide a high level of customer service Ability to work independently and be flexible and able to adapt to change Analytical with information files Minimum requirements: Bachelor's degree required 2+ years of work experience in a corporate setting Proficient with Excel (VLOOKUPs, pivot tables, SUMIFs) Prior experience with SQL and Tableau as well as any large ERP experience is preferred Ethical, accountable, and strong communication skills with the ability to provide a high level of customer service Benefit offerings include medical, dental, vision, life insurance, short-term disability, and 401k. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************

Payment Application Specialist - San Diego, CA Billing Specialist role in Patient Financial Services - HomeCare (Unit: RCHHC-2555-9999). Onsite full-time position in San Diego, CA 92111. 16-week contract with possible temp-to-hire. Schedule Day shift: 5x8-hour (08:00 - 16:30) Requirements Experience: Minimum 2 years (5 years preferred) in payment posting using Brightree (BT) system or related homecare billing; focus on commercial payers Education: High school diploma required (must provide copy of diploma and/or transcripts) Key Details Accurate payment application and account reconciliation in homecare setting Emphasis on commercial payer processing and Brightree navigation Stable contract opportunity in high-demand San Diego healthcare hub

Atlanta, GA, USChicago, IL, USLos Angeles, CA, USWashington DC, DC, USHouston, TX, USDenver, CO, USShort Hills, NJ, USSt. Louis, MO, USKansas City, MO, USDallas, TX, USSan Diego, CA, USPhoenix, AZ, US Jan 23, 2026 Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred + Experience with Elite Enterprise or 3E and ME-Billing applications + Excellent verbal and written communication skills + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills + Ability to work in a fast-paced environment + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience and local market. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

Falcon Rappaport & Berkman (FRB) is a rapidly growing law firm focused on an interdisciplinary approach to the practice of law. Our team is composed of thought leaders across a variety of practice areas, including some of the nation's leading voices on web3, taxation and a variety of other fields. We bring together experts across all of our practice areas to achieve extraordinary results which would not be achievable at a more narrowly focused firm. Respect, appreciation and quality of life come first and foremost. We care deeply about the people we bring into our firm and offer a unique emphasis on professional development. We work collaboratively to drive client success. FRB currently seeks to add a secondary Billing Specialist and Analyst to assist in rapid growth of the billing department at our California office. Responsibilities include: Following up with attorneys for prospective client activity reports Attorney bill reviews and updating bills High volume monthly bill runs Calculating attorney commissions and payouts Assistance with Key Performance Indicator (KPI) reports Professional client communication and interaction Requirements: BS degree in accounting in mandatory- higher degree level is preferred Minimum of 2 years of advanced Excel use Minimum 2 years QuickBooks experience Experience with legal billing preferred 2+ years law firm experience Strong organizational and time management skills Excellent written and verbal communication skills Proficiency with Microsoft Office Suite - Mandatory Paralegal certification a plus Perks: Flexible work hours including option for hybrid work. Transparent communication across the department and the firm at large. Encouragement of continuing education (both presenting and attending), networking, and suggestions to improve firm operations. Salary range: 60-80k

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Job Description Location: Irvine, CA (On site) | Type: Full Time | Hourly Rate: $28-$30 an hr. As a Billing Clerk, you're one of the most important team members. You will be responsible for efficiently processing all contract-related paperwork associated with the purchase and sale of new and used vehicles, ensuring timely and accurate completion and communication. We're looking for an experienced Billing Clerk with automotive experience and a guest service approach to daily responsibilities. Your work is key in ensuring operational effectiveness and ultimately ensuring guests leave 100% satisfied with their Norm Reeves experience. This role is a great entry point into your career with us! What You'll Do: Process all Car Deals daily Review and ensure accuracy of all incentives, rebates, commissions, and sales tax in deal Pull warranties and gaps from the deal for processing including cancellations Process all Payoffs on trades as soon as possible, including any payoff differences Process and follow all necessary steps for rollbacks Other duties, as assigned What You'll Need: Knowledge of the Automotive industry mandatory Proficiency in Computers- Microsoft Office, databases and spreadsheets Full-time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both staff and guests Excellent organizational and follow up skills Maintain a professional appearance and work ethic Ability to multi-task in a fast-paced environment What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

We are experiencing consistent growth and are looking for a detail-oriented, motivated Billing Specialist I to join our team. If you thrive in a structured environment, enjoy working with data, and are eager to contribute to a high-impact team, we'd love to hear from you! What You'll Do: Develop and maintain a strong knowledge of our products, services, and billing systems. Organize and prepare billing data to ensure accuracy and efficiency. Process manually read meters and upload data into the billing system. Review and resolve meter-related discrepancies. Estimate accounts as needed to maintain billing accuracy. Process ACH and e-bill credits. Analyze balance and error reports to identify and correct inconsistencies. Generate and distribute billing statements, e-bill notifications, and penalties. Commit billing files and oversee distribution. Identify and recommend process improvements to streamline operations. Assist with additional billing-related tasks as assigned. What We're Looking For: Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis. Strong attention to detail with excellent organizational and time management skills. Effective communicator with strong written and verbal abilities. Self-motivated with a focus on accuracy and process efficiency. Strong data entry skills with a typing speed of 45 WPM and high attention to detail Education and Experience: High school diploma or equivalent. At least one year of experience in data management, billing, or a related field. Why Join MeterNet? Health, Dental, and Vision Insurance - Comprehensive coverage to support your well-being. 401(k) with Employer Matching - Plan for your future with company-supported savings. Generous PTO Accrual - Enjoy paid time off that grows with your tenure. 11 Paid Company Holidays - Extra time to relax and recharge. Opportunities for Growth - Be part of a company that invests in your professional development. Collaborative & Supportive Team - Work in a dynamic, fast-growing environment where your contributions matter. About the Role: This is a 100% on-site position based out of our Fallbrook office; remote or hybrid work is not available for this role. The role follows a 4x10 schedule (four 10-hour days), with shifts either Monday-Thursday or Tuesday-Friday. Equal Employment Opportunity Statement MeterNet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Reimbursement/Billing Specialist is responsible for a portfolio of accounts receivable and oversees the billing cycle from charge review, claims submission and follow-up. The employee is engaged in a proactive and independent collection of outstanding balances for specially handled IV Services, LLC., pharmacy accounts. The Reimbursement/Billing Specialist will serve as the technical expert for complex workflows. The specialist is responsible for handling charge review edits, claim edits and preparation, insurance follow-up, denial resolution, and necessary follow-up to ensure accurate payment. Supervisory Responsibilities: None Duties/Responsibilities: Maintain a portfolio of accounts receivable for the pharmacy; Follow accounts through the Pharmacy revenue cycle, including but not limited to: verifying patient coverage information, updating registration, completing charge review, claim edits and claim submissions, and following up with third party payers and patients to facilitate prompt resolution of outstanding account balances; Communicate with Revenue Cycle teams, payors and others to resolve account problems; participate in meetings as needed to address payor concerns; Evaluate the payment status of outstanding third-party claims and resolve impediments to payment by providing information such as medical records, itemization of charges, information regarding other insurance benefits, and explanation of charges; Actively participates in both external third-party audits and in internal audits and quality improvement initiatives, maintains documentation of current workflows, assists with special projects, and works closely with third party billing teams, Dalrada Corporate Accounting teams, and with Pharmacy Department Leadership and Prior Authorization teams; Perform complex patient account follow-up activities and actively participates in quality improvement initiatives to improve accounts receivable processes; Accurate and timely processing of appeals to various pertinent payers or programs; Review and validate adjustments to accounts in the insurance portfolio based on insurance reimbursement, coverage, contracts and services provided; Review charges to ensure filing to correct guarantor (e.g. work comp vs. personal/family); Conduct collection calls to patients with outstanding balances and negotiate full payment from patients and/or assist patients in setting up a payment plan; Provide education to patients on UW Health's financial assistance policy and application process and direct patients to the appropriate resources as necessary (e.g. Financial Counseling, Patient Relations); Receive, document, and respond to all patient correspondence in a prompt and courteous manner; accurately document all actions taken to reconcile outstanding balances; Assist patients in coordinating appeal processes with their insurance company; Review self-pay undistributed and credit balance accounts and provide refunds to patients as necessary; Accurately post EFT, cash and checks made payable to IV Services, LLC., to the billing system; Ensure that all transactions are completed within the appropriate guidelines, policies and regulations, typically the same day received; Process electronic remittance files, payor work queues, and generate payment reports to balance; Communicate with IV Services, LLC., staff, insurance companies, financial institution and third-party payors to resolve issues related to proper posting of payments; Complete work on special projects, queries and reports as assigned; Other duties may be assigned as needed by management. Required Skills/Abilities: In-depth understanding of Pharmacy billing policies and procedures including NCPDP D.0 standards; Proficiency in spreadsheet and database software; Advanced analytic ability; Ability to make good judgments in demanding situations; Effective communication skills; Ability to logically and accurately organize details; Ability to manage multiple tasks with ease and efficiency; Ability to work independently and be result oriented; Positive, can-do attitude coupled with a sense of urgency; Effective interpersonal skills, including the ability to promote teamwork; Ability to ensure a high level of customer satisfaction including employees, patients, visitors, faculty, physicians and external stakeholders; Ability to use various computer applications including EPIC, Microsoft Office, etc; Basic math skills and knowledge of general accounting principles; Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, UCF, 1500); Maintain confidentiality of sensitive information; Knowledge of local, state and federal healthcare regulations. Education and Experience: An Associate degree in Business, Finance, Health Information Management, or related field preferred; 3-5 years of experience in a healthcare revenue cycle or clinic operations role; 3-5 years of experience in an infusion pharmacy setting; Experience with billing within the Caretend pharmacy platform; Experience billing acute infusion and specialty pharmacy claims. Physical Demands and Work Environment: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard; Specific vision abilities required by this job include close vision requirements due to computer work; Light to moderate lifting may be required; Regular, predictable attendance is required; including quarter-driven hours as business demands dictate; Moderate noise (i.e., business office with computers, phone, and printers, light traffic); Ability to work in a confined area; Ability to sit at a computer terminal for an extended period; Hourly Rate: $28.00 an hour Disclaimer: This is only a summary of the typical functions of the position or role, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additionally, responsibilities, tasks, and duties of the employee in this role might differ from those outlined in the and other duties may be assigned on a permanent or temporary basis based on business needs. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description Location: Irvine, CA (On site) | Type: Full Time | Hourly Rate: $28-$30 an hr. As a Billing Clerk, you're one of the most important team members. You will be responsible for efficiently processing all contract-related paperwork associated with the purchase and sale of new and used vehicles, ensuring timely and accurate completion and communication. We're looking for an experienced Billing Clerk with automotive experience and a guest service approach to daily responsibilities. Your work is key in ensuring operational effectiveness and ultimately ensuring guests leave 100% satisfied with their Norm Reeves experience. This role is a great entry point into your career with us! What You'll Do: Process all Car Deals daily Review and ensure accuracy of all incentives, rebates, commissions, and sales tax in deal Pull warranties and gaps from the deal for processing including cancellations Process all Payoffs on trades as soon as possible, including any payoff differences Process and follow all necessary steps for rollbacks Other duties, as assigned What You'll Need: Knowledge of the Automotive industry mandatory Proficiency in Computers- Microsoft Office, databases and spreadsheets Full-time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both staff and guests Excellent organizational and follow up skills Maintain a professional appearance and work ethic Ability to multi-task in a fast-paced environment What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

We are seeking a skilled and experienced Billing Clerk in construction to join our team. Key Responsibilities: Prepare and process progress billings, AIA invoices, time-and-material billings, and change orders Review contracts to ensure billing aligns with agreed terms and conditions Track job costs, retainage, lien waivers, and certified payroll as required Verify labor, materials, and subcontractor costs for billing accuracy Submit invoices to clients and follow up on payment status Assist with month-end close, accounts receivable reporting, and audit requests Coordinate with project managers regarding billing schedules and discrepancies Ensure compliance with company policies and construction industry regulations Maintain organized billing records and project documentation Preferred Qualifications: Experience as a Billing Clerk in construction Familiarity with construction billing methods (AIA, progress billing, retainage Proficiency in accounting or construction software (e.g., Sage, Procore, Viewpoint, QuickBooks Strong attention to detail and organizational skills Basic understanding of accounting principles Ability to meet deadlines in a fast-paced environment Experience working with multiple projects simultaneously Excellent knowledge of MS Office, Wor,d and Excel Strong communication skills, both written and verbal Physical demands: This position is primarily sedentary and performed in a professional office environment. The employee must be able to remain seated for extended periods, operate a computer and other office equipment, and perform repetitive motions such as typing and mouse use. The role may occasionally require standing, walking, bending, and lifting light office supplies up to 15 pounds. The employee must have sufficient visual acuity to read printed materials and electronic displays, as well as adequate hearing and speech to communicate effectively in person and by phone. Benefits: Medical, dental, and vision coverage Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance) Company Paid Life Insurance 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching Longevity Stock Program IBP Foundation Scholarship opportunities Employee Financial Assistance Program Paid vacation and holidays Opportunities for growth and advancement OJ Insulation is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service - These aren't just words, they represent how OJ Insulation does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service. Find your next career opportunity and join our team with OJ Insulation!

Job Description A global professional services firm seeks a Billing Clerk to join their dynamic team. Responsibilities Basic editing of bills in 3E system Assist in finalizing bills Pull back up receipts in Chrome River Perform basic accounting tasks Prepare accruals Prepare basic Excel reports Opportunity to perform procedures in e-billing hub as well as third party sites Assist Finance department in ad hoc tasks as required Qualifications Associate Degree in Accounting/Business or other related fields is a minimum, a four-year college degree is preferred. Candidates in their final year of school may be considered for an internship position. Understanding of accounting principles AR and legal terminology Previous accounting experience (including strong internships) is a plus. Candidates with billing experience will be strongly considered. Must have strong organizational skills and have ability to prioritize and multitask Must be detail and deadline oriented Good oral and written communication skills Computer and software skills, requiring proficiency with Microsoft Office suite (Word, Outlook, Excel) Capacity to follow instructions and able to work independently within role and as directed Flexible, adaptable, with an attitude of teamwork and cooperation. Many of our job openings can be viewed at **********************************************

Duties/Responsibilities • Reviews and processes patient statements for multiple locations. • Process refund requests and post refunds into the system. • Reads and interprets insurance Explanations of Payments (EOP) or Explanations of Benefits (EOB) with understanding and can independently take appropriate next steps to resolve issues. • Posts payments, charge backs, adjustments and remark codes in a timely and accurate manner. • Research difficult ERAs/EOBs. • Research open accounts receivables, resolves claims errors and reprocesses claims for successful payment. • Maintains integrity of patient ledgers, following guidelines provided to manage balances. • Submits claims electronically and by paper as required. This includes sending secondary claims with attached explanation of benefits. • Answers incoming questions from patients and clinic team members regarding open account balances and billing issues. • Ensures compliance with all HIPAA/HITECH requirements as legally required and all applicable federal, state and local regulations. • Acts as a liaison and provides excellent customer support to teammates in our optometry practices. • Minimal travel to field practices may be required to meet with peers, develop strong rapport, and understand our business. • All other duties as assigned. Qualifications Required Skills/Abilities • Has excellent customer service skills. • Presents professionally and communicates clearly. • Embraces and aims for a paperless work environment. • Demonstrates ability to solve problems and work as a positive member of a team. • Is technology savvy and appreciates finding new ways to make processes easier. • Can stay focused on projects and can multi-task when needed. • Brings his/her best self to work every day and can contribute positively to a team environment. • Desires a long-term growth opportunity. Additional Desired Experience • Healthcare payment posting • Healthcare insurance and patient collections • Acuity Logic, Compulink, Eyefinity PM and/or Officemate experience a plus • Optical billing, Vision Therapy billing, Medicare & Medi-Cal billing experience a plus Requirements • Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. • Hand dexterity and eye and hand coordination is critical. • Lifting. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Use of one or both arms and wrists in lifting files, documents, etc. on a frequent basis. • Sitting. Must be able to sit for long periods of time. • Standing. Particularly for sustained periods of time. • Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately or quickly. • Travel as needed between practices. • Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of structures. Must be able to read a computer screen for long periods of time. • Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one workstation to another.

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445