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Account representative jobs in West Allis, WI - 737 jobs

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  • Customer Service Representative

    Airgas 4.1company rating

    Account representative job in Germantown, WI

    Airgas is Hiring for a Customer Service Representative in Germantown, WI! Who are we looking for? Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Strategic Accounts Central Service Coordinator you will be responsible for providing centralized support in a fast paced dynamic environment while working directly with customers and Airgas personnel. What's in it for me? Airgas believes in an inclusive, diverse team culture where associates are encouraged to work both collaboratively and independently with opportunities for mentoring and growth. If you are looking for a full-time permanent position with hybrid WFH (after training period), affordable healthcare, and career growth, we want to talk to you! As a Strategic Accounts Central Service Coordinator your responsibilities will include: Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders. Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers. Validating cylinder balances and initiating cylinder audits or account closures. Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction. Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities. A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve. Special duties as assigned. Preferred Education and Experience: High School Diploma required. Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience
    $30k-37k yearly est. 1d ago
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  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Account representative job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 4d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Account representative job in Waukesha, WI

    Customer Service Representative (Temp-to-Hire) Work Type: Onsite Employment Type: Full-Time, Temp-to-Hire Work Hours: 8:00am-4:30pm, Monday-Friday Benefits: For eligible employees, Medical, Dental, Vision, and 401(k) are available. Position Overview The Customer Service Representative processes customer requests for quotations, orders, and lead times, coordinates with internal departments, and ensures timely and accurate service and support to customers. Key Responsibilities Receive and respond to customer requests for quotations, orders, order changes, adjustments, and cancellations via phone and email Prepare quotations for standard items and write orders Relay pertinent quote and order information to customers Coordinate with internal departments to process purchase orders and ensure customer satisfaction Provide support to sales teams and assist accounts receivable with payment or credit hold issues Maintain accurate records using ERP and office systems Address and resolve customer inquiries and complaints promptly Qualifications 3+ years of customer service experience in a manufacturing or production environment Proficiency with MS Office and ERP systems Experience managing high volumes of orders, data entry, and customer calls
    $30k-36k yearly est. 1d ago
  • Customer Service Representative

    Graff 3.6company rating

    Account representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 1d ago
  • Client Services Rep/Career Planner/Recruiter

    Sustainable Staffing Inc.

    Account representative job in McHenry, IL

    Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary. Includes holiday pay, PTO, and generous benefits.
    $29k-42k yearly est. 19d ago
  • Billing Specialist- Milwaukee, Wisconsin

    A-1 Services 3.7company rating

    Account representative job in Oak Creek, WI

    Job Description Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. 11d ago
  • Medical Billing, DME Specialist/Sr.

    Joints In Motion Medical 4.4company rating

    Account representative job in Pewaukee, WI

    Joints In Motion Medical, LLC (JIMM) seeks medical DME billing specialist/senior to effectively bill for medical rehabilitative services and equipment to the appropriate payor/payer and collect the amount billed. Also involves processing payments by applying them to accounts and following up on denials and authorizations. Insurance billing specialized training, experience, and general understanding and/or background in medical insurance and having worked in a medical office is preferred. Seniors position includes additional Sresponsibilities and leads the team. Pay based on experience and abilities. The senior role can earn up to $25 hourly. Hiring both full time benefit eligible and/or part-time that may also be eligible for 401(K) match and earned paid time off, including your Birthday off, paid. Work schedule flexible, including opportunity to work some from home remotely. Full time benefit eligible realize additional life, disability, medical premium share benefits. Voluntary discounted cost group rates for dental, vision and pet insurance. If looking for a position with purpose where you can make an impact for a smaller "family feel" organization, apply and lets explore how this can be a fit for both. Requirements At a minimum, prior medical office exposure helpful. Knowledge, skills and abilities, along with education and experience with medical billing determines the level of the position. Computer Proficiency. Salary Description Sr up to $25 hourly
    $25 hourly 60d+ ago
  • Retirement Income - Account Representative

    National Insurance Services 4.2company rating

    Account representative job in Brookfield, WI

    Under the direct supervision of the VP of Retirement Income, this position provides quality and timely customer service to current Retirement Income clients of National Insurance Services through in-person visits, virtual meetings, and telephone calls. Other aspects of the role include identifying and closing additional growth opportunities, participant education, and compliance review. This position supports an entire range of Retirement Income products, including Health Reimbursement Arrangements (HRAs), Health Savings Accounts (HSAs), 403(b) Special Pay Plans, Trust, Flexible Spending Accounts (FSAs), and Individual Coverage HRAs (ICHRAs). This position will require the attainment of Life & Health insurance license for each of the states in the assigned region. This position will also require attainment of the Securities Industry Essentials (SIE) exam, Series 6, and Series 63. This position will be based in the WI Home Office, located in Brookfield, WI, or the MN Regional Office in Eden Prairie, MN. This position will require 30%-50% of travel throughout western WI. Normal Working Hours and Days: Monday through Friday; 8:00 a.m. to 5:00 p.m. (or as mutually agreed to by the parties); requires travel 30%-50% of the time, including potential overnight stays, and will therefore, at times, require non-traditional hours. Physical Requirements: Ability to travel by car, plane, or other common means of transportation up to 30%-50% of the time. Position is primarily sedentary in nature with relatively equal amounts of sitting, standing, and walking. Infrequent light physical effort may be required. Serve as the main point of contact for service for our Retirement Income clients. Provide service and support to assigned caseload through onsite visits, virtual meetings, and phone calls. Performance will be partially based on the number of visits and calls completed. Review current plan documents to ensure they're up to date and in compliance with current IRS regulations and ACA. Prepare and execute amendments as needed based on plan design and regulatory changes. Implement newly sold cases, including preparing and executing plan documents, facilitating an implementation call with the client, providing employee/retiree education, and ensuring a smooth transition from the sales team to the service team. Identify and close additional opportunities and track them in CRM to help drive business growth. Work collaboratively with the sales team to discuss opportunities and additional applications for the client. Serve as liaison between clients, the internal service teams, and the third-party administrator (TPA) to ensure clients' inquiries are addressed in a timely manner and any issues are resolved in a timely and effective manner. Serve as a compliance liaison, including providing IRS/ACA guidance to clients, reviewing employee contract/benefit language, and providing reports as necessary to comply with audit requests. Conduct employee and retiree meetings to educate participants about the plan(s). Respond to frequent client and participant inquiries, including questions regarding plan design, contributions, compliance, etc., via telephone and email. Collaborate with various TPA partners to ensure clients' needs are adequately met. Collaborate with the VP of Retirement Income and the sales team to identify new sales opportunities and service enhancements. Two years of experience in customer service, preferably in an employee benefits-related capacity, or any combination of education and/or experience that would provide the equivalent background. Ability to read and interpret plan language and effectively communicate policy language and intent to customers. Demonstrated analytical skills. Must have a high aptitude for problem identification, investigation, and resolution. Must possess a high level of positive interpersonal skills and negotiation skills. Exhibit poise, tact, and diplomacy both to internal and external customers. Proficient in Word, Excel, Outlook, and Adobe Acrobat. Proven capacity to learn software programs developed in-house. Must have excellent command of the English language, oral and written. Moderate mathematical skills are required. Excels in a fast-paced environment with demonstrated ability to prioritize multiple competing demands. Possesses excellent organizational skills. Willingness and enthusiasm to learn and apply concepts around new products, services, and procedural enhancements. Ability to work and make decisions independently and within a team environment. Experience with medical spending accounts, such as VEBAs, HRAs, HSAs, FSAs, and 403(b) plans preferred. Health and Life Insurance licenses preferred or the ability to obtain and maintain the licenses within 90 days of the hire date. Study materials to be provided, if needed. Securities Industry Essentials (SIE), Series 6, and Series 63 licenses preferred or the ability to obtain and maintain the licenses within 180 days of the hire date. Study materials to be provided, if needed. Must have a valid driver's license and current auto insurance coverage. Ability to travel up to 30%-50% of the time and accommodation of overnight stays (~5-10 nights per year).
    $31k-37k yearly est. 9d ago
  • Territory Account Representative - Dane, Columbia and Jefferson Counties

    Versiti 4.3company rating

    Account representative job in Milwaukee, WI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service Actively prospects and networks to continually add new, productive blood drive opportunities Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership On-site recruits as needed or required; may include evening or weekend hours Develops and maintains relationships with account points of contact, account leaders and key accounts Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service Keeps account records up to date which includes titles and contact information for key points of contact Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information. All other duties as assigned Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree preferred Associate's Degree with relevant sales and/or event management experience considered preferred Experience 1-3 years of direct business to business sales experience preferred Knowledge, Skills and Abilities Proven track record of sales success Thrives in a self-motivated and self-directed work environment Must have excellent analytical, planning, strategic and decision-making skills Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences Must possess excellent time management and organization skills, and able to manage detailed information Skilled in persuasive communication, being able to be direct in a respectful manner Excellent ability to communicate, encompassing written, verbal, and presentation skills Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively Licenses and Certifications A current valid driver's license and good driving record required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.
    $31k-39k yearly est. Auto-Apply 1d ago
  • Medicaid Specialist

    Brookdale 4.0company rating

    Account representative job in Milwaukee, WI

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and Skills Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Vision Requires interaction with co-workers, residents or vendors Brookdale is an equal opportunity employer and a drug-free workplace. The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements. Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received. Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines. Works with communities to correct accounts prior to monthly resident invoicing. Updates resident accounts upon state and MCO rate changes. Monitors and distributes work tickets through internal system as well as mail and external faxes. Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Patient Care - NICU (Night Shift)

    CWI Landholdings 3.0company rating

    Account representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Responsible for shift supervision of nurses and technicians who provide direct patient care. Acts as an active member of the management team to support care management model, standards of nursing practice, legal regulations, and hospital policies. Essential Functions Supervises patient care activities on assigned shift and assigns the care of patients to staff nurses and nursing assistants. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions, and terminations. Functions as an active member of the unit management team, assisting in making unit decisions. Communicates and explains management decisions to the staff. Acts as clinical resource to unit staff members and nurses on other units. Communicates and escalates significant clinical issues to leadership. Participates in unit, hospital, medical or nursing committees. Supports staff educational activities on the unit and works with educational services regarding staff development needs. Assists and supports staff members in their pursuit of professional goals. Communicates with peers to keep apprised of hospital wide activities. Plans for staffing needs of upcoming shifts and changes scheduling if necessary. Assumes all principle duties and responsibilities of a Pediatric Nurse as workload demands. Assists in making patient placement decisions on unit and works with other charge nurses, physicians Patient Care Manager, Patient Care Manager on-call and the Admitting Department to problem solve regarding patient placement issues. Assures patients are correctly classified on the assigned shift. Verifies and changes activity classification as necessary. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education: Bachelor's Degree BSN Required Master's Degree Preferred Experience: 2+ years technical experience necessary in order to gain knowledge of professional nursing practice and procedures, and proficiency in the care of complex pediatric patients, as well as experience in advance supervision in order to oversee unit staffing and activities of subordinate staff Required Knowledge, Skills and Abilities Analytical skills that is necessary to assess complex patient conditions effectively and to develop comprehensive plans of care. Synthesizes multiple sources of information to assist in the resolution of human responses to complex problems. Interpersonal and communication skills to interact effectively with interdisciplinary health team members and consumers. Licenses and Certifications: License RN-Registered Nurse (30) - State of Wisconsin Required BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Required Patient Care Responsibility Provides care appropriate to patient population and as described in applicable policies and procedures. Required for All Jobs: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin
    $23k-36k yearly est. Auto-Apply 60d+ ago
  • Billing Coordinator

    Robert Half 4.5company rating

    Account representative job in Port Washington, WI

    We are looking for a detail-oriented Billing Coordinator for a Port Washington, WI area organization. This role is essential in ensuring accurate and efficient billing operations, supporting the organization's financial processes, and contributing to overall client satisfaction. The ideal candidate will have strong analytical skills and a commitment to maintaining precise records. Responsibilities: - Prepare and issue accurate invoices to clients in a timely manner. - Manage accounts receivable processes, ensuring all payments are tracked and recorded properly. - Reconcile billing discrepancies and resolve any client inquiries related to invoices. - Maintain organized financial records and documentation for auditing and reporting purposes. - Collaborate with internal teams to ensure billing accuracy and adherence to company policies. - Generate reports using Microsoft Excel to analyze billing data and identify trends. - Review and update billing procedures to improve efficiency and compliance. - Monitor outstanding balances and follow up on overdue accounts. - Assist in preparing financial summaries and reports for management review. Requirements - Proven experience in billing or accounts receivable roles. - Proficiency in Microsoft Excel for data analysis and reporting. - Strong attention to detail and ability to maintain high levels of accuracy. - Excellent communication skills for resolving billing issues with clients. - Knowledge of basic accounting principles and financial processes. - Ability to work independently and manage multiple tasks effectively. - Familiarity with billing software or systems is preferred. - High school diploma or equivalent; additional education in finance or accounting is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $34k-46k yearly est. 35d ago
  • Billing Specialist

    Caretruly Healthcare LLC

    Account representative job in Milwaukee, WI

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Training & development Tuition assistance Vision insurance We are looking for a Billing Specialist to compile, compute, and record billing ensuring accurate and timely completion and submission of claims, billing, and collection of payments for services. This includes but not limited to reviewing, researching, investigating, negotiating, processing, and adjusting all claims including denied claims. Our Billing Specialist must possess excellent communication skills with attention to detail while fostering positive relationships with our customers. Have exceptional critical thinking skills and the ability to multitask adhering to strict policies and deadlines. Education: Equivalent to an associate degree is preferred. One to three years of verifiable work history including experience in medical billing is required. Responsibilities: Accurately submit medical claims to insurance companies and payers such as Medicare and Medicaid. Update patient data, prepare invoices and develop payment plans. Review patient bills for completeness and accuracy, applying proper coding procedures and collecting missing information. Prepare, review, and transmit claims using medical billing software, including electronic and paper claim processing. Follow up on unpaid claims within standard billing cycle. Research and verify insurance payments for accuracy, adhering to contract cost principles and procedures. Contact insurance companies to file an appeal regarding payment disagreements and/or discrepancies. Identify and bill secondary or tertiary insurances. Accurately enters and setups up client payment plans and assists with collection accounts. Performs other specific projects relating to billing, data entry, and computer operations. Skills and Experience: 2-3 years of experience in billing government funded payers, such as Medicaid, and Health Maintenance Organization (HMO) 2-3 years of experience in processing E-claim/E-file. 2-3 years of experience in working with software aggregators such as WellSky. Knowledge of applicable laws, regulations, and compliance requirements to ensure that claims are processed properly (e.g., HIPAA, PPACA/Health Care Reform, state-specific regulations/grievance procedures, TAT) Effective oral and written communications and presentation skills are essential, as are interpersonal skills. Knowledge of ICD-10 and CPT coding. Ability to gather and analyze statistical data and generate reports and to plan, coordinate and administer complex administrative systems and processes. Demonstrated ability to work independently and use sound judgment and discretion successfully. Strong computer skills with proficiency in software applications, such as Word, Excel, PowerPoint, and Electronic Medical Records. "Caretruly Healthcare is an equal opportunity employer"
    $30k-40k yearly est. 10d ago
  • Billing Specialist II (On-Site)

    Gerald L. Ignace Indian Health Center

    Account representative job in Milwaukee, WI

    The Billing Specialist II is a major contributor to the revenue cycle for the Gerald L. Ignace Indian Health Center, Inc. and must possess analytical skills including problem-solving, trending, tracking and reporting as well as excellent communication and customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for the accurate and timely submission of claims to third-party payers, intermediaries, and responsible parties. * Responsible for the maintenance and control of unbilled claims. * Verify all billing control functions are completed daily. * Responsible for reviewing rejected and denied claims and taking appropriate actions for claim resubmission to third-party payors within filing deadlines. * Responsible for follow-up with third-party payors on open insurance claims. * Assist with accounts receivable payment posting for claims. * Identify, document and bring to management's attention inconsistencies and patterns which result in negative impacts to the revenue cycle including claim rejections, claim denials, claim responses, and claim payment amounts for claims. * Perform analytical assessment of Work queues, reporting, tracking, trending and problem-solving issues to leadership. * Monitor and maintain Self-pay Work queues. * Send letters and maintain patient contact information by collecting demographic information, insurance information, and any other necessary personal information for patient record updates. * Set-up payment arrangements for patient self-pay balance(s). * Communicate with patients utilizing customer service skills, as well as being able to multitask, prioritize, and stay organized * Keep up-to-date on coding trends and changes. * Keep up to date on third-party payor updates and changes. * Assist with all responsibilities of the billing process. * Performs related duties as assigned by Management. QUALIFICATIONS: * Must have a working knowledge of the International Classification of Diseases (ICD-10-CM), Current Procedural Terminology (CPT) and Current Dental Terminology (CDT) coding and medical terminology. * Strong understanding of reimbursement policies and procedures as they pertain to third-party payors, intermediaries, and responsible parties. * Problem solving, analytical and critical thinking skills. * Ability to work independently and within a team environment. * Ability to perform under pressure. * Strong Customer Service background. * Ability to meet deadlines. EDUCATION and/or SKILLS/KNOWLEDGE: * Requires knowledge acquired in a four-year high school, vocational school or equivalent. * Requires 2 years of relevant billing experience . * Dental billing experience is desirable. * Experience in EPIC Systems preferred. * Must be English proficient. * Must have strong interpersonal skills and strong organizational skills. * Must have excellent verbal and written communication skills. * Must have a working knowledge and proficiency in Microsoft Excel and Microsoft Word. OTHER SIGNIFICANT FACTORS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Noise level in the work environment is usually quiet. Work is performed in an office environment utilizing various office equipment including, but not limited to, a computer, copy machine, fax machine, and multi-line phone. Ability to communicate effectively over the telephone, by computer and in person. Ability to perform well in a fast-paced work environment. This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. All positions at the Gerald L. Ignace Indian Health Center have the responsibility to carry out functions to maintain inspection and survey readiness, participate in Quality Improvement initiatives, as well as assist in and/or provide education for health promotion and disease prevention. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. GLIIHC supports a safe, healthy and drug-free work environment through criminal and caregiver background checks and pre-employment drug testing. GLIIHC maintains a smoke-free environment. The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer.
    $30k-40k yearly est. 5d ago
  • Medical Billing Specialist

    Alliancestaff, LLC

    Account representative job in Milwaukee, WI

    Looking for a versatile and experienced Medical Billing Specialist immediately! Insurance follow up on denied claims/filing timely appeals Payment posting Understanding EOB's Identify and resolve unpaid and denied claims Insurance authorizations and patient correspondence Understanding the full revenue cycle process of a claim
    $30k-40k yearly est. 6d ago
  • Billing & Insurance Specialist

    B&L Comfort Healthcare 3.4company rating

    Account representative job in Waukesha, WI

    As a Billing & Insurance Specialist with our company, you will work closely with multiple departments to ensure accurate and timely billing and reimbursement for the vital services we provide. Join a growing organization that values your expertise, supports your growth, and offers strong benefits. We're looking for a detail -oriented, proactive team member who thrives on resolving complex billing issues. To succeed, you must bring strong problem -solving skills and a commitment to accuracy. Requirements What's Great in the Job: Crucial, behind -the -scenes role that keeps the company financially healthy. Work feels like solving daily puzzles - every claim and denial is a challenge to conquer. Develops highly marketable billing skills that are always in demand. Stable, daytime office -based work. Key Responsibilities: Verify insurance coverage and client eligibility. Prepare and submit claims to insurers. Follow up on unpaid or denied claims. Maintain accurate billing records and reconcile payments. Must Haves: 2+ years of medical billing experience. Knowledge of Medicaid/Medicare guidelines. Strong attention to detail. Proficiency in billing software. Nice to Haves: Associate degree in a related field. Experience with audits. Familiarity with electronic health records (EHR). Customer service experience. Benefits Health, dental, and vision insurance. Paid time off, sick leave, and paid holidays. Mileage reimbursement. Company phone/laptop. Retirement plan offerings.
    $32k-43k yearly est. 60d+ ago
  • BILLING SPECIALIST

    Lutheran Living Services

    Account representative job in Wauwatosa, WI

    Full-time 8:00 AM - 4:30 PM LH & HP is recruiting for a talented professional to join its team as a Billing Specialist. This full-time position is responsible for a variety of complex billing functions. Candidate must have the ability to rely on experience and judgment to ensure the integrity of the billing and accounts receivables. Candidate must be capable of supporting an environment of continuous change while being part of a team to ensure the success of the department, anticipate future needs, and values our mission. Must have excellent administrative and interpersonal skills, with ability and confidence to effectively identify, respond to and resolve questions regarding the financial concerns that affect resident, family, visitors, staff, government entities/payers and vendors. Position Responsibilities: Claims billing and follow-up to various payer sources. Private Pay Collections and follow-up Cash and payment posting. Medical coding based on PDPM guidelines. Coordinate with clinical team to ensure accurate documentation for billing. Manage patient financials to ensure payer sources Required skills: High school diploma or equivalent, preference given to associate degree or higher. Minimum of 2-5 years' experience in healthcare billing with increasing job responsibilities. Preference given to those with Medicare, Medicare Advantage, and Medicaid experience. Capable of building and maintaining positive relationships; working within and promoting a team-oriented work environment while demonstrating high level skills in Word, Excel, and Outlook. Experience with billing software and electronic medical records (EMR). Strong attention to detail and organizational skills. Excellent communication and customer service skills. Benefits: Supportive team environment Dedicated office space Employee Fitness Center Referral Program Early access to earned wages Competitive Pay Health, dental, and vision insurance Paid time off and holidays Retirement plan options For consideration, send an updated resume to this post. Position located at: Lutheran Home 7500 W North Avenue Wauwatosa, WI 53213
    $30k-40k yearly est. Auto-Apply 47d ago
  • Billing Specialist

    Milwaukee Health Services System 3.4company rating

    Account representative job in Milwaukee, WI

    The Billing Specialist is responsible for retrieving all billable charges, timely submission of claims, follow-up on unpaid claims, and answering patient questions regarding their statements within the OCHIN Epic System. This position is responsible for all payers, including Medicare, Medicaid, managed care, commercial insurance, workers' compensation, and private pay. The Billing Specialist's role is focused on maximizing revenues and cash flow by completing these tasks promptly and efficiently. Maintain a designated level of collections using payments and complete follow-through for all denied or rejected claims. Follow up and collect all outstanding receivables from payers and patients, and provide excellent customer service to internal and external customers. Position-Specific Competencies/Essential Functions/Duties& Responsibilities: * Retrieve all billable charges within 72 hrs. * Review, resolve, and bill all outstanding statuses promptly. * Direct contact with patients to resolve all inquiries on their account(s). * Monitoring patient account activity through queries and statement review. * Monitor and maintain the AR Aging Report to achieve department goals. * Independently resolve follow-up issues related to their work assignments. * Review, revise, re-process, and follow up on all denials and system-rejected claims. * Process appeals promptly according to the payer contract. * Process all patients and insurance refunds. * Ability to run reports with OCHIN Epic. * Clear and complete documentation of all accounts worked. * Utilize extra time during decreased workload to assist in other department projects. * Contribute to the Billing Department team through a positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior. * Participates in educational activities and attends staff meetings * Maintains strict confidentiality; adheres to all HIPAA and PHI guidelines/regulations. Required Knowledge, Skills, and Abilities: * Must have 3+ years of experience working in a physician or hospital collection setting; knowledge of ICD-10, CPT Codes, and HCPC Codes * Knowledge of insurance carriers (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including various reimbursement schemes, co-insurance, deductibles, contractual adjustments, and sliding fee * Possess a working knowledge of practice management systems (OCHIN Epic) and Microsoft Office * Working knowledge of HIPAA and PHI regulations and compliance * Strong interpersonal and communication skills, and can work successfully in a team-oriented environment * High attention to detail and the ability to multitask * Hours: may vary based on organizational needs * Travel: may vary based on organizational needs Qualifications: * Minimum Education Level: High School Diploma * Minimum 3 years of experience in a FQHC, clinic, physician's office, or hospital setting. POSITION REQUIREMENTS: * Education: At a minimum, high school graduate or equivalent. College coursework is highly preferred. * Experience: Minimum 2 years of experience in a medical office setting. Working knowledge of insurance carrier (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including reimbursement, co-insurance, and deductibles, and contractual adjustments. * Expertise: Must have 2+ years of revenue cycle experience working in a medical setting; knowledge of ICD-10, CPT Codes, and HCPC Codes. Ability to communicate and interact with individuals and families from diverse ethnic, cultural, and socioeconomic backgrounds. Ability to identify and maintain confidential information with integrity. Ability to effectively work independently and as a member of the team. Ability to effectively communicate with individuals as well as with groups. Requires basic computer skills, e.g., Microsoft Office Software. Excellent organizational skills and problem-solving ability. Ability to prioritize tasks and work assignments. * Language: Strong interpersonal and communication skills to be able to work successfully independently and in team-oriented environments. * Hours of Work: Must be able to work flexible hours. May vary based on Organizational need. * Travel: May vary based on Organizational need. Milwaukee Health Services, Inc. is an equal opportunity employer. Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
    $33k-40k yearly est. 60d+ ago
  • BILLING SPECIALIST

    Orthopaedic Associates of Wisconsin 3.6company rating

    Account representative job in Pewaukee, WI

    Job DescriptionDescription: Summary of Role The Medical Billing Specialist is responsible for managing the billing and reimbursement process at OAW. This role involves preparing and submitting claims to insurance companies, following up on unpaid claims, and ensuring accurate billing records. This role requires meticulous attention to detail, strong organizational skills, and a thorough understanding of medical billing procedures, codes, and regulations. The specialist will work closely with the medical staff, patients, and insurance companies to provide timely and accurate payment for services rendered. Key Responsibilities Monitor and follow up on unpaid claims, ensuring timely reimbursement. Resolve billing and insurance discrepancies, rejections, and denials. Follow up on billing AR on no responses from payers. Communicate professionally with patient inquiries regarding billing and insurance questions. Provide clear explanations of charges, insurance benefits, and payment options. Assist patients in setting up payment plans if necessary. Stay updated with current billing regulations, insurance guidelines, and compliance requirements. Prepare and maintain accurate billing records and reports. Work closely with coding team, authorization team and other departments to ensure accurate coding and authorizations. Communicate effectively with insurance companies to resolve issues and clarify billing information. Always maintain strict client and patient confidentiality. Requirements: Qualifications High School Diploma or equivalent Three or more years required experience in specialty insurance collections in a medical facility/practice or for a revenue cycle management company Minimum of two years of experience in accounts receivable is required Basic understanding of medical terminology, CPT4, and ICD-10 coding. Revenue management systems experience. Experience using EPIC and Microsoft Office preferred. Must be able always to maintain a professional attitude and confidentiality. Strong oral and written communication, and time management skills Ability to work in a team environment and confident interpersonal skills Familiarity with HMO, Medicare, Medicaid, commercial insurance guidelines, and medical terminology Ability to multitask in a high volume, fast paced working environment. Physical and Mental Demands Communication Skills Ability to clearly explain billing procedures, insurance details, and payment options to patients, as well as effectively communicate with healthcare providers and insurance companies. Accurate documentation of billing information and patient interactions. Strong interpersonal skills to handle patient inquiries and resolve billing issues in a professional and empathetic manner. Mathematical Skills Proficiency in basic math operations for calculating charges, payments, and adjustments. Understanding of billing cycles, insurance reimbursement rates, and payment plans. Ability to perform reconciliations and handle financial discrepancies. Ability to analyze billing data, identify trends, and detect errors or inconsistencies. Judgement and Decision Making Ability to identify billing issues, investigate causes, and implement solutions. Prioritizing tasks based on urgency and importance. Evaluating complex billing situations, making informed decisions, and considering the potential impact on patients and the hospital. Ensuring all billing practices comply with legal and regulatory standards, maintaining patient confidentiality, and handling sensitive information responsibly. Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously. Software and Technology Skilled in using medical billing software and electronic health records systems. Familiarity with coding software and tools. Accurate and efficient data entry skills for processing patient information, billing codes, and insurance details. Ability to learn and adapt to new technologies and software updates. Proficiency in using office software for documentation and reporting. Work Environment The primary work environment is hybrid-based. This position requires two days a week in the office and three days remote. The noise level in the work environment is usually moderate. Must be able to lift, push, pull up to 50 lbs.
    $29k-37k yearly est. 6d ago
  • Billing Specialist- Milwaukee, Wisconsin

    Tech 24 3.4company rating

    Account representative job in Oak Creek, WI

    Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. 3d ago

Learn more about account representative jobs

How much does an account representative earn in West Allis, WI?

The average account representative in West Allis, WI earns between $24,000 and $49,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in West Allis, WI

$34,000

What are the biggest employers of Account Representatives in West Allis, WI?

The biggest employers of Account Representatives in West Allis, WI are:
  1. Medical College of Wisconsin
  2. CWI Landholdings
  3. Brown & Brown
  4. Cintas
  5. Alarm.com
  6. Risk Strategies
  7. Versiti
  8. TQL
  9. National Insurance Services
  10. Accession Risk Management Group
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