Customer Service Representative
Account representative job in Franklin, WI
$15/HR
Type: Hybrid (3 days onsite per week)
Duration: January 2026 - July 2026
Schedule: 7:30 AM-4:00 PM, 8:00 AM-4:30 PM, or 8:30 AM-5:00 PM CST
Perks: Benefits, free daily lunch when onsite
Job Description:
We are seeking a detail-oriented and client-focused professional to join our service team. In this role, you will provide support to clients and field representatives-primarily through call center operations-by resolving issues related to the consumer website and mobile app. These issues may include login, registration, password resets, navigation, and general content questions.
You will play a key role in delivering an exceptional client experience by providing efficient, accurate solutions and building strong relationships with both clients and field representatives.
Key Responsibilities
Assist clients and field representatives with website and mobile app inquiries, including login, registration, password, navigation, and content questions.
Deliver a distinctive and efficient client experience while maintaining high service standards.
Take ownership of calls, resolve issues effectively, and proactively address potential future concerns to minimize repeat calls.
Serve as a trusted advocate for field representatives and collaborate to meet client needs.
Educate clients and representatives on website features and self-service capabilities.
Build professional relationships to enhance client loyalty and satisfaction.
De-escalate service concerns with professionalism and empathy.
Meet efficiency and quality standards while handling confidential information appropriately.
Manage phone interactions and follow-up casework with accuracy and attention to detail.
Work independently and as part of a team to identify process improvements and implement solutions.
Research and evaluate possible solutions using available resources.
Adhere to strict confidentiality and privacy standards.
Embrace change and contribute to a culture of continuous improvement.
Demonstrate flexibility in shifting priorities to meet business and client needs.
Perform keyboarding and computer tasks accurately and efficiently.
About the Team
You'll join a team of 25 service professionals dedicated to supporting clients and field representatives through call center operations. The team focuses on resolving issues related to the consumer website and mobile app, ensuring a seamless and positive experience for all users.
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customer Service Representative
Account representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
Sales Representative
Account representative job in West Bend, WI
We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America's food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Job Summary:
Responsible for the development of independent account business, with emphasis on overall profitability through both new sales and account penetration. Promote and sell company branded products and meet brand sales objectives. May also supports customer service activities for regional and/or national chain customers, thereby increasing visibility of the company in the marketplace and maximizing market share. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company
Job Responsibilities:
Generates additional business through analyzing sales territory and individual customers; samples products with existing and potential customers; plans general sales strategy including time and territory management; plans sales approach with individual customers; and conducts effective sales presentations.
Grows sales and profit margins on an ongoing basis to meet established sales and margin goals.
Sets up new customer accounts by determining pricing; works with Credit Department for initial authorization; other center personnel for scheduling order-taking, deliveries, etc. Performs initial follow-up work with customer ensuring delivery and product satisfaction.
Ensures customer satisfaction by providing an exemplary level of service by working closely with other center personnel to coordinate efforts to prevent and resolve customer problems. May be personally responsible for making deliveries in emergency situations.
Builds additional business with current customers through product penetration in order to maximize profitability of individual accounts.
Minimizes accounts receivable problems by monitoring accounts for compliance with credit terms and follows up on any problems.
Maintains awareness of pricing trends within sales territory, particularly on market driven / commodity products, to ensure competitive pricing.
Performs other related duties as assigned.
Qualifications:
• High school diploma or GED
• 6-12 Months Sales, Marketing and/or restaurant experience
• Valid Driver's License
Company description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Group Insurance Billing Representative
Account representative job in Brookfield, WI
Job Description
Even in the midst of our growth, NIS has upheld the high standards and family values we started with in 1969: ethics, compassion, hard work, passion, optimism, and community altruism. Our commitment has always been and will always be to do the right thing for clients, partners, employees, and the community.
Please join our Billing department in our Brookfield, WI office!
At NIS, our focus is always on the well-being of clients, associates, employees, and the community.
Enjoy a comprehensive benefits package, which includes:
Medical, Dental, Vision, and ancillary benefits
Company paid Life and Disability insurance
401(k) with a Company Match
Participation in a Wellness program
Eligibility for Tuition Assistance
Paid Time Off
Generous holiday calendar with the option for floating holidays to promote work-life balance
Join us at our new Brookfield Office Location!
This position offers hybrid work options following the training period and with Management approval.
Compensation- $45,000 Yearly pay (this is an hourly position which is eligible for OT)+ annual bonus potential
Compensation:
$45,000 yearly plus annual bonus potential
Responsibilities:
Process enrollment applications, terminations, and changes accurately and in line with policy limitations, following up for any additional information as needed
Review bill reports received to ensure precise calculation of reported lives, volume, and premium paid, and reach out to clients as necessary for monthly reconciliation
Validate EE eligibility and coverage/premium data for carriers on received claims
Timely and professional response to internal and external customer inquiries via phone calls and emails
Strong attention to detail, accuracy, and effective time management skills
Qualifications:
A college degree or relevant college coursework focused on math/accounting is preferred.
Previous experience in an insurance enrollment/premium billing department or knowledge of insurance industry practices is a plus
Demonstrated ability to efficiently manage multiple tasks in a fast-paced environment is crucial
The role highly values strong critical thinking skills and meticulous attention to detail
Proficiency in MS Office applications (such as Word and Excel) and data entry is mandatory, with a willingness to adapt to new software
Excellent verbal and written communication skills in English are essential qualifications for this position
About Company
Please visit our website to learn more about National Insurance Services!
National Insurance Services: ***************************
Billing Specialist- Milwaukee, Wisconsin
Account representative job in Oak Creek, WI
Job Description Billing/Payroll Specialist, A-1 Services
We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager.
We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday.
As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements.
Job Responsibilities:
Assist with Payroll
Process customer invoices, ensuring accurate and timely billing.
Utilize accounting software to process invoices for customers.
Verify and match time sheets to correspond with invoicing.
Respond to invoicing questions and concerns.
Answering phone calls on a multiple phone line system and record incoming calls on a daily basis
Answer incoming calls to issue work orders and purchase orders for technicians
Perform other duties as requested.
Job Requirements:
High School Diploma or equivalent,
Associate Degree in Accounting or Finance is preferred
Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook
Job Type: Full-time
Competitive pay
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
Billing Specialist
Account representative job in Watertown, WI
Illuminus is seeking a highly motivated individual with excellent collaboration and organizational skills to join our team as a Billing Specialist In this role, you will responsible for obtaining authorization, timely and accurate release of claims and managing collections on private pay accounts.
Summary
* Maintains and actively promotes effective communication with all individuals.
* Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
* Completes daily deposits and updates cash balance logs.
* Maintains resident census including admissions, discharges, status and payer changes and maintaining monthly census reports.
* Tracks and follows up on outstanding private pay balances in accordance with facility policies.
* Participates in weekly billing meetings.
* Responsible for monthly billing and follow-up on outstanding claims.
* Submits required month end reports as needed.
* Responsible for managing, accounting for, and disbursing resident funds.
* Keeps Finance department management appraised of payment issues.
* Participates in Aging calls and keeps Finance department management appraised of expected payment issues.
* Tracks claims through clearinghouse and verify successful transmission.
* Posts ancillary charges and payments.
* Submits authorizations timely to prevent billing issues.
* Maintains positive attitude and approach to ever-changing work environment.
* Responsible for on-call and performs other duties, as assigned.
Requirements
* Two-year associate degree.
* Two years accounts receivable experience, preferably in healthcare.
* Word processing and spreadsheet knowledge.
* Typing and filing abilities.
* Commitment to quality outcomes and services for all individuals.
* Ability to relate well to all individuals.
* Ability to maintain and protect the confidentiality of information.
* Ability to exercise independent judgment and make sound decisions.
* Ability to adapt to change.
Benefits
* Employee Referral Bonus Program.
* Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
* Paid Time Off and Holidays acquired from day one of hire.
* Health (low to no cost), Dental, & Vision Insurance
* Flexible Spending Account (Medical and Dependent Care)
* 401(k) with Company Match
* Financial and Retirement Planning at No Charge
* Basic Life Insurance & AD&D - Company Paid
* Short Term Disability - Company Paid
* Voluntary Ancillary Coverage
* Employee Assistance Program
* Benefits vary by full-time, part-time, and PRN status.
If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities.
We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
Salary Description
$24.00 - $27.91 per hour
Medical Billing Specialist
Account representative job in Waukegan, IL
Under general supervision performs work assisting with the administration of the Health Department's central billing office management program. The position has the responsibility for reviewing, researching, analyzing and acting upon all claim rejections received from Medicaid, Medicare, private insurance and all other revenue sources. Services include medical, mental health, substance abuse and dental. Ensures accurate records are kept for all billing activity to ensure the agency complies with all appropriate regulations as required. Provides various patient management reports as needed. Assists with other billing projects as needed.
Scheduled Hours: 37.5 hours per week• Processes and analyze claim rejection reports from the NextGen, Waystar systems and act
upon the findings in a timely manner.
* Analyze the explanation of benefit advises from the various payers to ensure the accuracy of the data entered
into NextGen for Medicaid, Medicare, private insurance and other third party payers.
* Re-bill and adjust patient accounts as necessary using the NextGen system.
* Create patient management reports using the NextGen system.
* Analyze and resolve accounts receivable aging issues.
* Use Microsoft Excel to create spreadsheets to assist in the analysis of patient data.
* Analyze pending insurance account payer accounts in the NextGen system in order to have accurate processing
of claims.
* Analyze and correct patient sliding fee adjustments in NextGen as needed.
* Trace the transactions through NextGen from charge entry through claim creation as part of problem resolution. • Differentiate between clearing house rejections and payer rejections by frequently working within the Viatrack
clearing house environment.
* Resolve all billing inquiries from internal and external customers.
* Gives appropriate information referrals and documents as necessary.
* Keeps thorough records of all activity including reporting and tracking of billing adjustments or corrections.
* Participates in staff meetings, in service trainings, and seminars to facilitate professional growth and maintain
licensure if required.
* Involvement in quality improvement activities on an ongoing basis.
* Assists with other projects and duties as assigned
* Completion of a high school diploma or G.E.D. certificate. Associate's Degree or certification in medical technology or accounting is preferred.
* Demonstrated relevant experience in a medical billing or accounting office setting is required.
* Bilingual is preferred.
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at**********************************************************
Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department.Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
Billing Coordinator-Radiation Oncology Part Time Days
Account representative job in Grayslake, IL
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
**This is a Part Time position at 20 hours per located at the Grayslake Medical Office Building and the work schedule is flexible. Medical Billing Specialist Certification and/or Medical Coding Specialist certification is preferred along with EPIC/MOSAIQ knowledge is preferred.**
The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency.
RESPONSIBILITIES:
Department Operations
Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts.
Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture.
Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures.
Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt.
Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed.
Prepares and distributes reports that are required by finance, accounting, and operations.
Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team.
Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
Identify opportunities for process improvement and submit to management.
Demonstrate proficient use of systems and execution of processes in all areas of responsibilities.
Daily charge reconciliation for professional and technical charges in radiation oncology.
Communication and Teamwork
Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians.
Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls.
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude.
Service Excellence
Displays a friendly, approachable, professional demeanor and appearance.
Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives.
Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team.
Supports a “Safety Always” culture.
Maintaining confidentiality of employee and/or patient information.
Sensitive to time and budget constraints.
Other duties as assigned.
Qualifications
Required:
High school graduate or equivalent.
Strong Computer knowledge, data entry skills in Microsoft Excel and Word.
Thorough understanding of insurance billing procedures, ICD-10, and CPT coding.
3 years of physician office/medical billing experience.
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
Ability to work independently.
Preferred:
3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus.
CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Medicaid Specialist
Account representative job in Milwaukee, WI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Vision
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements.
Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received.
Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines.
Works with communities to correct accounts prior to monthly resident invoicing.
Updates resident accounts upon state and MCO rate changes.
Monitors and distributes work tickets through internal system as well as mail and external faxes.
Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyTerritory Account Representative - Racine/Kenosha
Account representative job in Racine, WI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service
Actively prospects and networks to continually add new, productive blood drive opportunities
Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives
Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes
Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership
On-site recruits as needed or required; may include evening or weekend hours
Develops and maintains relationships with account points of contact, account leaders and key accounts
Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies
Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service
Keeps account records up to date which includes titles and contact information for key points of contact
Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information.
All other duties as assigned
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
Bachelor's Degree preferred
Associate's Degree with relevant sales and/or event management experience considered preferred
Experience
1-3 years of direct business to business sales experience preferred
Knowledge, Skills and Abilities
Proven track record of sales success
Thrives in a self-motivated and self-directed work environment
Must have excellent analytical, planning, strategic and decision-making skills
Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills
Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences
Must possess excellent time management and organization skills, and able to manage detailed information
Skilled in persuasive communication, being able to be direct in a respectful manner
Excellent ability to communicate, encompassing written, verbal, and presentation skills
Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively
Licenses and Certifications
A current valid driver's license and good driving record required
#LI-Hybrid
#LI-AB1
Not ready to apply? Connect with us for general consideration.
Auto-ApplyBilling Specialist - Racine Location
Account representative job in Milwaukee, WI
Racine Clinic Opening January 2026 , candidates must meet the following qualifications: Education and/or Experience - Required Qualifications * High school diploma required, with a minimum of two years of experience in healthcare, billing, and alternate payor reimbursement claims processing.
* Previous experience with medical terminology and coding is required.
* Strong professional communication skills, including oral, written, and presentation abilities.
* Experience with Medicare and Medicaid claims is preferred.
* Familiarity with insurance processes, managed care, PPOs, FQHC billing, and Milwaukee County systems is highly desirable.
* Ability to work effectively under pressure and manage multiple priorities.
* Demonstrated ability to establish and maintain positive working relationships with patients, medical staff, coworkers, and the general public.
* Proficient in reading, writing, and communicating clearly and effectively in both verbal and written forms.
Job Purpose and Reporting Structure
The primary responsibility of this position is to work directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid. You will be required to review and appeal all unpaid and denied claims. This position demands an extraordinary level of attention to detail and the ability to multi-task in a high-volume, fast-paced, and exciting environment.
This position will report directly to the Office Operations Manager
Essential Duties and Responsibilities
* Ensure all claims are submitted with a goal of zero errors.
* Verify the completeness and accuracy of all claims prior to submission.
* Accurately post all insurance payments by line item.
* Follow up timely on insurance claim denials, exceptions, or exclusions.
* Meet deadlines.
* Read and interpret insurance explanation of benefits.
* Utilize monthly aging account receivable reports and/or work queues to follow up on unpaid claims aged over 30 days.
* Make necessary arrangements for medical records requests and completion of additional information requests from providers and/or insurance companies.
* Regularly meet with the Revenue Cycle Supervisor to discuss and resolve reimbursement issues or billing obstacles.
* Regularly attend monthly staff meetings and continuing educational sessions as required.
* Perform additional duties as assigned.
* Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.
Considerations & Statement
Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza.
Racine Community Health Centers, Inc. is an Equal Opportunity Employer
Medical Billing Specialist
Account representative job in Brookfield, WI
Looking for a versatile and experienced Medical Billing Specialist immediately!
Insurance follow up on denied claims/filing timely appeals
Payment posting
Understanding EOB's
Identify and resolve unpaid and denied claims
Insurance authorizations and patient correspondence
Understanding the full revenue cycle process of a claim
Billing Specialist
Account representative job in New Berlin, WI
What we offer: * Work-life balance. * Career advancement opportunities. * Great manager and/or team. * Compelling work culture and company values. * Sense of purpose and employee appreciation. * Support & Stability & Technology * Training Located out of our New Berlin, WI facility and reporting to the Office Operations Manager, the Billing Specialist will research project and service billings and use job reports to ensure timely invoicing of services performed. Performs various clerical activities and administrative duties in the billing department including data entry, information verification, and invoice generation. Identifies, flags, and monitors overdue or unpaid accounts for further action and analysis. Gathers pertinent account information to assist with researching invoice discrepancies and errors. Manages follow-up notifications and may respond to standard billing inquiries. Follows policies, procedures, and controls to validate customer billing information, invoice amount, and order details.
Responsibilities:
* Processes billing requests in accordance with established policies, procedures, and timelines.
* Audits and processes outstanding open tickets and work orders.
* Generates and issues invoices for commercial and residential HVAC services.
* Regularly reviews billing reports, researches, and collaborates with team to verify completion of services, and resolve billing discrepancies.
* Identifies, flags, and monitors overdue or unpaid accounts for further action and analysis.
* Maintains accurate and organized billing records.
* Proactively prepares bills in advance of due dates by keeping a calendar of billing deadlines.
* Submits invoices in 3rd party web portals.
* Professionally contacts customers regarding account status and past-due balances.
* Processes customer payments.
* Performs miscellaneous tasks, such as other administrative duties, filing, and reporting as assigned.
Qualifications:
* High School Diploma or GED equivalent
* 2 or more years experience in a billing or accounting role.
* Preference for experience in the HVAC, construction, or service industry.
* Demonstrated experience with a billing/accounting system or ERP system.
* Strong Attention to detail.
* Ability to work independently.
* Organized with the ability to multi-task in a fast-paced environment.
* Excellent verbal and written communication skills.
* Strong computer skills, typing abilities, and knowledge of Microsoft Office.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
REASONABLE ACCOMODATION:
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
OTHER DUTIES:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.
Billing Specialist
Account representative job in Watertown, WI
Illuminus is seeking a highly motivated individual with excellent collaboration and organizational skills to join our team as a Billing Specialist In this role, you will responsible for obtaining authorization, timely and accurate release of claims and managing collections on private pay accounts.
Summary
Maintains and actively promotes effective communication with all individuals.
Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Completes daily deposits and updates cash balance logs.
Maintains resident census including admissions, discharges, status and payer changes and maintaining monthly census reports.
Tracks and follows up on outstanding private pay balances in accordance with facility policies.
Participates in weekly billing meetings.
Responsible for monthly billing and follow-up on outstanding claims.
Submits required month end reports as needed.
Responsible for managing, accounting for, and disbursing resident funds.
Keeps Finance department management appraised of payment issues.
Participates in Aging calls and keeps Finance department management appraised of expected payment issues.
Tracks claims through clearinghouse and verify successful transmission.
Posts ancillary charges and payments.
Submits authorizations timely to prevent billing issues.
Maintains positive attitude and approach to ever-changing work environment.
Responsible for on-call and performs other duties, as assigned.
Requirements
Two-year associate degree.
Two years accounts receivable experience, preferably in healthcare.
Word processing and spreadsheet knowledge.
Typing and filing abilities.
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
Benefits
Health, Dental, & Vision Insurance
Health Saving Account with Potential Company Contributions
401(k) with Company Match
Financial and Retirement Planning at No Charge
Paid Time Off and Holidays
Basic Life Insurance & AD&D - Company Paid
Short Term Disability - Company Paid
Voluntary Ancillary Coverage
Referral Bonuses
Employee Assistance Program
If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities.
We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
Salary Description $24.00 - $27.91 per hour
Billing Specialist
Account representative job in Waukesha, WI
Title: Billing Specialist
Hybrid: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Build the Possibilities. Make an Extraordinary Impact.
The Billing Specialist is responsible for assembling and maintaining all necessary documentation for billing purposes.
How you will make an impact:
Primary duties may include, but are not limited to:
Maintains billing system database; identifies, analyzes and reconciles discrepancies in data; posts to sub ledgers; coordinates account eligibility with Membership areas; and provides billing information to internal and external contacts; and first line collections.
Professional and timely oral or written communication to internal and external customers.
Minimum Requirements:
Requires H.S. diploma or equivalent and a minimum of 1 year billing and collections experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Strong oral and written communication skills strongly preferred.
Strong analytical and math skills strongly preferred.
AS in accounting preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
AFA > Financial Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyBilling Specialist- Milwaukee, Wisconsin
Account representative job in Oak Creek, WI
Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager.
We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday.
As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements.
Job Responsibilities:
Assist with Payroll
Process customer invoices, ensuring accurate and timely billing.
Utilize accounting software to process invoices for customers.
Verify and match time sheets to correspond with invoicing.
Respond to invoicing questions and concerns.
Answering phone calls on a multiple phone line system and record incoming calls on a daily basis
Answer incoming calls to issue work orders and purchase orders for technicians
Perform other duties as requested.
Job Requirements:
High School Diploma or equivalent,
Associate Degree in Accounting or Finance is preferred
Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook
Job Type: Full-time
Competitive pay
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
Accounts Receivable Specialist (5475)
Account representative job in Hartford, WI
Broan-NuTone leads the residential ventilation industry in North America with our innovative products, fulfilling our mission to improve people's lives through better air. We are present in more than 110 million homes in North America and are proud to move almost 13 trillion cubic feet of fresh air per year. Our 2,000+ entrepreneurs operate in four countries and our quality products are made by five manufacturing facilities we own and by trusted supply partners. Our leading brands include Broan, NuTone, Zephyr, Best, Venmar, and van EE.
At Broan-NuTone we are all about growth, so we have a one-page Growth Agenda that serves as our true north at all levels in the organization. Founded in 1932, Broan-NuTone is the largest company in Madison Air, one of the world's largest privately held companies with 8,000 entrepreneurs, $10 billion in enterprise value, and 42 manufacturing facilities in 11 countries around the world. Madison Air's mission to make the world safer, healthier, and more productive through the transformative power of air brings us all together. We are also passionate about the safety of our entrepreneurs, a culture that promotes safety, innovation, growth, a bias for action, and building trust.
This is a hybrid role that would require commuting to our Hartford, WI headquarters multiple times a week.
Job Summary:
This position serves to ensure that Broan receives payment for goods and services rendered to its customers. The A/R Specialist is responsible for managing an accounts receivable portfolio through credit terms monitoring, cash application, appropriate credit extension, and both deduction and collection related activities. This includes maintaining credit balances and resolving account irregularities. This role will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R. The role will involve collaboration internally and externally along with building expertise within Broan financial systems to ensure a highly effective invoicing and payment collection process. This role will focus on maximizing cash flow and minimizing past dues and bad debts consistent with the company's key objectives and metrics. The A/R Specialist will be data-driven performing root cause analysis on accounts by identifying customer payment trends, having a strong partner relationship with the internal sales team.
Job Responsibilities:
* Help build an in-depth understanding of the Broan organization, customers, receivables and cash application processes and credit management.
* Manage an accounts receivables portfolio by:
* Negotiating/Resolving outstanding past due invoices.
* Identify if customer deductions if requests should be approved or denied.
* Investigate payment deductions related to overages, shortages, damages, or customer sales programs.
* Research and collect on prompt pay discounts and late payment fees.
* Timely resolution of billing/shipping discrepancies that delay payments.
* Ensuring credit approval of customer orders is consistent with corporate goals, policies, and standards.
* Preparing analyses & reviewing credit lines for new and existing customers.
* Presenting credit analyses to Senior Management for major customers.
* Working with inside and outside parties such as Sales, Customer Service, Shipping, IT, Customers, Buyers, and Carriers to ensure timely payment, credit control & risk management.
* Perform root cause analysis by collecting data, defining the problem, sharing the results, evaluating results and process, and then test the best solution.
* Prepares, posts, verifies and records customer payments and transactions related to A/R.
* Assist in reviewing and managing Bad Debt
* Perform account reconciliation.
* Collaborate with manager to maintain collection goals & general AR performance levels.
* Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
* Ensures customer credits are timely and accurately applied to ensure accurate statement balances.
* Develop and maintain strong working relationships with internal departments and communicate effectively with customer contacts.
* Prepare for weekly review of customer receivables aging with finance team management.
* Recommend process improvements to enhance controls, financial performance, and data reliability.
* Support audit and tax requests annually in relation to role scope.
* Maintains and updates customer files, including name or address changes, mergers, or mailing attentions, and relays changes of information to appropriate employees.
* Performs other duties as assigned and special projects.
Job Requirements:
* Associate or College Degree in Finance/Accounting is preferred.
* A minimum of 2 years of similar Accounts Receivable experience required; in wholesale distribution and retail credit highly preferred.
* Strong communication skills and ability to engage other functional departments, and customers.
* Ability to work independently and in a fast-paced environment. Excellent time management and organization skills.
* Actively seeks continuous improvement opportunities and KPI performance for assigned account portfolio.
* Advanced Microsoft Excel knowledge and experience with ERP and reporting systems.
* Ability to solve problems and resolve conflicts with team members and customers in a constructive manner.
* Able to perform moderate to complex account reconciliations.
* Knowledge of collection regulations and fair credit.
* Attention to detail and a high degree of accuracy.
Physical Requirements:
* Ability to work in office environment using computer for extended periods of time.
At Broan NuTone, we take pride in offering exceptional benefit packages and a highly competitive pay structure to our employees. Our comprehensive benefits include health, dental and vision insurance, company paid life insurance, disability insurance, retirement plans, paid time off, wellness program, education assistance and employee assistance programs. In addition, we provide a competitive pay structure that rewards our employees for their hard work and dedication, ensuring that they are compensated fairly for their contributions. Join our team and enjoy the peace of mind and financial stability that comes with our outstanding benefits and competitive pay.
Billing Specialist - Racine Location
Account representative job in Racine, WI
Racine Clinic Opening January 2026
, candidates must meet the following qualifications: Education and/or Experience - Required Qualifications
High school diploma required, with a minimum of two years of experience in healthcare, billing, and alternate payor reimbursement claims processing.
Previous experience with medical terminology and coding is required.
Strong professional communication skills, including oral, written, and presentation abilities.
Experience with Medicare and Medicaid claims is preferred.
Familiarity with insurance processes, managed care, PPOs, FQHC billing, and Milwaukee County systems is highly desirable.
Ability to work effectively under pressure and manage multiple priorities.
Demonstrated ability to establish and maintain positive working relationships with patients, medical staff, coworkers, and the general public.
Proficient in reading, writing, and communicating clearly and effectively in both verbal and written forms.
Job Purpose and Reporting Structure
The primary responsibility of this position is to work directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid. You will be required to review and appeal all unpaid and denied claims. This position demands an extraordinary level of attention to detail and the ability to multi-task in a high-volume, fast-paced, and exciting environment.
This position will report directly to the Office Operations Manager
Essential Duties and Responsibilities
Ensure all claims are submitted with a goal of zero errors.
Verify the completeness and accuracy of all claims prior to submission.
Accurately post all insurance payments by line item.
Follow up timely on insurance claim denials, exceptions, or exclusions.
Meet deadlines.
Read and interpret insurance explanation of benefits.
Utilize monthly aging account receivable reports and/or work queues to follow up on unpaid claims aged over 30 days.
Make necessary arrangements for medical records requests and completion of additional information requests from providers and/or insurance companies.
Regularly meet with the Revenue Cycle Supervisor to discuss and resolve reimbursement issues or billing obstacles.
Regularly attend monthly staff meetings and continuing educational sessions as required.
Perform additional duties as assigned.
Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.
Considerations & Statement
Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza.
Racine Community Health Centers, Inc. is an Equal Opportunity Employer
Billing Specialist
Account representative job in Watertown, WI
Job DescriptionDescription:
Illuminus is seeking a highly motivated individual with excellent collaboration and organizational skills to join our team as a Billing Specialist In this role, you will responsible for obtaining authorization, timely and accurate release of claims and managing collections on private pay accounts.
Summary
Maintains and actively promotes effective communication with all individuals.
Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Completes daily deposits and updates cash balance logs.
Maintains resident census including admissions, discharges, status and payer changes and maintaining monthly census reports.
Tracks and follows up on outstanding private pay balances in accordance with facility policies.
Participates in weekly billing meetings.
Responsible for monthly billing and follow-up on outstanding claims.
Submits required month end reports as needed.
Responsible for managing, accounting for, and disbursing resident funds.
Keeps Finance department management appraised of payment issues.
Participates in Aging calls and keeps Finance department management appraised of expected payment issues.
Tracks claims through clearinghouse and verify successful transmission.
Posts ancillary charges and payments.
Submits authorizations timely to prevent billing issues.
Maintains positive attitude and approach to ever-changing work environment.
Responsible for on-call and performs other duties, as assigned.
Requirements:
Two-year associate degree.
Two years accounts receivable experience, preferably in healthcare.
Word processing and spreadsheet knowledge.
Typing and filing abilities.
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
Benefits
Employee Referral Bonus Program.
Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
Paid Time Off and Holidays acquired from day one of hire.
Health (low to no cost), Dental, & Vision Insurance
Flexible Spending Account (Medical and Dependent Care)
401(k) with Company Match
Financial and Retirement Planning at No Charge
Basic Life Insurance & AD&D - Company Paid
Short Term Disability - Company Paid
Voluntary Ancillary Coverage
Employee Assistance Program
Benefits vary by full-time, part-time, and PRN status.
If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities.
We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
Billing Specialist- Milwaukee, Wisconsin
Account representative job in Oak Creek, WI
Billing/Payroll Specialist, A-1 Services
We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager.
We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday.
As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements.
Job Responsibilities:
Assist with Payroll
Process customer invoices, ensuring accurate and timely billing.
Utilize accounting software to process invoices for customers.
Verify and match time sheets to correspond with invoicing.
Respond to invoicing questions and concerns.
Answering phone calls on a multiple phone line system and record incoming calls on a daily basis
Answer incoming calls to issue work orders and purchase orders for technicians
Perform other duties as requested.
Job Requirements:
High School Diploma or equivalent,
Associate Degree in Accounting or Finance is preferred
Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook
Job Type: Full-time
Competitive pay
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
Auto-Apply