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Customer Service Representative
360 Recruiting Group
Account representative job in New Britain, CT
Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction.
Why Work with Us:
Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities)
Highly creative environment with ongoing training and development offered
Medical Insurance
401k Plan Participation
Small company environment so you can have a significant impact and real opportunities for growth
Discounted merchandise and more!
The Position:
The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the Customer Service Representative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end.
About You:
Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure
You are highly organized and have an eye for accuracy
Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams
Establishing and maintaining relationships with clients comes naturally to you
You are a self-starter who takes initiative to seek answers under firm deadlines
You are punctual and willing to work so that critical items are completed for the day
Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software
We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/.
360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.
$20-25 hourly 1d ago
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Customer Account Representative Manufacturing
Arcmed
Account representative job in Danbury, CT
***Must have Manufacturing Experience***
The Customer AccountRepresentative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer AccountRepresentative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer AccountRepresentative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly.
Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
At least 3-5 years' customer service experience in a manufacturing company.
Bachelor's Degree or equivalent desired.
Strong attention to detail and organization skills required.
Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Take a hands-on approach to finding solutions to problems.
Excellent ability to communicate orally and in writing in English.
Well-developed literacy, numeracy, and computer skills with a technical aptitude.
Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.
COMPUTER AND SOFTWARE REQUIREMENTS
Experience with Epicor ERP is a plus.
Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases is necessary and the ability to learn technical skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
Must have enough endurance to perform tasks over extended periods of time.
Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
Must be able to listen and respond to questions and instructions.
Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship
.
The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
$33k-44k yearly est. 3d ago
Physician Billing Supervisor
TBG | The Bachrach Group
Account representative job in Melville, NY
Physician Billing Supervisor of Insurance Follow-Up
Healthcare Industry
Salary: $65,000 - $80,000
We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment.
Key Responsibilities
Act as a liaison between upper management and staff.
Oversee daily unit operations and workflow.
Conduct on-the-job training and provide ongoing staff support.
Maintain accounts receivable and productivity reporting.
Schedule and assign weekly work direction for staff.
Implement and monitor quality control measures, including HIPAA compliance and regulatory updates.
Assist with implementation of approved administrative systems and procedures.
Monitor operational data and billing-related information.
Ensure billing is submitted accurately and in a timely manner.
Perform follow-up on open accounts receivable, including payer phone calls and portal reviews.
Ensure accuracy of adjustments, balances, and third-party billing.
Assist internal and external customers with billing-related inquiries.
Handle patient complaints through resolution.
Prepare performance evaluations and recommend appropriate personnel actions.
Maintain full knowledge of company policies and procedures.
Perform additional job-related duties as assigned or as needed in emergency situations.
Education & Experience
High School Diploma or GED required; college education preferred.
Minimum of 3 years of supervisory experience.
Combination of education and experience will be considered.
Required Skills & Knowledge
Strong knowledge of HIPAA regulations and healthcare compliance standards.
Proficiency with Epic healthcare applications.
Full knowledge of medical terminology, ICD-9/10, and CPT coding.
Understanding of New York State third-party regulations.
Knowledge of credit and collection practices.
Strong organizational, communication, and leadership skills.
Computer literacy and ability to manage reporting and data.
Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners.
Required Certifications
Certified Professional Coder (CPC), or
Certified Coding Specialist (CCS), or
Certified Coding Specialist - Physician (CCSP)
$65k-80k yearly 19h ago
Client Services Representative/Customer service representative
Adecco Us, Inc. 4.3
Account representative job in Melville, NY
Adecco is assisting a local client recruiting for a Client Services Representative opportunity in New York, NY. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean. If Client Services Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for Client Services Representative include but are not limited to:
· Provide on‐site customer service and support
· Operate B&W and color reprographics, bindery, and finishing equipment
· Perform fulfillment tasks such as inserting, folding, binding, shrink‐wrapping
· Communicate issues promptly to supervisors and respond to client requests
· Monitor supplies and help maintain process documentation
Candidates for Client Services Representative must meet the following requirements to be considered:
· Strong customer service and communication skills
· Basic technical/computer skills and ability to operate print/bindery equipment
· Ability to multitask and prioritize with minimal supervision
· Physical ability to lift up to 50 lbs and stand/walk/bend for long periods
· Willingness to follow customer site protocols and obtain required clearances
What's in this Client Services Representative position for you?
· Pay: $20/hr.
· Shift: Monday-Friday, Business hours (9:00 AM - 5:00 PM)
· Weekly paycheck
· Dedicated Onboarding Specialist & Recruiter
· Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Client Services Representative is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Client Services Representative position and other opportunities with Adecco in New York, NY apply today!
**Pay Details:** $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20 hourly 1d ago
Customer Service Representative
Amphenol RF
Account representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 2d ago
Billing Associate
Mason Technologies 3.8
Account representative job in Deer Park, NY
Job Description
Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security.
We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do.
At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today!
Let's craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place.
Our Comprehensive Employee Benefit and Perk Package:
Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure.
401k with Matching: Plan for your future with our 401k program, featuring competitive company matching.
Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs.
Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth.
Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!
Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!
Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment.
About the Position:
We are seeking a detail-oriented and reliable Billing Associate to join our team. This role is primarily responsible for project-based billing across multiple jobs and customers, ensuring invoices are accurate, timely, and compliant with contract requirements.
The ideal candidate will have prior experience in the construction or skilled trades industry and a strong understanding of billing processes such as progress billing, change orders, certified payroll, and union-related requirements. This position plays a key role in supporting operations and finance by maintaining accurate billing records and contributing to healthy cash flow.
Responsibilities:
Prepare, review, and issue project-based invoices, including progress billing, milestone billing, and approved change orders
Ensure billing aligns with contract terms, job progress, and supporting documentation
Coordinate closely with Project Managers, Operations, and Accounting to validate billing accuracy
Maintain accurate and organized billing records within the company's accounting/ERP system
Assist with certified payroll reporting and documentation, including prevailing wage and union-related requirements
Support compliance with union agreements, job cost tracking, and audit requirements
Reconcile billing discrepancies and resolve invoice-related issues in a timely manner
Generate billing, AR aging, and status reports for management review
Assist with month-end close activities related to billing
Qualifications:
2+ years of experience in a billing-focused role
Construction industry experience strongly preferred (e.g., construction, low-voltage, electrical, HVAC, or other skilled trades)
Certified payroll experience highly preferred
Working knowledge of project-based accounting and billing
Familiarity with union jobs, prevailing wage requirements, and job cost tracking
Proficiency with accounting or ERP systems and Microsoft Excel
Strong attention to detail, organization, and time-management skills
Ability to manage multiple projects and deadlines simultaneously
Clear and professional written and verbal communication skills
High school diploma or equivalent required; Associate's degree or higher preferred
Salary: $60,000.00-$70,000.00 per year
Job Type: Full-time, In-Person
We are currently only considering candidates who already live within commuting distance of our office. This role is not open to relocation and relocation assistance is not provided.
$60k-70k yearly 3d ago
Billing Specialist
Legal 4.5
Account representative job in East Haven, CT
A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals.
The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors.
The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment.
The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism.
Responsibilities - Legal Billing Specialist
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly, and monthly deadlines.
• Daily client contact and case/matter set-up upon case intake.
• Generating timely client invoices.
• Follow-through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving client billing inquiries and issues.
• Enter client payments received.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist Controller with A/R and A/P tasks as needed.
Qualifications - Legal Billing Specialist
• 4+ years of legal billing experience in professional services or a law firm.
• Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus.
• Law firm billing software experience. Case management software expertise is a plus.
• Exceptional organizational skills, follow-up skills, and very close attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to manage multiple tasks and projects with competing requirements.
• Committed to white-glove client service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience is a plus.
Requirements - Legal Billing Specialist
Bachelor's degree in business, finance, or a related field, or equivalent experience.
Minimum 4 years' experience in law firm operations, billing, or office finance management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing).
Law firm billing software experience.
Exceptional computer technical, keyboarding and organizational skills.
Compensation and Benefits
Salary Range: $65,000-68,000 annually, depending on experience
Work location: On-site and in person, Monday - Friday, 40-hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30
Benefits package offered
$65k-68k yearly 2d ago
Billing Specialist - Central Business Office
Pact MSO, LLC
Account representative job in Branford, CT
Job Description
Salary Range: $22.00 to $26.00 an hour
By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.
COVID-19 and Flu Vaccine Considerations
Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.
PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position.
The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero.
Essential Functions:
Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation.
Prepare, review and submit clean claims to insurance
Resolve payer-specific clearing house rejections.
Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion.
Submit appeal letters and provide supporting medical documentation upon request.
Verify patients' insurance coverage and assist with coordination of benefits.
Support patients/guarantors by answering incoming patient phone inquiries.
Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts.
Collaborate with revenue team members and coders, front desk staff, practice supervisors.
Miscellaneous Data
Skills and Knowledge
Excellent customer service skills including written and verbal communication.
Strong communication skills to create positive interactions with internal and external parties.
Knowledge of HIPAA regulations and the ability to handle confidential information.
Understanding of Medicare, Medicaid and third-party payer billing requirements.
Working knowledge of common registration, billing and insurance claims follow-up practices.
Familiarity with billing compliance and reimbursement
Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites.
Ability to work independently and efficiently to meet established productivity
Education and Experience:
High School diploma or equivalent
3 years of physician billing experience
Epic experience preferred
Clearinghouse experience to manage electronic claims
$22-26 hourly 10d ago
Account Management Specialist
4Allpromos
Account representative job in Old Saybrook, CT
Description: About Us
At 4AllPromos, we empower individuals and organizations to share their message with the world through customized promotional products. We believe great products are only part of the equation delivering an exceptional, thoughtful customer experience is just as important. As we continue to grow, were looking for motivated candidates who are excited to help us bring that experience to life.
As an Account Management Specialist, you will play a key role in ensuring orders move forward smoothly, accurately, and with minimal friction for the customer. By combining strong communication, organization, and problem-solving skills, you will help create positive, confidence-building experiences for our customers and support long-term satisfaction. This role is ideal for someone who enjoys helping customers, works well independently, and takes pride in being a dependable point of contact throughout the order lifecycle.
Requirements: Key Responsibilities
Engage with customers (via email and phone) to understand their needs, offering tailored solutions and product recommendations to meet or exceed expectations
Ensure customers have an easy, confidence-building experience throughout the order process
Follow up diligently on pending customer responses, approvals, artwork, or confirmations
Exercise sound judgment to determine next steps independently, escalating issues only when appropriate
Set clear expectations around next steps, requirements, and timelines
Accurately document customer communications and order updates in internal systems
Follow established workflows while applying flexibility and judgment when customer situations require nuance
Who You Are:
Someone who genuinely enjoys making customers happy and takes pride in delivering great service
A problem-solver who is motivated to find solutions and create positive outcomes
A strong communicator who can connect with customers, build trust, and explain information clearly
An active listener who seeks to understand customer needs before proposing solutions
Highly organized and detail-oriented, ensuring each order is handled accurately and efficiently
Energetic, adaptable, and eager to learn and grow in a fast-paced environment
Collaborative professional who champions a 'One Team' approach, intentionally leveraging the expertise of cross-functional partners to drive the best results for our customers.
To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve.
What You Bring
Experience in customer service, order management, or customer operations
Strong written and verbal communication skills
Excellent interpersonal skills and sound decision-making ability
A proactive, positive attitude with a focus on solutions and customer satisfaction
High attention to detail and strong follow-through
Ability to manage multiple orders and priorities simultaneously
Strong judgment and the ability to work autonomously
Customer-first mindset with pride in delivering a smooth, professional experience
Familiarity with eCommerce, custom products, or order-driven workflows
Comfort with technology; experience with Google Workspace and CRM systems is a plus
4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees.
PI72f1c78c6393-31181-39469433
$41k-66k yearly est. 7d ago
Billing Specialist
Monzingo | Legal
Account representative job in East Haven, CT
Job Description
A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals.
The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors.
The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment.
The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism.
Responsibilities - Legal Billing Specialist
• Audit pre-bills, verify time entries, and ensure accurate client invoices.
• Enter attorney time, meeting daily, weekly, and monthly deadlines.
• Daily client contact and case/matter set-up upon case intake.
• Generating timely client invoices.
• Follow-through, tracking, and reporting of multiple matters and progress.
• Data entry, editing, customizing, and processing of client invoices.
• Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
• Assist in resolving client billing inquiries and issues.
• Enter client payments received.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
• Track contingency case expenses with detail and proficiency.
• Assist Controller with A/R and A/P tasks as needed.
Qualifications - Legal Billing Specialist
• 4+ years of legal billing experience in professional services or a law firm.
• Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus.
• Law firm billing software experience. Case management software expertise is a plus.
• Exceptional organizational skills, follow-up skills, and very close attention to detail.
• Excellent written and oral communication skills.
• Ability to work well in a dynamic, fast-paced environment and meet deadlines.
• Ability to manage multiple tasks and projects with competing requirements.
• Committed to white-glove client service (internal and external).
• Consistent attendance, punctuality, reliability, and accountability.
• Real estate closings and evictions accounting experience is a plus.
Requirements - Legal Billing Specialist
Bachelor's degree in business, finance, or a related field, or equivalent experience.
Minimum 4 years' experience in law firm operations, billing, or office finance management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing).
Law firm billing software experience.
Exceptional computer technical, keyboarding and organizational skills.
Compensation and Benefits
Salary Range: $65,000-68,000 annually, depending on experience
Work location: On-site and in person, Monday - Friday, 40-hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30
Benefits package offered
$65k-68k yearly 3d ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Account representative job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
* Performs billing and computer functions, including data entry, documentation review and encounter posting
* Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
* Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
* Verifying patients' insurance and obtaining coverage breakdowns
* Creating ABNs as needed based on coverage
* Schedule/treatment plan reviews for carrier authorization
* Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
* Prepare, review and send patient statements
* Process and send "collections" letters for outstanding balances
* Process all returned mail
* Answer incoming patient billing phone calls, work to resolve patient issues
* Initiating collection calls and setting up and maintaining payment arrangements
* Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$37k-45k yearly est. 18d ago
Senior Billing & Collections Analyst
Sourcepro Search
Account representative job in Melville, NY
SourcePro Search has a fantastic opportunity for an experienced Senior Billing & Collections Analyst in Melville, New York. Our client is a top ranked global law firm and this role offer a high base, excellent benefits and growth opportunities. The successful candidate will have 5 + years of billing and collections experience, preferably within a law firm. Bachelor's degree is preferred.
Key Responsibilities:
Independently provide billing and collections support to all users by answering questions, researching and resolving issues and troubleshooting all problems
Coordinate with other Sr. level analyst and direct workflow for Billing & Support Center Analysts, ensuring effective completion of tasks assigned and timely resolution of issues. Communicate with the Supervisor, Billing & Collections Support Center to provide regular updates on progress
Create bills for clients, coordinate necessary follow-up, review outstanding bills, and provide status reports
Generate client reports in Excel
Generate reports in Elite
Audit bills and write-offs for compliance with the firm's Pricing Guidelines and approval policies
Prepare client level bills and related billing and collection reports
Take a lead role in the testing and implementation of new billing and collection related automated systems
Other duties and responsibilities as assigned
Qualifications:
College graduate or some college education or 5 + years in a similar position
Expertise with Elite billing, Inquiry, Reports, DocStudio Billing, ARCS system
Hands on knowledge of electronic billing in Elite Enterprise (Version 3.11 is currently being used), eBilling Hub, and 3
rd
party eBilling providers, to include LEDES files
Prior experience in a customer service or support center role
Hands on billing experience using Elite Enterprise, DocStudio billing templates and ARCS
Professional demeanor, with an ability to interact with all levels of an organization
Ability to multi-task and prioritize accordingly
Excellent written and verbal communication
Expert level Excel user as well as high proficiency in other MS applications
Strong interpersonal and problem solving skills
Ability to adapt quickly to changing circumstances
****************************
$56k-88k yearly est. 60d+ ago
Billing Specialist
Carabetta Companies 4.2
Account representative job in Meriden, CT
Job Description
J&J is looking to hire a Billing Specialist to work out of their corporate office in Meriden, CT!
The Billing Specialist will provide professional tree services, demolition, and construction solutions. J&J is committed to safety, efficiency, and quality on every project. We're looking for an experienced Billing Specialist
to handle invoicing, job costing, and payment tracking with accuracy and attention to detail.
Hours: Monday-Friday 8am-4:30pm
Pay: $20-25/hour Depending on Experience
The responsibilities of the Billing Specialist are:
Prepare and process invoices for tree service, demolition, and construction projects.
Review job tickets, work orders, and contracts for accurate billing.
Enter and reconcile billing data in QuickBooks.
Track project costs, materials, and labor in Excel and/or job management software.
Communicate with customers regarding billing questions and payment status.
Post customer payments, track accounts receivable, and follow up on overdue invoices.
Coordinate with estimators, project managers, and field crews for accurate billing information.
Generate and maintain billing reports for management.
The requirements of the Billing Specialist are:
1+ years of experience in billing, accounting, or administrative work
Proficient in QuickBooks and Microsoft Excel (pivot tables, formulas, data entry).
Strong attention to detail and accuracy.
Excellent communication and organizational skills.
Ability to manage multiple projects and meet deadlines.
Familiarity with lien releases, progress billing, or T&M billing is a plus.
Hours: Monday-Friday
Hours: 8am-4:30pm
$20-25 hourly 16d ago
Billing Specialist (Outpatient Clinic)
First Choice Health Centers 4.2
Account representative job in East Hartford, CT
First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being!
* Medical, Dental and Vision Insurance for employees working 30 hours or more
* 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
* Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
* Company paid Life insurance
* Voluntary Term, Whole Life, Accident and Critical Care Insurance
* Complimentary premium Calm Health membership (#1 mental health app)
* Recognition programs
* Paid Basic Life Support certification with renewal every 2 years.
* Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm.
* The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
* Knowledge of accounting; math skills
* Knowledge of medical and billing terminology
* Knowledge of EHR and Electronic Billing
* Knowledge of 270/271 and 835/837
Experience and Training:
* College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience.
* Graduate of an Accredited Medical Assistant Program
* 2 + years of billing/collections experience in a healthcare of insurance environment.
Experience with ICD-9/10 and CPT coding is highly desired
* Knowledge of healthcare carriers and payer requirements
* Familiarity with billing software like eClinicalWorks
Standard Job Duties:
* Preparing and submitting billing data and medical claims to insurance companies
* Ensuring accurate patient information and up-to-date medical records
* Maintaining billing software, updating rate changes, and generating financial reports
* Resolving billing discrepancies and appealing denied claims
* Ability to assess financial summaries and spot discrepancies for accurate billing
* Prioritizing tasks to stay organized and meet deadlines
* Checking each insurance payment for accuracy and compliance with contract discount
* Calling insurance companies regarding any discrepancy in payments if necessary
* Identifying and billing secondary or tertiary insurances
* Answering patients' billing and insurance inquiries, as well as handling complaints
* Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency
* Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations
* Processing claims and following up with insurance companies
* Reviewing patient bills for accuracy and completeness and obtaining any missing information
* Following up on unpaid claims within the standard billing cycle timeframe
* Review, research and respond to correspondence from insurance companies, attorneys and patients
* Contact patients as needed to collect appropriate information or to collect patient balances.
* Identify, verify and document account adjustments according to established policy and procedures.
* Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc.
* Maintain positive working relationships with internal and external customers by providing superior customer service.
* Utilize Medical and Billing Terminology.
* Adhere to Clean Claims Act and HIPAA policy and procedures.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$18-24 hourly 20d ago
Dealership DMV biller/clerk - Long Island City NY
Motopia
Account representative job in Islandia, NY
Motopia is seeking a determined full-time DMV biller Clerk to assist with all DMV related task. This Biller position earns a base salary, plus commission based on performance. This position is also eligible for great benefits, including a fast-paced, competitive work environment and positive company culture. We also have a strong focus on personal growth and development here! We offer a full stack of books/training material and hands-on in-person training to allow you to become the best salesperson you can be. If this marketing opportunity sounds like the right job for you, keep reading!
Are you a hard worker who genuinely appreciates good customer service and gets pleasure out of making customers happy? Are you interested in teaming up with a great company to build a successful marketing career? If yes, complete our initial 3-minute, mobile-friendly application for this DMV biller position because we want to meet you!
ABOUT MOTOPIA
We are a lean startup e-commerce company based out of NY. With over 30 years combined experience in dealership related-sales, our mission is to improve the way consumers buy or rent a vehicle in comparison to traditional dealership models. Our focus is the ride-share driver segment. Due to our ability to keep costs down and pass on the savings to our consumers, we offer some of the best rates in our industry and work to get even better.
The key to our growth and innovation is our employees. Our team is filled with professionals who are experienced and skilled. We make sure their hard work is rewarded with a highly competitive salary, commission, and opportunities for growth and advancement. We're looking for more to join the team!
A DAY IN THE LIFE AS A REGIONAL DMV BILLER
As our full-time DMV clerk , you play an important role in ensuring revenue growth, profitability, and customer satisfaction. You will be invovled with processing all DMV work for the dealership. You foster positive relationships with our customers, as their primary point of contact. You are also busy coordinating efforts with our Marketing Manager in our headquarters (about design, content, acquisition, product, or sales) to implement local strategies. You even get to work with sales mobile marketing to generate new business in new regions. You work hard and take pride in your efforts that contribute so much to our overall success!
Here is a list of primary tasks:
Completing all necessary steps in order to bill out customer and wholesale units.
Collect customer down-payment.
Printing and organizing all paperwork including Department of Motor Vehicle documents, financing, contracts, and miscellaneous forms to enable sales representatives to deliver vehicles.
Make payment and dispatch vehicles to be transported from auction to dealership.
QUALIFICATIONS
Proficient in MS Office
2+ years DMV clerk experience AND/OR a college degree necessary
Do you have a positive attitude that contributes to high company morale? Are you goal-oriented and self-motivated? Can you communicate well and connect with our customers and build strong relationships? Are you an effective communicator? If so, you may be perfect for this full-time position! Apply now!
Location: 11101
$35k-47k yearly est. 60d+ ago
Billing Clerk / Material handler (invoicing)
Butler Technical Group
Account representative job in Bloomfield, CT
Pay Range: $18-22 1st Shift: MON - FRI 6:30am to 3:00pm 2nd Shift: MON - FRI 3:00pm to 11:30pm. The Company - Work with an American owned International Manufacturer started over 150 years ago who is the World Leader in its industry.
Must Have Skills & Experience:
* Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments.
* Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested
Need to already have hard steel toe shoes for production environment
Onsite
Nice To Have Skills & Experience:
* Experience navigating various software programs / technologies - platform
* Experience using Microsoft Excel
JOB DESCRIPTION:
The main role is Creating Invoices in support of warehouse shipping with a 5% possibility to have Material Handling functionality. Majority of the time, the person is interacting with customers and the shipper to ship items.
* Operations / Customer Service
* Data Entry creating international shipping invoices.
* Works with carriers/shippers to route orders held up for customers.
* Coordinates shipping for international shipments.
* Submits to our AES Filing contractor for AES Filing.
* Performs data entry of log records for auditing purposes.
* Communicating with carriers / 3PL for scheduling shipping goods.
* Coordination with internal Company's parties to obtain all necessary documentation for customs clearance.
* Obsessive Attention to Detail.
* Practice excellent interpersonal, organizational, verbal, and written communication skills Company's safety and quality standards and absolutes.
* Able to safely lift a minimum of 49 lbs. (unassisted), bending, walking, standing, sitting in warehousing, and manufacturing environments.
* Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested.
* Shipping International shipments (Material Handling)
* Candidate will need to already have hard steel toe shoes for production environment.
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law.
Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.
Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
$18-22 hourly 12d ago
Billing Specialist
Performance Optimal Health
Account representative job in Stamford, CT
Join Performance Optimal Health, a leading wellness organization that takes a holistic approach to health through the
Four Pillars of Optimal Health
- Exercise, Nutrition, Recovery, and Stress Management. We empower clients to live better lives through exceptional care, service, and teamwork.
We are seeking a Billing Specialist to join our growing Practice Administration/Billing team. This role combines all aspects of billing, insurance verification, authorizations, and accounts receivable follow-up. The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment.
Responsibilities
Review and process patient claims and invoices accurately and in a timely manner.
Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers.
Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff.
Prepare and send appeals when claims are denied or underpaid.
Maintain complete and accurate patient records, including demographic, insurance, and authorization information.
Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently.
Communicate coverage details, patient responsibilities, and financial agreements clearly with patients.
Protect patient confidentiality and comply with HIPAA regulations.
Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations.
Attend training sessions, webinars, and team meetings as required.
Requirements
High school diploma or equivalent (Associate degree preferred).
2+ years of experience in medical billing, AR, or insurance verification.
Working knowledge of CPT, ICD-10, and HCPCS codes and insurance reimbursement processes.
Proficiency in billing software, EMR systems, and Microsoft Office (Excel required); Prompt EMR experience is a plus.
Strong communication, organizational, and analytical skills.
Ability to handle confidential information with professionalism and integrity.
High attention to detail and accuracy in data entry and documentation.
Benefits
Competitive pay based on experience
Medical, Dental, and Vision Insurance
401K with company match
Access to all Performance Optimal Health facilities
Internal and external discounts
Mentorship and growth potential within the organization
Fun, collaborative atmosphere
$36k-48k yearly est. Auto-Apply 33d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account representative job in Hartford, CT
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-32 hourly 36d ago
LABORATORY COLLECTION SPECIALIST - MALE
Navis Clinical Laboratories Inc.
Account representative job in Hartford, CT
Job Description
We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Part-time
Salary: $16-18 per hour
Benefits:
Location: Hartford Connecticut
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00-$18.00 per hour
Work Location: In person
$16-18 hourly 2d ago
Dental Billing Specialist
Fair Haven Community Health Care 4.0
Account representative job in New Haven, CT
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
Performs billing and computer functions, including data entry, documentation review and encounter posting
Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
Verifying patients' insurance and obtaining coverage breakdowns
Creating ABNs as needed based on coverage
Schedule/treatment plan reviews for carrier authorization
Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
Prepare, review and send patient statements
Process and send “collections” letters for outstanding balances
Process all returned mail
Answer incoming patient billing phone calls, work to resolve patient issues
Initiating collection calls and setting up and maintaining payment arrangements
Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
How much does an account representative earn in West Haven, CT?
The average account representative in West Haven, CT earns between $26,000 and $66,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in West Haven, CT
$41,000
What are the biggest employers of Account Representatives in West Haven, CT?
The biggest employers of Account Representatives in West Haven, CT are: