Department Supervisor jobs at Ace Hardware - 99 jobs

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service * Provide positive representation of Ace Retail Group. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. * Provide a friendly, outgoing demeanor; work well with customers as well as associates. * Ensure all calls and pages are answered promptly, courteously and effectively. * Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. * Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations * Ensure a positive, professional and safe work environment for all associates. * Supervise the general operations of the entire store. * Responsible for opening and closing the store. * Assist with the implementation of Store Support Center programs. * Ensure successful Loss Prevention, Safety and Internal Audits. * Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store. * Participate in weekly management staff meetings. * Communicate issues to the appropriate Store Support Center department with General Manager approval. * Assist with special projects within the district as set forth by the District Manager. * Implement new Standard Operating Procedures into store execution. * Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. * Ensure that weekly price changes and label updates are completed timely and accurately. * Oversee all cashiering functions including training, maintenance, audits, and reports. * Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). * Visit competition to be familiar with what they are doing. * Perform all other duties as assigned. Inventory & Merchandising * Assist to ensure forklift operations and receiving is completed in a safe and efficient way. * Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. * Responsible for maintenance of back stock levels. * Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. * Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. * Assist with merchandise resets throughout the store. * Assist to ensure all signage is current in the store. * Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates * Assist in training of all associates. * Actively recruit and promote the advancement of Ace Retail Group associates. * Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership * Manage all aspects of store operations in the absence of the General Manager. * Lead by example; be approachable by all associates and customers. * Participate in store meetings. * Communicate any merchandising, cost control or sales idea to the General Manager for follow up. * Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: * WINNING - In business, money is the score. To win, we must perform, compete, and have fun. * EXCELLENCE - Striving to be our best through continuous improvement and inspiration. * LOVE - Love the people, love the work and love the results. * INTEGRITY - Honesty, reliability, high character and ethical behavior. * GRATITUDE - Appreciating being in the business of serving others. * HUMILITY - A modest and respectful approach to leadership and work. * TEAMWORK - Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications * High School or GED equivalent. * Previous retail management experience preferred. Hardware experience preferred. * Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18-$22/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Department Lead The Department Lead is directly responsible for the completion of all Store Support Center's merchandising directives in regards to merchandise presentation, organization, signing, price changes, inventory, advertising and recovery of their specific area. Provides all customers with a Courteous, Fast and Friendly shopping experience. When needed, assists in other departments and Front-end as directed by management team. Principle Duties and Responsibilities: Ensure outstanding customer service by greeting , assisting, and thanking each customer in a positive approachable manner. Responsible for the training and development of all team members assigned, in all aspects of the department. Responsible for Merchandise presentation as directed by Store management. Verify signing on fixtures is correct Ensure floor plans and floor moves are done safely and efficiently to prevent injury to customers and fellow team mates. Ensuring new freight in presented within 24 hours of receiving a shipment Condensing older merchandise to allow new merchandise Communicate with the receiving department to ensure hot items and fashionable merchandise is priority Communicate to store management and district manager selling and non-selling merchandise. Ensure price changes are completed on time as directed by the store support center Inventories counts are accurate Performs additional task when needed in all areas of the store including fitting room, receiving, front-end, departments, other then assigned, sidewalk and maintenance. Help deter theft by reporting all dishonest behavior to management and /or loss prevention Communicate tasks and assignments to department staff and the management team. Position Requirements: Ability to work varied hours/days, including 1 -2 nights per week, weekends and holidays to meet the needs of the business. The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management. Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces. Ability to perform basic math functions inorder to operate the register, make change and conduct inventory. Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation. Minimum Requirements: Must be 18 years or older Education: High School Diploma or Equivalent Experience: Cashier experience preferred but not required Job Related Skills: Math, ability to count money and give accurate change Ability to handle different customer's personalities in a professional manner High Energy, Positive attitude, Friendly, Courteous, Excellent People Skills Computer Skills: POS Software and Equipment Kronos (Time and Attendance) Calculator

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $19.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: People First Culture Respectful scheduling Paid time off Bonus opportunity Associate Discounts Company Matched 401(K) Medical/Dental/Vision Insurance Additional Benefits including HAS, discounted gym membership, EAP and more! Closed on Thanksgiving, Christmas & Easter Clear path to promotion & continuous leadership development Stable employment with growing company What You'll Do: Ensure and model professional customer service Maintain a safe, clean, and organized store Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities Lead, coach, and develop others Serve as Leader on Duty as scheduled Other duties as assigned

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $19.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: * People First Culture * Respectful scheduling * Paid time off * Bonus opportunity * Associate Discounts * Company Matched 401(K) * Medical/Dental/Vision Insurance * Additional Benefits including HAS, discounted gym membership, EAP and more! * Closed on Thanksgiving, Christmas & Easter * Clear path to promotion & continuous leadership development * Stable employment with growing company What You'll Do: * Ensure and model professional customer service * Maintain a safe, clean, and organized store * Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities * Lead, coach, and develop others * Serve as Leader on Duty as scheduled * Other duties as assigned Requirements Who You Are: * Must be at least 18 years old. * 1 year experience in retail leadership role. * Ability to communicate clearly with customers and associates in person, e-mail, and telephone. * Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. * Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. * Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program) * Open availability with the ability to work evenings, weekends, and holidays. Adherence to attendance policy is necessary.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $19.50

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $21.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: People First Culture Respectful scheduling Paid time off Bonus opportunity Associate Discounts Company Matched 401(K) Medical/Dental/Vision Insurance Additional Benefits including HAS, discounted gym membership, EAP and more! Closed on Thanksgiving, Christmas & Easter Clear path to promotion & continuous leadership development Stable employment with growing company What You'll Do: Ensure and model professional customer service Maintain a safe, clean, and organized store Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities Lead, coach, and develop others Serve as Leader on Duty as scheduled Other duties as assigned

A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about a career in retail. The anticipated rate for this position is $21.00 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law. Respectful schedules during operating hours of 6am - 10pm. Why You'll Love it: * People First Culture * Respectful scheduling * Paid time off * Bonus opportunity * Associate Discounts * Company Matched 401(K) * Medical/Dental/Vision Insurance * Additional Benefits including HAS, discounted gym membership, EAP and more! * Closed on Thanksgiving, Christmas & Easter * Clear path to promotion & continuous leadership development * Stable employment with growing company What You'll Do: * Ensure and model professional customer service * Maintain a safe, clean, and organized store * Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities * Lead, coach, and develop others * Serve as Leader on Duty as scheduled * Other duties as assigned Requirements Who You Are: * Must be at least 18 years old. * 1 year experience in retail leadership role. * Ability to communicate clearly with customers and associates in person, e-mail, and telephone. * Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift. * Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder. * Physically able and willing to become certified to operate a forklift in accordance with IIPP. (Injury, and Illness Prevention Program) * Open availability with the ability to work evenings, weekends, and holidays. Adherence to attendance policy is necessary.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.50

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.50

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $19.00

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $19.50