Senior Desktop Support
New York, NY jobs
3-6 Month Contract
Day-to-Day:
*Provide deskside support to NY office users for hardware, software, and AV issues.
*Image, configure, and maintain PCs, laptops, and mobile devices.
*Troubleshoot printing, local network, and server issues.
*Install, move, and maintain server equipment in racks.
*Act as liaison between NY office and Boston IT team.
*Train users on firm software applications and document scanning tools.
*Support videoconferencing and other AV equipment.
*Coordinate IT requirements for attorneys traveling internationally.
*Track and document support issues in the ticketing system.
*Assist with system updates, reboots, and other off-hours IT tasks.
*Support key IT initiatives impacting the NY office.
*Ensure technology policies and security procedures are followed.
Must-Haves:
*Minimum 5 years' experience in IT support; prior professional services experience preferred.
*Strong customer service mentality and proactive problem-solving skills.
*Excellent written and verbal communication; ability to build relationships with users.
*Proficiency with Microsoft Office and Windows operating systems.
*Knowledge of iManage, ChangePro, Metadact, Innova, Adobe, Nuance, and Mimecast.
*Experience with Citrix XenDesktop.
*Ability to troubleshoot videoconferencing and AV equipment.
*Bachelor's degree or equivalent experience.
End User Support Specialist
New York, NY jobs
End User Computing (EUC) Engineer - New York, NY (Hybrid)
Hybrid Schedule: Onsite Tuesday-Thursday, remote Monday & Friday
Employment Type: Full-time
Compensation: $45-$60, based on experience
A leading global investment firm is seeking an enthusiastic EUC Engineer to join a high-performing technology team. This is an opportunity to work in an environment where technology is treated as a true strategic enabler. You'll be focused on elevating the end-user experience, optimizing systems, and partnering with stakeholders across the business to drive meaningful improvements.
What You'll Do
• Ensure end users receive exceptional technical support and a best-in-class experience.
• Serve as the first point of contact for business, technology, and client teams, identifying trends and resolving issues.
• Build a deep understanding of business requirements and how technology supports them.
• Manage helpdesk queues, hardware/software support, and physical inventory.
• Own and deliver longer-term technical projects with measurable impact.
• Collaborate with vendors to assess products, services, and opportunities for improvement.
• Help uplift skills across the team through mentoring and knowledge sharing.
• Proactively identify and implement improvements in automation, performance, and efficiency.
• Analyze events, contribute to incident management, and influence decisions that enhance reliability.
• Use system metrics to troubleshoot performance issues and develop new observability tools.
• Build strong relationships with end users and technology teams across the organization.
What We're Looking For
• A passion for continual improvement and a track record of identifying high-value enhancements.
• Strong technical credibility across the Microsoft/Windows technology stack.
• Deep experience supporting Windows OS, applications, networks, and system administration tools.
• Hands-on experience with Windows Server technologies (Group Policy, Active Directory, DNS, DHCP, File Sharing).
• Strong troubleshooting abilities across desktops, networks, telephony, mobile devices, and peripherals.
• Experience with Mobile Device Management platforms (Intune, AirWatch, Jamf, etc.).
• Background in automation or scripting (PowerShell, Python, etc.) and a mindset geared toward finding CLI solutions.
• Ability to lead or significantly contribute to major technical projects (e.g., migrations, upgrades).
• Clear, simple communication style with the ability to explain technical concepts in plain language.
• Collaborative, positive approach with the ability to build trust across teams and regions.
Personal Computer Technician
Painted Post, NY jobs
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service.
The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines.
This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person.
The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
Required Skills:
Active Directory Administration
Limited support for corporate mobile devices
Familiarity with cloud applications (OneDrive, Box, Office365, etc.)
Troubleshooting Cisco VPN connectivity
Familiarity supporting Citrix connectivity
Remediating Symantec Endpoint Protection
Dameware remote connection/utilization
Altiris Deployment server utilization
Asset management skills
Internet Explorer and various browser(s) support
Installation/configuration of various Adobe products
Installation/configuration of Check Point endpoint client software
Conference Room equipment
Printer/driver troubleshooting & installation
ServiceNow utilization
Cisco WebEx service support
Box user administration
Deployment/configuration of standard IP telephony
Hardware ordering/deployment
Documentation (records) management
Knowledge base utilization
Project interaction
Customer scheduling/follow-ups
End user equipment moves (disconnect/reconnect)
Multi-team interaction and/or technical roundtable participation
Standard device imaging via USB/PXE server(s)
Smart-Hands tasks/functions outside of standard operational work
Must be able to lift equipment up to 40 pounds, as required.
Required:
** 1+ year Hardware Experience (beyond imaging/deployment)
** 1+ year Customer Service / In-Person Support Experience
Technical Focus
Customer Engagement
Desired:
CompTIA IT Fundamentals
CompTIA A+
CompTIA Cloud+
CompTIA Mobility+
CompTIA Network+
CompTIA Server+
The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a manufacturing facility in Corning, NY.
The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365).
Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Education:
Associates Degree (preferred), HS Diploma or GED Minimum Required.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**********************************
Network Operations Center Technician
Melville, NY jobs
Job Title: NOC Technician - Telecom Networks
Shift: Friday-Monday, 2 PM-1 AM (1-hour lunch)
Monitor and maintain nationwide telecom networks. Respond to alarms and outages, perform initial troubleshooting, and escalate issues to engineers to ensure continuous network operations.
Key Responsibilities:
Monitor network dashboards for alarms and outages
Perform basic diagnostics and initial triage
Create, track, and manage incident tickets
Escalate complex issues to engineering teams
Communicate updates to internal teams and customers
Ensure smooth shift handover
Requirements:
1-2 years telecom/network experience
Knowledge of fiber networks, IP routing, Layer 2/3, and BGP a plus
Strong problem-solving and communication skills
Ability to work evening/weekend shifts
Cisco Network Administrator
Dallas, TX jobs
Our client is a leading telecommunications and technology provider serving customers nationwide. Based out of Dallas, they are looking to hire a Cisco Network Administrator on a Contract basis.
Contract Duration: 1 year contract (Potential for extension) 3 Months training onsite then fully remote
Required Skills & Experience
Advanced knowledge of Cisco Routers & Switches, with practical experience in troubleshooting layer 2 and 3 routing and switching issues 1 2.
Strong knowledge of Asynchronous protocols (Async, Isochronous)
Strong Knowledge of Synchronous protocols (X.25, HDLC, SDLC, BX.25).
Strong knowledge of Synchronous IP Encapsulations/Communications Protocols (XOT, AEP, RBP, PAD, IP-SLM).
Strong knowledge of troubleshooting both Async, and Sync Protocols including reading Protocol Analyzer and Sniffer Traces.
Strong Knowledge of Mediation Devices (AISwitch, AIRemote, AIScout, Datatek DT4180, Telecomp T40, and Cisco 1100TG).
Strong Knowledge of Interfacing between Mediation and Network Elements(RS232, RS485, RS530, RS449, V.35)
Strong Knowledge on Cabling Pinouts (DTE vs. DCE, Straight Cabling vs. Null Modem)
Working Knowledge of Cisco Layer 2/Layer 3 Protocols and Router Configuration.
Working knowledge of Linux Shell, TCL scripting.
Knowledge of Central Office Equipment.
Knowledge of ESS Class 5 switches.
Knowledge of SNMP
Desired Skills & Experience
CCT (cisco certified technician)
CCNA (Cisco Certified Network Associate)
CCNP
Additional Skill areas of interest
Background as a technology consultant
Experience as a solutions architect or integrator
Scripting knowledge and experience (Ansible & Linux & Python)
Network automation/orchestration knowledge and experience
MS Excel Knowledge and experience (pivot tables and advanced formulas)
Arista, Applied Innovations, Telecom USA, Cisco & Datatek Routers & Switches - other technologies there - big + if candidates have any of these
Knowledge of Allied Telesys mediation devices (T40's)
What You Will Be Doing
• Primary duties include the operation, configuration, and installation of mediation devices whose data traverses the COAN network. This network connects surveillance centers and monitoring systems to remote equipment located throughout the company.
• Additional duties include end user support for various systems connected to the COAN network.
• This position requires a very strong engineering professional.
• Familiar with routing, switching and network mediation knowledge.
• This role involves provisioning/configuration of network devices to support the migration of central office network element devices. engaging and working with AT&T on site work force and AT&T groups to track and document the moving of these elements in the central offices.
• Planning and provisioning.
• Plan deployments, initial configuring and provisioning and switch.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Technical Support Technician
Berwick, PA jobs
Berwick, PA (Fully Onsite)
3-month Contract
We are seeking a detail-oriented and hands-on Technical Support Technician to support infrastructure delivery projects at one of our Fortune 15 technology partners. This role is ideal for individuals with experience in structured cabling, network hardware installation, and physical infrastructure setup - however, no prior data center experience is required as this position is a great way to get entry-level experience at a data center!
You'll be part of a fast-paced team responsible for deploying and maintaining the physical network backbone that powers cloud services. This includes copper and fiber cabling, labeling, rack setup, and other ad-hoc infrastructure tasks.
Key Responsibilities
Install, route, and terminate copper and fiber cabling across data center environments
Label and document cabling infrastructure to meet standards
Assist in rack setup, alignment, and hardware installation
Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes
Maintain visual and operational standards for structured cabling and rack layouts
Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure
Follow safety protocols and quality assurance procedures during all installations
Track inventory and assist with equipment staging and deployment
Basic Qualifications
High school diploma, technical certification, or military/trade school background
0-2 years of experience in network cabling, infrastructure deployment, or related technical work
Familiarity with copper and fiber cabling standards and best practices
Strong attention to detail and ability to follow structured processes
Ability to lift and move equipment and work in physically active environments
Must be a U.S. Citizen or Green Card Holder
Preferred Qualifications
Experience working in a data center or large-scale IT environment
Exposure to labeling standards, rack dressing, and structured cabling documentation
Comfortable working independently and as part of a team
Military veterans encouraged to apply
Team Culture & Expectations
You'll be joining a collaborative and high-performance team that values precision, accountability, and continuous improvement. This is a great opportunity to gain experience with one of the world's leading tech companies and potentially grow the role into a long-term career.
Technical Support Engineer
San Francisco, CA jobs
San Francisco
There is no sponsorship available. No agencies or C2C. Please do not submit candidates
Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco.
You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly.
Training will involved a fully cover 3 week trip to Ireland, so a passport is required.
What You'll Do:
Provide onsite technical support to clients in a professional, efficient manner
Troubleshoot and resolve technical issues, escalating complex problems when needed
Implement system enhancements and upgrades to improve performance and stability
Carry out routine maintenance, including software updates and configuration changes
What You'll Bring:
Bachelor's degree in Computer Science, IT, or a related field
1+ year's experience in a technical support role
Background working a similar role
Ideally in the financial service industry but this is flexible
Excellent communication and interpersonal skills
Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!)
Someone who has passion outside of work. Think sports, music, hiking, art etc
To speak in confidence about this opportunity please contact apply via the link
Deployment Technician 248143
Poughkeepsie, NY jobs
Job Title: IT Deployment Technician
Schedule: Monday-Friday, 8:30 AM-5:00 PM (30-minute lunch)
Contract Length: 12+ weeks, with potential extension
$25/hr W2
We are seeking an IT Deployment Technician to support a large-scale device deployment and refresh project. This role involves hands-on technical work, troubleshooting, and close collaboration with end users and IT staff. If you're detail-oriented, proactive, and skilled in device configuration and deployment, we'd love to hear from you.
Key Responsibilities:
Deploy and refresh end-user devices; help reduce the current deployment backlog
Configure hardware and software, including updating operating systems and applications
Identify which devices require swapping or upgrading and assist in evaluating equipment needs
Maintain accurate documentation and assist with inventory tracking
Collaborate with IT team members to resolve technical issues efficiently
Requirements:
Technical Skills: Strong proficiency with Windows operating systems, hardware (workstations, printers, routers), and software installation. Experience with scripting tools such as PowerShell or VBScript is a plus.
Problem-Solving: Ability to troubleshoot and resolve hardware/software issues effectively.
Communication: Excellent communication and customer service skills; comfortable working directly with end users.
Attention to Detail: Careful, organized approach to documentation and inventory management.
Why Apply?
Opportunity to support a major device refresh initiative
Stable full-time schedule
Potential for contract extension based on performance and project needs
Telecom/Network Administrator
State College, PA jobs
Planet Technology has partnered with a State College, PA firm to locate a Network Adminstrator with experience in Telecom for a contract-to-hire role.
Please note, this is 100% onsite.
Key Responsibilities
Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment.
Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions.
Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments.
Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation.
Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards.
Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience.
Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability.
Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards.
Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes.
Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents.
Key Responsibilities
Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment.
Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions.
Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments.
Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation.
Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards.
Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience.
Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability.
Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards.
Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes.
Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents.
Interested candidates can apply by clicking on the link.
Technical Support Engineer: 25-07057
Santa Clara, CA jobs
Primary Skills: JavaScript Coding (Expert), Scripting (Intermediate), Troubleshooting (Advanced), SQL (Advanced), Debugging (Proficient) Contract Type: W2 Only Duration: 12 Months with possible extension Pay Range: $40 - $46 per hour on W2
#LP
Job Summary
The Senior Technical Support Engineer will play a crucial role in addressing and resolving the most complex issues for the ServiceNow Platform, serving as the key point of escalation within the technical support department and mentoring junior colleagues. This position requires a blend of deep technical expertise and excellent customer-facing skills, with a willingness to work flexible hours to meet customer needs. The role necessitates an individual capable of quickly learning the ServiceNow platform and who possesses a strong commitment to quality customer service.
Key Responsibilities
Manage and resolve complex technical issues related to the ServiceNow Platform.
Serve as the primary point of escalation within the technical support team.
Mentoring and assisting junior team members in understanding various technologies.
Ensure superior customer service through direct interaction with clients in a technical support context.
Work flexible hours, including evenings, weekends, and holidays as necessary.
Must-Have Skills:
In-depth knowledge of Database and Object-Oriented languages (Java, JavaScript preferred).
Demonstrated ability to troubleshoot difficult technical problems.
Excellent verbal and written communication skills.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
SAP ABAP Technical Lead, Finance RTR and OTC Systems
Englewood, NJ jobs
Job Title: SAP ABAP Technical Lead, Finance RTR and OTC Systems (Normally they are Techno-functional leads)
Employment Type: Contract-to-Hire
Rate: Competitive Market Rate
Job Description:
The Technical Lead, Finance RTR (Record-to-Report) and OTC (Order-to-Cash) Systems is responsible for the architecture, technical design, implementation, and ongoing optimization of Finance systems that support end-to-end RTR and OTC processes. This role serves as the senior technical expert overseeing ERP and connected platforms, ensuring system stability, data integrity, automation, and alignment with Finance and business strategy. The Technical Lead partners closely with Accounting, Revenue Operations, Billing, IT Architecture, and external solution providers to deliver scalable and high-quality solutions.
Key Responsibilities
1. Technical Strategy & Solution Architecture
Own the technical roadmap for RTR and OTC systems, ensuring alignment with enterprise architecture and Finance transformation goals.
Design scalable solutions and integration patterns that support global accounting, revenue, billing, collections, and reporting processes.
Establish and enforce engineering standards, configuration governance, and development best practices.
Provide technical leadership and mentorship to internal developers, analysts, and vendor teams.
2. System Development, Configuration & Integration
Lead the design and development of application enhancements, customizations, data models, and interfaces supporting RTR and OTC workflows.
Oversee integrations with supporting platforms (CRM, billing systems, banking interfaces, FP&A tools, data warehouses, tax engines).
Ensure high-quality design documentation, technical specifications, and system configuration records.
Perform or oversee data validation, migration activities, and system performance tuning.
3. Production Support & Continuous Improvement
Serve as the escalation point for complex incidents, system defects, and data integrity issues.
Conduct root-cause analysis and implement corrective and preventive solutions.
Manage upgrades, patches, regression testing, and release cycles.
Identify automation opportunities and drive continuous improvement across RTR and OTC processes.
4. Business Partnership & Stakeholder Alignment
Collaborate with Accounting, Revenue Operations, Billing, Treasury, FP&A, and other Finance teams to understand process needs and translate them into technical solutions.
Work closely with product owners to refine backlogs, define user stories, and prioritize enhancements.
Communicate technical concepts clearly to non-technical stakeholders and influence decision-making.
5. Compliance, Controls & Risk Management
Ensure RTR and OTC system designs adhere to SOX controls, audit requirements, revenue-recognition standards, and organizational security policies.
Support user access governance, data privacy rules, and segregation-of-duties controls.
Maintain structured change-management, release governance, and documentation practices.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
6-10+ years of experience delivering solutions in Finance systems related to RTR and/or OTC.
Strong expertise in ERP platforms (SAP, Oracle Workday Financials, NetSuite, Microsoft Dynamics, etc.) or specialized billing/revenue tools.
Proficiency with integration technologies (APIs, middleware, REST/SOAP services, EDI, iPaaS).
Demonstrated experience as a technical lead or senior technical SME.
Solid understanding of core financial processes:
RTR: GL, consolidations, fixed assets, intercompany, close & reporting
OTC: order management, billing, invoicing, revenue recognition, cash application
Strong analytical, debugging, and solution design skills.
Preferred Qualifications
Experience in global, multi-entity, or subscription-based business models.
Knowledge of ASC 606 revenue-recognition processes and configurations.
Hands-on experience with CRM-to-ERP integrations (e.g., Salesforce).
Familiarity with Agile/Scrum methodologies.
Exposure to cloud platforms (AWS, Azure, GCP) and data warehousing tools.
Senior Network Administrator
Kansas City, KS jobs
Senior Network Administrator
Compensation: $ 45 - 50 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Senior Network Administrator to join their team!
Are you ready to dive into an exciting opportunity in network administration? Our client is seeking a talented individual to manage and optimize their enterprise network solutions. Join a collaborative team that values strong communication and a hands-on approach, with regular stand-ups to ensure everyone is aligned. This is your chance to contribute to impactful projects and grow with the company!
Key Responsibilities & Duties:
Design and implement enterprise network solutions
Perform system updates and capacity planning
Analyze network performance and develop strategic roadmaps
Provide operational support and troubleshoot connectivity issues
Develop and maintain network documentation and training materials
Monitor network logs and security alerts
Required Qualifications & Experience:
Experience with Extreme Networks wired & wireless infrastructure
Deep understanding of IT Networking principles and protocols
Strong knowledge of network security technologies
Nice to Have Skills & Experience:
Knowledge of Windows, Linux, and UNIX operating systems
Proficiency in offensive and defensive cybersecurity strategies
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Senior Network Administrator opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Network Analyst
Austin, TX jobs
What you will do:
Receive, inventory, configure, stage, and test network equipment for deployment to branch offices or data centers.
Assist lead engineer with documentation, basic troubleshooting, and maintaining accurate equipment/configuration records.
Prepare and ship network hardware while supporting operational efficiency and freeing lead engineer to focus on engineering tasks.
Who you are:
Entry-level networking experience, ideally CCNA certified or equivalent.
Basic understanding of network devices (switches, routers, firewalls) and networking protocols.
Hands-on exposure to physical network equipment, cabling, staging, and basic troubleshooting.
What's Next: Please email your resume directly to Katelyn: kwatts@provenrecruiting.com if you are interested.
Location: Austin, TX onsite 5x a week
What does this position pay? Compensation is determined by several factors which may include skillset, experience level, and geographic location.
The expected range for this role is $33-40/hr Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Diversity Note: We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community.
Apply Today!
#IND3
IT Support Engineer
Sunset Hills, MO jobs
The Tier 3 IT Support Engineer provides advanced technical support for complex server, network, and infrastructure issues. This role serves as the highest escalation point within the support team, ensuring timely resolution of critical incidents and delivering expert guidance for system improvements, deployments, and long-term architecture planning.
Key Responsibilities
Act as the final escalation point for complex technical issues involving servers, networking, virtualization, and core infrastructure.
Troubleshoot and resolve advanced issues related to Windows Server, Active Directory, group policy, DNS/DHCP, and identity management.
Manage, configure, and optimize network infrastructure including switches, routers, firewalls, VLANs, VPNs, and routing protocols.
Oversee server installations, migrations, and upgrades (Windows Server, Linux preferred).
Perform deep-level diagnostics on performance problems, network latency, system failures, and security incidents.
Implement and maintain virtualization environments (VMware, Hyper-V, etc.).
Support backup, disaster recovery, and business continuity systems.
Collaborate with Tier 1 and Tier 2 staff, providing mentorship, documentation, and knowledge transfer.
Work closely with engineering teams on new deployments, infrastructure improvements, and project-based initiatives.
Ensure systems adhere to security policies, compliance standards, and industry best practices.
Participate in on-call rotation for critical issues as needed.
Required Skills & Experience
5+ years of experience in an advanced IT support or systems engineering role.
Strong expertise with Windows Server administration, Active Directory, group policies, and domain services.
Solid networking background: TCP/IP, LAN/WAN, VLANs, VPNs, routing/switching, firewall administration.
Experience troubleshooting complex multi-layer network problems.
Proficiency with virtualization technologies (VMware, Hyper-V).
Understanding of cloud platforms (Azure, AWS, Microsoft 365) is a plus.
Familiarity with monitoring tools, logging platforms, and ticketing systems.
Strong analytical and communication skills with the ability to explain technical issues to non-technical users.
Certifications (Preferred)
CompTIA Network+, Security+, Server+
Microsoft (MCP, MCSA/MCSE)
Cisco CCNA/CCNP
VMware VCP
ITIL Foundations
Network Administrator
Fort Worth, TX jobs
Seeking a Network Administrator to support and enhance a growing IT environment. This role is ideal for someone who enjoys a mix of hands-on network engineering, security, troubleshooting, and day-to-day operational support. You will work across routing, switching, firewalls, cloud connectivity, and infrastructure planning while collaborating closely with internal teams and external partners.
This position is W2 only. C2C or third-party representation is not accepted.
Responsibilities
Implement, administer, secure, and support network infrastructure across the organization.
Manage routing, switching, wireless, and telecommunications systems; administer cloud VoIP solution.
Monitor and troubleshoot network and server performance to ensure high availability and reliability.
Identify and remediate network vulnerabilities, performance issues, and outages to maintain a secure and stable environment.
Deploy, manage, and support firewalls, VPN tunnels, and other network security technologies.
Contribute to projects migrating on-premises network infrastructure into cloud environments.
Maintain comprehensive network documentation, support capacity planning and storage, and contribute to disaster recovery plans.
Collaborate with IT leadership and team members on projects and operational tasks.
Qualifications:
Bachelor's degree in IT, Computer Science, or a related field.
Minimum 5 years of hands-on network administration experience, primarily in Cisco route/switch environment.
Strong background in network configuration, troubleshooting, and Layer 2/Layer 3 networking.
Proficiency with routing protocols (OSPF, EIGRP, BGP) along with administration of DNS, DHCP, and directory-integrated authentication.
Understanding of RADIUS authentication for wireless and network devices in a Windows Server environment.
Familiarity with cloud networking concepts, preferably in Microsoft Azure.
Proficiency with network security technologies, including firewalls, ACLs, IPSec VPN tunnels, and NAT/PAT.
Strong communication and customer service skills, with the ability to support non-technical users such as clinical and medical staff.
Excellent planning, organizational, analytical, and problem-solving skills.
Industry certifications such as CCNA/CCNP, or JNCIA/JNCIS (or equivalent networking credentials) are a plus.
Network Security Engineer
Houston, TX jobs
The Senior Network Security Engineer will play a key role in the Cybersecurity Engineering team in managing risks to the information assets and systems of the organization by implementing and supporting the enterprise-wide network security architecture. The responsibilities will include implementing, maintaining, and supporting the technology platforms that provide network security (ZTNA, SASE, Zero Trust architecture).
Overall Responsibilities:
• Work with various application teams to design, install, implement, architect, configure, and maintain one or more network security management platforms (SIEM, SOAR, NDR) for primarily on-premise and cloud deployments
• Prepare test cases and regression test plans, as well as perform unit and peer testing
• Create documentation of the process, guidelines, standards, and technical specifications, as well as draw network and system architecture diagrams
• Perform daily ad hoc support with strong analytical skills for troubleshooting and be available for after-hours emergency support
• Perform system and application patching during monthly after-hour maintenance windows Skills
Required / Qualifications:
• IT professional experience working in network security engineering
• Experience working with network security management technology platforms (SIEM, NDR) such as Splunk, ExtraHop, Palo Alto, Firemon, Cisco, etc.
• Expert knowledge of Palo Alto Firewall technologies
• Expert knowledge of WAN technologies
• Expert knowledge of Zero Trust architecture, SASE
• Strong foundational knowledge of overall infrastructure functionality and networking design concepts.
• Solid understanding of IP routing protocols
• Experience maintaining network performance through network monitoring and analysis, QoS service implementation, and performance tuning; troubleshooting network problems
• Working knowledge of enterprise-class Infrastructure environments
• Able to prioritize and execute tasks in a high-pressure environment
• Ability to author technical documents and create procedure manuals
• Excellent interpersonal skills, verbal and written communication skills, and proven analytical and problem-solving abilities with attention to detail
• Strong understanding of the organization's goals and objectives
• Ability to conduct research into current and future technologies
• Active member of one or more security associations (ISSA, ISACA, InfraGard, etc.) is preferred
Additional Notes Outline:
Network Security Engineer
Core technologies:
Cisco
Palo Alto (firewalls)
Key Requirements
Cloud experience (must-have)
Virtual firewalls and security policies
Experience in AWS, Azure, or OCI
Ability to coordinate work across cloud environments
Experience with orchestration tools
Nice to Have
SCADA experience
Tools / Platforms
Prisma
Cisco
Orchestration tools across multiple cloud platforms
Network & Telecom Engineer
Philadelphia, PA jobs
Our client is seeking a highly skilled Network & Telecom Engineer to own all carrier-related work and support ongoing network operations across a multi-site environment. This is a direct hire role offering a hybrid schedule with one required onsite day (Wednesday). The ideal candidate has deep experience with telecom carriers, circuit provisioning, and network infrastructure, as well as strong vendor management and project coordination capabilities.
Key Responsibilities:
Manage all carrier-related work, including provisioning, circuit ordering, moves/adds/changes, escalations, and lifecycle oversight.
Lead telecom and network coordination for new office openings, office moves, expansions, and buildouts.
Maintain a strong working knowledge of carrier circuits, including MPLS, VPLS, Ethernet, and Point-to-Point connections.
Conduct regular telecom invoice audits to ensure accuracy and cost optimization.
Oversee vendor management, budget alignment, and review of SOWs for all telecom and network service providers.
Monitor network and carrier circuit performance using tools such as SolarWinds and WhatsUp Gold.
Support Layer 2 and Layer 3 switch configurations and troubleshooting within enterprise environments.
Collaborate with internal teams to ensure network resiliency, uptime, and compliance with operational standards.
Required Skills & Experience:
5+ years of experience in network and telecom engineering roles.
Proven experience managing carrier circuits and end-to-end provisioning processes.
Hands-on exposure to MPLS, VPLS, Ethernet, Point-to-Point, and other WAN technologies.
Proficiency with SolarWinds, WhatsUp Gold, or similar monitoring tools.
Strong understanding of Layer 2/3 switching, routing fundamentals, and network troubleshooting.
Experience managing vendors, reviewing SOWs, and coordinating complex telecom projects.
Excellent organizational and communication skills, particularly when supporting office buildouts and cross-functional teams.
Additional Details:
Direct Hire - full-time role with comprehensive benefits.
Hybrid schedule - 1 day onsite (Wednesdays), remaining days remote.
Opportunity to impact large-scale infrastructure and telecom strategy.
Data Center Engineer
Abilene, TX jobs
Data Center Tech III
Rate: $40 - 50 per hour w2
Work Authorization: US Citizens only
Schedule: 24/7/365 environment - rotating shifts (day/night), weekends & holidays required
Travel: Occasional, based on business needs
Duration: Long-term Contract
Overview
We are seeking an experienced Data Center Tech III to support a mission-critical data center environment in Abilene, TX. This role requires a strong technical foundation in networking, extensive hands-on data center hardware experience, and the ability to operate in a fast-paced 24/7 operational setting. You will be responsible for implementing network changes, installing and troubleshooting data center equipment, and maintaining structured cabling and infrastructure integrity.
Key Responsibilities
Implement network changes and support ongoing data center network operations
Install and remove network hardware, servers, and related equipment in data center racks
Mount servers, secure equipment, connect Ethernet/power cables, and neatly route cables per provided schematics
Troubleshoot network hardware issues without impacting adjacent infrastructure
Perform structured cabling (copper/fiber) installations and cable testing
Maintain accurate asset inventory and update internal tracking systems
Support data center infrastructure projects and operational tasks
Work rotating 8-12 hour shifts, including nights, weekends, and holidays
Participate in occasional business-required travel
Required Experience & Skills
6+ years of experience in data center operations or related technical roles
Strong foundational networking knowledge, including:
Routing protocols
Layer 2 protocols such as ARP, ICMP
Experience installing and managing network racks, servers, cabling, and power systems
Hands-on expertise with structured cabling (copper and fiber) and cable testing
Ability to work safely and effectively around critical data center infrastructure
Ability to perform physical hands-on work in racks and raised-floor environments
Experience with data center infrastructure project work
Ability to work in a 24/7/365 rotating shift environment
Preferred Qualifications
CCNA certification strongly preferred
Prior experience in high-availability, mission-critical data center environments
Familiarity with asset management tools and documentation systems
Bioprocess Technician
East Syracuse, NY jobs
Title: Bioprocess Associate - Night Shift (6pm - 6am)
Primary Recruiter: Jane Bautista
Pay Rate:: $20/Hour
initial 6 months contract (possible extension)
Schedule: Fixed shift schedule. 36 hours the first week, 48 hours the next week, alternating.
NIGHT: 6 pm - 6 am.
Must be willing to work scheduled holidays, weekends, and overtime. This is a NIGHT shift role.
Position Overview:
Work is performed in a biologics manufacturing environment with classified areas requiring clean hygiene, specified gowning, and personal protective equipment (PPE). This is not a lab position.
This is an entry level position that will train for proficiency within assigned functional area(s). Biologics orientation and job function training will be provided. 100% Onsite.
Primary Responsibilities:
Set-up, operation, and cleaning of process equipment including manipulation of valves, hoses, clamps, piping, etc.
Prepare buffers, media, and reagents up to 2000L
Monitor process parameters and escalate abnormal conditions
Maintain accurate documentation
Sustain a clean and orderly work environment
Achieve and maintain proficiency of above responsibilities through training
This position includes physical demands which may involve bending, twisting, squatting, kneeling, climbing, or reaching as well as infrequent unassisted lifting (not to exceed 50lb)
This role will require handling and working with hazardous materials such as caustic, acid and steam
Requirements:
High school diploma
Ability to adhere to written instruction, verify data, perform minor mathematics equations with instruction and accurately document results to perform work safely and compliantly
Ability to collaborate with teammates to execute scheduled work safely and compliantly
Strong communication skills
Familiarity with common computer tools, such as web-based applications
Possess a continuous improvement mindset, a desire to learn, and a drive to contribute to a culture of excellence and our mission of delivering benefits to patients worldwide
Nice to Have:
Mechanical aptitude
Familiarity with general chemistry, microbiology, or clean room operations
Prior manufacturing experience
Prior experience with cGMP operations or aseptic technique
ENDPOINT TECHNICIAN
Philadelphia, PA jobs
McCarter & English is seeking an Endpoint Technician. The primary function of this position is to provide support for all service requests that come to the Endpoint team via Tickets and assignments from Management. This position can be in the Wilmington or Philadelphia office. The position requires five days in office attendance (this is a requirement and non-negotiable). The position requires considerable travel to many M&E offices. If you have relevant experience, we would like you to consider joining our team. Please send your resume and cover letter to Christine Lydon at ***********************. The salary range for this position is $70,000-$80,000 annually, depending on experience.
Specific Duties:
· Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units.
· Responsible for deploying new PCs and Laptops using Microsoft SCCM
· Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
· Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates
· Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units.
· Responsible for deploying new PCs and Laptops using Microsoft SCCM
· Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
· Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates
Knowledge, Skills, Abilities:
· Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members.
· Excellent troubleshooting skills required with general hardware/software issues.
· Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
· Must have firsthand experience working with Windows 11
· Must have experience installing and supporting Windows 11 end points.
· Must understand Networking concepts and TCP/IP protocols.
· Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
· Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
· Experience with Smart devices.
· Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams
· Legal Experience preferred
Education, Training and Experience Required:
· At least 5 years of firsthand experience required in a professional environment as a full-time permanent Hardware / PC Technician or Sr. Level Helpdesk person supporting a large office configuration.
· Must have experience supporting users in a remote settings using Citrix and/or VPN.
· Some form of a technical education or diploma in Computer Technician or Computer Support from a certified school or institution is needed.
· Experience with Microsoft Intune, Qualys, Microsoft Endpoint Gateway greatly desired
· Certifications like A+ and Network+ are a plus
Other Compensation:
Eligibility for discretionary bonus.
Benefits (if FTE requirements met):
Firm-Paid
: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits.
Health & Wellness
: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution.
Employee-Paid Voluntary Benefits
: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage.
Retirement
: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions.
Time Off
: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Additional Benefits:
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage
McCarter & English, LLP is an Equal Opportunity Employer.