Sr Technical Program Manager, Selling Partner Experience
Seattle, WA jobs
Do you want to play a role in the transformation of Selling Partner Support? We are recruiting a TPM to help us craft our next-generation support experiences, using improved UX and GenAI orchestrated solutions to rapidly increase the range of automated and guided solutions we offer to Selling partners needing support.
Over the last seven years, we have built guided experiences that SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages, covering 55% of Seller issues, used 138MM times in 2024. In 2024, our team eliminated 10MM Seller contacts by automating resolution to their problems without requiring an Associate. We also eliminated nearly 1500 defects in our production experiences, reducing handle time and case re-open rates.
Over the next three years, we are reinventing what types of solutions that we develop, aligning with upstream experience teams on those experiences we believe they should take over from our team and deprecating the experiences we have built, and creating a GenAI-based set of solution building tools.
In this role you will be driving the development schedule from design to release, making appropriate tradeoffs to optimize time-to-market, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams. You will interact with a broad cross section of the Amazon organization as you clarify ambiguous issues and negotiate effective technical solutions between development and business teams. You will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery, will be responsible for managing all of the organization and mechanisms required to ensure that we are making progress across our key investment themes, we have the right mechanisms to get inputs from our customers, stakeholders, and leaders and that we are reliable in our responses, and that we continually evaluate and commit to improving our team velocity.
Key job responsibilities
* Oversee the integration of GenAI capabilities into existing workflow solutions while ensuring maintenance of quality and accuracy standards.
* Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements).
* Build project plans , set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery.
* Coordinate with leaders and stakeholders in multiple teams across Tech, Business and Operations to drive data-driven decisions and alignment
* Dive deep into technical blockers, and work with development teams to unblock delivery or find a path to resolution.
* Create technical design documents, influence technical priorities, and apply project management best practices to increase the effectiveness and impact of your programs.
* Communicate ideas effectively, both verbally and in writing, to all types of audiences.
* Facilitate cross-functional communication and collaboration ensuring all stakeholders are informed and aligned throughout the project lifecycle.
* Lead and coordinate API integration and automation projects, ensuring team alignment and timely delivery. Proactively identify and resolve issues by collaborating with service owners and engineers to maintain project goals.
* Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting.
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sr. Product Marketing Manager, Onsite , Amazon Luxury Stores Marketing
Seattle, WA jobs
We're looking for a strategic, data-driven, and forward thinking leader to define how customers discover, engage with, and fall in love with Amazon Luxury Stores. This role sits at the crossroads of creativity, technology, and deep customer understanding-reimagining what luxury shopping feels like in a digital environment.
You will own the end-to-end onsite strategies and placemetns, transforming how clients explore luxury fashion and beauty across our ecosystem. From homepage storytelling to curated category navigation and intelligent search, you will craft experiences that reflect the sophistication, emotion, and exclusivity of the world's most coveted brands.
You'll use data and customer insights to shape content and merchandising strategies that balance performance with brand integrity-driving engagement, conversion, and long-term client loyalty. Your work will ensure every touchpoint feels elevated, intentional, and distinctly “luxury.”
You will also act as a bridge between marketing, product, and technology teams, leading experimentation in partnership with central innovation groups. You'll explore how AI and personalization can deepen brand storytelling, enhance discovery, and make luxury feel both intimate and inspiring at scale.
This role demands a leader who is as analytical as they are imaginative - someone who can move seamlessly between strategy and execution, influence cross-functionally, and uphold the nuances that define the luxury client experience.
Ultimately, this leader will play a pivotal role in shaping the digital future of luxury retail at Amazon, crafting experiences that are not just shopped, but felt.
Key job responsibilities
Own the end-to-end onsite experience for Luxury Stores, overseeing homepage storytelling, navigation architecture, and curated merchandising campaigns that elevate brand expression and inspire product discovery across diverse luxury segments.
Develop and execute a sophisticated search and discovery strategy, ensuring clients can intuitively explore brands, collections, and editorial narratives across all digital touchpoints-using data, insights, and testing to continually refine relevance, engagement, and conversion.
Lead innovation and experimentation across AI-driven and algorithmic placements, partnering closely with product and technology teams to pilot and scale personalization models that reflect the nuance and exclusivity of luxury retail experiences.
Translate data into brand-aligned action-design and interpret performance dashboards, uncover behavioral trends, define success metrics, and use insights to inform both creative direction and optimization decisions across the luxury ecosystem.
Collaborate cross-functionally with brand, creative, category, analytics, and tech teams to bring elevated concepts from idea to implementation, ensuring that each execution delivers measurable results while maintaining the integrity of luxury storytelling.
Champion innovation in luxury retail, staying ahead of digital, AI, and clienteling trends-identifying opportunities to redefine what modern luxury shopping feels like online through personalization, immersive content, and service-led experiences.
Balance strategic vision with operational precision, managing competing priorities while ensuring consistency, quality, and excellence across all customer touchpoints and performance goals.
Influence senior stakeholders across Marketing, Product, and Technology, communicating clear, insight-driven narratives that connect client expectations, brand values, and business impact.
Serve as a thought leader for Amazon Luxury Stores, helping shape the future of digital luxury commerce-building experiences that seamlessly blend technology, emotion, and craftsmanship.
BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience leading go-to-market for consumer software or hardware product launches
PREFERRED QUALIFICATIONS- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience with customer segmentation, profiling, and targeting
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Principal Product Manager, Hardware
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative hardware products. This role is responsible for defining product vision, guiding cross-functional teams, and ensuring successful development, launch, and scaling of complex hardware solutions. The ideal candidate combines strong technical fluency with customer empathy and has a proven track record of delivering hardware products that integrate seamlessly into broader ecosystems.
What You'll Do:
Location: This role is based out of our Seattle, WA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.
Gather insights from customers, partners, and industry trends to inform product decisions and drive differentiation.
Partner with engineering, design, manufacturing, supply chain, and operations to deliver robust, scalable hardware solutions.
Ensure products meet high standards of performance, reliability, and usability, including firmware, connectivity, and ecosystem integration.
Validate product concepts, refine requirements, and ensure solutions align with user needs and business objectives.
Collaborate with suppliers, integrators, and third parties to deliver end-to-end product solutions.
Establish KPIs around adoption, product quality, cost, and customer satisfaction, and use data to guide prioritization.
Collaborate with sales, marketing, and customer success teams to launch products, build adoption strategies, and ensure long-term success.
What You Bring
10+ years of product management experience, with a focus on complex hardware or hardware/software products.
Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience).
Proven success in building, launching, and scaling hardware solutions in enterprise or consumer markets.
Comfortable engaging with engineers on architecture, manufacturing trade-offs, and system-level decisions.
From concept development to manufacturing, logistics, and field support.
Exceptional empathy and ability to translate customer pain points into product strategy.
Skilled at aligning stakeholders across levels, from executives to technical teams.
Demonstrated ability to drive adoption strategies and product growth.
Willingness to travel (up to ~20%) for customer engagement, vendor visits, and cross-functional collaboration
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
T
he Pay:
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyPrincipal Product Manager, Software
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative software products. This role is responsible for defining product vision, driving roadmap execution, and ensuring the successful launch and scaling of high-impact software solutions. The ideal candidate has a strong technical foundation, deep customer empathy, and a proven track record of delivering software platforms or applications that delight users and drive business growth.
What You'll Do:
Location: This role is based out of our Seattle, WA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.
Gather insights from customers, partners, and industry trends to shape product decisions and ensure market fit.
Partner with engineering, design, QA, data science, and operations to deliver scalable, reliable, and modern software solutions.
Ensure solutions deliver seamless user experiences, strong performance, security, and compliance across platforms.
Validate product concepts, refine requirements, and ensure solutions address real-world workflows and business goals.
Establish KPIs around adoption, retention, reliability, and customer satisfaction, and use data to guide prioritization.
Collaborate with sales, marketing, and customer success teams to launch products, onboard users, and drive long-term adoption.
Ensure your product integrates effectively with broader platforms, APIs, and third-party applications to deliver end-to-end value.
What You Bring
10+ years of product management experience, with a focus on software, SaaS, or platform products.
Bachelor's degree in computer science, engineering, or related field (or equivalent practical experience).
Proven success in building, launching, and scaling complex software products across enterprise or consumer markets.
Comfortable discussing system architecture, APIs, and technical trade-offs with engineering teams.
Skilled at working with iterative development, product discovery, and data-driven prioritization.
Exceptional empathy and ability to translate user insights into product strategy.
Skilled at aligning stakeholders across levels, from executives to technical teams.
Demonstrated ability to drive adoption strategies, pricing, and product growth in competitive markets.
Willingness to travel (up to ~20%) for customer engagement, user research, and cross-functional collaboration.
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
T
he Pay:
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyPrincipal Product Manager, Search
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Our mission is to protect life.
We're out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing public safety agencies with state-of-the-art devices, software, and services they need to successfully serve and protect their communities. In the next few years, we're going to accelerate evidence collection, organization, and review, so officers can spend less time sorting through media and more time building relationships and keeping their communities safe.
It's a big mission, but it's one we'll pursue relentlessly every single day.
Your Impact
This position is a Principle Product Manager within Core DEMS, the team responsible for the backbone of our evidence ecosystem-including ingestion, search, organization, metadata and access control, reporting, and mobile applications.
This role will lead the design and evolution of DEMS Search, the core retrieval platform that powers how customers locate and access digital evidence across cases, sources, and modalities. The PM will define the strategy and execution for the next-generation search experience and the underlying systems that make evidence findable, performant, and reliable at scale. You will partner with engineering teams to build and optimize indexing pipelines, query parsing, ranking logic, and retrieval performance-delivering a fast, precise, and intuitive search experience that scales with DEMS growth. You will also drive the development of multi-modal search capabilities (text, image, video, audio), ensuring all evidence types can be indexed, retrieved, and ranked through a unified framework.
Reports to: Vice President, Product Management, Core DEMS
Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Direct Reports: None
Role Responsibilities
Define and evolve the Search Platform vision for DEMS - how evidence is indexed, queried, ranked, and retrieved across video, audio, image, and metadata sources.
Build and maintain a multi-year roadmap for search platform capabilities by synthesizing feedback from customers, engineering, and internal product teams that depend on DEMS search APIs.
Partner closely with engineering to design scalable indexing pipelines, optimize query performance, and balance search precision, recall, and latency targets.
Collaborate with data and relevance teams to improve ranking logic, query understanding, and semantic retrieval while ensuring stability and backward compatibility across DEMS experiences.
Operate with high autonomy, proactively clarifying priorities, requirements, and trade-offs across teams that depend on search as shared infrastructure.
Define and track key performance metrics such as query latency, index freshness, retrieval accuracy, and system reliability, driving continuous improvement through instrumentation and experimentation.
Skills Required
10+ years relevant software Product Management experience ideally in Search or a Search-related function
Direct collaboration with engineers to balance scope, time to market, and functionality, constantly making trade-offs using qualitative, quantitative, and absent data
Excellent problem-solving skills, well-structured written and verbal communication
Proven track record of delivering successful products that achieve key business outcomes
Strong written and verbal communication to effectively align multiple audiences across different teams, timezones, and levels of the organization.
Strong knowledge of project management principles, seeing around corners
Ongoing assessment of program opportunities for improvements and skill improvement
Flexibility to travel domestically and internationally when necessary (10%)
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 237,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
#LI-Hybrid
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyPrincipal Product Manager, Law Enforcement & Enterprise Collaboration
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As Principal Product Manager - Law Enforcement & Enterprise Collaboration, you will define and execute the strategy for collaboration tools that securely connect enterprise customers and law enforcement in real time. You will focus on delivering high-confidence alerting, seamless incident data sharing, and coordinated workflows that drive operational impact for both enterprise security teams and public safety responders.
You will work with customers, industry partners, and internal teams to design solutions that remove silos, build trust, and make cross-agency coordination a default capability.
Work Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Senior Director, Product
Direct Reports: 0
What You'll Do
Own the product strategy and roadmap for law enforcement and enterprise collaboration within Axon's RTO portfolio.
Design and deliver secure, scalable collaboration experiences for real-time alerting, data sharing, and joint operational workflows.
Engage directly with enterprise security leaders, GSOC operators, and public safety agencies to understand communication challenges, interoperability gaps, and operational priorities.
Define detailed product requirements that ensure compliance with enterprise IT, law enforcement standards, and privacy/security regulations.
Partner with engineering, design, deployment, customer success, and sales engineering teams to build solutions that drive adoption and deliver measurable operational value.
Develop scalable onboarding, permissions, and access controls to ensure secure information exchange between enterprise and public safety stakeholders.
Track and analyze product performance metrics such as adoption rate, cross-agency engagement, incident resolution time, and customer satisfaction.
Serve as an advocate for public-private collaboration both inside Axon and externally at industry events and with key partners.
Identify and manage integration opportunities with Axon and third-party systems to extend the reach and impact of collaboration capabilities.
What Success Looks Like
Operational impact: Law enforcement and enterprise users can seamlessly connect, share information, and coordinate during incidents without friction.
Adoption at scale: Collaboration features are deployed across multiple industries and geographies, with high usage rates and measurable response improvements.
Trusted interoperability: Customers trust Axon to enable secure, compliant, and reliable connections between public and private security teams.
Market leadership: Axon becomes the go-to provider for real-time, cross-agency security collaboration.
What You Bring
10+ years of product management experience in B2B SaaS or enterprise software, ideally in public safety, physical security, or collaboration platforms.
Proven ability to define and deliver customer-facing products that require high security, compliance, and interoperability standards.
Experience building or integrating communication, alerting, or data-sharing systems used in mission-critical environments.
Strong technical fluency in real-time communications, IoT, or video/data streaming technologies.
Deep understanding of both enterprise security operations and law enforcement workflows.
Exceptional cross-functional collaboration skills, with the ability to align diverse stakeholders across technical and operational domains.
Confidence engaging with customers ranging from front-line operators to executive leadership.
Clear, concise communication skills and a track record of translating complex requirements into actionable product plans.
Benefits that Benefit You
Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all parents
Comprehensive Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & Mental Wellness support
Learning & Development budget
And yes, we have snacks in our offices
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at ****************************** or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyPrincipal Product Manager, Fusus Devices and Event Pipelines
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As Principal Product Manager for Devices & Event Pipelines, you'll own the platform that connects the real world to the digital map-across cameras, vehicles, people, sensors, and third-party systems.
You'll lead the ingestion, modeling, and delivery of core telemetry: where things are, what they're doing, and how they move. This data powers presence, live tracking, alerts, and automations across law enforcement, enterprise security, and public safety agencies worldwide.
When every second counts, your pipelines ensure that the right data gets to the right place at the right time.
Work Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Senior Director, Product
Direct Reports: 0
What You'll Do
Define the strategy and roadmap for device data, event ingestion, and telemetry pipelines across the Fusus platform
Own core infrastructure and APIs for asset inventory, configuration, state, grouping, and health monitoring
Deliver ingestion APIs, event formats, and service contracts that make it easy to send, process, and build on real-time signals
Work with experience teams to power live maps, presence layers, alert triggers, and incident timelines
Collaborate with hardware partners, field teams, and integration vendors to onboard diverse devices
Define and enforce quality and performance standards for life-critical use cases
What Success Looks Like
First and third-party devices integrate cleanly and reliably at scale across industries, vendors, and deployment models
Core asset data such as locations, state, movement, and activity is accurate, timely, and trusted across the platform
Time-sensitive alerts and live tracking appear instantly, with signal-to-visual delays kept to a minimum
Devices and signals scale smoothly across new markets, verticals, and customers with minimal configuration
What You Bring
10+ years of product management, including ownership of real-time data pipelines, platforms, or device integrations
Customer-first mindset with a history of working backward from operational needs in public safety or enterprise
Experience modeling and tracking real-world assets like cameras, vehicles, and sensors in live systems
Proven ability to design scalable ingestion APIs, telemetry flows, and service contracts in distributed environments
Clear communicator who aligns infrastructure, UX, and partner teams around priorities and outcomes
Benefits That Benefit You
Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all parents
Comprehensive Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & Mental Wellness support
Learning & Development budget
And yes, we have snacks in our offices
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyPrincipal Product Manager, Command and Control
Seattle, WA jobs
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Real-Time Operations (RTO) is a key business line and strategic priority for Axon, centered on transforming public safety through solutions like Axon Fusus. Our vision is bold: to be the trusted real-time platform that connects communities, public safety agencies, and businesses, enabling faster, smarter, and safer responses to critical events, advancing Axon's mission to Protect Life.
Better information leads to better decisions, and the Real-Time Crime Center (RTCC) experience you deliver will empower operators, analysts, and field personnel in the moments that matter most, when every second counts. Your work will directly contribute to Axon's moonshot goal: to cut gun-related deaths between police and the public by 50% in 10 years.
You will be at the center of our real-time experience, orchestrating how information from hundreds of sources - live cameras, drones, vehicles, sensors, alarms, GPS devices, and more - is surfaced, visualized, and acted upon inside the RTCC. This includes both Axon devices (Axon Body, Axon Fleet, Axon Air, TASER, and future innovations) and third-party sources. You will own the command-and-control experience, from every “dot” on the map to the video and data streams they represent, ensuring that operators can seamlessly monitor, coordinate, and respond.
You'll partner closely with product design and engineering to work backwards from the mission outcomes we aim to deliver, clear situational awareness, coordinated action, and confident decision-making, and translate them into a user experience that is intuitive, reliable, and scalable. You'll challenge existing paradigms, simplify complex workflows, and ensure our RTCC capabilities continuously evolve to meet the demands of real-world operations.
Success in this role requires a deep understanding of our users, real-time operators, dispatchers, analysts, and their support teams, and the environments in which they work. You will balance visionary thinking with disciplined execution, making strategic trade-offs and prioritizing the roadmap to deliver measurable improvements in operational effectiveness. Most importantly, you will have a proven track record of taking products from concept to widespread adoption, delivering capabilities that don't just get deployed, but become indispensable to those who use them every day.
Work Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Senior Director of Product, Real-Time Operations
Direct Reports: 0
What You'll Do
Own the end-to-end product experience for the Real-Time Crime Center (RTCC) within the Fusus platform, ensuring it delivers intuitive, reliable, and actionable command-and-control capabilities for diverse customer needs.
Define and drive the product vision and roadmap for the RTCC experience, aligning it with Axon's broader public safety strategy, business goals, and customer mission outcomes.
Engage directly with customers, field teams, and public safety stakeholders to understand operational contexts, mission-critical workflows, and situational awareness challenges.
Manage the full lifecycle of RTCC features, from early discovery and requirements definition, through design and development, to deployment and continuous improvement.
Collaborate cross-functionally with engineering, product design, data science, customer success, and sales to deliver an experience that enables rapid decision-making, seamless coordination, and efficient incident response.
Create scalable onboarding and training approaches that empower customers to adopt and fully utilize RTCC capabilities in their day-to-day operations.
Monitor platform usage, customer feedback, and operational performance to identify experience gaps and opportunities for innovation.
Champion a culture of continuous improvement and customer obsession, ensuring the RTCC experience remains the gold standard for real-time operational command and control.
How you operate
Product sense: proven ability to create solutions that match user needs. A mindset of wanting to dig into, find root causes, arm themselves with data, and understand key patterns and insights from multiple role points of view.
Business sense: proven ability to engage in the sales process, define the right metrics and goals for their product, and deliver ongoing improvements to a business metric over a sustained period of time.
Customer focus: proven ability to understand customer and buyer needs and work backward from customer outcomes to define the right solutions.
Research: proven ability to conduct end-to-end research on a new product and build strategy in partnership with cross-functional teams.
Execution: proven ability to focus on the most impactful features, analyze data, develop an execution strategy, and orchestrate teams to deliver on time.
What You Bring
10+ years of product management experience in B2B SaaS, ideally with strong exposure to public safety, critical operations, or other high-stakes, real-time customer environments.
Proven ownership of end-to-end, customer-facing experiences, especially those involving complex, multi-step workflows and high information density.
Experience designing and delivering UX-rich applications with significant operational complexity, whether in enterprise workflow systems or sophisticated consumer experiences.
Strong communication skills, with a track record of presenting and influencing at senior levels, internally (up to C-suite) and externally with customers or strategic partners.
Hands-on backlog management expertise, including authoring clear requirements, grooming with cross-functional teams, planning sprints, and maintaining roadmap discipline.
Process improvement mindset, able to identify execution bottlenecks, diagnose root causes, and implement proven strategies to improve product delivery velocity and quality.
Comfort operating in ambiguity, prioritizing ruthlessly, and making principled trade-offs that balance customer needs, technical feasibility, and business impact.
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ******************************
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email **********************. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Auto-ApplyTechnical Product Manager (Data Platform)
Seattle, WA jobs
Company:
The Boeing Company
Boeing Global Services Training Solutions is seeking a Technical Product Manager (Data Platform) in Seattle, WA. This is an onsite position.
In this position, you will be responsible for leading our data platform, driving development and adoption of capabilities including ingestion/integration, data cataloging, MDM, governance, and security. The role requires strong technical fluency, cross-functional program leadership, and a metric driven approach to deliver scalable, secure, and user-friendly platform services that improve data quality and accelerate business outcomes
Position Responsibilities:
Set the vision and roadmap for data platform and products, aligning with business and digital strategies, and managing their full lifecycle from inception to value realization.
Define and drive the delivery of data governance features to ensure data discoverability, quality, and regulatory compliance.
Partner with cross-functional teams and data stewards to translate business needs into scalable, secure technical requirements for the data platform
Work closely with engineers, data scientists, ML engineers, UX, security/compliance and operations to deliver high-quality releases on an Agile cadence (APIs, streaming/ETL patterns, data models, lineage, SLAs).
Drive adoption and evangelism: create enablement materials, onboarding flows, developer/self-service experiences, and GTM plans to increase platform consumption and ROI.
Define measurable success metrics and product requirements; translate business outcomes into epics, features, and user stories.
Manage stakeholder expectations and roadmap trade-offs; provide regular executive updates and status reporting.
Establish and monitor KPIs for adoption, data quality, uptime, performance, and business impact; iterate priorities based on metrics and stakeholder feedback.
Mentor product team members and collaborate with program management on release planning and delivery cadence.
Basic Qualifications (Required Skills/Experience):
Bachelor's degree or higher in computer science, Engineering, Data Science, Business, or related field.
8+ years of professional experience in product management, technical product management, or platform leadership.
5+ years focused on data platforms or data products (ingestion/integration, metadata/catalog, MDM, governance, or data security).
3+ years of experience with cloud platforms and services (Azure/AWS/GCP)
Proven track record in incorporating data governance, security, and compliance frameworks
Strong technical literacy with data engineering concepts (ETL/ELT), metadata/cataloging, data warehouses/lakes, and APIs.
Preferred Qualifications (Desired Skills/Experience):
Direct experience with MDM implementations, enterprise data catalog tools (e.g., Collibra, Alation), or lineage solutions.
Experience scaling platform services and driving adoption across multiple business units (e.g., demonstrated % increase in adoption or reduction in time-to-integrate).
Familiarity with data contracts, automated governance/policy enforcement, and machine-readable policy tools.
Experience with machine learning lifecycle and MLOps
Experience in regulated industries (aerospace, finance, healthcare) with strong emphasis on security and compliance frameworks.
Certifications or formal training in product management, data governance, or cloud platforms.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: 124,950 - 169,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyProduct Strategy and Analytics Principal, Google Cloud
Seattle, WA jobs
_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Kirkland, WA, USA; +2 more; +1 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Kirkland, WA, USA; Seattle, WA, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 11 years of experience in management consulting, product management and strategy, or analytics in a technology company.
+ Experience working with and analyzing data, and managing multiple cross-functional programs or projects.
**Preferred qualifications:**
+ MBA, or an advanced degree in a Management, Technical or Engineering field.
+ 6 years of experience in finance/investment banking, business analytics, strategy and operations, management consulting, or product management.
+ Experience with product/technology working for, or with, enterprise tech companies or cloud service providers.
+ Knowledge of SQL, with advanced financial modeling and problem-solving skills.
+ Ability to build and deliver presentations and build partnerships with executive leaders and their teams across Google.
+ Excellent business judgment, strategic thinking and written and verbal communication skills, as you will interact with various people, job functions, and levels, and attention to detail.
**About the job**
Product and Business Strategy Leaders bring together teams across Google's functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.
In this role, you will have the responsibility for the Product Areas (PA's) data analytics charter, from setting the goals, developing the data-architecture and deriving insights from the data and presenting those to executive leadership to inform decision making. You will take a data-driven approach to identifying product trends and business performance and will partner with them on building business plans, product strategies, new product or market entry business cases, etc. You will be the thought leader on embedding AI agents to surface insights on the business.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $171,000-$254,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Lead data-driven projects and analysis that help executive leadership make decisions on AI growth/ investments, product strategy, pricing, capacity, etc.
+ Analyze business performance and develop insights on not only historical trends but also where the business is going in the future.
+ Develop customer segmentation, workload attribution and predictive models for AI customer targeting, growth and attach rates.
+ Provide insightful and data-driven recommendations to leadership, based on strategic insights, analysis, experience, technical acumen, and good judgment.
+ Lead the data automation charter to make metrics, and KPIs easily accessible at scale to the Storage Program Management team, and lead quarterly data enablement with them.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Principal Product Manager - Consumer and Commercial Banking
Bellevue, WA jobs
Life at UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission
As a principal product manager for Agentic Vertical Solutions, you'll define and drive the strategic vision for automation solutions that revolutionize consumer and commercial banking and other adjacent use cases. Your expertise will guide product development from concept through launch, ensuring alignment with market needs and customer expectations. You'll play a crucial role in positioning UiPath as the industry leader in intelligent agents for vertical solutions such as loan origination and servicing.
What You'll Do at UiPath
Lead strategic planning and roadmap development for agentic solutions, clearly communicating the vision and strategy both internally and externally.
Collaborate cross-functionally with engineering, design, sales, marketing, and customer success teams to ensure product alignment and market readiness.
Engage closely with customers and industry stakeholders to deeply understand their challenges, translating insights into impactful automation solutions.
Conduct comprehensive market analysis, identify competitive trends, and proactively anticipate shifts in the landscape.
Own the end-to-end product lifecycle from ideation, prioritization, development, launch, and ongoing product improvement, establishing clear KPIs for success.
Advocate for innovation, driving the adoption of cutting-edge AI technologies to differentiate UiPath's solutions in the market.
Collaborate with internal platform teams and external-facing developer teams to ensure seamless integration of AI infrastructure with UiPath's automation products and developer workflows.
Stay up-to-date with the latest AI/ML tools and frameworks, guiding the adoption of technologies that improve scalability, performance, and developer experience.
What You'll Bring to the Team
6+ years in product management, with significant experience in consumer or commercial lending, insurance, and/or financial services software and automation.
Deep domain expertise in lending and adjacent banking processes, including loan origination, underwriting, credit risk, regulatory compliance, customer onboarding, and servicing optimization.
Proven track record of successfully launching and managing complex enterprise-grade software products, particularly those involving AI/ML capabilities for enterprise customers.
Technical fluency in AI, machine learning, and robotic process automation (RPA) technologies, with the ability to make informed decisions on technology and architecture.
Exceptional strategic thinking, analytical capabilities, and problem-solving skills.
Strong executive presence with excellent communication skills, capable of influencing stakeholders at all levels and driving technical teams across engineering, data science, and business units.
Demonstrated experience in balancing complex infrastructure needs with clear business impact, ensuring that technical investments translate into customer value.
Solid understanding of model evaluation techniques, A/B testing, monitoring, and building trust in AI systems (e.g., explainability, security, compliance for ML models).
Passion for AI-driven automation and a vision for how cutting-edge AI technology can transform workflows through the UiPath platform.
Bachelor's degree in Business, Finance, Technology, or related fields; advanced degree preferred.
#LI-MH1
Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Auto-ApplyPrincipal Product Manager - Consumer and Commercial Banking
Bellevue, WA jobs
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission
As a principal product manager for Agentic Vertical Solutions, you'll define and drive the strategic vision for automation solutions that revolutionize consumer and commercial banking and other adjacent use cases. Your expertise will guide product development from concept through launch, ensuring alignment with market needs and customer expectations. You'll play a crucial role in positioning UiPath as the industry leader in intelligent agents for vertical solutions such as loan origination and servicing.
What You'll Do at UiPath
* Lead strategic planning and roadmap development for agentic solutions, clearly communicating the vision and strategy both internally and externally.
* Collaborate cross-functionally with engineering, design, sales, marketing, and customer success teams to ensure product alignment and market readiness.
* Engage closely with customers and industry stakeholders to deeply understand their challenges, translating insights into impactful automation solutions.
* Conduct comprehensive market analysis, identify competitive trends, and proactively anticipate shifts in the landscape.
* Own the end-to-end product lifecycle from ideation, prioritization, development, launch, and ongoing product improvement, establishing clear KPIs for success.
* Advocate for innovation, driving the adoption of cutting-edge AI technologies to differentiate UiPath's solutions in the market.
* Collaborate with internal platform teams and external-facing developer teams to ensure seamless integration of AI infrastructure with UiPath's automation products and developer workflows.
* Stay up-to-date with the latest AI/ML tools and frameworks, guiding the adoption of technologies that improve scalability, performance, and developer experience.
What You'll Bring to the Team
* 6+ years in product management, with significant experience in consumer or commercial lending, insurance, and/or financial services software and automation.
* Deep domain expertise in lending and adjacent banking processes, including loan origination, underwriting, credit risk, regulatory compliance, customer onboarding, and servicing optimization.
* Proven track record of successfully launching and managing complex enterprise-grade software products, particularly those involving AI/ML capabilities for enterprise customers.
* Technical fluency in AI, machine learning, and robotic process automation (RPA) technologies, with the ability to make informed decisions on technology and architecture.
* Exceptional strategic thinking, analytical capabilities, and problem-solving skills.
* Strong executive presence with excellent communication skills, capable of influencing stakeholders at all levels and driving technical teams across engineering, data science, and business units.
* Demonstrated experience in balancing complex infrastructure needs with clear business impact, ensuring that technical investments translate into customer value.
* Solid understanding of model evaluation techniques, A/B testing, monitoring, and building trust in AI systems (e.g., explainability, security, compliance for ML models).
* Passion for AI-driven automation and a vision for how cutting-edge AI technology can transform workflows through the UiPath platform.
* Bachelor's degree in Business, Finance, Technology, or related fields; advanced degree preferred.
#LI-MH1
Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Ads Product & Engineering, Strategy & Operations Lead
Bellevue, WA jobs
Snap Inc (**************************** is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat (************************** , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio (******************************** , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles (**************************** .
Snap Engineering (********************** teams build fun and technically sophisticated products that reach hundreds of millions of Snapchatters around the world, every day. We're deeply committed to the well-being of everyone in our global community, which is why our values (**************************** are at the root of everything we do. We move fast, with precision, and always execute with privacy at the forefront.
We're looking for an Ads Product & Engineering Strategy & Operations Lead to join the Ads Platform team.
What you'll do:
+ Partner with Ads Platform Product & Engineering leadership to define and evolve strategy, ensuring alignment with Snap's overall Ads business objectives
+ Translate long-term product and platform vision into clear, measurable goals, success metrics, and prioritized roadmaps
+ Lead cross-functional strategy and planning processes to align teams on priorities, dependencies, and execution timelines
+ Drive end-to-end delivery of high-impact technical and cross-functional initiatives, removing blockers and ensuring measurable outcomes
+ Develop and maintain tools, dashboards, and frameworks that provide visibility into program health and impact
+ Build and execute communication strategies that keep internal and cross-functional stakeholders aligned on progress, outcomes, and priorities
+ Design and run operating rhythms such as roadmap reviews, QBRs, and org all-hands to drive clarity, focus, and accountability
+ Partner with enabling functions to optimize resource allocation, improve decision-making, and strengthen operational excellence across the organization
+ Serve as a trusted advisor and connective tissue across Ads Platform, bridging strategy and execution to ensure alignment and clarity across product, engineering, and business stakeholders
Knowledge, Skills & Abilities:
+ Proficiency with data visualization tools (e.g. Grafana, Looker, Tableau) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)
+ Strong technical fluency-enough to deeply engage with engineering, product and business orgs and translate complex concepts into strategic clarity.
+ Data-driven decision-making instincts paired with polished executive communication-clear, persuasive, and concise across written and presentation mediums and ability to influence without authority
+ Collaborative, diplomatic, and resilient: thrives in high-velocity environments that demand quick alignment across diverse stakeholders
Minimum Qualifications:
+ Bachelor's in a technical field such as computer science, mathematics, statistics or equivalent years of experience
+ 11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry in a data-driven environment.
+ 6+ years of experience in Technical Program Management.
Preferred Qualifications:
+ Ads domain expertise
+ A proven track record of leading large-scale, ambiguous programs across distributed teams in fast-paced, cross-functional environments, especially in the areas of improving platform reliability, operational stability and performance of production systems
+ Experience working directly with engineers and contributing to product and technical design, architectural trade-offs, and roadmap planning
+ Proven impact launching operational discipline at the scale of engineering organizations, emphasizing process, cost optimization, and cross-functional alignment
+ Technical foundation (e.g. Machine Learning, Computer Science, Engineering, technical MBA) or prior hands-on experience in engineering/product management or a similar discipline.
+ Experience scaling operations in early/rapid-growth, matrixed, or cross-functional environments.
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information (**************************************************************************************************** .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
Our Benefits (********************************* : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) (************************************* :
The base salary range for this position is $209,000-$313,000 annually.
Zone B (************************************* :
The base salary range for this position is $199,000-$297,000 annually.
Zone C (************************************* :
The base salary range for this position is $178,000-$266,000 annually.
This position is eligible for equity in the form of RSUs.
**A Decade of Snap (***************************************************************************** **:** Learn about our origin story, values, mission, culture of innovation, and more.
**CitizenSnap (**************************** **:** In our third annual CitizenSnap Report, we demonstrate progress towards our environmental, social, and governance (ESG) goals, and we lay out our plans looking forward.
**The DEI Innovation Summit (**************************************************** **:** Watch highlights from the 2nd annual DEI Innovation Summit, which brings together thought leaders and DEI experts for a day of courageous conversations to enable bold action.
**Snap News (***************************** **:** Stay up to date on the latest and greatest product and innovation news at Snap
Applicant and Candidate Privacy Policy (******************************************************************************************
Ads Product & Engineering, Strategy & Operations Lead
Bellevue, WA jobs
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
Snap Engineering teams build fun and technically sophisticated products that reach hundreds of millions of Snapchatters around the world, every day. We're deeply committed to the well-being of everyone in our global community, which is why our values are at the root of everything we do. We move fast, with precision, and always execute with privacy at the forefront.
We're looking for an Ads Product & Engineering Strategy & Operations Lead to join the Ads Platform team.
What you'll do:
* Partner with Ads Platform Product & Engineering leadership to define and evolve strategy, ensuring alignment with Snap's overall Ads business objectives
* Translate long-term product and platform vision into clear, measurable goals, success metrics, and prioritized roadmaps
* Lead cross-functional strategy and planning processes to align teams on priorities, dependencies, and execution timelines
* Drive end-to-end delivery of high-impact technical and cross-functional initiatives, removing blockers and ensuring measurable outcomes
* Develop and maintain tools, dashboards, and frameworks that provide visibility into program health and impact
* Build and execute communication strategies that keep internal and cross-functional stakeholders aligned on progress, outcomes, and priorities
* Design and run operating rhythms such as roadmap reviews, QBRs, and org all-hands to drive clarity, focus, and accountability
* Partner with enabling functions to optimize resource allocation, improve decision-making, and strengthen operational excellence across the organization
* Serve as a trusted advisor and connective tissue across Ads Platform, bridging strategy and execution to ensure alignment and clarity across product, engineering, and business stakeholders
Knowledge, Skills & Abilities:
* Proficiency with data visualization tools (e.g. Grafana, Looker, Tableau) building dashboards, source control (e.g. GitHub), ticket management (e.g. JIRA)
* Strong technical fluency-enough to deeply engage with engineering, product and business orgs and translate complex concepts into strategic clarity.
* Data-driven decision-making instincts paired with polished executive communication-clear, persuasive, and concise across written and presentation mediums and ability to influence without authority
* Collaborative, diplomatic, and resilient: thrives in high-velocity environments that demand quick alignment across diverse stakeholders
Minimum Qualifications:
* Bachelor's in a technical field such as computer science, mathematics, statistics or equivalent years of experience
* 11+ years of experience spanning Engineering / Data Science / Technical Program Management leading cross-functional efforts in the software or tech industry in a data-driven environment.
* 6+ years of experience in Technical Program Management.
Preferred Qualifications:
* Ads domain expertise
* A proven track record of leading large-scale, ambiguous programs across distributed teams in fast-paced, cross-functional environments, especially in the areas of improving platform reliability, operational stability and performance of production systems
* Experience working directly with engineers and contributing to product and technical design, architectural trade-offs, and roadmap planning
* Proven impact launching operational discipline at the scale of engineering organizations, emphasizing process, cost optimization, and cross-functional alignment
* Technical foundation (e.g. Machine Learning, Computer Science, Engineering, technical MBA) or prior hands-on experience in engineering/product management or a similar discipline.
* Experience scaling operations in early/rapid-growth, matrixed, or cross-functional environments.
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).
Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC):
The base salary range for this position is $209,000-$313,000 annually.
Zone B:
The base salary range for this position is $199,000-$297,000 annually.
Zone C:
The base salary range for this position is $178,000-$266,000 annually.
This position is eligible for equity in the form of RSUs.
Auto-ApplyPrincipal Product Manager - Customer Success & Support
Seattle, WA jobs
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Why this role matters
At F5, our mission is to power and protect every app-anywhere. As we scale SaaS and recurring revenue, our Customer Support and Experience platforms are mission-critical. We're modernizing how customers get help: from AI-powered self-service and optimized case routing to agent experience and enterprise-grade compliance. The Principal PM will own strategy, roadmap, and outcomes across platforms (Salesforce + Azure + best-of-breed partners), and will combine deep domain expertise, PLG thinking, and practical AI know-how to deliver measurable business impact.
Position summary
You will lead product strategy and execution for global support systems and customer-facing experiences (my F5 portal, case management, knowledge, omni-channel, entitlement & SLA handling). You're an expert in customer support workflows, a proven operator who can drive PLG-style adoption and product-led outcomes, and an AI-fluent builder who designs safe, useful AI into support journeys. You'll partner across Customer Support, Operations, Digital Engineering, Security, Product, and external vendors to deliver secure, scalable, data-driven solutions that improve customer experience, agent productivity, and operational efficiency.
Key responsibilities
* Set the long-term product strategy and roadmap for customer support systems (my F5, Service Cloud, Experience Cloud, integrations), aligning to corporate OKRs and business partner priorities.
* Lead PLG efforts across the Customer Success / Support pillar: design in-product triggers, guided onboarding, self-service funnels, activation metrics, and growth experiments that increase adoption and reduce costly assisted support.
* Own requirements and delivery for enterprise case management: entitlement & contract validation, SLA tracking, routing & escalation, queues, agent tooling, and omni-channel (chat, voice, email, social).
* Design and operationalize AI capabilities safely and effectively: RAG/knowledge retrieval, LLM-assisted agent recommendations, smart summarization, intent classification, conversational assistants, and automated knowledge generation - including guardrails for hallucination, data privacy, and explainability.
* Drive knowledge management strategy: article lifecycle, governance, content quality, Coveo-powered search optimization, content analytics, and automated knowledge creation/maintenance flows.
* Partner with cross-functional stakeholders and vendors (Certinia, Pendo, Gainsight, Qualtrics, Coveo, etc.) to deliver integrated, data-driven workflows and single-source-of-truth customer context.
* Ensure compliance and security posture (FedRAMP/GovCloud readiness where required), MFA, audit trails, and collaboration with InfoSec and Compliance on platform governance.
* Translate complex business needs into clear epics, user stories, acceptance criteria, and prioritization for Agile engineering teams; be comfortable rolling up your sleeves to prototype or validate solutions.
* Define, instrument, and own KPIs and dashboards (self-service deflection, CSAT, NPS, SLA compliance, MTTR, cost-per-ticket, feature adoption, time-to-first-response), and use analytics to iterate roadmap and experiments.
* Evangelize product vision, influence executives and partners, and mentor more junior PMs where applicable.
What success looks like
* Measurable increase in self-service adoption and case deflection (e.g., +X% deflection, reduced assisted volume).
* Reduced average time-to-resolution and improved SLA compliance for priority customers.
* Launched safe, effective AI assistants that demonstrably improve agent productivity and customer satisfaction without introducing privacy or hallucination risk.
* High stakeholder satisfaction: support, sales, compliance, and engineering leaders see tangible improvements in workflow efficiency and platform stability.
* Roadmap execution with demonstrable business outcomes that map to corporate OKRs.
Required qualifications
* 10+ years of progressive Product Management experience; at least 5 years owning enterprise-scale customer support or service experience platforms (Salesforce Service Cloud, Experience Cloud) in global or SaaS environments.
* Hands-on experience designing and shipping case management, knowledge, and omni-channel support systems at scale.
* Demonstrated product-led growth experience: designing experiments, funnels, in-product nudges, and activation flows that drive adoption and retention.
* Practical experience with AI in production: LLMs, retrieval-augmented generation, knowledge automation, conversational UI - and an understanding of failure modes and mitigation strategies (hallucination, data leakage, bias).
* Strong track record working with and integrating third-party tools (Certinia, Pendo, Gainsight, Qualtrics, Coveo or equivalents).
* Deep understanding of security & compliance requirements for enterprise/government customers (FedRAMP, GovCloud familiarity preferred).
* Proven ability to influence and maintain strong relationships with business partners across support, product, operations, sales, and security.
* Excellent communication skills - able to translate complex technical concepts for execs and to write crisp product requirements for engineers.
* Bachelor's degree in Business, Computer Science, Information Systems or related field. Advanced degree (MBA, MS) preferred.
Differentiators
* Prior experience running Salesforce transformations or migrating support platforms at enterprise scale.
* Experience operating in regulated environments supporting government/commercial customers.
* Certifications: Salesforce (Administrator/Service Cloud), Product Management, or relevant AI coursework.
* Experience with Azure cloud services, APIs, and platform integration patterns.
* Experience building observability and safety tooling for ML/AI systems.
Skills & behaviors we value
* Strategic thinker who pairs vision with rigorous execution.
* Customer-obsessed with an operator's mindset - cares about outcomes and is comfortable iterating quickly.
* Collaborative leader who builds trust with business partners and technical teams.
* Data-driven decision maker: you use metrics to prioritize, justify tradeoffs, and measure impact.
* Pragmatic AI champion: you understand opportunities and limits and can operationalize AI responsibly.
#LI-TL2
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $161,600.00 - $242,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: ******************************************** F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyPrincipal Product Manager - Agentic // Experience Agents
Seattle, WA jobs
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Principal Product Manager - Experience Agents
Role Summary
We're excited to announce that we are hiring a product leader to spearhead the development of Qualtrics Experience Agents-innovative AI-powered agents designed to help organizations gain deeper insights and enhance customer and employee experiences in real-time. This position represents a unique "0 to 1" opportunity within a scaled enterprise, allowing the successful candidate to leverage their creativity and vision in a startup-like environment while benefiting from the resources and support of a recognized market leader. The product leader will be responsible for defining the strategy, roadmap, and positioning of Experience Agents, ensuring they deliver exceptional value to our clients. This role is perfect for someone who thrives on building transformative solutions and is eager to make an impact in an organization that values innovation. Join us in reshaping the future of experience management and driving meaningful change across industries!
How You'll Find Success
Define and deliver the first generation of Experience Agents that take action on experience data - closing feedback loops, resolving friction, and driving personalized engagement across channels.
Own core agent capabilities across sensing, reasoning, and acting - from natural language understanding to decision orchestration and multi-channel response.
Collaborate deeply with XM product teams to embed agents into customer and employee workflows, ensuring they enhance rather than disrupt the experience.
Partner with AI/ML, design, and engineering to create intelligent agents that are trustworthy, context-aware, and outcome-driven.
Drive adoption across industries by developing templates and strategies that scale agent capabilities across key verticals like healthcare, retail, and B2B services.
How You'll Grow
Develop Expertise in AI Solutions: Gain in-depth knowledge of AI-powered agents and their application in enhancing customer and employee experiences.
Leadership Experience: Take a leading role in shaping product strategy and execution, allowing you to influence organizational direction and innovation.
Cross-Functional Collaboration: Collaborate with diverse teams across product management, design, engineering, and AI/ML, enhancing your teamwork and project management skills.
Industry Impact: Play a pivotal role in transforming experience management across various sectors, allowing you to build a reputation as a thought leader in the field.
Things You'll Do
Lead the development of omnichannel customer interaction analytics, with a focus on AI-driven insights.
Develop innovative tools with AI capabilities to enhance the platform's automation features.
Collaborate with engineering, design, and product teams to deliver cohesive and user-centric solutions.
Lead groundbreaking initiatives that challenge the status quo of customer engagement, positioning you at the forefront of industry advancements.
Prioritize customer signals and industry trends to improve product offerings.
What We're Looking For On Your Resume
Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
7+ years of experience in a product-related role, preferably in tech/software.
8-12 years of product management experience.
Experience building and scaling customer-facing analytics or AI-driven insights products.
Ability to analyze and interpret data.
Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.
What You Should Know About This Team
The team works closely with brands and Fortune 100 companies to enhance the experiences they provide their customers and employees.
This team will focus on ingesting, transforming, and storing data to make it usable for analyzing and surfacing insights from experience data to drive action.
We believe in continuous learning, problem-solving together, and fostering a culture where every team member is empowered to make a significant impact on our products and our customers.
Our Team's Favorite Perks and Benefits
Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have-attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
The satisfaction of empowering large networks through technology.
The opportunity to work with a diverse range of influential brands.
A role that encourages personal growth and initiative within a growing business area.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:
Family & Medical Leave Act
,
Equal Opportunity Employment
,
Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions
, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Washington State Annual Pay Transparency Range$164,500-$299,500 USD
Auto-ApplyPrincipal Product Manager - Agentic // Experience Agents
Seattle, WA jobs
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Principal Product Manager - Experience Agents**
**Role Summary**
We're excited to announce that we are hiring a product leader to spearhead the development of Qualtrics Experience Agents-innovative AI-powered agents designed to help organizations gain deeper insights and enhance customer and employee experiences in real-time. This position represents a unique "0 to 1" opportunity within a scaled enterprise, allowing the successful candidate to leverage their creativity and vision in a startup-like environment while benefiting from the resources and support of a recognized market leader. The product leader will be responsible for defining the strategy, roadmap, and positioning of Experience Agents, ensuring they deliver exceptional value to our clients. This role is perfect for someone who thrives on building transformative solutions and is eager to make an impact in an organization that values innovation. Join us in reshaping the future of experience management and driving meaningful change across industries!
**How You'll Find Success**
+ **Define and deliver the first generation of Experience Agents** that take action on experience data - closing feedback loops, resolving friction, and driving personalized engagement across channels.
+ **Own core agent capabilities** across sensing, reasoning, and acting - from natural language understanding to decision orchestration and multi-channel response.
+ **Collaborate deeply with XM product teams** to embed agents into customer and employee workflows, ensuring they enhance rather than disrupt the experience.
+ **Partner with AI/ML, design, and engineering** to create intelligent agents that are trustworthy, context-aware, and outcome-driven.
+ **Drive adoption across industries** by developing templates and strategies that scale agent capabilities across key verticals like healthcare, retail, and B2B services.
**How You'll Grow**
+ **Develop Expertise in AI Solutions** : Gain in-depth knowledge of AI-powered agents and their application in enhancing customer and employee experiences.
+ **Leadership Experience** : Take a leading role in shaping product strategy and execution, allowing you to influence organizational direction and innovation.
+ **Cross-Functional Collaboration** : Collaborate with diverse teams across product management, design, engineering, and AI/ML, enhancing your teamwork and project management skills.
+ **Industry Impact** : Play a pivotal role in transforming experience management across various sectors, allowing you to build a reputation as a thought leader in the field.
**Things You'll Do**
+ Lead the development of omnichannel customer interaction analytics, with a focus on AI-driven insights.
+ Develop innovative tools with AI capabilities to enhance the platform's automation features.
+ Collaborate with engineering, design, and product teams to deliver cohesive and user-centric solutions.
+ Lead groundbreaking initiatives that challenge the status quo of customer engagement, positioning you at the forefront of industry advancements.
+ Prioritize customer signals and industry trends to improve product offerings.
**What We're Looking For On Your Resume**
+ Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
+ 7+ years of experience in a product-related role, preferably in tech/software.
+ 8-12 years of product management experience.
+ Experience building and scaling customer-facing analytics or AI-driven insights products.
+ Ability to analyze and interpret data.
+ Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.
**What You Should Know About This Team**
+ The team works closely with brands and Fortune 100 companies to enhance the experiences they provide their customers and employees.
+ This team will focus on ingesting, transforming, and storing data to make it usable for analyzing and surfacing insights from experience data to drive action.
+ We believe in continuous learning, problem-solving together, and fostering a culture where every team member is empowered to make a significant impact on our products and our customers.
**Our Team's Favorite Perks and Benefits**
+ Experience Bonus: Qualtrics offers US employees an annual $1,800 "experience bonus" to provide an experience they might not otherwise have-attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
+ Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
+ The satisfaction of empowering large networks through technology.
+ The opportunity to work with a diverse range of influential brands.
+ A role that encourages personal growth and initiative within a growing business area.
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:_ Family & Medical Leave Act (********************************************** _,_ Equal Opportunity Employment (**************************** _,_ Employee Polygraph Protection Act (***************************************************************************
_Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits (**************************************************** .
Washington State Annual Pay Transparency Range
$164,500-$299,500 USD
Video Product Lead, YouTube Premium, Large Customer Sales
Seattle, WA jobs
_corporate_fare_ YouTube _place_ New York, NY, USA; Chicago, IL, USA; +5 more; +4 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ X This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New York, NY, USA; Chicago, IL, USA; Los Angeles, CA, USA; Seattle, WA, USA; Washington D.C., DC, USA; Detroit, MI, USA** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 7 years of experience in advertising sales, marketing, consulting, or media (e.g. search, social, mobile, display, and video media).
+ 7 years of experience creating and presenting customer-facing materials (e.g., pitches, narratives, or one-sheets) for sales teams.
+ 7 years of experience in Consumer and Market Insights, media measurement, and privacy landscape.
**Preferred qualifications:**
+ Understanding of the Creator economy and video landscape, including TV media dynamics, Upfronts, and CTV.
+ Understanding and passion for YouTube's premium media ecosystem and how brands leverage cultural moments.
+ Demonstrated success working with key internal and external stakeholders (Product, Marketing, Sales).
+ Proven track record in developing brand strategies and video advertising solutions.
+ Proven ability to craft narratives that bridge the gap between technical product features and sales needs.
+ Ability to interpret measurement data and translate it into sales activation.
**About the job**
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
The Consumer, Government and Entertainment (CG&E) Video Product Lead, Premium plays a key role at the intersection of YouTube media strategy, product education and inspiration, and sales enablement. In this role, you will be the bridge between our product teams and our sellers, helping to translate YouTube's suite of Premium Awareness solutions (including Sponsorships, Creators, YouTube Masthead, YouTube Select) into compelling narratives that demonstrate brand impact.
Your primary goal is to position YouTube as the leading video platform for advertisers, managing share shift from linear TV and social to YouTube by demonstrating how culture and premium content drive results. You will empower sellers to understand, package, and activate these high-impact solutions. You will be a relationship-builder and storyteller who can bridge sales and product thinking. You demonstrate a strong understanding of YouTube's premium media ecosystem, TV media dynamics, and cultural moments.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how
Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
The US base salary range for this full-time position is $138,000-$205,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Develop and execute a robust CG&E Premium video strategy focused on accelerating sales outcomes, identifying key opportunities, and managing growth areas.
+ Maximize business by building on the success of Cultural Moment Sponsorships to drive in-quarter wins and outsized Year-over-Year (YOY) growth.
+ Inspire and motivate CG&E sales pods, internal cross-functional partners, and customers by advocating the value of Premium Awareness, Sponsorships and Creators.
+ Drive cross-functional collaboration with Agency, Platforms and Client Solutions (APCS) Sponsorship leads, Product, SPMs, and Marketing to bring forward new proof points, insights, and success stories.
+ Evolve measurement maturity by collaborating with Measurement leads to translating complex measurement solutions into digestible, actionable sales guidance.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Principal Product Manager, Growth
Olympia, WA jobs
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
**Principal Product Manager, Growth**
PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization throughout different verticals of our product. In this pivotal role, you'll own the end-to-end user journey from trial acquisition through paid conversion and platform adoption for existing customers across our Operations Cloud. You will build experimentation capabilities organization-wide while leading the vision, strategy, and execution of conversion optimization initiatives.
You will collaborate closely with product, engineering, design, pricing, and go-to-market teams to transform PagerDuty's value realization and product adoption. Your analytical mindset and ability to synthesize user behavior data with experimentation results will be crucial as you optimize conversion funnels, onboarding experiences, and feature adoption workflows. The ideal candidate excels at building experimentation cultures, demonstrates strong business acumen in hybrid SLG/PLG environments, and thrives in fast-paced settings while managing multiple priorities and training other PMs on growth practices.
**Key Responsibilities:**
**Growth Strategy & Experimentation**
+ Lead the vision, strategy, and execution for AI growth products and services.
+ Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform
+ Build and scale experimentation infrastructure and culture across product teams
+ Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements
+ Make data-driven decisions to optimize user onboarding, activation, and expansion metrics
**Cross-Functional Leadership & Enablement**
+ Matrix manage 8 engineers and dedicated UX designer focused on growth initiatives
+ Train and enable existing PMs to integrate growth mindset and experimentation practices
+ Collaborate with pricing team on packaging strategies that drive user adoption during consumption model transition
+ Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies
**User Experience & Conversion Optimization**
+ Transform fragmented trial experiences into cohesive user journeys that drive activation
+ Build in-product growth levers (upgrade prompts, usage dashboards, feature discovery workflows)
+ Optimize product navigation and information architecture for self-service adoption
+ Leverage AI capabilities where appropriate to enhance personalization and user guidance
**Analytics & Performance**
+ Establish growth analytics capabilities to understand user behavior and conversion drivers
+ Design and execute A/B and multivariate testing programs to optimize key growth metrics
+ Synthesize qualitative customer feedback with quantitative experimentation results to ruthlessly prioritize based on impact
+ Drive rapid iteration cycles with comfort for frequent testing and learning
**Basic Qualifications:**
+ Deep understanding of a developer and reliability engineer as an end user and how they relate with the rest of their organization
+ Understanding of the relationship between the core end user and the buyer and how that correlates with growth and retention
+ Understanding of how modern organizations experience and desire to experience incident management products
+ 7+ years of product management experience, with at least 3 years focusing on growth products at PLG SaaS organizations
+ Proven track record optimizing conversion funnels and driving measurable growth metrics in enterprise SaaS environments
+ Experience with A/B testing platforms, growth analytics tools, and experimentation frameworks
+ Strong analytical and problem-solving skills with ability to translate data insights into user experience improvements
+ Matrix management experience leading engineering and design teams
+ Proven ability to train and enable other PMs on growth practices and experimentation methodologies
**Preferred Qualifications:**
+ Experience building growth capabilities in organizations that balance between sales-led and product-led motions
+ Background in consumption-based or usage-based pricing model transitions
+ Experience with AI/ML applications in growth optimization and user personalization
+ Familiarity with developer tools, infrastructure, or enterprise operations platforms
+ Track record building experimentation cultures across multiple product teams
+ Strong business acumen with understanding of enterprise customer adoption patterns and expansion motions
This role offers the opportunity to re-build PagerDuty's growth capabilities from the ground up while driving significant business impact through improved user experiences, conversion optimization, and organizational experimentation maturity.
The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Director, Product Marketing - Auth0
Bellevue, WA jobs
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Director, Product Marketing, Auth0
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Auth0 technology is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.
The Opportunity Auth0 sits at the critical intersection of developer experience, security, and identity. To win this market, we need a product marketing leader who is as comfortable with a technical audience as they are pitching to executives. We are seeking a Director of Product Marketing with deep technical roots, a bias for action, and a player-coach mindset to lead Auth0's next chapter of growth.
This is not a “keep the lights on” role. You will be responsible for the entire Auth0 portfolio: from our established, market-leading products to our emerging bets in areas like Agentic AI. You will be tasked with developing and implementing strategies at high speed, with the ultimate goal of successfully positioning Auth0 in the market to exceed our ambitious goals for revenue growth and developer adoption.
What You'll Be Doing
Own the Product Narrative: Define and manage the strategic narrative for Auth0. You will be the expert on our market, customers, and competition, using that insight to craft compelling positioning and messaging.
Lead, Mentor, and Grow a Team: Act as a player-coach, leading and empowering a small, high-performing team of product marketers. You will be responsible for hiring, mentoring, and developing talent.
Orchestrate High-Impact Launches: Lead the GTM execution for Auth0's most strategic product launches, ensuring the entire organization is aligned and the launch delivers on its business goals.
Influence the Product Roadmap: Serve as a critical partner to Product and Engineering leadership. You'll use your technical credibility and market insights to influence the future direction of the Auth0 platform.
Deliver the Voice of the Market: Establish the framework for analyzing market trends, competitive threats, and customer feedback. Ensure that actionable insights are delivered to leadership, product, and GTM teams.
Build strong partnerships: Establish a powerful alliance with Product Management to connect roadmap decisions to market opportunity. Partner with Marketing to ensure our product story is at the heart of every campaign.
What You'll Bring
Experience: 15+ years in a product function (e.g., product marketing, product management) in SaaS/enterprise software, with 7+ years in a people management role.
Player-Coach Leadership: Proven experience hiring, mentoring, and leading high-performing teams, while also being able to roll up your sleeves to personally deliver on strategic projects.
Deep Technical Credibility: You are technical enough to go deep with the Auth0 product, build trust and rapport with a developer audience, and influence the product roadmap with sound, market-driven arguments.
Strategic Mindset: Demonstrated ability to develop and execute strategies that blend enterprise, sales-led motions with bottoms-up, developer-focused product-led growth.
Bias for Action: You thrive in a fast-paced environment and have a proven ability to move with speed and agility from strategy to implementation.
Technical Storytelling: An exceptional ability to communicate complex technical concepts simply and persuasively to a wide range of audiences, from developers to C-level executives.
Why Join Us This is a rare opportunity to lead product marketing for a platform loved by millions of developers and trusted by thousands of enterprises. You won't just be marketing a product; you'll be shaping the narrative for a category leader. This role offers the chance to build and lead a team, influence the future of our product, and directly drive the next chapter of Auth0's growth.
We value diversity of backgrounds and experiences, and we encourage you to apply even if you don't meet every requirement listed.
#LI-Hybrid
P21785_3133035
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$204,000-$306,000 USD
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: *****************************
The annual OTE (On Target Earning) range for this position for candidates located in Canada is between:$185,000-$277,000 CAD
What you can look forward to as a Full-Time Okta employee!
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
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