Call Center Agent jobs at Adecco

Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. Sales experience: Minimum 6 months in a sales role Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training. Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST. Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Job Details: Job Title: Customer Services Specialist II Work from home: Monday & Friday Onsite: Tuesday, Wednesday & Thursday Duration: 6 Months Summary: Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Job Responsibility Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy. Required Qualifications High School Diploma or GED (required) 1-3 years of customer service experience Insurance industry knowledge (preferred) Strong attention to detail and quality standards Excellent organizational skills with the ability to prioritize and manage multiple tasks Strong analytical and research skills Ability to work independently with minimal supervision Excellent verbal and written communication skills (emails, memos, letters) Ability to handle confidential information reliably and tactfully Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools Ability to build and maintain effective working relationships with internal teams and external partners Education Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name:- Pihul Kumar Raj Email:- **************************** Internal Id #- 25-55013

Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The Customer Service and Sales Representative (Bilingual: Spanish/English) engages with customers through inbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Customer Service and Sales Representative position at Concentrix is just the right place for you! As a Customer Service and Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service and Sales Representative (Bilingual: Spanish/English), you'll: Welcome customers to the brand and our variety of products Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs Listen attentively to our Member's needs, while demonstrating empathy and building rapport Deliver expert customer experiences with a smile YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service and Sales Representative (Bilingual: Spanish/English) role include: The ability to read, write, and speak Spanish and English Fluently 1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial A High School Diploma (or equivalent) Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Computer proficiency (including knowledge of windows-based application) WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $20.46/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis. Paid training and performance-based incentives Lucrative employee referral bonus opportunities Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) A modern, state-of-the-art office setting with advanced technologies and a great team REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot. Walk into your career at Afni! What Will I Do as a Bilingual/Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers. Duties and Responsibilities Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs. Educate the customers on our insurance products and services while identifying opportunities to sell additional products. Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources. Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues. Engage in a conversation with people from all walks of life. Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role. As a Bilingual/Spanish Representative, you will get: Full time hours. 40-hour work week. Job Stability. We've been in business since 1936. Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Annual Performance Reviews. We reward your good work with more money. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. TAZHGen Click this link to learn more about our Referral Rewards Program: **************************************** *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: ************************************** Where are we located: ********************************* What's new with us: *********************************** What it's like being part of the Afni family: ************************************* What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States

Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service. ● Respond to multifamily homeowner inquiries, providing timely and effective resolutions ● Draft and manage emails, memos, letters, and other executive correspondence ● Schedule appointments, meetings, and Zoom calls for project managers and clients ● Coordinate walkthroughs, safety inspections, and site logistics as needed ● Format and prepare proposals for roofing and exterior renovation projects ● Follow up on bids and proposals to track progress and maintain engagement ● Prepare and send submittals, COIs, and other client documentation Required: ● 2-3 years of experience in a customer service or administrative role ● Strong written and verbal communication skills ● Highly organized, detail-oriented, and proactive ● Proficiency with Microsoft Office; experience with CRM software a plus ● Ability to attend meetings in person and via Zoom Preferred: ● Experience in construction, roofing, or property management ● Bilingual in Spanish and English

ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Call Center Representative to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? As a Call Center Representative, you will answer account, product and service inquiry calls from members in a cordial, professional manner. Provides answers to members' questions, problems, and concerns with care and efficiency and promote credit union products and services. Performs requested transactions, conducts loan interviews, and accepts loan applications confidentially and in compliance with regulations. DUTIES AND RESPONSIBILITIES: Provides a professional and friendly environment for members to conduct business over the telephone. Processes members' various financial transactions such as wire transfers, cash advances, loan payments, and payment authorizations. Responsible for accurately identifying members prior to providing account information or performing requested transactions. Reviews online memberships and conducts telephone loan interviews and completes loan applications. Provides information on auto, boat, and recreational vehicle values. Maintains detailed knowledge of all credit union fees, rates, products, current promotions, and procedures for conducting loan interviews and completing loan applications. Posts all member transactions and uses other computer software to access member information and assist with additional services as needed. Prepares teller checks and loan add-on advances. Effectively cross sells the benefits of all CFCU products and services to members. Closes accounts as requested in writing by mail. Uses Sales and Service Training skills to retain accounts whenever possible. Answers email requests and performs account research using various programs and communication with various departments. Resolves member complaints within authority with care and concern. Understands and complies with all applicable laws and regulations, including Reg B, Reg E, Reg Z, Reg CC, Reg DD and the Fair Credit Reporting Act. Assists in training new Call Center employees. Processes daily reports such as online check disbursements and bill pay maintenance requests. Understands and adheres to all security policies and procedures, and all other credit union policies. Maintains member information in confidence. Processes requests such as ACH authorizations, stop payments, contact information changes, etc. Processes returned mail following proper procedures. Provides back-up for ITM Associate. Performs other duties as requested. JOB SPECIFICATIONS: Education Minimum of a high school diploma or GED. College or some post-secondary education is preferred. Specialized financial services training is also desired. Experience At least three years of financial institution experience in Teller/Universal Associate or customer service-related work is preferred, along with extensive public contact. Loan processing experience is desired. Personal computer experience is required. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. The essential functions of this job are performed sitting at a desk using a telephone headset for extended periods of time. Most of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Excellent verbal and audio communication skills are needed to serve the members effectively. The volume and nature of the duties of this job require the physical and mental stamina to withstand periods of high stress. Supervision needs The work at this level should be performed with a minimal amount of supervision. Good independent judgement is very important, as well as initiative and problem-solving skills. Accuracy In the interest of service to the members and control of losses for the credit union, it is critical for the work to be performed accurately. Accuracy is primarily self-monitored. Personal follow-up is expected to assure all member needs and requests are met in a timely manner. Personal qualifications This is a vital public contact position. A "people-oriented" personality, with a caring, friendly, and sincere attitude, is an absolute requirement. Pleasant telephone manners and a clear speaking voice are required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player, effectively communicate in a professional manner, and cooperate with co-workers, members, and business associates.

Job Description ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Call Center Representative to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? As a Call Center Representative, you will answer account, product and service inquiry calls from members in a cordial, professional manner. Provides answers to members' questions, problems, and concerns with care and efficiency and promote credit union products and services. Performs requested transactions, conducts loan interviews, and accepts loan applications confidentially and in compliance with regulations. DUTIES AND RESPONSIBILITIES: Provides a professional and friendly environment for members to conduct business over the telephone. Processes members' various financial transactions such as wire transfers, cash advances, loan payments, and payment authorizations. Responsible for accurately identifying members prior to providing account information or performing requested transactions. Reviews online memberships and conducts telephone loan interviews and completes loan applications. Provides information on auto, boat, and recreational vehicle values. Maintains detailed knowledge of all credit union fees, rates, products, current promotions, and procedures for conducting loan interviews and completing loan applications. Posts all member transactions and uses other computer software to access member information and assist with additional services as needed. Prepares teller checks and loan add-on advances. Effectively cross sells the benefits of all CFCU products and services to members. Closes accounts as requested in writing by mail. Uses Sales and Service Training skills to retain accounts whenever possible. Answers email requests and performs account research using various programs and communication with various departments. Resolves member complaints within authority with care and concern. Understands and complies with all applicable laws and regulations, including Reg B, Reg E, Reg Z, Reg CC, Reg DD and the Fair Credit Reporting Act. Assists in training new Call Center employees. Processes daily reports such as online check disbursements and bill pay maintenance requests. Understands and adheres to all security policies and procedures, and all other credit union policies. Maintains member information in confidence. Processes requests such as ACH authorizations, stop payments, contact information changes, etc. Processes returned mail following proper procedures. Provides back-up for ITM Associate. Performs other duties as requested. JOB SPECIFICATIONS: Education Minimum of a high school diploma or GED. College or some post-secondary education is preferred. Specialized financial services training is also desired. Experience At least three years of financial institution experience in Teller/Universal Associate or customer service-related work is preferred, along with extensive public contact. Loan processing experience is desired. Personal computer experience is required. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. The essential functions of this job are performed sitting at a desk using a telephone headset for extended periods of time. Most of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Excellent verbal and audio communication skills are needed to serve the members effectively. The volume and nature of the duties of this job require the physical and mental stamina to withstand periods of high stress. Supervision needs The work at this level should be performed with a minimal amount of supervision. Good independent judgement is very important, as well as initiative and problem-solving skills. Accuracy In the interest of service to the members and control of losses for the credit union, it is critical for the work to be performed accurately. Accuracy is primarily self-monitored. Personal follow-up is expected to assure all member needs and requests are met in a timely manner. Personal qualifications This is a vital public contact position. A "people-oriented" personality, with a caring, friendly, and sincere attitude, is an absolute requirement. Pleasant telephone manners and a clear speaking voice are required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player, effectively communicate in a professional manner, and cooperate with co-workers, members, and business associates. Job Posted by ApplicantPro

Job DescriptionSalary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time! Summary: Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits. Essential Duties and Responsibilities: (Other duties may be assigned) Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions. Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information. Maintains contact center database by entering call log notes and important call information. Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA). Skills/ Qualifications: Customer Focus Effective Communication Effective Listener Problem-Solving Job Requirements: High School Diploma or equivalent. 1-4 years of customer service experience, preferably within a call center environment. Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.) Ability to remain flexible and adaptable in a fast-paced environment. Pay / Location: $15.50/hour + quarterly quality bonus, depending on experience In office - Troy, Michigan

+ Agents, on behalf of Customer, will be recruited, hired, and trained to handle inbound and outbound Customer contacts. English and Spanish languages will be supported. Agents must be located in the United States. Agents may be remote agents or in house Call Center agents **Essential Job Functions** + Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel. + Records call on account history record with results of the inquiry; initiates required confirmation. + Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. **Basic Qualifications** + High school diploma or G.E.D. + 1 or more years of customer service or other telephone experience + Experience working with organizational functions and personnel + Experience working with fax machines, computer software, and telephone technology + Experience working with and skilled in the use of help desk software **Other Qualifications** + Basic business and analytical problem solving skills + Basic communication skills + Ability to follow oral and written directions **Work Environment:** + Office environment + May require shift work **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Security Operations Center (SOC) Level 1 Operator is a CCTV, alarm monitoring, and dispatch specialist. The Level 1 Operator will monitor several screens observing cameras, monitor access control, gather information, analyze data, and provide input to their supervisor on their observations. They must be able to observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams. The Level 1 Operator must be organized and maintain daily logs of activities from security cameras and security teams. PAY TRANSPARENCY/COMPENSATION: $28.00 per hour RESPONSIBILITIES: Work rotating shifts to ensure 24/7 coverage for the Regional Security Operations Center. Ensure rapid dispatch of security personnel to ensure quick reaction, disruption, and resolution of security incidents. Experience in using CCTV and alarm monitoring / access control software in coordination with a communication or security operations center. Draft, develop, and update SOC standard operating procedures (SOPs), processes, and systems to ensure vigilant and comprehensive video monitoring, incident detection, and incident management. Communicate verbally or in writing in a clear and concise manner while in stressful situations. Produce suspicious / criminal activity and incident reporting products for delivery to higher level supervisors and client leadership. Draft Be on the Look Out (BOLO) flyers for individuals who have acted against the client with malicious intent, or pose a threat to client properties and personnel. Provide assistance with access control, access card procedures, Lenel reports, and CCTV investigations. Observe and recognize patterns of activity and coordinate appropriate security monitoring and response. Monitor cameras and be able to identify and predict suspicious/criminal activity. Make every effort (through observations and documentation) to identify potential threats to the client's corporate critical infrastructure: people, facilities, assets, and brand/reputation. Utilize CCTV, access control and alarm monitoring software and systems (Intellicene, CCURE, Lenel, Genetec, Physical Security Information Management System (PSIMS), MS Office applications, and visualization tools (to include building infographics) on a daily basis. Maintain a log of all rotating shifts' activities including notifications from security partners. Deliver concise and effective information, in order to inform and direct security responders as well as the ability to dispatch security elements to areas of concern. Understand the operation of all communications and information technology hardware, software, and firmware utilized to perform security monitoring functions. To include radio transmissions and using a notification platform. Take responsibility for assigned tasks. Other services and support as needed. QUALIFICATIONS: High school graduate or equivalent Minimum of two years of experience working in a security environment or dispatch center Proficiently speaks and writes English Proficient in English composition Must be able to sit or stand for long periods of time without debilitating discomfort Preferred Qualifications and Skills College Degree or equivalent in any relevant field such as security studies, law enforcement, intelligence, political science, international affairs. Trained in or familiar with Intellicene, Lenel or Genetec, Physical security information management systems (PSIMS), and Mass Notification systems Proper radio transmission experience Served in the Military, Law Enforcement, Government, or Private Security BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

Knowledge Services is hiring for a Bilingual Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our client's office located on the southwest side of Indianapolis. $22.00 per hour, Monday-Friday. Anticipated start date is January 20th. This position requires strong attention to detail, the ability to multitask, and experience in maintaining focus during repetitive tasks. State tax law knowledge is not required. Training will be provided. Responsibilities Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment. Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries. Access data utilizing basic computer skills. Communicate professionally using correct grammar, spelling, and punctuation. Meets the Call Center goals including call handling, Quality, Schedule adherence and other established goals. Complies with all ethical and confidentiality requirements. Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply. Qualifications 2 + years call center experince High School diploma or GED High attention to detail Ability to effectively communicate, both orally and in writing Solid computer skills, Microsoft Office proficiency Basic math skills Strong customer service background with a professional demeanor Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. #INDWFM

Temp Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community. Key Responsibilities: Answer, assess, and triage incoming calls in a prompt and professional manner Maintain clear, continuous communication with drivers and staff Accurately report safety concerns, incidents, and unusual activity Support a positive and professional work environment while upholding confidentiality standards Qualifications: High School Diploma or GED required Minimum of 2 years' experience in customer service or administrative support Excellent communication, data entry, and problem-solving skills Familiarity with safety procedures, proper recordkeeping, and communication protocols Why Join Us? You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

What's in it for you?! Tremendous career advancement opportunities! Fitness Centers\/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Contract Location : Salt Lake City, Utah Pay : Great Pay! Job Description What you will be doing: Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies, and processes. Answer inquiries from customers, potential customers, financial institutions, business partners, internal customers, and others. Process telephone requests for account information and application processing and communicate results to the customer. Maintain knowledge of comparable and competitor products. Respond to email and written inquiries. Responsible for the maintenance of existing accounts. Research, analyze, verify, reconcile, and perform appropriate account actions in a timely manner in accordance with established servicing guidelines. Focus on activities such as Financial Adjustments, Status Adjustments, Account Maintenance, and Customer Communications. Answer incoming calls and report conditions affecting customer satisfaction. Perform timely and accurate follow\-up on account inquiries and provide accurate information on deposit products offered. Demonstrate strong problem resolution skills and solid organization and communication skills with a strong attention to detail. Escalate reports of exceptional service and complaints. Complete core corporate training and develop solid knowledge of systems. Self\-motivate to consistently improve knowledge to advance service capabilities. Maintain knowledge of all Retail Servicing policies and procedures. Keep all training documentation organized and remain aware of new information. Operate within compliance policies and procedures. Perform manual research of accounts and record comments clearly. Process and update deposit applications on the system. Make outgoing calls to provide information and clarify questions. Ensure updates to the database are complete and accurate. Be proficient in all systems necessary to provide effective customer service. Assist in other business areas as needed and accurately track all work completed. Meet or exceed department standards for productivity and quality. Demonstrate flexibility and a team\-oriented attitude to support the business. Identify system issues and process improvements. Experience you will need: Minimum education: High School Diploma or Equivalent. Some banking experience or a customer service background. Excellent knowledge of multiple business area processes and procedures. Excellent knowledge of applicable department systems. Demonstrated ability to manage multiple priorities in a time\-sensitive environment. Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues. Familiarity with Microsoft applications with emphasis on Word\/Excel. Excellent oral and written communication skills. Excellent data entry skills. Proven ability to consistently meet individual, team, and department goals. Has developed specialized skills or is multi\-skilled through job\-related training. Takes a broad perspective to problems and identifies new, less obvious solutions. Completes work with a limited degree of supervision. Proven ability to meet strict attendance guidelines. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Daman Lyng #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2772_JOB"},{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Salary","uitype":1,"value":"$22 \- $22 Hourly"},{"field Label":"RecruiterEmail","uitype":25,"value":"***************************"},{"field Label":"City","uitype":1,"value":"Salt Lake City"},{"field Label":"State\/Province","uitype":1,"value":"Utah"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"84101"}],"header Name":"Retail Deposits Servicing Call Center Specialist #ESC6663","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04525025","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyOFocp64pV9Sztjz6sYhkAQ\-&embedsource=Google","location":"Salt Lake City","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************

Job Purpose / Summary: The Patient Recruiter I is responsible for telephone interviewing, pre-screening, qualifying and setting appointments for patient's clinical study participation. Essential Functions: ►Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies ►Interview potential study participants using study questionnaires in the database to actively recruit and screen potential study participants in accordance with each protocol ►Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy ►Regularly communicate with appropriate staff to access scheduling and study support needs ►Proactively identify and communicate project challenges, problems, and/or potential deficiencies ►Meet or exceed productivity goals consistently Competencies: ►Excellent customer service skills ►Must be self-motivated, results-oriented and a quick learner ►Excellent organizational skills required ►Ability to function in a fast-paced, deadline-driven environment ►Attentiveness to detail ►Respond to the urgent needs of the team quickly and professionally ►Previous call center experience preferred but not required ►Knowledge of medical terminology a plus-training provided Required Education/Experience: ►High school diploma or equivalent