Client Experience Manager-Salesforce
ADP job in Miami, FL
**ADP is hiring a Client Experience (CX) Manager - Salesforce / Client Journey Modernization (CJM).** The successful CX Manager is a detective at heart, obsessed with identifying and understanding opportunities. They leverage their understanding of the business units and opportunities from our clients to drive improvements in our internal sales, implementation, and service tools. They are able to understand the perspective of many while putting the puzzle pieces of a problem together.
The successful CX Manager brings data-driven client perspective, gathered across business units and product lines, with direction from the Director CX. They partner with the Business Architect team to **align opportunities to use cases within our client journey modernization** (Salesforce) initiative, ensuring our internal tools empower our associates to meet clients' needs. They are comfortable **challenging the status quo** to improve our client experience.
Day to day, they are adept at **designing and leading strategic research projects** , leveraging a variety of **research and analysis methodologies** for analysis, and **synthesizing complex concepts for stakeholders.** The CX Manager should work creatively to not only identify our biggest obstacles, pain points, and frictions, but also to help **recommend and implement positive change** .
This role is uniquely positioned to leverage insights from our clients and associates to **drive solution** **design** **of ADP's CRM, Salesforce/The Zone** . Experience with Salesforce CRM and/or Experience Cloud is a benefit.
**KEY RESPONSIBILITIES:**
+ Design and execute qualitative research deep dives into the functional client experience in order to identify deeper root cause, ultimately leading to the presentation and support of recommendations for service tools (i.e. Salesforce)
+ Partner with Salesforce Business Architects and Solution Architects to match client opportunities to CRM functionality
+ Partner with data & predictive analytics teams, using research findings, to pinpoint specific improvement opportunities and use cases
+ Support the monitoring of value and experience realization for rollouts
+ Conduct primary research with clients and associates leveraging a variety of methodologies (including IDIs, TDIs, ethnography, surveys, etc.) to provide insights to the broader organization that will drive process and behavior changes
+ Provide recommendations for service, digital, and operational experiences
+ Build strong partnerships and influence across cross-functional teams, including product, development, user experience, and business unit groups
+ Present insights and recommendations regularly to senior leadership
+ Consult with departments across the enterprise to ensure the successful implementation, execution, and adoption of recommendations
+ Perform other duties as needed
**QUALIFICATIONS REQUIRED:**
+ Minimum of 4-5 years of experience in a research, customer/client centric or customer/client advocacy roles.
+ Strong qualitative and ethnographic research skills -- both in execution and design.
+ Ability to both design strategic research projects and help execute recommendations.
+ Creative problem solving
+ Cross Functional Collaboration
+ Strong quantitative and analytical skills.
+ Strong facilitation skills.
+ Broad business perspective and understanding.
+ Excellent Communication Skills - verbal & written.
**PREFERRED QUALIFICATIONS:**
+ Bachelor's degree preferred.
+ Background in psychology, anthropology, design research, ethnography research, or consulting experience a plus.
+ Experience with Salesforce Service Cloud and/or Experience Cloud; certifications a plus.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Bilingual Senior Client Support Rep (English/Spanish)
ADP job in Miami, FL
ADP is hiring a Senior Client Support Consultant. This position is hybrid - working 3 days in the Miami office and 2 days from home each week. * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
* Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
* Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
* You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
* You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Fluent in both English and Spanish (read, write and speak fluently).
* At least 3-5 years of experience in a service center/call center environment, with proven ability to produce positive results.
* You can work overtime hours during peak seasons.
* A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Entry Level Outside B2B Sales
ADP job in Fort Lauderdale, FL
ADP is hiring a **Sales Representative, Small Business Services.** + _Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways._ + _Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success_ _?_
+ _Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?_
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Sales at ADP** , watch here: ********************************
**What you'll do:** _Responsibilities_
+ **Grow Our Business While Growing Yours.** You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
+ **Turn Prospects into Loyal Clients and Raving Fans.** You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
+ **Deepen** **Relationships Across the ADP Family.** In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
+ **Collaborate** **Daily.** You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ **Positive Self-Starter** **.** You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
+ **Agile Solution Seeker** **.** You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
+ **Continuous Learner** **.** You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
+ Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
**Bonus points for these:** _Preferred Qualifications_
+ Prior quota-carrying experience
+ Ability to successfully build a network and effectively use social media for sales
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Balance work and life.** Resources and flexibility to more easily integrate your work and your life.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
\#LI-DB4
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Associate District Manager CPA
ADP job in Fort Lauderdale, FL
ADP is hiring an Accountant Channel Sales Representative. * Do you thrive on networking to gain business and the opportunity to sell industry-leading solutions? * Are you ready for your next best job where you can elevate your financial future? * Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity for you. Read on and decide for yourself.
In this role, you will close sales and win new business exclusively through our CPA accountant channel and client referrals as part of our Human Resources Outsourcing (HRO) business. You'll attend our award-winning training program and join a sales team selling human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. As a Sales Representative in our CPA channel, you will be assigned to a list of accounting firms and aligned to sales reps in our Small Business Services channel, possibly sales reps from our majors mid-market division, and CPA Sales Reps in other business units. You will collaborate with these internal partners to gain access into accounts and to pull leads from their assigned accounting firms.
Your day-to-day will focus on cultivating and nurturing relationships with your CPAs, their clients, and your internal partners to set appointments, gather leads, and assess buyer needs to present the best ADP solutions. To be successful, you will need to manage multiple sales processes simultaneously through various stages in the sales process and document them. As you sell new business, you will also need to stick with the implementation process for already-sold business until those clients are up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
Ready to #MakeYourMark? Apply today!
To learn more about Sales at ADP, watch here: *******************************
WHAT YOU'LL DO: Responsibilities
* Grow Our Business While Growing Yours: You will develop relationships with accounting firms through business partnerships with your internal ADP partners. You will educate them on Human Resources Outsourcing solutions for their clients, and implement a top-down sales strategy including: industry updates, Continuing Professional Education (CPE) offerings, benchmarking. You will run CPA experience meetings to close sales, win business, and reach sales goals.
* Turn Prospects into Loyal and Referring Clients: To close sales, you will help our clients understand their needs and recommend the right solutions to solve them. You'll earn referral business through networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers.
* Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here.
* Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to accountants, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Positive Self-Starter. You have an upbeat, persistent style and the ability to follow-up on leads without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone.
* Strategic Closer. You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships.
* Proven Winner. You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
* Payroll experience, relationship sales experience, or HRO experience.
* Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact..
BONUS POINTS FOR THESE: Preferred Qualifications
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life.Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Senior Counsel, Global Contracts
ADP job in Miami, FL
**ADP is hiring a Senior Counsel, Global Contracts** ADP is seeking an experienced attorney to lead complex commercial transactions for ADP's Global Contracts Team. The successful candidate will have a strong business orientation and be responsible for collaborating across multiple ADP business units and functional areas, including ADP's Global Payroll and National Account Services. This highly visible role offers the opportunity to negotiate client, strategic and vendor contracts and advise senior business stakeholders, including sales, finance, procurement and operations, on contract strategy, legal risk and risk mitigation. The successful candidate will be instrumental in helping to drive innovation in the ADP contracting process.
**Responsibilities:**
_Job duties may change over time and additional job functions may become essential._
+ Utilize balanced lawyering to efficiently and effectively draft, negotiate and close a wide variety of complex multinational outsourcing and technology contracts with limited supervision.
+ Work effectively with sales, finance and business leadership globally to reach a successful outcome in contract negotiations.
+ Interface with all levels of ADP personnel to advise on contract-related matters and ensure contract terms are consistent with ADP's business practices, policies and goals.
+ Develop and conduct periodic training on contract terms, ADP's positions and the contracting process for sales, business and legal colleagues.
+ Contribute to, and maintain, ADP's culture of innovation and growth while effectively managing risk.
+ Perform special assignments and projects as directed.
**Qualifications Required:**
+ Juris Doctor or equivalent degree from an accredited law school.
+ Candidate must be a member of a state bar in one of the 50 states in the United States.
+ Minimum of 8 years of relevant legal experience with specific emphasis on contract negotiation, outsourcing and technology transactions, and analysis and management of contractual risk.
+ Preferably with at least 2-3+ years at a top law firm and some in house experience.
+ Superior knowledge of outsourcing arrangements, technology contracts, software licensing and business law.
+ Multi-national transactions experience strongly preferred.
+ Strong legal analytical ability and judgment.
+ Excellent verbal and written communication skills.
+ Ability to work under pressure and meet multiple deadlines.
+ Ability to interface effectively with associates at all levels of ADP management, external lawyers and business associates of clients, partners and vendors.
+ Ability to be assertive while maintaining a diplomatic and professional demeanor.
+ Must be a motivated self-starter with the ability to manage transactions to completion and anticipate issues that may arise.
+ Ready to join a highly motivated team where members have each other's back.
+ Some experience with Mergers & Acquisitions preferred.
+ Must be able to accommodate some travel.
+ Position will be based in Alpharetta, Georgia, Miami, Florida or Roseland, New Jersey.
**You'll love working here because:**
+ Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
+ Continuously learn through ongoing training, development, and mentorship opportunities.
+ Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
+ Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for?
Apply now! Jobs.adp.com
\#LIEXEC
\#LI-Hybrid
\#LI-EB2
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $126,800.00 - USD $339,660.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Health Solutions Analyst
Miami, FL job
Health Solutions Analyst Are you intellectually curious with a passion to solve problems? Do you enjoy a flexible and collaborative, team-based environment where you are always learning and growing? If yes, Aon is the company for you! As part of a leading global professional services firm, you will help empower results for our clients by delivering innovative and effective solutions supporting health and welfare benefits strategies. We are building our Health Solutions team with the best talent and will consider great candidates in either Tampa or Miami, FL. This is a hybrid role with the flexibility to work both virtually and from a local office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Relationship building with vendors, clients and Aon resources. Vendor Management and Broking. Managing vendor contact lists and renewal dates. Coordination and responses with US Broking for Renewals/RFPs. Responding to carrier inquiries related to SPS marketing processes. Obtaining vendor reporting system access for themselves and the Analytics & Actuarial team. Compliance. Managing the Form 5500 process. Internal compliance (i.e., CDS, Client Data Tool updates, ensuring Compliance folder is set up on the LAN with all required information, etc.). Managing the client team share drive folders and saving appropriate documentation to the drives for both compliance and historical reference/documentation. Preparing meeting notes, saving to the appropriate shared folder, and circulating notes with appropriate internal colleagues following the meeting (if not in attendance, responsibility falls to Consultant or AE). Project Management. Support the Client Delivery Lead Consultant with all Project Management responsibilities listed in prior section, depending on experience level. Could include managing and updating the project log Skills and experience that will lead to success 3+ years group health and benefits experience, ideally with emphasis on financial matters (either in brokerage/consulting firm or comparable carrier experience). Strong proficiency in MS Excel and PowerPoint Seek health liscense while in position How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $60,000 to $80,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HL1 #LI-HYBRID 2569946
Health Solutions Analyst Are you intellectually curious with a passion to solve problems? Do you enjoy a flexible and collaborative, team-based environment where you are always learning and growing? If yes, Aon is the company for you! As part of a leading global professional services firm, you will help empower results for our clients by delivering innovative and effective solutions supporting health and welfare benefits strategies. We are building our Health Solutions team with the best talent and will consider great candidates in either Tampa or Miami, FL. This is a hybrid role with the flexibility to work both virtually and from a local office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Relationship building with vendors, clients and Aon resources. Vendor Management and Broking. Managing vendor contact lists and renewal dates. Coordination and responses with US Broking for Renewals/RFPs. Responding to carrier inquiries related to SPS marketing processes. Obtaining vendor reporting system access for themselves and the Analytics & Actuarial team. Compliance. Managing the Form 5500 process. Internal compliance (i.e., CDS, Client Data Tool updates, ensuring Compliance folder is set up on the LAN with all required information, etc.). Managing the client team share drive folders and saving appropriate documentation to the drives for both compliance and historical reference/documentation. Preparing meeting notes, saving to the appropriate shared folder, and circulating notes with appropriate internal colleagues following the meeting (if not in attendance, responsibility falls to Consultant or AE). Project Management. Support the Client Delivery Lead Consultant with all Project Management responsibilities listed in prior section, depending on experience level. Could include managing and updating the project log Skills and experience that will lead to success 3+ years group health and benefits experience, ideally with emphasis on financial matters (either in brokerage/consulting firm or comparable carrier experience). Strong proficiency in MS Excel and PowerPoint Seek health liscense while in position How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $60,000 to $80,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HL1 #LI-HYBRID
PEO Underwriting Manager II
Miami, FL job
We currently have an exciting underwriting career opportunity as a PEO Underwriting Manager. This position is part of Aon's Underwriting Center of Excellence and supports Aon's PEO and Staffing vertical. This is a hybrid role with the flexibility to work both virtually and from a US-based office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a PEO Health Insurance Underwriting Manager, your day will be a blend of strategic analysis and collaboration, focused on developing tailored health insurance solutions for Professional Employer Organizations (PEOs). You'll work with both internal teams and external partners to deliver the best results for our clients. Performs Senior level management duties. During peak times may be required to assist team with meetings client SLAs Assists UW team with escalated issues. Attends and participates in meetings with management/ leadership. Leads and participates in internal committees and/or projects with management/ leadership team as needed. Assists with training of department staff members as needed. Leads team meetings. Provides performance feedback and annual review and evaluation of team members. Acts independently to make decisions that are in the best interest of PEO. Identifies operations gaps and works with manager and team for resolution. Identifies new and efficient ways to do business through process improvement recommendations Creates, updates, and maintains accurate and timely documentation of Standard Operating Procedures. Assists with department new hire checklist duties as assigned. May have extensive interaction with internal team to identify, research and resolve problems. Manages daily work within established guidelines and receives general instructions on newly introduced assignments. Other duties as assigned Skills and experience that will lead to success Strong leadership skills and high attention to detail. Strong business communication skills. Ability to manage quote reviews and escalations. Manage reporting and team projects. 5+ years working in the PEO underwriting industry or underwriting health within the insurance industry Education: Bachelor's degree in business, finance, actuarial science, or equivalent industry experience preferred How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $110,000.00 - $140,000.00 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HL2 #LI-HYBRID 2570338
We currently have an exciting underwriting career opportunity as a PEO Underwriting Manager. This position is part of Aon's Underwriting Center of Excellence and supports Aon's PEO and Staffing vertical. This is a hybrid role with the flexibility to work both virtually and from a US-based office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a PEO Health Insurance Underwriting Manager, your day will be a blend of strategic analysis and collaboration, focused on developing tailored health insurance solutions for Professional Employer Organizations (PEOs). You'll work with both internal teams and external partners to deliver the best results for our clients. Performs Senior level management duties. During peak times may be required to assist team with meetings client SLAs Assists UW team with escalated issues. Attends and participates in meetings with management/ leadership. Leads and participates in internal committees and/or projects with management/ leadership team as needed. Assists with training of department staff members as needed. Leads team meetings. Provides performance feedback and annual review and evaluation of team members. Acts independently to make decisions that are in the best interest of PEO. Identifies operations gaps and works with manager and team for resolution. Identifies new and efficient ways to do business through process improvement recommendations Creates, updates, and maintains accurate and timely documentation of Standard Operating Procedures. Assists with department new hire checklist duties as assigned. May have extensive interaction with internal team to identify, research and resolve problems. Manages daily work within established guidelines and receives general instructions on newly introduced assignments. Other duties as assigned Skills and experience that will lead to success Strong leadership skills and high attention to detail. Strong business communication skills. Ability to manage quote reviews and escalations. Manage reporting and team projects. 5+ years working in the PEO underwriting industry or underwriting health within the insurance industry Education: Bachelor's degree in business, finance, actuarial science, or equivalent industry experience preferred How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $110,000.00 - $140,000.00 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HL2 #LI-HYBRID
Senior Account Executive
Miami, FL job
We are looking for a leader who is responsible for the overall strategy as well as the day-to-day, account management of Aon's relationships with assigned clients as their primary role. You will lead client service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Aon delivers to clients. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Retains and grows Aon's business, cultivating relationships with senior-most client decision-makers in the client organization as well as with day-to-day client contacts. Drives the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. Coordinates with Brokers in the development and delivery of renewal strategies. Facilitates critical relationships between clients, Aon and insurers. Ensures client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered. Leads stewardship planning and delivery. Ensures overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan. Arranges Aon compensation for services, whether fee or commission-based, accordingly. Educates clients in risk management, risk transfer, market issues and relevant trends including appropriate data and analytics. Marshals appropriate Aon resources to support clients in unusual circumstances such as large claims, etc. Involves others across geographic (including international), functional and business unit boundaries to define interdependent responses to opportunities to grow the business. Manages input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections. Skills and experience that will lead to success Must have a minimum of 15 years of appropriate risk insurance experience coupled with project and account management experience on large accounts. Strong sales skills Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail. Critical thinking skills with the ability to clearly express thoughts and concepts at various levels. Proficiency in Microsoft Office Suite products such as Word, Excel, PowerPoint, and Outlook Must have an active Property & Casualty license. Education: Bachelor's degree preferred or equivalent years of industry experience. Compensation: The salary range for this position is $250,000 - $300,000 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans. The amount of the incentive varies and is subject to the terms and conditions of the applicable incentive plan. How we support our colleagues Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. #li-bb1 #LI-HYBRID 2571683
We are looking for a leader who is responsible for the overall strategy as well as the day-to-day, account management of Aon's relationships with assigned clients as their primary role. You will lead client service teams to identify and meet client needs and thereby retain and grow a profitable book of business. Through service, pricing, consultation, and reporting, you will promote the value Aon delivers to clients. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Retains and grows Aon's business, cultivating relationships with senior-most client decision-makers in the client organization as well as with day-to-day client contacts. Drives the renewal process, assembling the appropriate team to develop and implement the client-specific renewal strategy. Coordinates with Brokers in the development and delivery of renewal strategies. Facilitates critical relationships between clients, Aon and insurers. Ensures client service team understanding of client needs, service delivery methods, and the economic framework relevant to services delivered. Leads stewardship planning and delivery. Ensures overall account profitability with a value-based approach for the scope of service and costs associated with the Client Promise Plan. Arranges Aon compensation for services, whether fee or commission-based, accordingly. Educates clients in risk management, risk transfer, market issues and relevant trends including appropriate data and analytics. Marshals appropriate Aon resources to support clients in unusual circumstances such as large claims, etc. Involves others across geographic (including international), functional and business unit boundaries to define interdependent responses to opportunities to grow the business. Manages input to and follow-up on invoicing and receivables process for assigned clients, ensuring timely collections. Skills and experience that will lead to success Must have a minimum of 15 years of appropriate risk insurance experience coupled with project and account management experience on large accounts. Strong sales skills Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail. Critical thinking skills with the ability to clearly express thoughts and concepts at various levels. Proficiency in Microsoft Office Suite products such as Word, Excel, PowerPoint, and Outlook Must have an active Property & Casualty license. Education: Bachelor's degree preferred or equivalent years of industry experience. Compensation: The salary range for this position is $250,000 - $300,000 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans. The amount of the incentive varies and is subject to the terms and conditions of the applicable incentive plan. How we support our colleagues Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #li-bb1 #LI-HYBRID
Early Careers: US Account Representative Trainee
West Palm Beach, FL job
Early Careers: Reinsurance Aon invites ambitious college seniors to join our 2026 Early Careers Launch Program with opportunities available in our Reinsurance group. Immerse yourself in a unique and exciting environment with a career that offers global reach and makes a tangible impact on our clients. We encourage you to take the time to review our Reinsurance solution line. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. Skills and experience that will lead to success This opportunity is ideal for students interested in business, risk management, or analytics who want to develop practical skills in a dynamic, collaborative environment. A collaborative approach, with the ability to work independently when needed Motivation to deliver results and complete tasks with purpose Strong analytical thinking, creative problem-solving, and data-driven decision-making A clear commitment to integrity, client focus, and community values Flexibility, eagerness to learn, and a professional approach Working knowledge of Microsoft Office tools, especially Excel Active participation in extracurricular or leadership activities Qualifications College Seniors graduating between Spring 2025 to Spring 2026 with a minimum cumulative GPA of 3.0 Please Note: For this role you must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. What is Reinsurance? Reinsurance might sound complex, but here's the simple version: It's basically insurance for insurance companies. When big events like hurricanes or wildfires happen, insurance companies can face huge costs. Reinsurance helps them share those risks with other firms, making the whole system more stable and reliable. If you're someone who enjoys solving problems, thinking strategically, and working with big-picture ideas, reinsurance could be a great fit. It's a global, fast-growing field where you'd help companies tackle their toughest challenges, like expanding into new markets, managing money wisely, improving how they operate, and attracting top talent. To explore our solutions for insurers, click here: Reinsurance | Aon What the day will look like in Reinsurance Within Aon's Reinsurance Solutions team you will gain valuable experience by assisting Account Executives through both client work and internal projects. With the opportunity to learn and grow as you collaborate with cross-functional teams, you'll gain experience and exposure across a broad segment of clients as well. What sets our program apart from the rest? Explore Aon's culture and business areas, developing practical skills vital for future success and postgraduate opportunities. Engage in spotlights, community outreach events and networking opportunities with peers, fostering an understanding of exceeding client expectations and delivering distinct products and services. Development Planning Participate in a comprehensive development plan that includes deeply understanding Aon's business areas, ethical standards, professional environment, networking opportunities, learning internal systems, and honing interpersonal and team-building skills through collaboration events and colleague networking opportunities. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $61,000 - $68,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HYBRID #AonLaunchUS #CommercialRiskReinsuranceUS #LI-KC3 2571450
Early Careers: Reinsurance Aon invites ambitious college seniors to join our 2026 Early Careers Launch Program with opportunities available in our Reinsurance group. Immerse yourself in a unique and exciting environment with a career that offers global reach and makes a tangible impact on our clients. We encourage you to take the time to review our Reinsurance solution line. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. Skills and experience that will lead to success This opportunity is ideal for students interested in business, risk management, or analytics who want to develop practical skills in a dynamic, collaborative environment. A collaborative approach, with the ability to work independently when needed Motivation to deliver results and complete tasks with purpose Strong analytical thinking, creative problem-solving, and data-driven decision-making A clear commitment to integrity, client focus, and community values Flexibility, eagerness to learn, and a professional approach Working knowledge of Microsoft Office tools, especially Excel Active participation in extracurricular or leadership activities Qualifications College Seniors graduating between Spring 2025 to Spring 2026 with a minimum cumulative GPA of 3.0 Please Note: For this role you must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. What is Reinsurance? Reinsurance might sound complex, but here's the simple version: It's basically insurance for insurance companies. When big events like hurricanes or wildfires happen, insurance companies can face huge costs. Reinsurance helps them share those risks with other firms, making the whole system more stable and reliable. If you're someone who enjoys solving problems, thinking strategically, and working with big-picture ideas, reinsurance could be a great fit. It's a global, fast-growing field where you'd help companies tackle their toughest challenges, like expanding into new markets, managing money wisely, improving how they operate, and attracting top talent. To explore our solutions for insurers, click here: Reinsurance | Aon What the day will look like in Reinsurance Within Aon's Reinsurance Solutions team you will gain valuable experience by assisting Account Executives through both client work and internal projects. With the opportunity to learn and grow as you collaborate with cross-functional teams, you'll gain experience and exposure across a broad segment of clients as well. What sets our program apart from the rest? Explore Aon's culture and business areas, developing practical skills vital for future success and postgraduate opportunities. Engage in spotlights, community outreach events and networking opportunities with peers, fostering an understanding of exceeding client expectations and delivering distinct products and services. Development Planning Participate in a comprehensive development plan that includes deeply understanding Aon's business areas, ethical standards, professional environment, networking opportunities, learning internal systems, and honing interpersonal and team-building skills through collaboration events and colleague networking opportunities. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $61,000 - $68,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HYBRID #AonLaunchUS #CommercialRiskReinsuranceUS #LI-KC3
Lead Technical Project/Program Manager
ADP job in Miami, FL
**ADP is hiring a Lead Technical Project/Program Manager.** + _Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?_ + _Are you looking for an opportunity to make a difference by using your communication, problem- solving, and project management skills to drive results for our clients and our business?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
_Well, this may be the role for you. Ready to make your mark?_
_In this role, you'll lead technical content projects and programs - often involving internal systems and tools, strategic client-facing software applications, and GenAI solutions by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to business goals. You'll collaborate closely with technical content authors, content and information architects, product developers and owners, and data scientists, and use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets._
_The nature of what you do every day will not change -- your #1 goal is to lead technical content and adjacent teams to successfully deliver on their initiatives. Still, every day will be different because the teams you work with and solutions you provide will vary as they deliver on ADP's technical content roadmap._
_To thrive in this role, you have a way with project team members that builds rapport, establishes trust, communicates technical information in a digestible manner, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When your work is done successfully, your KPIs will be met or exceeded, and your project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion._
_Ready to #MakeYourMark?_ **_Apply now!_**
**_WHAT YOU'LL DO:_**
**_What you can expect on a typical day:_**
**_Be a True Partner._** _Do you want to be the ultimate relationship builder? You'll manage large cross-functional project teams and communicate with key stakeholders. You'll develop strong partnerships and working relationships at all levels of the organization, internally and externally._
**_Collaborate and Connect._** _Are you looking to learn and grow as a part of a team? You'll work within agile environments, adhering to scrums or other iterative development cycles, to lead and influence initiatives and projects. You'll provide strategic insights that enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects._
**_Think Like a Client, Act Like an Owner_** _. Not afraid to be the owner of your project? You'll provide analysis and status reports of projects and programs, including business cases, ROI, and performance metrics that measure the success of technical projects. You'll identify risks and opportunities, raise and manage escalations, and ensure visibility into project and program health across all stakeholders._
**_Create and Innovate._** _Do you want to champion best practices and process improvement_ ? _You'll use critical thinking and problem-solving skills to approach new situations. You'll continuously assess how technical teams work - identifying opportunities to improve processes, optimize workflows, and enhance how work is organized, assigned, tracked, and reported. You'll drive process improvements that strengthen collaboration and efficiency, and delivery quality._
**Experience.** You have 8+ years of experience in relevant project management skills gained and developed in the same or similar role.
**TO SUCCEED IN THIS ROLE:**
+ Enterprise-level experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently
+ Strong knowledge of project management processes, tools, and structured methodologies
+ Demonstrated experience with defining project metrics, measuring the results, evaluating success of projects and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews
+ Experience working with development teams, including an understanding of agile methodologies
+ Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project including setting up and facilitating meetings to keep things moving forward
+ Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues.
+ Excellent at managing multiple, changing, competing priorities
+ Adept at guiding and inspiring others in a consultative approach and driving collaboration and client focus with the project team and internal partners
+ Experience with metadata and tagging to organize information and experience with IXIAXOFT or other component content management system
+ Strong team leadership and ability to delegate responsibility to all levels of the project team, be direct, and hold the team accountable for deliverables
+ Ability to manage across formal organizational lines
+ Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
+ Excellent negotiation and facilitation skills, including effectively communicating with multiple functions/organizations to identify and negotiate required resources
+ Proficient with Microsoft Office Suite
+ Experience coaching, training, and mentoring other team members
+ Current PMP, PgMP certification
+ You'll have a bachelor's degree or equivalent.
For additional comfort in the role:
+ Experience with Jira, Financial Force, Anaplan, Confluence, or similar tools
+ You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll
+ PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
Find out why people come to ADP and why they stay: ****************************
(ADA version: **************************** )
\#LI-JR3
\#LI-Hybrid
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
401(k) Plan Specialist
ADP job in Miami, FL
**ADP is hiring a 401(k) Plan Specialist.** In this position you will Provide 401(k) product support to the ADP TotalSource 401(k) Plan Participants/Clients through technical knowledge, issue ownership and maintaining Plan compliance. Research and resolve issues relating to the ADPTS MEP 401(k) Plan ensuring compliance with government regulations and laws promulgated hereunder. Develop and maintain effective communications to ensure participant satisfaction on issue resolution.
**At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
**Insightful Expertise is a core value at ADP** . and in TotalSource we have built the largest Professional Employer Organization (PEO) in the country using that expertise. We provide our clients, small to mid-sized companies, with an integrated suite of HR management solutions - everything from payroll to benefits, HR compliance and HR support. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career?
We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.**
**RESPONSIBILITIES:**
Client Contact:
+ Respond to inquiries from MEP participants.
+ Acts a primary contact for day to day record-keeping matters with an emphasis on first-call resolution for items relating to Plan compliance, systems and processes.
System Updates:
+ Respond to inquiries regarding 401(k) technical, product, and compliance questions by researching and resolving issues.
+ Troubleshoot participant issues requiring a full working knowledge of desktop tools and resources including ADP and ING systems and the business processes that support them.
+ Analyze compliance test results and Plan documents for adherence to applicable rules and regulations.
+ Instruct clients on options available to correct failed (nondiscrimination) tests.
+ Ensure department adherence to daily schedule to support call volumes for inbound participant related calls.
+ Maintain flexibility to handle increases in daily phone volumes during peak calling times.
+ Assists associates with questions and escalated calls, follows through on required research
**QUALIFICATIONS REQUIRED:**
+ Bachelor's degree preferred with a concentration in: Business, HR, or related field
+ Years of directly related experience: 1-3 years
Preference will be given to candidates who have the following:
+ CEBS/ASPPA or other pension certification is a plus
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
District Manager
ADP job in West Palm Beach, FL
ADP is hiring a Sales Representative, Major Accounts. * Are you ready to control your financial future with unlimited upside earnings potential? * Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance?
* Are you looking for continuous learning and the opportunity to invest in yourself?
If so, then this may be just the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 999 employees. You will manage complete sales cycles, sell ADP's suite of solutions (40+ products and services) to executives, and accurately forecast your sales pipeline. ADP is here to support you and your goals with continuous sales training and the latest technology to set you up for success as you manage your book of business.
You'll spend most of your time doing what you do best -- selling in the field. But that's not all. You'll also document and manage multiple sales cycles, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do: Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Proven Winner. You have an impressive track record of closing sales, winning clients, and managing a territory.
* Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
* Confidently Fearless. You embrace opportunities, take risks, and challenge the status quo.
* Entrepreneurial Spirit. You're a natural leader, resourceful, thrive under pressure, and bounce back quickly.
* Trusted Advisor. You build relationships, live integrity, and deliver on promises...every time.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
* Two+ years of quota-carrying, outside business-to-business sales experience
* Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales.
* Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus points for these: Preferred Qualifications
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
#LI-EC1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Bilingual Customer Service Rep (English/Spanish)
ADP job in Miami, FL
ADP is hiring bilingual **Associate Client Support Consultants.** This position is hybrid - working 3 days in the Miami office and 2 days from home each week. + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
**To learn more about Client Services at ADP** , watch here: ********************************************
**WHAT YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Client Support.** You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
**Learn.** You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
**Organize.** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ Fluent in both English and Spanish (read, write and speak fluently).
+ At least one year of experience in a service center/call center environment.
+ You can work overtime hours during peak seasons (Dec - Feb).
+ A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
+ Experience noted above, OR
+ Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply now!**
\#LI-Hybrid
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Global Benefits Senior Consultant - Benchmarking/Data & Analytics
Miami, FL job
Global Benefits Senior Consultant - Benchmarking/Data & Analytics The Global Benefits Benchmarking/D&A Consultant is a great career opportunity that offers diversified project and client exposure. Duties include support in a variety of Global Benefits Management and / or other Global Benefits projects where Benchmarking and/or D&A is a component / core to the proposition. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Benchmarking (50%) Support client projects in Benchmarking and Data & Analytics with limited direction through completion and within established time frames and financial parameters to attain overall client deliverables. Attend client meetings and present results as an integral part of a collaborative client service team. Knowledge of our benchmarking spectrum and various offerings / capabilities. Familiarity with Market Research team and how to interact with them to deliver benchmarking services. Strong technical skills (actuarial background preferred) to be able to peer review results of Quantum studies. Data & Analytics Project Delivery (50%) Play a lead support role in the delivery of key D&A projects in the region working with an existing client team, the North America D&A community, supporting analytics teams and other junior colleagues as appropriate. This project delivery may be on a standalone basis or as part of a wider project or initiative. Support the template deliverables for core D&A projects - This includes support for onboarding / delivery of standard analytic suite solutions for our clients (e.g., Analytics Hub/Claims Analytics support in onboarding new users both internal and external, etc.). Other Responsibilites Include Resolve client issues at appropriate levels and inform relationship manager and other team members of pertinent issues. Communicate with external parties via phone and email such as HR contacts, plan sponsors, auditors, etc. to resolve issues, research and respond to routine inquiries, gather and prepare data. Conduct internal meetings and take notes, monitor and execute deliverables and accountabilities based on project scope and statement of work. Identify additional potential work and any out-of-scope services requested by clients. Achieve specified client servicing deliverables and goals identified each year, based on experience and technical This may include, billable hours, utilization goals, etc. Support senior members of the group in developing business opportunities through the introduction of additional services for existing clients. Skills and experience that will lead to success 5 years or more of direct experience in an HR consulting firm or professional services firm. Strong management and strong analytical ability. Excellent written and verbal communication skills, including strong presentation skills. Strong organizational skills, ability to handle multiple projects in as fast-paced and time-sensitive environment. Working knowledge of employee benefits. Demonstrated interest in the global environment, other cultures and languages Preferred Knowledge & Experience International or non-US benefits consulting experience. Demonstrated consultative skills to effectively work in a cohesive team environment as well as the ability to communicate with a variety of internal and external parties. Education Bachelor's degree (mathematics, finance, economics or other degrees where quantitative skills are required is preferred). Advanced degree or project management certification is an advantage How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $92,000 to $122,00 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HP1 #LI-HYBRID 2570330
Global Benefits Senior Consultant - Benchmarking/Data & Analytics The Global Benefits Benchmarking/D&A Consultant is a great career opportunity that offers diversified project and client exposure. Duties include support in a variety of Global Benefits Management and / or other Global Benefits projects where Benchmarking and/or D&A is a component / core to the proposition. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Benchmarking (50%) Support client projects in Benchmarking and Data & Analytics with limited direction through completion and within established time frames and financial parameters to attain overall client deliverables. Attend client meetings and present results as an integral part of a collaborative client service team. Knowledge of our benchmarking spectrum and various offerings / capabilities. Familiarity with Market Research team and how to interact with them to deliver benchmarking services. Strong technical skills (actuarial background preferred) to be able to peer review results of Quantum studies. Data & Analytics Project Delivery (50%) Play a lead support role in the delivery of key D&A projects in the region working with an existing client team, the North America D&A community, supporting analytics teams and other junior colleagues as appropriate. This project delivery may be on a standalone basis or as part of a wider project or initiative. Support the template deliverables for core D&A projects - This includes support for onboarding / delivery of standard analytic suite solutions for our clients (e.g., Analytics Hub/Claims Analytics support in onboarding new users both internal and external, etc.). Other Responsibilites Include Resolve client issues at appropriate levels and inform relationship manager and other team members of pertinent issues. Communicate with external parties via phone and email such as HR contacts, plan sponsors, auditors, etc. to resolve issues, research and respond to routine inquiries, gather and prepare data. Conduct internal meetings and take notes, monitor and execute deliverables and accountabilities based on project scope and statement of work. Identify additional potential work and any out-of-scope services requested by clients. Achieve specified client servicing deliverables and goals identified each year, based on experience and technical This may include, billable hours, utilization goals, etc. Support senior members of the group in developing business opportunities through the introduction of additional services for existing clients. Skills and experience that will lead to success 5 years or more of direct experience in an HR consulting firm or professional services firm. Strong management and strong analytical ability. Excellent written and verbal communication skills, including strong presentation skills. Strong organizational skills, ability to handle multiple projects in as fast-paced and time-sensitive environment. Working knowledge of employee benefits. Demonstrated interest in the global environment, other cultures and languages Preferred Knowledge & Experience International or non-US benefits consulting experience. Demonstrated consultative skills to effectively work in a cohesive team environment as well as the ability to communicate with a variety of internal and external parties. Education Bachelor's degree (mathematics, finance, economics or other degrees where quantitative skills are required is preferred). Advanced degree or project management certification is an advantage How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $92,000 to $122,00 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HP1 #LI-HYBRID
Lead Analytical Data Engineer
ADP job in Miami, FL
ADP is hiring a Lead Analytical Data Engineer for our HR Outsourcing (HRO) Data and Analytics organization. The Lead Analytical Data Engineer will play a key role in growing our newest chapter of analytics engineering professionals while interacting with cross-functional teams to address complex business requirements. We're seeking a value seeking, self-motivated, and analytical profession who act as a player and coach to multiple workstreams at the same time. The role demands the individual to possess technical skills required to perform the job in an effective manner. The right candidate will be a technical expert, should have the passion for data & analytics and works along with the team they manage.
What are we looking for?
An analytics and data engineering professional with a passion and track record for designing analytics and delivery methods to increase accuracy of reporting and advanced analytics in an agile environment to unlock transformational growth. Someone with intellectual curiosity who wakes up excited to work with a team towards excellence and partner with leaders to drive business outcomes and deliver analytical solutions. The ideal candidate is business-minded, customer-centric, team-oriented, self-motivated, a strategic thinker and results-driven.
Like what you see? Apply now!
Learn more about ADP at tech.adp.com/careers
Learn more about Client Services at ADP: ******************************************
A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: *****************************
WHAT YOU'LL DO:
Behaviors:
* Support the enhancement of data workstreams. As a seasoned data engineer, you strive to contribute to the growth of the team and your own skills. You actively seek opportunities to share your knowledge and collaborate effectively with your colleagues to maintain a high level of productivity.
* Customer-focused. You align data strategies with business objectives, working closely with key stakeholders in business and analytics functions to help them leverage data for added value. Your role involves facilitating data access for data science and business intelligence applications.
* Effective Communicator. You possess strong communication skills, both written and verbal, enabling you to convey data-related information to various team members and leadership. Your ability to articulate working plans and priorities within the team is an asset.
* Deliver Results.You are proactive and hands-on, addressing potential issues and ensuring that tasks are completed with attention to detail. The end product you and your team produce are of high quality and thoroughly polished.
* Continuous Improvement. You are committed to documenting existing analytics and automation processes and suggesting and implementing best practices to enhance efficiency and optimization.
* Problem Solving. You are ready to tackle challenges as they arise and find effective solutions to overcome them.
Responsibilities:
* Strategic Data Solution Development: Be the primary contributor to the development of data solutions with a strategic outlook, focusing on projects with high returns for HRO.
* Documentation and Best Practices: Catalog existing analytics and automation processes and provide recommendations for best practice methods to optimize and improve these processes.
* Collaborative Stakeholder Engagement: Collaborate closely with Strategic Pod Operations, Data Science, Business Intelligence, and Senior Leadership to create comprehensive roadmaps and execute project plans within a fast-paced agile development environment.
* Data Engineering Expertise: Lead and create the development of data tables tailored to specific use-cases by skillfully engineering critical elements from multiple data domains. Ensure the ingestion of HRO-specific data is well-structured, compliant with data quality standards, and traceable from the consumption layer back to the raw data layer.
* Strategic Integration and Security: Partner with the Data Operations, Data Governance and Strategic Pod Operations teams to streamline data integration, maintain data security, and access best practices. Contribute to the creation of end-to-end data analytics solutions.
* Technological Advancement: Conduct thorough research to identify and recommend cutting-edge technologies and processes that support rapid scaling and future growth initiatives.
* Prioritization and Delivery: Spearhead the prioritization of Business Needs, Leadership Questions, and Ad Hoc Requests to ensure on-time delivery and alignment with organizational goals.
* Quality Assurance: Drive the quality assurance and data quality efforts to enhance development timelines, reduce bugs, and maintain the reliability of our analytics products.
* Iterative Development: Bring your experience in developing v0.5 solutions, incorporating real-world feedback, and iterating to v1.0+ with a continuous improvement mindset.
* Exceptional Delivery: Leverage your successful track record of superior delivery and change management within an enterprise organization to drive positive change and growth.
To succeed in this role:
* Educational Background: Possess a bachelor's degree in computer science, engineering, business, statistics, or related fields; advanced degrees are preferred but not mandatory.
* Experience: Demonstrate a strong foundation in data analytics, engineering, and project management with a minimum of 8+ years of hands-on experience in the implementation, development, improvement, and support of data-related projects.
* Matrix Organization Experience: Showcase 3+ year of experience working in a matrix organization, where you directed the development team to achieve use case goals.
* Data Expertise: Exhibit deep experience with ETL (Extract, Transform, Load), Data Modeling, and Data Architecture, highlighting your ability to design and maintain data solutions.
* Industry Knowledge: Preference will be given to candidates with a background in PEO, Service, or Risk analytics, data engineering, data analytics and visualization, business intelligence, or analytical consulting.
* Healthcare Expertise: 3+ years of experience in the Health Insurance industry is preferred.
* Problem-Solving Aptitude: Prove your ability to lead a team in leveraging data, analytics, and business acumen to address intricate business challenges.
* Data Warehouse and Big Data Experience: Possess hands-on experience in designing and maintaining data warehouses and/or data lakes using big data technologies such as Hadoop, Spark, and especially DataBricks. Demonstrate expertise in managing data housed in various relational databases.
* Data Pipeline Proficiency: Showcase your expert competence in building data pipelines and deploying/maintaining them using tools like Git and Jenkins.
* Data Analytics Skills: Demonstrate experience and expertise in data mining methods, data modeling, and working with data warehouses, showcasing your ability to extract valuable insights.
* Proficiency in DataBricks: Hands-on experience and strong technical knowledge with DataBricks, particularly focusing on Apache Spark fundamentals, including Spark Architecture, its API's, and how to leverage it for data processing and analysis. Proficiency in PySpark/Python/SQL is essential for data manipulation, analysis, and transformation.
* AWS Certification: AWS certification is highly desirable, reflecting your expertise in cloud technologies and services.
* Framework Development: Experience in developing frameworks and utility services, including logging/monitoring is an asset, demonstrating your ability to create efficient and scalable solutions.
* Programming Skills: Proficiency in UNIX and the Python programming language is essential, as it is fundamental for data engineering tasks.
* Software Development Best Practices: Proven experience in delivering high-quality software following continuous delivery practices and using code quality tools such as JIRA, GitHub, and Jenkins is a strong advantage.
* Data Storage Solutions: Comfort with a variety of data storage solutions, including RDBMS (e.g., Oracle), Hive, HBase, Impala, and other options, showcases your versatility in handling different data storage needs.
* NoSQL Databases: Knowledge of NoSQL databases like MongoDB, HBase, Cassandra, etc., is a plus, highlighting your familiarity with a range of data storage technologies.
* Project Management Tools: Familiarity with Jira and Confluence is preferred, as it facilitates effective project management and documentation.
* Data Solutions Architecture: While not mandatory, experience as a data solutions architect is considered a significant advantage, demonstrating your ability to design comprehensive data solutions.
* Cloud Database Technologies: Experience with cloud database technologies, especially in the AWS environment, and the ability to develop solutions on cloud computing services and infrastructure in the data and analytics space is a valuable skill set.
* PySpark Expertise: Comfort with using PySpark APIs to perform advanced data transformations is a key technical requirement.
* MLOps and Containerization Knowledge: Familiarity with MLOps infrastructure (e.g., Databricks, MLflow) and containerization, including experience in managing production pipelines and microservices using technologies like Docker and Kubernetes.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
* Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
* Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
* Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
* Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
* Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: ****************************
(ADA version: **************************** )
#LI-PP1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Sales Representative (Entry-Level B2B) -Miami
ADP job in Miami, FL
ADP is hiring a Sales Representative, Small Business Services. * Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. * Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success?
* Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do: Responsibilities
* Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
* Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
* Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
* Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
* Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
* Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
* Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus points for these: Preferred Qualifications
* Prior quota-carrying experience
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
#LI-AD1
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Program Manager
ADP job in Miami, FL
ADP is hiring a Program Manager. * Are you ready to put your program and project management skills to work? * Do you excel in building relationships cross functionally at all level within the organization? * Have a strong love working in excel using your expertise in pivot tables and v-look ups?
* Enjoy presenting to key stakeholders?
Well, this may be the role for you. Ready to make your mark?
In this role, you will help lead the way by ensuring that our benefits programs meet the needs of our clients and associates alike. Reporting to the Sr. Director of Field Enablement, the Program Manager will play a key role in achieving the vision -- Simplify the way we work, make it easier for our associates & clients, gain efficiencies through the process, and deliver experience-based solutions. The successful candidate will help both the business and our partners deliver solutions that align to our strategic pillars and vision.
Every day will be different because the questions you receive will vary, as will the solutions you provide. There will be no shortage of new questions, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. The Program Manager will be responsible for planning, scheduling, and managing the activities of complex business projects spanning multiple organizations to ensure that project deliverables are provided on time, within budget and in accordance with specification. This position will require building and maintaining productive working relationships with various levels of stakeholders across all business functions. Program Managers are responsible for executing project procedures that support project management standards while ensuring delivery of the business goals.
Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
What you'll do: Responsibilities
What you can expect on a typical day:
* Execute strategic plan defined by senior leadership. Establish, manage, and publish comprehensive project plans.
* Determine success criteria of overall program. This includes gathering information of client feedback, project team feedback and senior leadership direction.
* Collaborate with cross functional teams on all Program deliverables
* Establish comprehensive cross functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues, and escalations. This includes program meetings, minutes, executive briefings, and issue management tracking.
* Communicate to all organizations, key stakeholders on overall project milestones, risk, scope and expectations, project integration, budget, and resource allocation
* Be accountable for meeting project schedule and results, and the quality of the deliverables
* Manage Program Scope. The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts
* Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients
* Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year
TO SUCCEED IN THIS ROLE: Requirements:
* 5+ years' Project/Program Management experience
* Experience in managing large project teams across multiple functions in the company.
* Excellent communication skills (written/verbal) with strong presentation and facilitation skills with the ability to interact all levels of leadership.
* Ability to align strategic vision to tactical initiatives.
* Strong collaboration and decision-making skills.
* Broad business perspective and understanding.
* Strong problem-solving and analytical skills.
* 10 -20% of travel
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus points for these: Preferred Qualifications
* PMP or equivalent Professional Project Management certification
* Demonstrated ability to develop and maintain highly complex, leveled, and balanced Project Plans using Workfront, or other comparable Project Management tools.
* Extensive knowledge and understanding of products, service, implementation, technical, training, financial and sales organizational operations
* Demonstrated success in managing multi-line product projects
* Proven track record of maintaining effective Project Team relationships in a highly matrixed environment.
* Must possess a proven ability to work effectively with an aggressive, demanding client and project teams. Must be able to work well under pressure and have a high tolerance for stress
* Excellent organizational and time management skills for managing multiple, diverse, and conflicting projects.
* Excellent communication, presentation, facilitation, and team leadership skills
* Demonstrated Ability to effectively communicate with executive level managers in a project-oriented setting where project risk is substantial and communication requirements are highly complex
* Demonstrated ability to build effective teams in a project-oriented setting where the team is large, geographically dispersed, and may have conflicting priorities and/or goals
* Demonstrated ability to identify and mitigate project risks to successfully meet project objectives
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Health & Wealth Analyst III
ADP job in Miami, FL
ADP is hiring a HR - Benefits Analyst III. **At ADP we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.**
**POSTIION SUMMARY:**
This position supports and drives transformation and change initiatives for ADP TotalSource's HR and Benefit products and services. Provides HR and Benefits solutions by process re-engineering and technology infusions handling all aspects of a project's life cycle.
**RESPONSIBILITIES:**
+ Process: Designs, develops and implements procedural changes geared at improving productivity, quality levels and client satisfaction in support of ADP TotalSource's HR - Benefits Products and Services. Enables standardization, centralization and off shoring efforts in the support of margin expansion initiatives while maintaining the highest degree of customer and field focus in delivery. Facilitates and leads implementation timelines defined in accordance with business goals. Provides reporting and associated analytics/ visibility to management stakeholders in support of decision making. Maintains current knowledge of evolving HR and Benefit legislations. Proposes new procedures and processes to enhance the delivery of HR and Benefit products and services.
+ Systems: Designs, develops and implements system changes to the ADP TotalSource enterprise platforms to support business objectives. Leads formulation of business requirements in collaboration with internal stakeholders and collaborates with system resources to help support implementation within defined timelines. Responds to project risk factors and issues related to delivery.. Effectively takes initiative from discovery, design and testing to implementation, validation and post-production activities.
+ Project Management: Applies consistent standard methodologies and effectively communicates to executive and leadership stakeholders. Highlights risk factors or project issues as they become known.
+ Support: Serves as a system/process subject matter expert and escalation point for operational and field units. Delivers HR and Benefit products and services according to Service Level Agreements. Provides a high level of quality service to clients, employees, vendors and associates. Identifies discrepancies and follows up to resolve. Resolves escalated issues through problem solving, ownership and follow through.
+ Performs other related duties as assigned.
**QUALIFICATIONS REQUIRED:**
+ Bachelor's and/or Master's Degree or equivalent experience
+ Minimum of 5 years directly related experience in Client Services, HR or Benefits
Preference will be given to candidates who have the following:
+ PMP, PHR, SPHR, or CEBS Certification preferred
+ Strong knowledge of federal, state, and local laws pertaining to HR and Benefits Administration.
+ Strong analytical and problem solving skills.
+ Ability to interact with all levels of an organization. Ability to build internal and external relationships and provide excellent customer service.
+ Ability to prepare written documentation, both in terms of process documentation and training materials.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Client Service Associate - Dec '25/May '26 Grads
ADP job in Miami, FL
ADP is hiring a **Client Service Associate.** Thanks for clicking! Let us tell you a little more... + Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.)
+ Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions?
+ Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.)
Well, then you might be just the person we're looking for!
As **Client Service Associate** , you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success.
**Does this sound like you?**
+ **Connector and Problem Solver.** You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions.
+ **People First** **.** You're a relationship builder who wants to help others, grow friendships, and support
+ **Agile Solution Seeker** **.** You can always find the right answer by anticipation, looking forward, and taking action.
+ **Insatiable Appetite to Learn** **.** You're always learning, growing, questioning, and challenging what's been done before.
**WHAT YOU'LL DO:** _Responsibilities_
**Be the Go-To Person and Trusted Advisor**
+ Serve as a consultant in servicing ADP's products/technologies.
+ Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
+ Work to resolve issues and provide solutions.
**Be a Networker and Relationship Builder**
+ Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions.
+ Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.
**Experience you'll need** : _Required Qualifications_
+ At least one year in a customer service environment.
+ Bachelor's Degree or equivalent in education and experience.
+ A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.
**Bonus points for these** : _Preferred Qualifications_
+ Proven ability to produce positive results.
+ Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
+ Strong client relationship-building skills.
+ Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
+ Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment.
+ The ability to learn and apply basic concepts in new situations.
+ Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP.
+ Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly.
+ Proficiency in the latest web technologies and working knowledge of various operating systems.
+ The ability to work in a team environment as well as work independently while making sound decisions.
+ Good knowledge of industry tools.
+ Excellent analytical and time management skills.
+ Excellent communication skills both verbal and written.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Make your mark.** We want you to challenge things and are open to fresh ideas.
+ **Bring your passion and fun.** Be yourself in a culture of highly diverse perspectives and insights.
+ **Stay ahead of the curve.** An agile, fast-paced environment means plenty of opportunities to progress.
+ **Become a certified smarty pants.** Ongoing training and development opportunities for even the most insatiable learner.
+ **Be your healthiest.** Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
+ **Get paid to pay it forward.** Company paid time off for volunteering for causes you care about.
If you've made it down this far, we have to ask: _What are you waiting for?_ **Apply now!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Business Transformation Manager
ADP job in Miami, FL
ADP is hiring a Business Transformation Manager. * Do you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals by driving projects to solve for problems across people, process and technology? * Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
* Do you enjoy collaborating with different stakeholders and team members while staying aligned to team objectives and goals?
If so, you will fit right in with our dedicated team, who make amazing things happen for each other and our clients every day. Do not just take our word for it… read on and see for yourself!
ADP is hiring a Business Transformation Manager for the HRO Business Transformation and PMO Team to lead projects from end-to-end strategy through execution in an internal consulting role. In this position, you will leverage your strategic change management, org design, business process, technology and consultative expertise to lead, manage and execute large-scale, strategic enterprise-wide transformational programs for the HR Outsourcing organization. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role.
What you'll do: Responsibilities
You are:
An experienced management, technology, or strategy consultative professional with the ability to define how best to leverage people, process, technology, and data to achieve desired business results. You are a highly driven initiative-taker inspired by working with cross-functional teams and have the capability to successfully deliver top executive initiatives from strategy through to execution. You possess exceptional capabilities in the areas of problem solving, strategic thinking, business and technical acumen, judgement, cross-functional collaboration, facilitation, and storytelling. You can go deep into the details while seeing the big picture and easily connecting the dots.
What you can expect on a typical day:
You will:
* Successfully manage multiple project workstreams related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO with different priorities and complete them according to target completion dates.
* Confidently plan and facilitate project meetings through clear and concise communications to set proper expectations, complex messages skillfully and influence audiences.
* Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle
* Proactive self-starter requiring moderate guidance to plan, distribute, and lead org design and/or business process improvement projects from strategy through execution based on previous project experience and expertise.
* Apply change management, org design and business process methodology and approaches to design and roll out programs for the organization's most strategic projects, mostly as part of large teams
* Be keenly focused on the internal associate experience, operational excellence, and efficiencies
* Determine the right priority of each project task and allocate tasks to project team members to fit into an overall project timeline.
* Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities
* Be a change catalyst capable of aligning strategy, people, process, and technology
* Perform assessments to develop insights and action plans to achieve best-in-class performance
* Understand the big picture and be able to connect all the dots with little guidance
* Be a servant leader and have a team mindset
TO SUCCEED IN THIS ROLE: Requirements
* At least 5 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting or strategy
* Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment (tech and business process), communications, training, change measurement and adoption tracking, survey development and data story telling
* Deep experience in business case development, organization design, operating model design and span of control principles
* Project management experience, develop an overall project plan, outlining a project's timeline, schedule, and roles and responsibilities.
* Possess excellent ability to re-design business processes from the ground up to drive efficiency and innovation for a project.
* Technology adoption/implementation - deep experience (strategy through execution)
* Technical training strategy development and execution, as needed as related to innovative technology
Behaviors:
* Proactive self-starter requiring minimal guidance and ability to meet deadlines
* Recommend and implement practical solutions while collaborating directly with stakeholders to drive business improvements
* Ability to think creatively and come to the table with proposed solutions
* Ability to anticipate and respond to fast-moving situations; comfortable brainstorming new ideas to deliver the best possible path forward and solutions.
* Strong problem-solving and critical thinking skills
* Highly organized, detail-oriented, and proactive with strong project management skills
* A willingness to operate within gray spaces and a desire to learn business transformation
Technical Skills:
* Advanced Microsoft PowerPoint skills - Develop and create executive friendly presentations validate new templates in MS Suite in accordance with project objectives.
* putting together executive friendly presentations cohesively, depending on the project or audience
* Advanced Microsoft Excel skills - Assess and execute the best analysis approach to be applied in researching and deriving data insights
* Develop a compelling storyline for each presentation to convey main ideas and leverage data insights using advanced analytical skills to influence the target audience.
Other Key Experience:
* Comfortable with ambiguity and "can go with the flow"
* Ability to work through roadblocks independently
* Experience in presenting to senior leaders is a plus
* Desire to grow within an organization
* Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)
Bonus points for these: Preferred Qualifications
* MBA or other advanced degree
* Big-4 management consulting experience with Fortune 500 clients
* Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
* Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
* Grow your career in an agile, dynamic environment with plenty of opportunities to progress
* Continuously learn through ongoing training, development, and mentorship opportunities
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones
* Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about
#LI-TK1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.