Service Coordinator
Faribault, MN jobs
Are you an experienced Service Coordinator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Service Coordinator to work at their company in Faribault, MN.
The Service Coordinator is responsible for managing and coordinating the delivery of services to clients. This role involves liaising with clients, service providers, and internal teams to ensure that all services are delivered on time, within budget, and to the highest standard. The Service Coordinator also handles administrative tasks related to service delivery, including scheduling, documentation, and communication
Primary Responsibilities/Accountabilities:
Own the customer communication and coordination of service delivery
Responsible for preparing quotations and managing the service delivery timeline
Schedule the delivery of services, ensuring that resources are available and tasks are assigned to the appropriate personnel - this may be with internal field technicians or service partners
Responsible for initiating and advancing installed-base service opportunities with customers, effectively communicating the benefits and scope of our offerings
Administer the follow-up cadence for aftermarket service opportunities using digital tools
Manage and update service schedules, ensuring timely and accurate communication with clients and service providers
Responsible for gathering all pertinent onsite information, including safety requirements, any required training and work scope, to then communicate to the assigned field technician
Maintain accurate and up-to-date records of client interactions, service plans, and service delivery via client digital tools
Work closely with internal teams, including sales, operations, and finance, to ensure seamless service delivery
Qualifications:
Experience in Service Coordination or Customer Support
2+ years in a similar role involving scheduling, client communication, and service delivery.
Strong Organizational and Time-Management Skills
Ability to manage multiple service schedules and priorities in a fast-paced environment.
Excellent Communication Skills
Proficient in both written and verbal communication for interacting with clients, technicians, and internal teams.
Proficiency with Digital Tools and CRM Systems
Comfortable using scheduling software, service management platforms, and Microsoft Office Suite.
Problem-Solving and Critical Thinking
Ability to resolve scheduling conflicts, anticipate service needs, and adapt to changing circumstances.
Attention to Detail and Accuracy
Skilled at maintaining precise records, quotations, and documentation for service delivery.
Customer-Focused Mindset
Demonstrated ability to build positive relationships and ensure high levels of client satisfaction
Leasing Coordinator-Affordable Housing
New York, NY jobs
THIS ROLE IS ONSITE IN QUEENS 5 DAYS PER WEEK.
The Organization is looking for a bright, energetic Leasing Coordinator for their newest affordable housing development. This position reports to the Property Operations Manager and will provide assistance with the leasing process and other related property management tasks providing quality service to the tenants and prospective tenants.
Responsibilities:
Prepare lease renewals
Update Student Status LIHTC Recertifications
Ensuring all leases are renewed within 120 days
Upload all resident documents to Yardi
Assist resident in understanding their leases, ledger, and payment
Provide support to Residents with property amenities
Collect rent/security deposits for new rental
Assist with the process of reviewing and submitting annual subsidies (Sec 8, CittFHEPS, NYCHA, etc.) contracts from City Agencies
Show viewing for new prospects market and the HPD lottery
Prepare documents for key pick up -move in documents
Respond to Residents both oral and written communications
Resolve ledger billing and building issues
Correspond with all departments to ensure quality and accuracy
Other duties as assigned
Requirements:
Must be enthusiastic with strong customer service abilities and follow-up.
Must be capable of multi-tasking and prioritizing work
Detail oriented with strong follow-up skills
Prior training in Fair Housing regulations preferred
Experience working with Yardi preferred
Must exhibit excellent verbal and written communication skills
High School or GED required;
Excellent Organizational skills, time management a plus
Ability to work independently once trained and as part of team.
Microsoft office, Word, Excel experience
Child/Youth Program Coordinator
Springfield, IL jobs
Come join a company that strives for
Extraordinary People and Exceptional Performance
! Chenega Government Mission Solutions, LLC, a Chenega Professional Services' company, is looking for a Child/Youth Program Coordinator to promote quality of life for Army National Guard dependent youth by providing secure, flexible, high-quality support and enrichment programs, in the United States, Puerto Rico, the U.S. Virgin Islands, Guam, and the District of Columbia. The ARNG CYS provides education, access to benefits, partnerships for opportunities, resiliency and leadership skills, and outreach to ARNG parents and school-aged youth.
Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, innovative solutions for our clients.
Responsibilities:
Plan and deliver youth curriculum and programs and provide relevant support and resources to Army National Guard military youth and families
Design marketing materials and publications, complete program-specific reports, and successfully convey information in both verbal and written formats
Ensure youth services being provided meet the needs of the military population(s) being served and align with established national metrics of performance
Actively work to recruit, train and manage a state-level volunteer team, as well as build local and state-level partnerships with youth service programs and organizations
Plan and operate large and small scale events
Analyze statistical data, evaluate program effectiveness and brief trend analysis based on compiled data
Qualifications:
Bachelor's Degree
Experience in areas related to youth programming and development
A combination of post-secondary education and experience with direct youth programming can be considered commensurate with a Bachelor's degree
Ability to work onsite in Springfield, Illinois
Good interpersonal communication skills and attention to detail
Computer literate and proficient in preparing Microsoft Word, Excel, and PowerPoint documents
Ability to multi-task, manage priorities, and meet deadlines
Significant experience working with youth of all ages, an awareness of youth development and youth developmental needs, experience developing and implementing youth curriculum preferred
Military experience or direct civilian experience in a military organization is preferred
Availability outside of traditional work hours is required (after school, evening, weekend, and overnight). The specific frequency for this availability varies by location. Team members are able to flex time for weeks that they work more than 40hrs.
All new employees attend a 2 week (consecutive) training course at Ft. McCoy, Wisconsin. This (paid) training must be completed within 6-12 months of date of hire.
Final salary determination based on skill-set, qualifications, and approved funding.
Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following:
Paid Time Off
PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually
Paid Holidays - 11
California residents receive an additional 24 hours of sick leave a year
Health & Wellness
Medical
Dental
Vision
Prescription
Employee Assistance Program
Short- & Long-Term Disability
Life and AD&D Insurance
Spending Account
Flexible Spending Account
Health Savings Account
Health Reimbursement Account
Dependent Care Spending Account
Commuter Benefits
Retirement
401k / 401a
Voluntary Benefits
Hospital Indemnity
Critical Illness
Accident Insurance
Pet Insurance
Legal Insurance
ID Theft Protection
Residency Fellowship Program Coordinator
Boston, MA jobs
Job Title - Coordinator - Residency Fellowship Program
, with the possibility of extension
Shift Time - Mon - Fri 8:30AM - 5PM
***
Position Overview:
It may change based on the needs of the department and meetings.
The preferred candidate should have experience with zoom meetings, MedHub, Microsoft teams and onboarding of students and fellows.
Epic experience required.
Scheduling functions and luncheons.
Company Overview:
Infojini Consulting is a Staffing and Recruitment company and incorporated in Baltimore, MD.
Infojini caters various hospitals, health & wellness centers, pharmacy, and medical facilities over fifty states across the United States
Innovation Coordinator
New York, NY jobs
Our client is hiring an Innovation Coordinator on a direct full time basis.
You are the engine of the Innovation team. You keep our AI projects moving by coordinating meetings, demos, and training sessions, managing logistics with vendors, and maintaining project trackers and documentation. Whether we're launching a new GenAI pilot, preparing internal training, or routing a tool through InfoSec review, you make sure nothing slips through the cracks. You help us stay organized, keep up momentum, and ensure the right information gets to the right people at the right time. Your reliability, attention to detail, and follow-through are what allow the team to move quickly and stay focused.
Responsibilities
Operational Coordination
Own calendars, agendas, invites, and logistics for demos, workshops, trainings, and meetings.
Prepare agendas and materials, capture decisions and action items, and circulate timely notes.
Maintain team Monday.com boards and SharePoint trackers.
Vendor and Pilot Logistics
Coordinate vendor NDAs and security reviews, routing documents and requests to the right owners and tracking completion.
Coordinate training sessions and office hours.
Manage invites, attendance, recordings, and distribution of materials.
Practice Innovation Content Management
Keep Innovation intranet pages current.
Ensure files are stored in the right place with correct versioning and permissions.
Support knowledge-sharing around innovation cross-functionally within the firm.
Qualifications
The ideal candidate will have:
• Bachelor's degree and 2-4 years of previous experience in a fast-paced professional services environment.
• Proficiency in M365, Monday.com, and GenAI tools and workflows; basic comfort in Power BI or similar data reporting tools.
• A strong interest in legal innovation, coupled with enthusiasm, curiosity, and drive to learn in this rapidly evolving field.
• The ability to work independently, manage competing deadlines, and an eagerness to take ownership and initiative.
• The ability to multitask and shift priorities as needed within a changing environment.
• Strong attention to detail and clear communication.
Community Resource Coordinator
Los Angeles, CA jobs
Immediate need for a talented Community Resource Coordinator. This is a 06+ months contract opportunity with long-term potential and is located in Los Angeles, CA (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-91400
Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Conduct telephonic and community outreach to connect members with essential resources such as housing, food assistance, transportation, and healthcare services
Document member interactions, follow-up actions, and outcomes accurately in system databases
Perform monthly reviews of structured notes to ensure documentation quality and compliance
Facilitate appointments with primary care providers and assist members in navigating healthcare systems and benefit programs
Participate in wellness outreach programs, maternal and reproductive health initiatives, and community health fairs
Collaborate with internal teams to identify barriers and create solutions to improve member engagement and care coordination
Achieve a member contact completion rate of at least 35% and ensure timely follow-ups on outreach campaigns
Key Requirements and Technology Experience:
Key Skills; Community Resource Coordinator
1-2 years of related healthcare experience (e.g., member advocate, community resources, or care coordination roles)
Valid driver's license and active auto insurance (required for member visits)
Proficient in English and Spanish both.
High School Diploma or GED
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Care Management Support Coordinator
McAllen, TX jobs
Immediate need for a talented Care Management Support Coordinator. This is a 06 months contract opportunity with long-term potential and is located in McAllen, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93118
Pay Range: $16.00 - $17.00 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Conduct outreach calls to members to assist with care plan follow-ups, resource coordination, appointment scheduling, and general inquiries
Provide education and guidance to members and caregivers regarding program processes, available services, and next steps
Support members by connecting them with community resources and health plan services to promote high-quality care experiences
Address member and provider inquiries, explain procedures and protocols, and escalate issues when necessary
Perform onboarding and administrative tasks such as sending welcome packets, educational materials, and other correspondence
Maintain and update non-clinical member records in accordance with current policies and regulatory guidelines
Use knowledge of available benefits, local programs, and social resources to make appropriate referrals for Social Determinants of Health (SDOH) needs
Participate in team huddles, meetings, and training sessions as required
Meet daily performance metrics and comply with all organizational policies and standards
Perform other duties as assigned
Key Requirements and Technology Experience:
Key Skills; Proficient in English and Spanish both .
At least 1 year of experience in healthcare or medical .
Experience with appointment scheduling .
Should be comfortable for onsite training in McAllen
High School diploma or GED required
1-2 years of related experience required
Experience in high-volume inbound and outbound calling is strongly preferred
Appointment scheduling experience
Bilingual (Spanish)
Proficiency with Microsoft Office applications
Knowledge of healthcare processes or medical experience
Our client is a leading Healthcare Insurance Company Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Order Coordinator (Spanish Support)
Minneapolis, MN jobs
Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.
The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.
Responsibilities
Respond to customer inquiries via phone, email, or other channels.
Maintain professionalism with internal and external customers, ensuring positive interactions.
Generate and close quotes, process orders, and route website leads.
Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
Resolve product or service issues, escalating when necessary.
Liaise between production, customer care, and accounting to track orders.
Assist with audits, reporting, and account analysis for clients.
Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.
Qualifications
Associate degree or equivalent experience; combination of education and relevant work experience considered.
Strong written and verbal proficiency in Spanish and English.
Sales administration experience preferred.
Familiarity with product structures, bill of materials, routers, or technical prints.
Excellent written communication skills.
Strong organizational, technical, and problem-solving skills.
Ability to work under pressure, meet deadlines, and manage competing priorities.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
Experience with video conferencing tools (Zoom, Teams, etc.).
Workplace Exp Coordinator
Boston, MA jobs
Immediate need for a talented Workplace Exp Coordinator. This is a 02 months Contract To hire opportunity with long-term potential and is located in Boston, MA (Onsite).Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93507
Pay Range: $23 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
General Office assistant
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Key Requirements and Technology Experience:
Key Skills; ["Front Desk ", "Office Service, "Workplace Services", "Administrative Support", "Customer Service Coordinator"]
Our client is a leading Commercial Real estate services and investments Industry . and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Workplace Exp Coordinator
San Jose, CA jobs
Immediate need for a talented Workplace Exp Coordinator . This is a 02 months contract opportunity with long-term potential and is located in San Jose , CA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93510
Pay Range: $24- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
General Office assistant
First point of contact for all those entering the facility.
Greet them with a friendly and welcoming demeanor.
Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner.
Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed.
Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers.
Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events.
This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow property-specific security and emergency procedures.
Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team.
Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Key Requirements and Technology Experience:
Must have skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] .
Our client is a leading Real Estate Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Co-Occurring Coordinator - Mays Landing
Somers Point, NJ jobs
Job Details Somers Point, NJ $30.00 - $35.00 HourlyDescription
Schedule: Monday-Friday 5am-1pm
ARS Treatment Centers specialize in outpatient treatment for those suffering from opioid use disorder. Our clinic is one of ten locations in the mid-Atlantic region that provides specialized outpatient medication-assisted treatment..
Respect, Empowerment, Professionalism, and Excellence are operationalized at all levels of the organization. We welcome input and ideas from patients and staff at all levels and incorporate them into our daily activities, interactions and strategic plan. We are currently seeking a Co-Occurring Coordinator to join our team!
ARS rewards it's employees for their hard work and dedication to providing the best care possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER:
Benefits
Competitive Wages
We offer flexible scheduling to accommodate your work/life balance
Opportunities for Career Advancement and Personal Growth
Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Company Paid Life Insurance
Flexible Spending Accounts (FSA) & Health Reimbursement Accounts (HRA)
Paid Time Off - Vacation, Personal, Sick Days & Paid Holidays
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life and Long Term Disability Coverage
And More!
Employee Perks Program
Tickets At Work for Discounted Entertainment Tickets
Tuition Reimbursement
In Facility Training/In-service Programs
Employee Assistance Program
Free Will/Estate Preparation Services
Optional Legal & Identity Protection Services
Verizon Wireless Discount
Position Description:
The Co-Occurring Coordinator is responsible for ensuring all patients screening positive for possible mental health conditions receive follow up evaluation and referrals. This individual is also responsible for rendering counseling services in terms of individualized patient needs, according to the ARS vision and mission, state and federal regulations, and accreditation agency standards pertaining to Narcotic Treatment Programs and the Division of Addiction Services (DAS), under the director of the Executive Director.
Duties and Responsibilities:
Review and sign off on all mental health and Trauma screenings from admissions daily
Carry a caseload of up to 25 MAT patients
Follow up with all patients who screen positive on the mental health screener within 7 days and complete mental health assessment within 14 days of admission.
Provide mental health assessments and treatment services to clients and families in our MAT and IOP programs.
Consult with Chief Clinical Officer regarding mental health assessments and services.
Consult with Clinical Supervisor and SUD counselors to ensure Mental Health referrals and follow up are added to patient treatment plans who screen positive on mental health and trauma screeners.
Follow up with all clients receiving referral to external mental health provider within 30 days of referral and then at minimum every 90 days thereafter.
Participate in community mental health activities, including consultation and education.
Link patients to necessary services in the co-occurring network.
Qualifications
Minimum of a Master's degree in a mental health discipline from an accredited university
LAC, LSW or LAMFT required
Experience completing mental health assessments, referrals, and follow-up
Experience in group, family, and individual therapy
RN Case Management Coordinator - Renal
South Carolina jobs
We are currently hiring for a Case Management Coordinator to join BlueCross BlueShield of South Carolina. In this role as a Case Management Coordinator, care management interventions focus on improving care coordination and reducing the fragmentation of the services the recipients of care often experience, especially when multiple health care providers and different care settings are involved. Taken collectively, care management interventions are intended to enhance client safety, well-being, and quality of life. These interventions carefully consider health care costs through the professional care manager's recommendations of cost-effective and efficient alternatives for care. Thus, effective care management directly and positively impacts the health care delivery system, especially in realizing the goals of the "Triple Aim," which include improving the health outcomes of individuals and populations, enhancing the experience of health care, and reducing the cost of care. The professional care manager performs the primary functions of assessment, planning, facilitation, coordination, monitoring, evaluation, and advocacy. Integral to these functions is collaboration and ongoing communication with the client, client's family or family caregiver, and other health care professionals involved in the client's care.
Description
Job Description
Location
This position is full-time (40 hours/week) Monday-Friday from 8:00am-4:30pm or 8:30am - 5:00pm EST and will be fully remote.
What You'll Do:
Provides active care management, assesses service needs, develops and coordinates action plans in cooperation with members, monitors services and implements plans, to include member goals. Evaluates outcomes of plans, eligibility, level of benefits, place of service, length of stay, and medical necessity regarding requested services and benefit exceptions. Ensures accurate documentation of clinical information to support and determine medical necessity criteria and contract benefits. Provides telephonic support for members with chronic conditions, high-risk pregnancy or other at-risk conditions that consist of: intensive assessment/evaluation of condition, at-risk education based on members' identified needs, provides member-centered coaching utilizing motivational interviewing techniques in combination with reflective listening and readiness to change assessment to elicit behavior change and increase member program engagement.
Participates in direct intervention/patient education with members and providers regarding health care delivery system, utilization on networks and benefit plans. May identify, initiate, and participate in on-site reviews. Serves as member advocate through continued communication and education. Promotes enrollment in care management programs and/or health and disease management programs.
Provides appropriate communications (written, telephone) regarding requested services to both health care providers and members.
Performs medical or behavioral review/authorization process. Ensures coverage for appropriate services within benefit and medical necessity guidelines. Utilizes allocated resources to back up review determinations. Identifies and makes referrals to appropriate staff (Medical Director, Case Manager, Preventive Services, Subrogation, Quality of care Referrals, etc.). Participates in data collection/input into system for clinical information flow and proper claims adjudication. Demonstrates compliance with all applicable legislation and guidelines for all regulatory bodies, which may include but is not limited to ERISA, NCQA, URAC, DOI (State), and DOL (Federal).
Maintains current knowledge of contracts and network status of all service providers and applies appropriately. Assists with claims information, discussion, and/or resolution and refers to appropriate internal support areas to ensure proper processing of authorized or unauthorized services.
To Qualify for This Position, You'll Need the Following:
Required Education: Associates in a job-related field.
Degree Equivalency: Graduate of Accredited School of Nursing or 2 years job related work experience.
Required Experience: 4 years recent clinical in defined specialty area. Specialty areas include: oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedics, general medicine/surgery. Or, 4 years utilization review/case management/clinical/or combination; 2 of the 4 years must be clinical.
Required Skills and Abilities: Working knowledge of word processing software.
Knowledge of quality improvement processes and demonstrated ability with these activities.
Knowledge of contract language and application.
Ability to work independently, prioritize effectively, and make sound decisions.
Good judgment skills.
Demonstrated customer service, organizational, and presentation skills.
Demonstrated proficiency in spelling, punctuation, and grammar skills.
Demonstrated oral and written communication skills.
Ability to persuade, negotiate, or influence others.
Analytical or critical thinking skills.
Ability to handle confidential or sensitive information with discretion.
Required Software and Tools: Microsoft Office.
Required License/Certificate: An active, unrestricted RN license from the United States and in the state of hire OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) OR, active, unrestricted licensure as counselor, or psychologist from the United States and in the state of hire (in Div. 75 only). For Div. 75 and Div. 6B, except for CC 426: URAC recognized Case Management Certification must be obtained within 4 years of hire as a Case Manager.
We Prefer That You Have the Following:
Preferred Work Experience: At least 4 years of renal nursing experience.
Prior hemodialysis, peritoneal dialysis, nephrology nursing, and/or access management experience.
7 years-healthcare program management.
Preferred Education: Bachelor's degree- Nursing
Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes.
Preferred Licenses and Certificates: Case Manager certification, clinical certification in specialty area.
Our Comprehensive Benefits Package Includes the Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
Pay Range Information:
Range Minimum
$53,462.00
Range Midpoint
$77,860.00
Range Maximum
$102,258.00
Pay Transparency Statement:
Please note that this range represents the pay range for this and other positions that fall into this pay grade. Compensation decisions within the range will be dependent upon a variety of factors, including experience, geographic location, and internal equity.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
Auto-ApplyService Coordinator I - Lackawanna/Luzerne County
Scranton, PA jobs
requires travel in Lackawanna and Luzerne county and surrounding areas.***
***Sign On Bonus available***
Pittsburgh Post Gazette 2025 Top Workplaces Winner!
View our Pittsburgh Post Gazette Top Workplaces Page here: *************************************************************
Join Our Team as a Service Coordinator I!
Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!
About Us:
At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.
View our careers page here: *****************************************************
Key Responsibilities:
Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
Database Management: Maintain and utilize internal databases to track participant information and encounters.
Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
Company Values: Demonstrate company values consistently in all interactions and duties.
Qualifications:
Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
OR
Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Technical Skills: Proficient in using computer systems and technology relevant to the role.
Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Lackawanna and Luzerne and surrounding counties.
Why Join Us?
Impactful Work: Make a real difference in the lives of individuals in your community.
Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
Professional Development: Opportunities for continuous learning and career advancement.
Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.
Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!
Project Co-coordinator
South Plainfield, NJ jobs
Sevagan
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 120 | Valencia, CA 91355
Direct Phone: ************** Ext. 513 | Email: *********************
Job Description
Position Summary:
The responsibility of the SPOC (Single Point of Contact) will be to support Verizon Rapid Delivery (VRD) and Legacy CPE Quoting Support by understanding all steps and processes of VRD and Legacy quoting and ordering. They will manage all requests from the vertical/region they support. The SPOC will work with each of the departments necessary to complete a quote request. They will utilize the GID/RFP Facilitators, VRD Quoting, CPE Quoting, Manual Quoting, IT Engagement and SAS Team if needed.
Responsibilities:
⦁ Field escalations on requests from sales.
⦁ Escalate issues with other departments when they cause delays with the quoting process
⦁ Work with Product Marketing on new and updated product offerings
⦁ Attend Sales Managing Partners weekly calls
⦁ Attend Technical Managing Partners weekly calls
⦁ Work closely with the Quoting Manager assisting them when needed.
⦁ Interact with other SPOCs, sharing Best Practices.
⦁ Ensure SLA is being met for each quote
⦁ Work with complex solution on nonstandard quote requests.
Technical Knowledge:
⦁ General knowledge of Networking Technologies
⦁ Familiarity of WAN technologies: MPLS, (carrier) Ethernet, TDM
⦁ General knowledge of the telecom market (i.e. Carriers, VAR's and System Integrators)
⦁ Overall technical aptitude and forward thinking
⦁ Thorough understanding of PremiSys and ProQuest.
⦁ Knowledge of all departments involved in processing a quote
Additional Information
All your information will be kept confidential according to EEO guidelines.
Easy ApplyService Coordinator I - Allegheny County
Pittsburgh, PA jobs
requires travel in Allegheny county and surrounding areas.***
***Sign On Bonus available***
Pittsburgh Post Gazette 2024 and 2025 Top Workplaces Winner!
View our Pittsburgh Post Gazette Top Workplaces Page here: *************************************************************
Join Our Team as a Service Coordinator I!
Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!
About Us:
At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.
View our careers page here: *****************************************************
Key Responsibilities:
Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
Database Management: Maintain and utilize internal databases to track participant information and encounters.
Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
Company Values: Demonstrate company values consistently in all interactions and duties.
Qualifications:
Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
OR
Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Technical Skills: Proficient in using computer systems and technology relevant to the role.
Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Allegheny and surrounding counties.
Why Join Us?
Impactful Work: Make a real difference in the lives of individuals in your community.
Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
Professional Development: Opportunities for continuous learning and career advancement.
Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.
Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!
Service Coordinator I - Beaver/Butler/Lawrence Counties
New Castle, PA jobs
requires travel in Beaver, Butler, Lawrence counties and surrounding areas.***
***Sign On Bonus available***
Pittsburgh Post Gazette 2024 and 2025 Top Workplaces Winner!
View our Pittsburgh Post Gazette Top Workplaces Page here: *************************************************************
Join Our Team as a Service Coordinator I!
Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!
About Us:
At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.
View our careers page here: *****************************************************
Key Responsibilities:
Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
Database Management: Maintain and utilize internal databases to track participant information and encounters.
Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
Company Values: Demonstrate company values consistently in all interactions and duties.
Qualifications:
Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
OR
Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Technical Skills: Proficient in using computer systems and technology relevant to the role.
Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Beaver, Butler, and Lawrence counties and surrounding counties.
Why Join Us?
Impactful Work: Make a real difference in the lives of individuals in your community.
Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
Professional Development: Opportunities for continuous learning and career advancement.
Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.
Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!
Service Coordinator I - Dauphin
Harrisburg, PA jobs
requires travel in Dauphin county and surrounding areas.***
***Sign On Bonus available***
Pittsburgh Post Gazette 2025 Top Workplaces Winner!
View our Pittsburgh Post Gazette Top Workplaces Page here: *************************************************************
Join Our Team as a Service Coordinator I!
Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!
About Us:
At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.
View our careers page here: *****************************************************
Key Responsibilities:
Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs.
Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
Database Management: Maintain and utilize internal databases to track participant information and encounters.
Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.
Company Values: Demonstrate company values consistently in all interactions and duties.
Qualifications:
Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
OR
Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred
Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
Technical Skills: Proficient in using computer systems and technology relevant to the role.
Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Dauphin and surrounding counties.
Why Join Us?
Impactful Work: Make a real difference in the lives of individuals in your community.
Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
Professional Development: Opportunities for continuous learning and career advancement.
Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.
Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!
Admissions Specialist
Wilmington, NC jobs
ESSENTIAL FUNCTIONS:
Facilitate and assist patients through the admissions and assessment processes.
Coordinate admission and transfer between levels of care within the facility.
Provide accurate and ongoing assessment of patient status in the admissions process.
REQUIREMENTS:
Minimum one year experience working with individuals in a clinical or observational capacity
Ability to work with male and female adult (18+) patients with chemical dependency and mental health disorders
Teamwork and excellent customer service
CPI and CPR Certifications (offered on site)
PREFERRED
Minimum one year experience working with individuals in a clinical or observational capacity, preferably within the area of substance use disorder
Benefits:
BC/BS Health Insurance (3 plans to choose from)
Delta Dental (2 plans to choose from)
NVA Vision Insurance
Paid life insurance
401k with a matching contribution
Vacation/Sick/Extended Sick/Personal time
Paid holidays
Supplemental Life
Short term and Long term disability
Free onsite employee fitness center
Free meals
Employee Discount program
Employee Fun events
Annual performance review and Merit increase review
Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)
For the 5
th
consecutive year, Wilmington Treatment Center has been recognized by Newsweek magazine as one of the best Addiction Treatment Centers in the US. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.
TU Academic Coordinator
Washington jobs
This Position is to provide LREC Subject Matter Expert (SME) support for TUTOR students in DoD LREC programs by advising students on DoD/Service requirements, conduct and maintain ILTPs that chart a path for enhancing TUTOR students' DLPT/OPI scores, capture metrics that demonstrate improvement, coordinate with organizations' LREC stakeholders i.e. CLPMs, DLPMs, LIDs, LMAS, etc. to ensure students' are meeting goals and/or expectations of their CLP. Also, to coordinate with instructors, relative to their respective students, any scheduling issues, availability gaps, and no-shows. Note: Immediately notify Academic Manager and Director of the Language Branch if any of the following occurs: Instructor no-show to a scheduled class or session, TUTOR-LREC technical issues, student or instructor incidents (unprofessional conduct).
Requirements
The Advisor shall have a bachelor's degree in any field or 5 years' experience managing DoD LREC programs. A former linguist and/or CLPM with experience in DoD and Service LREC doctrine and policy.
Policy Services Coordinator
Houston, TX jobs
POLICY SERVICES COORDINATORREPORTS TO: Licensing & Customer Satisfaction Manager DEPARTMENT: Operations FLSA STATUS: Non-Exempt TRAVEL: None WORK SCHEDULE: M-F, may need to flex times due to business needs
Covr Technologies is a market leading insurance-as-a-services platform (InsurTech) that simplifies the buying process for life, long-term care, and disability insurance products sold through financial and wealth management advisors, banks, credit unions, RIAs, consumer brands and fintech channels. There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016. Our platform has processed close to $5 billion in claim benefits for end-consumers.
Covr's platform provides a simpler way for people to protect what matters most and a better consumer experience. We have streamlined the insurance application and underwriting process from days to minutes using A.I. technology. Covr has a dynamic and transparent work environment where we create opportunities for our employees to grow. We embrace a flexible work environment that encourages high productivity and job satisfaction. We have strong core values: Client First, Collaboration, Innovation and Fun!
JOB SUMMARY:
We are seeking a detail-oriented and highly organized Policy Services Coordinator. In this role, you will be responsible for supporting the policy service needs of clients, advisors, and agents, ensuring smooth processing of policy transactions, and maintaining strong relationships with insurance carriers. The ideal candidate will have experience in the insurance industry, excellent communication skills, and a passion for providing exceptional customer service.
ESSENTIAL JOB FUNCTIONS, DUTIES, AND PERFORMANCE RESPONSIBILITIES:
Policy Administration:
Manage policy changes and updates, ensuring accuracy and timely processing
Coordinate with insurance carriers to resolve any discrepancies or issues related to policies
Assist clients and agents with policy inquiries and lapse notifications
Process policy conversions
Customer Service:
Handle incoming calls, emails, and messages from agents and clients regarding policy inquiries or requests
Provide exceptional service to agents and clients by addressing issues promptly and accurately
System Updates and Reporting:
Maintain accurate and up-to-date records in our agency management system
Generate reports for management on policy status, lapse notifications, and other key metrics
Coordinate the accuracy of all of our inforce policies as reported in PowerBI
Collaboration:
Work closely with agents/advisors, operational teams, sales teams, and insurance carriers to ensure a seamless policy service experience
Support the leadership team and other team members with special projects as needed
Performs other duties and projects as assigned.
JOB SPECIFICATIONS AND QUALIFICATIONS:
Education and Experience:
High School Diploma or equivalent required
Insurance-related certifications (e.g., Life & Health licenses) preferred, but not required
2+ years of experience in life insurance policy services, preferably within a BGA, carrier, or insurance agency
Knowledge of life insurance products, policies, and carrier processes is highly preferred
Knowledge and Skills:
Strong communication skills, both written and verbal
Detail-oriented with the ability to multitask and manage multiple priorities
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Ability to work independently and as part of a team
Excellent attention to detail and ability to multi-task without losing focus.
Comfortable with routine, repetitive tasks
BENEFITS PACKAGE:
We offer a competitive benefits package:
Hourly range of $22.00 - $24.00 pending experience
Paid Time Off (PTO): 3 weeks to start, increasing with years of service
Paid holiday's - 11 days
Medical, Dental and Vision - 80% of monthly premium paid by Covr for all full-time employees
Adult and child orthodontia
Health Savings Account (HSA) with quarterly company contributions
Short-Term and Long-Term Disability
NEW - Pet insurance for cats and dogs!
401(k) retirement plan
Company paid Life and AD&D insurance for all full-time employees.
Supplemental Life and AD&D insurance up to 5x's salary for employee
Supplemental Life and AD& D plans offered for spouse and dependents
Flexible Spending Accounts (FSAs): medical, dependent, parking and transit
Covr is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Please note that we do not provide immigration sponsorship for this position.
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