Service Associate jobs at Adventist Medical Center - Portland

Inpatient Care Managers are Registered Nurses who independently assure patients are admitted to the correct level of care for accurate billing and reimbursement, provide quality, cost effective clinical coordination/care management in acute care and emergency care settings, manage patients with routine and complex transition planning needs by independently assessing needs, developing, and implementing plans of care for transitions across care settings. Inpatient Care Manager also serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care. The Inpatient Care Manager assumes primary accountability for anticipating, assessing, developing, implementing, documenting, advising, and communicating a safe transition plan of care for patients with complex care needs. Essential Responsibilities: Coordinates post-discharge patient care needs to assure the timely and effective discharge of routine and complex patients from the hospital setting. Independently and proactively completes and documents patient assessments which are thorough, timely, age appropriate, and reflect psychosocial support systems, care needs, health plan benefits, level of care determinations for hospitalized patients. Coordinates and communicates with patients, families, and the health care team to develop mutually agreeable plans of care that optimize the use of resources to support the particular needs of individual patients. Facilitates resolution of issues which present barriers to safe transfers through the use of patient/team care conferences to assure the efficient transition to a lower level of care and to assure the patient/family receives the right care at the right time so that quality and utilization of resources are simultaneously enhanced. Ensures systematic and ongoing contact with interdisciplinary staff and continuing care services to assure the safe transition of patients across care settings. In collaboration with the interdisciplinary health care team, ensures regulatory and compliance standards are met. Perform duties as requested. Basic Qualifications: Experience Minimum of two years combined RN experience in the following areas: Med/Surg (hospital acute care) ICU (hospital acute care) Emergency Department Home Health Skilled Nursing Facilities Hospice Long Term Acute Care Inpatient Rehab Utilization Management Education Successful completion of an RN program by date of hire. High School Diploma or General Education Development (GED) required. License, Certification, Registration This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire Registered Nurse License (Oregon) within 6 months of hire Basic Life Support within 3 months of hire Additional Requirements: Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in interdisciplinary approach. Demonstrated ability to work as part of a team and work as a constant patient advocate. Basic physical, psychosocial, functional assessment skills. Familiar with care process related to discharge and transitional facilities and services. Thorough knowledge of principles of teaching and delegation, assessment skills and care planning, and appropriate utilization of acute hospital, long-term care, and home care resources. Able to develop concise and thorough documentation of patient clinical assessment and care needs. Highly effective problem solving, written and verbal communication, customer service, organizational and time management skills. Ability to effectively provide culturally competent care. Ability to navigate conflict in high pressure situations. Ability to use fixed and mobile technological devices. Preferred Qualifications: Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources. Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home health, hospice, and Durable Medical Equipment (DME). Knowledge of utilization management principles and tools. Demonstrated clinical judgment and customer-focused service skills. Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the needs of patient and the next level of care. Certified in Case Management. BSN or bachelors degree and MSN.

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. replacement Job Summary Summary Responsible for performing work aimed at preventing the spread of any diseases by thoroughly cleaning and sanitizing areas, properly disposing of hazardous waste, and efficiently sterilizing equipment and apparatuses. Does this position require Patient Care? No Essential Functions * Performs cleaning duties in alignment with the organization and according to pre-established schedules and infection control guidelines. * Completes waste stream removal. * According to established procedures clean and service assigned areas. * Move furniture, equipment, and supplies in and around the Medical Center departments, and performs a variety of cleaning duties to maintain the hospital in a neat, orderly, and sanitary condition. * Operates assigned equipment, (floor machines, buffers). * Participates in a minimum of eight unit/department meetings annually. * Maintain assigned patient and non-patient areas in a clean, safe and sanitary condition at all times. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Related experience 0-1 year preferred Knowledge, Skills and Abilities - Knowledge of cleaning chemicals and how to apply chemicals safely. - Working knowledge of various cleaning tools like vacuum cleaners and floor buffers. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $21.09/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Full-time Description JOB SUMMARY: The Residential Associate (certified or uncertified) works with clients and staff at the assigned residential program to provide support, assistance services, and advocacy for excellent patient care within the residency program. ESSENTIAL FUNCTIONS: Works closely with other staff as a member of the treatment team to provide high quality patient care; Completes initial intakes as requested by Intake Coordinator; Maintains cleanliness of the medication and all work areas and performs other cleaning duties as assigned; Works with the treatment team to maintain a healthy treatment milieu; Ensures the safety of clients by making rounds for bed checks and being aware of client locations at all times; Maintains accurate and confidential documentation in EMR (Electronic Medical Record) client files; Answers phones and completes filing as needed; Provides transportation for residents to attend medical appointments, self-help groups, and other appointments as needed; Other duties as assigned by the Program Supervisor or Director; Attends program and all staff meetings as well as weekly supervision meetings; Maintains a personal recovery program as well as models recovery-appropriate behavior as applies; Other related duties as assigned by supervisor or Program Manager. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with the BestCare's mission, vision, values; Supports the organization's commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member; Performs other organizational duties as needed. Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: High School Diploma (or equivalent) Familiarity with the substance-abusing population and people with disabilities For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous one (1) year at the time of hire (temporarily reduced from 2 years) LICENSES AND CERTIFICATIONS: Requires certification as CRM, PSS or THW, or ability and commitment to obtain within six (6) months of hiring Current CPR and First Aid certification, or ability and commitment to obtain within 6 weeks of hiring Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: Bilingual in English/Spanish a plus Previous training, experience, or knowledge of treatment in the disease of addiction is preferred Salary Description $18.00-$23.62

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community. Job Summary: Maintains an acceptable level of cleanliness and an improved aesthetic environment for the hospital. Performs a variety of general cleaning tasks. Performs daily and discharge cleaning of patient rooms. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred * Environmental services experience: Preferred Essential Functions: * Performs hospital-wide trash pick-up. Transports trash and hazardous waste to appropriate disposal area. * Performs routine cleaning of patient rooms, nursing units, departments, lobbies, lounges, restrooms, corridors, elevators, and stairways. Performs daily, discharges and transfer cleaning of Patient rooms. Cleans Isolation rooms as per procedures. * Cleans upholstered furniture and draperies. Dusts furniture, washes walls, ceilings, woodwork blinds windows, door panels and sills. Sweeps dusts and damp mops hard floors. Sweeps, hotkeys or vacuums carpeted floors. Defrosts and cleans refrigerator/freezer units. * Supplies soap, lotions, towels, gloves, and washcloth dispensers with supplies on a regular basis or as needed. Exchange sharps containers as needed. Distributes, collects and processes linens. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Job Details THE LUTHERAN VILLAGE AT MILLERS GRANT INC - ELLICOTT CITY, MD $17.00 - $19.00 HourlyDescription Join Our Team at Lutheran Village at Miller's Grant! We're currently seeking dedicated Part-Time Dining Services Associate- Clinicals to become part of our caring and mission-driven community. These positions are 3pm-7pm with varied weekdays and weekend availability. This position will get to support our Residents on in our Skilled Nursing Healthcare Center and Assisted Living. At Miller's Grant we're more than just a workplace, we're a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it's a meaningful part of something bigger. Apply Today and come see the Difference! What You'll Do as a Dining Services Associate- Clinical at Lutheran Village at Miller's Grant: Join and learn from a team of skilled expert culinarians Provide a meaningful dining experience for our residents Create interesting, innovative and healthy fare in one of our casual or formal dining options Help in the preparation and service meals to our residents, staff and other visitors Be part of a team of friendly hospitality professionals Keep up to date with culinary trends and care training What You'll Love About Lutheran Village at Miller's Grant and LSMMD: Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future! Our supportive, collaborative, and fun work environment. Opportunities to learn and grow! Competitive salary Generous Vacation package Contributions to a 403(b) Retirement Savings Plan. Tuition Reimbursement and Scholarship Opportunities. Paid Professional Development. Use of our On-Site Fitness Center and Indoor Pool at No Cost. Qualifications Qualifications: Senior living experience a plus but not required Great customer services skills Interest in working as part of a team in a supportive, fun environment Equal Opportunity Employer Statement At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings. LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law. Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.

Job Details THE LUTHERAN VILLAGE AT MILLERS GRANT INC - ELLICOTT CITY, MD $17.00 - $19.00 HourlyDescription Join Our Team at Lutheran Village at Miller's Grant! We're currently seeking a dedicated Part-Time Dining Services Associate to become part of our caring and mission-driven community. This position includes varied weekly and weekend hours and shifts and will get to support our Residents on campus! At Miller's Grant we're more than just a workplace, we're a not-for-profit organization that puts people first. That means valuing every resident we serve and every team member who supports them. Here, your work is more than a job, it's a meaningful part of something bigger. Apply Today and come see the Difference! What You'll Do as a Dining Services Associate at Lutheran Village at Miller's Grant: Join and learn from a team of skilled expert culinarians Provide a meaningful dining experience for our residents Create interesting, innovative and healthy fare in one of our casual or formal dining options Help in the preparation and service meals to our residents, staff and other visitors Be part of a team of friendly hospitality professionals Keep up to date with culinary trends and care training What You'll Love About Lutheran Village at Miller's Grant and LSMMD: Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future! Our supportive, collaborative, and fun work environment. Opportunities to learn and grow! Competitive salary Generous Vacation package Contributions to a 403(b) Retirement Savings Plan. Tuition Reimbursement and Scholarship Opportunities. Paid Professional Development. Use of our On-Site Fitness Center and Indoor Pool at No Cost. E.O.E. Qualifications Qualifications: Senior living experience a plus but not required Great customer services skills Interest in working as part of a team in a supportive, fun environment

Kindness, courtesy, and respect are at the heart of how you connect with others - no matter the situation. Whether you're providing customer service in retail areas, at special events, or within catering operations, your role goes far beyond operating a cash register or following food safety procedures. Every interaction is a chance to embody the Legacy mission: making life better for others. Responsibilities * Knowledge of safe food handling, preparation, and storage techniques. * Replenishes food and beverages in the cafeteria or catered event as necessary. * Records over and under on the production sheet as well as recording refrigerator and freezer temperatures. * Demonstrates ability to set up work station, properly prepare necessary items. * Operates cash register, receives money and reconciles cash drawer. * Follows established policies regarding charging of special and free meals as well as weighted food items. Ensures all items taken from Café are paid for. * Offers assistance to visitors and staff in a friendly and courteous manner. * Completes broken equipment work orders. * Participates in process improvement activities. * Other duties as required. Qualifications Education: * High school diploma or equivalent preferred. Experience: * Prior food service experience. * Experience working on a computer preferred. Skills: * Requires ability to read, write and communicate in English. * Ability to do simple mathematical calculations. * Excellent customer service skills. * Ability to work in cooperation with other team members in a fast-paced environment. * Able to relate to others with courtesy and tact under normal as well as stressful conditions. Licensure * Current Food Handler's Certificate/Card, valid in the state of Oregon. Pay Range USD $17.68 - USD $23.94 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Kindness, courtesy, and respect are at the heart of how you connect with others - no matter the situation. Whether you're providing customer service in retail areas, at special events, or within catering operations, your role goes far beyond operating a cash register or following food safety procedures. Every interaction is a chance to embody the Legacy mission: making life better for others. Our food service department is a 24/7 operation. Candidates must be able to work all shifts and all days. Responsibilities * Knowledge of safe food handling, preparation, and storage techniques. * Replenishes food and beverages in the cafeteria or catered event as necessary. * Records over and under on the production sheet as well as recording refrigerator and freezer temperatures. * Demonstrates ability to set up work station, properly prepare necessary items. * Operates cash register, receives money and reconciles cash drawer. * Follows established policies regarding charging of special and free meals as well as weighted food items. Ensures all items taken from Café are paid for. * Offers assistance to visitors and staff in a friendly and courteous manner. * Completes broken equipment work orders. * Participates in process improvement activities. * Other duties as required. Qualifications Education: * High school diploma or equivalent preferred. Experience: * Prior food service experience. * Experience working on a computer preferred. Skills: * Requires ability to read, write and communicate in English. * Ability to do simple mathematical calculations. * Excellent customer service skills. * Ability to work in cooperation with other team members in a fast-paced environment. * Able to relate to others with courtesy and tact under normal as well as stressful conditions. Licensure * Current Food Handler's Certificate/Card, valid in the state of Oregon. Pay Range USD $17.68 - USD $23.94 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Job Details CARROLL LUTHERAN VILLAGE INC - WESTMINSTER, MD $16.25 - $16.25 HourlyDescription We currently have an exciting opportunity for Dining Services Associate at Carroll Lutheran Village! This is an " as needed" position and can offer a flexible schedule. What You'll Do as a Dining Services Associate at Carroll Lutheran Village: Join and learn from a team of skilled expert culinarians Provide a meaningful dining experience for our residents Create interesting, innovative and healthy fare in one of our casual or formal dining options Help in the preparation and service meals to our residents, staff and other visitors Be part of a team of friendly hospitality professionals Keep up to date with culinary trends and care training What You'll Love About Carroll Lutheran Village and LSMMD: Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future! Our supportive, collaborative, and fun work environment. Opportunities to learn and grow! Competitive salary Tuition Reimbursement and Scholarship Opportunities. Paid Professional Development. Use of our On-Site Fitness Center and Indoor Pool at No Cost. Qualifications Why We Want You On Our Team - You'll Bring: Great customer services skills Interest in working as part of a team in a supportive, fun environment E.O.E

Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks. Job Summary: Maintains an acceptable level of cleanliness and an improved aesthetic environment for the hospital. Performs a variety of general cleaning tasks. Performs daily and discharge cleaning of patient rooms. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred * Environmental services experience: Preferred Essential Functions: * Performs hospital-wide trash pick-up. Transports trash and hazardous waste to appropriate disposal area. * Performs routine cleaning of patient rooms, nursing units, departments, lobbies, lounges, restrooms, corridors, elevators, and stairways. Performs daily, discharges and transfer cleaning of Patient rooms. Cleans Isolation rooms as per procedures. * Cleans upholstered furniture and draperies. Dusts furniture, washes walls, ceilings, woodwork blinds windows, door panels and sills. Sweeps dusts and damp mops hard floors. Sweeps, hotkeys or vacuums carpeted floors. Defrosts and cleans refrigerator/freezer units. * Supplies soap, lotions, towels, gloves, and washcloth dispensers with supplies on a regular basis or as needed. Exchange sharps containers as needed. Distributes, collects and processes linens. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location. When: Every Wednesday from 10am-12pm Location: 611 Tressler Dr. Salisbury, MD The Dining Services Associate assists the Dining Services Director in the creation and execution of the signature dining services program at the community. He or she provides friendly, responsive service to create an exceptional dining experience for all of our residents. Each Dining Services Associate's primary objective is to exhibit the core values of Commonwealth Senior Living and provide a memorable dining experience for the residents. This is a Part-time position with varying hours Qualifications • Certification in the Food Handlers Course or equivalent • Previous experience in the food service industry. • Ability to read and write English. • Willingness and ability to learn new tasks • Must be available to work varied shifts and weekends. • Ability to lift heavy objects; stand and walk short distances throughout the day. Ability to tolerate heat from the kitchen. • Must be free of communicable diseases. Areas of Primary Responsibility • Prepare and serve nutritious meals to our residents in a safe sanitary manner in accordance with Public Health Regulations, and in compliance with Sanitation Code. • Be familiar with Hazardous Analysis Critical Control Point {HACCP}, Workplace Hazardous Material Information System {WHMIS}. • Responsible for ensuring a clean, safe working environment and maintaining this responsibility by safe work habits, using correct hand washing techniques and routine cleaning. • Serve attractive, nutritious meals in a pleasant, respectful manner, mindful of the special needs of the residents. • Practice safe usage of all equipment within the department and the ability to clean, sanitize and maintain the equipment as outlined in the cleaning schedules. • Prepare the dining rooms daily: set tables, pour beverages, clear and clean dishes. • Upon receiving stock, put it away following the procedures as required. • Follow cleaning procedures when mechanical equipment is not available {ex: power failure}. • Performs other duties as directed by the Dining Services Director. • Other duties as assigned Culture Ambassador • Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful • Ensures all personnel exemplify the core values of the company at all times. • Create and drive the sales culture.

Redwood Credit Union is looking for a Full Time Member Service Center Representative, with experience working in a Call Center Environment and that have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services. Key Responsibilities Service: o Answer the telephone within established performance and service guidelines. o Complete phone transactions accurately and efficiently. o Disseminate and provide education of lending, CUSO and membership information to callers. o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistance o Provide basic level technical support of our online and Mobile banking platforms o Deliver excellent Member service by implementing Credit Union policy and departmental procedures and following RCU service philosophy and standards. Sales & Efficiency: o Attain individual and departmental goals and objectives as established in the MSC performance standards. o Cross-sells Credit Union products and services. o Demonstrate efficiency by maintaining professional control of member conversation, and follow accurate procedures. Support: o Post and balance daily work and maintain proper documentation. o Utilize online manuals and knowledge repository as a resource o Complete departmental and back-office tasks as assigned including typing routine letters and/or documents. o Compile data and complete work related to departmental reports. o Maintain files, post records, make and check routine calculations o Perform all functions in a security conscientious manner. Join us and discover why you'll love working at Redwood Credit Union! ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union? * 29th largest credit union in the U.S. and the largest financial institution based in the North Bay * Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial * Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025" * Recognized by Newsweek as one of "America's Best Credit Unions 2024" * Recognized by Forbes as one of "America's Best Small Employers 2023" * Voted Best Places to Work in the North Bay 20 years in a row * World-class Employee Engagement scores * Rated Superior in Service by more than 90% of Members, surveyed by SF Gate * Industry leading Net Promoter Scores across the U.S. Minimum Qualifications: Knowledge, Skills and Abilities * Knowledge of modern office methods, practices and procedures. * Skilled in operations of personal computer with Internet and Intranet access in a Windows environment. * Demonstrated Member service skills. * Ability to cross-sell products and services to meet Member needs. * Ability to make mathematical computations. * Ability to type 40 words per minute. * Ability to communicate effectively both verbally and in writing. * Ability to establish and maintain effective working relationships with a diverse group of people. * Ability to work a rotating schedule which will include working on Saturdays. The Ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and two years call center, retail or clerical experience in a customer service environment. Compensation: Base starting range: $23.00 to $31.00 per hour commensurate with experience. (This position is also eligible for an 8% call center differential) Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. Redwood Credit Union offers a robust benefits package to our eligible employees including: * Competitive medical, dental, and vision insurance, mental health offerings * Employee performance incentive plan * Salary Advancement- Merit increase based on performance * 401(k) program with employer match * Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off! RCU Discounts and Perks: * RCU employees are eligible for a .75% discount off RCU standard collateral auto loans * RCU employees are eligible for a 1% discount on all recreational or boat loan products * 2% discount off Visas and LOC Loans through RCU * 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000. * 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000. * 0% interest on garment, fitness, or home office equipment loan of up to $500 * 100% financing for employee purchased homes! Physical Requirements: * Ability to talk on the phone * Ability to stand, bend, stoop, sit, walk, twist and turn. * Ability to lift up to 15 pounds. * Ability to use a computer keyboard and calculator. * Work environment is indoors; majority of the time is spent sitting at a desk. * Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. We are an Equal Opportunity Employer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected].

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.BASIC PURPOSE Responsible for selling the hotel and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. ESSENTIAL FUNCTIONS Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms. Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests. Handle guest complaints in accordance with Four Seasons policy. Process WRO, Trust, Internal Reservations, and FIT reservations Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations. Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests. Monitor Front Desk reservations made night prior, address any reoccurring issues. Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests' arrival. Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager. Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. Accepts and delivers wake up calls, messages and faxes in a timely manner. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Respond according to the crisis management plan to any resort emergency or safety situation. NON-ESSENTIAL FUNCTIONS Assist with all guest inquiries, including assisting with high telephone volume and walk-in site inspections. Assist with the development of all direct sales presentation material for both travel industry and group sales. Assist Group Rooms Coordinator in processing rooming lists or introduction letters. KNOWLEDGE AND SKILLS High School Diploma or equivalent required. Must have excellent customer/guest service skills and experience Previous Reservations and/or Front Office highly preferred, High Volume Call Center experience preferred Must have excellent verbal and written English communications skills as well as reading proficiency Must have excellent computer skills Must be proficient in speaking What to Expect from your Employee Experience Hourly Rate: $21.55 Medical, vision and dental insurance Complimentary life insurance Short-term disability insurance Paid time off and holiday 401k Retirement Plan Exciting training and development opportunities Complimentary employee meals Complimentary room nights at Four Seasons hotels around the world Discounted employee parking And Much More! Miscellaneous Work authorization in the United States required. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. This position can be based in San Diego, CA or Austin, TX In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. This position can be based in San Diego, CA or Austin, TX What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE

Job Description - Call Center Operator The Call Center Operator is the first point of contact for patients at Columbia Medical Practice (CMP). This role ensures excellent customer service by handling incoming calls, scheduling appointments, and supporting daily operational needs of the call center. The Call Center Operator follows CMP policies and procedures while maintaining efficiency, accuracy, and professionalism. SUPERVISION RECEIVED Reports to the Call Center Manager. RESPONSIBILITIES Patient Interaction & Registration • Answer incoming calls promptly and professionally using CMP standards. • Register patients accurately in the EHR, including demographics, insurance, and eligibility verification. • Inform patients of CMP insurance/payment policies. • Assist with medical record requests and portal enrollment. Appointment Scheduling • Schedule patient appointments according to department/provider guidelines. • Manage cancellations, no-shows, and reschedules. • Optimize schedules for efficiency, including double bookings or extended hours when approved. • Monitor call volume and assist in meeting call center performance goals. Team Support & Communication • Communicate effectively with providers, staff, and outside entities (labs, imaging centers, hospitals). • Assist with training and onboarding of new call center staff. • Provide coverage for coworkers as needed. • Escalate issues or unusual calls appropriately. EDUCATION & EXPERIENCE • High school diploma or GED required. • Associate degree in a clinical or business field preferred. • Minimum 2 years of call center experience required; experience in a physician office preferred. KNOWLEDGE & SKILLS • Excellent verbal communication and active listening skills. • Strong customer service orientation and ability to multitask. • Proficiency with EHR systems and general office software. • Knowledge of HIPAA and OSHA guidelines. • Ability to work independently and as part of a team. ENVIRONMENTAL & PHYSICAL DEMANDS • Normal office environment with potential exposure to communicable diseases. • Extended periods of sitting, phone use, and computer work. • Must be able to multitask in a fast-paced setting and communicate clearly. Columbia Medical Practice is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Postion is Monday-Friday Dayshift. Hybrid Rotation offered upon successful completion of 6mo. Introductory Peroid. Responsibilities The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include: * Provide high quality customer service on every call * Promote teamwork and call center success * Responsible for satisfying the customer and maintaining the image of Mercy Medical Center. * Scheduling office appointments and procedures * Taking accurate phone messages * Making reminder calls to patients per office protocol * Taking accurate Rx refill requests and sending them through Epic to provider pools * Ensure referrals are in the system for upcoming appointments * Flag offices for patients coming with high balances * Sending out new patient packets * Scanning documents * Working workqueues (WQs) * Recommending workflow efficiencies to improve the patient experience * Provide patients with information on physicians, directions to locations and educational materials * Answer patients or physicians questions * Interviews callers to obtain full understanding of what information is being requested This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task. Requirements Education and Work Experience: * High School Diploma or GED * A minimum of one year experience preferably in a medical office setting Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category * Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees * 403(b) retirement plan with generous company match and "catch up" provision * Paid Time Off (PTO) & company paid holidays * Reimbursement for tuition, books and fees * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Employer paid Short & Long Term Disability benefits for eligible employees * Voluntary Benefits * Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Join Our Team at Mercy Medical Center - Now Hiring a Practice Communications Coordinator for our Mercy Family Care Office! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include: * Provide high quality customer service on every call * Promote teamwork and call center success * Responsible for satisfying the customer and maintaining the image of Mercy Medical Center. * Scheduling office appointments and procedures * Taking accurate phone messages * Making reminder calls to patients per office protocol * Taking accurate Rx refill requests and sending them through Epic to provider pools * Ensure referrals are in the system for upcoming appointments * Flag offices for patients coming with high balances * Sending out new patient packets * Scanning documents * Working workqueues (WQs) * Recommending workflow efficiencies to improve the patient experience * Provide patients with information on physicians, directions to locations and educational materials * Answer patients or physicians questions * Interviews callers to obtain full understanding of what information is being requested This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task. Requirements * High School Diploma or GED * A minimum of one year experience preferably in a medical office setting * Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category * Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees * 403(b) retirement plan with generous company match and "catch up" provision * Paid Time Off (PTO) & company paid holidays * Reimbursement for tuition, books and fees * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Employer paid Short & Long Term Disability benefits for eligible employees * Voluntary Benefits * Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

This position will lead the Centers of Excellence (COE) Call Team. The COE group includes our Oncology, Neurology, Vascular Surgery and Lung Center. Join Our Team at Mercy Medical Center - Now Hiring a Lead Call Center Operator (COE) Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities The Lead Call Center Operator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include: * Provide high quality customer service on every call * Promote teamwork and call center success * Responsible for satisfying the customer and maintaining the image of Mercy Medical Center. * Scheduling office appointments and procedures * Taking accurate phone messages * Making reminder calls to patients per office protocol * Taking accurate Rx refill requests and sending them through Epic to provider pools * Ensure referrals are in the system for upcoming appointments * Flag offices for patients coming with high balances * Sending out new patient packets * Scanning documents * Working workqueues (WQs) * Recommending workflow efficiencies to improve the patient experience * Provide patients with information on physicians, directions to locations and educational materials * Answer patients or physicians questions * Interviews callers to obtain full understanding of what information is being requested This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task. Requirements * Education and Work Experience: * Must possess a high school diploma or GED * Prefer a minimum 1 year of experience in a similar role within a Medical Office Environment Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category * Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees * 403(b) retirement plan with generous company match and "catch up" provision * Paid Time Off (PTO) & company paid holidays * Reimbursement for tuition, books and fees * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Employer paid Short & Long Term Disability benefits for eligible employees * Voluntary Benefits * Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Summary Join Our Team at Mercy Medical Center - Now Hiring a Call Center Operator supporting our Orthopedic Hospital. Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities Join a dynamic and growing orthopedic practice dedicated to providing excellent patient care. We are looking for a detail-oriented and proactive Practice Communications Coordinator to manage high-volume calls, triage patient inquiries, and ensure smooth operations in a fast-paced environment. * Answer and manage a high volume of inbound patient calls. * Triage calls efficiently, directing patients to the appropriate department or provider based on urgency and need. * Utilize EPIC system for scheduling, patient information management, and updating records. * Verify insurance information and assist with insurance-related inquiries. * Address patient concerns, troubleshoot issues, and provide problem-solving solutions in a timely manner. * Maintain excellent communication with both patients and internal teams to ensure a seamless patient experience. * Stay updated on practice protocols and insurance policies to provide accurate information. Requirements * Education and Work Experience: * High School Diploma or GED * A minimum of one year experience preferably in a medical office setting Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category * Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees * 403(b) retirement plan with generous company match and "catch up" provision * Paid Time Off (PTO) & company paid holidays * Tuition reimbursement * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Employer paid Short & Long Term Disability benefits for eligible employees * Voluntary Benefits * Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.