Research Summary. After comprehensive analysis by the Zippia data science team, we compiled the latest information on call center representative salaries across the United States for 2026:
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Washington offers the highest average salary for call center representatives at $39,640
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Mississippi ranks as the lowest with an average salary of $24,286
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The national average salary for call center representatives stands at $31,549
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The national hourly wage for call center representatives is $15.17
You can find more details on the specific methodology.
Background
Surveys consistently show that salary remains a top priority for job seekers, including call center representatives. Understanding how much you can earn based on your location is crucial in today’s job market.
While your personal circumstances can affect your expected salary, comprehensive data on average salaries for call center representatives by state—considering factors like seniority—is available. Even if your city varies from the state average, these figures can provide a solid baseline for salary expectations.
As per our updated findings, Washington leads with the highest salary for call center representatives.
Here’s a quick overview of the top ten states for call center representative salaries in 2026:
Now, let’s explore the full ranking of call center representative salaries by state.
Highest-Paid Call Center Representatives By State
| Rank | State | Average Call Center Representative Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Washington | $39,640 | $31,000 | $50,000 |
| 2 | Alaska | $38,852 | $32,000 | $46,000 |
| 3 | Hawaii | $37,298 | $29,000 | $46,000 |
| 4 | Minnesota | $36,663 | $28,000 | $46,000 |
| 5 | California | $35,675 | $27,000 | $45,000 |
| 6 | Oregon | $35,390 | $27,000 | $44,000 |
| 7 | Massachusetts | $35,384 | $27,000 | $44,000 |
| 8 | Wisconsin | $34,652 | $26,000 | $44,000 |
| 9 | New York | $34,619 | $27,000 | $44,000 |
| 10 | Vermont | $33,816 | $26,000 | $42,000 |
| 11 | North Dakota | $33,424 | $26,000 | $42,000 |
| 12 | New Hampshire | $33,082 | $26,000 | $41,000 |
| 13 | New Jersey | $32,861 | $25,000 | $42,000 |
| 14 | Connecticut | $32,684 | $25,000 | $41,000 |
| 15 | Montana | $32,583 | $25,000 | $41,000 |
| 16 | Illinois | $32,525 | $25,000 | $41,000 |
| 17 | Colorado | $32,450 | $25,000 | $41,000 |
| 18 | Rhode Island | $32,295 | $25,000 | $40,000 |
| 19 | Maine | $32,186 | $25,000 | $40,000 |
| 20 | Maryland | $31,641 | $24,000 | $40,000 |
| 21 | Delaware | $31,391 | $24,000 | $40,000 |
| 22 | Arizona | $31,321 | $24,000 | $40,000 |
| 23 | Ohio | $30,874 | $23,000 | $39,000 |
| 24 | Michigan | $30,854 | $23,000 | $39,000 |
| 25 | Iowa | $30,795 | $23,000 | $39,000 |
| 26 | Idaho | $30,720 | $24,000 | $39,000 |
| 27 | Pennsylvania | $30,693 | $23,000 | $39,000 |
| 28 | Nevada | $30,600 | $23,000 | $39,000 |
| 29 | Missouri | $30,463 | $23,000 | $39,000 |
| 30 | Kansas | $30,245 | $23,000 | $39,000 |
| 31 | Indiana | $29,973 | $23,000 | $38,000 |
| 32 | Nebraska | $29,922 | $23,000 | $38,000 |
| 33 | Utah | $29,811 | $23,000 | $38,000 |
| 34 | South Dakota | $29,654 | $23,000 | $38,000 |
| 35 | North Carolina | $28,868 | $22,000 | $37,000 |
| 36 | Kentucky | $28,827 | $22,000 | $37,000 |
| 37 | Texas | $28,680 | $22,000 | $37,000 |
| 38 | New Mexico | $28,575 | $22,000 | $36,000 |
| 39 | Wyoming | $28,470 | $22,000 | $36,000 |
| 40 | Virginia | $28,380 | $21,000 | $36,000 |
| 41 | Louisiana | $27,702 | $21,000 | $36,000 |
| 42 | Florida | $27,298 | $20,000 | $36,000 |
| 43 | Tennessee | $27,249 | $21,000 | $35,000 |
| 44 | South Carolina | $27,234 | $20,000 | $35,000 |
| 45 | Georgia | $27,163 | $20,000 | $35,000 |
| 46 | Oklahoma | $26,450 | $20,000 | $34,000 |
| 47 | West Virginia | $26,373 | $20,000 | $33,000 |
| 48 | Alabama | $26,241 | $20,000 | $34,000 |
| 49 | Arkansas | $25,340 | $19,000 | $32,000 |
| 50 | Mississippi | $24,286 | $18,000 | $31,000 |
Methodology: Call Center Representative Salary By State
To provide a clear picture of call center representative salaries by state, Zippia has gathered data from various reputable sources, including the BLS, FLC, and OPM. This data is further enriched with actual salaries from job postings, and our data science team calculates a weighted average to determine the average pay for call center representatives by state.
This methodology ranks states based on their average annual salary for call center representatives, allowing job seekers to make informed decisions about their career paths.
Call Center Representative Salary By State FAQs
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What is the highest-paid state for call center representatives?
The highest-paid state for call center representatives is Washington, with an average salary of $39,640 per year.
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What city pays call center representatives the most?
Seattle, WA, offers the highest pay for call center representatives, averaging $39,901 per year.
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What is the worst state for call center representatives?
The state with the lowest average salary for call center representatives is Mississippi, where the average salary is $24,286 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
