These Are The 10 States With The Highest Customer Service Representative Salaries For 2017

Chris Kolmar
by Chris Kolmar
Rankings, Salaries - 10 months ago
Copied!




Advertisement. Article Continues Below.

Without fail, in surveys across basically every demographic, the number one most important aspect of a job for most people is the salary — how much do customer service representatives get paid where I live?

And while there are many things to go into how much you, specifically, can expect to make, there’s really good data for average salaries for customer service representatives by state across America broken down by seniority level. So while your city may be slightly different than the state average, these averages give you a rough sense of what to expect for your salary.

To better understand how salaries change across America, we decided to take a look the most recent data from the Bureau of Labor Statistics on average pay for customer service representatives by state.

Additionally, we wanted to adjust the salary based on the cost of living in a state — because your salary goes further in North Carolina than it does in California.

The state with the best salary for customer service representatives after this adjustment? That would be Customer Service Representatives.

Here’s a quick snapshot of the top ten states for salaries:

  1. Indiana
  2. Michigan
  3. Illinois
  4. Minnesota
  5. Missouri
  6. Kansas
  7. Georgia
  8. Wisconsin
  9. Iowa
  10. Texas

Let’s take a look at how we got here and a full ranking of all the states.

If you’re interested, you can read more about the job scene here:

How we determined pay by state

As we mentioned earlier, we took the average annual salary data for customer service representatives from the 2016 Bureau of Labor Statistics — specifically their ‘Occupational Employment Statistics.’

To make the comparison of salaries apples to apples across states, we also took into account the cost of living in each state.

We then created an index by dividing the average wage for a state by the cost of living relative to average. As an example, the cost of living index in California is 135.9 and the average pay is $40560, so our index value would be:

$40,560 * (100 / 135.9) = $29,845

We then ranked every state on this criteria with the state with the highest salary index ranking as highest average salary for customer service representatives.

Here’s a look at the full ranking for all states.

Detailed List Of Customer Service Representative Salaries By State

Rank State Adjusted Salary Average Wage Cost Of Living
1 Indiana $39,374 $35,240 89.5
2 Michigan $39,314 $34,990 89.0
3 Illinois $39,080 $36,970 94.6
4 Minnesota $38,194 $38,500 100.8
5 Missouri $37,831 $34,200 90.4
6 Kansas $37,664 $33,860 89.9
7 Georgia $37,527 $34,300 91.4
8 Wisconsin $37,479 $36,280 96.8
9 Iowa $37,395 $34,030 91.0
10 Texas $36,659 $33,250 90.7
11 Arkansas $36,475 $31,770 87.1
12 Wyoming $36,274 $33,300 91.8
13 Nebraska $36,124 $33,090 91.6
14 Washington $36,121 $38,000 105.2
15 Ohio $36,108 $33,870 93.8
16 Tennessee $36,085 $32,260 89.4
17 Oklahoma $36,020 $32,130 89.2
18 North Carolina $35,601 $33,430 93.9
19 Kentucky $35,348 $31,990 90.5
20 Alabama $35,197 $32,100 91.2
21 Pennsylvania $35,138 $35,630 101.4
22 Delaware $34,921 $35,410 101.4
23 North Dakota $34,889 $34,680 99.4
24 Utah $34,333 $31,930 93.0
25 Colorado $34,142 $35,440 103.8
26 Virginia $34,087 $34,360 100.8
27 Mississippi $33,678 $28,930 85.9
28 Arizona $33,377 $32,710 98.0
29 New Mexico $32,891 $31,740 96.5
30 Idaho $32,497 $29,930 92.1
31 New Jersey $32,461 $39,570 121.9
32 West Virginia $32,419 $30,280 93.4
33 Montana $32,311 $32,570 100.8
34 Louisiana $32,257 $30,580 94.8
35 Nevada $32,032 $33,090 103.3
36 Connecticut $31,996 $40,860 127.7
37 Florida $31,729 $31,190 98.3
38 New Hampshire $31,581 $36,950 117.0
39 Maine $31,425 $34,820 110.8
40 Massachusetts $31,356 $41,830 133.4
41 South Carolina $31,250 $31,000 99.2
42 Rhode Island $31,159 $37,610 120.7
43 New York $30,328 $39,730 131.0
44 Oregon $30,242 $34,960 115.6
45 Vermont $29,884 $36,190 121.1
46 California $29,845 $40,560 135.9
47 Maryland $29,027 $36,430 125.5
48 South Dakota $28,765 $29,830 103.7
49 Alaska $28,085 $36,820 131.1
50 Hawaii $22,108 $37,120 167.9