Research Summary. After extensive research by the Zippia data science team, we identified these details of technical support technician salary by state for the United States:
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Pennsylvania has the highest technical support technician salary of $64,389
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North Dakota has the lowest technical support technician salary of $31,969
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The national average salary for technical support technicians is $40,210
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The national hourly pay for technical support technicians is $19.33
You can read more on the specific methodology.
Background
Without fail, in surveys across basically every demographic, the number one most important aspect of a job for most people is the salary — how much do technical support technicians get paid where I live?
And while there are many things to go into how much you, specifically, can expect to make, there’s really good data for average salaries for technical support technician by state across America broken down by seniority level. So while your city may be slightly different than the state average, these averages give you a rough sense of what to expect for your salary.
The state with the best salary for technical support technicians after this adjustment? That would be Pennsylvania.
Here’s a quick snapshot of the top ten states for technical support technician salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Technical Support Technicians By State
| Rank | State | Average Technical Support Technician Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Pennsylvania | $64,389 | $38,000 | $107,000 |
| 2 | New York | $64,302 | $38,000 | $106,000 |
| 3 | New Jersey | $58,290 | $35,000 | $96,000 |
| 4 | Virginia | $55,783 | $32,000 | $94,000 |
| 5 | Connecticut | $55,715 | $34,000 | $90,000 |
| 6 | Delaware | $55,681 | $33,000 | $92,000 |
| 7 | Maryland | $52,027 | $31,000 | $87,000 |
| 8 | California | $51,719 | $32,000 | $82,000 |
| 9 | Massachusetts | $51,362 | $32,000 | $81,000 |
| 10 | Michigan | $48,869 | $29,000 | $80,000 |
| 11 | New Hampshire | $48,113 | $30,000 | $76,000 |
| 12 | Ohio | $47,412 | $28,000 | $78,000 |
| 13 | Indiana | $46,762 | $28,000 | $75,000 |
| 14 | Arizona | $45,655 | $28,000 | $73,000 |
| 15 | Wisconsin | $45,219 | $28,000 | $72,000 |
| 16 | Rhode Island | $45,055 | $28,000 | $72,000 |
| 17 | North Carolina | $44,805 | $26,000 | $75,000 |
| 18 | West Virginia | $43,974 | $26,000 | $73,000 |
| 19 | Kansas | $42,791 | $27,000 | $66,000 |
| 20 | Illinois | $42,118 | $26,000 | $67,000 |
| 21 | South Carolina | $41,911 | $25,000 | $70,000 |
| 22 | Missouri | $41,390 | $26,000 | $65,000 |
| 23 | Texas | $41,320 | $25,000 | $68,000 |
| 24 | Minnesota | $40,616 | $26,000 | $62,000 |
| 25 | Kentucky | $40,426 | $24,000 | $65,000 |
| 26 | Colorado | $39,621 | $26,000 | $59,000 |
| 27 | Florida | $39,616 | $23,000 | $66,000 |
| 28 | Hawaii | $39,024 | $29,000 | $51,000 |
| 29 | Tennessee | $39,013 | $24,000 | $63,000 |
| 30 | Georgia | $38,875 | $23,000 | $64,000 |
| 31 | New Mexico | $38,703 | $24,000 | $62,000 |
| 32 | Nevada | $38,575 | $24,000 | $60,000 |
| 33 | Oklahoma | $38,508 | $24,000 | $61,000 |
| 34 | Alabama | $38,347 | $23,000 | $62,000 |
| 35 | Louisiana | $38,343 | $23,000 | $63,000 |
| 36 | Nebraska | $37,658 | $24,000 | $57,000 |
| 37 | Oregon | $37,500 | $25,000 | $54,000 |
| 38 | Iowa | $37,236 | $24,000 | $57,000 |
| 39 | Washington | $36,959 | $26,000 | $52,000 |
| 40 | Wyoming | $36,884 | $25,000 | $53,000 |
| 41 | Vermont | $36,542 | $23,000 | $56,000 |
| 42 | Arkansas | $36,344 | $22,000 | $58,000 |
| 43 | Maine | $35,958 | $23,000 | $54,000 |
| 44 | Mississippi | $35,388 | $21,000 | $57,000 |
| 45 | Utah | $35,221 | $23,000 | $51,000 |
| 46 | Idaho | $33,643 | $23,000 | $48,000 |
| 47 | Alaska | $33,010 | $26,000 | $40,000 |
| 48 | South Dakota | $32,738 | $21,000 | $48,000 |
| 49 | Montana | $32,061 | $23,000 | $44,000 |
| 50 | North Dakota | $31,969 | $22,000 | $46,000 |
Methodology: Technical Support Technician Salary By State
To better understand technical support technician pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job posts. Finally, the data science team calculates a weighted average of these inputs to create an average pay for technical support technicians by state.
We took the average annual salary data for technical support technicians from these estimates and ranked every state on this criteria with the state with the highest salary ranking as highest average salary for technical support technicians.
Technical Support Technician Salary By State FAQs
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What is the highest-paid state for technical support technicians?
The highest-paid state for technical support technicians is Pennsylvania with an average salary of $64,389 per year.
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What city pays technical support technicians the most?
Philadelphia, PA pays technical support technicians the most with an average salary of $65,205 per year.
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What is the worst state for technical support technicians?
The worst state for technical support technicians is North Dakota with an average salary of $31,969 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
