Specialist jobs at Ahmad, Zavitsanos, Anaipakos, Alavi & Mensing P.c. Or Aza

Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1

Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1

About the Company At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. About the Role We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment. Qualifications Experience in technical support or IT knowledge (college/studies/etc.) Required Skills Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.

NOTE: This is slated to run as a short-term, 2-week assignment with the possibility of extension, and will run Mon. - Fri. for 40 hours per week. About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..

100% onsite Newark, NJ Salary 60K-65k per year, plus full time benefits! Direct hire, full time position We are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity. This role is primarily focused on supporting users at our site and ensuring minimal downtime for IT-related issues. Responsibilities Provide technical support for end users in-person and remotely. Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, Phones, scanners, etc.). Install, configure, and maintain desktop and laptop systems, including operating systems and business applications. Support mobile device setup and management (smartphones, tablets, etc.). Manage user accounts and permissions in Active Directory, Microsoft 365, or other enterprise systems. Assist with onboarding and offboarding processes (setting up new users, reclaiming and reconfiguring hardware). Escalate complex issues to appropriate internal IT teams or vendors as needed. Maintain accurate documentation of support requests, resolutions, assets, and configurations. Ensure compliance with IT policies and procedures, including security standards and software licensing. Participate in regular system updates, backups, and patching processes. Provide support for meeting room technologies, including video conferencing tools. Work closely with software and IT group Work closely and serve as point of contact with MSP, as applicable. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 1-3 years of experience in a desktop support or IT helpdesk roles with increasing levels of responsibility. Solid understanding of Window environments. Experience with Microsoft 365, MS Intune, MS Teams, Outlook, Active Directory, and related tools. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage time effectively and work independently with minimal supervision. Physical ability to lift and move computer equipment as needed. Experience with ticketing system. Experience supporting VOIP systems or basic server/network troubleshooting. Proven ability to prioritize and manage multiple tasks in a fast-paced environment. PLUSES INCLUDE Certifications such as CompTIA A+, Network+, or Microsoft certifications (Preferred)

Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.

T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative solutions. Our team comprises highly qualified and uniquely skilled professionals dedicated to delivering services with integrity. We are committed to excellence, enriching our clients, employees, and communities. Who We Are T-Solutions is a woman-owned, veteran-owned business based in Chesapeake, Virginia. We specialize in creating exceptional, responsive solutions to complex challenges for our global clients in government contracting. As an innovative and agile provider, we offer specialized technical solutions and a unique set of capabilities that support mission-critical operations and decision-making. Our expertise spans defense, security, maintenance engineering, logistics, and business transformation, ensuring our customers' success in today's dynamic environment. We align our core competencies with our customers' current and future needs, continually adapting emerging and proven technologies to enhance their capabilities. Career Opportunity We are currently seeking candidates for an IT Specialist position, located in our Wallops Island, VA station. Surface Combat Systems Center (SCSC) Wallops Island requires support for management, engineering, operation, and technical expertise for activation, operations, maintenance and engineering of equipment, systems, and computer programs in support of all Naval Sea Systems Command (NAVSEA) and Program Executive Office, Integrated Warfare Systems (PEO IWS) missions and projects performed at SCSC. SCSC provides live and simulated integrated warfare capabilities in a net-centric, maritime environment to develop, test, evaluate, and conduct fleet operations and training for the warfighter. Essential Duties and Responsibilities Develop, maintain, and troubleshoot software solutions using general purpose and command-line scripting and workflow automation, such as Python, shell scripting, n8n, and C++. Participate in integration, testing, and data workflows across distributed systems. Document technical processes, updates, and resolutions in line with mission and organizational standards. Collaborate with cross-functional teams to resolve issues and achieve operational readiness. Learn and apply emerging cloud technologies to improve system reliability and performance. Education, Knowledge, Experience, Skills, and Abilities Required BS degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering from an ABET accredited or NCAE designated institution OR One of the following trainings DAU DCWF WRC 451 System Administrator - Basic Playlist CIN A-531-0767 Tactical Computers and Network Operator NEC C28A Ship's Signal Exploitation Equipment Increment Foxtrot (SSEE INC F) Maintenance Technician OR One of the following certifications Certified Network Defender (CND) CompTIA A+ CompTIA Network+ Familiarity with CI/CD pipelines, containerization, or Kubernetes. Prior experience with Linux is desired. Basic understanding of networking fundamentals. Experience in mission support or DoD environments is a plus. Qualifications Active DoD Secret security clearance is highly desired, however candidates who are eligible to obtain and maintain a DoD Secret security clearance will be considered. If the selected candidate does not hold an active clearance, he/she will receive a contingent offer. A start date will be established once an interim Secret clearance is granted. Must be a U.S. citizen. Must have reliable transportation to and from various work locations. Must maintain the capability to communicate with their supervisor and/or manager when not in the office. Physical Requirements Sitting for long periods of time, standing, walking, crouching, and kneeling. Reaching, handling, using equipment, keyboards, and mobile devices. Ability to lift items weighing up to 20 lbs.

Duration: 12 months (with possible extension) Top 3 Skills: Support of Windows/Office and local applications, Troubleshooting software and hardware issues, Customer service • This role will be responsible for assessing staff work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth. Responsibilities: • Assist in the formulation of targets for individuals and teams • Hire and onboard new employees • Answer questions from staff and provide guidance and feedback • Anticipate escalation and take over calls when needed • Devise ways to optimize procedures and keep staff motivated • Measure performance with key metrics such as call abandonment, calls waiting etc. • Ensure adherence to policies for attendance, established procedures etc. • Keep management informed on issues and problems • Prepare monthly/annual results and performance reports Requirements: • Experience in customer service is essential • Proficient in English; Good knowledge of additional languages will be a definite plus • Working knowledge of MS Office • Tech savvy with knowledge of telephone equipment and relevant computer programs • Knowledge of performance evaluation procedures • Outstanding communication and negotiation abilities • A results-oriented approach • Excellent organizational and leadership skills • Ability to work under pressure About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Aaditya Email: ****************************** Internal Id: 25-55264

Champaign Residential Services Program Specialist Basic Function: As a management staff person and team leader, responsible for the supervision, service coordination and operation of designated programming and services for individuals with DD served by Champaign Residential Services, Inc. Establish, coordinate, and monitor necessary relationships with consumers, parents, staff, professionals, community members, etc., in an effort to foster a spirit of cooperation and willingness to work together for the benefit of the individuals served. Shall have knowledge of and experience with community agencies providing services appropriate for individuals with DD. Ensure that CRSI operates under the current standards and regulations established by DODD Medicaid (Title XIX), and other authorities that may dictate standards of operation including programming, consumer safety, staff training and employment requirements. Program Specialist Responsibilities: As a member of the interdisciplinary team, coordinate, monitor and assist in the day to day operations of support service and all consumer related programs and activities. i.e. ISP development, reviews, assessments, evaluations, hands on programming, budgetary responsibility, etc. Assist as a liaison between the Agency, county boards, and DODD regarding the assimilation and distribution of service delivery information. Provide advocacy for all consumers and assure they are free from abuse and neglect to the extent possible and assure immediate reporting of any suspected abuse, neglect, exploitation or rights violation as well as proper completion, submission, and follow up of incident reports for UI/MUI's. Provide on-going assistance to professional and direct care staff regarding service delivery, documentation, programming and application of standards that dictate CRSI's service delivery. Provide supervision for staff member and assure scheduling and evaluation of Support Managers and Support Specialists as assigned. Assist with the hiring, training, and development of professional staff to ensure uniform procedures, instructional improvement, cooperation and program development and implementation. May perform and document hands-on programming and service delivery. As part of a regionally developed system, provides supervision and on call responsibilities after normal business hours, including weekends and holidays. Assure sound budgetary practices in each consumer setting by monitoring protocols and consumer finances. Performs other duties as assigned. Program Specialist Qualifications Must have an Associates Degree with at least 2-4 years' experience or an equivalent combination of education and experience. Bachelor's Degree preferred. Must have knowledge and experience dealing with community based agencies. Must have strong communication, writing, time management, and organizational skills. Need to be proficient in Microsoft Office suite, particularly Word, Excel, and Outlook. Must be self-motivated and have the ability to work with minimal supervision and be able to handle highly confidential information. Must possess strong leadership abilities and a willingness to work effectively with other administrative staff, ancillary services personnel, and habilitation program staff. PI913757716eb6-37***********8

We design, build, and fly advanced aircraft and enabling technologies. We are searching for a talented and self-motivated IT Support Specialist to help us advance the future of flight. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation and security of our IT infrastructure. You will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work, and the organization's important files and information remain safe and intact. You will provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies. Job Description: Demonstrates initiative and possesses strong time management skills. Efficiently manages ticket queues while providing support to onsite staff. Proficient in administrating and maintaining Windows Server 2016 and above. Possesses a high level of knowledge in supporting and managing desktop operating systems and applications. Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues. Capable of troubleshooting and triaging monitoring system alerts for system and networking environments. Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge. Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP. Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues. Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec). Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell. Familiar with patch and vulnerability management. Experience with Microsoft Autopilot. Intermediate knowledge of Backup Solutions. Proficient in troubleshooting common remote solutions such as RDP. Basic understanding of core network components. Maintains standards and documentation as products and technologies evolve. Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems. Minimum Requirements: Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years' related work experience). Minimum 1 year in IT (helpdesk/service desk/MSP) Preferred Requirements: Security+ (CompTIA Security+) MS-900 / AZ-900 Previous experience in a fast-paced environment, such as an MSP, is a plus Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP. Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues. Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec). Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell. Familiar with patch and vulnerability management. Experience with Microsoft AutoPilot. Intermediate knowledge of Backup Solutions. Proficient in troubleshooting common remote solutions such as RDP. Basic understanding of core network components. Maintains standards and documentation as products and technologies evolve. Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Sharath Sai Email: ****************************** Internal ID: 25-55327

Job Title: Tech Support Agent (Restaurant Industry Focus) Overview: We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity. Key Responsibilities: Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants). Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team. Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests. Required Skills: Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment. Ability to diagnose and resolve hardware and software issues without relying on scripted responses. Strong understanding of management-level functions of POS systems beyond basic usage. Excellent communication skills with the ability to explain technical issues to non-technical users.

The Certified Peer Support Specialist will provide 1:1 peer support to individuals in need of peer support services in Waukesha County. Peer services include, connecting peers with community resources and helping them navigate resources, as well as provide strength based support and encouragement. The Peer Support Specialist will focus on reducing stigma and promote the benefits of peer support services by facilitating educational presentations to local community businesses and community partners. Essential Functions: Promote and recruit for the peer services and provide outreach to peers from populations within Waukesha County, focusing on peers that currently do not have access to peer support. Provide 1:1 peer support services to people in Waukesha County. Assist the individual in exploring goals and priorities using the created Needs Assessment to receive support for the duration of program enrollment. From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. Support individuals in navigating systems of care and encourage the participant to communicate with other services providers. Responsible for accurate documentation and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes. This includes completion of initial and ongoing Needs Assessments, and progress notes for each interaction with individuals in the program, as well as documentation of all reporting requirements as indicated by the funding source. Work with the participants' collateral and community contacts to promote continuity of care with written and explicit consent to support their recovery journey. Assist participants in their process of stabilization and recovery. Conduct outreach to local businesses to promote the understanding and use of peer support services, through educational presentations. Attend and participate in staff meetings and weekly supervision. Attend in-service training and conferences as required. Other Duties and Responsibilities: Other job-related duties as may be necessary to carry out the responsibilities of the position. Other duties will be determined by the supervisor. Knowledge, Skills, and Abilities: Maintain Peer Support State Certification, Knowledge of the Wisconsin Criminal Justice System; knowledge of local treatment programs and community resources to include housing, education, public transportation; knowledge of the Circuit Court Access Program (CCAP); Strong verbal and written communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic and disability issues; good organizational, computer and typing skills; good judgment; effective use of time, must be trained in all WCS required Evidence Based Principals, including mandated reporter training, within 90 days of hire and follow models for fidelity established by the agency. Minimal Qualifications: High school or GED/HSED required; graduate of state Certified Peer Specialist training Possess current Certified Peer Specialist certification Strong written and verbal communication skills Personal experience with mental health and substance use needs and knowledge of recovery principles Meet all WCS and contractor requirements for criminal and caregiver background, driver's record, and reference checks. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. Work Relationships and Scope: Has contact with a wide variety of individuals including probation agents, case managers, therapists, families, and community resources. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, individuals receiving services and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule may include some evenings and weekends to meet the needs of the program. Physical Demands: Position is mobile with time spent in the community, including home visits and other community-based locations; driving throughout Waukesha must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PM21 PIcaef4a9d5732-37***********5

We are looking for a highly skilled Field Engineer to join our team, specializing in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others. Key Responsibilities: Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others) Identify Fiber count, location, and possible damage using OTDR equipment. Perform troubleshooting and repair of Fiber optic links at customer sites. Operate and configure OTDR machines, including EXFO and JDSU models. Execute Fiber splicing and testing procedures to ensure network integrity. Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures. Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting. Preferred Qualifications: Previous experience working with major telecom or data centre clients. Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent). Knowledge of high-power laser signal testing procedures and network troubleshooting techniques. Why Join Us? Opportunity to work with leading technology companies and data centres. Hands-on experience with cutting-edge Fiber optic network testing equipment. Competitive salary and benefits package. Dynamic and challenging field-based work environment If you are a highly motivated and skilled Field Engineer with expertise in OTDR testing and Fiber optic network troubleshooting, we encourage you to apply and be part of our growing team!

The Treatment alternatives Program (TAP) Certified Peer Specialist provides support to adults who have substance use or co-occurring needs that are involved in the criminal justice system. The Peer Specialist is a position responsible for support, education and mentoring adults enrolled in TAP services. The role of the Certified Peer Support Specialist is that of a coach or mentor who through his or her lived recovery experience, can provide the guidance and role modeling necessary to promote wellness, purpose in life, develop relationships, and the insight necessary to move forward. Essential Functions: 1. Act as a member of the TAP team providing services to people with substance use or co-occurring needs. 2. Comfortable utilizing life and recovery experiences to role model and support people to reach their identified recovery goals. 3. Build off the person's strengths to meet their individualized recovery needs. All services will be person-centered and directed by the individual being served. 4. Peer Support Services include a wide range of supports to assist the individual and their family through the recovery process. 5. Services provided promote wellness, self-direction, and recovery by enhancing the skills and abilities of the individuals to reach their recovery goals. The services support people by advocating for their needs with dignity and without trauma. 6. Develop a mutually empowering relationship with the people being served to live in recovery. 7. Provide services in the community including people's homes and other community locations. 8. Participate as a team member in recovery team meetings with the individual to create individual recovery plans, identify and prioritize goals, and monitor progress toward meeting identified needs. 9. Appropriately document all contact with the people being served and team members to adhere to program requirements. 10. Responsible for accurate documentation and maintaining a case file as required by agency policy, government regulations, and applicable local, state, and federal codes. 11. Attend and participate in staff meetings, in-service training, seminars, and conferences as required. 12. Responsible for maintaining flexibility in daily work schedule to adequately meet program needs. 13. Responsible for adhering to agency policies and procedures while carrying out daily responsibilities. Other Duties and Responsibilities: Ensure people are able to get transportation to TAP related appointments as needed Other job-related duties as may be necessary to carry out the responsibilities of the position Minimal Qualifications: High School Diploma or equivalent required and experience serving people with mental health, substance use, and co-occurring needs. Successful completion of a State approved Peer Specialist Training and current State Certification as a Peer Specialist. Meet all WCS and contractor requirements for criminal and caregiver background checks, driver's record, and drug screen. Valid driver's license, automobile, and sufficient insurance to meet agency requirements are required. Knowledge, Skills and Abilities: Successful completion of a State approved Peer Specialist Training and State Certification as a Peer Specialist. Knowledge and skills to work with a mental health and substance use recovery population; organization skills; experience in working with individuals in recovery who have mental health and/or substance use needs; ability to quickly develop rapport with people, excellent assessment and interviewing skills; understanding of mental health needs; strong understanding of the substance use population; ability to work through difficult situations; flexible and able to multitask throughout the work day; effective use of time and resources to help maintain quality CCS services. Work Relationship and Scope: Reports directly to the TAP Program Director in the Behavioral Health Division. Advocates for the individual's needs with Tap team members and others as needed. Personal Attributes: Actively in recovery from mental health, substance use and co-occurring needs; willing to share personal recovery story and life needs. Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and positive relationships with program staff, other WCS staff, consumers, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. Working Conditions: Work is performed primarily in the community, including people's homes and various community-based locations. Ability to work in an office setting. Hours average 40 hours per week. Physical Demands: Position is mobile with significant time spent in the community, including transporting consumers, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PI52954f9ce5b2-37***********1

Join Our Team and Make a Difference! At Wisconsin Community Services (WCS), we believe in building hope and empowering individuals through community-based support. As a BHS Supported Apartment Program Support Specialist, you will play a vital role in helping individuals facing mental health, substance use, and co-occurring challenges achieve their housing and recovery goals. Job Summary: In this dynamic position, you'll deliver personalized, strength-based services that foster skill development and enhance the lives of those referred to our program. Join us as we support individuals on their journey towards independence and recovery. Essential Duties and Responsibilities: Provide person-centered services in supported apartment locations and community settings. Deliver individualized skill development in communication, problem-solving, and daily living activities. Collaborate with individuals to identify and prioritize recovery goals. Maintain accurate documentation and case files as per agency policies. Flexibly participate in team meetings, trainings, and community outreach. Required Qualifications: High School Diploma required; Bachelor's degree preferred. 2 years of experience in social services or related field preferred. Completion of State of Wisconsin Peer Specialist training; certification within one year of hire. Valid driver's license and sufficient insurance. Knowledge, Skills, and Abilities: Strong assessment and organizational skills. Ability to build respectful relationships with individuals and partners. Knowledge of mental health and substance use challenges. Flexibility and ability to multitask in a dynamic environment. Physical Demands: This role requires mobility within the community, including home visits and transporting clients. Must be able to navigate stairs. Work Environment: Work primarily conducted in the community and office settings, averaging 40 hours per week. pm21 Why Join WCS? At WCS, we don't just provide services; we create pathways for lasting change. If you're dedicated to social justice and community empowerment, we invite you to apply! Enjoy generous paid time off, health insurance, 403b participation, and eligibility for Public Service Student Loan Forgiveness (PSLF). Apply Now! Become a part of a mission-driven team that truly makes a difference every day. Your passion can change lives-join us in this rewarding journey! Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PIf154c00d8c2b-37***********8

first PRO is now accepting resumes for a Azure Devops Admin in Newton, MA. This is a 3-6month contract to hire role and onsite 3 days per week. This person will be a technical resource administering ADO and project management tools. Responds to support tickets, trains new users, configuration of ADO, metrics, dashboards, etc. Needs Agile experience Also needs someone with strong business analysis skills because they will be customer facing new initiatives (she mentioned possibly implementing Microsoft AI tools) and be working with other managers, VPs, etc. Really wants someone with ADO, is open someone light on ADO if they also have Jira or Atlassian but really strongly prefers ADO. 2-3 years of experience in this type of role, 3 days onsite in Newton.

Parent Peer Support Specialist Wisconsin Community Services (WCS) Specialized Services Program - Wraparound To engage the parents/caregivers of Wraparound Milwaukee enrolled youth in the Wraparound process. Utilize the unique lived experiences of parenting a child with significant mental health, substance use, co-occurring, and life needs to provide hope to parents/caregivers currently enrolled in Wraparound programming. The role of the Parent Peer Specialist is to enhance parenting knowledge and skills to minimize crisis and maximize the long-term benefit of involvement in the Wraparound process through a focus on parent and youth strengths as part of the solution and family participation as partners in all aspects in their care. Essential Functions: Provide one to one peer support to parents/caregivers in a variety of community settings, including the family home Utilize unique lived experience to build professional relationships with youth and families enrolled in Wraparound to assist in navigating the mental health/behavioral health, youth justice, and/or child welfare systems to walk with the parent/caregiver and youth to ensure their needs are being met and their voice is heard, understood, and respected by the Child and Family Team. Work directly with the parent/caregiver within the family system to proactively and reactively reduce crisis triggers, role model parenting and crisis management skills, provide education to the family, and support families during crisis. Role model recovery in all interactions and utilize lived experience to engage families. Support the team to understand and identify the family's needs and develop strategies to meet the identified needs. Work closely with the family to identify a sustainable network of supports and resources in the community to meet the family's needs. Partner with the Care Coordinator to build strong working relationships with community organizations that serve Milwaukee youth and their families. Collaborate closely with the Wraparound team to ensure the needs of the youth and family are met. Support youth and family to engage in mental health services by accompanying at appointments and community activities. Attend and actively participate in Child and Family Team Meetings including the development and implementation of the Plan of Care and Crisis Plan. Complete all necessary paperwork in a strengths-based manner per Wraparound Milwaukee/Agency requirements Attend and actively participate in weekly supervision. Other Duties and Responsibilities: Attend in-services and participate in staffing, weekly and monthly meetings and consultations. Assist with coverage for co-workers as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position. Minimal Qualifications: High school or GED/HSED required Graduate of state Parent Peer Specialist training Possess current Certified Parent Peer Specialist certification or become certified within one year of employment. Meet all WCS and contractor requirements for criminal and caregiver background check, driving record, and references. Good written and verbal communication skills. Complete all Wraparound trainings as required for the position. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of each individual. Knowledge and skills to work with children, young adults, and families. Lived experience of parenting a youth with mental health, substance use, co-occurring, juvenile justice, and/or life needs. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. Work Relationship and Scope: Reports directly to the Wraparound Program Manager. Has contact with a wide variety of individuals including youth/young adults and family members, other program staff, including consulting Psychologist/Psychiatrist, and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Milwaukee County Delinquency & Court Services Division (DCSD), Children's Court officials, MPS staff and administrators, staff of youth serving agencies and the general public. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, people being served by WCS, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Demonstrates a strengths-based, person centered, and culturally intelligent approach to serving people with mental health and co-occurring needs. Focused on embracing recovery in all interactions and utilize lived experience to engage youth/young adults and their families. Knowledge, Skills and Abilities: Working knowledge of positive youth/young adult development; patience and understanding of challenging life needs; knowledge related to mental health and co-occurring needs, the ability to interact with youth, young adults, and caregivers in a calm and professional manner; ability to follow oral and written instructions and cues; ability to remain calm and respond appropriately in crisis situations; computer skills; accurate documentation; ability to meet deadlines; sensitivity towards cultural, ethic and life needs. Working Conditions: Work is performed in a busy office environment and in the community serving children, young adults and families. Some of the work is done sitting at a desk using a computer; requires significant outreach in the community and families' homes; much of the outreach is done in communities throughout Milwaukee and several hours per day may be spent driving; hours average 40 per week; flexible work schedule includes some hours outside the normal work schedule on evenings and weekends. Physical Demands: Position is mobile with time spent in the community, including home visits and time spent in the office; driving throughout Milwaukee County is required; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PM21 PIba1278ce3b4d-37***********1

Title: Digital & IT SAP FICO Specialist Salary range: $130k-$155k US Citizen only Exp: SME Finance & Controlling SAP configuration Manufacturing background preferred POSITION SUMMARY: The SAP Finance and Controlling functional subject matter expert is accountable for ensuring the SAP solution provided to the customer is fit for purpose, consistent across businesses, aligns with the company'sSAP template and satisfies the business requirements. Knowledge areas are SAP ECC 6.0 and S/4 in-depth knowledge of the modules for Finance, Controlling and Project Systems but as the role is broad additional SAP modules knowledge will be beneficial. RESPONSIBILITIES: Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise on what the art of the possible is. Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst. Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs. Successfully engage in multiple initiatives simultaneously. Interpret customer business needs and translate them into application and operational requirements. Act as the liaison between the customer community and the SAP application teams regards SAP capability. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs. Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc. Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives. QUALIFICATIONS: 4-year University / College Degree and relevant technical / business certifications Five or more years experience in Information Technology Experience in security best practices and compliancy requirements for area of expertise Ability to travel as needed Available to provide after-hours technical support as needed Additional SAP Qualifications: A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience. Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions. Must have worked in customized processes and SAP Template solutions within the SAP arena. Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits. Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts. Identify and manage senior stakeholders, evaluate their interests and establish effective communication channels ensuring effective stakeholder management and engagement. Specify requirements for toolset adaptions, acceptance testing of implemented solutions, develop migration strategies and plans. Provide Technical expertise within their functional area with the team, prove accountability and be a role models to others. Ensure processes, deliverables and responsibilities are fully aligned with strategic priorities / goals of the organization. Good appreciation of systems design and SAP configuration. Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS. Day-to-day use of Microsoft Outlook, Excel, Word, Visio & PowerPoint Able to facilitate workshops, lead discussions and gain consensus views on decisions. Knowledge of business processes, commercial drivers and activities.