Description:
The Holiday Inn Express Hilton Head Island is looking for a full-time, FrontDeskAttendant to provide exceptional customer service to our guests.
The Job
A typical day for a FrontDeskAttendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
What would make me successful in this role?
Passion for hospitality
Motivated to enhance the guest experience
Ability to work with a team
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
Company-Paid Life and AD&D Insurance and Long-term Disability
Flexible Spending/Dependent Care Account
Short-term Disability & Accident plans
Employee Assistance Program
401(k) Retirement Plan with company match
Paid Vacation - up to 10 days per year
Paid Sick time - up to 5 days per year
7 paid Holidays per year
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
IHG Brand Hotel Discounts
About Us
The Holiday Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're located on Forest Beach Drive next to the new Lowcountry Celebration Park.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements:
Required Skills & Experience
Must be at least 18 years old
Attention to detail
Hotel experience preferred
Customer service experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$20k-26k yearly est. 17d ago
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Front Desk Ambassador
Manpowergroup 4.7
Milwaukee, WI jobs
This role is the face of ManpowerGroup, as the first point of interaction with candidates, clients, community partners and employees welcoming people to our Global Headquarters Building.
Making an Impact:
This role will serve as the touch point of our brand and company to visitors of the global headquarters, providing a welcoming experience. This role represents our ManpowerGroup brand standards and serves an important role in ensuring our guests and employees feel welcome and cared for at our Global Headquarters.
Maintain the internal reservations for event spaces at HQ, handling conflicts and multiple priorities.
Manage visitors using our electronic visitor management system, WhosOnLocation and provide troubleshooting as needed.
Manage audio visual needs for on-site events.
Create event signage, digital display graphics and name tags.
Sharing Expertise:
Support event planners with correspondence and tracking event information, including logs and reports.
Support People & Culture Department as needed with project based assignments
Gaining Exposure:
Serve as a ManpowerGroup Tour Guide, providing exemplary and interesting tours of our HQ building, engaging with participants and answering questions.
Your Typical Day:
Greet employees, clients and visitors as they enter ManpowerGroup's Global Headquarters by providing concierge services such as luggage assistance and making local restaurant and activity recommendations.
Handle incoming calls, emails and other communications.
Manage internal conference room reservations for internal and external stakeholders.
Work primarily involves sitting/standing at the frontdesk for long periods of time.
Required Qualifications:
High School Diploma
1+ years of prior experience in an office, hospitality or customer service setting.
Experience with Microsoft software such as: PowerPoint, Outlook, Word, Excel.
Comfortable working in a busy environment with a variety of evolving job duties.
Moderate physical labor that includes moving and lifting event materials and luggage up to 40 pounds.
Flexible schedules required. Frontdesk hours are M-F 6:30am-6:30pm. FrontDesk Ambassadors will have a standard, steady schedule but need the ability to support additional frontdesk hours as needed, including occasional evening and weekend work with notice provided (typically one+ months' notice).
Nice to have:
A basic knowledge of a foreign language
Associate's or Bachelor's Degree
Familiarity with the Milwaukee metropolitan area.
ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.
A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.
Reasonable accommodation during the interview process can be provided. Contact *********************************** for assistance.
$27k-33k yearly est. 2d ago
Receptionist
Addison Group 4.6
Charlotte, NC jobs
A growing company in Charlotte, NC, is seeking a professional Receptionist to join their team. As the first point of contact for our patients, you will play a critical role in ensuring a seamless, welcoming, and efficient experience. The ideal candidate is a multitasker who thrives in a fast-paced clinical environment and maintains a high level of empathy and professionalism.
Primary Responsibilities
Act as the primary point of contact for all visitors, ensuring a professional welcome and managing the guest check-in process.
Manage a multi-line phone system, directing inquiries to the appropriate departments and handling professional correspondence via email.
Maintain the professional appearance of the lobby, conference rooms, and common areas; manage office supply inventory and vendor deliveries.
Assist with the coordination of onsite meetings, including calendar management, catering orders, and basic troubleshooting of conference room technology.
Support various departments with data entry, document preparation, mail distribution (incoming/outgoing), and digital filing.
Compensation & Schedule
Pay Range: $18.00 - $22.00 per hour, commensurate with experience.
Employment Type: Contract
Schedule: Monday - Friday, standard business hours (e.g., 8:00 AM - 5:00 PM).
Location: Strictly Onsite - Charlotte, NC.
Benefits
Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
Retirement: 401(k)
Required Qualifications
Education: High School Diploma or equivalent required; Associate's degree preferred.
Experience: Minimum of 1-2 years of preferred experience in a medical office, clinic, or hospital setting.
Technical Skills: Proficiency with EMR software and Microsoft Office (Word and Outlook).
Core Competencies:
Strong understanding of HIPAA and patient privacy laws.
Exceptional verbal and written communication skills.
Ability to remain calm and organized under pressure in a high-volume environment.
Reliable attendance and a professional appearance.
$18-22 hourly 4d ago
Front Desk Agent
EOS 4.1
Kitty Hawk, NC jobs
Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and room products
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Answer telephone calls, using correct salutations and telephone etiquette
Ascertain callers' needs through open-ended questions
Describe room accommodations and all amenities
Obtain all designated information to book a reservation
Accommodate special requests and designate such in the system
Access guest history records to best service guests; maintain accurate information in guest history files
Resolve guest complaints, ensuring guest satisfaction
Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery)
Present folio to guest and resolve any disputed charges
Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information
Perform additional duties, as assigned
Replenish, organize, and maintain the retail areas
Requirements and Qualifications
High school or equivalent preferred
1 to 2 years in a similar experience preferred
Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines
Strong knowledge of Outlook is a plus
Possess an eye for the smallest detail and maintain a keen sense of urgency
Ability to think clearly, remain calm, and resolve problems using good judgment
Ability to think on your feet and resolve conflict
Must be able to bend, stoop, squat, and stretch to fulfill necessary tasks
Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis
Must be able to stand and exert well-paced mobility for up to 8 hours in length
All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided)
Able to share in working days, nights, weekends, and holidays
$25k-31k yearly est. 17d ago
Front Desk Attendant Full-time
Aileron Management 3.9
Front desk attendant job at Aileron
Full-time Description
The Holiday Inn Express Hilton Head Island is looking for a full-time, FrontDeskAttendant to provide exceptional customer service to our guests.
The Job
A typical day for a FrontDeskAttendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
What would make me successful in this role?
Passion for hospitality
Motivated to enhance the guest experience
Ability to work with a team
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
Company-Paid Life and AD&D Insurance and Long-term Disability
Flexible Spending/Dependent Care Account
Short-term Disability & Accident plans
Employee Assistance Program
401(k) Retirement Plan with company match
Paid Vacation - up to 10 days per year
Paid Sick time - up to 5 days per year
7 paid Holidays per year
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
IHG Brand Hotel Discounts
About Us
The Holiday Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're located on Forest Beach Drive next to the new Lowcountry Celebration Park.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Required Skills & Experience
Must be at least 18 years old
Attention to detail
Hotel experience preferred
Customer service experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$20k-26k yearly est. 60d+ ago
Front Desk Agent
Brookfield Ventures LLC 4.3
Brookfield, WI jobs
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Paid time off
FrontDesk Agent Holiday Inn Brookfield, WI
Benefits / Perks
Flexible Scheduling
Career Advancement Opportunities within IHG-branded hotels
Competitive Compensation
Supportive Team Environment
Training and Development Programs
Job Summary
Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven FrontDesk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality.
You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs.
We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations.
Key Responsibilities
Greet guests warmly and professionally in accordance with IHG service standards.
Manage guest check-in and check-out using the hotels PMS system accurately and efficiently.
Respond to guest inquiries by phone, email, and in person with clear, helpful information.
Make and modify reservations while ensuring accuracy and adherence to brand procedures.
Coordinate with housekeeping to confirm room readiness and communicate special guest requests.
Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits.
Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay.
Resolve guest concerns promptly using a calm, guest-focused approach.
Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations.
Complete shift reports, required paperwork, and cash handling responsibilities accurately.
Qualifications
Friendly, outgoing, and professional demeanor.
Previous hotel or hospitality experience preferred but not required.
Strong understanding of hospitality service standards; familiarity with IHG systems is a plus.
Proficient in English; additional languages are beneficial.
Strong computer and multitasking skills.
Ability to resolve issues with a guest-first mindset.
Ability to stand for extended periods and lift up to 30 lbs.
$27k-31k yearly est. 4d ago
Guest Service Agent - Embassy
EOS 4.1
Myrtle Beach, SC jobs
Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
Ascertain callers' needs through open-ended questions.
Describe room accommodations and all amenities.
Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
Access guest history records to best service guests; maintain accurate information in guest history files.
Resolve guest complaints, ensuring guest satisfaction.
Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
Present folio to guest and resolve any disputed charges.
Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
Perform additional duties, as assigned.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position working at the
Embassy Suites Myrtle Beach
. Flexible schedule is required, including weekends and holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
$23k-28k yearly est. 17d ago
Front Desk Receptionist (POOL)
High Country Community Health 3.9
Boone, NC jobs
Job DescriptionDescription:
This is a Pooled position. HCCH is not actively hiring a FrontDesk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements:
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$28k-34k yearly est. 26d ago
Front Desk Receptionist (POOL)
High Country Community Health 3.9
Boone, NC jobs
Full-time Description
This is a Pooled position. HCCH is not actively hiring a FrontDesk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$28k-34k yearly est. 60d+ ago
Front Desk Receptionist
High Country Community Health 3.9
Boone, NC jobs
Job DescriptionDescription:
Duties Include:
Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit
Scan Insurance card and link insurance in patient's chart
Update new paperwork yearly
Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification
Capture picture of the patient if not already done
Distribute patient questionnaires when necessary
Answer telephones courteously and send patient messages to appropriate staff
Schedule appointments
Call and remind patients of their upcoming appointments
Collect co-pays, deductibles and outstanding balances on patient accounts
Post co-pays and SFS payments as pre-payments
Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins
Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit
Scan paper documents into patients chart when completed
Must be able to perform check out duties as well on days covering both positions
Ensure daily workflow is maintained
Other duties as assigned
Requirements:
Education: High school diploma.
Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role.
Other requirements: Proficient medical terminology skills,
Performance Requirements:
Knowledge:
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with providers and Medical Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$28k-34k yearly est. 11d ago
Guest Services Representative
Hendrick 4.3
Duluth, GA jobs
Gwinnett Place HondaLocation: 3325 Satellite Blvd, Duluth, Georgia 30096
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person
Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility)
Provides new hire Customer Management training when requested
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses:
o Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands:
Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
$21k-26k yearly est. Auto-Apply 20d ago
Front Desk Receptionist (POOL)
High Country Community Health 3.9
Morganton, NC jobs
Job DescriptionDescription:
This is a Pooled position. HCCH is not actively hiring a FrontDesk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements:
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$27k-34k yearly est. 26d ago
Front Desk Receptionist (POOL)
High Country Community Health 3.9
Morganton, NC jobs
Full-time Description
This is a Pooled position. HCCH is not actively hiring a FrontDesk Receptionist for this location but is accepting applications for future needs.
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$27k-34k yearly est. 60d+ ago
Guest Services Agent | Fairfield Inn and Suites | West Des Moines, IA
PM New 2.8
West Des Moines, IA jobs
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our frontdesk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the frontdesk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
$25k-30k yearly est. 60d+ ago
Adventure Guest Representative (2026 Season)
Nantahala Outdoor Center 3.4
Bryson City, NC jobs
For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.
JOB SUMMARY
The Adventure Guest Representative position is seasonal and runs from early May to late September and must be available to work weekdays/weekends and morning/afternoon shifts. This role works in both at the Adventure Center and the Photos building, located along the banks of the Nantahala River, where all Nantahala campus adventure activities check-in. The Adventure Guest Representative will engage in the process of guest activity check-in, reservations, payment retrieval, guest service, retail and photo sales.
Responsibilities
Displaying proficiency in NOC's reservations and point of sale systems
Help guests locate and view their rafting photos at Photo Finish
Provide photo format and pricing information
Developing a thorough familiarity with NOC product and services
Providing guest service regarding NOC activities, lodging, retail, and restaurant hours, and any other guest inquiries
Creating and modifying guest reservations for NOC activities or other products and services
Accepting and processing payments and use cash register in accordance with NOC policies
Maintaining accurate register accounting
Assisting in stocking and rotation of retail inventories
Other tasks as qualified and assigned
Qualifications:
Ability to maintain a high level of professionalism with superb communication skills and minimal supervision
Proven writing and verbal communication skills
Demonstrate decision making and troubleshooting ability
Capacity to multitask while remaining calm in a fast-paced and highly demanding work environment
Willing and able to commit to seasonal nature and demands of this position including start date, end date, and scheduling variability throughout.
Must be able to work in variable and sometimes adverse weather conditions.
Must be able to sit or stand for long periods
Must be able to lift at least 30 lbs
The above noted description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to provide a general sense of the responsibilities and expectations of the position. As the nature of business demands change, so too may the essential functions of the position.
Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.
$22k-29k yearly est. Auto-Apply 22d ago
Dental Front Desk Receptionist
High Country Community Health 3.9
Elkin, NC jobs
Full-time Description
Job Duties for the Dental Receptionist:
In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.
Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks.
In charge of keeping the office waiting area neat and tidy.
Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
Schedules appointments for patients either by phone when they call in or in person after an office visit.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
Sliding Fee calculation support and must adhere to the SFS policy guidelines.
Scanning Lead
Consult with office manager on any scheduling issues.
Schedule NP appointments and others as needed.
Confirmation calls.
Maintain confirmed schedule.
Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
Lab Case schedule.
Office supply order to office manager.
Patient identity photo.
Patient paperwork is updated as required.
Document all conversations pertaining to treatment and complaints.
Scheduling interpreter for Spanish patients.
Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
Knowledge of dental practice protocols related to scheduling appointments.
Knowledge of manual/computerized scheduling systems.
Knowledge of customer service principles and techniques.
Skills:
Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
Skill in maintaining master appointment schedule via manual or computerized means.
Skill in producing reports about appointment patterns as needed.
Abilities:
Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
Salary Description $15-$17
$28k-34k yearly est. 9d ago
Dental Front Desk Receptionist
High Country Community Health 3.9
Elkin, NC jobs
Job Duties for the Dental Receptionist: * In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. * Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.
* Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.
* In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the "end of day" informational packet with information such as a list of the day's deposits, and other general tasks.
* In charge of keeping the office waiting area neat and tidy.
* Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.
Essential Job Responsibilities:
* Schedules appointments for patients either by phone when they call in or in person after an office visit.
* Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
* Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
* Answer phones- schedule appointments, take messages for providers, take all Spanish calls.
* Sliding Fee calculation support and must adhere to the SFS policy guidelines.
* Scanning Lead
* Consult with office manager on any scheduling issues.
* Schedule NP appointments and others as needed.
* Confirmation calls.
* Maintain confirmed schedule.
* Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
* Lab Case schedule.
* Office supply order to office manager.
* Patient identity photo.
* Patient paperwork is updated as required.
* Document all conversations pertaining to treatment and complaints.
* Scheduling interpreter for Spanish patients.
* Other- assigned tasks per office manger's request.
Requirements
Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.
Other requirements: none.
Performance Requirements:
* Knowledge of dental practice protocols related to scheduling appointments.
* Knowledge of manual/computerized scheduling systems.
* Knowledge of customer service principles and techniques.
Skills:
* Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.
* Skill in maintaining master appointment schedule via manual or computerized means.
* Skill in producing reports about appointment patterns as needed.
Abilities:
* Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
$28k-34k yearly est. 8d ago
Front Desk Receptionist
Cenexel 4.3
Decatur, GA jobs
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Hourly Range: $18.00 - $20.00/hr (Depending on education, experience, and skillset)
Schedule: Monday - Friday 11:00 am to 7:00 pm, alternating Saturdays 8:00 am - 1:00 pm.
Job Summary:
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Essential Responsibilities and Duties:
Greets all entering the office courteously and attentively.
Answers and directs telephone calls appropriately.
Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
Maintain and organize lobby.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Must be able to effectively communicate verbally and in writing in.
High school diploma or GED required.
1 year of experience preferred.
Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
Must demonstrate working knowledge of Microsoft Office and various computer skills.
Ability to work independently as well as functioning as part of a team.
Ability to communicate clearly.
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
$18-20 hourly 30d ago
Front Desk Agent
Firc Group N C 4.0
Asheville, NC jobs
The FrontDesk Agent at the Cambria Hotel Downtown Asheville are responsible for the guest registration process and communication of hotel services and promotions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Provide exceptional guest service with welcoming greetings, body language, and undivided attention.
Hotel check in/check out, ensuring proper credit is received, special requests are noted/fulfilled, and accurate information is established.
Record and process reservations and cancellations.
Thoroughly complete all guest transactions associated with the FrontDesk computer system.
Maintain an up-to-date working knowledge of all hotel amenities as well as any special events.
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
Be knowledgeable of all emergency procedures and hotel policies.
Accurately maintain house bank and handle all credit cards and cash according to hotel policies and procedures.
Follow set procedures on postings, charges, credit cards, and refunds.
Answer the telephone in a professional manner and assist guests with any questions, directions to the property, etc.
Other duties as assigned by supervisor.
JOB REQUIREMENTS:
One year hotel frontdesk experience preferred but not required.
Excellent guest service skills.
Proficiency in the English language both verbal and written.
Organizational skills including follow-through, problem solving and communication.
Ability to stand for hours at a time.
Must be able to work all shifts AM and PM, Holidays and Weekends.
Qualifications
Who We Are
Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, FIRC Group, Inc. has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many. Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isa's French Bistro, and Hemingway's Cuba Restaurant. This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and we've begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums.
To date, we are 185 strong providing great memories through hotel and culinary experiences. Come join our team as we continue to grow!
Work / Life Balance
Our company values and appreciates your investment of time and dedication to its success. Here are programs to reciprocate for your time away from work:
Paid Vacation for full-time associates
Paid Personal Time Off for all associates
Paid Holidays following 90 days of employment for all associates
We Care For You
FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans.
Downtown Parking
We provide associate parking, alleviating your need to find costly parking on your own.
Career Development
We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals. Many of our current leaders once started as newcomers to hospitality.
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our frontdesk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the frontdesk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.