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Hotel Operation Manager jobs at Aimbridge Hospitality

- 75 jobs
  • Hotel Houseperson

    Courtyard 3.7company rating

    Westlake, OH jobs

    Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
    $69k-113k yearly est. 60d+ ago
  • Principal, Market & Field Operations

    Zillow 4.5company rating

    Remote

    About the team Market Operations sits at the center of Zillow's effort to deliver the Integrated Transaction, enabling customers to find their home, their agent, their financing, and their closing services all within Zillow's ecosystem. Market Operations ensures this connected experience is supported by equally connected operations. We translate strategic goals into scalable systems and field execution, bridging the gap between planning and performance. Market Ops designs the frameworks, tools, and operating rhythms that allow Zillow's teams to work in concert toward growth, accountability, and an exceptional customer experience. We partner closely with Sales, Product Operations, Enablement, and other cross-functional teams to make sure the field is equipped to deliver on the promise of a seamless, integrated real estate journey.About the role As Principal, Market & Field Operations, you will own the strategic foundation for how Market Ops delivers against Zillow's market share and adoption goals. You'll lead the bottom-up planning process that translates business targets into actionable market-level plans, and build the framework we use to understand where we play, how we win, and what needs to change to hit our goals. This role requires a blend of analytical rigor, operational intuition, and structured problem solving. You'll build models and frameworks that assess market opportunity, test assumptions against field realities, shape how we prioritize and focus resources, and identify key levers-partner mix, coverage, execution constraints-that influence our performance. You'll combine structured analysis with pragmatic operations work to help teams execute smarter and faster. You'll work closely with cross-functional partners to align on plans, and with field teams to make those plans real. This is a high-impact role for someone who's worked in strategy or consulting, but is now looking to get closer to execution, while still operating at altitude. This role blends strategic thinking with hands-on execution, and is ideal for someone who wants to bridge analytics, planning, and day-to-day operational impact. What You'll Do Develop the Strategic Framework for Market Growth Create the structure for how we evaluate opportunity, coverage, and performance by market Define what “good” looks like for agent and partner penetration, and identify what drives variation across geos Deliver market-level insights that help Sales, Finance, and leadership prioritize investments Build and Validate the Path to Plan Lead the bottoms-up build of how Market Ops delivers business targets across markets, partners, and segments Pressure-test top-down goals with real market dynamics and funnel performance Identify where plans are tracking, where they're at risk, and what actions are needed to close gaps Identify and Execute Against Growth Levers Analyze structural and operational constraints(e.g., partner mix, field coverage, agent engagement, local nuances, etc.),and recommend clear actions Partner with regional leaders and cross-functional teams to align on targets, resources, and next steps Turn insight into action through field coordination and leadership alignment Support Broader Operational Excellence Partner with cross-functional leads on core operational processes, as well as business, reporting, and performance tracking rhythms Drive process improvements that increase visibility, speed, and coordination between cross-functional operations and field teams Contribute to special projects and pilot initiatives that enhance operational effectiveness Help stand up new tools or workflows that simplify planning, tracking, and execution This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $153,600.00 - $245,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $145,900.00 - $233,100.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are 6-9+ years of experience in strategy, growth planning, or business operations, ideally combining structured analysis with field or execution exposure At least 2 years at a top-tier management consulting firm, plus operating experience in a startup or fast-paced org Proven ability to turn data and insights into scalable frameworks and clear action plans. Strong modeling skills comfortable building market sizing tools, forecast models, and performance diagnostics Highly analytical and business-minded, with the ability to translate complex drivers into clear recommendations Field-aware-curious about what's happening on the ground and skilled at surfacing the “so what” Effective communicator who can work across Sales, Finance, Product, and leadership Advanced Excel/Sheets and proficiency with AI tools like ChatGPT and Replit required. SQL and BI tools (Looker, Tableau, Databricks) a plus Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $47k-83k yearly est. Auto-Apply 33d ago
  • Senior Manager

    Cushman & Wakefield 4.5company rating

    Remote

    Job Title Senior Manager We currently have a Senior Manager open in the practice to support the Americas region. This role directly supports client transformation initiatives by aligning workplace strategy with organizational goals. This role reports to the Americas Lead of Strategic Consulting. The individual will manage projects and key client relationships and work with other senior leaders with subject matter expertise in workplace strategy and change management in the Strategic Consulting practice, including contributing to thought leadership and client deliverables. Job Description The Senior Manager position supports the full consulting lifecycle-from business development to strategy formulation and execution as follows: This role reports to the Americas Lead of Strategic Consulting. The individual will manage projects and key client relationships and work with other senior leaders with subject matter expertise in workplace strategy and change management in the Strategic Consulting practice, including contributing to thought leadership and client deliverables. You will be expected and encouraged to proactively build and maintain relationships with our most important clients and prospects, generate new business opportunities in partnership with other C&W leaders, and contribute to the delivery of high-impact solutions with a sales objective of $600,000/year. The position requires professional presentation skills, extensive facilitation experience, analytical, written, and verbal communication skills, along with direct industry experience, are essential. This role offers exposure to high-profile clients and opportunities for professional growth and advancement within the Strategic Consulting team. KNOWLEDGE & EXPERIENCE Minimum of 15 years' experience in a similar or complementary role, including key project experience in workplace/real estate strategy decision-making. Experience with leading high performing teams, partnering with sophisticated client teams, and navigating relationships with externals partners. High emotional intelligence and exceptional leadership, problem solving, risk mitigation, and relationship-building skills. Strong written, oral, analytical, and graphic presentation skills. Strong interpersonal communication and relationship-building skills. Situational awareness and ability to identify client concerns and risks and raise them to leadership. Ability to analyze and compile data and produce strategy documents and error-free client reports generated by you and serve as a reviewer of work done by others. Ability to work independently, a self-starter with exceptional time management and organizational skills; able to balance multiple priorities and projects. Ability to collaborate in a team environment, be professional even during adversity, and evoke positive engagement with colleagues, clients, partners, and prospects. Confident in evaluating and experimenting with new tools and technologies (e.g. SharePoint, Copilot, Power BI, Miro, AhaSlides!, Mentimeter). Proficient in MSFT Applications, Teams, Adobe PDF Writer, Outlook, Adobe Illustrator and InDesign a plus. Comfortable working across time zones, business lines, and offices. Ability to travel up to 30% of the time to client sites. Ability to work on-site as required; additional on-site time and travel may be required. WHO WE ARE Cushman & Wakefield's Strategic Consulting organization is a dynamic, global team of multi-functional thought leaders in the space of workplace strategy, change management, portfolio & location strategy, and asset strategy. C&W's consulting organization helps clients transform their real estate portfolios and drive business outcomes. The Strategic Consulting team is an organization of creative, strategic, and intuitive thinkers who collaborate on solve some of the firm's most dynamic client challenges. LOCATION This role operates within a flexible hybrid work model, blending remote and on-site collaboration as determined by Strategic Consulting leadership, C&W account leaders, and client needs. Travel may be required to facilitate effective teamwork and client engagement. When working remotely, active participation in virtual meetings with on-camera presence is expected to foster strong connections with both clients and colleagues. EDUCATION Professional degree in Real Estate, Business, Architecture, Interior Design, Environmental Design, Communications, English, Psychology or related field. Change management certification or designation desired; Prosci Certification a plus. Additional experience and interests in organizational change management, organizational design, design, marketing, psychology, research will be considered favorably in the selection process. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 136,000.00 - $160,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”
    $136k-160k yearly Auto-Apply 22d ago
  • Sr. Transaction Manager

    Cushman & Wakefield 4.5company rating

    Remote

    Job Title Sr. Transaction Manager As a member of Cushman & Wakefield's Portfolio Advisory Group, the Sr. Transaction Manager will be dedicated to one or more of Cushman & Wakefield's most dynamic client accounts. In this role, you will collaborate closely with peers and the account team to support a client's strategic real estate vision. As the Sr. Transaction Manager, you will be responsible for the day-to-day transaction management oversight for a complex real estate portfolio . Responsibilities include: diligent oversight of transactions from initiation through execution, program management of stakeholder inputs, and oversight of account team support including, but not limited to, transaction mangers, transaction coordinators, and/or transaction analysts. The Sr. Transaction Manager shall also be accountable for client budgeting, internal revenue management, and adherence to account and transaction level KPIs. The Sr. Transaction Manager will embody our team philosophy “Client First, Insight Always, Execution Excellence”, ensuring every deliverable reflects the team's commitment to innovation, collaboration, and measurable impact. Job Description Essential functions and responsibilities General: Implement portfolio plans with client's real estate goals and objectives in mind Optimize and integrate portfolio with clients' workplace strategy Collaborate with brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions including lease, sale, build-to-suit, sublease and purchase Collaborate with a broad range of internal contributors and client stakeholders Manage the flow of key documentation and client communications Work with the clients' operational groups at all levels to identify real estate needs Prepare, review, and interpret financial analysis/accounting concepts Report all transaction revenue Ensure accuracy of all transaction reports and client materials Present transaction activity to client/C&W management Participate in all client/C&W business reviews Lead and/or facilitate client meetings Provide supervision for transactional team members and others team members supporting the transaction activity of the relationship Process Management: Process and program management development and implementation Implement standardized processes that create maximum efficiencies and add value Oversee development and continuous improvement of standard forms and procedures Develop performance measurements for internal benchmarking Create and implement account operations manual/playbook Transaction Management: Oversee transaction service delivery Coordinate and manage transaction teams Oversee/manage field broker selection process Determine clients' needs and communicate project parameters Oversee negotiations and management of transactions Collaborate with portfolio administration team to help ensure data accuracy Coordinate legal review of all client leased/owned documents Ensure accuracy of financial data and reporting Resolve landlord/tenant disputes Coordinate client site visits/market tours Ensure all state real estate standards are met Oversee budgeting and revenue tracking of all transactions Manage client rebate account Strategic Planning: Lead the development of strategic plans and provide strategic real estate advice to clients Identify occupancy cost savings strategies Develop occupancy expansion/contraction strategies Ensure implementation of agreed upon strategy Produce and/or support business case development Prepare reports, data and financial analyses toward the completion of a strategic plan Execute strategies by developing action plans Quantify and report on occupancy cost savings and value add analyses Key Competencies Client Service Skills Communication Proficiency (oral and written) Presentation Skills Financial Analysis Negotiation Skills Leadership Organization Skills Teamwork Orientation Multi-Tasking Strategic Planning. Important education Bachelor's degree required in any related field Important EXPERIENCE 7+ years real estate experience in transaction management or corporate real estate Experience with high-level, complex transaction management including experience in lease negotiations and strategy Additional eligibility qualifications Must obtain and hold state real estate salesperson license LEED, MCR, CCIM designations are a plus Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 119,000.00 - $140,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”
    $119k-140k yearly Auto-Apply 7d ago
  • District Community Manager

    The Community Builders 3.4company rating

    Saint Paul, MN jobs

    , Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction and supervision of the Portfolio Operations Manager, the District Manager (DM) is responsible for the overall day to day management operations of a community, as well as providing leadership to two to four additional community teams. The DM mentors and provides their teams with a clear understanding of TCB's standard operating procedures, objectives, mission and each property s economic and physical requirements. This role is hybrid with the ability to work remote 2 days per week. This may change based on what is happening in the portfolio. Essential Functions: Seek to build employee teams and provide training, motivation and direction for superior performance, supervise and performance management of all property management staff. Identify, attract, hire, and retain top talent in the industry. Conduct monthly onsite review of financial operating statements with all site management to enhance knowledge, create efficiencies and develop plans to meet or exceed budget goals. Enactment and training of team of effective cost control methods, revenue maximization, bid solicitation and delinquency management. Collaboration and partnership with Community Life to implement meaningful programs and services to enhance the experience and life of our residents. Maintain product knowledge on all properties and that of competition through site visits and quarterly review of updated market competitive analysis with site team. Stay aware of potential new business opportunities. Establish prospect leasing tour routes, prospect follow up, and maintenance of & follow through on waiting list to reduce vacant down days and increase physical occupancy Perform written performance evaluations for direct reports in accordance with company guidelines, and provide recommendations for compensation or promotions. Ownership and follow-up on issues involving violations of building rules or the occupancy agreement, includes the responsibility of scheduling and holding conferences with family and/or outside agencies and court appearance, when necessary. Lead and monitor teams to successfully prepare appropriate Agency reports timely and accurately, adhere to all management contracts and pertinent affordable programs, including state, local and national and Fair Housing. Establish a responsive and responsible relationship cross functionally for the betterment of TCB through candid feedback, information and recommendations that will benefit the company long term. Assist in new business acquisition and development in establishing leasing absorption plans, potential budgets and staffing plans as well as physical site due diligence and start up. Knowledge, Skills and Abilities: Strong communication skills, both written and oral Superior interpersonal skills: ability to influence others, build relationships, and work effectively with others in the organization Highly detail-oriented and able to multitask in a fast paced environment Incredible customer service skills & the ability to create a customer focused culture Analytical skills; must have demonstrated strong problem solving and quantitative abilities Must work under deadlines and ability to meet deadlines. Education & Experience: Bachelor s degree and 5 years or more of progressive responsibility in residential property management is required. Prior experience in and knowledge of affordable housing and applicable compliance required. COS and LIHTC Certification required Proficiency in Yardi or other industry software and excellence in Microsoft Office. Benefits Medical, dental, and vision insurance 12 Paid Holidays & tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay: $95-105k The Community Builders is an equal opportunity employer.
    $95k-105k yearly 16d ago
  • Store Manager ($500 Sign-on Bonus)

    Extra Space Storage 3.9company rating

    Hilliard, OH jobs

    -Day shift only: Office closes at 6pm. * Starting Pay Range $18.00/hr. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . * EXTRA Healthy Wellness Program with rewards towards your medical premium . * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 2+ years of customer-facing work experience. * Leadership experience preferred but not required. * Sale experience preferred. * Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
    $18 hourly Auto-Apply 6d ago
  • Store Manager

    Extra Space Storage 3.9company rating

    Toledo, OH jobs

    * Day shift only: Office closes at 6pm. * $1000.00 Sign-On Bonus after 90 days. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . * EXTRA Healthy Wellness Program with rewards towards your medical premium . * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 2+ years of customer-facing work experience. * Leadership experience preferred but not required. * Sale experience preferred. * Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
    $29k-37k yearly est. Auto-Apply 6d ago
  • Manager, Key Account Partnerships

    Zillow 4.5company rating

    Remote

    About the team Zillow Group is transforming the real estate transaction-and our partners are at the center of that journey. As a Manager, Partner Operations, you'll lead a team of Growth Advisors, who are consulting Zillow's highest-performing real estate partners. These include top agents, team leads, and brokers operating in our Enhanced Markets. You'll be a coach, problem solver, and resource to drive performance optimization, conversion improvement, and Zillow platform adoption. Your mission: drive behavior change, improve partner outcomes, and unlock scalable growth through the strategic influence and operational coaching conducted by your team.About the role Be a Trusted Leader Serve as the day-to-day support and guide to your team of Growth Advisors. Recruit, mentor, and develop a diverse team, leveraging Zillow's Leadership Expectations and Behaviors Guide your team through change and implementation of new initiatives and strategy Drive Performance Champion Zillow's integrated tools, including Zillow Home Loans, FUB/CRM features, Spruce title and escrow, Seller Leads and new platform capabilities. Guide your team and our real estate partners through onboarding, enablement, and scaling-ensuring they adopt systems that support efficiency and delivering the integrated transaction to consumers. Use Data to Drive Action Analyze lead conversion, close rates, and partner behavior using Salesforce and BI tools like Tableau. Translate insights into actionable strategies and coach your team and partners toward improved results. Challenge and Influence Apply insight-led sales techniques (Challenger methodology, consultative selling) to help partners evolve their processes. Push team members and partners to think differently about how they grow, staff, and manage their teams. Build relationships internally to help drive performance, remove roadblocks, and provide insights. Master Your Markets Stay informed on local real estate market trends, regulations, and competitive dynamics. Build relationships with key partners, representing the voice of partner and sales for your assigned geography. This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $128,200.00 - $204,800.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $121,800.00 - $194,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are 5+ years of experience in account management, real estate consulting, sales enablement, or B2B client success 3+ years of sales leadership experience Strong background in real estate, proptech, or performance-based partner programs preferred Ability to influence without authority and challenge established thinking through data and insight Familiar with tools like Salesforce, Tableau, or other BI dashboards Comfortable working independently in a field-based role with frequent partner travel (in-person meetings required) Proven track record of leading in a dynamic, consultative, high-client touch environment. Excellent communicator who can tailor insights to varied audiences both internally and externally Proactive, analytical, and relentlessly focused on improving partner and consumer outcomes. Get to know us At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $59k-101k yearly est. Auto-Apply 4d ago
  • District Manager

    Public Storage 4.5company rating

    Columbus, OH jobs

    Annual Compensation Pay Range: $93,000 - $109,000 We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry! Job Description Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing customer front line employees Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service: Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. Communicate effectively with customers, colleagues and team-members BENEFITS: $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. Second year bonus potential increase to $20,000 performance-based bonus Participation in company stock program that includes dividends paid quarterly Internal promotional and career opportunities throughout the United States Extensive training and coaching plans - we want you to succeed! Comprehensive group healthcare programs 401(k) with generous employer match Paid time off Monday thru Friday work schedule Qualifications Qualifications & Expectations Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry Proven track record of top tier performance Experience managing operational audits and payroll budgets Exceptional communication and time management skills Proficient in MS Office (Excel, Word, PowerPoint and Outlook) Passion for sales and customer service excellence Bachelor's Degree preferred Weekend availability by telephone 5 work Saturday's per year required during peak season Additional Information All your information will be kept confidential according to EEO guidelines. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. REFDMR0026 - COLUMBUS
    $93k-109k yearly 60d+ ago
  • Store Manager

    Extra Space Storage 3.9company rating

    North Olmsted, OH jobs

    The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . * EXTRA Healthy Wellness Program with rewards towards your medical premium . * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 2+ years of customer-facing work experience. * Leadership experience preferred but not required. * Sale experience preferred. * Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
    $29k-37k yearly est. Auto-Apply 35d ago
  • Store Manager

    The Connor Group 4.8company rating

    Springboro, OH jobs

    Job Description This career opportunity is unlike any other in the industry. The long-term successful manager can be promoted to Training Manager, District Manager, VP and even ownership opportunities by becoming Partner . Would you answer YES to the following? • Can you set clear expectations and hold people accountable? • Do you push yourself to achieve what others can't? • Are you great at time management and setting priorities? • Do you thrive in a fast-paced work environment? • Are you an inspirational and motivational leader? • Do you really enjoy managing and overseeing the sales process? If this describes you, this is your opportunity to be a part of a high-growth, privately-held organization named by Glassdoor as one of the nation's top 50 workplaces. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry. In just 25 years, we've grown from zero to $5 billion in assets. Along the way we've won national awards for innovation and community involvement. But we're most proud of our more than 400 associates, who remain our No. 1 key to our success. Apartment experience is NOT necessary! What's GREAT about The Connor Group... • Opportunity to work for one of the places named, Top 50 Places to Work in the US. • Employees are rewarded and recognized based off performance and results. • Ownership opportunities by becoming Partner. • Real advancement opportunities based off performance. • Outstanding compensation and bonus plan. • Best in the industry benefits, 401k, and more!
    $68k-111k yearly est. 18d ago
  • Store Manager

    Extra Space Storage 3.9company rating

    Youngstown, OH jobs

    -Starting Pay Range $17.00-$19.00/hr. The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution . * EXTRA Healthy Wellness Program with rewards towards your medical premium . * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. . * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 2+ years of customer-facing work experience. * Leadership experience preferred but not required. * Sale experience preferred. * Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.
    $17-19 hourly Auto-Apply 43d ago
  • Support Operations Manager

    Boulevard Ford 4.6company rating

    Remote

    Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. We are looking for a Support Operations Manager to be the primary owner of operations within the Support organization. In this role you will report to the Director of Revenue Operations as we believe in the power of centralized operations across Sales, Marketing and Customer Experience. You will manage both the day-to-day administration of our tools and processes and the execution of strategic initiatives in partnership with Support leadership. In this role, you'll serve as the bridge between Support and Revenue Operations, ensuring alignment across systems, data, and processes. You'll bring a deep understanding of industry best practices, proactively identify areas for improvement, and implement scalable solutions that empower our Support team to deliver a seamless end-to-end customer experience. What you'll do here: Administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), ensuring reliable day-to-day operations while continuously improving system performance. Execute strategy in partnership with Support leadership, translating business objectives into operational process, workflows, and tool configurations. Implement best practices for support operations, leverage automation and AI to streamline workflows and enhance customer outcomes. Manage system integrations across Intercom, Salesforce, GuideCX and ChurnZero to enable seamless handoffs between Onboarding, Customer Success, and Support. Design and implement flows that sync relevant data and information from Intercom and Jira back to Salesforce Cases, providing customer-facing teams with visibility to customer interactions and creating trustworthy reporting and analytics in Salesforce. Design and maintain dashboards in Intercom and Salesforce that measure Support KPIs and metrics, ensuring leadership has actionable insights. Provide high-level and in-depth ad hoc reporting and analysis to Support and CX Leadership, enabling data-driven decision making. Maintain clear documentation of processes and workflows in Confluence, scaling operational knowledge across the team. Collaborate closely with Revenue Operations to ensure consistency in data, tooling, and process design across the customer lifecycle. Proactively identify opportunities for automation, workflow improvement, and tooling enhancements, and partner with stakeholders to implement solutions. What you'll need to thrive: 3-5+ years of experience in Support Operations, Business Operations, or a similar role in a fast-paced SaaS environment. Proven expertise administering and optimizing Support Ticketing platforms and AI chat bots. (Salesforce required. Intercom or similar preferred.) Familiarity with workflow automation tools and integrations across business systems. Strong analytical skills with the ability to surface insights and trends from complex data sets. Demonstrated ability to implement best practices in support operations and process design. Effective project management skills - you know how to manage operational initiatives of varying size and complexity, providing proactive status updates and delivering outcomes on time. Excellent communication and collaboration skills, with experience partnering across functions. Comfortable balancing tactical day-to-day responsibilities with longer-term optimization projects. Key attributes: Operational Expert - you understand support operations best practices and know how to implement them effectively. Hands-on Owner - you're comfortable rolling up your sleeves to configure tools, troubleshoot issues, and keep operations running smoothly. Collaborative Partner - you align closely with Support leadership and RevOps to translate strategy into execution. Continuous Improver - you proactively identify gaps and bring forward solutions that drive measurable impact. High Accountability - you act like an owner, hold yourself to high standards, and move with speed and accuracy. How we'll take care of you: Your starting budgeted cash compensation for this role is between $77,000 - $110,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $77k-110k yearly Auto-Apply 60d+ ago
  • Operations Manager

    SJB Services, Inc./Empire Geo Services, Inc. 4.0company rating

    Columbus, OH jobs

    Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region. Join us and become a vital part of a passionate, hard-working team in the vibrant hospitality industry. Experience the thrill of working in top-tier hotels, where every day brings new adventures and the chance to make a difference. At SJB, we believe in combining dedication with fun, ensuring that our employees thrive both professionally and personally. Come be a part of our success story and embark on an exciting career journey with us! Job Summary: The Front Desk Manager at Fairfield Inn by Marriott Columbus/New Albany, OH is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests, and overseeing the performance of front desk staff. This is a full-time, hourly position within the hospitality/restaurant industry, located in Columbus, Ohio. The position is an individual contributor role, reporting directly to the General Manager. Compensation & Benefits: Salary range: $16-18 per hour Benefits include: Health insurance, paid time off, discounted hotel stays, and ongoing training and development opportunities. Responsibilities: - Manage the daily operations of the front desk, including check-in/check-out procedures, room reservations, and guest requests. - Train and supervise front desk staff to ensure exceptional customer service and efficient workflows. - Handle and resolve any guest complaints or issues in a timely and professional manner. - Maintain accurate records and reports, including room occupancy, revenue, and guest information. - Collaborate with other hotel departments to ensure a seamless and enjoyable guest experience. - Monitor and maintain inventory of essential supplies for the front desk, such as registration cards and promotional materials. - Utilize hotel software programs to manage reservations, room assignments, and financial transactions. - Assist with scheduling, payroll, and budgeting for the front desk department. - Ensure compliance with hotel policies and procedures, as well as industry regulations. - Continuously strive to improve the overall guest experience and exceed guest expectations. Requirements: - High school diploma or equivalent; Bachelor's degree in Hospitality or related field preferred - Minimum of 2 years of experience in a front desk or customer service management role within the hospitality industry - Excellent communication and interpersonal skills - Strong leadership and team management abilities - Proven customer service and problem-solving skills - Proficiency in Microsoft Office and hotel software systems - Ability to work flexible hours, including weekends and holidays - Knowledge of EEOC guidelines and commitment to promoting a diverse and inclusive workplace EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $16-18 hourly Auto-Apply 4d ago
  • GENERAL MANAGER I Manager In Training Retail Furniture Appliances

    Big Sandy Superstore 4.0company rating

    Dublin, OH jobs

    Job DescriptionBenefits: ESOP - EMPLOYEE STOCK OWNERSHIP PROGRAM Bonus based on performance Competitive salary Dental insurance Employee discounts Opportunity for advancement Vision insurance GENERAL MANAGER I Manager In Training Retail Furniture Appliances Bedding Home Decor At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry! Reports to: Regional Manager We have a great benefits package consisting of: ESOP - Employee Stock Ownership Program Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to): Work a minimum of a 48 hour weekly retail schedule Achieve personal sales goal. Effectively and efficiently assist with managing the sales team and new hires Provide training and set goals for sales team Creating an extraordinary experience for our guests. Provide support to the stores Management Team whenever needed and be able to fulfill their role and duties as necessary. Great communication with the store's Management Team in regard to individual and department performance. Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information. Focus on driving sales including all steps of the sales process. Ability to coach a sales professional in a oneonone setting in regards to improvement of the sales process. Shadowing sales professionals to ensure the sales process is being followed. Ability to recognize sales professionals weaknesses during the actual sales interaction and coach them to improve upon any weaknesses. Ability to debrief a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon. Ability to set individual goals for sales professionals based on store goals. Constant communication with sales professionals as to where theyre tracking in relation to their goals. A great passion for working with others and seeing individuals, as well as team, success. Learn all roles and functions within the store and operations Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location. Some travel will be required Learn to live in the numbers Qualities we are looking for: High energy with an enthusiastic personality and overall great attitude towards the retail sales environment. Strong leader with a team first attitude that possesses a high level of commitment and work ethic. A reliable individual that holds themselves accountable that possesses the ability to hold others accountable. Someone that has the ability to multitask, communicate effectively with excellent time management skills. Willingness to accept a promotion at any location in the assigned region. Education and Experience: High school diploma or equivalent combination of education and experience Previous demonstrated experience in a customer satisfaction environment preferred Previous retail management/supervisory experience. Position Type Full-Time/Regular #BSSALES We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $25k-35k yearly est. 13d ago
  • Store Manager - Full Time - Kenwood Towne Centre

    L'Occitane En Provence 4.5company rating

    Cincinnati, OH jobs

    Job Description Who You Are: As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors. The Fundamentals of What You'll Do: Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections. Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs. Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset. Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise. Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively. Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions. We value hearing from individuals who possess: Previous supervisor experience in retail or hospitality management Strong Leadership and communication skills Entrepreneurial attitude with background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Knowledge of skincare, body care and fragrance is beneficial. Experience with clienteling advantageous Basic Technology Skills We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable. Who We Are: We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants: L'Occitane's Privacy Statement United States Applicants Only: Employee Rights FMLA: Posters FMLA Special Rules for Returning Military Members (USERRA) Powered by JazzHR ea WcbOB87r
    $31k-58k yearly est. 26d ago
  • GENERAL MANAGER Manager In Training

    Big Sandy Superstore 4.0company rating

    Lima, OH jobs

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Opportunity for advancement Vision insurance GENERAL MANAGER I Manager In Training Retail Furniture Appliances Bedding Home Decor At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry! Reports to: Regional Manager We have a great benefits package consisting of: ESOP - Employee Stock Ownership Program Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to): Work a minimum of a 48 hour weekly retail schedule Achieve personal sales goal. Effectively and efficiently assist with managing the sales team and new hires Provide training and set goals for sales team Creating an extraordinary experience for our guests. Provide support to the stores Management Team whenever needed and be able to fulfill their role and duties as necessary. Great communication with the store's Management Team in regard to individual and department performance. Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information. Focus on driving sales including all steps of the sales process. Ability to coach a sales professional in a oneonone setting in regards to improvement of the sales process. Shadowing sales professionals to ensure the sales process is being followed. Ability to recognize sales professionals weaknesses during the actual sales interaction and coach them to improve upon any weaknesses. Ability to debrief a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon. Ability to set individual goals for sales professionals based on store goals. Constant communication with sales professionals as to where theyre tracking in relation to their goals. A great passion for working with others and seeing individuals, as well as team, success. Learn all roles and functions within the store and operations Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location. Some travel will be required Learn to live in the numbers Qualities we are looking for: High energy with an enthusiastic personality and overall great attitude towards the retail sales environment. Strong leader with a team first attitude that possesses a high level of commitment and work ethic. A reliable individual that holds themselves accountable that possesses the ability to hold others accountable. Someone that has the ability to multitask, communicate effectively with excellent time management skills. Willingness to accept a promotion at any location in the assigned region. Education and Experience: High school diploma or equivalent combination of education and experience Previous demonstrated experience in a customer satisfaction environment preferred Previous retail management/supervisory experience. Position Type Full-Time/Regular We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $26k-35k yearly est. 31d ago
  • Manager The Flats at Webster Station-Dayton , Ohio

    Oakwood Management Company 4.5company rating

    Dayton, OH jobs

    Job Description ???? Join Our Team as a Property Manager! ???? Are you passionate about real estate, with a knack for building strong relationships and managing properties like a pro? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our team as a Property Manager! What You'll Do: Oversee day-to-day operations of our residential properties Ensure tenant satisfaction through prompt communication and problem-solving Manage budgets, lease agreements, and property maintenance Coordinate with vendors and contractors to maintain property standards Implement strategies to maximize property value and occupancy rates What We're Looking For: Proven experience in property management Excellent communication and negotiation skills Strong organizational and multitasking abilities Knowledge of property management software (experience with Yardi Voyager is a plus!) A proactive approach with a passion for real estate Why You'll Love Working with Us: Competitive salary with performance-based bonuses Opportunities for professional growth and development Supportive and collaborative team environment Access to company resources and tools to succeed in your role YOUR BENEFITS: Paid medical insurance for employee. Dental, and Vision. 401K match. Education Reimbursement, Advancement, and Training opportunities. Rental discounts Paid Weekly Generous PTO 9 paid Holidays- Including YOUR BIRTHDAY! Ready to take the next step in your property management career? Apply now and be a part of a company that values your expertise and commitment to excellence! Oakwood Vision Statement- To sustain growth through deep community connection while providing expertise, compassion, and unparalleled quality and service. Core Values: At our Company, Service is not just a duty; it is our ethos. At our Company, Teamwork is ingrained in our DNA. At our Company, Honesty is the guiding principle that defines us. At our Company, Diversity is a cornerstone of our identity. At our Company, Happiness is at the heart of our company culture. #OK1
    $32k-39k yearly est. 2d ago
  • GENERAL MANAGER I Manager In Training

    Big Sandy Superstore 4.0company rating

    Cincinnati, OH jobs

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance GENERAL MANAGER I Manager In Training At Big Sandy Superstore, our success is based primarily on the quality of the people we hire and their commitment to delivering the Superstore Experience. We are devoted to investing in and supporting our employees and the constant improvement of our company. In fact, we strive to provide a great work environment and treat each other with respect and dignity. Big Sandy Superstore is employee-owned and service oriented. Come join one of the fastest growing, Top 100 Home Furnishings Retailers in the industry! Reports to: Regional Manager We have a great benefits package consisting of: ESOP - Employee Stock Ownership Program Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise As a General Manager you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Your duties are (but are not limited to): Work a minimum of a 48 hour weekly retail schedule Achieve personal sales goal. Effectively and efficiently assist with managing the sales team and new hires Provide training and set goals for sales team Creating an extraordinary experience for our guests. Provide support to the stores Management Team whenever needed and be able to fulfill their role and duties as necessary. Great communication with the store's Management Team in regard to individual and department performance. Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information. Focus on driving sales including all steps of the sales process. Ability to coach a sales professional in a oneonone setting in regards to improvement of the sales process. Shadowing sales professionals to ensure the sales process is being followed. Ability to recognize sales professionals weaknesses during the actual sales interaction and coach them to improve upon any weaknesses. Ability to debrief a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon. Ability to set individual goals for sales professionals based on store goals. Constant communication with sales professionals as to where theyre tracking in relation to their goals. A great passion for working with others and seeing individuals, as well as team, success. Learn all roles and functions within the store and operations Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location. Some travel will be required Learn to live in the numbers Qualities we are looking for: High energy with an enthusiastic personality and overall great attitude towards the retail sales environment. Strong leader with a team first attitude that possesses a high level of commitment and work ethic. A reliable individual that holds themselves accountable that possesses the ability to hold others accountable. Someone that has the ability to multitask, communicate effectively with excellent time management skills. Willingness to accept a promotion at any location in the assigned region. Education and Experience: High school diploma or equivalent combination of education and experience Previous demonstrated experience in a customer satisfaction environment preferred Previous retail management/supervisory experience. Position Type Full-Time/Regular We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $25k-33k yearly est. 7d ago
  • Business Manager at Saint Xavier Park

    North American Properties 4.4company rating

    Cincinnati, OH jobs

    North American Properties and its portfolio companies believe that it all comes down to connections-people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them. We believe that by fulfilling people's desire for connectedness, we're creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world. Since 1954, we've balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US. Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we're driven to deliver more valuable, meaningful real estate and ventures that transform, inspire, delight and succeed by connecting us all with what matters most. Business Manager (“BM”) supports the business, administrative, leasing, and customer service needs of 5 properties in downtown Cincinnati with 527 apartments. Specific duties may include, but are not limited to: Delivering exceptional customer service to residents and prospective residents Resolving resident issues Collecting/depositing/posting payments Pursuing delinquent rent payments Managing rentable items (garages, storage units, etc) Preparing statement of deposit accounts Initiating and coding invoices in A/P system Reconciling daily and monthly on-site activity with PMS (property management software) Closing PMS and reporting at month-end Maintaining accurate records and resident files Participating in marketing and leasing activities Inspecting property, grounds, and apartments as needed Touring apartments and community amenities with prospective residents Preparing/administering lease contracts and related move-in documents Managing lease renewal invitations and administering lease renewal contracts Maintaining targeted occupancy Planning and participating in resident events Supporting Property Manager to achieve property goals Performing other tasks assigned by Property Manager Qualifications Positive attitude that exhibits teamwork, customer service, and commitment Proactive, self-motivated, and results-driven Appropriate professional attire Adherence to accounting procedures and training Effective written and verbal communication Dependable, strong work ethic Exceptional organizational and multi-tasking skills Education and Experience Requirements Experience in property management, accounting/bookkeeping, or leasing preferred College degree preferred Proficiency in Microsoft Office (Outlook, Word, and Excel) Working Environment NAP Apartments upholds a professional and dynamic working environment in an office setting. S/he will be expected to interact with internal and external individuals on a daily basis. NAP Apartments is a drug-free and alcohol-free workplace. Compensation and Benefits The Business Manager is a full-time, exempt position. NAP provides an excellent benefit package, which includes medical, dental, vision, life, and a 401(k) Plan. The position will provide a competitive wage based on the candidate's experience. About North American Properties NAP upholds a professional and deadline‐oriented working environment in an office setting. At NAP, we live our values of Relationships, Ownership, Agility, Strength, and Stability, Courage and Creativity, Empowerment, and Integrity. North American Properties does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We look forward to hearing from you!
    $37k-50k yearly est. Auto-Apply 60d+ ago

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