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The differences between airline operations agents and passenger service agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an airline operations agent has an average salary of $31,715, which is higher than the $29,675 average annual salary of a passenger service agent.
The top three skills for an airline operations agent include reservations, FAA and weather reports. The most important skills for a passenger service agent are reservations, reservation system, and passenger service.
| Airline Operations Agent | Passenger Service Agent | |
| Yearly salary | $31,715 | $29,675 |
| Hourly rate | $15.25 | $14.27 |
| Growth rate | - | - |
| Number of jobs | 81,844 | 34,592 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 38% |
| Average age | 30 | 45 |
| Years of experience | - | - |
Airline operations agents and passenger service agents have different pay scales, as shown below.
| Airline Operations Agent | Passenger Service Agent | |
| Average salary | $31,715 | $29,675 |
| Salary range | Between $21,000 And $47,000 | Between $23,000 And $37,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Minnesota |
| Best paying company | - | dnata |
| Best paying industry | - | Transportation |
There are a few differences between an airline operations agent and a passenger service agent in terms of educational background:
| Airline Operations Agent | Passenger Service Agent | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between airline operations agents' and passenger service agents' demographics:
| Airline Operations Agent | Passenger Service Agent | |
| Average age | 30 | 45 |
| Gender ratio | Male, 65.9% Female, 34.1% | Male, 40.5% Female, 59.5% |
| Race ratio | Black or African American, 14.2% Unknown, 4.2% Hispanic or Latino, 11.7% Asian, 4.2% White, 65.1% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 6.3% Hispanic or Latino, 25.8% Asian, 9.1% White, 46.9% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 19% | 12% |