Customer Service Representative jobs at All Nations Realty - 105 jobs

ABOUT SAVILLS: Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise. Find your place to thrive. No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple: Be extraordinary, together. ABOUT THE ROLE: Provide administrative, real estate transaction, marketing and documentation support to team members up to and including Executive Management; resourceful and able to anticipate the needs of team members while working on multiple assignments in a dynamic environment; ability to communicate effectively with executive level individuals internally and externally. Provide support and service to existing clients. Assist with the preparation and presentation of client materials. Provide overall support to the team's efforts to generate new business and service existing relationships. The position requires HSPD-12 security clearance. Candidates already possessing security clearance are strongly preferred; however, suitable candidates must apply for it within the first 90 days of employment. KEY DUTIES & RESPONSIBILITIES: Production Support and Administrative Duties Communicate with team members or clients to keep the project aligned with their goals Predict resources/tools needed to reach objectives and manage resources/tools in an effective and efficient manner Perform quality control on project documents throughout development to maintain the standards expected Communicate with all stakeholders to help manage workload and prioritize multiple deadlines Type general correspondence, request for proposals, letters of intent, commission agreements, tour itineraries, etc. Assist the assigned team with tasks including but not limited to maintaining monthly reports (task updates and commission), scanning and/or copying of documents, uploading documents into web-based project management system, compilation of documents for RFP's/RLP's and other project requirements Conduct research (ownership entities, office locations of prospects, etc.) CoStar online research Schedule meetings, lunches/dinners, training and special events Coordinate travel arrangements, detailed itineraries and special events Copy, print and bind presentation and other appropriate project materials Other tasks and responsibilities as assigned Skills (technical or functional skills) Highly proficient in Microsoft Office (Word, Excel, PowerPoint). Familiar with Adobe InDesign or other graphic software experience a plus. Familiar with Adobe Acrobat professional (create PDFs from multiple office applications, add, remove, combine PDF pages) Extensive experience with mapping software, CRM system Competencies Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Ability to interact with clients and peers with a high level of performance and professionalism Ability to multi-task and meet deadlines in a challenging environment Work well individually and in a collaborative team environment Ability to seamlessly and flexibly transition between multiple business activities in an evolving work environment QUALIFICATIONS: Bachelor's Degree preferred and/or equivalent combination of education and experience Minimum of five years related office experience; commercial real estate experience preferred HSPD-12 security clearance or ability and willingness to obtain the clearance within first 90 days of employment Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. You must be fluent in English & Spanish to be eligible for this position. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. _______________________________________________________________________________ Job Summary We are looking for full-time Bilingual Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's In It For you * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Duties & Responsibilities * Answer inbound calls from customers Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends * *Fluency in Spanish* Work Environment & Physical Requirements Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling. Disclaimer The outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. You must be fluent in English & Spanish to be eligible for this position. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. _______________________________________________________________________________ Job Summary We are looking for full-time Bilingual Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's In It For you * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Duties & Responsibilities * Answer inbound calls from customers Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends * *Fluency in Spanish* Work Environment & Physical Requirements Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling. Disclaimer The outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's in it for You: * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's in it for You: * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. You must be fluent in English & Spanish to be eligible for this position. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. _______________________________________________________________________________ Job Summary We are looking for full-time Bilingual Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's In It For you * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Duties & Responsibilities * Answer inbound calls from customers Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends * *Fluency in Spanish* Work Environment & Physical Requirements Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling. Disclaimer The outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's in it for You: * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's in it for You: * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. This is a remote, work from home position. You must reside in the state of Texas to be eligible. Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application. Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you! We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service. Pay starts at $16/hr plus commission! Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office. What's in it for You: * Great pay and robust monthly bonus eligibility * Convenient schedules- no graveyard shifts! * Medical, Dental, Vision benefits * Various Employee Discount Programs * At home opportunities Requirements * Experience in Sales/Customer Service * Ability to connect over the phone * Comfortable using Microsoft Windows applications * High school diploma or GED * Pass background and drug screening * Able to work some weekends If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customer service for a defined scope of issues and post enrollment inquires. Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence. • Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management. • Determines when customer issues need to be escalated and uses appropriate channels to timely resolution. • Provides quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires. • Provides information to brokers or agents on ID, password and address change requests. • Keeps up to date on all Company's policies and promotional offerings. • Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or GED equivalent • 2+ years of related experience in Customer Service environment in the healthcare/insurance field. • Working knowledge of customer database tools such as HCM solutions. • Working knowledge of medical conditions/terminology and insurance products. • Prior experience dealing with multiple customer service issues. CERTIFICATIONS, LICENSES, REGISTRATIONS • None FUNCTIONAL SKILLS • Possess a good understanding of HIPAA laws and guidelines. • Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers. • Communicate effectively with all levels of internal and external personnel, both verbally and in writing. • Ability to read, analyze and interpret Explanation of Benefits (EOB). • Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts. • Maintain complete confidentiality of information. • Determine when problems should be escalated. • Work in and contribute to a positive team environment. • Complete tasks on time while managing multiple tasks simultaneously. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About ResMan ResMan is a provider of cloud-based software services to the multifamily housing industry. One in three Americans rent their homes and ResMan makes software that makes that possible. ResMan is dedicated to delivering exceptional service experience for owners, managers, and residents of multifamily real estate. Our belief and commitment are built on 3 ResMan core values: * Own What You Do - You commit to individual accountability and fulfilling our vision * Believe in the Impossible - We believe everything is possible through creative thinking and exceptional effort * Win Together We consistently deliver outstanding results through collaborative, supportive, trusted relationships Job Description Summary The Customer Support Agent I provides an essential service to our customers and our company by delivering on our Service First commitment through timely, individualized, service- oriented support to our customers. Customer Support Agents provide assistance to our customers with their technical issues while also providing an incredible customer experience. Customer Support Agents are our primary liaisons between our customers and interacting with our clients via phone, chats and emails. What You'll Do (Functions & Responsibilities) * Overall responsibility to deliver support services and facilitate business initiatives that support accounting related applications. * Comfortable providing general product support including helping clients find errors completed in product workflows and answer general how to questions. * Ability to work with clients troubleshooting technical issues with ResMans suite of products including network, integrations and system issues. * Successful agents will utilize effective questioning techniques to identify issues; able to clearly communicate steps necessary to resolve issues, consistently confirms successful completion of troubleshooting to ensure effective resolution. * Commitment to Providing Excellent Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. * Develop documentation that effectively feeds training and change management activities. * Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. * Strong Planning/Organizing skills - Prioritizes and plans work activities; proper documentation of issue resolution in a timely manner, including escalations. Uses time efficiently. * Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments prepared and on time.

Full-time Description Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 7:00am to 3:30pm, Mon - Fri Salary: $20.00 + $1.00, Shift differential per hour when applicable. Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a “Continuous Improvement Culture”. We are committed to the safety of our employees and our equipment/facilities. Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of “Only Handle It Once - OHIO”, by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc… Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $20.00 /Hourly

Pay: $18.00 - $20.00/hour, up to $2,500 in summer bonuses, and so much more! Work Schedule: - Winter Shift: M/F. 7:00 am - 4:00 pm (No weekends/Nights). - Summer Shift: M/F. 7:00 am - 4:00 pm and Saturdays occasionally (In the morning only). The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000 team members in more than 445 sales centers worldwide. Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store! Why Horizon? At Horizon, our people ARE our priority and there are so many reasons to join our team! Here's a few: Career Opportunities: Looking for a career - not just a job? Then we may be the place for you! We have both the career opportunities and training needed as you grow. We offer continuous learning - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement. At Horizon, the sky is the limit. Excellent Benefits : Our generous benefit package includes: group medical, prescription, dental, vision and life insurance; 401(k) - offered currently with a company match; an employee stock purchase program; seasonal sales and rewards programs; an Employee Assistance Program, exclusive vendor discounts offered to POOLCORP / Horizon employees and more. Winning Team : Our history of success is the result of our winning team. At Horizon, you will work with some of the best and brightest, in a stable environment, with predictable work hours and the ability to earn even more through overtime, and continuous rewards when targets are met…which is often the case. Join us and you'll join a “winning team.” So, whether you are new to the business or are a seasoned professional, Horizon has a place for you. #HDISOUTH1 The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptional service and always radiating a positive attitude. They are the face of the sales center and our customers' primary point of contact for walk-ins, phone orders and will call service. Responsibilities: Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible. Prepares sales orders and assists customers in selecting and loading merchandise. Makes follow-up calls to potential and existing customers to introduce opportunities and solicit additional business. Resolves customer complaints professionally and in a timely manner. Maintains a clean, well-organized, well-stocked sales center. Assists in receiving, shipping, and general warehouse duties. Performs other duties as assigned. Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs. Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems. A cooperative, dependable team player. Good computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes. Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds. Possess or obtain forklift certification. Must be 18 years of age or older to apply. Preferred: High school diploma or GED. Bilingual (English/Spanish) a plus. Irrigation experience is a huge plus and knowledge in other landscape products is helpful. Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: Serve as the first point of contact, creating lasting impressions through service excellence. Greet and assist guests at the FBO with warmth and professionalism. Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience. Maintain clean, organized, and welcoming facilities and amenities. Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries. Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: Support smooth operations with precise documentation and resource management. Retrieve and distribute incoming mail throughout the facility. Accurately receive, communicate and ensure completion of fuel and service requests Communicate with use of two-way radios with team members and customers. Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce. Organize and maintain internal documents, reports, and logs. Accurately invoice and collect payment for services rendered in a timely manner. Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: Facilitate seamless guest experiences and personalized travel solutions. Maintain and clean crew cars provided for customer use. Wash and service base customer vehicles, ensuring optimal presentation. Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies. Assist customers in placing accurate and timely catering orders. Support travel arrangements, including hotel accommodations, ground transportation and charter coordination. Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: Promote services and support major aviation events with professionalism. Contribute to marketing initiatives and promotional campaigns. Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events. Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: Assist in the security of the airport, our customers, their assets and our team members. Contribute to ongoing excellence through collaboration and continuous improvement. Assist in training and onboarding new Customer Service Representatives. Perform additional duties as assigned to support the FBO's operational success. Required Skills and Abilities: Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication. Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow. Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments. Exceptional verbal and written communication with a professional, customer-first attitude. Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio. Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment. Excellent organizational habits with a keen eye for detail and task prioritization. Strong time management skills and a proactive approach to getting things done. High level of discretion and professionalism, especially when interacting with VIP clientele. Versatile and composed when working in dynamic settings or handling last-minute requests. Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: High school diploma or equivalent required. Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments. Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred. Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success. Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred. Bilingual proficiency preferred. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS

Job Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Job Skills: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree

The Stone Collection is an importer and wholesale distributor for the finest natural stone materials available. We purchase and display only the best natural stone slabs hand selected from over 47 countries with locations in Dallas, Ft. Worth, Denver, Phoenix and growing! Candidates for our full time Inside Sales position will excel in providing the very best customer service, from making new customers feel welcome and appreciated to nurturing long-term customer relationships for return sales. We are looking for a team player who values the roles of co-workers and looks for ways to contribute to everyone's success. As a member of our Inside Sales team, you will be using product knowledge to educate the customer so that they make satisfying product selections to promote the best buying experience available. Product training is provided. Essential Job Functions: Primary responsibility is to identify, control and facilitate deliveries and pick up of product in the most efficient manner Identify/process orders to be delivered or picked up Allocate warehouse resources Staging pick-ups and deliveries Routing trucks efficiently Processing walk-in pick-ups Efficiently handle heavy incoming phone call load while representing the company in a professional, friendly manner. Greet and assist walk-in customers and fabricator clients Process product returns Conduct quality control Building brokered trucks and interacting with freight brokers Handle product invoicing Process walk-in payments by applying cash, credit card and check payments Collecting pre-payments on COD transactions Collecting long-term Accounts Receivable Process check requests (AP) Process daily electronic deposits Make bank deposit runs Maintain petty cash Process incoming mail Complete end of day reporting Job Qualifications: Customer Service experience, preferably in the stone business Receptive to training and supervision A team player who values the roles of co-workers and looks for ways to contribute to everyone's success Compensation and Benefits: Pay commensurate with experience and skills Full benefits including medical, dental, and vision plans; 401(k); life insurance Annual reviews Opportunities for advancement The Stone Collection is always working to remain the leader in the stone industry by continuing to hire the very best.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Under limited supervision, provide sales, service and loan support to bankers, Commercial Real Estate Credit staff, and Sales Leaders managing and supporting Commercial Real Estate client portfolios. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Sales Support 1. Assist bankers by providing sales support, including assistance with pipeline accuracy, call preparation, ordering Financial Insights, pro-actively following up with and consistently contacting clients and prospects with letters, emails, etc. to support banker's client contact strategy and making sure that CRM data is current and accurate. Provide additional sales support as needed by scheduling appointments, creating prospect lists, providing calendar assistance, etc. 2. Support the sales process and portfolio growth through recognition of, and taking action on, referral opportunities using internal resources and data. Maintain expert-level working knowledge and awareness of products and services. Partner with bankers and Integrated Relationship Management (IRM) partners in bringing attention to any potential client needs recognized through client contact or servicing opportunities and follow up with the partner areas as opportunities progress. 3. Support banker team by pulling necessary reports or data, attending and participating in meetings, completing follow up as needed and clearly communicating within the team. Service Support 4. Provide superior client service to Commercial Real Estate clients taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution. 5. Assist in general servicing of Commercial Real Estate loans, deposits and fee services such as Treasury assigned to bankers, including but not limited to the completion of necessary forms and documentation, account opening, pulling & working reports, processing payments, assisting in fraud resolution, general research, wire processing, general maintenance, etc. 6. Assist bankers with portfolio management ensuring accurate client assignment and account data. Monitor reporting and escalate as needed. Loan Support 7. Assist bankers with general loan support. Deliver accurate and timely information to internal loan areas as needed, communicate with the client and assist with appropriate stages of the loan process. Assist the banker in staying in compliance with regulations such as Reg B, BSA/AML, etc. Collect client information and assisting with follow up. Conduct general research and clear loan documentation exceptions. 8. Assist bankers in problem loan management and collection activities through review of past due reports, monitoring of payment postings and post-closing due diligence, contacting past due clients and bringing potential collection issues to the awareness of the banker. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School diploma, or equivalent education and related training 2. Five years of related experience, preferably within financial services 3. Two years of experience in a CCS role, or similar 4. Demonstrated ability to identify, analyze and resolve issues independently 5. Advanced knowledge of related systems and processes 6. Good communication skills, both written and verbal, in relating to internal and external clients and contacts 7. Good organizational skills 8. Ability to complete all core courses outlined in the CCS training curriculum 9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, etc. Preferred Qualifications: 1. Associate's degree in related field 2. Possess working product knowledge of bank services and Financial Services Industry 3. Possess math aptitude with ability to grasp general accounting and financial concepts 4. Possess working knowledge of excel and/or reporting applications **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Under limited supervision, provide sales, service and loan support to bankers, Commercial Real Estate Credit staff, and Sales Leaders managing and supporting Commercial Real Estate client portfolios. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Sales Support 1. Assist bankers by providing sales support, including assistance with pipeline accuracy, call preparation, ordering Financial Insights, pro-actively following up with and consistently contacting clients and prospects with letters, emails, etc. to support banker's client contact strategy and making sure that CRM data is current and accurate. Provide additional sales support as needed by scheduling appointments, creating prospect lists, providing calendar assistance, etc. 2. Support the sales process and portfolio growth through recognition of, and taking action on, referral opportunities using internal resources and data. Maintain expert-level working knowledge and awareness of products and services. Partner with bankers and Integrated Relationship Management (IRM) partners in bringing attention to any potential client needs recognized through client contact or servicing opportunities and follow up with the partner areas as opportunities progress. 3. Support banker team by pulling necessary reports or data, attending and participating in meetings, completing follow up as needed and clearly communicating within the team. Service Support 4. Provide superior client service to Commercial Real Estate clients taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution. 5. Assist in general servicing of Commercial Real Estate loans, deposits and fee services such as Treasury assigned to bankers, including but not limited to the completion of necessary forms and documentation, account opening, pulling & working reports, processing payments, assisting in fraud resolution, general research, wire processing, general maintenance, etc. 6. Assist bankers with portfolio management ensuring accurate client assignment and account data. Monitor reporting and escalate as needed. Loan Support 7. Assist bankers with general loan support. Deliver accurate and timely information to internal loan areas as needed, communicate with the client and assist with appropriate stages of the loan process. Assist the banker in staying in compliance with regulations such as Reg B, BSA/AML, etc. Collect client information and assisting with follow up. Conduct general research and clear loan documentation exceptions. 8. Assist bankers in problem loan management and collection activities through review of past due reports, monitoring of payment postings and post-closing due diligence, contacting past due clients and bringing potential collection issues to the awareness of the banker. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School diploma, or equivalent education and related training 2. Five years of related experience, preferably within financial services 3. Two years of experience in a CCS role, or similar 4. Demonstrated ability to identify, analyze and resolve issues independently 5. Advanced knowledge of related systems and processes 6. Good communication skills, both written and verbal, in relating to internal and external clients and contacts 7. Good organizational skills 8. Ability to complete all core courses outlined in the CCS training curriculum 9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, etc. Preferred Qualifications: 1. Associate's degree in related field 2. Possess working product knowledge of bank services and Financial Services Industry 3. Possess math aptitude with ability to grasp general accounting and financial concepts 4. Possess working knowledge of excel and/or reporting applications General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work