Dispatcher jobs at Allegiance Mobile Health - 25 jobs

SUMMARY: This position is responsible for taking information from customers regarding transports; to ensure transportation is safe, efficient and timely; also to determine what type of transport is needed for the particular situation. The position is responsible for allocating resources through solid decision making to ensure the best possible response times and properly tracks and documents tickets of all relevant events. ESSENTIAL DUTIES AND RESPONSBILITIES: (Responsibilities include, but not limited to) * Correctly receives and processes emergency "911" and non-emergency telephone requests for ambulance/emergency medical assistance. * Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating and controlling the locations and movements of units. * Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation. * Obtains and provide mapping and routing information to units. * Assists customers with a variety of transportation related issues such as selecting the most appropriate vehicle by evaluating the needs and condition of the patient. * Works closely with customers to ensure the destination facility can accommodate the patient in the method by which they are transported. * Maintains constant communication with customers and facilities to relay any information regarding a delayed response for a transportation request. * Responsible for prompt and courteous answering of inbound calls, providing superior customer service, exceptional problem solving skills and ensuring each customer interaction is a positive experience. * Provides information to customers regarding insurance coverage for medical transportation, medical necessity for ambulance transportation and costs associated with non-covered transportation. * Assists other team members with solving challenging situations that require "thinking outside the box" to ensure a seamless transport that exceeds the expectations of the customer. * Provides excellent customer service to the general public as well as callers from healthcare facilities. * Adheres to company policies and procedures. * Performs other duties as assigned. KNOWLEDGE AND SKILLS: * Excellent customer service and effective communications skills. * Ability to multi-task in high stress situations. * Proficient in basic computer operation. * Ability to problem solve in a variety of situations by using all resources available. * Works well with a diverse group of customers and coworkers from a variety of backgrounds. * Ability to learn the geography of the areas served to provide accurate response time estimates to customers and agencies. * Exercises sound judgment in an array of situations. * Works cooperatively with team members, public safety agencies and the public. * Comprehend and make inferences from written materials such as operations manuals. PHYSICAL REQUIREMENTS: * Works around standard office conditions, repetitive use of a keyboard at a workstation, continuous viewing of dual computer screens, and use of manual dexterity. Frequent use of manuals and other resources. Work in shared office space and sits for long periods of time. MINIMUM QUALIFICATIONS: * High School Diploma or equivalent. * Emergency Medical Dispatch Certificate and CPR, required or obtained within six months. * Knowledge of Medical Terminology. * Bilingual preferred, but not required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Allegiance is an EEO employer as defined by the EEOC.

Assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers. IS $24.25* Job Description Responsibilities: Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner. Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible. Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations. Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure. Required Experience: Education High School Diploma Previous dispatching, routing, and/or transportation coordination experience Work Experience 2 years' experiences with handling inbound/outbound call taking, scheduling and/or administrative work. Experience addressing issues like delays and traffic Experience utilizing transportation and routing programs Experience in assigning loads, routes, and drivers for deliveries Experience serving as a point of contact for drivers and customers Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $21.25 - $30.75 Hourly The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401 (k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level Job Summary The CSC Dispatcher answers emergency calls and routes them to the right responders quickly. Activates internal medical, facility, and weather response team alerts. Enters incidents in the emergency notification software or EMS Dispatch System. Essential Functions of the Role * Answers emergency and 911 calls and routes them to the right responders quickly and efficiently. Evaluates and prioritizes calls for help to Patient Transport, EMS, internal medical, facility, and security teams, as well as local EMS and Fire Departments. * Completes all competencies required for dispatching patient transportation. * Manages or participates in projects in support of the department. * Provides feedback to leadership regarding ways to improve processes, increase efficiency, and maximize the performance of the department. * Performs all other customer service center position appropriate duties as required in a competent, professional and courteous manner. Key Success Factors * Ability to handle difficult situations; providing conflict resolution if necessary. * Ability to utilize complex communications, alarms, and other various systems. * Must have the ability to multi-task in a high call volume call center. * Must remain calm, focused and positive during life and death situations involving police, security and medical responses. * Excellent customer service skills. * Written and verbal communication skills to maintain efficient operations in public safety/security situations. * Proficiency with the Microsoft Office Suite of software. * Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications. * Ability to train frontline staff in all job functions. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience * CERTIFICATION/LICENSE/REGISTRATION * 911 Certification (911CERT): TCOLE 911 Certification within 6 months of hire.

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: · Immediate eligibility for health and welfare benefits · 401 (k) savings plan with dollar-for-dollar match up to 5% · Tuition Reimbursement · PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **Job Summary** The CSC Dispatcher answers emergency calls and routes them to the right responders quickly. Activates internal medical, facility, and weather response team alerts. Enters incidents in the emergency notification software or EMS Dispatch System. **Essential Functions of the Role** + Answers emergency and 911 calls and routes them to the right responders quickly and efficiently. Evaluates and prioritizes calls for help to Patient Transport, EMS, internal medical, facility, and security teams, as well as local EMS and Fire Departments. + Completes all competencies required for dispatching patient transportation. + Manages or participates in projects in support of the department. + Provides feedback to leadership regarding ways to improve processes, increase efficiency, and maximize the performance of the department. + Performs all other customer service center position appropriate duties as required in a competent, professional and courteous manner. **Key Success Factors** + Ability to handle difficult situations; providing conflict resolution if necessary. + Ability to utilize complex communications, alarms, and other various systems. + Must have the ability to multi-task in a high call volume call center. + Must remain calm, focused and positive during life and death situations involving police, security and medical responses. + Excellent customer service skills. + Written and verbal communication skills to maintain efficient operations in public safety/security situations. + Proficiency with the Microsoft Office Suite of software. + Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications. + Ability to train frontline staff in all job functions. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION + 911 Certification (911CERT): TCOLE 911 Certification within 6 months of hire. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

TITLE: ALARM CALL TAKER DEPARTMENT: ALARM FLSA STATUS: NON-EXEMPT REPORTS TO: ALARM DEPUTY CHIEF EFFECTIVE DATE: 10/6/2024 SUMMARY The ALARM Call Taker is the entry level position to MCHD ALARM dispatch whose primary role is to answer emergency and non-emergency calls and to initially assign the response nature, acuity, priority, and scene safety concerns. This position works a varying schedule and/or shift, and may be required to work overtime. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Operates enhanced 911-telephone system with multi-screen controls. • Answers, evaluates and prioritize incoming phone calls on multiple phone lines promptly and appropriately. • Answers emergency and non-emergency calls for service; determines location and nature of call using multiple mapping and GIS locating software. • Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes • Utilizing IAED call triaging software and staying within ACE compliance standards, will process emergency and non-emergency request for service. • Operates specialized electronic telephone equipment to process low frequency 911 calls that include: hearing-impaired calls using a TDD device, Agent Texting software and non-English speaking callers. • Summarize the critical and safety information for public safety-first responders in the computer aided dispatch system (CAD) using correct grammar, spelling, and punctuation, and refer and classify calls for EMS and Fire assistance according to level of response required. • Develop and maintain knowledge of county territory, neighboring agencies and first responder organizations. • Receives and processes a variety of time sensitive data and information in assigned area of responsibility. • Maintain confidentiality consistent with policies and procedures and applicable Federal, and State rules and regulations. • Maintains situational awareness of local, regional, state, and national emergencies, weather events, mutual aid status, significant incidents, and planned events. • Serve as an example and maintain high standards for health, safety, welfare, and ethical behavior in ALARM. • Support, interpret, and comply with the core values, policies and SOPs of MCHD. • Promote teamwork within ALARM. • Maintain professionalism and courtesy toward both internal and external customers. • Attendance at department and dispatch education meetings and other meetings as assigned in accordance with standard operating guidelines. • Establish and model a service-oriented culture that supports the organizational values. • Maintains an attendance record in line with company policy and department guidelines. • Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES None. MINIMUM QUALIFICATIONS • High School diploma or equivalent required. • AA/AS or equivalent industry experience preferred. • Effective use of Computer Aided Dispatch (CAD) systems. • Effective in the use of various telecommunications devices and practices. • Proficient typing skills that meets department standards. SKILLS AND KNOWLEDGE • Proficient word processing, database, and spreadsheet skills required. • Basic Email and Internet skills required. CERTIFICATES, LICENSES, REGISTRATIONS • Current Texas Driver's License • Current Texas Department of Health Emergency Medical Responder or higher (Certification must be obtained within one year of completion of the ALARM Training Program) • Current International Academies of Emergency Medical Dispatch Certification (must be obtained within 180 days of employment) • Current International Academies of Emergency Fire Dispatch Certification (must be obtained within 180 days of employment) • Current CPR certification. (must be obtained within 30 days of employment) • Required NIMS Training as referenced in the Safety & Emergency Management Policy SEM 27-201 for COM / Alarm (Communications) • Remain insurable by the current insurance vendor of MCHD NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMAND CATEGORY: Light Duty = Lifting 20 pounds maximum with frequent lifting and / or carrying of objects weighing up to 10 pounds. Audio-Visual & licensing Demands: Vision (Avg) Color Discrimination Peripheral Vision Hearing (Avg) Valid Driver's License Specific Actions Required: In an eight hour day, this job may include: Standing/Walking: Occasional Sitting: > than 8 hours Driving: Occasional Conditions: Noise Repetitive Motions: This job will include: Simple Grasping Fine Manipulation Pushing & Pulling Finger Dexterity Foot Movement MANEUVERABILITY This job will require: Occasional: bending, squatting, climbing, twisting, and reaching.

This position will be a full-time day shift position. Schedule is as follows: Wednesday 12pm-6pm; Thursday-Saturday 6am-6pm. At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus. **FLSA STATUS** Non-exempt **QUALIFICATIONS** **EDUCATION** + High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) + Associates degree in criminal justice or related field preferred **EXPERIENCE** + Five years of police or security related experience of which three years should be police, security or emergency dispatch experience **LICENSES AND CERTIFICATIONS** **Required** + Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure **and** + DL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days **and** + NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute **Preferred** + BLS - Basic Life Support or Instructor (AHA) **SKILLS AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Must possess strong customer service skills and professionally communicate and interact with staff and visitors + Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail + Ability to understand and work with technical security systems, hardware and software + Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information + Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate **ESSENTIAL FUNCTIONS** **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner. + Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. **SERVICE ESSENTIAL FUNCTIONS** + Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking. + Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses. + Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines. + Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues. + Provides assistance for emergency situations, including security rounding. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action. + Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. **FINANCE ESSENTIAL FUNCTIONS** + Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies. + Effectively manages expenses associated with outsourcing dispatching services, as needed. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department. + Generates and communicates new ideas and suggestions that improve quality or services within the department. + Implements actions that promote a workplace safety culture and proactively prevents workplace violence. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform: Yes + Scrubs: No + Business professional: No + Other (department approved): No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.

Dispatcher Pay: $20 - $23 per hour Schedule: 10:30-7pm with rotating weekends (one day off during the week days Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Paid training and onboarding Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match 13 days PTO + 8 paid holidays Company-paid life insurance Clean office environment with strong team culture Career growth within a national service network Responsibilities Our dispatch position ensures that service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Qualifications What You Need: Prior dispatch, scheduling, or call center experience Proficiency in Microsoft Office and multi-line phone systems Familiarity with local geography to support route planning Must report daily to the office (not a remote position) Flexibility to work assigned shifts and weekend rotations as needed Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

We are searching for a Communications Center Operator I -- someone who works well in a fast-paced setting. In this position, you will answer and direct incoming and outgoing messaging services via telephone, paging systems and in-house communications modes; and to enact emergency and disaster preparedness procedures in support of hospital system physicians, clinicians, and staff. Think you've got what it takes? Job Duties & Responsibilities * Answers and directs incoming telephone calls in a professional and courteous manner * Completes page requests to hospital staff as appropriate * Connects calls to a requested extension, department, or individual as quickly as possible * Provides patient information to callers as allowed under Hospital policy and federal and state regulations * Determines where the caller needs to be directed if they are unclear, by using non-threatening inquiry techniques * Queries the appropriate system for the desired name, department, or other information * Processes long-distance calls for certain departments. * Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation. * Performs other essential job-related duties. Skills & Requirements * H.S. Diploma or GED required * Preferred experience as a telephone switchboard operator and experience in a healthcare environment preferred Note: Shift - Night

We are searching for a Communications Center Operator I -- someone who works well in a fast-paced setting. In this position, you will answer and direct incoming and outgoing messaging services via telephone, paging systems and in-house communications modes; and to enact emergency and disaster preparedness procedures in support of hospital system physicians, clinicians, and staff. Think you've got what it takes? Job Duties & Responsibilities * Answers and directs incoming telephone calls in a professional and courteous manner * Completes page requests to hospital staff as appropriate * Connects calls to a requested extension, department, or individual as quickly as possible * Provides patient information to callers as allowed under Hospital policy and federal and state regulations * Determines where the caller needs to be directed if they are unclear, by using non-threatening inquiry techniques * Queries the appropriate system for the desired name, department, or other information * Processes long-distance calls for certain departments. * Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation. * Performs other essential job-related duties. Skills & Requirements * H.S. Diploma or GED required * Preferred experience as a telephone switchboard operator and experience in a healthcare environment preferred Note: Shift - Evening - 2:00pm-10:30pm rotating weekends (Every other weekend).

We are searching for a Communications Center Operator I -- someone who works well in a fast-paced setting. In this position, you will answer and direct incoming and outgoing messaging services via telephone, paging systems and in-house communications modes; and to enact emergency and disaster preparedness procedures in support of hospital system physicians, clinicians, and staff. Think you've got what it takes? Job Duties & Responsibilities · Answers and directs incoming telephone calls in a professional and courteous manner · Completes page requests to hospital staff as appropriate · Connects calls to a requested extension, department, or individual as quickly as possible · Provides patient information to callers as allowed under Hospital policy and federal and state regulations · Determines where the caller needs to be directed if they are unclear, by using non-threatening inquiry techniques · Queries the appropriate system for the desired name, department, or other information · Processes long-distance calls for certain departments. · Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation. · Performs other essential job-related duties. Skills & Requirements · H.S. Diploma or GED required · Preferred experience as a telephone switchboard operator and experience in a healthcare environment preferred Note: Shift - Night

We are searching for a Communications Center Operator I -- someone who works well in a fast-paced setting. In this position, you will answer and direct incoming and outgoing messaging services via telephone, paging systems and in-house communications modes; and to enact emergency and disaster preparedness procedures in support of hospital system physicians, clinicians, and staff. Think you've got what it takes? Job Duties & Responsibilities · Answers and directs incoming telephone calls in a professional and courteous manner · Completes page requests to hospital staff as appropriate · Connects calls to a requested extension, department, or individual as quickly as possible · Provides patient information to callers as allowed under Hospital policy and federal and state regulations · Determines where the caller needs to be directed if they are unclear, by using non-threatening inquiry techniques · Queries the appropriate system for the desired name, department, or other information · Processes long-distance calls for certain departments. · Assists in the maintenance of up to date on-call schedules and contact information for TCH providers and services/departments in the paging system and updating appropriate Communication Center documentation. · Performs other essential job-related duties. Skills & Requirements · H.S. Diploma or GED required · Preferred experience as a telephone switchboard operator and experience in a healthcare environment preferred Note: Shift - Evening - 2:00pm-10:30pm rotating weekends (Every other weekend).

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. Check out what we offer: Access to insurance available at 31 days of employment Low-cost Medical Insurance options, starting at $5 per week Dental and Vision Insurance options Health Savings Account or Flexible Spending Account 401(k) with company match HSA and Flexible Spending Account Paid Time Off & Holiday Pay Company paid life insurance Learn more by visiting ********************* Responsibilities At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant. We are seeking an experienced Dispatcher to ensure our technicians are moving in the most efficient manner, and our customers' needs are held to the highest of standards. Take customer information from our customer service system and relay to our employees in the field. Dispatchers can expect: Year-round work as we support multiple trades with multiple busy seasons. Competitive pay options based on your skill and availability. Paid orientation, paid training, and weekly direct deposit payroll. Clean office environment with great equipment and a strong team ready to grow along side of you. Comprehensive Training Opportunities provided by in-house Learning & Development team. Training including but not limited to technical, sales, safety, leadership, systems training. National Network to support professional growth & development and provide transfer opportunities. As the employer of choice , we offer an Industry-Leading Benefit Package: Choose from one of FOUR health insurance options, starting as low as $5 per week! HSA (Health Savings Account) and annual company contribution for specific plans. FSA (Flexible Spending Account) for specific plans. Dental and Vision Insurance options. 401(k) with weekly match contribution 13 PTO Days + 8 Paid Holidays Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available) Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.) Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls. Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems. Must report daily to our office, this is not a work from home opportunity. Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview) Required to know the local area to assist technicians with maneuvering traffic and getting to residence in a timely manner. All candidates are required to undergo pre-employment drug screen and background checks. * This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: ********************************** .

Title: Dispatcher Pay Rate: $19 - $22 per hour Employment Type: Full Time Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k About EMS Direct by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Coordinate the Work and Activities of EMTs. Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public. Receive, prioritize, and dispatch calls in the CAD system. Provide top tier customer service to medical facilities, the public, and our EMTs. Gather patient billing information and appropriate billing signatures. Roll up your sleeves and get things done! Maintain professional demeanor in the office and while on the phone with customers. Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities. Intakes a large call volume, triages to determine appropriate level of care and coordinate transport. Perform other duties as required or assigned. Qualifications: High school diploma or general education degree (GED) Proven experience as a dispatcher in a relevant field (EMS/ Clinical background is preferred) Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking Must be able to Lift, Push, and Pull 125lbs or more. Successfully complete physical agility test. Emergency Medical Technician (EMT) training and certifications (preferred) Basic Life Support (BLS) certification (preferred) Valid Driver's License (minimum of 2 years) and acceptable driving record (preferred) Tech-savvy with knowledge of computer aided dispatch software (preferred) EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

What We Are Looking For The Dispatcher serves the Baylor community by answering emergency and non-emergency calls and relays information to the correct person and dispatches emergency personnel as appropriate. This position serves within the Department of Public Safety and reports to the Baylor Police Department's Communication Supervisor. Additionally, this position works closely with the other members of the Baylor PD, campus constituents, and other external first responders. Applicants must be currently authorized to work in the United States on a full-time basis. This is a full time position with Baylor's full benefits package. Shifts may include days, afternoons, or overnight schedules including weekend and some holidays. Schedules are assigned after the candidate successfully completes the Baylor Police Department Communication Center's training program The successful candidate will have the ability to: Relate to all members of the Baylor community Communicate clearly and concisely and relay details accurately. Demonstrate good judgment under pressure Handle multiple tasks simultaneously Deal tactfully and courteously with the public Obtain information from emotional or angry callers. Actively listen to callers and quickly determine the caller's needs and proper Police Department response Operate a personal computer utilizing standard and specialized software and entering information with speed and accuracy. Dispatcher Qualifications All applicants shall possess a minimum of a high school diploma, associate degree preferred. Applicants must be a minimum of 21 years of age at the time of their appointment with the Baylor University Police Department . One year of clerical and computer experience, two years of relevant work experience is preferred. The applicant must possess a valid Texas Driver's License. Within one year of hire the candidate must complete all training required by the Texas Commission on Law Enforcement (TCOLE) and pass the State's licensing exam. Current certification through TCOLE as a telecommunicator (dispatcher) is preferred. Applicants must meet all Texas Commission on Law enforcement licensing standards set forth in the Texas Commission on Law Enforcement Statutes and Rules Handbook Chapter 217; §217.1. Minimum Standards for Enrollment and Initial Licensure. Applicants must have an active Christian faith. What You Will Do Job Duties Answers emergency and non-emergency calls for police, fire, personal assistance, and emergency medical assistance and determines and dispatches appropriate resources to handle the incident. Relays pertinent information to law enforcement and public safety personnel in a concise, organized, and understandable manner. Monitors radio channels and provides immediate information and assistance to police and other first responders. Enters call information into Computer Aided Dispatch records management system. Handles incidents to help ensure the safety of police officers and other first responders. Assists police officers by performing inquiries through the National Crime Information Center (NCIC) and Texas Law Enforcement Telecommunications System (TLETS). Maintains and updates a variety of computer databases, resource management systems and files; enters, edits, and retrieves data. Maintains the integrity, professionalism, values and goals of the Baylor Police Department and Baylor University by complying with all policies and regulations Additional details pertaining to the position: Answer the telephone and relay all information to the correct persons or dispatch officers as appropriate Ensure officers receive accurate information when alarm calls are dispatched Monitor the police radio and generate call sheets to document police officer activity Assist officers with proper recording of information Ensure compliance with all state and federal regulations regarding the criminal justice systems used in the Dispatch Center Mentor and train newly hired dispatchers Maintain all manuals and promote systematic manual updates and reviews Make wanted checks on vehicles, persons and articles as requested by officers Be aware of emergency call lists, emergency procedures and all related information Prepare to take appropriate action to activate Baylor emergency notification system Perform all other duties as assigned to support Baylor's mission Ability to comply with University policies Maintain regular and punctual attendance What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Illuminate . Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Multi-tasking is your middle name. You're organized, have a passion for solving problems, and take pride in helping things run smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift. In this role, you will: Perform a vital part of the patient care process by coordinating courier routes, scheduling specimen pickups, and making sure that CPL clients have the necessary supplies to submit samples to the lab for testing. Handle incoming calls and prioritize tasks. Interact with a variety of clients and commit to customer-focused service. Champion safety, compliance, and quality control. All you need is: High School Diploma or equivalent. Exceptional communication skills. Ability to work in a fast-paced environment, under time constraints, without close supervision. Physical capability of regular standing, bending, pushing, pulling, and lifting (up to 50lbs). Bonus points if you've got: Associate's degree. 1 year of experience in a logistics or customer service role. Knowledge of medical terminology. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow within the organization Free lab services for you and your eligible dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) that includes a generous company match A sense of belonging - we are a community! We also want you to know: This role will have incidental exposure to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards. Scheduled Weekly Hours: 40 Work Shift: Job Category: Courier / Logistics Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Imaging Operations Client Services Representative Dispatcher We are looking for a dependable, proactive, and detail-oriented Client Services Representative Dispatcher to join our Imaging Client Support team. In this role, you will serve as a key resource between our internal teams and clients-ensuring smooth operations, timely communication, and exceptional customer support. You will contribute to the success of our healthcare and diagnostics services by providing administrative support and maintaining professional relationships with clients and partners. RESPONSIBILITIES Customer Communication and Support Respond to customer inquiries via phone and email in a courteous and knowledgeable manner. Take ownership of each inquiry, utilizing available resources to resolve issues quickly and thoroughly. Maintain a thorough understanding of internal systems and processes related to the capturing of the images. Administrative and Cross-Departmental Support Maintain and print documents for new customer In-Service binders. Collaborate with internal departments-including Radiology and Diagnostics-to support cross-functional initiatives. Assist with daily administrative reporting and internal projects as needed. Dispatch Duties Ensure all orders are properly dispatched, completed, and processed in accordance with policies and procedures. Review, organize, and distribute orders based on coverage areas, effectively utilizing on-duty imaging technologists Track and follow up on all assignments dispatched during the shift. Collaborate with Imaging Management, Imaging Technologists ,and other services to ensure order completion. Document issues that occur throughout the shift and escalate as necessary. Investigate and troubleshoot unexpected problems, providing immediate resolution when possible. Communicate customer concerns or potential issues to the sales team and imaging managers with recommendations for resolution. Serve as a friendly, helpful, and knowledgeable representative of PHS imaging services. Perform other dispatcher duties as assigned by the manager. REQUIREMENTS Prior customer service experience is a plus but not required. Effective verbal and written communication skills. Ability to manage tasks independently and with minimal supervision. Proficiency with Microsoft Office (Outlook, Excel, Word); ability to adapt to new systems quickly. Comfortable working in a fast-paced, detail-driven environment. Physical ability to sit for extended periods and lift/move heavy items when necessary. PHYSICAL AND MENTAL REQUIREMENTS Strong attention to detail and organizational skills. Ability to multitask and remain focused in a dynamic environment. Physically capable of lifting and moving supplies as needed. Capacity to maintain professionalism when interacting with various teams and clients. We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact ***********************. Rotating Shifts Position works during the week and weekends; typically 4 days a week. Days and shifts change per week and are communicated in advance. Schedule flexibility is desired.

Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments. Responsibilities: * Greets, directs and assists incoming phone calls and visitors with courtesy * Models behavior that is consistent with CHRISTUS' Mission, Vision and Core Values Job Requirements: Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services. * The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites * A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine * Accredited Chest Pain Center * Accredited Joint Commission Stroke Team Summary: Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments. Responsibilities: Greets, directs and assists incoming phone calls and visitors with courtesy. Requirements: * High school diploma or equivalent * Must demonstrate the ability to work well under pressure and handle complaints in an objective manner * Excellent customer service skills required * Excellent computer skills required * Previous switchboard experience required * Switchboard experience in a hospital setting preferred Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

SUMMARY: This position is responsible for taking information from customers regarding transports; to ensure transportation is safe, efficient and timely; also to determine what type of transport is needed for the particular situation. The position is responsible for allocating resources through solid decision making to ensure the best possible response times and properly tracks and documents tickets of all relevant events. ESSENTIAL DUTIES AND RESPONSBILITIES: (Responsibilities include, but not limited to) * Correctly receives and processes emergency "911" and non-emergency telephone requests for ambulance/emergency medical assistance. * Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating and controlling the locations and movements of units. * Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation. * Obtains and provide mapping and routing information to units. * Assists customers with a variety of transportation related issues such as selecting the most appropriate vehicle by evaluating the needs and condition of the patient. * Works closely with customers to ensure the destination facility can accommodate the patient in the method by which they are transported. * Maintains constant communication with customers and facilities to relay any information regarding a delayed response for a transportation request. * Responsible for prompt and courteous answering of inbound calls, providing superior customer service, exceptional problem solving skills and ensuring each customer interaction is a positive experience. * Provides information to customers regarding insurance coverage for medical transportation, medical necessity for ambulance transportation and costs associated with non-covered transportation. * Assists other team members with solving challenging situations that require "thinking outside the box" to ensure a seamless transport that exceeds the expectations of the customer. * Provides excellent customer service to the general public as well as callers from healthcare facilities. * Adheres to company policies and procedures. * Performs other duties as assigned. KNOWLEDGE AND SKILLS: * Excellent customer service and effective communications skills. * Ability to multi-task in high stress situations. * Proficient in basic computer operation. * Ability to problem solve in a variety of situations by using all resources available. * Works well with a diverse group of customers and coworkers from a variety of backgrounds. * Ability to learn the geography of the areas served to provide accurate response time estimates to customers and agencies. * Exercises sound judgment in an array of situations. * Works cooperatively with team members, public safety agencies and the public. * Comprehend and make inferences from written materials such as operations manuals. PHYSICAL REQUIREMENTS: * Works around standard office conditions, repetitive use of a keyboard at a workstation, continuous viewing of dual computer screens, and use of manual dexterity. Frequent use of manuals and other resources. Work in shared office space and sits for long periods of time. MINIMUM QUALIFICATIONS: * High School Diploma or equivalent. * Emergency Medical Dispatch Certificate and CPR, required or obtained within six months. * Knowledge of Medical Terminology. * Bilingual preferred, but not required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Allegiance is an EEO employer as defined by the EEOC.