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  • Care Coordinator (Bilingual Spanish, Medical Assistant, California)

    Alignment Healthcare 4.7company rating

    Ambulatory care coordinator job in Montebello, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 5d ago
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  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Ambulatory care coordinator job in Orange, CA

    The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28
    $32k-48k yearly est. 60d+ ago
  • Wound Care Coordinator- FT Days- Brea, CA

    Scionhealth

    Ambulatory care coordinator job in Brea, CA

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary Manages facility wound care program including standards of care and practice related to wound, ostomy, and continence patient care needs. In addition, will provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies. Essential Functions * Develops and implements the facility wound care program in conjunction with the national standardization process, to include patient care protocols, documentation tools, wound care formulary and WCC referral criteria. * Establishes standards of care, competencies, policies and procedures in quality, cost efficient and effective wound care for all clinical staff. * Acts as primary consultant to Wound Care Clinicians. Serves as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care. * Provides ongoing education to staff on products available for use in hospital. * Evaluates all wounds upon admission and ongoing to determine treatment plan and provide early problem identification. * Provides consultation and/or assessment on patients with pressure injuries. Consults on any wound that does not show measurable signs of healing within two weeks. * In consultation with the physician, assists the primary nurse in developing an appropriate plan of care for comprehensive wound management and wound prevention. * Makes recommendations to the physician for changes to wound care orders and provides evidence-based research support as needed. * Reviews medical records of patients with wounds. Ensures that wound assessments, care plans, and treatments are clearly and correctly documented and that appropriate wound related treatments are being provided. * Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings. * Participates in clinical outcome monitoring, follow-up and agency performance improvement initiatives. * Participates in CMS quality data reporting through completion of wound related LTRAX data set records. * Collaborates with Support Center Clinical Operations staff to maintain a cost-effective wound care formulary. * Assists as needed with training of new hire Wound Care Coordinators within the Hospital Division. Knowledge/Skills/Abilities/Expectations * Effective communication and interpersonal skills sufficient for establishment and maintenance of effective working relationships with all hospital departments, and for the effective instruction of individuals and groups including patients, their families * Ability to adapt to new situations, set priorities, and use problem-solving techniques. * Knowledge in wound care consistent with NPIAP, AHCPR, WOCN, and CDC guidelines. * Knowledge in wound debridement's as indicated within level and scope of practice. * Ability to serve as resources to nursing staff in complex wound management. * Ability to lead, motivate, and develop others individually and as a team. * Program management skills. * Must read, write and speak fluent English. * Must have good and regular attendance. * Approximate percent of time required to travel: 0% * Performs other related duties as assigned. Pay Range: $47.00-$59.00/hr. ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Qualifications Education * Degree from an accredited nursing program. Licenses/Certifications * Current state RN license; BSN preferred. * Professional certification WOCN CWS, or WCC or obtain certification within 12 months of employment. * BLS required Experience * 1-3 years licensed professional nursing experience with previous experience as an acute care nurse.
    $47-59 hourly 26d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Carson, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days 401K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 2d ago
  • Care Coordinator

    Children's Institute Inc. 4.3company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families. Resourceful community liaison, linking families to community resources and services Identifies individual needs providing referrals and coordinating services with other outside providers Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support Advocates on behalf of client with other agencies and government programs to receive needed services Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies Establishes and maintains rapports with children and families, effective working relationships within CII and community resources Passion and commitment to working with children and families Requirements: Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS) 1 year of community based direct service and case management Liaison and linkage to community resources Flexible schedule to respond to crisis events Up to 50% of in field travel required Possess a valid driver's license and state-required auto insurance Spanish/English bilingual preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
    $40k-52k yearly est. Auto-Apply 60d+ ago
  • Case Management Coordinator - SNF

    Astrana Health, Inc.

    Ambulatory care coordinator job in Monterey Park, CA

    DescriptionJob Title: Case Management Coordinator IDepartment: Health Services - ICM About the Role: Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies. What You'll Do Comply with CM policies and procedures. Annual review of selected CM policies Provide support to case managers on day-to-day activities Sort, stamp and distribute incoming faxes Create authorization/tracking numbers for all discharge planning admissions Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others) Update authorization notes to include the status of tracking number Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status Assist in researching problems that occurs in case management department in a timely fashion Responsible for follow-up and returning department calls File and scan hospital records as assigned Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the day Attend to provider and interdepartmental calls in accordance with exceptional customer service Demonstrate professional responsibility in the role of Discharge Planner Coordinating/Managing all discharges from In Patient and SNF. Handles at least 15-40 discharges a day Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME Follow up call to Home Health admitted on a weekends Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it Doing on-call after office hours/weekends when needed a coverage Other duties as assigned Qualifications High School Graduate or equivalent A minimum of 2 year experienced in managed care environment to include but not limited to an IPA or MSO preferred Knowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codes Proficient with Microsoft applications' and EZCAP Good organizational skills Good verbal and written communication skills Must have the ability to multitask and problem solve in a fast pace work environment You're great for this role if: Punctuality, precision with details, creativity, etc. would be helpful for this position Ability to follow directions and perform work independently according to department standards Able to function effectively under time constraint Able to maintain confidentiality at all times Willingness to accept responsibility and desire to learn new task Ability to comply and follow company policies and procedures Must be a strong team player, punctual and have excellent attendance record Environmental Job Requirements and Working Conditions Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr., Monterey Park, CA 91754. The total compensation target pay range for this role is $20.00 - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $20-25 hourly 25d ago
  • ECD Care Coordinator

    St. Johns Community Health 3.8company rating

    Ambulatory care coordinator job in Compton, CA

    Job Description This position is responsible for coordinating care and services for children (0-5) with complex medical and developmental needs, including referrals to specialty care and early intervention services. The coordinator will work closely with the Early Child Development (ECD) team to increase access to screenings, interventions, trainings, and linkages for children and families. The coordinator will also serve as a resource for families; work with SJCH's clinic, ECD Team, and the IBH staff to raise caregivers and community awareness of access to early childhood screenings, resources for promoting early literacy and language development, nutrition, physical activity, and socio-emotional health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans growth within Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Knowledge, & Experience: Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously. BA/BS or 2 years related experience. Knowledge of community resources that support families with young children 0-5. Strong communication skills, clear and professional, both verbally and in writing, Ability to advocate for young children and families Solid writing skills and the ability to develop and write professional reports. Self-motivated with a proven track record of taking initiative. Excellent organizational skills with the ability to multi-task and meet deadlines. Ability to work well with diverse groups of clients and staff both independently and as a team. Knowledge of Microsoft Office Suite, see computer skills below. Knowledge of database management knowledge and experience required. Bilingual English/Spanish (read, write, speak) required. Duties and Responsibilities Work with Clinics, Staff, and the ECD Team to develop workflows for early childhood screenings (including screenings for developmental delay) and linkages to appropriate resources. Work with Clinical Staff (e.g., medical assistants) to support parents in completing assessments and screenings in the parent packet prior to their visit with providers (via phone, video chat, or waiting room) Regularly consult with providers and ECD Team regarding care, progress, and outcomes for children and families Follow-up on results of screenings and coordinate services (short term support and comprehensive services) available to children with developmental delays Be familiar with internal and/or external resources to help facilitate linkages Assist families with navigating complex systems of care including scheduling appointments, early intervention treatment, specialized therapies, and/or medical evaluations to promote healthy outcomes for children (0-5) Provide case management services to address health-related or social needs of both children and their care-givers. Coordinate all related activities between children (0-5), families, and partners as required by the grant. Develop and facilitate/co-facilitate weekly parent support groups, educational presentations, training and workshops for children and families in collaboration with IBH Staff or community partners as needed. Together with ECD Champion, provide training for providers and staff related to early childhood development, screenings, assessments, interventions for children with developmental delays, and family-centered care. Coordinate referrals from SJCH staff for education sessions with parents/families. Manage the order and distribution of promotional/educational materials. Document and track inventory and attendance at events. Participate and/or help plan community outreach events to promote awareness of early childhood intervention activities (including screenings and well-child-visits). Participate in all required meetings/trainings as required by the grant Collaborate with IBH/clinic staff and community partners to support and advocate for parents and help address barriers to care for children 0-5. Report on project progress each month. Work with applicable staff to collect and enter data for monthly reports. Complete additional duties as needed or as assigned by the Director of Integrated Behavioral Health Services. St. John's Community Health is an Equal Employment Opportunity Employer
    $47k-62k yearly est. 20d ago
  • Outpatient Care Coordinator - SUD Treatment

    CRI-Help 4.4company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Outpatient Care Coordinator SUD Treatment CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients. As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked). CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to ************************************* for current openings at all sites. The basic function of the Outpatient Care Coordinator is to provide clients with support and linkages to community services designed to restore clients to a basic life responsibility functioning level. Responsibilities Assist clients with housing, educational, social, prevocational, vocational, rehabilitative and / or community services. Apply clients for Medi-Cal or My Health LA benefits as needed. Coordinate auxiliary services to provide individualized connection, referral and linkage to community-based and governmental services. Facilitate necessary transition in SUD / LOCS. Coordinate with physical and mental healthcare providers, and community-based health clinics. Coordinate with state and county entities, such as DPSS, DCFS, Probation, Courts, and housing providers. Create a proactive care plan for clients. Monitor and follow up client care, and respond to changing client needs. Help clients with transitional care. Work to align resources with client needs. Document all care coordination in PCNX. Maintain a minimum of 65% DMC billing productivity per month. Maintain professional rapport with all networking agencies Perform other tasks as assigned by Outpatient Program Manager. Skills / Knowledge Must have excellent computer skills. Must have strong organizational, follow-up and time management skills. Must be able to work well within a team structure. Must have excellent oral and written communication skills. Must be professional at all times. Education / Training Position requires individual be registered or certified with one of the state-approved addiction counselor certification entities (e.g., CADTP, CAADE, or CCAPP). Special Conditions Must be willing to undergo random drug screenings. Working Conditions Frequently remain in stationary positions, standing and / or sitting for prolonged periods. Occasionally crouching below the waist and / or reaching above the shoulders. Occasionally lifting and / or moving objects up to 20 lbs. Position Reports To Outpatient Program Manager Position Type Full-Time, In-Person, Non-Exempt, Hourly Pay Range $23.00 - $29.00 / Hour Benefits 100% Paid Medical Insurance Option 80% Paid Medical Insurance Option, with Wider Network of Doctors 40% Dependent Coverage on Medical Insurance Plan 80% Paid Dental Insurance Vision Insurance Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation) Educational Assistance Tuition Reimbursement Program 401(k) 4% Employer Match 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage
    $23-29 hourly 52d ago
  • Home Care Coordinator (LVN/RN)

    Seen Health

    Ambulatory care coordinator job in Alhambra, CA

    At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines. Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies. Home Care Services: Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider. Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services. Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan. Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling. Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record. Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues. Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities. Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services. Nursing Services in Home Setting: Performs physical evaluation, including vital signs and blood glucose monitoring in the Home Documents observations of participant's condition during every visit and in patient health record within required timeframes. Reports changes in condition to Clinic RN Manager and Case Management RN. Completes medication reconciliation and basic wound care as prescribed. Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes. Administers medication, screening tests, and immunizations as prescribed. Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community. Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes. Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate. Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively. Performs other duties as assigned Qualifications Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience. Minimum of one (1) year of documented experience working with a frail or elderly population. LVN preferred, minimum of two (2) years of nursing experience Location Regular travel to different settings in the community, primarily potential and current participant homes. In center at Seen Health in Alhambra, CA Salary & Benefits Salary: $75K - $80K / year depending on licensure. Equity: included as part of founding team package. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT
    $75k-80k yearly Auto-Apply 60d+ ago
  • Care Coordinator (CTRI) Jurupa Valley, CA

    Heluna Health 4.0company rating

    Ambulatory care coordinator job in Riverside, CA

    The Care Coordinator (CC) is a core member of the Enhanced Care Management (ECM) team, working alongside the ECM lead care Manager, RN Care Manager, Behavioral Health Care Manager, and Community Health Worker to deliver coordinated, person-centered care for high-need Medi-Cal members. The CC manages a Tier 3 (lower-risk) caseload, provides care coordination support, social support services for ECM members, conducts follow-ups, and ensures members are connected to services that address medical, behavioral, and social needs. This position requires consistent onsite presence, community engagement, and supportive collaboration across the care team. This is a full time (40 hours per week), benefited position. Employment is provided by Heluna Health. The pay rate for this role is $26.43 to $28.85 per hour depending on experience and qualifications. Interested candidates should submit a resume and cover letter for consideration. ESSENTIAL FUNCTIONS Enrollment & Care Planning Conduct CHA (Comprehensive Health Assessment) to finalize ECM member enrollment. Collaborate with the member to develop a person-centered Care Plan addressing: Social needs (housing, food, transportation, benefits) Physical and behavioral health needs Member's personal goals, strengths, and priorities Update the care plan as needs change or milestones are reached. Care Coordination & Social Support Connect members to social resources including: Housing and shelter programs Transportation services Food and basic needs programs Medical & behavioral health appointments Public benefits (CalFresh, SSI, Medi-Cal, etc.) Assist with referrals, appointment scheduling, paperwork, and follow-ups. Maintain ongoing outreach and engagement through phone, in-person, and home visits. . Monitoring, Documentation & Case Management Maintain regular contact with assigned caseload to support stability and progress. Track retention, service completion, care plan goals, and key barriers. Document all member interactions in EHR system in real time. Monitor engagement and escalate high-risk/complex cases to medical and Behavioral health support team. Interdisciplinary Team Collaboration Participate in weekly case conferences. Share progress updates, identify challenges, and adjust care strategies collaboratively. Coordinate warm handoffs and shared planning with ECM LCM, CHWs, BH CM, and NP. JOB QUALIFICATIONS Education/Experience A Bachelor's degree or higher from an accredited college or university in Health Information Systems, Public Health, Public Policy, Psychology, Social Work, or a related field Experience with researching, studying, and making recommendations to support health or social service programs or policy. Bilingual proficiency (English and Spanish) strongly preferred. Three (3) years in a highly responsible management experience in program administration for underserved populations preferred. Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines. Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred. Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Southern California and have reliable transportation to carry out essential functions. Certificates/Licenses/Clearances A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Background clearance to include Livescan and TB test Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, Zoom etc. Able to multi-task and set workload priorities for time sensitive projects/tasks. Ability to problem solve and make recommendations to processes, policies, etc. Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently. Able to work in a very diverse environment and with diverse individuals. Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable. PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Frequently Handling / Fingering Occasionally Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Occasionally Lift / Carry Occasionally - Up to 30 lbs. Push/Pull Occasionally - Up to 30 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable Not required for essential functions Occasionally (0 - 2 hrs./day) Frequently (2 - 5 hrs./day) Constantly (5+ hrs./day) WORK ENVIRONMENT General Office Setting, Indoors Temperature Controlled. EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
    $26.4-28.9 hourly 39d ago
  • Care Coordinator Specialist II

    Fso Skilled Personnel

    Ambulatory care coordinator job in Anaheim, CA

    Reports to: Senior Manager Enhanced Care Management FLSA Classification: Non-Exempt Supervises Others: No JOB SUMMARY: The Care Coordinator Specialist II ensures patient navigation is implemented by managing client caseloads, conducting intake assessment and reassessment, and advice support Care Coordinators. The CCS II facilitate conversations between interdisciplinary Care Teams (including Care Coordinators, primary care physicians, and additional health care providers) and expedite client services referrals. The CCS II provides support to in the field and supports ā€œhigh-riskā€ members and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach: ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Coordinate with those individuals and/or entities to ensure a seamless experience for the member and non-duplication of services. 2. Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals 3. Screen clients for eligibility for direct and support services and refer clients to needed services, such as mental health, housing, crisis, and employment assistance 4. Conducts client-specific assessment of needs; identifies problems and establishes client-centered immediate requirements and long-range goals. 5. Arranges and coordinates a network of supportive services and entitlements (formal and informal) consistent with mutually-developed care plan. 6. Maintains required records and reports in compliance with department, agency, local, state and federal requirements. 7. Schedules and attends meetings to provide program information 8. Represents the program with staff and clients and in networking meetings, speakers' bureaus, and trainings. 9. Accompany member to office visits, as needed and according to the Plan guidelines. 10. Assumes responsibility for all case records and monthly statistics. 11. Responsible for meeting program targets 12. Responsible for meeting departmental goals and key metrics as approved by Senior Management. 13. Attends and participates in all mandatory training sessions and meetings (including CPR and First Aid training) as prescribed by state regulations. 14. Completes Home Visits, Hospital, and meet with the patient where they are at 15. Develop and coordinate monthly schedules for transportation needs of residents with the transportation provider, Supportive Services team, and residents. 16. Administer Transportation registration including maintaining registration list, attendance records, documentation for compliance and provide the information to appropriate partners. 17. Accompany residents on scheduled trips to ensure the safety and well-being of resident participants. 18. Coordinate with hospital, SNF staff on discharge plans 19. Connect member to other social services and supports the member may need, including transportation. 20. Other duties and special projects as assigned. Requirements EDUCATION, EXPERIENCE AND QUALIFICATIONS: ? MUST HAVE Bachelor's Degree in Social Work or Social Services, Gerontology, or Health Sciences. ? Licensed Vocational Nurse (LVN) a plus. ? Bilingual in Spanish or threshold language. ? Prior experience with Care Transitions Program and Methodology ? Minimum of 2 years experienced case management, enhanced case management, Care transitions ? Minimum of 2 years experienced working with older adults, elderly and people with disabilities. ? Experience providing administrative support, report development, and development and dissemination of materials and tools for new program development preferred. ? Excellent communication, written, and interpersonal skills. ? Thorough knowledge of case management principles and techniques. ? Maintains professional and confidential standards in client business-related activities. ? Demonstrates a ā€œcan-doā€ spirit, a sense of optimism, and commitment. ? Good problem-solving skills and critical thinking skills required. ? Ability to identify client/patient and family needs; develop cooperative working relations with community resources, informal support sources, and other employees; connect client to appropriate resources. ? Working knowledge of programs and services available in Orange County for seniors. ? Proficient in Microsoft Office Suite (Word, Excel, Outlook). ? Must pass background check. PHYSICAL JOB REQUIREMENTS: ? Frequently remains in a stationary position and traverses locations. ? Frequently operates equipment, computers, or tools. ? Frequently extends body, arms or hands as needed to perform essential duties and responsibilities. ? Occasionally ascends/descends as needed to complete essential duties and responsibilities. ? Constantly speaks, communicates, interprets or exchanges information accurately. ? Constantly perceives objects over moderate or long distances, with or without accommodation. ? Occasionally distinguishes differences or similarities in intensity or quality of odors. ? Occasionally moves, transports, and positions objects weighing up to 50 pounds.
    $47k-65k yearly est. 60d+ ago
  • Care Coordinator - Riverside

    Muir Wood Teen Treatment

    Ambulatory care coordinator job in Riverside, CA

    Job DescriptionDescription: Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements: Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $47k-65k yearly est. 14d ago
  • Primary Care Coordinator - CCBHC

    So Cal Health & Rehabilitation

    Ambulatory care coordinator job in Los Angeles, CA

    Ć¢Ā—Ā Familiarity with medical terminology and laboratory procedures. Ć¢Ā—Ā Excellent organizational, communication, and interpersonal skills. Ć¢Ā—Ā Proficient in the use of electronic medical records (EMR) software. Ć¢Ā—Ā Bilingual abilities are a plus. Position Requirements: Ć¢Ā—Ā Must be experienced working with low income, diverse populations including persons affected by mental illness, substance use and incarceration. Subject to California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting. Ć¢Ā—Ā Ability to demonstrate adequate literacy skills to perform work duties will be considered. Ć¢Ā—Ā Must have a valid California Driver's license and the availability of a car with adequate insurance. Primary Duties: Ć¢Ā—Ā Ensures Outpatient Primary Care Screening and collection of complete NOMs measures for all program enrollees, consistent with CCBHC Criteria 4.G., and that completed measures are delivered in a timely and complete manner to Evaluator. Ć¢Ā—Ā Ensures CCBHC collects and reports all SAMHSA-required health measures and works closely with CCBHC director to coordinate population health and wellness programs for enrollees, including as required: BMI screening and follow-up; weight assessment and counseling for nutrition and physical activity for children and adolescents; care for controlling high blood pressure; diabetes screening for people who are using antipsychotic medications; diabetes care for people with serious mental illness (HbA1c); metabolic monitoring for children and adolescents on antipsychotics; cardiovascular health screening for people who are prescribed antipsychotic medications; and cardiovascular health monitoring for people with cardiovascular disease and schizophrenia. Ć¢Ā—Ā Ensures that children and older adults receive age-appropriate screening. Ć¢Ā—Ā Ensures provision of vaccinations where indicated, including for Hepatitis A and B. Ć¢Ā—Ā Working with the CCBHC director provides collaboration and coordination with Ryan White HIV/AIDS Program grantees for the provision of HIV care and treatment services, including Hepatitis screening, testing, and vaccination for people living with HIV. Ć¢Ā—Ā Supports CCBHC director and Care Coordination Director efforts to establish care coordination expectations with Federally-Qualified Health Centers (FQHCs) to provide health care services, to the extent the services are not provided directly through the CCBHC, including established protocols to ensure adequate care coordination. Ć¢Ā—Ā For consumers who are served by other primary care providers, including but not limited to FQHC Look-Alikes and Community Health Centers, works with the Care Coordination Director and CCBHC director to ensure SCHARP has established protocols to ensure adequate care coordination. Ć¢Ā—Ā Consistent with CCBHC Criteria 4K, works closely with Veterans Care Coordinator to ensure Active Duty Service Members (ADSM) use their servicing Military Treatment Facility, and their MTF Primary Care Managers (PCMs) are contacted by the CCBHC regarding referrals outside the MTF. Ć¢Ā—Ā Serves as a liaison between patients, family members, and various healthcare professionals. Ć¢Ā—Ā Educates patients and their families on health conditions, preventive care, and lifestyle choices. Ć¢Ā—Ā Helps patients navigate the healthcare system, including scheduling with specialists, understanding medical bills, and coordinating transportation. Ć¢Ā—Ā Tracks and facilitates follow-up appointments, ensuring continuity of care and adherence to treatment plans. Ć¢Ā—Ā Meets weekly with Project Director to achieve program goals & objectives. Ć¢Ā—Ā Attends CCBHC weekly care coordination meetings prepared to provide the team status updates and any SDOH barriers on identified individuals.
    $40k-57k yearly est. 60d+ ago
  • SUD Care Coordinator

    Gateways Hospital & Mental Health Center 3.7company rating

    Ambulatory care coordinator job in Los Angeles, CA

    SUD Care Coordinator Exempt/Non-Exempt: Non-Exempt Union/ Non-Union: Non-Union Supervisor: Program Director Gateways Hospital and Mental Health Center's Outpatient Healing and Addiction Recovery program is a newly certified program. Candidates will have the opportunity to be a part of an exciting start up phase that will include outreach and engagement of new clients, establishing community partnerships with other county providers and participating in program development. We are looking for highly motivated, energetic and qualified individuals who can help us establish our new program and bring much needed services to a vulnerable population of clients in our community. We invite you to consider joining our team and be a part of an exciting phase of expansion and growth for Gateways Hospital and Mental Health Center! SUMMARY OF POSITION Reporting to the Program Supervisor, the Care Coordinator is responsible for linking patients with appropriate health and social services to address specific needs and achieve treatment goals. This patient-centered role complements clinical services, such as counseling, by addressing social determinants of health that may negatively impact treatment success and overall quality of life. The Care Coordinator ensures that patients receive support to increase self-efficacy, self-advocacy, basic life skills, coping strategies, and self-management of biopsychosocial needs. ESSENTIAL DUTIES Connection Establish and maintain high-quality referrals and linkages to community resources, including housing, educational, social, prevocational, vocational, rehabilitative, and other services. Actively assist patients with applications and maintenance of public benefits (e.g., Medi-Cal, Minor Consent Program, General Relief, and County-funded programs). Support patients experiencing homelessness by helping them access the Coordinated Entry System (CES) and completing necessary intake and assessment documentation. Develop relationships and protocols with external service providers to ensure patients have actual access to necessary services rather than just providing resource lists. Ensure benefits are transferred when patients move across counties. Coordination Facilitate patient transitions between Substance Use Disorder (SUD) Levels of Care (LOCs), including scheduling assessment appointments and coordinating documentation transfers. Coordinate with physical health providers, managed care health plans, community health clinics, and mental health providers to ensure integrated care. Work closely with county and state entities such as DPSS, DCFS, Probation, and Housing Providers to align health services with social services. Follow up with patients post-hospital discharge, emergency room visits, or transitions from residential care to ensure continuity of care. Track referrals until confirmation of patient enrollment in receiving treatment agencies. Communication Serve as the primary point of contact between SUD care, mental health care, medical care, and social services. Communicate patient updates and treatment progress to service providers, county agencies, courts, and other relevant stakeholders. Advocate for patient needs with healthcare and social service providers, ensuring that patients receive timely and necessary services. Educate patients on their rights and responsibilities related to care access and service coordination. Provide required documentation and correspondence, including letters for legal and social service agencies verifying patient participation in SUD treatment. Special Population Considerations Address the unique needs of special populations, including individuals experiencing homelessness, persons with co-occurring disorders (CODs), pregnant and parenting women (PPW), youth, LGBTQ+ individuals, and those involved with the criminal justice system. Advocate for patients in school, court, or correctional settings by preparing necessary reports, letters, and in-person representation. Coordinate reentry services for justice-involved individuals, ensuring seamless integration into community services. Documentation and Compliance Utilize the ASAM CONTINUUM or SAPC Youth ASAM assessment to determine patient needs and develop an individualized care coordination plan. Maintain accurate and timely documentation, per regulatory agency and Gateways' requirements, of Care Coordination activities in Progress Notes and Treatment Plans. Ensure that care coordination services are provided per county, state, and federal regulations, obtaining necessary Release of Information (ROI) documentation. Monitor patient progress and adjust care coordination strategies as needed to align with treatment goals. Perform other duties as assigned. Qualifications EDUCATION & CERTIFICATES Minimum Education Required: Master's degree in Behavioral Sciences or related area from an accredited university (e.g., Social Work, Marriage and Family Therapy, Counseling, Psychology) Valid CA BBS registration Desired Education: Substance Use Disorder (SUD) Certification (e.g., CADC I, II, III; CATC, SUDCC) from a DHCS-approved certifying body (e.g., CCAPP, CAADE, CADTP) EXPERIENCE/QUALIFICATIONS Minimum of 2 years of experience in care coordination, case management, or a related field in behavioral health or social services. Knowledge of SUD treatment, mental health care, and social service systems. Familiarity with Medi-Cal and other public benefit programs. Experience working with vulnerable populations, including individuals experiencing homelessness and justice-involved individuals. Strong interpersonal, organizational, and communication skills. Ability to work collaboratively with multiple stakeholders, including healthcare providers, government agencies, and community organizations. Proficiency in electronic health record (EHR) systems and case documentation.Culturally competent approach to patient care, with a commitment to equity and inclusion. Ability to work independently and handle multiple priorities effectively. Valid driver's license and reliable transportation may be required. REQUIREMENTS • Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI) • Valid California Driver's license. • TB clearance. • Driving record acceptable for coverage by Gateways insurance carrier. PHYSICAL REQUIREMENTS • To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job. • Employee will be required to lift and/or move unassisted up to 25 pounds.
    $43k-59k yearly est. 21d ago
  • Care Coordinator (Bilingual Spanish, Medical Assistant, California)

    Alignment Healthcare 4.7company rating

    Ambulatory care coordinator job in Anaheim, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 5d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Los Angeles, CA

    Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 15d ago
  • Case Management Coordinator - SNF

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Maria Saldivar What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 23d ago
  • Care Coordinator for PCSLA

    St. Johns Community Health 3.5company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Job Description Partners for Children South L.A. (PCSLA) is a collaborative of 35 plus organizations implementing cross-agency care coordination for children 0-5 years residing in SPA 6, with special emphasis on kinship caregiver families, parent groups and pregnant/parenting teens. PCSLA's mission is to improve developmental outcomes for children 0-5 years and to reduce their risk of involvement with the child welfare system. PCSLA is framed by a public health approach that supports a comprehensive early childhood system of care anchored in a patient-centered medical home. The goal is to offer a continuum of services and support for children and families, including intensive services and support to the families with the greatest need. Our Tier 1 Partner Agencies include: Alliance for Children's Rights, Children's Institute, Inc., Crystal Stairs, Inc., Institute for Maximum Human Potential, Para Los NiƱos, PATH-Beyond Shelter and St. John's Community Health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS Education & Experience High School Diploma (Required) Computer literate; Self-motivated to work independently and with the team; Initiative and excellent organization skills; Database management knowledge and experience desired; Ability to work with diverse groups; Ability to communicate clearly and professionally; Ability to meet deadlines; At least 2 years prior case coordination/management experience; and Bi-lingual English/Spanish (Required) ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Referral Management - Manage all SJCH/PCSLA outgoing and incoming referrals using eCW and PCSLA Data Management & Tracking System; Provide patient referral updates to Medical Providers via eCW; Run end-of-month reports capturing referral activity and client data, and maintain files electronic and hard copy files; Client Communications - Contact all SJCH/PCSLA families to review service requests, next steps, and to obtain status reports/client outcomes; Database Management - Manage PCSLA Master Client and Service Delivery Spreadsheet, as well as end-of-month Partner Agency Referral Activity Spreadsheets; Case Conference - Develop and update client care plans when appropriate; Participate in monthly Case Conference meetings and other scheduled partner meetings as needed; Caregiver Peer Support Group - Coordinate all activities relating to the PCSLA Kinship Project's Caregiver Peer Support Group at SJCH, including facilitator supervision, outreach to Caregivers, logistics, and group shadowing; Pregnant & Parenting Teen/Parents Peer Support Group - Coordinate all activities relating to the PCSLA PPT Project's Peer Support Group at SJCH, including facilitator supervision, outreach to participants, logistics, and group shadowing; Evaluation - Support IBH Director and PCSLA Director with data collection and evaluation planning; and Other - Support IBH Director, PCSLA Director and Manager of Care Coordination with other aspects of the Initiative when appropriate. St. John's Community Health is an Equal Employment Opportunity Employer
    $41k-57k yearly est. 20d ago
  • Care Coordinator - Behavioral Health CCBHC

    So Cal Health & Rehabilitation

    Ambulatory care coordinator job in Lynwood, CA

    Ensures Outpatient Primary Care Screening and collection of complete NOMs measures for all program enrollees, consistent with CCBHC Criteria 4.G., and that completed measures are delivered in a timely and complete manner to Evaluator. Ensures CCBHC collects and reports all SAMHSA-required health measures and works closely with CCBHC director to coordinate population health and wellness programs for enrollees, including as required: BMI screening and follow-up; weight assessment and counseling for nutrition and physical activity for children and adolescents; care for controlling high blood pressure; diabetes screening for people who are using antipsychotic medications; diabetes care for people with serious mental illness (HbA1c); metabolic monitoring for children and adolescents on antipsychotics; cardiovascular health screening for people who are prescribed antipsychotic medications; and cardiovascular health monitoring for people with cardiovascular disease and schizophrenia. Ensures that children and older adults receive age-appropriate screening. Ensures provision of vaccinations where indicated, including for Hepatitis A and B. Working with the CCBHC director provides collaboration and coordination with Ryan White HIV/AIDS Program grantees for the provision of HIV care and treatment services, including Hepatitis screening, testing, and vaccination for people living with HIV. Supports CCBHC director and Care Coordination Director efforts to establish care coordination expectations with Federally-Qualified Health Centers (FQHCs) to provide health care services, to the extent the services are not provided directly through the CCBHC, including established protocols to ensure adequate care coordination. For consumers who are served by other primary care providers, including but not limited to FQHC Look-Alikes and Community Health Centers, works with the Care Coordination Director and CCBHC Director to ensure SCHARP has established protocols to ensure adequate care coordination. Consistent with CCBHC Criteria 4K, works closely with Veterans Care Coordinator to ensure Active Duty Service Members (ADSM) use their servicing Military Treatment Facility, and their MTF Primary Care Managers (PCMs) are contacted by the CCBHC regarding referrals outside the MTF. Serves as a liaison between patients, family members, and various healthcare professionals. Educates patients and their families on health conditions, preventive care, and lifestyle choices. Helps patients navigate the healthcare system, including scheduling with specialists, understanding medical bills, and coordinating transportation. When needed, accompanies patients to health-related appointments. Tracks and facilitates follow-up appointments, ensuring continuity of care and adherence to treatment plans. Meets weekly with Project Director to achieve program goals & objectives. Attends CCBHC weekly care coordination meetings prepared to provide the team status updates and any SDOH barriers on identified individuals. Other duties as assigned Position Competencies: Familiarity with medical terminology and laboratory procedures. Excellent prioritization, organizational, oral and written communication, and interpersonal skills. Proficient in the use of electronic medical records (EMR) software. Bilingual abilities are a plus. Position Requirements: Must have a bachelor's degree or equivalent work experience demonstrating proficiency in high-touch medical case management problem-solving complex social determinants of health and mental health needs. Must be experienced working with low income, diverse populations including persons affected by mental illness, substance use and incarceration. Subject to California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting. Ability to demonstrate adequate literacy skills to perform work duties will be considered. Must have a valid California Driver's license and the availability of a car with adequate insurance
    $47k-65k yearly est. 60d+ ago
  • Care Coordinator - Riverside

    Muir Wood Teen Treatment

    Ambulatory care coordinator job in Riverside, CA

    Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $23.00-$24.00 per hour
    $23-24 hourly 15d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Carson, CA?

The average ambulatory care coordinator in Carson, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Carson, CA

$48,000

What are the biggest employers of Ambulatory Care Coordinators in Carson, CA?

The biggest employers of Ambulatory Care Coordinators in Carson, CA are:
  1. Alignment Healthcare
  2. Children's Clinics for
  3. Advanced Medical Management
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