Bank Teller jobs at American Bancorp - 143 jobs

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified. About This Role: Essential Duties and Responsibilities: Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability. Projects a professional image in dress, manner, communication and focus. Associate may be asked to travel to multiple financial centers within a region(s). Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction. Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues. Process daily night drop and ATM deposits and balancing under dual control. Maintains security of teller cash according to authority levels per the Authorities and Guidelines. Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Handles cash accurately to maintain an acceptable cash difference record. Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank. Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards. Expected to attend and participate in ongoing training and Financial Center meetings. Other tasks as assigned. The Ideal Candidate for This Role: Job Qualifications/ Preferred Skills and Abilities: High School diploma or equivalent required Retail sales/service experience including cash handling, or prior teller experience preferred Professional written and verbal communication skills. Exhibit and maintain high degree of professionalism. Maintain high degree of confidentiality and integrity. Strong time management skills. Attention to detail. Demonstrates computer literacy. Proactive sales and service skills including outbound calls to customers. Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Compensation and Benefits Overview: Starting pay for Teller positions is $19/hour. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: *************************************** To obtain compensation and benefit information related to this specific role, e-mail FNBO at *****************. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260142 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

The Teller I is responsible for providing exceptional customer service while they ensure the accurate and efficient processing of financial transactions. Tellers serve as the primary point of contact for many customers. The role involves accurately processing deposits, withdrawals, loan payments, and other banking transactions, as well as assisting customers with their banking needs. The Teller I will ensure that all transactions are conducted in compliance with bank policies and procedures while maintaining a high level of professionalism and will refer customers to appropriate departments for new services. ESSENTIAL DUTIES • Greet customers warmly and professionally, addressing inquiries and providing solutions to their banking needs. • Process customer transactions, including deposits, withdrawals, check cashing, money transfers, and loan payments, in an efficient and accurate manner, and within appropriate limits. Assure all documents are properly endorsed and the customers have been accurately identified. • Provide customers with account balances, statements, and other account-related information. • Process stop payments, holds, and wire inquiries. Answer customer inquiries by phone or email. • Ensure that all transactions are properly recorded and balanced at the end of each day and report any discrepancies in a timely manner. • Accurately handle and count cash during all transactions, ensuring proper cash drawer management. • Issue official checks, assist with night depository duties, assist customers with safe deposit box access, prepare and verify cash and coin orders as needed, and assist with branch vault cash management. • Detect and report counterfeit money, suspicious activity, or potential security threats to the appropriate managers in a timely manner. • Provide assistance in resolving minor account discrepancies and direct customers to the appropriate department for more complex issues. • Promote bank services and products to customers based on their needs, referring them to the appropriate department if necessary. • Adhere to all bank policies, procedures, regulatory guidelines and other applicable laws. • Maintain the confidentiality and security of customer information and account details. • Help maintain branch cleanliness and order, ensuring that customers have a positive and welcoming experience, and assist in supporting branch openings and closings. • Complete branch checklists, assist in gathering data for various reports, and complete various forms and letters as instructed. SECONDARY DUTIES The Teller I performs duties specific to the position and other functions as assigned. RESPONSIBILITIES • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank's values, and accept responsibility for one's own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank's goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one's position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. SUPERVISOR RESPONSIBILITY The Teller I is not responsible for the supervision of any employee(s). ENVIRONMENT, PHYSICAL & MENTAL DEMANDS The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • Previous experience in a cash-handling or a customer service role (preferred). • Basic knowledge of banking terminology, products, and services. • Strong attention to detail with intermediate mathematical skills. • Basic knowledge of state and federal banking compliance regulations and banking operational policies. • Strong organizational and time management skills. • Ability to work in a fast-paced environment while maintaining accuracy and professionalism. • Ability to sit or stand for extended periods of time. • Strong oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and team members. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software. • Ability to work overtime to assist customers or to meet deadlines. Management reserves the right to change this position description at any time according to business needs.

Job DescriptionDescriptionGENERAL SUMMARY:Provides quality service by assisting customers accurately and efficiently and develops long term customer relationships. Serve as manager of the teller area. Responsible for all accurate reporting according to regulatory policies and procedures. Oversees the receiving and paying of money to bank customers and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. **Preferred to be available to work all branch hours (7:45am-6:15pm) on a regular 7:45am-5:00pm shift while being able to cover additional hours as necessary with rotating Saturdays on a 8:45am-12:15pm shift. The ideal candidate is a dependable, self-motivated professional who demonstrates strong customer service skills and a commitment to supporting both customers and teammates. This individual is customer focused, passionate about building lasting relationships, and eager to continue developing their coaching and supervisory skills over time. They take pride in delivering a well-rounded banking experience-providing accurate transactional support while collaborating with branch staff and leadership to connect customers with financial solutions that support their goals and strengthen our community RESPONSIBILITIES AND DUTIES: Supervises daily activities of tellers by assigning work and checking the quality of work completed. Creates and oversees teller work schedules. Conducts annual reviews. Assists branch president/manager in the hiring of new tellers. Deal with more difficult customer problems and issues. Performs training and direction to help individuals perform their job. Performs operational duties as required, which may include: vault operations, ATM settlement, research teller differences, and completing various reports. Ordering and shipping cash. Oversees large cash transactions. Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties. Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services. Receives, researches, and resolves customer inquiries regarding checking and savings accounts. Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary. Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening. Prepares all paperwork and assists the customer in signing the documents. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers. Performs various customer service duties: Answering phone calls and assisting walk-in customers Initiating customer research Processing check orders Closing accounts Processing customer account printouts Account address and card maintenance Assisting with NSF, Non-post, and collections Assisting customer with Safe Deposit Boxes Deposit verification for credit purposes Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products. Performs other related duties as assigned by management. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends.) KNOWLEDGE, SKILL, AND ABILITIES: Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures. Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities. Skill in communicating with clients and co-workers in courteous and professional manner. Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier. Skills in effectively listening to customers and making appropriate referrals. Ability to supervise employees. Ability to maintain a high level of confidentiality. Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff. Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met. Ability to demonstrate accuracy and efficiency in a fast-paced environment. Ability to function as a team player. EDUCATION AND EXPERIENCE: High school graduate or equivalent. A minimum of 24 months of prior banking experience is generally expected. Prior supervisory experience or equivalent training is required. The following training courses, or equivalent job experience, are required prior to job placement for this position: Satisfactory completion of all classroom and online training requirements outlined for Teller III, plus completion of the courses as outlined in the Teller Career Path Guidelines. PHYSICAL REQUIREMENTS:NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified. More details Should be available to work all branch hours (7:45am-6:15pm) on a regular 7:45am-5:00pm shift while being able to cover additional hours as necessary with rotating Saturdays on a 8:45am-12:15pm shift. The ideal candidate is a dependable, self motivated professional who demonstrates strong customer service skills and a commitment to supporting both customers and teammates. This individual is customer focused, passionate about building lasting relationships, and eager to continue developing their coaching and supervisory skills over time. They take pride in delivering a well rounded banking experience-providing accurate transactional support while collaborating with branch staff and leadership to connect customers with financial solutions that support their goals and strengthen our community.

Join Southwest Missouri Bank as a Part-Time Bank Teller and kickstart your career in the dynamic world of finance! This onsite role is perfect for Finance or Accounting majors eager to apply their academic knowledge in a professional setting. With competitive pay based on experience, you'll gain invaluable experience in customer service, financial transactions, and problem-solving while working alongside a passionate and energetic team. Experience the thrill of helping customers achieve their financial goals, all while honing your skills in a flexible and high-performance environment. This is more than just a job; it's an opportunity to grow both personally and professionally. You will be provided great benefits such as Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, Cancer and Accidental Insurance. Take the first step toward a fulfilling career by applying today and become a key player in our customer-centric bank! A little about us Founded in 1979, we are proud to be the largest locally owned community bank in Southwest Missouri. It all began in Carthage, Missouri, when Garry Denney, along with seven other people, decided to start a new bank. We now have 11 full-service branches, a home loan center and more than 40 ATMs to serve our customers. But most important, we have a friendly team who are committed to helping our customers reach their financial dreams. Your role as a Bank Teller (Part Time 25 hours per week. Must be available 1:00 pm - 6:15 pm Monday - Friday and 7:30 am - 12:15 pm saturday rotation) As a Bank Teller at Southwest Missouri Bank, you will be the face of exceptional customer service, providing prompt, courteous, and accurate assistance to our valued clients. In this pivotal role, you will handle a variety of teller transactions and address banking inquiries, ensuring that every customer feels valued and heard. To excel, you will acquire and maintain a comprehensive knowledge of our diverse bank products and services, enabling you to identify cross-selling opportunities and refer customers effectively. As the first line of contact for our customers, your professional demeanor and proactive approach will make a significant impact on their banking experience, fostering lasting relationships and enhancing the community's financial well-being. Does this sound like you? To thrive as a Bank Teller at Southwest Missouri Bank, candidates must possess a strong foundation of essential skills and qualities. Excellent customer service skills are a must, as being approachable and attentive will enhance customer interactions. Trustworthiness and integrity are critical, ensuring that all transactions are handled with the utmost confidentiality and professionalism. Strong oral and written communication skills are necessary for effectively conveying information and assisting customers with their banking needs. Detail-oriented individuals will excel in this role, as accuracy in cash handling and transaction processing is paramount. Basic computer skills, including proficiency in Microsoft Word, Excel, and Jack Henry, are important for daily responsibilities. Familiarity with office equipment such as printers, ten-key, and telephone systems is beneficial. Moreover, being bilingual in Spanish can be an added advantage, allowing for better communication with a diverse clientele and enriching the customer experience. Knowledge and skills required for the position are: Excellent customer service skills Trustworthiness and the ability to act with integrity Strong oral and written communication skills Detail and service oriented Basic cash handling skills Basic computer skills (Microsoft Word, Excel, Jack Henry) Bilingual in Spanish beneficial Knowledge of office equipment such as printers, ten-key, telephone systems, etc. Are you ready for an exciting opportunity? We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

Department: Operations Job Title: Teller Reports to: Branch Manager Type of position: Full-time Hours: Approximately 40/ week based on need FLSA Status: Non-Exempt The Teller is responsible for performing a wide range of banking transactions and customer service functions, including deposits, withdrawals, loan payments, and check cashing. This role requires a working knowledge of bank products, operations, and deposit compliance, along with a commitment to accuracy, confidentiality, and fraud prevention. The Teller must demonstrate professionalism, adaptability, and strong interpersonal skills, and be willing to be cross-trained in various areas of branch operations. Independent judgment and minimal supervision are expected. Key Responsibilities & Expectations: Adhere to bank policies and procedures to minimize losses. Greet customers warmly and professionally upon arrival and on the phone. Receive and verify deposits, cash checks, and process loan payments. Prepare cashier's checks and money orders. Process customer statements and validate transactions accurately. Balance cash drawer at the beginning and end of each shift. Assist customers with account services such as online/mobile banking, ordering checks and debit/ATM cards. Ensure all transactions are recorded promptly and in compliance with bank procedures. Respond to inquiries regarding accounts and bank products or refer them to the appropriate team member. Attempt to resolve customer account issues or escalate as needed. Have documentation for Currency Transaction Reports (CTRs) and be familiar with Suspicious Activity Reports (SARs). Answer incoming calls professionally. Actively Identify customer needs, cross-sell & recommend appropriate banking products. Demonstrate attention to detail and accuracy in all transactions. Uphold confidentiality and security protocols to protect customers and bank assets. Identify fraudulent activity. Exhibit adaptability and teamwork in a dynamic banking environment. Engage in open communication with supervisors and colleagues. Foster a respectful environment and refrain from behavior that disrupts team cohesion. Maintain a professional demeanor and appearance. Perform other duties as assigned by management. Qualifications & Education Requirements 1-3 years of teller experience preferred. High School Diploma or GED required. Proficiency in Microsoft Excel and Word. Excellent customer service and communication skills. Ability to work effectively in a fast-paced, multi-task environment. Reliable attendance and punctuality. Willingness to participate in job-related continuing education. Ability to stand for extended periods and lift up to 25 pounds. Visual acuity requirements include close, distance, color, and peripheral vision. While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk, reach with hands and arms. The employee is occasionally required to sit climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Bank Teller - Customer Experience Specialist 💲 Location: Columbia, MO | **Part-Time | Grow Your Career With Us! Ready to launch your career in banking? We're looking for a positive, people-loving Teller to join our team at The Callaway Bank! If you love helping others, staying organized, and learning new things - this role is for you. What You'll Be Doing: ✅ Welcome customers with a smile and help with deposits, payments, and transactions ✅ Keep your cash drawer balanced and accurate ✅ Solve everyday banking questions and connect customers with awesome products and services ✅ Work alongside a supportive, fun team that's got your back ✅ Be part of a bank that invests in you and your future! What You'll Need: Great communication skills and a passion for customer service Basic math skills (you'll be handling cash!) Bonus points for previous retail, banking, or cash-handling experience - but not required! Why You'll Love It Here: ✨ Friendly, team-first culture ✨ Career growth and development opportunities ✨ Make a real impact on customers' financial journeys ✨ Paid training and awesome benefits Ready to build your future? Apply now - we can't wait to meet you! The Callaway Bank is an Affirmative Action / Equal Opportunity Employer. M/F/Vet/Disabled. The Callaway Bank recommends the National Career Readiness Certificate.

Job Description Bank Teller - Customer Experience Specialist

Guaranty Bank has been serving our friends and neighbors in southwest Missouri for over a century - we are as uniquely Springfield as Cashew Chicken! We have a deep sense of community pride and a commitment to our customers. We know that we wouldn't be where we are today if not for one of our greatest assets - our employees! We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We look forward to talking with you about career opportunities! Your Career. Your Future. Your Bank. Job Description The Teller position is responsible for providing superior service to bank customers regarding daily transactions, inquiries, problem resolution, and referrals, in accordance with Guaranty Bank policies, procedures, products and services. Duties may include, but are not limited to: Delivering excellent customer service  Processing in-person retail and commercial customer transactions  Cross-selling bank products and services  Completing routine banking center activities  Contributing to the fulfillment of department and company objectives and goals  Adhering to all department and company policies and procedures and follows applicable banking regulations Carrying out the duties of vault teller as assigned  Completing duties as a back-up to the Personal Banker as required (Opening new accounts, etc.) Performing additional job related duties as assigned or required Try a Career in Banking! We bet you'll like it! Available Positions: Full Time Teller - Kearney Banking Center Monday-Friday, 10:15am - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm Part Time Teller - Sunshine Banking Center Monday-Friday, 12:30pm - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm Part Time Teller - Ozark Banking Center Monday-Friday, 1:45pm - 6:45pm 2-3 Saturdays/mo, 8:15am - 12:15pm ***All interested candidates must apply online at: *************** *** Qualifications Achievement of a high-school degree or equivalent (or working towards completion) required. Prior customer service, cash handling, and sales experience highly desired. Additional Information ***All interested candidates MUST apply online at: ***************/careers*** Multiple positions open - Kearney, Sunshine, & Ozark Banking Centers

Full-time Description The Teller provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers' needs with suggestions appropriate to the Bank's services. Follows the established policies and procedures for this area, in accordance with the Bank and the supervisor's direction. The Deposit Counselor opens accounts, explains and processes investment transactions, sells other financial services, corrects customer records and performs other duties assigned by supervisor. Requirements Teller position: A) Accepts checks for cashing, receives checking and related accounts; accepts deposits, verifies cash and endorsements, make change, and issue receipts. B) Receives savings deposits, pays withdrawals after verifying balance and signature; redeems US Savings Bonds. Accepts various utility payments. C) Process credit card cash advances and receive loan payments. D) Process night deposits and mail-in deposits. E) Sells money orders, cashier's checks, and other Bank services. F) Responds to customers' inquiries as appropriate. G) Maintain proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank. Services ATM according to schedule or need. H) Accepts ‘stop payment” requests and address changes, and wire transfers, distributing to proper personnel for processing. I) Performs other tasks requested by supervisor as they relate to the Bank and its function. J) Handle Fraud paperwork, ATM Fraud. Deposit Counselor position: A) Interviews customers. Determines the financial services they desire. Explains to them their alternative. Cross-sells products and services. B) Opens accounts by preparing the appropriate documents. C) Rents safe deposit boxes; admits customers to safe deposit vault. D) Respond to customers' inquiries as appropriate. E) Performs other tasks as assigned by supervisor. F) Must be able to multi-task between deposit counselor and teller functions.

It starts with our culture ... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work. This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization. As a Teller, you will: Work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results. Operate in a role that has clear direction with established processes and expectations. Provide support and service to others in an environment free from competition. Deliver detailed and accurate work by adhering to specific guidelines. Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others. As a Teller, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including performing routine, transactional, operational and client support tasks. Additionally, you will work towards individual and banking center specific sales and service goals. Tellers are expected to assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position. Minimum Requirements: High school diploma or equivalent Desired Skills: Ideal candidates for this position should possess some or all of the following skills: Previous banking, cash handling or financial service experience 6+ Months of demonstrated successful cash handling experience Bilingual language skills Passionate and motivated self-starter A passion for educating clients on banking products and digital technologies available at the bank Strong work ethic and ability to complete work accurately Ability to think logically in order to analyze situations and make sound decisions Ability to handle multiple tasks simultaneously Capacity to work with multiple computer and software systems Ability to calculate figures and amounts such as cash back and percentages Work Environment: We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following: We are committed to our core value of meritocracy and supporting our associates in growing within their role When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead. An associate must be able to work overtime to the extent necessary (typically no more than 5%). Flexible scheduling as business needs allow. Incentive and Benefits: This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned monthly based on the associate's performance against the defined metrics as outlined in the score card. In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here. If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

: This position will assist in coordinating professional and knowledgeable assistance to all customers. This position will promote and advise on the bank's products and services. The Bank Teller will refer customers to the appropriate staff for additional assistance with the bank's products and services. This position will receive calls and respond to customer inquiries and concerns, they will handle daily transactions and questions in accordance with Bank policies and procedures. The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set. Essential Functions : To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 1. Handles customer account transactions which many include verifying incoming cash, accurately dispersing cash, accepting various deposits and payment and cashing checks. 2. Sell Cashier's checks and gift card to customers as required. 3. Answer phones and/or complete telephone transfers. 4. Thoroughly understands imaging operational procedures including start-up, shut down and preparing work in such a manner that ensures the highest read rate possible. 5. Must be able to remain in a standing or stationary position 50% of the time. 6. Must occasionally lift 30 pounds. 7. Balance their respective Teller drawer. 8. Buy and sell money. 9. Process coin through the coin machine and wrap coin. 10. Process daily bank deposits; night drop and mail receipt deposits. 11. Conduct customer research requests. 12. Process check orders. 13. Assist with monitoring faxes and customer service e-mails. 14. Fill out CTR's. 15. Take customer stop payments. 16. Assists customers with safe deposit boxes. 17. Assists with outgoing mail. 18. Excellent written and verbal communication skills. 19. Obtain and maintain a working knowledge of regulatory requirements as they relate to safety and soundness, compliance and operations. 20. Verify account balances, give out account information to customers, print copies of items and/or statements from customer accounts. 21. Maintain a general knowledge of all Bank products and cross-sell these products. 22. Adherence to all BSA/AML Laws, Regulations and Compliance will be required in this position. 23. Ability to prioritize workload. 24. Assist co-workers as needed. 25. Physical presence in the bank is required. 26. All employees are expected to exemplify and follow our core values. 27. Regular attendance and punctuality when reporting to work. 28. Travel for trade and industry schools and seminars as needed. 29. This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. The MFA apps are used to authenticate a user's identity to the system for security purposes. 30. Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to AML, as well as adhere to the Bank's policies and procedures. 31. Perform other duties as assigned and requested. Core Values : Humility - We are “blue-collar bankers”. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest. Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities. Finds A Way - This simply put, is nothing more than attitude. It's a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference. Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day. Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it's about ownership. When an employee says they will do something, they follow through and get it done. Education and Experience : - High School diploma or GED. Ect. - Continuing Education to maintain job knowledge. Preferred - One to three years of banking/teller experience. Preferred - Administrative experience and or customer service experience. Preferred - Proficiency in Microsoft Suites. The employer has the right to revise this position description at any time. The position description is not a contract for employment. Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.

Join our organization!!! Alliance Bank is your locally-owned community bank serving the populations in Cape Girardeau, Oran, Sikeston, Jackson, and New Madrid, Missouri. We take great pride in being involved in the communities we serve and offering the best service and products to our customers. It is our mission "to be the preferred Community Bank provider of financial services in the markets we serve." Currently we are hiring a Part Time Teller. Working as a teller in this branch allows you time to enjoy meeting our many customers and servicing their banking requests. Besides providing the basic cash transactions, you will record loan payments, process the sale of various bank instruments, and assist customers with their banking questions. This position requires flexibility toward schedule changes and Saturday hours. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Processes customer transactions including deposits, loan payments, checking/savings withdrawals and cashing checks in accordance with bank procedures. Counts and prepares currency, coins, and checks for shipment to the Federal Reserve Bank. Balances personal cash drawer daily. Responds to customers' needs in various ways while cross-selling bank products and services Assist in opening and closing the branch, following established security procedures. Counting, filling, balancing, auditing, and ordering monies for the cash vault, ATM, and TCD. Answering incoming telephone calls as needed. Comply with all departmental and company policies, procedures and regulations. Maintain customer confidentiality. Maintain regular, punctual, and physical attendance. Complete other specified duties as assigned. Qualifications: High School diploma or equivalent is required Six months to one year experience in cash handling and customer service preferred Strong math and problem solving skills. Must be able to work flexible schedules and Saturdays. Able to learn bank products and services to explain to customers. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies weighing up to 40 pounds. A complete Job Description is available upon request. Applicants must be able to pass a drug test and background checks. Alliance Bank is an Equal Opportunity Employer

The Teller I is responsible for providing exceptional customer service while they ensure the accurate and efficient processing of financial transactions. Tellers serve as the primary point of contact for many customers. The role involves accurately processing deposits, withdrawals, loan payments, and other banking transactions, as well as assisting customers with their banking needs. The Teller I will ensure that all transactions are conducted in compliance with bank policies and procedures while maintaining a high level of professionalism and will refer customers to appropriate departments for new services. Essential Duties • Greet customers warmly and professionally, addressing inquiries and providing solutions to their banking needs. • Process customer transactions, including deposits, withdrawals, check cashing, money transfers, and loan payments, in an efficient and accurate manner. Assure all documents are properly endorsed and the customers have been accurately identified. • Provide customers with account balances, statements, and other account-related information. • Process stop payments, holds, and wire inquiries. Answer customer inquiries by phone or email. • Ensure that all transactions are properly recorded and balanced at the end of each day and report any discrepancies in a timely manner. • Accurately handle and count cash during all transactions, ensuring proper cash drawer management. • Issue official checks, assist with night depository duties, assist customers with safe deposit box access, prepare and verify cash and coin orders as needed, and assist with branch vault cash management. • Detect and report counterfeit money, suspicious activity, or potential security threats to the appropriate managers in a timely manner. • Provide assistance in resolving minor account discrepancies and direct customers to the appropriate department for more complex issues. • Promote bank services and products to customers based on their needs, referring them to the appropriate department if necessary. • Adhere to all bank policies, procedures, regulatory guidelines and other applicable laws. • Maintain the confidentiality and security of customer information and account details. • Help maintain branch cleanliness and order, ensuring that customers have a positive and welcoming experience, and assist in supporting branch openings and closings. • Complete branch checklists, assist in gathering data for various reports, and complete various forms and letters as instructed. Secondary Duties The Teller I performs duties specific to the position and other functions as assigned. Responsibilities • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank's values, and accept responsibility for one's own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank's goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one's position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. Supervisor Responsibility The Teller I is not responsible for the supervision of any employee(s). Environment, Physical, & Mental Demands The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • Previous experience in a cash-handling or a customer service role (preferred). • Basic knowledge of banking terminology, products, and services. • Strong attention to detail with intermediate mathematical skills. • Basic knowledge of state and federal banking compliance regulations and banking operational policies. • Strong organizational and time management skills. • Ability to work in a fast-paced environment while maintaining accuracy and professionalism. • Ability to sit or stand for extended periods of time. • Strong oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and team members. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software. • Ability to work overtime to assist customers or to meet deadlines. Management reserves the right to change this position description at any time according to business needs.

The Teller is responsible for providing exceptional customer service while they ensure the accurate and efficient processing of financial transactions. Tellers serve as the primary point of contact for many customers. The role involves accurately processing deposits, withdrawals, loan payments, and other banking transactions, as well as assisting customers with their banking needs. The Teller will ensure that all transactions are conducted in compliance with bank policies and procedures while maintaining a high level of professionalism and will refer customers to appropriate departments for new services. ESSENTIAL DUTIES • Greet customers warmly and professionally, addressing inquiries and providing solutions to their banking needs. • Process customer transactions, including deposits, withdrawals, check cashing, money transfers, and loan payments, in an efficient and accurate manner. Assure all documents are properly endorsed and the customers have been accurately identified. • Provide customers with account balances, statements, and other account-related information. • Process stop payments, holds, and wire inquiries. Answer customer inquiries by phone or email. • Ensure that all transactions are properly recorded and balanced at the end of each day and report any discrepancies in a timely manner. • Accurately handle and count cash during all transactions, ensuring proper cash drawer management. • Issue official checks, assist with night depository duties, assist customers with safe deposit box access, prepare and verify cash and coin orders as needed, and assist with branch vault cash management. • Detect and report counterfeit money, suspicious activity, or potential security threats to the appropriate managers in a timely manner. • Provide assistance in resolving minor account discrepancies and direct customers to the appropriate department for more complex issues. • Promote bank services and products to customers based on their needs, referring them to the appropriate department if necessary. • Adhere to all bank policies, procedures, regulatory guidelines and other applicable laws. • Maintain the confidentiality and security of customer information and account details. • Help maintain branch cleanliness and order, ensuring that customers have a positive and welcoming experience, and assist in supporting branch openings and closings. • Complete branch checklists, assist in gathering data for various reports, and complete various forms and letters as instructed. SECONDARY DUTIES The Teller performs duties specific to the position and other functions as assigned. RESPONSIBILITIES • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank's values, and accept responsibility for one's own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank's goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one's position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. SUPERVISOR RESPONSIBILITY The Teller is not responsible for the supervision of any employee(s). ENVIRONMENT, PHYSICAL, & MENTAL DEMANDS The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • Previous experience in a cash-handling or a customer service role (preferred). • Basic knowledge of banking terminology, products, and services. • Strong attention to detail with intermediate mathematical skills. • Basic knowledge of state and federal banking compliance regulations and banking operational policies. • Strong organizational and time management skills. • Ability to work in a fast-paced environment while maintaining accuracy and professionalism. • Ability to sit or stand for extended periods of time. • Strong oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and team members. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software. • Ability to work overtime to assist customers or to meet deadlines.

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified. About This Role: Scheduled hours will be: Monday - Friday 12:00pm - 5:30pm with a rotation of Saturdays. Essential Duties and Responsibilities: Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability. Projects a professional image in dress, manner, communication and focus. Associate may be asked to travel to multiple financial centers within a region(s). Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction. Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues. Process daily night drop and ATM deposits and balancing under dual control. Maintains security of teller cash according to authority levels per the Authorities and Guidelines. Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Handles cash accurately to maintain an acceptable cash difference record. Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank. Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards. Expected to attend and participate in ongoing training and Financial Center meetings. Other tasks as assigned. The Ideal Candidate for This Role: Job Qualifications/ Preferred Skills and Abilities: High School diploma or equivalent required Retail sales/service experience including cash handling, or prior teller experience preferred Professional written and verbal communication skills. Exhibit and maintain high degree of professionalism. Maintain high degree of confidentiality and integrity. Strong time management skills. Attention to detail. Demonstrates computer literacy. Proactive sales and service skills including outbound calls to customers. Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Compensation and Benefits Overview: Starting pay for Teller positions is $19/hour. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: *************************************** To obtain compensation and benefit information related to this specific role, e-mail FNBO at *****************. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260152 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Provide service to bank customers by conducting appropriate transactions and relevant trouble shooting. Tellers are expected to provide an extraordinary customer experience through a relationship driven approach. Represent MMB in a courteous and professional manner, provide an extraordinary customer experience through a relationship driven, consultive sales approach. Knowledge of MMB's products and services and ability to recommend and train/educate customers on solutions that fit their need. Focus on and meet individual and team goals, including training, sales, and customer relationship initiatives Comply with all Bank policies/procedures and all applicable federal and state laws and regulations Assist Customers with transaction based requests, such as: Receives checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices Process savings withdrawals Cash checks: verify endorsement, receive proper identification, and ensure validity Issue cashier's checks: verify identity, ensure funds are collected, and check OFAC Identify counterfeit currency Accept loan payments: verify payment amount and issue receipts Process cash advances, redeem U.S. Savings bonds Maintain appropriate Currency Transaction Reports Balance and maintain cash drawer, buy and sell currency from the vault as necessary, ensuring that drawer cash limits are not exceeded Process safe deposit box payments Assist Customers with routine account-related requests/inquiries such as: Funds (manual and automatic) transfers Stop payments Inquiries about bank deposit products and service charges Inquiries about ATM and Debit Card usage and limits Inquiries about checking and savings account transactions Inquiries about funds availability and account balances Inquiries and troubleshooting for Online Banking, Cash Management, and Mobile Banking services Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits Perform customer requested research, including printing statement and check copies Cross-sell and/or identify cross sale opportunities Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank from unnecessary losses Other duties as assigned Qualifications Maintain friendliness and professionalism through the proper use of tact & diplomacy when dealing with customers at all times Display a positive attitude and enjoy working with the public Strong verbal communication skills Strong mathematical skills along with accuracy Detail oriented Possess a great sense of organization, priority and time management Ability to work well under pressure Ability to identify, research and problem solve on a critical level and think on your feet Ability to be flexible and to multi-task on a regular basis Ability to work in a fast paced environment Strong knowledge of bank deposit products/services & regulations Strong technology skills and knowledge

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do. As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve. Role Description: The Teller position is one of the most important client support roles at Lead Bank. Our team works in a fast-paced environment where they multitask and prioritize their work using their discretion. We intentionally created a non-traditional banking atmosphere that allows each client to have a personalized, immersive experience. Our Tellers are the face of the bank. They greet and ensure all clients receive excellent service on all financial transactions. Tellers develop fluency with Lead's suite of personal and business financial products. Our relationship-building approach removes any sales pressure, allowing our bankers to focus on what's most important to us: meeting the needs of our clients. Interdepartmental collaboration has allowed Tellers to learn and find new passions. A majority of our Tellers remain on the Lead Bank team and have since grown their careers in other areas of the Bank, including Accounting, Lending, and Management. In this role you will: Deliver superior financial services to both consumer and business clients Manage and balance cash drawers, vaults, and ATMs Handle incoming and outgoing mail, ensuring timely and accurate processing of financial documents and client and partner communications. Facilitate branch audits Process a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments in a confidential manner Report information related to financial transactions as required Follow all BSA/AML, CIP/KYC, CTR, and SAR requirements, escalating any unusual or potentially fraudulent activity immediately Become a Lead Bank product knowledge expert. Educate clients and new hires on specifics of our financial service offerings Adhere to operational and compliance policies and procedures Cross train for a Branch Banker position after Teller duties are mastered Perform other duties as assigned Qualifications: Cash handling experience Have a client first mentality Embody the growth mindset and bring a self-driven and self-starter mentality to your work Bring communication skills that help you understand client needs Demonstrate comfort and professionalism with outbound and inbound phone communication, including proper phone etiquette Thrives in social situations Able to complete assigned tasks to perform duties required Demonstrate the ability to adapt to a fast-paced environment, multitasking when required while also showing great attention to detail Bring excellent client care skills that will help you build professional relationships and curate interactions based on client motivations Show curiosity, show humility, be open to new ideas and approach your work with a growth mindset Are a team player and enjoy working with people to achieve the best and most efficient result Show a strong accountability and group responsibility for the customers we serve, taking on and performing tasks, and solving problems as they come Willingness to share and rotate frontline operational tasks, especially mail processing and client phone outreach, to support overall branch success Flexibility to work rotating Saturdays, extended hours, or provide relief at nearby branches as needed *Hours: Monday-Friday 8:45am to 6:00pm and Saturday (Rotating Schedule) 9:00am-12:00pm What we offer: At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life Competitive compensation based on experience, geographic location, and role Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA Paid parental leave Flexible vacation policy, including PTO and paid holidays A fun and challenging team environment in a dynamic industry with ample opportunities for career growth *Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an ATM+ Teller you will provide assistance to members from a centralized location at our Corporate East Building through video transmission via the Interactive Teller Machine (ATM+) Duties and responsibilities include: Offering a positive, professional attitude while communicating effectively through on-screen technology. Engage members and educate them on First Community products and services. Conduct member transactions that can be complex and require sound decision-making skills and approvals. Position Requirements: Must be comfortable appearing on camera and have exceptional communication skills. Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously. Must possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members. Through video transmission via the ATM+, process a variety of lobby and drive thru financial transactions including, but not limited to, deposits, payments, transfers, check cashing and withdrawals. Ensures that proper endorsements and identification are obtained and follows credit union policies and procedures. Monitor ATM+ to ensure they are working properly, alerting management of any operating issues. Must be able to work efficiently and accurately in a fast-paced virtual environment. Good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations. Strong work ethic and integrity Ability to effectively work and contribute to a positive team environment. Strong customer service skills. Careful attention to detail and strong organizational skills. Schedule will be a revolving 4 day a week position. Hours of operation are as followed: Monday-Friday 8:30 a.m. to 7:00 p.m., Saturday and Sunday 9:00 a.m. to 3:00 p.m.

The Teller is responsible for providing exceptional customer service while they ensure the accurate and efficient processing of financial transactions. Tellers serve as the primary point of contact for many customers. The role involves accurately processing deposits, withdrawals, loan payments, and other banking transactions, as well as assisting customers with their banking needs. The Teller will ensure that all transactions are conducted in compliance with bank policies and procedures while maintaining a high level of professionalism, and will refer customers to appropriate departments for new services. ESSENTIAL DUTIES • Greet customers warmly and professionally, addressing inquiries and providing solutions to their banking needs. • Process customer transactions, including deposits, withdrawals, check cashing, money transfers, and loan payments, in an efficient and accurate manner. Assure all documents are properly endorsed and the customers have been accurately identified. • Provide customers with account balances, statements, and other account-related information. • Process stop payments, holds, and wire inquiries. Answer customer inquiries by phone or email. • Ensure that all transactions are properly recorded and balanced at the end of each day and report any discrepancies in a timely manner. • Accurately handle and count cash during all transactions, ensuring proper cash drawer management. • Issue official checks, assist with night depository duties, assist customers with safe deposit box access, prepare and verify cash and coin orders as needed, and assist with branch vault cash management. • Detect and report counterfeit money, suspicious activity, or potential security threats to the appropriate managers in a timely manner. • Provide assistance in resolving minor account discrepancies and direct customers to the appropriate department for more complex issues. • Promote bank services and products to customers based on their needs, referring them to the appropriate department if necessary. • Adhere to all bank policies, procedures, regulatory guidelines and other applicable laws. • Maintain the confidentiality and security of customer information and account details. • Help maintain branch cleanliness and order, ensuring that customers have a positive and welcoming experience, and assist in supporting branch openings and closings. • Complete branch checklists, assist in gathering data for various reports, and complete various forms and letters as instructed. SECONDARY DUTIES The Teller performs duties specific to the position and other functions as assigned. RESPONSIBILITIES • Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations. • Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank's values, and accept responsibility for one's own actions. • Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce. • Follow policies and procedures, complete tasks accurately and on time, support the bank's goals and values, and benefit the bank through outside activities. • Perform the position safely, without endangering the health or safety of yourself or others, and report potentially unsafe conditions to management. Comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970 that are applicable to one's position at the bank. • Possess and maintain a current driver's license and a vehicle with appropriate insurance coverage. Both are required to drive while performing assigned duties and responsibilities. • Possess and maintain adequate skills in computer operation, including email, word processing, spreadsheet, and specialty software programs. • Possess and maintain adequate typing skills to meet the needs of the position. • Possess and maintain adequate math skills to meet the needs of the position. This may include the ability to count currency and coin, calculate interest, balance accounts, add, subtract, multiply, and locate routine mathematical errors. • Practice effective and efficient organizational and time management skills. • Be able to work with general supervision while performing duties. • Use effective oral, written, and interpersonal communication skills. This includes the ability to apply common sense when carrying out instructions, interpreting documents, understanding procedures, writing reports and correspondence, and speaking clearly to customers and employees. • Be able to deal with routine problems involving multiple facets and variables in standardized situations. SUPERVISOR RESPONSIBILITY The Teller is not responsible for the supervision of any employee(s). ENVIRONMENT, PHYSICAL & MENTAL DEMANDS The environment for this position is primarily a non-confined office-type setting in which employees are free to move about at will. This environment may include some minor annoyances, such as noise, odors, drafts, temperatures, etc. Physical demands include writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, walking, standing, squatting, kneeling, and reaching. Mental demands include analytical reasoning, reading and understanding documents or instruments, performing detailed work, following directions, problem solving, providing effective customer or employee communication, performing accurate math calculations, understanding language, engaging in effective verbal and written communication, enduring stress, conducting multiple concurrent tasks, and withstanding constant interruptions. Physical and mental demands also include correct usage of the following equipment: telephones, cellular phones, copy and fax machines, adding machines or calculators, encoders, money counters, credit card terminals, postage machines, cash recyclers, vaults, computers, and related printers. Work environment characteristics, physical demands, and mental demands are representative of those an employee encounters while performing the essential functions of this job and represent the knowledge, skill, and/or ability required to perform the job in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Management reserves the right to change this position description at any time according to business needs. Qualifications QUALIFICATIONS These qualifications are general guidelines normally considered essential to the satisfactory performance of this position. The specifications listed below are representative of the knowledge, skill, and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviations from these qualifications. • High school diploma or equivalent certification. • Previous experience in a cash-handling or a customer service role (preferred). • Basic knowledge of banking terminology, products, and services. • Strong attention to detail with intermediate mathematical skills. • Basic knowledge of state and federal banking compliance regulations and banking operational policies. • Strong organizational and time management skills. • Ability to work in a fast-paced environment while maintaining accuracy and professionalism. • Ability to sit or stand for extended periods of time. • Strong oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and team members. • Ability to handle sensitive customer information with discretion and confidentiality. • Proficient computer skills, including proficiency in the Microsoft Office Suite and banking software.