Substance Abuse Specialist
New York, NY jobs
Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional.
What We Provide
Attractive sign-on bonus and referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances
Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation
Provides supportive counseling and/or supportive therapy as well as ongoing mental health services
Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes
Develops inventory of resources that meet the clients/members needs as identified in the assessment
Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members
Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary
Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur
Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills
Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements
Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required
Acts as liaison with other community agencies
Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning
Collects and reports data, as required while adhering to productivity standards
Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model
Qualifications
Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree
Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required
Effective oral/written/interpersonal communication skills required
Bilingual skills may be required as determined by operational needs
License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State
Valid NYS ID or NYS driver's license may be required as determined by operational needs.
Pay Range
USD $63,800.00 - USD $79,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Auto-ApplyTechnical Support Analyst
Bloomfield, CT jobs
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
.Strong knowledge of the following is preferred
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Help Desk Specialist
New York, NY jobs
This role is a fantastic opportunity to gain global exposure working for a top international law firm and to learn the unique approach that a truly global organization brings to Information Technology.
Key Relationships
The Service Desk is the first point of contact for both internal staff and external clients; it is essential for the Analyst to deliver a high level of service to both groups.
Works closely with Support Team Managers to deliver an efficient and effective service.
Collaborates with other IT Service Management teams to ensure seamless support, service, and security.
Context
The Analyst is primarily responsible for resolving customer issues raised via phone or email. This role involves being a reliable point of contact for users, escalating issues when necessary, and maintaining strong customer relationships. The IT function is crucial to the firm's daily success, and this role plays an essential part in that model.
Role and Responsibilities
Act as a single point of contact for users via phone, email, or self-service portal for IT issues and queries.
Take responsibility for incident resolution, ensuring as many as possible are resolved at first line.
Maintain effective working knowledge across all IT support areas to maximize first-call resolution.
Log, assign, track, and respond to incidents and requests in line with agreed standards and procedures.
Provide timely updates to customers and escalate appropriately when required.
Ensure accurate records are maintained in the IT Service Management System.
Deliver a “white glove” level of service to users.
Escalate incidents and requests to management or second/third-line teams when necessary, ensuring users are updated throughout the process.
Build and maintain strong customer relationships.
Promote awareness and compliance with Information Security policies and complete required annual training.
Team
This position reports directly to the Service Desk Manager and works closely with other members of the regional and global IT teams.
Key Requirements
Minimum of 3 years' experience in a Service Desk role, including support calls and working with a ticketing system (law firm experience preferred but not required).
Knowledge of iManage Work, Windows 10, and Apple iOS.
Strong knowledge of Microsoft technologies (Office 365, Teams, OneDrive, etc.).
Experience with Remote Support tools (SCCM, TeamViewer) and Active Directory.
Ability to work well under pressure.
Excellent communication skills.
Flexible, customer-focused approach to service delivery.
Strong team player, willing to share knowledge with others.
Ability to work independently when needed.
Help Desk Specialist
Boston, MA jobs
Key Responsibilities
Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel.
Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity.
Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp.
Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service.
Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed.
Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base.
Track and manage computers, peripherals, and loaner devices to support daily operations.
Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved.
Participate in after-hours or on-call rotations to meet urgent business or client needs.
Core Competencies
Strong analytical and troubleshooting abilities, especially in time-sensitive situations.
Exceptional customer service skills and the ability to communicate clearly and confidently.
Works well independently and as part of a team while maintaining a high level of discretion.
Anticipates user needs and delivers service with urgency and professionalism.
Quickly learns new technologies and adapts to evolving tools and workflows.
Explains technical problems in a straightforward, user-friendly manner.
Demonstrates sound judgement when handling confidential or sensitive information.
Collaborates effectively with IT peers and other departments.
Preferred Background
Three to five years of technical support experience within a law firm or similar professional environment.
Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms.
Knowledge of legal applications such as iManage and Intapp.
Willingness to work extended hours or weekends when necessary.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
IT Systems Technician
New York jobs
Our client, a computer service organization, is seeking an IT Systems Technician to join their team!
Overview and Responsibilities
The IT Systems Technician will report directly to the Service Delivery Manager. Key responsibilities include:
Entering time and expense data into the Professional Services Automation (PSA) system
Recording all work-related tasks and schedules in the PSA system
Completing regular training on internal and client network line-of-business systems
Setting up and configuring client equipment, such as workstations, network switches, wireless devices, and firewalls
Managing client inventory and maintaining up-to-date documentation in the PSA and related systems
Assisting with data entry, export, and reporting via the PSA and documentation systems
Maintaining high standards of written and verbal communication, appropriate for a client-focused organization
Participating in an on-call rotation, with hours from 5 PM to 10 PM ET on weekdays, and 9 AM to 9 PM ET on weekends
Qualifications and Education Preferences
• Associate of Applied Science program in Information Technology, Computer Information Systems, Computer Science or equivalent from an accredited institution or equivalent technology industry experience
• CompTIA A+ or MCSA certification preferred
• Two years relevant work experience
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Information Technology Specialist
Seattle, WA jobs
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
IT Help Desk Technician (NYC Hybrid)
New York, NY jobs
About Us:
JUDI Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; JUDI Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and JUDI , the industry's leading proprietary Enterprise Health Platform. To learn more, visit ****************
Location: NYC Office (3 days/week required)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Develop additional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build and establish procedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
A customer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only)
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
JUDIHealth values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
Auto-ApplyIT Help Desk Technician (NYC Hybrid)
New York, NY jobs
About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
* Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: NYC Office (3 days/week required)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
* Research end user issues independently, when needed, and document/develop a solution per company standards
* Develop additional MDM automation to facilitate user onboarding
* Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
* Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
* Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
* Create Exchange rules to address spam/phishing emails as needed.
* Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
* Promptly respond to user requests via ticketing system/phone calls/IM
* Assist users with access/system issues
* Write and update documentation for user reference
* Help build and establish procedures for newly established team
* Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
* Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Minimum Qualifications:
* 2+ Years experience in a Help Desk role (preferably in a medium or larger company)
* A customer-oriented approach to problem resolution
* Experience supporting Mac hardware/OSX in a Help Desk environment
* Experience supporting remote users in a distributed environment
* Experience with Jira Service desk or a similar ticketing system
* Experience with Office 365 suite
* Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only)
Salary Range
$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
Sales Support Specialist - Retirement - Remote
Bellevue, WA jobs
Are you looking to build a long-term career? Do you love sales?If you answered yes, then read on - we have the role for you at Symetra as aSales Support Specialist!
If you're highly motivated, driven, enjoy building relationships and want to grow, this is an excellent opportunity to join us and take the first step in building a career in the Financial Services industry.
About the role
Our Sales Support Specialists play a key role in the success of our Retirement Division. In this position you'll collaborate with our Internal and External Wholesalers as they establish and build our life insurance and annuity products. Many of them started as Sales Support Specialists and were promoted into the Wholesaler roles as this is a team that strongly believes and follows a promote from within approach.
We are hiring year-round for this role and we're always looking for great Sales Support talent to join our team remotely. We invite you to apply and explore a career at Symetra. If you're a strong fit, we'll reach out to you directly to start a conversation as opportunities become available.
We're committed to building a creative, customer-focused and results-driven workforce. Specific licensing is required for this role, but there's nothing to fear. We're here to help you every step of the way, providing you with tools, resources and dedicated study time to be successful. Once you've achieved these milestones, the sky is the limit.
Life and Disability license to be completed within the first week of start date
Financial Industry Regulatory Authority (FINRA) to be completed upon hire or obtained within four months of start
Securities Industry Essentials (SIE)
Series 6 -- Investment Company and Variable Contracts Products Representative Qualification
Series 63 -- Uniform Securities State Law
What you will do
Partner with Internal and External wholesalers to drive and complete territory sales through sales meetings and calls
Assist with product inquiries and illustrations, updates on pending applications, and fulfill orders for marketing material and sales literature
Collaborate on calling campaigns to launch new products and identify new sales opportunities
Research, review and monitor the progress of business/sales submitted through all stages to completion keeping your internal teams and external advisors apprised on the status
Be the go to source on the Sales Desk assisting our financial advisors and their teams with questions around product information, products rates, illustration requests and service issues.
What we offer you
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $22.00 - $36.23 plus eligibility for annual bonus program
Who you are
High school diploma required, Bachelor's degree or equivalent experience preferred.
Ability to pass a criminal background check and credit check
Ability to learn systems quickly
An aptitude for sales and desire to grow into an advanced sales role
Ability to problem solve, think quickly and multi-task
Strong communication skills and a stickler for attention to detail
At ease on the phone with both outbound and incoming calls
Ability to obtain required licensing if not already in hand within 2-4 months of start date
Strong team orientation, customer focus, and the ability to thrive in a fast paced, results oriented environment where change and yes ambiguity are the norm
Outstanding service orientation, sense of urgency and a high-level of personal integrity
Excellent inter-personal skills and the ability to build and foster relationships with your team, internal business partners and external customers
Complete and pass Life and Disability license exam within the first week of start date
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
We empower inclusion
At Symetra, we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
For more information about our careers visit: ************************************
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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#LI-Remote
RequiredPreferredJob Industries
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Support Specialist
Raleigh, NC jobs
Department
Administration
Employment Type
Full Time
Location
Raleigh, NC
Workplace type
Onsite
Compensation
$20.00 - $35.00 / hour
Essential Duties Skills, Knowledge and Expertise ISG Employee Owner Benefits About ISG We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.
We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.
ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.
Learn more about ISG at *********************
Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
Support Service Specialist
Madison, WI jobs
Job Description
As a Support Service Specialist, you'll play a key role in ensuring Rural Mutual employees have the tools and technology they need to succeed. You'll be the go-to resource for troubleshooting issues, deploying hardware and software, and maintaining reliable access to company systems and applications. Your work directly impacts productivity and helps create a seamless technology experience for our team.
In this rotating hybrid role, you'll collaborate with the Support Services Supervisor and the IT team. You'll resolve support tickets, implement new technologies, streamline processes, and document best practices-making a real difference in how we operate. This is an opportunity to grow your technical skills while contributing to an organization that values innovation and efficiency. If you have proven experience providing a positive user experience through professionalism, patience, and clear communication, apply today!
Compensation:
$65,000 - $75,000 yearly
Responsibilities:
Responds to end-user support requests through the Help Desk platform (Zendesk), ensuring timely, accurate, and courteous resolution.
Troubleshoots issues related to Windows operating systems, Office 365, printers, peripherals, and network connectivity.
Performs setup, configuration, maintenance, and replacement of user hardware, including laptops, desktops, and mobile devices.
Installs and updates approved software applications, ensuring compliance with company standards and licensing.
Documents all support activities, including issue details, troubleshooting steps, and resolution outcomes in Zendesk.
Collaborates with the Network, Operations, and Security teams to escalate or coordinate the resolution of more complex issues.
Maintains an up-to-date understanding of end-user technologies and contributes to improving documentation and internal FAQs.
Assists in technology rollouts, upgrades, and other infrastructure projects as directed.
Provides end-user training and guidance on new systems, applications, and best practices.
Follows established IT policies, procedures, and security standards in all activities.
Supports a positive user experience through professionalism, patience, and clear communication.
Qualifications:
Associate degree in Information Technology or related field (Bachelor's preferred) or equivalent experience.
3-5 years of IT support experience, preferably in a corporate environment.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and customer service skills, able to explain technical concepts to non-technical users.
Proficiency in Microsoft Office 365 (Outlook, Teams, SharePoint) and end-user device management.
Working knowledge of Windows operating systems, networking fundamentals (DNS, DHCP, VPN), and peripheral devices.
Experience with ticketing systems such as Zendesk or similar platforms.
Ability to manage multiple priorities in a fast-paced environment and adapt troubleshooting approaches.
Skilled in writing clear technical documentation, user instructions, and internal communications.
Familiarity with SQL and data analysis for troubleshooting and validation (preferred).
Ability to work a rotating hybrid schedule.
Occasional lifting of computer equipment.
About Company
What You'll Love About Rural Mutual Insurance:
We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.
We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.
We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.
Youth Program Specialist
Lincoln, NE jobs
Job description
The Youth Program Specialist will be responsible for providing a safe, positive, developmentally appropriate learning environment for kindergarten through eighth grade students in the Out-of-School (OOS) program. The Youth Program Specialist offers monitoring and homework help and supports.
Essential Job Functions:
Champion the Malone Center mission and vision in all engagements and interactions, both internal and external to the organization.
Supervise and mentor program youth while modeling appropriate behavior and language.
Create and implement age-appropriate, engaging activities for various ages K-8.
Perform daily opening and closing tasks to completion.
Utilize Brightwheel online parent and teacher portal for parent communication and tracking of youth attendance.
Safely provide transportation from schools and to field trips in and outside of Lincoln.
Provide positive interactions and implement behavior management skills.
Adhere to all safety and Malone Center procedures.
Maintain the cleanliness of all indoor and outdoor youth program areas and vehicles.
Assist with youth program special events and field trips, during and outside of program hours.
Assist with family engagement and community partnerships.
Support the implementation of incentive programs.
Participate in weekly team meetings.
Perform all other duties as assigned.
Education and Experience:
High school diploma or GED, required. Some College, preferred.
Childcare experience preferred
Demonstrated experience serving children and families from marginalized communities.
Ability to develop rapport with diverse populations.
Required Qualifications:
Ability to use a computer with basic proficiency.
Excellent written and verbal communication skills.
Ability to pass a preemployment background check and fingerprinting.
Valid Nebraska driver's license with acceptable driving record.
Ability to drive 15-passenger van.
Comfortable driving a passenger van a distance longer than an hour from, to, and around Lincoln.
Demonstrated experience with children.
Professional appearance when representing the Malone Center.
Ability to complete required trainings within the first 30, 60, or 90 days of employment, depending on the training.
Scheduling:
20 hours
Monday - Friday
Afternoon - early evening
Support Specialist
Raleigh, NC jobs
Job DescriptionDescriptionISG is delighted to welcome a dynamic and enthusiastic Support Specialist to our Raleigh office. As a Support Specialist, you will become an integral part of ISG as an Employee Owner, collaborating closely with your fellow employee owners to achieve excellence.
ISG's Support Specialists are the heart of their home offices. Yours is an anchor to Downtown Raleigh's growth. ISG, formerly JDavis, has led the way in our Downtown via Fayetteville Street, having a presence here before it was “cool”! We are in a very visible location for all visitors to Downtown, and our office really has become a gateway. It is connected to the heart of Downtown, Fayetteville Street, through an internal stair, and plaza space that we share with the residents of 511 Faye and customers of our friends, Haymaker and Sir Walter. You will find many ISGers enjoying a libation with their clients and friends right outside our doors.
Essential Duties
Create a welcoming and engaging environment for clients, industry partners and employee owners by being present
Be the face of ISG during business hours, or as required to support our customers, partners and employee-owners
Act as point of contact for the landlord in providing important information related to the well-being of our employee owners, and use of common meeting spaces
Endeavor to maintain common spaces & studios in a clean, orderly, professional and welcoming state and encouraging employee owners to be vigilant in participating in this effort
Support the office environment by greeting visitors and keeping general supplies well-stocked and organized
Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently
Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, and arranging for, reserving and preparing conference spaces
Help with overseeing and maintaining fleet vehicles, as needed
Take charge of printing and binding high quality graphics, reports, proposals, and other deliverables
Manage parking access for employee owners and visitors to the office
Contribute to local Accounts Payable and Accounts Receivable tasks, as needed
Provide excellent customer service by assisting with ISG's central phone service
Embrace a variety of other exciting duties as assigned or instructed
Skills, Knowledge and Expertise
Experience within architecture, engineering, construction, or government permitting is preferred, not required
Fantastic phone etiquette and customer service skills
Organized and eager to be a part of and support a team
Willingness to take direction and follow through with the completion of an assigned task
Proficient in Microsoft Office, specifically Outlook, Word, and Excel
Positive attitude with a willingness to be adaptable
Certification as a Notary is a plus
We've listed a compensation range that reflects our expectations for this role, including both direct and indirect components. We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we're open to a conversation-let's talk.
ISG Employee Owner Benefits
Medical, dental, and vision
Paid time off, pro-rated amount available on your start date
Paid holidays and paid volunteer time
Paid parental leave
Bi-annual profit sharing
Employee Ownership Stock Plan (ESOP)
Traditional + Roth 401K retirement plan
Life insurance
HSA and FSA options
Bereavement leave
Supplemental voluntary benefits
Short term and long-term disability
Parking reimbursement, varies on office location
Cell phone plan reimbursement
Mileage reimbursement for ISG-approved travel
Relationship Support Specialist - 100% Commission (TSG-5006)
Savannah, GA jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Document Support Specialist
Hartford, CT jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$35,600.00 - $58,700.00
**Target Openings**
1
**What Is the Opportunity?**
Under moderate supervision, this position is responsible for the accurate and timely preparation and preservation of policy documents in compliance with corporate retention policies and guidelines. You are responsible for the handling of inbound correspondence in support of digital workflows, execution of the company's preservation strategy, and preparation of policy and underwriting documents for digitization and potential litigation. This position is based full time in our Hartford Field office.
**What Will You Do?**
+ Responsible for the categorization and reconciliation of insurance documents received through internal and external mail, as well as various archival sources.
+ Prepares documents for digitization including removal of staples, paper clips, fasteners and posted notes from the documents.
+ Analyzes documents in order to produce the best resolution for scanned reproductions.
+ Accurately identifies and classifies documents according to characteristics per established guidelines.
+ Employs basic understanding of filing standards to properly classify documents for specific repository processing and determines index values for insurance document sets based on established guidelines.
+ Research and investigation may be required to track misdirected or undeliverable mail.
+ Resolves moderately complex issues and escalates items as required.
+ Works with a high degree of confidentiality as documents are highly sensitive containing customer financial and/or proprietary information.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Two years of utilizing Microsoft Office Suite preferred.
+ Ability to meet Productivity and Quality performance metric requirements.
+ Knowledge of Document Archival & Preservation Repositories Preferred
+ Knowledge of Insurance Policy Documents is a Plus
+ HOST and Web Application Familiarity Preferred
+ Records Management Software Familiarity a Plus
+ Strong attention to detail with the emphasis on quality and the ability to focus for extended periods of time.
+ Capability of categorizing documents based on established standards.
+ Ability to use basic analytical thinking to make decisions on document categories.
+ Good dexterity of hands and fingers to sort through documents accurately and quickly.
+ Ability to work in a fast-paced, flexible, team environment.
**What is a Must Have?**
+ High School Diploma or equivalent required.
+ One year experience utilizing Microsoft Office Suite required.
**What Is in It for You?**
+ **Health Insurance:** Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Document Support Specialist
Hartford, CT jobs
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Corporate Services/Other
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$35,600.00 - $58,700.00
Target Openings
1
What Is the Opportunity?
Under moderate supervision, this position is responsible for the accurate and timely preparation and preservation of policy documents in compliance with corporate retention policies and guidelines. You are responsible for the handling of inbound correspondence in support of digital workflows, execution of the company's preservation strategy, and preparation of policy and underwriting documents for digitization and potential litigation. This position is based full time in our Hartford Field office.
What Will You Do?
* Responsible for the categorization and reconciliation of insurance documents received through internal and external mail, as well as various archival sources.
* Prepares documents for digitization including removal of staples, paper clips, fasteners and posted notes from the documents.
* Analyzes documents in order to produce the best resolution for scanned reproductions.
* Accurately identifies and classifies documents according to characteristics per established guidelines.
* Employs basic understanding of filing standards to properly classify documents for specific repository processing and determines index values for insurance document sets based on established guidelines.
* Research and investigation may be required to track misdirected or undeliverable mail.
* Resolves moderately complex issues and escalates items as required.
* Works with a high degree of confidentiality as documents are highly sensitive containing customer financial and/or proprietary information.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Two years of utilizing Microsoft Office Suite preferred.
* Ability to meet Productivity and Quality performance metric requirements.
* Knowledge of Document Archival & Preservation Repositories Preferred
* Knowledge of Insurance Policy Documents is a Plus
* HOST and Web Application Familiarity Preferred
* Records Management Software Familiarity a Plus
* Strong attention to detail with the emphasis on quality and the ability to focus for extended periods of time.
* Capability of categorizing documents based on established standards.
* Ability to use basic analytical thinking to make decisions on document categories.
* Good dexterity of hands and fingers to sort through documents accurately and quickly.
* Ability to work in a fast-paced, flexible, team environment.
What is a Must Have?
* High School Diploma or equivalent required.
* One year experience utilizing Microsoft Office Suite required.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Member Support Specialist - 100% Commission | Saginaw, MI (SG-476541)
Saginaw, MI jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Material Handling Service Support Specialist
Concord, NC jobs
Take Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because Your Career Deserves More! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward.
As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.
Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability.
Key Responsibilities
Customer & Technical Support
Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.
Service Coordination & Efficiency ️
Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
Continuously improve service efficiency, productivity, and quality, driving results within the Service Department.
Operational & Administrative Support
Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies.
Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes.
Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution.
Prepare & contribute to monthly departmental reports, fueling data-driven decisions.
Collaboration & Industry Partnerships
Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support.
Support internal teams by fostering a collaborative and productive work environment.
Growth & Continuous Improvement
Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
Identify opportunities to enhance service processes, customer support, and product performance, driving company success.
Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.
Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️
Skills, Knowledge and Expertise ️️
Education - High School Diploma or GED required.
Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.)
Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite.
Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence.
Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task.
Strong Communication - Exceptional verbal and written skills to build relationships and drive results.
Leadership & Coaching - The ability to guide, mentor, and elevate those around you.
Perks of Being a WMH Team Member:
Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance.
Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs.
Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!
Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays.
Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs.
Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits.
Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive.
Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment.
Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities.
Your Cue: Take the Wheel of Your Future!
This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights.
Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!
The future is calling-ignite yours today! Apply now.
Vehicle Product Application Specialist
Baltimore, MD jobs
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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Vehicle Product Application Specialist
Haines City, FL jobs
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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