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Automotive Service Advisor jobs at Fred Anderson Toyota - 66 jobs

  • Service Advisor

    Autonation, Inc. 4.0company rating

    Columbus, OH jobs

    Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
    $34k-56k yearly est. 4d ago
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  • Customer Service Consultant

    Caliber Collision Repair Services 3.7company rating

    Dayton, OH jobs

    Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respon Customer Service, Consultant, Service, Retail, Automotive, Customer
    $31k-50k yearly est. 3d ago
  • Automotive Service Advisor

    Mercedes-Benz of Easton 4.0company rating

    Columbus, OH jobs

    Job Description Germain Mercedes-Benz of Easton Automotive Service Advisor Columbus, OH Performance driven earnings starting from $90,000-$150,000+ per year Best of the Best award-winning dealership with the largest repair facility in the region, operating with the support and structure found only in top tier luxury markets. At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service. Responsibilities: Manage the end-to-end service experience for our clients Review inspection findings and video MPIs with customers Present maintenance and repair recommendations confidently Coordinate promise times and ensure accurate repair documentation Collaborate with technicians, parts and support teams Qualifications: Previous Service Advisor experience required (luxury preferred) Strong communication, follow-up, and time management skills Ability to perform in a structured, high-volume environment Strong record of positive customer satisfaction results Fantastic communication skills with your customers Professional personal appearance Germain Offers: Comprehensive Coverage & Health, Dental and Vision Insurance 401(k) Savings Plan with Employer Match Paid Vacation/Company Holidays Competitive Wage Plans Ongoing Professional Development and Internal Promotions Company Outings and Activities Employee Discounts Additional Offerings: Appointment focused service model that enables proper preparation Video MPI process completed on every vehicle MyKaarma platform for MPI, workflow tracking, SMS, approvals, and payments CSR and 12-person valet team along with dedicated service manager Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed. For immediate consideration, visit us at GermainCareers.com . We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP
    $39k-53k yearly est. 19d ago
  • Automotive Service Advisor / Writer | Weekends Off | Blendon Woods

    Christian Brothers Automotive 3.4company rating

    Columbus, OH jobs

    Christian Brothers Automotive Benefits: Top pay for Qualified Service Advisors/Parts Estimator Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Weekly Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 8555 Sancus Blvd, Columbus, OH 43240 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guests Directs, coordinates, and participates in performing customer service activities Shuttle customers as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Positive attitude and friendly demeanor. Upbeat Additional Information Check us out!! christian brothers automotive columbus ohio - Google Search
    $34k-41k yearly est. 9d ago
  • Automotive Service Advisor - The Wyler Collection, Dublin, Ohio

    Jeff Wyler Automotive Family 4.5company rating

    Dublin, OH jobs

    Build Your Career Where Excellence Is the Standard Automotive Service Advisors The Wyler Collection | Dublin, Ohio At The Wyler Collection, we don't just sell extraordinary automobiles-we deliver an ownership experience defined by trust, precision, and world-class service. Our Dublin, Ohio campus represents the pinnacle of ultra-luxury automotive retail, and we are expanding our team of Service Advisors who take pride in setting the standard for exceptional customer care. Whether you're an experienced advisor or a motivated professional ready to elevate your career, this is an opportunity to work in a culture built on performance, recognition, and excellence. Why Service Advisors Choose The Wyler Collection • A Culture of Performance We believe great advisors thrive with the right support. Our Service Advisors are empowered with training, tools, and leadership that allow them to perform at the highest level while delivering an exceptional client experience. • Employee Recognition & Respect Your professionalism matters here. We recognize achievement, reward dedication, and treat our advisors as trusted professionals-not just sales figures. • Customer Experience Excellence Our clients expect more than service-they expect confidence, transparency, and care. You'll be the face of that experience, building lasting relationships through clear communication and thoughtful guidance. • Career Growth at an Elite Campus Work in a state-of-the-art facility alongside top industry talent, representing some of the world's most prestigious automotive brands in an environment that values long-term career development. Qualifications Who We're Looking For • Service Advisors of all experience levels • Professionals who value integrity, accountability, and teamwork • Individuals who excel in communication and relationship-building • People who want more than a job-who want a career with purpose and prestige If you're driven to deliver excellence, to work among the best, and to be recognized for the experience you create, The Wyler Collection is where your next chapter begins. Join a dealership where your voice matters, your growth is supported, and excellence is the expectation.
    $38k-48k yearly est. 12d ago
  • Service Writer I

    Cox Holdings, Inc. 4.4company rating

    Allentown, PA jobs

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving.Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you!DUTIES Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. Obtain customers approval for all repairs and services performed. Dispatching and assigning shop work to technicians Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair Creating and fostering good working relationships with customers, vendors, and company partners. Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. Demonstrated ability to multi-task and apply initiative. Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $28k-37k yearly est. Auto-Apply 24d ago
  • Automotive Service Advisor - Colerain Hyundai

    Jeff Wyler Automotive Family 4.5company rating

    Cincinnati, OH jobs

    Jeff Wyler Superior Hyundai moved to an ALL-NEW Jeff Wyler Hyundai of Colerain !!! New Facility!! New Opportunity!! New State of the Art Facility on Colerain Avenue adding Service Advisors! Our brand-new state-of-the-art dealership is at the heart of Colerain Avenue alongside other great Jeff Wyler stores! Are you ready to be a part of one of our most essential positions within our service department? Are you ready to set yourself up for success? Job Details: $80k-$120k potential per year based on experience. Unlimited Earning Potential Pay above area market Opportunity For Growth Benefits: Health Insurance and Dental Insurance 401(k) Matching Life Insurance Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more! Referral program Paid Training Potential opportunity for future advancement across the company What you will do: Promptly greet customers in the service drive. Perform walk-around of the customer vehicle to document existing damage, tire condition, and note any opportunities to provide services such as detail, dent removal, or address paint chips. Listen to customer's complaints and description of symptoms, clarify description of problems, and check vehicle maintenance records. Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions. Generate service order estimates and quotes for customers based upon a menu of recommended services. Understand the technician's diagnosis and service recommendations. Verify availability of required repair parts. Explain cost, service process, and time requirements to customers thoroughly. Establish completion expectations with the customer. Monitor repair progress and Inform customer when vehicle is ready and customer concerns have been addressed. Document information about services performed or recommendations. Explain any cost adjustments to customers. Maintain satisfactory customer service scores as prescribed by the manufacturer and dealer. Qualifications Automotive Service Advisor - Qualifications Service Advisor experience from automotive industry preferred Proven record of achieving exceptional Customer Satisfaction Organized and friendly personality Professional personal appearance Team oriented and self-motivated Clean driving record A desire for a long-term career with a growing organization
    $38k-47k yearly est. 3d ago
  • Automotive Service Advisor

    Tuffy Tire & Auto Service 4.1company rating

    Toledo, OH jobs

    Start an exciting career with Tuffy Tire & Auto. We believe in promoting from within and welcome all backgrounds and experience levels. Learn with us while we invest in you! Job Description The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience. Primary Responsibilities include (but are not limited to): Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc. Creates a highly motivated team environment/climate Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments Coaching service department teammates on all operational issues Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc. Evaluating performance and productivity of all service department personnel Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed Ensuring store safety, including the use of and maintenance of safety equipment Ensuring equipment/hardware layout and positioning within the service department Supervising shop area, equipment and teammates for compliance with company safety procedure Ensures that proper inspections are being conducted Qualifications We are looking for: Outstanding leadership and store management skills Ability to work in a fast-paced work environment Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency Excellent verbal and written communication Ability to develop professional relationships with customers and team members Minimum of 2 years' experience in a Service Advisor/Writer role Proven track record of exceeding business objectives Ability to work efficiently both individually and as part of a team Solid knowledge of basic OSHA laws Valid driver's license Additional Information All information will be kept confidential according to EEO guidelines. Work Opportunity Tax Credits - Tuffy Tire & Auto Service Tuffy Tire & Auto Service participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation. Applicant Instructions Open **************************** Please answer each question to complete the voluntary screening Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign
    $35k-42k yearly est. 60d+ ago
  • INFINITI Automotive Service Advisor/Consultant

    Joseph Buick Pontiac GMC 4.0company rating

    Cincinnati, OH jobs

    Joseph Auto Group Full-Time | Automotive | Service Advisor What We're Looking For: Joseph Auto Group is hiring a dedicated and experienced Service Advisor/Consultant to support the daily operations of our high-performing Service Department. If you're experienced in Automotive Service Operations and Customer Service and want to grow with a respected and family-owned dealership group then we'd love to hear from you. We Offer: • Base salary + monthly sales commission + multiple bonus opportunities • Medical, Dental, and Vision Insurance • 401(k) with Employer Match • Paid Vacation & Holidays • Employee Discounts on vehicles, service, and parts • Quick onboarding and paid training • 5-6 day work week - rotating Saturdays with 8:00am-12:00pm hours - closed on Sundays • Career growth and internal advancement opportunities Responsibilities: • Greet Customers promptly and courteously • Answer incoming Service calls, schedule appointments • Write informative and accurate work orders, including authorizations for maintenance and repairs. • Use Reynolds&Reynolds Ignite and DealerLogix to track and manage estimates and repairs • Communicate effectively with customers, technicians, co-advisors, other dealership employees/departments • Provide accurate estimates and recommendations • Follow repair process and keep customer updated throughout the service visit • Excellent and consistent communication is a MUST! Qualifications: • 2+ years of experience as Service Consultant or Customer Service Representative • Luxury car line experience preferred, not required • Reynolds & Reynolds Ignite experience is a plus • Excellent customer service, communication, and organizational skills • High attention to detail with a focus on safety and quality • Valid driver's license and clean driving record About Joseph Auto Group: With over 20 locations and 17 top automotive brands, Joseph Auto Group is one of the leading dealership groups in the Cincinnati and Northern Kentucky region. Family-owned and community-driven, we're committed to excellence and growing leaders from within. Apply now to take the next step in your Service Advisor career with a company that values its people. Joseph Auto Group is an Equal Opportunity Employer.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor - COMPETITIVE WAGES!

    Progressive Auto Group 4.5company rating

    Massillon, OH jobs

    Progressive Auto Group is looking for a full time SERVICE CONSULTANT / ADVISOR for our fast growing dealership located in Massillon, Ohio. This is a great opportunity to join one of the area's best automotive groups, work in a fast paced, goal driven environment, and build your career. In this role you will use excellent customer service skills and a pleasant, positive attitude in our high energy Service Department. Self-confidence, excellent listening and communication skills, will allow you to create results. For the right individual, experience is a plus, but is not a requirement. Service Advisor job responsibilities include: Assist customer through entire vehicle repair process Communicate with technicians on customer concerns and work needed Keep customer advised of repair work status WE OFFER Paid vacation and sick days. Paid uniforms. 401K retirement plan including employer match. COMPETITIVE WAGES. Medical plans with a prescription drug program. Dental Benefits. APPLY NOW! Progressive Auto Group 8000 Hills and Dales Rd. NW
    $53k-69k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor - COMPETITIVE WAGES!

    Progressive Auto Group 4.5company rating

    Massillon, OH jobs

    Job Description Progressive Auto Group is looking for a full time SERVICE CONSULTANT / ADVISOR for our fast growing dealership located in Massillon, Ohio. This is a great opportunity to join one of the area's best automotive groups, work in a fast paced, goal driven environment, and build your career. In this role you will use excellent customer service skills and a pleasant, positive attitude in our high energy Service Department. Self-confidence, excellent listening and communication skills, will allow you to create results. For the right individual, experience is a plus, but is not a requirement. Service Advisor job responsibilities include: Assist customer through entire vehicle repair process Communicate with technicians on customer concerns and work needed Keep customer advised of repair work status WE OFFER Paid vacation and sick days. Paid uniforms. 401K retirement plan including employer match. COMPETITIVE WAGES. Medical plans with a prescription drug program. Dental Benefits. APPLY NOW! Progressive Auto Group 8000 Hills and Dales Rd. NW Powered by JazzHR 3xnjbw0Rmj
    $53k-69k yearly est. 28d ago
  • Automotive Service Advisor- KIA of Streetsboro

    Auto Services Unlimited 4.4company rating

    Streetsboro, OH jobs

    UP TO $6,000 Retention Bonus!! AUTOMOTIVE SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level. We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by: Promptly and professionally answering service calls, and setting and confirming appointments Accurately and thoroughly writing repair orders Acting as a reliable, responsive liaison between the technician and customer Patiently and thoroughly assisting our customers through the service process. Collaborating with team members for loaner availability, proper warranty processing and disclosure WHAT WE OFFER: Medical, Dental, and Vision Insurance 401(k) Savings Plan Ongoing professional development Family-friendly and inclusive culture Career growth and internal promotions Custom and competitive wage plans Sundays off to create a schedule that allows you a job and a life RATE OF PAY: Expected Rate of Pay: $50-$120k for the right, driven person OUR EXPECTIONS: Kia Certified preferred 3-5 years Service Advisor/Writer experience Proficient with NNAnet DealerTrack experience preferred XTime experience preferred A strong record of positive customer satisfaction results Good organization skills and a friendly personality Fantastic communication skills A professional personal appearance A team-oriented and self-motivated attitude The ability to work with little supervision A clean driving record
    $33k-40k yearly est. 25d ago
  • Automotive Service Advisor

    Infiniti of Akron 4.4company rating

    Akron, OH jobs

    Job Description Description of the role: The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional customer service and knowledgeable advice to customers requiring automotive repairs and maintenance. This role requires strong communication skills, problem-solving abilities, and a deep understanding of automotive technology. Responsibilities: Greet customers and listen to their concerns regarding their vehicles Perform initial vehicle inspections to accurately determine repair and maintenance needs Provide detailed explanations of necessary repairs and the associated costs Assist customers in scheduling appointments and prioritizing repairs Coordinate with the service technicians to ensure timely completion of repairs Keep accurate records of customer interactions and transactions Maintain a high level of customer satisfaction by promptly addressing any concerns or issues Requirements: Prior experience in automotive service or a related field Excellent customer service and communication skills Strong knowledge of automotive systems and repairs Ability to accurately diagnose mechanical issues and provide appropriate recommendations Proficiency in using computerized systems for quoting and invoicing Detail-oriented and organized with the ability to multitask Valid driver's license Benefits: Competitive compensation package Health, dental, and vision insurance 401(k) retirement plan Paid time off and holidays Opportunities for advancement within the company About the Company: Infiniti of Akron is a premier automotive dealership located in Akron, Ohio. With a reputation for exceptional customer service and top-quality vehicles, we are committed to providing an exceptional experience for both our customers and employees. We value teamwork, integrity, and a passion for excellence in all aspects of our business.
    $38k-47k yearly est. 8d ago
  • Automotive Service Advisor

    Infiniti 4.4company rating

    Akron, OH jobs

    Description of the role: The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional customer service and knowledgeable advice to customers requiring automotive repairs and maintenance. This role requires strong communication skills, problem-solving abilities, and a deep understanding of automotive technology. Responsibilities: Greet customers and listen to their concerns regarding their vehicles Perform initial vehicle inspections to accurately determine repair and maintenance needs Provide detailed explanations of necessary repairs and the associated costs Assist customers in scheduling appointments and prioritizing repairs Coordinate with the service technicians to ensure timely completion of repairs Keep accurate records of customer interactions and transactions Maintain a high level of customer satisfaction by promptly addressing any concerns or issues Requirements: Prior experience in automotive service or a related field Excellent customer service and communication skills Strong knowledge of automotive systems and repairs Ability to accurately diagnose mechanical issues and provide appropriate recommendations Proficiency in using computerized systems for quoting and invoicing Detail-oriented and organized with the ability to multitask Valid driver's license Benefits: Competitive compensation package Health, dental, and vision insurance 401(k) retirement plan Paid time off and holidays Opportunities for advancement within the company About the Company: Infiniti of Akron is a premier automotive dealership located in Akron, Ohio. With a reputation for exceptional customer service and top-quality vehicles, we are committed to providing an exceptional experience for both our customers and employees. We value teamwork, integrity, and a passion for excellence in all aspects of our business.
    $38k-47k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Advisor - Honda of Cleveland Heights

    Auto Services Unlimited 4.4company rating

    Cleveland Heights, OH jobs

    SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. They are well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by: Promptly and professionally answering service calls, and setting and confirming appointments Accurately and thoroughly writing repair orders Acting as a reliable, responsive liaison between the technician and customer Patiently and thoroughly assisting our customers through the service process. Collaborating with team members for loaner availability, proper warranty processing and disclosure WHAT WE OFFER: Medical, Dental, and Vision Insurance 401(k) Savings Plan Ongoing professional development Family-friendly and inclusive culture Career growth and internal promotions Custom and competitive wage plans Sundays off to create a schedule that allows you a job and a life OUR EXPECTIONS: Preferably, although not required, at least 2 years of service experience A strong record of positive customer satisfaction results Good organization skills and a friendly personality Fantastic communication skills A professional personal appearance A team-oriented and self-motivated attitude The ability to work with little supervision A clean driving record Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.
    $33k-40k yearly est. 5d ago
  • Automotive Service Advisor / Writer | Weekends Off | Blendon Woods

    Christian Brothers Automotive 3.4company rating

    Woodsfield, OH jobs

    Christian Brothers Automotive Benefits: Top pay for Qualified Service Advisors/Parts Estimator Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Weekly Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 8555 Sancus Blvd, Columbus, OH 43240 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand Manage the store's workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guests Directs, coordinates, and participates in performing customer service activities Shuttle customers as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Positive attitude and friendly demeanor. Upbeat Additional Information Check us out!! christian brothers automotive columbus ohio - Google Search
    $34k-42k yearly est. 37d ago
  • Service Writer

    Performance Honda Fairfield 3.7company rating

    Fairfield, OH jobs

    Full-time Description Performance Honda Fairfield is looking for an experienced Service Writer with at least three years of experience in the field. Our ideal candidate will excel in providing personalized and exceptional assistance for various light maintenance and repair service recommendations. Earn $55,000.00 to $75,000.00 Annually (Experience Based) Potential Quarterly Cash Bonus Ernings! 40 Hour Work Week M-F (Alternating Saturdays with Extra Day Off) Hours of Work 7:00 AM - 5:00 PM (1 Hour Lunch) Performance Honda Fairfield has consistently demonstrated excellence in customer service and satisfaction, earning us the Prestigious Presidents Award Ten Times ! This remarkable achievement highlights our unwavering commitment to quality, integrity, and unmatched automotive experiences. We commend our entire team for setting the standard in the industry and invite you to be a part of it! What We Offer: Comprehensive Benefits Package: Medical, Dental, Vision, Life, Short- and Long-Term Disability, Paid Time off, and Retirement Plans with Generous Company Match! Competitive compensation based on experience Bonus Giveaway Outings Every 3 Months! Generous employee discounts on vehicles, parts, and services The Service Shop is climate-controlled Well-lit and clutter free workplace Work uniforms are provided BRAND NEW fully equipped break room Requirements Responsibilities: Maintain your Customer Satisfaction Scores at or above the district goal Receiving in customers and their automobiles in the most effective and timely manner Constant communication with your service technicians Send customers the iService video with service inspection. Calling customers with diagnostic results and recommendations from your technicians Selling the recommendations from your technicians Communicate authorized recommendations to your technicians with a “promise time” for completion of work Prompt call to customers when vehicle is washed and ready Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up Close all repair orders and review with customers as they pick up their automobiles Qualifications: 3+ years of Service (Writer) experience preferred High school diploma/GED preferred Competent level of computer literacy Substantial time management technique General understanding of automotive maintenance Maintain an energetic, positive, and respectful attitude with everyone Valid driver's license with a driving record that allows you to drive customers and company vehicles. Performance Honda Fairfield is a drug-free workplace Thank you for considering a career with Performance Honda Fairfield . We eagerly await a dedicated Service Writer who is inspired to provide exceptional customer service and elevate our team. Your passion for helping others and commitment to excellence will drive our success together!
    $55k-75k yearly 60d+ ago
  • Service Advisor

    McCluskey Chevrolet 3.4company rating

    Cincinnati, OH jobs

    As a Service Advisor at McCluskey Chevrolet in Cincinnati, OH, you will be responsible for providing top-notch customer service and assisting clients with their automotive service needs JOB TITLE: Service Advisor REPORTS TO: Service Manager LOCATION: Cincinnati, OH SHIFT: 7am-3pm or 3pm-11pm A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES: Taking notes regarding the customer's concerns Quoting and selling estimates Updating the customer as needed Communication with technicians Creating RO's based on the service/repairs the customer requests and approvals WE'RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS: Dependable, team player. Outgoing and friendly disposition Neat and clean appearance Ability to work well independently and in a fast-paced team environment Ability to multi-task and de-escalate upset customers Professionally speak to customers always representing the McCluskey Automotive in a positive way Superior attention to detail with impeccable time management skills and a passion for Customer Service Must be reliable HERE'S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES): Medical, dental, and vision benefits Voluntary benefits available Paid time off upon hire Paid company holidays 401(k) with employer match Growth potential Automotive discounts IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION: An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at ************. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors 4.5company rating

    Batavia, OH jobs

    Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 60d+ ago
  • Automotive Service Consultant

    Joseph Buick Pontiac GMC 4.0company rating

    Cincinnati, OH jobs

    We're seeking an Experienced Automotive Service Writer Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group. Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment. About Us High volume dealership. We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers. Benefits We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Previous dealership experience is preferred Ability to read and comprehend written instructions and information Excellent customer service skills Team player Valid driver's license & clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.
    $25k-30k yearly est. Auto-Apply 59d ago

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