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Business/Systems Analyst
Kellymitchell Group 4.5
Applications analyst job in Stamford, CT
Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut.
Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies
Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions
Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities
Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys
Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates
Ensure all requirements align with customer expectations, operational feasibility, and business goals
Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues
Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives
Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences
Desired Skills/Experience:
3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience
Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products
Experience working with chat platforms, chatbot solutions, and IVR systems
Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software
Familiarity with Agile and Scrum methodologies in software development
Knowledge of customer experience best practices and UX principles
Excellent analytical, communication, and stakeholder management skills
Experience working in telecommunications or digital customer support environments
Understanding of APIs, web services, and conversational AI
Prior experience with automation and AI-driven optimization for chatbots or IVR
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$42-50 hourly 2d ago
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Business Analyst
Soft Inc.
Applications analyst job in Fairfield, CT
PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.
We do NOT sponsor!!
SOFT's client has an immediate need for a Business Analyst to work hybrid in Fairfield County, CT. Initial project duration is 4-6 months with ample opportunity for expanded duration.
Responsibilities for this role:
Primary responsibility is business analysis, stakeholder engagement, requirements definition, and workflow mapping.
Work will consist of a few projects including a data warehouse project, and insurance project, a data aggregation project
Requirements for this role:
Prior work experience in a financial environment
Minimum of 5 years of experience as a Business Analyst
Strong business analysis capability (requirements gathering, use cases, user stories, process mapping).
Ability to work closely with end users, understand workflows, and translate them into clear, structured requirements.
Comfortable facilitating discussions, asking probing questions, and documenting business needs for future data warehouse and reporting.
Good communication skills and ability to build rapport with stakeholders.
$64k-92k yearly est. 1d ago
Data & Operations Analyst
Gartner 4.7
Applications analyst job in Stamford, CT
About the team:
The Global Retention Programs team at Gartner is seeking a talented operations analyst to join our team. The Global Retention Programs team are experts in ensuring that Gartner's largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders, and also plays a critical role in providing Gartner's Operating Committee with regular recommendations, insights and opportunities to shape the company's retention and growth strategy.
What you'll do:
Creatively solve open-ended operational problems across all phases of the project lifecycle: understanding business challenges, proposing and architecting technical solutions, data wrangling & cleaning, exploratory data analysis, feature engineering, model selection and development, model validation, and model operationalization
Develop actionable insights that influence delivery of exceptional client service by integrating observations about client needs and internal processes and capabilities. Present insights and recommendations to cross-functional partners.
Leverage Python and SQL as well as Excel expertise to support the business in analyzing problems; leverage techniques from machine learning/AI, natural language processing, and statistical modeling to solve challenging business problems.
Effectively communicate complex technical solutions and analytical results to both technical and non-technical stakeholders, ensuring alignment and understanding.
Collaborate cross-functionally with business stakeholders, IT, and Project Management teams to design, develop, and deliver solutions that have a measurable business impact.
What you'll need:
Bachelor's degree in Statistics, Mathematics, Computer Science, or a related quantitative field and 4-5 years of data analysis experience; or Master's degree and 2-3 years experience.
Proficiency in Python (including core data manipulation libraries - Pandas/Polars, NumPy, etc.) and SQL; working knowledge of Excel.
Experience working with AI tools and APIs to enhance data workflows.
Demonstrated ability to write and maintain production-quality code for data cleaning, transformation, and analysis.
Practical understanding of statistical principles and their applications; practical experience with core statistical modelling/ML methods.
Ability to thrive in a fast-paced environment, managing multiple priorities and delivering high-quality results within established timelines
Exceptional communication skills, with the ability to convey complex technical concepts to diverse audiences and influence key stakeholders and leaders across the organization
#LI-JH4
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email .
Job Requisition ID:105140
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: applicant-privacy-policy
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$46k-65k yearly est. 1d ago
Senior Integration Data Analyst
Insight Global
Applications analyst job in Stamford, CT
Sr. Integration Data Analyst
Number of Positions: 2
Length: Contract till end of 2026 (possible extensions)
Must Haves:
7+ years within data analytics
Strong experience using SQL for analysis & data extraction
Expert- level experience using Tableau to create executive level dashboards
Ability to create reports & present at the leadership & executive level
Ability to tell the "data story": understand, interpret, and break down the data / root cause/ trends
Good communication & personality
Plusses:
Prior experience with merger/ acquisition data reporting is preferred
Telecommunications experience is preferred
Day-to-Day:
Insight Global is hiring for a Sr. Integration Data Analyst to sit onsite in Stamford, CT for a large, telecommunication company. This Sr. Integration Data Analyst will working on integration data reporting between two telecom companies that are going through a merger/acquisition. This analyst will be analyzing key performance metrics from both companies involved and able to provide recommendations on adjustments needed to integration data. This analyst will be creating complex Tableau dashboards with user interface that will be displayed at the executive level. This person needs to have strong/ advanced skill within Tableau, SQL, and data requirement development (identifying, defining, documenting, validation data needed to achieve business goals). On a day- to-day basis, this analyst will be spending 50% of their time within the merger/acquisition data analysis and the other 50% creating executive level dashboards supporting the integration reporting of various elements of the data.
$77k-103k yearly est. 5d ago
Controls Operations Analyst
Beazley Group
Applications analyst job in West Hartford, CT
General
Job Holder:
Job Title: Controls Operations Analyst
Division: BSS - UCO
Reports To: As per Beazley's organisation chart
About the team: The Control Operations team is responsible for monitoring key Underwriting and Claims' controls on behalf of the business, report findings and support stakeholders in driving effective control environment using the insight generated through monitoring. The team partners with the Underwriting trading teams, Group Claims Team as well as Operations and Shared service team within Beazley Shared Services.
Key Relationships: Underwriting and Claims Operations (UCO) Management and staff, Internal Audit, Risk Management and Compliance
Job Summary: The purpose of the role is to drive effective control monitoring, always focusing on the "so what" and use the insights to drive improvements in Beazley's control environment. The role requires the job holder to effectively partner with the business and proactively support our stakeholders by providing them overarching themes and trends on the controls operating in their areas, identify gaps/risks and collaborate with the stakeholders to agree on actions to mitigate them.
Key Responsibilities:
Performs review of policies and claims for compliance to established protocol.
Perform assigned control monitoring and reporting tasks, at direction of the Manager, Controls Operations.
Build effective working relationships within the team, UCO management and other key contacts.
Perform all tasks in accordance with documented procedures and comply with established standards for timeliness, quality, professionalism and accuracy.
Manage daily tasks to ensure business needs are consistently met.
Prepare reports and presentations by leveraging advanced data analytics tools to enhance reporting and insights.
Monitor team's mailbox and ensure emails are acted in timely fashion
Ensure procedure documentation for assigned tasks are kept up to date and reviewed annually
Participate in cross training within the team as per the business needs
Personal Specification:
Skills & Abilities
Ability to apply standards to specific underwriting/claims monitoring, understand principles involved and practicalities in complying with these;
Strong focus on accuracy, attention to detail; diligent in maintaining records and documenting decisions taken
Ability to communicate effectively
Strong presentation skills
Ability to work to tight deadlines and prioritise multiple tasks
Strong administration and organisational skills
Advanced-level Excel (advanced formulas, PivotTables, Power Query, VBA) and Power BI for data visualization and dashboard creation.
Knowledge & Experience
Experience in Financial Services, preferably within the insurance sector
Experience in risk management, compliance or audit role a plus
Aptitude & Disposition
Task-focused, self-motivated and flexible
Consistently professional approach; able to successfully interact with managers and support personnel
Positive, enthusiastic and service-oriented
General
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct.
Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Who We Are:
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
Be bold
Strive for better
Do the right thing
Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:
Beazley RACE - Including, understanding and celebrating People of Colour
Beazley SHE - Successful, High potential, Empowered women in insurance
Beazley Proud - Our global LGBTQ+ community
Beazley Wellbeing - Supporting employees with their mental wellbeing
Beazley Families - Supporting families and parents-to-be
We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:
Internal Pathways (helping you grow into an underwriting role)
iLearn (our own learning & development platform)
LinkedIn Learning
Mentorship program
External qualification sponsorship
Continuing education and tuition reimbursement
Secondment assignments
The Rewards
The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
Attractive base compensation and discretionary performance related bonus
Competitively priced medical, dental and vision insurance
Company paid life, and short- and long-term disability insurance
401(k) plan with 5% company match and immediate vesting
22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
Up to $700 reimbursement for home office setup
Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
Up to 26 weeks of fully paid parental leave
Up to 2.5 days paid annually for volunteering at a charity of your choice
Flexible working policy, trusting our employees to do what works best for them and their teams
Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $70,000-$77,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
We are an equal opportunities employer and as such, we will make reasonable adjustments to our selection process for candidates that indicate that, owing to disability, our arrangements might otherwise disadvantage them. If you have a disability, including dyslexia or other non-visible ones, which you believe may affect your performance in selection, please advise us in good time and we'll make reasonable adjustments to our processes for you.
$70k-77k yearly 5d ago
Principal Air Vehicle System Test Conductor ( Various Int'l Locations)
Northrop Grumman 4.7
Applications analyst job in Hartford, CT
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems has an opening for a **Principal Air Vehicle System Test Conductor- Engineering Field Service Representative (FSR)** to join our team of qualified, diverse individuals within our Test and Evaluation (T&E) organization.
This position requires 6+ months of training on a Domestic Assignment to **Pax River, MD and Rancho Bernardo, CA.** After training is completed, it is expected that the candidate will be available to deploy to **Japan, Italy, United Arab Emirates, or Guam** for a minimum of **24 months** , based on current business needs. The international location will be selected by Northrop Grumman after training is completed and will be based on timing and available location(s), determined by business needs. Deployment benefits will be communicated once a location is selected. If no immediate international or Guam deployment location is available, the candidate may be relocated to work at one of our core U.S. locations for the immediate future.
The FSR will be embedded with a US Navy unit and be the system subject matter expert, providing training on the system hardware and software, as well as supporting the sailors in the unit with system operations, troubleshooting, and routine maintenance. The Navy's intent is for sailors to be the primary operators and maintainers of the system, with the FSR providing training/assistance as needed to keep the system fully mission capable. The FSR will have reach-back/liaison support from Northrop Grumman Responsible Engineering/Development/Test Engineering teams.
**Principal Test Conductor responsibilities include:**
+ Interfacing with NGC and customer Flight Engineers, aircraft maintenance Technicians, US Navy service members, and Subsystem SMEs in order to sustain operations.
+ Primary interface between maintenance, design and flight test engineering.
+ Vehicle and Payload Test Controller (VTC/PTC) operations during aircraft start-up/shut down for launch and recovery, conduct static ground tests, and troubleshooting.
**Essential Functions:**
+ Responsible for providing inputs to update Interactive Electronic Technical Manuals (IETMS).
+ Reviews/provides inputs during engineering development and executes Detailed Test Requirements, Acceptance Test Procedures, and Ground Test Plans.
+ Installs, operates, troubleshoot, maintains, repairs, and modifies equipment, in accordance with IETMS and/or other engineering directives (TDs/ECRs/TEIs/AMRs/MAFs).
+ Perform a variety of Organizational / Depot-level maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
+ Develop general knowledge of all aircraft systems, VTC/PTC, Engineering Design and software. Perform field integration, troubleshooting, and repair of air vehicle systems at the customer location including operations on a flightline, or in a hangar.
+ Ability to interpret and trace electrical and Air Vehicle schematics. Perform essential electrical and RF troubleshooting using equipment such as but not limited to: Multimeter, Network/Spectrum Analyzer, Oscilloscope, Time-Domain Reflectometer (TDR), etc.
+ Able to perform/support review and analysis of engineering schematics, supplier design data, support of functional test requirements including acceptance, qualification, and system integration on the Air Vehicle.
**Basic Qualifications:**
+ Principal Test Conductor must have 9 years of related professional/military experience OR Bachelor's degree and 5 years of related professional / military experience, OR a Master's degree and 3 years of related professional / military experience
+ Willingness and ability to successfully complete required training in Pax River, MD and Rancho Bernardo, CA.
+ Willingness and ability to support an international assignment in Japan, Italy, United Arab Emirates, or Guam for a minimum of 24 months. The location will be selected by the Company and the selection will be based solely on business needs.
+ Willingness and ability to relocate to a core U.S. location, if necessary, based on business needs.
+ Ability to pass a new hire physical if determined necessary by Company, based on international location selected.
+ Must have a DoD Secret clearance that is in-scope or currently enrolled in CE, with the ability to obtain a Top-Secret/SCI clearance within a reasonable amount of time to meet business needs
+ Ability to obtain and maintain Special Program Access (PAR) within a reasonable amount of time for business needs
+ Experience with Aircraft Ground Test Operations
+ Possess the capability and readiness to travel, effectively supporting customer needs, management reviews, and demonstrating leadership as a technical expert on support trips worldwide.
+ Must have working knowledge of MS Office (Word, Excel & PowerPoint) and the ability to effectively communicate with various levels of leadership.
+ Strong interpersonal skills with excellent communications skills, including the ability to brief test results to senior leadership.
**Preferred Qualifications:**
+ Ability to support a new and/or extended assignment at a company selected international or Guam location after the initial 24-month assignment.
+ Active DoD Top Secret clearance that is in-scope or currently enrolled in CE
+ Previous Unmanned Air Vehicle system test or maintenance experience is highly desired. MQ-4 Vehicle Test Controller or Triton BETTIE operator experience is preferred.
+ Aircraft Test or Lab Test experience is highly desired.
+ Experience with equipment to test and troubleshoot aircraft systems.
+ Experience with loading data and configuration files to aircraft assemblies
Primary Level Salary Range: $91,200.00 - $136,800.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$91.2k-136.8k yearly 60d+ ago
Application Support Analyst (.Net /Field Centrix product)
Sonoma Consulting
Applications analyst job in Farmington, CT
Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step
ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including:
- INC 5000
- Future 50
- 101 Best and Brightest
- Michigan 50 Companies to Watch
- Goldline Research - “Most Dependable Companies”
- Ernst & Young - “Entrepreneur of the Year” Finalist
Job Description
-
4+ years' Experience in Production support, Incident Management
-2+ years' experience on .NET, SQL Server
-Knowledge of Field Centrix product (Field Service Automation)
-Knowledge if ITIL process
-Experience in support with multiple and disparate teams
-Good Written and Verbal communication
-Experience on working for Development / Support projects
-Understanding of infrastructure , environment setup
Qualifications
-Level 2 support for .NET / SQL application
-Interact with client for
service ticket resolution
-Incident management
-Adherence to organization defined quality standards
-Carry out code migration as per the documentation as per the documented release management processes
-Follow all the documented processes
-Analytical skills
Additional Information
** U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
Visa: Only US Citizen and GC.
** All your information will be kept confidential according to EEO guidelines.
$76k-108k yearly est. 1d ago
Sr Principal Business Applications Analyst
UKG 4.6
Applications analyst job in Hartford, CT
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business ApplicationsAnalyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 4d ago
Client Side App Application Support Analyst
Pathwayrp
Applications analyst job in Wilton, CT
EmTacq specializes in EM ployer T alent ACQ uisitions, matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven low cost recruitment services.
Job Description
To provide tier 2-3 support to the various desktop applications to the multiple user communities.
Candidates appropriate for the role would likely have career experience in the financial services industry.
This role focuses on resolving complicated problems that could be caused by a variety of desktop, application, or network issues. This is a very hands-on role requiring advanced technical expertise and exceptional judgment while working with end users and production systems.
Analyzing incident requests, diagnosis and root cause determination for resolution
Provide desktop support for all desktop-based applications for a variety of users in different physical locations. Must be able to effectively troubleshoot a wide variety of application, software, and network-related issues
Handle permissions, and troubleshooting of Citrix XenApp-based applications,
Support and troubleshoot desktop applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), financial market data applications (Bloomberg, Reuters, and others), and third party web-based applications
Quickly ascertain details of proprietary applications and troubleshoot effectively when there may be limited documentation or vendor resources.
Perform tier 2-3 support for advanced problems with enterprise applications
Understand and support environments with mixed database connectivity (Oracle 9, 10, 11, and SQL 2005, 2008). Full understanding of Windows ODBC stack and associated troubleshooting, as well as deep knowledge of underlying Windows application framework (DLL, etc.).
Utilize extensive toolset to troubleshoot performance, connectivity, and latency problems to their resolution
Operate within the defined workflow which captures user requests, resolves issues, and closes the loop by verifying the end user and application owner are satisfied with the solution
The candidate will the problem and ensure that it is successfully resolved, even if interfacing with other teams and groups is required.
Prioritize multiple projects and user requests in an ongoing basis
Qualifications
Extensive experience delivering end user support services to executive groups and departments within investment and/or financial services firms (banks, prime brokerage companies, trading firms)
Extensive hands-on experience and deep knowledge of the Microsoft operating system and Office suite of applications, Internet Explorer and Web browser technologies, and advanced user knowledge of the Microsoft Windows operating system
Extensive knowledge of Citrix XenApp-based applications, permissions, and troubleshooting.
Proven experience managing processes and operations an enterprise environment
Technical experience with systems analysis, design, and/or programming
Candidates must be professional, service oriented, articulate, able to explain technical matters in a clear and concise manner, patient, and must have a genuine interest in proactively helping others in their technical matters
Must demonstrate an ability and interest in having a hands-on technical approach to the End-User Application Support function
Must have an ability to work on multiple concurrent projects, prioritize accordingly, and follow-thru to completion
MS Office, common business tools (Adobe, IE, etc.)
General understanding of Active Directory, role-based security, and group policy management
Strong written and oral communication skills
Excellent problem-solving and quantitative skills
Demonstrated ability to work as part of a team
Solid work ethic, self-driven with the ability to work with minimal supervision
Minimal Travel
Additional Information
Must be a US citizen or Green Card holder
All your information will be kept confidential according to EEO guidelines.
$77k-109k yearly est. 1d ago
Business Information Consultant- Health System Reimbursement
Carebridge 3.8
Applications analyst job in Wallingford, CT
Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts.
How you will make an impact:
* Establishes, improves, and optimizes the consolidating processes for forecast and month-end results.
* Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making.
* Analyzes and designs solutions to address varied and highly complex business needs.
* Collaborates with businesses and technical areas to implement new or enhanced products.
* Coordinates with external audits as appropriate.
* Acts as the central contact with internal departments and external auditors.
* Creates and maintains databases to track business performance.
* Analyzes data and summarizes performance using summary statistical procedures.
* Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies.
* Creates and publishes periodic reports, as well as any necessary ad hoc reports.
* Makes recommendations based upon data analysis.
* Provides analytic consultation to other business areas, leadership or external customers.
* Data analysis and reporting encompasses a much higher level of complexity.
Minimum Requirements:
Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred.
* Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred.
* Excel, SQL, and SAS experience highly preferred.
* Strong knowledge of products as well as our internal business models and data systems highly preferred.
* Experience providing leadership in evaluating financial performance of complex organizations highly preferred.
* Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred.
* Ability to work independently and draw up plans to address issues/concerns highly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$81k-108k yearly est. Auto-Apply 60d+ ago
Business Information Consultant- Health System Reimbursement
Elevance Health
Applications analyst job in Wallingford, CT
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Consultant- Health System Reimbursement** is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts.
**How you will make an impact:**
+ Establishes, improves, and optimizes the consolidating processes for forecast and month-end results.
+ Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making.
+ Analyzes and designs solutions to address varied and highly complex business needs.
+ Collaborates with businesses and technical areas to implement new or enhanced products.
+ Coordinates with external audits as appropriate.
+ Acts as the central contact with internal departments and external auditors.
+ Creates and maintains databases to track business performance.
+ Analyzes data and summarizes performance using summary statistical procedures.
+ Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies.
+ Creates and publishes periodic reports, as well as any necessary ad hoc reports.
+ Makes recommendations based upon data analysis.
+ Provides analytic consultation to other business areas, leadership or external customers.
**Minimum Requirements:**
Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred.
+ Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred.
+ Excel, SQL, and SAS experience highly preferred.
+ Strong knowledge of products as well as our internal business models and data systems highly preferred.
+ Experience providing leadership in evaluating financial performance of complex organizations highly preferred.
+ Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred.
+ Ability to work independently and draw up plans to address issues/concerns highly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$80k-109k yearly est. 7d ago
Technology Analyst - Java (Healthcare Domain)
Avance Consulting Services 4.4
Applications analyst job in Hartford, CT
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Technology Analyst - Java (Healthcare Domain)
Duration: Full TIme
Location: Hartford, CT
Qualifications
Basic
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
• At least 2 years of experience with Information Technology.
Preferred
• At least 2 years of experience in Java/J2EE Technology and Frameworks.
• At least 2 years of working experience on different J2EE frameworks like Struts, Spring MVC, etc.
• At least 2 years of experience in development tools like Eclipse, WebSphere application server, etc.
• At least 2 years of experience in software development life cycle.
• At least 2 years of experience in translating functional/non-functional requirements to system requirements.
• Experience and understanding of in Production support and performance engineering.
• Ability to work in team environment and client interfacing skills.
• Analytical skills to identify root cause and come up with solutions/alternatives
• Experience in HealthCare domain
• Hands on experience on Web Services - SOAP and/or RESTful
• Experience in any of the Database, writing queries/procedures like DB2/Oracle/SQL Server, etc.
• Experience in Waterfall and Agile projects
• Experience and desire to work in a Global delivery environment
About Client:
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us:
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format
Qualifications
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$75k-108k yearly est. 1d ago
Sr. Clinical Analyst
Cardinal Health 4.4
Applications analyst job in Hartford, CT
**_What Specialty Networks and Clinical Operations contributes to Cardinal Health_** Specialty Networks creates clinical & economic value for independent specialty providers & partners in urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks works with over 11,500 providers across 1,500+ independent specialty physician practices and groups.
The Sr. Clinical Analyst will be responsible for the management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. They will focus on helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. This Sr. Clinical Analyst will also be responsible for teaching member accounts on best practices for data analysis and collection within the tool itself to ensure end-user success.
_This position is remote and can be based anywhere within the United States._
**_Responsibilities_**
+ Helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups.
+ Management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states.
+ Teaching member accounts (external stakeholders) on best practices for data analysis and collection within the tool itself to ensure end-user success.
+ Contacting patients and practices via phone to make recommendations based on data insights and patient qualifications
+ Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care
**Qualifications**
+ LPN or RN highly preferred
+ 2-4 years working experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Urology navigation experience highly preferred; experience working within urology required
+ Attention to detail and the ability to communicate effectively with stakeholders internally and externally
+ Knowledgeable in healthcare-related computer applications including practice management, electronic health record, etc.
+ Working knowledge of Microsoft Office applications (Excel, Powerpoint, Outlook)
+ Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others
+ Ability to maintain strict patient, physician, staffs and corporate confidentiality
+ Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills
+ Ability to adapt to constantly changing circumstances while maintaining a professional perspective
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated Salary Range:** $68,500 - $80,000
**Bonus Eligible:** No
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 12/29/25 * if interested in opportunity, please submit application as soon as possible.
* _* The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$68.5k-80k yearly 41d ago
Senior Data Analyst
Kellymitchell Group 4.5
Applications analyst job in Stamford, CT
Our client is seeking a Senior Data Analyst to join their team! This position is located in Stamford, Connecticut.
Create, run, and automate SQL queries to analyze customer interaction data across chat, IVR, and call channels
Develop dashboards and reports in tools such as Power BI, Tableau, and MicroStrategy to track performance trends and anomalies
Monitor initiative performance against baseline metrics, including 30-, 60-, and 90-day success measurements
Identify drop-offs, escalations, and friction points in customer journeys and recommend data-driven improvements
Perform data validation to ensure accuracy, consistency, and reliability of reporting
Analyze chat interactions and chatbot performance to support call deflection and improved customer self-service
Optimize chatbot and conversational IVR flows using data insights
Track and report on overall and initiative-level success rates for conversational experiences
Integrate structured and unstructured data sources to support self-service analytics
Desired Skills/Experience:
3+ years of experience in data science, analytics, business intelligence, or a related field
Strong proficiency in SQL and Python for Data Analysis
Experience with Power BI, Tableau, or similar BI tools
Ability to analyze trends, identify anomalies, and uncover root causes
Strong problem-solving skills and ability to work independently
Experience collaborating with BI teams and working with relational databases
Excellent communication skills with the ability to present insights clearly to non-technical and executive audiences
Experience with Python and machine learning frameworks
Familiarity with chatbot technology, conversational AI, and customer journey analytics
Experience with API integrations and GraphQL
Exposure to cloud-based data environments such as: AWS, GCP, Azure
Project management experience, including tracking initiatives and milestones
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $44.00 and $56.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$44-56 hourly 4d ago
Onsite PLM Application Analyst
Insight Global
Applications analyst job in East Hartford, CT
Insight Global is looking to bring on a PLM ApplicationAnalyst to sit onsite 5x a week in Hartford, CT. This person will be responsible for the administration of Teamcenter Application Rich client, active workspace and Teamcenter reporting and analytics. They will also be responsible for performing software releases, system upgrades & patches ad well as troubleshooting any issues in current Teamcenter implementations. In addition, they will respond and resolve Help Desk tickets and provide support for Digital Thread Enterprise Applications.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- An advanced degree and 5+ years of experience in IT, including IT application project work; or a Bachelor's degree and 8+ years of experience in IT, including IT application project work; OR an Associate's Degree with 10+ years of experience in IT, including IT application project work; OR in lieu of a degree, 12+ years of experience in IT, including IT application project work.
- Ability to obtain and maintain Security+ and technical certifications.
- Strong knowledge of Teamcenter application with software development experience including Java, ITK, and BMIDE.
- Experience packaging, installing and configuring applications in Linux and Windows.
- Working knowledge of Linux and Windows commands and file system structures.
- General Troubleshooting Documentation, Standard work, Process Improvements and Root Cause Corrective Action Skills.
-Must be able to obtain a Active Security Clearance - Experienced Teamcenter Administrator including Rich Client and Active Workspace related to software releases, upgrades, and applying patches.
- Experience in MES (Manufacturing Execution Systems), including, but not limited to, Siemens Teamcenter, Teamcenter OpCenter, iBaseT Solumina, iBaseT iSeries.
- Knowledge of application behavior and experience troubleshooting application software issues.
- Familiarity with Oracle and SQL Server Database skills.
- General IT Infrastructure knowledge (server/client OS, networking, storage, etc).
- Strong analytical, problem-solving, interpersonal, leadership, and verbal and written communication skills.
- Familiarity with Cameo Teamwork Cloud & Collaborator, 3DExperience and OpenPDM.
- Current Security+ and/or Certified Information Systems Security Practitioner (CISSP/CASP).
$71k-98k yearly est. 49d ago
Application Support Analyst (.Net /Field Centrix product)
Sonoma Consulting
Applications analyst job in Farmington, CT
Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step
ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including:
- INC 5000
- Future 50
- 101 Best and Brightest
- Michigan 50 Companies to Watch
- Goldline Research - “Most Dependable Companies”
- Ernst & Young - “Entrepreneur of the Year” Finalist
Job Description
-4+ years' Experience in Production support, Incident Management
-2+ years' experience on .NET, SQL Server
-Knowledge of Field Centrix product (Field Service Automation)
-Knowledge if ITIL process
-Experience in support with multiple and disparate teams
-Good Written and Verbal communication
-Experience on working for Development / Support projects
-Understanding of infrastructure , environment setup
Qualifications
-Level 2 support for .NET / SQL application
-Interact with client for service ticket resolution
-Incident management
-Adherence to organization defined quality standards
-Carry out code migration as per the documentation as per the documented release management processes
-Follow all the documented processes
-Analytical skills
Additional Information
** U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
Visa: Only US Citizen and GC.
** All your information will be kept confidential according to EEO guidelines.
$76k-108k yearly est. 60d+ ago
Client Side App Application Support Analyst
Pathwayrp
Applications analyst job in Wilton, CT
EmTacq specializes in
EM
ployer
T
alent
ACQ
uisitions, matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven low cost recruitment services.
Job Description
To provide tier 2-3 support to the various desktop applications to the multiple user communities.
Candidates appropriate for the role would likely have career experience in the financial services industry.
This role focuses on resolving complicated problems that could be caused by a variety of desktop, application, or network issues. This is a very hands-on role requiring advanced technical expertise and exceptional judgment while working with end users and production systems.
Analyzing incident requests, diagnosis and root cause determination for resolution
Provide desktop support for all desktop-based applications for a variety of users in different physical locations. Must be able to effectively troubleshoot a wide variety of application, software, and network-related issues
Handle permissions, and troubleshooting of Citrix XenApp-based applications,
Support and troubleshoot desktop applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), financial market data applications (Bloomberg, Reuters, and others), and third party web-based applications
Quickly ascertain details of proprietary applications and troubleshoot effectively when there may be limited documentation or vendor resources.
Perform tier 2-3 support for advanced problems with enterprise applications
Understand and support environments with mixed database connectivity (Oracle 9, 10, 11, and SQL 2005, 2008). Full understanding of Windows ODBC stack and associated troubleshooting, as well as deep knowledge of underlying Windows application framework (DLL, etc.).
Utilize extensive toolset to troubleshoot performance, connectivity, and latency problems to their resolution
Operate within the defined workflow which captures user requests, resolves issues, and closes the loop by verifying the end user and application owner are satisfied with the solution
The candidate will the problem and ensure that it is successfully resolved, even if interfacing with other teams and groups is required.
Prioritize multiple projects and user requests in an ongoing basis
Qualifications
Extensive experience delivering end user support services to executive groups and departments within investment and/or financial services firms (banks, prime brokerage companies, trading firms)
Extensive hands-on experience and deep knowledge of the Microsoft operating system and Office suite of applications, Internet Explorer and Web browser technologies, and advanced user knowledge of the Microsoft Windows operating system
Extensive knowledge of Citrix XenApp-based applications, permissions, and troubleshooting.
Proven experience managing processes and operations an enterprise environment
Technical experience with systems analysis, design, and/or programming
Candidates must be professional, service oriented, articulate, able to explain technical matters in a clear and concise manner, patient, and must have a genuine interest in proactively helping others in their technical matters
Must demonstrate an ability and interest in having a hands-on technical approach to the End-User Application Support function
Must have an ability to work on multiple concurrent projects, prioritize accordingly, and follow-thru to completion
MS Office, common business tools (Adobe, IE, etc.)
General understanding of Active Directory, role-based security, and group policy management
Strong written and oral communication skills
Excellent problem-solving and quantitative skills
Demonstrated ability to work as part of a team
Solid work ethic, self-driven with the ability to work with minimal supervision
Minimal Travel
Additional Information
Must be a US citizen or Green Card holder
All your information will be kept confidential according to EEO guidelines.
$77k-109k yearly est. 60d+ ago
Business Information Consultant- Health System Reimbursement
Elevance Health
Applications analyst job in Wallingford, CT
Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts.
How you will make an impact:
* Establishes, improves, and optimizes the consolidating processes for forecast and month-end results.
* Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making.
* Analyzes and designs solutions to address varied and highly complex business needs.
* Collaborates with businesses and technical areas to implement new or enhanced products.
* Coordinates with external audits as appropriate.
* Acts as the central contact with internal departments and external auditors.
* Creates and maintains databases to track business performance.
* Analyzes data and summarizes performance using summary statistical procedures.
* Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies.
* Creates and publishes periodic reports, as well as any necessary ad hoc reports.
* Makes recommendations based upon data analysis.
* Provides analytic consultation to other business areas, leadership or external customers.
Minimum Requirements:
Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred.
* Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred.
* Excel, SQL, and SAS experience highly preferred.
* Strong knowledge of products as well as our internal business models and data systems highly preferred.
* Experience providing leadership in evaluating financial performance of complex organizations highly preferred.
* Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred.
* Ability to work independently and draw up plans to address issues/concerns highly preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
RDA > Business/Health Info
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$80k-109k yearly est. 8d ago
Technology Analyst - Java (Healthcare Domain)
Avance Consulting Services 4.4
Applications analyst job in Hartford, CT
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Technology Analyst - Java (Healthcare Domain)
Duration: Full TIme
Location: Hartford, CT
Qualifications
Basic
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
• At least 2 years of experience with Information Technology.
Preferred
• At least 2 years of experience in Java/J2EE Technology and Frameworks.
• At least 2 years of working experience on different J2EE frameworks like Struts, Spring MVC, etc.
• At least 2 years of experience in development tools like Eclipse, WebSphere application server, etc.
• At least 2 years of experience in software development life cycle.
• At least 2 years of experience in translating functional/non-functional requirements to system requirements.
• Experience and understanding of in Production support and performance engineering.
• Ability to work in team environment and client interfacing skills.
• Analytical skills to identify root cause and come up with solutions/alternatives
• Experience in HealthCare domain
• Hands on experience on Web Services - SOAP and/or RESTful
• Experience in any of the Database, writing queries/procedures like DB2/Oracle/SQL Server, etc.
• Experience in Waterfall and Agile projects
• Experience and desire to work in a Global delivery environment
About Client:
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us:
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format
Qualifications
• Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$75k-108k yearly est. 60d+ ago
Reimbursement Solutions Analyst
Cardinal Health 4.4
Applications analyst job in Hartford, CT
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.
We currently have a career opening for a Reimbursement Solutions Analyst.
**What Clinical Operations contributes to Cardinal Health**
Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services may also provide product and service education to facilitate technology adoption and workflow change management.
The primary purpose of this position is to oversee the evaluation and clearance procedures and treatment orders in the contracted outpatient hospital setting. The goal is to provide a detailed outline of clearance criteria as well as prior authorization and advocacy identification for procedures and medications scheduled to be given in the outpatient hospital setting. Reports to Reimbursement Solutions Supervisor, Individualized Care
**Responsibilities:**
+ Evaluate data input schedules from facilities to load work items
+ Collaborate with facility EHR's to gather data to support diagnosis and medical clearances
+ Identify advocacy opportunities as it pertains to patient specific situations and insurance status
+ Apply proper clearance criteria for medication regimens as insurance indicates
+ Discuss medication options with pharmacy/physician and patient based on accessibility and availability (outpatient environment)
+ Initiate and process applications for advocacy opportunities for qualifying patients
+ Extensive contact with insurance companies to include speaking to representatives for benefit investigation as well as clinical clearance for prior authorization and medical necessity
+ Extensive patient education/counseling to determine eligibility for Advocacy.
+ Identify and resolve rejected applications, including accessing comparable drug regimen
+ Refer patients that do not qualify for programs to other outside assistance. I.e. local charities
+ Manage the drug recovery application process
+ Assign appropriate billing level to each item processed in accordance with Reimbursement Solution guidelines
+ Communicate with team lead to meet the needs of the assigned facility
+ Maintain daily accounting activities and prior authorization documentation per the Reimbursement Solution procedures.
+ Maintain security and confidentiality of patient information at all times.
+ Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services
+ Influences customer decision to purchase new products and services
+ Leads the post-sales assessment, design, implementation and monitoring of new products and services in multi-site and/or complex environments
+ Develops, plans and manages customer training programs in multi-site and/or complex environments
+ Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments
+ Mentors internal staff regarding best demonstrated practices
+ Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments
+ Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities
**Qualifications**
+ 0 - 2 years of experience in related field preferred (open to fresh graduates!)
+ High level of attention to detail and a willingness to learn
+ Strong analytical skills preferred
+ Must be self-motivated and have the ability to understand and follow instructions
+ Strong Microsoft Office skills (Excel, Word, Outlook)
+ Strong written and verbal communication
+ Able to work independently and solve problems on behalf of Cardinal and the customer
+ Must be able to prioritize work to maximize job effectiveness
+ Excellent interpersonal skills
+ Strong ability to work under pressure and meet deadlines
+ Strong telephone presence/etiquette
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Pay rate:** $27.00 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 3/5/2026*if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does an applications analyst earn in Hamden, CT?
The average applications analyst in Hamden, CT earns between $62,000 and $113,000 annually. This compares to the national average applications analyst range of $58,000 to $109,000.