The Arc Ontario
Program Services Coordinator
Salary: $21.78 - $23.20
Position Overview: Join The Arc Ontario as a Program Services Coordinator and help empower individuals with developmental disabilities to live fuller, more independent lives. In this impactful role, you'll support program participants by facilitating person-centered planning, advocating for their rights, and ensuring they receive services tailored to their unique goals and interests. You'll serve as a key liaison between individuals, families, and service providers-developing, monitoring, and adjusting individualized plans to promote integration, independence, and personal growth. If you're organized, compassionate, and ready to make a lasting difference through meaningful advocacy and coordination, we'd love to have you on our team.
Work Location: Canandaigua, NY
Schedule: 8-4 M-F; Flexibility in schedule required to meet agency needs.
As a full time team member at The Arc Ontario, you will receive...
Health and retirement benefits
Paid time off; Over 3 weeks of vacation within your first year!
Sick Time
Growth potential/Opportunity for advancement within my agency
Educational Assistance
Employee Assistance Program
Access to a Fitness Center in the Main Facility
Pay on Demand
Free Telehealth with EZaccessMD
Emergency Assistance Funding
And more
Our Culture
Investing in our staff while thriving in a flexible and fun work environment!
The Arc Ontario Story:
Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.
Responsibilities
Acts as an agency contact/liaison for each assigned program participant. Follows up on the decisions and recommendations to ensure implementation.
Meets with individuals and their team as part of service planning. Meeting sites and environments vary and can include individual's homes, community locations and/or agency facilities.
Attends and provides input at case reviews, generates staff action plans in accordance to established time frames. Attends other pertinent meetings as necessary.
Requirements
Must meet Qualified Intellectual Disabilities Professional (QIDP) requirements.
BA/BS Degree in Psychology, Education, Social Work, Rehabilitation or related Human Services field, and over one-year experience in treating or working with people who have developmental disabilities.
The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.
$21.8-23.2 hourly 29d ago
Looking for a job?
Let Zippia find it for you.
Job Coach/Transition Specialist-Southtown Hub
The Arc 4.3
Support coordinator job at Arc-Com
Job Coach / Transition Specialist near Hamburg, NY & surrounding areas! Our Job Coach / Transition Specialist position provides individuals with support and guidance in various aspects of employment, including developing job skills, finding suitable work and navigating workplace dynamics.
Shift: Mon-Fri, 8am - 4pm
Pay rate: $19.68/hr.
Key Duties
Instructs and assists individuals in developing social skills, work skills and work habits in a community - based setting
Orient individuals to new work settings to include work routines, production demands, quality standards, etc.
Monitors quantity and quality of work produced by individuals at a community business site to insure conformance with the customer's contract standards.
Transport/escorts individuals to and from community work sites as needed and/or provide mobility training as required.
Qualifications
High school diploma PLUS 1 year experience in a work setting training others
Previous experience with direct care service preferred
Valid NYS Driver's License w/ approved record and reliable transportation
Perks
Affordable Benefits (Medical, Dental & Vision)
Great Work-Life balance
On the job paid training
On-demand pay
Opportunities for advancement
403b w/ employer contribution
Our full is listed below:
Job Title:
Job Coach/Transition Specialist
Department:
Vocational and Employment Services
Job Grade:
2
Position Summary:
The Job Coach/Transition Specialist works either one-on-one or with a group of developmentally disabled individuals as a role model, mentor and/or coach. Facilitates the attainment of the individual's vocational potential. Job locations can vary throughout Erie County.
Reporting Relationship:
Depending on assignment to a specific work location report to Coordinator, Manager, or Team Leader as assigned.
Job Duties and Responsibilities:
Instructs and assists individuals in developing social skills, work skills and work habits in a community-based setting.
Works one-on-one with individuals as needed, to complete tasks and provide a positive work model.
Orient individuals to new work settings to include work routines, production demands, quality standards, breaks, lunches, use of equipment and/or facilities, etc.
Monitors quantity and quality of work produced by individuals at a community business site to insure conformance with the customer's contract standards.
Transport/escorts individuals to and from community work sites as needed and/or provide mobility training as required.
May be required to work at different hub locations, depending on assignment and/or programmatic need.
Works with individuals on defined vocational goals and objectives, and assess progress monthly, or more frequently as directed by individual's Program Manager, progress to be documented in progress notes, signed, titled and dated/
Assists individuals in the process of integrating into the workforce through utilizing natural support and assisting in active social participation with co-workers in both on and off-site activities.
Participate in case conferences, in-service training and case consultations with individual Program Manager as needed.
Acts as liaison between individual(s), employer and The Arc Erie County New York, as directed by Supervisor.
Advocates and monitors work setting to ensure safe and healthy work conditions, reports as needed to Supervisor.
Make recommendations (job carving) to the employer and/or supervisor in adapting job duties to the abilities of the individual as needed to ensure individual's employment.
Complete daily notes and monthly summaries, reflecting service provided, individual response, and progression as required by regulation.
Other duties as assigned.
Qualifications and Education Requirements:
High school or equivalent diploma PLUS one year of full-time experience in a work setting training others. One year of full-time direct service experience with developmentally disabled individuals is preferred.
PLUS
Must have a valid NYS Driver's license, approved driving record and reliable transportation to all parts of greater Erie County area.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements:
The ability to read, write, analyze, be perceptive/comprehensive, show good judgment & decision-making skills, be skillful in creative problem solving, basic math skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly; available to work flexible hours.
Human Relations Skills:
The ability to communicate with individuals in a positive manner and demonstrates the ability to serve as an appropriate role model to program participants and co-workers. Receive supervision instruction in a positive manner. Adhere to and administer Agency's policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.
Agency Principles:
All staff members will ensure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural support, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
$19.7 hourly 10d ago
Data Center Service Coordinator
Murphy Company 4.6
Saint Louis, MO jobs
Data Center Service Coordinator
Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring a Data Services Coordinator for the St. Louis, MO office.
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking For Someone Like You
As a DCS Coordinator, you will be a vital member of Murphy's Data Center Services team. You will obtain new and ongoing work for Murphy's DCS Department by servicing the needs of our clients.
Your Day-to-Day at Murphy Company
Create and maintain work orders and purchase orders
Schedule emergency service, preventative maintenance, and repairs
Ensure each client is given the necessary services and follow up to fill ongoing service needs
Create quotes
Maintain good relationships with technicians/subcontractors and clients to keep customer base
Source vendors to provide needed services new/existing areas
Maintain scheduling spreadsheets
Manage customer portals
Process vendor invoices
Answer telephone and respond to emails
Invoice for services performed
Join office OnCall rotation (On-Call 3-4 weeks over the calendar year)
Bring Your A-Game!
Our ideal candidate should possess the following traits:
Strong work ethic and service skills
Skills in Microsoft Office, Microsoft Word, Excel, SharePoint, Smartsheet
Organizational skills and attention to detail
Customer service and problem-solving skills
Ability to multitask
Ability to build relationships
Teamwork
Verbal and written communication skills
What We Will Bring to the Table
A collaborative, family-friendly work environment
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
$31k-43k yearly est. 1d ago
Corporate Intake Coordinator
Forrest Solutions 4.2
New York, NY jobs
Job Title: Lead Office Services Associate/ Intake Coordinator
Job Type: Full-Time
Pay Rate: $26.00 per hour
Work Schedule:
7:00 AM - 4:00 PM or
11:00 AM - 8:00 PM (preferred)
Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders.
This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role.
Essential Job Functions
Client Intake, Scheduling & Request Management
Manage and monitor a high-volume email inbox and request queue
Triage, document, and route incoming requests accurately and efficiently
Conduct initial client interactions or meetings to assess needs and expectations
Schedule meetings and coordinate logistics using internal scheduling systems
Track request status and ensure timely follow-up and resolution
Reception & Front Desk Operations
Provide professional and welcoming reception services for clients and visitors
Process visitor badges and manage check-in procedures in accordance with security protocols
Answer and manage incoming phone lines, directing calls appropriately
Maintain a polished, client-ready front desk environment at all times
Hospitality & Conference Support (Cross-Functional)
Support hospitality operations across the workplace as needed
Assist with conference room setup and breakdown, including furniture arrangement and basic logistics
Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings
Partner with workplace experience, facilities, and administrative teams to support daily operations
Communication & Coordination
Serve as a liaison between clients and internal service teams
Communicate clearly and professionally regarding request status, meeting details, and next steps
Maintain accurate documentation related to client interactions, schedules, and requests
Required Qualifications
Education & Experience
High school diploma or equivalent required; college coursework or degree preferred
Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support
Experience working in a corporate or financial services environment preferred
Skills & Competencies
Strong written and verbal communication skills
Exceptional customer service with a client-first mindset
Ability to manage high-volume workloads with accuracy and attention to detail
Strong organizational and scheduling skills
Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems
Ability to multitask, prioritize, and adapt in a fast-paced environment
Core Competencies
Professional, courteous, and hospitality-driven demeanor
Strong follow-through and accountability
Adaptability and problem-solving skills
Ability to work cross-functionally with multiple teams
Discretion and ability to maintain confidentiality
Physical Requirements
Ability to sit or stand for extended periods
Frequent use of computers, phones, and office equipment
Ability to lift light items related to conference room setup as needed
Clear verbal communication in person and over the phone
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
$26 hourly 1d ago
Baseball Data Support Coordinator (Seasonal)
MLB 4.2
New York, NY jobs
The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Seasonal Baseball Data SupportCoordinator at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and guiding incident response processes across technology platforms. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports' richest and most robust data at your fingertips.
This is a seasonal (February/March to October/November) individual contributor role, reporting to Analyst, Baseball Data. The position requires part-time hours (up to approximately 20 hours per week) compensated hourly, with an emphasis on nights and weekends, and is expected to be fully remote.
Responsibilities
* Night and/or weekend shift rotations to support MLB Club questions/needs and internal baseball technology incident response
* Investigate potential data quality issues both proactively and responsively
* Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
* Proactively monitor Major League games, Minor League games, dashboards, and internal channels for reported data and technology issues
* Query the database to solve problems and answer questions as needed
* Collaborate with the Statcast engineering, product, data science, and content teams to ensure accuracy on the next generation of storytelling metrics
Qualifications & Skills
* Experience communicating professionally in a customer support role with technical and non-technical users
* 1+ years of experience with data and/or technology related to baseball
* Critical thinking skills and the ability to apply learnings to unique situations
* Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
* Experience with SQL or similar database querying experience preferred
* Some knowledge of cutting-edge tracking technology, including optical and radar systems is preferred
* A love of baseball!
Pay Rate: $25.00 per hour
The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.
$25 hourly Auto-Apply 34d ago
Student Support Specialist Queens
New York Edge 3.7
New York, NY jobs
ABOUT US: New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children.
SUMMARY:
New York Edge seeks a highly organized, detail-oriented, and responsible individual to fill the role of Student Support Specialist. In this part-time position, you will be responsible for helping students remove or manage barriers that negatively impact their academic, social, and emotional success at school through positive behavior management interventions. This role reports to the After-School Program Director.
Schedule:
Part-time
Monday - Friday 2:30 pm - 5:30 pm (Days/Shifts vary depending on site needs)
This role requires you to be in person.
Location:
We have locations across the five boroughs!
PAY:
$30-40/hr - pay will be commensurate with experience and credentials
Essential Job Functions:
* Implement the school's social-emotional learning and behavioral support interventions inside and outside the classroom.
* Work with key stakeholders to understand students' underlying needs to ensure that intervention strategies are tailored to each student.
* Engage in long and short-term planning, addressing the individual needs of each student.
* Safely implement proper crisis prevention and response protocols.
* Present oneself as an integral member of the educational team.
* Communicate effectively with staff, parents, students, and community members in a way that models teamwork, encourages cooperative interaction among employees, supports collaboration, and promotes a high level of open and honest communication.
* Express oneself clearly and confidently orally and in writing.
* Participate in regular faculty development, reflective practice, professional organizations, peer coaching, and group work.
* Have an open-door policy for all members of the school community.
* Perform other duties as deemed appropriate by the Community School Director.
Required Skills:
* Possess familiarity and experience with student behavior models, such as Therapeutic Crisis Interventions for Schools (TCIS) and Positive Behavior Interventions and Supports (PBIS).
* Evidence of success with students who exhibit academic, social, and emotional struggles, students with special needs, youth living in high poverty, and their families.
* Exhibits an exceptional ability to stay calm and focused despite significant behaviors.
* Possess the ability to think quickly on one's feet to analyze the possible cause and function of a behavior and determine the best intervention.
* Demonstrates a comprehensive understanding of social-emotional learning and child development skills.
* Exhibits the ability to make a genuine connection with each student.
* Embraces the conviction that all students have the natural ability to succeed at high levels of learning and believes that the behaviors and actions of the adults in the school nurture, develop, and encourage each student's growth.
* Displays the ability to build caring and considerate relationships that demonstrate regard and respect for all people.
* A belief that decisions should be made from the perspective of putting students' needs first.
* Has the ability to resolve student problems and make decisions based on developmental appropriateness, educational research, and understanding the issues underlying an individual student's behavior.
* Demonstrates the ability to conduct oneself in a way that maintains the integrity of the position and the school.
* Possess the ability to effectively communicate orally and in writing with colleagues, parents, students, and the community.
QUALIFICATIONS:
* Bachelor's degree in education, school counseling, social work, or a related field.
* At least two (2) years of experience working with youth in an urban environment (such as social worker, counselor, case manager, etc.).
* Computer proficiency required, including Microsoft Word and Excel, email correspondence, Google Drive, and database management.
* Bilingual Spanish language preferred.
* Experience implementing crisis communication, crisis prevention, and response in grades 6-8.
* Physically capable of safely implementing crisis prevention and response for middle-school-aged children.
The Student Support Specialist will be required to report to the school building and interact with staff, students, parents, and school administration.
At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.
New York Edge is an Equal Opportunity/Affirmative Action Employer.
Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
To apply, please visit our website at ********************************
$30-40 hourly 43d ago
Student Support Specialist Queens
New York Edge, Inc. 3.7
New York, NY jobs
ABOUT US:
New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children.
SUMMARY:
New York Edge seeks a highly organized, detail-oriented, and responsible individual to fill the role of Student Support Specialist. In this part-time position, you will be responsible for helping students remove or manage barriers that negatively impact their academic, social, and emotional success at school through positive behavior management interventions. This role reports to the After-School Program Director.
Schedule:
Part-time
Monday - Friday 2:30 pm - 5:30 pm (Days/Shifts vary depending on site needs)
This role requires you to be in person.
Location:
We have locations across the five boroughs!
PAY:
$30-40/hr - pay will be commensurate with experience and credentials
Essential Job Functions:
Implement the school's social-emotional learning and behavioral support interventions inside and outside the classroom.
Work with key stakeholders to understand students' underlying needs to ensure that intervention strategies are tailored to each student.
Engage in long and short-term planning, addressing the individual needs of each student.
Safely implement proper crisis prevention and response protocols.
Present oneself as an integral member of the educational team.
Communicate effectively with staff, parents, students, and community members in a way that models teamwork, encourages cooperative interaction among employees, supports collaboration, and promotes a high level of open and honest communication.
Express oneself clearly and confidently orally and in writing.
Participate in regular faculty development, reflective practice, professional organizations, peer coaching, and group work.
Have an open-door policy for all members of the school community.
Perform other duties as deemed appropriate by the Community School Director.
Required Skills:
Possess familiarity and experience with student behavior models, such as Therapeutic Crisis Interventions for Schools (TCIS) and Positive Behavior Interventions and Supports (PBIS).
Evidence of success with students who exhibit academic, social, and emotional struggles, students with special needs, youth living in high poverty, and their families.
Exhibits an exceptional ability to stay calm and focused despite significant behaviors.
Possess the ability to think quickly on one's feet to analyze the possible cause and function of a behavior and determine the best intervention.
Demonstrates a comprehensive understanding of social-emotional learning and child development skills.
Exhibits the ability to make a genuine connection with each student.
Embraces the conviction that all students have the natural ability to succeed at high levels of learning and believes that the behaviors and actions of the adults in the school nurture, develop, and encourage each student's growth.
Displays the ability to build caring and considerate relationships that demonstrate regard and respect for all people.
A belief that decisions should be made from the perspective of putting students' needs first.
Has the ability to resolve student problems and make decisions based on developmental appropriateness, educational research, and understanding the issues underlying an individual student's behavior.
Demonstrates the ability to conduct oneself in a way that maintains the integrity of the position and the school.
Possess the ability to effectively communicate orally and in writing with colleagues, parents, students, and the community.
QUALIFICATIONS:
Bachelor's degree in education, school counseling, social work, or a related field.
At least two (2) years of experience working with youth in an urban environment (such as social worker, counselor, case manager, etc.).
Computer proficiency required, including Microsoft Word and Excel, email correspondence, Google Drive, and database management.
Bilingual Spanish language preferred.
Experience implementing crisis communication, crisis prevention, and response in grades 6-8.
Physically capable of safely implementing crisis prevention and response for middle-school-aged children.
The Student Support Specialist will be required to report to the school building and interact with staff, students, parents, and school administration.
At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.
New York Edge is an Equal Opportunity/Affirmative Action Employer.
Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
To apply, please visit our website at ********************************
$30-40 hourly Auto-Apply 42d ago
Student Support Specialist Queens
New York Edge, Inc. 3.7
New York, NY jobs
Job Description
ABOUT US:
New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children.
SUMMARY:
New York Edge seeks a highly organized, detail-oriented, and responsible individual to fill the role of Student Support Specialist. In this part-time position, you will be responsible for helping students remove or manage barriers that negatively impact their academic, social, and emotional success at school through positive behavior management interventions. This role reports to the After-School Program Director.
Schedule:
Part-time
Monday - Friday 2:30 pm - 5:30 pm (Days/Shifts vary depending on site needs)
This role requires you to be in person.
Location:
We have locations across the five boroughs!
PAY:
$30-40/hr - pay will be commensurate with experience and credentials
Essential Job Functions:
Implement the school's social-emotional learning and behavioral support interventions inside and outside the classroom.
Work with key stakeholders to understand students' underlying needs to ensure that intervention strategies are tailored to each student.
Engage in long and short-term planning, addressing the individual needs of each student.
Safely implement proper crisis prevention and response protocols.
Present oneself as an integral member of the educational team.
Communicate effectively with staff, parents, students, and community members in a way that models teamwork, encourages cooperative interaction among employees, supports collaboration, and promotes a high level of open and honest communication.
Express oneself clearly and confidently orally and in writing.
Participate in regular faculty development, reflective practice, professional organizations, peer coaching, and group work.
Have an open-door policy for all members of the school community.
Perform other duties as deemed appropriate by the Community School Director.
Required Skills:
Possess familiarity and experience with student behavior models, such as Therapeutic Crisis Interventions for Schools (TCIS) and Positive Behavior Interventions and Supports (PBIS).
Evidence of success with students who exhibit academic, social, and emotional struggles, students with special needs, youth living in high poverty, and their families.
Exhibits an exceptional ability to stay calm and focused despite significant behaviors.
Possess the ability to think quickly on one's feet to analyze the possible cause and function of a behavior and determine the best intervention.
Demonstrates a comprehensive understanding of social-emotional learning and child development skills.
Exhibits the ability to make a genuine connection with each student.
Embraces the conviction that all students have the natural ability to succeed at high levels of learning and believes that the behaviors and actions of the adults in the school nurture, develop, and encourage each student's growth.
Displays the ability to build caring and considerate relationships that demonstrate regard and respect for all people.
A belief that decisions should be made from the perspective of putting students' needs first.
Has the ability to resolve student problems and make decisions based on developmental appropriateness, educational research, and understanding the issues underlying an individual student's behavior.
Demonstrates the ability to conduct oneself in a way that maintains the integrity of the position and the school.
Possess the ability to effectively communicate orally and in writing with colleagues, parents, students, and the community.
QUALIFICATIONS:
Bachelor's degree in education, school counseling, social work, or a related field.
At least two (2) years of experience working with youth in an urban environment (such as social worker, counselor, case manager, etc.).
Computer proficiency required, including Microsoft Word and Excel, email correspondence, Google Drive, and database management.
Bilingual Spanish language preferred.
Experience implementing crisis communication, crisis prevention, and response in grades 6-8.
Physically capable of safely implementing crisis prevention and response for middle-school-aged children.
The Student Support Specialist will be required to report to the school building and interact with staff, students, parents, and school administration.
At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.
New York Edge is an Equal Opportunity/Affirmative Action Employer.
Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
To apply, please visit our website at ********************************
$30-40 hourly 14d ago
Case Coordinator
Thrive 3.8
Watertown, NY jobs
Full-time Description
Schedule
Full-Time: Monday 2pm-10pm, Tuesday-Friday 8am-4:30pm, Evening shift once a week can be variable
The Case Coordinator is responsible for the oversight of the psychiatric and medical treatment regimens of the residents and case management services for each resident after conducting an individualized assessment of their needs. The Case Coordinator is responsible for maintaining case files and service plans for each resident.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Required: Bachelor's degree in the Human Services field; and related experience and/or training working in the mental health field, including experience with developmentally delayed, geriatric and co-occurring disorder client.
CERTIFICATES, LICENSES, REGISTRATIONS
Required: Must maintain valid driver's license and acceptable driving record.
Salary Description $21.50-$23
$40k-54k yearly est. 60d+ ago
Income Maintenance Caseworker II - Medicaid Division
Johnston County (Nc 4.5
Smithfield, NC jobs
The Johnston County DSS mission is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community.
Johnston County Department of Social Services has immediate openings for an Income Maintenance Caseworker II in the Medicaid Unit.
Please Note: Johnston County DSS will accept Work Against candidates if fully qualified applicants are not located, salary for work against candidates will be determined and discussed with Human Resources at time of offer.The primary purpose of this position is to process or re-determine eligibility for Medicaid recipients.
This position obtains all necessary third party verifications and communicates with the Medicaid recipient in order to obtain all information necessary to determine or re-determine eligibility.
This position is also responsible for completing necessary certification & recertification in the NC FAST system to ensure timely benefits are issued to the recipient upon completion of the certification or recertification process.
* Considerable knowledge of the program/areas of assignment.
* General knowledge of all agency and community programs and services which could affect the client/applicant.
* Good knowledge of all agency and community programs and services which could affect the client/applicant.
* Good mathematical reasoning and computational skills.
* Ability to read, analyze, and interpret rules, regulations and procedures.
* Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
* Ability to instruct and to evaluate the work of lower level employees.
* Ability to perform casework functions with structured time frames.
One year of experience as an Income Maintenance Caseworker I.
* Will accept the following qualifications as a work-against*
Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
* Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.*
$42k-55k yearly est. 12d ago
Business Information Coordinator
Cape Electrical Supply 3.5
Cape Girardeau, MO jobs
Make a difference.
Assesses complex data systems and programs in support of ad-hoc and standing management or customer requests.
Creates programs, methodologies, and files for analyzing and presenting data.
Examines data quality, applications, and functions.
Uses tools to enhance data integrity within the company.
Researches new data sources and analytical tools, including AI capabilities in data and system functions
Contributes to new product development and improvement in product delivery and presentation.
Develops awareness of and familiarity with issues and events affecting organization, department, and/or customer.
Uses and supports database applications and analytical tools.
Uses timely and appropriate participation of users/customers in data collection and query systems.
Typical Functions:
Provides accurate and appropriate interpretation of data, applying knowledge to evaluation, analysis, and interpretation of data.
Develops appropriate methodologies for collecting, analyzing, and presenting data products.
Develops useful and insightful information from a variety of data sources.
Works with management and/or customers to develop and understand product specifications.
Communicates regularly and effectively with team members and management, and communicates results effectively to management and/or customers.
Uses tools such as Microsoft PowerBI to Deliver data reports
Points out system or process problems when noticed and engages the team in problem solving.
Facilitates satisfactory communication and resolution of problems.
Assist in back-end data alignment for company website
Minimum Qualifications:
High school diploma or GED
Proficient excel tasks and features
Degree in Computer Science, Information Technology, or a related field Preferred
Work Shift and Hours: Monday - Friday, standard business hours, in office
Compensation Details: The expected base salary for this position is $45,000 - $60,000 depending on experience.
Why should you join Cape Electrical Supply?
The company has specialized in providing a high level of service and a large available product offering of the industry's leading brand names. Chances are, if you need a specific electrical product by name, part number, or application, Cape Electric will have it available either through stock, vendor distribution, or factory order. Cape Electric's growth has allowed the company to expand beyond the traditional commercial and industrial markets. Cape Electric's presence in voice and data communication, utility markets, and residential showrooms has become well established during the past 15 years. And, we've successfully merged today's technologies with our capabilities to become a national supplier to a number of leading U.S. companies. At the heart of Cape Electric's business is the people factor. We've worked to craft a culture that frees talented people to develop business relationships and become the primary source for their customers' product related needs. The results have been outstanding. We invite you to become part of our universe.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
$45k-60k yearly Auto-Apply 8d ago
Support Coordinator II - Orthopedics Surgery Associates - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Usc 4.3
Glendale, CA jobs
SupportCoordinator II serves as an intermediate-level supportcoordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned.
Essential Duties:
Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient's evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient's needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
Patient Customer Service: • Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. • Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality. • Assist SupportCoordinator I with complex customer service issues and provide resolution
Teamwork/Collaboration: • Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department's liaison/representation between the department and other hospital and physicians' staff.
Other: • May assist with onboarding and training new hire employees and physicians • May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting • May work on auditing, correction, and resubmitting rejected charges and follow up
Performs other duties as assigned.
Required Qualifications:
Req High School or equivalent
Req Demonstrated ability in customer service, intake and scheduling
Req Proven record of dealing with the public in a customer service role
Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.
Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs
Req Knowledge and ability in processing new referrals in a timely manner
Req Demonstrated ability and knowledge in patients scheduling
Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility
Req Possesses ability to work independently and in a team setting.
Preferred Qualifications:
Pref Bachelor's Degree In a related field
Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment.
Pref Knowledge of medical terminology preferred
Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred
Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred
Pref Certified Medical Assistant - CMA Medical Assistant Certificate or equivalent preferred
Pref Certification - Job Relevant Billing and Coding Certificate
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$25-39.7 hourly Auto-Apply 7d ago
Support Coordinator II - CVTI Cl - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Usc 4.3
California jobs
SupportCoordinator II serves as an intermediate-level supportcoordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned.
Essential Duties:
Under the direction of the Director Clinical Information Systems the scheduling coordinator actively coordinates an organized and efficient case flow of clinic, future day-to-day activities monitoring/resolving potential clinic scheduling conflicts. The scheduling coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
SCHEDULING COORDINATOR 1. Checks-in, checks-out and schedules for multiple providers daily within two separate scheduling locations, licensed and non-licensed. Able to determine what services are licensed versus non-licensed and schedule accordingly. 2. Performs hospital charge capture for facility billing, audits for incomplete and/or missing facility charges. 3. Reviews all new patient referrals/authorizations to ensure adequate coding, based on patient diagnosis. Communicates with patients, referring physicians and medical groups to obtain appropriate codes when needed. 4. Prepares daily and monthly appointment reports for the physicians and management. 5. Ensures that all appointments are registered appropriately in the scheduling system, including patient registration, patient and insurance information and any other information needed. 6. Greets patients in courteous manner and provides all the appropriate forms and documents to the patients for completion. Ensure that all copies are available for files and records. 7. Collect co-payments/co-insurance amounts due at the time of service. Collects appropriately for either USC Care or Keck Hospital of USC based on services provided in licensed and non-licensed space. 8. Verifies insurance, registers new patients, and determines which subspecialist within the Clinic is appropriate. 9. Performs facility electronic charge capture.
MEDICAL ASSISTANT 1. Prepares patients for examinations. Obtains and records vital signs. 2. Assists the physician with exams and procedures. 3. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 4. Records patient information in chart//EHR. 5. Determines patient care needs and directs patients accordingly.
Performs other duties as assigned.
Required Qualifications:
Req High School or equivalent
Req Demonstrated ability in customer service, intake and scheduling
Req Proven record of dealing with the public in a customer service role
Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.
Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs
Req Knowledge and ability in processing new referrals in a timely manner
Req Demonstrated ability and knowledge in patients scheduling
Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility
Req Possesses ability to work independently and in a team setting.
Preferred Qualifications:
Pref Bachelor's Degree In a related field
Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment.
Pref Knowledge of medical terminology preferred
Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred
Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Pref Certified Medical Assistant - CMA Medical Assistant Certificate or equivalent preferred
Pref Certification - Job Relevant Billing and Coding Certificate
The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$25-39.7 hourly Auto-Apply 13d ago
Support Coordinator - Cardiovascular Medicine Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)
Usc 4.3
California jobs
As a part of the Ambulatory clinic, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management.
Assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. Coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient's thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department. Other duties as assigned. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.
Essential Duties:
Greets patients in a courteous and professional manner.
Adheres to protect patient confidentiality.
Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.
Schedules patient's diagnostic testing in a timely manner while accommodating patient's needs.
Understands the procedures for scheduling patients, and gives proper patient instructions.
Notifies patient of upcoming appointments in a timely manner.
Communicates all changes with patient and case information to all involved personnel.
Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).
Works with various hospital personnel to resolve issues and accommodate patient.
Preps charts for diagnostic testing.
Assist in translation as needed (if applicable).
Provides phone coverage as needed.
Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.
Ability to work independently and in a team setting to accomplish duties in a timely manner.
Knowledge of proper chart format.
Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent
Equivalent work experience in customer service and/or medical office.
Req Proven record of dealing with the public in a customer service role.
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently
Preferred Qualifications:
Pref Bachelor's degree Degree in a related field
Pref 1 year in acute care or ambulatory care setting.
Pref Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.
Pref Knowledge of medical terminology.
Pref Basic Life Support (BLS) for Healthcare Provider from American Heart Association
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).
The hourly rate range for this position is $21.00 - $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$21-35.4 hourly Auto-Apply 22d ago
Support Coordinator - PMOB Ortho Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Target Start Date 05/12/2025
Usc 4.3
Pasadena, CA jobs
The SupportCoordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The SupportCoordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient's thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.
Assist with all aspects of patient care. Coordinate outpatient clinic, patient appointments and follow up. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patients thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Clinic. Other duties as assigned.
Essential Duties:
1. Greets patients in a courteous and professional manner.
2. Adheres to protect patient confidentiality.
3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.
4. Schedules patient's evaluation in a timely manner while accommodating patient's needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.
5. Schedules patient mandatory teaching classes.
6. Understands the procedures for scheduling patients, and gives proper patient instructions.
7. Notifies patient of upcoming appointments in a timely manner.
8. Arranges patient clinic appointments as requested by the physician.
9. Communicates all changes with patient and case information to all involved personnel.
10. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).
11. Works with various hospital personnel to resolve issues and accommodate patient.
12. Preps charts for clinic, selection committee, and tumor board (if applicable).
13. Assists in clinic with clerical and scheduling needs.
14. Assist in translation as needed (if applicable).
15. Provides phone coverage as needed.
16. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.
17. Ability to work independently and in a team setting to accomplish duties in a timely manner.
18. Knowledge of proper chart format.
19. Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent
Req Ability to communicate effectively in English both verbally and in writing.
Preferred Qualifications:
Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.
Pref Knowledge of medical terminology preferred.
Pref Familiarity with word processing, Cerner, and scheduling software is preferred.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$22-34.2 hourly Auto-Apply 60d+ ago
Support Coordinator I - Arcadia Multispec Cl A1 - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Usc 4.3
Arcadia, CA jobs
SupportCoordinator I serve as an entry level coordinator. The position provides strong customer service and performs administrative support for patients resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, heavy phone answering, clinic/procedure scheduling, encounter registration, and referrals management. Performs other duties as assigned.
Essential Duties
Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Provides medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patients' evaluations, clinic appointments and at the request of the physician. This includes but not limited to laboratories, diagnostic testing and consultations as needed. • Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipates requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience including but not limited to sending letters of medical necessity. • Assists with clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
Patient Customer Service: • Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Gathers all documentation pertaining to patient's insurance benefits and alternative funding sources as needed. • Assist in preparation of estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Coordinates and gathers patient information/ needs for the physicians, nurses, lab, etc. • Communicates between patient and caregivers on missing documentation needed by the clinical or administrative staff., and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality.
Teamwork/Collaboration: • Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department's liaison/representation between the department and other hospital and physicians' staff.
Other: • Support Clinic Manager with quality assurance, patient flow, data collection, and projects, as needed. • Participate in audit and correction when needed • Participate in department specific project, audit, quality/process improvement efforts.
Performs other duties as assigned.
Required Qualifications:
Req High School or equivalent
Req Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.
Req Excellent phone and interpersonal skills.
Req Excellent verbal and written communication skills.
Req Detail-oriented and able to manage multiple tasks simultaneously.
Req Possesses ability to work independently and in a team setting.
Req Proficient skills and knowledge in computer, Microsoft Office and applicable software used in the department.
Req Takes initiative, deals effectively with constant change, and willingly accepts responsibility.
Preferred Qualifications:
Pref Bachelor's Degree In a related field
Pref 1 year Administrative or customer service experience in a medical office preferably in an ambulatory care environment.
Pref Knowledge of medical terminology preferred.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$22-34.2 hourly Auto-Apply 35d ago
Support Coordinator - Arcadia Med-Surg Onc Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Usc 4.3
Arcadia, CA jobs
The SupportCoordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The SupportCoordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient's thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.
The SupportCoordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient's co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.
Essential Duties:
Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient's evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient's needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.
Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.
Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent
Req Ability to communicate effectively in English both verbally and in writing.
Req Proven record of dealing with the public in a customer service role.
Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.
Preferred Qualifications:
Pref Bachelor's Degree Bachelor's Degree or equivalent work experience in customer service and/or medical office.
Pref 1 year Experience in acute care or ambulatory care setting preferred. *Entry level accepted
Pref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical office
Pref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.
Pref Bilingual is highly desirable preferably in Mandarin or Spanish.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$22-34.2 hourly Auto-Apply 60d+ ago
Academic Integrity Coordinator, Office of Academic Integrity
Usc 4.3
Parksdale, CA jobs
The University of Southern California is one of the world's leading private research universities with over 40,000 students from all 50 states, and more international students than any other university in the United States. As primarily an academic community, the university believes that all students should be able to pursue their education in a safe environment, and seeks to create, maintain, and protect an optimal educational environment by its codes of conduct and conduct processes.
Job Description
The Academic Integrity Coordinator is responsible for Investigating, processing and resolving reported incidents of conduct of an academic nature by students in violation of university policy. Promotes and ensures accountability to and understanding of university practices and policies through intervention and disciplinary action and serves as a primary point of contact for student, faculty, staff, and external parties and witnesses.
Job accountabilities include:
Meets with students through informal and formal processes to discuss reported incidents of alleged academic misconduct. Conducts investigations, when necessary, as outlined in the university's student handbook and other university policies. Determines and processes investigative plan and timeline. Identifies and interviews faculty, respondents, and witnesses, and serves as the primary case processor and point of contact for all interested parties. Gathers, reviews, and analyzes information/ evidence as outlined in the student handbook and other university policies.
For formal resolutions, convenes and conducts hearings with student respondents and advisors to inspect and review all information/evidence and allegations brought against respondents. Conducts further investigation as appropriate. Weighs information/evidence from various sources, determines credibility, makes a determination of responsibility when supported by the information/evidence, and proactively identifies conduct or academic work violating the student handbook, the course syllabus and other university policies. Prepares and maintains necessary reports based on investigative determinations, documenting the chronology and content of the investigation and information/evidentiary review process. Resolves cases, renders findings of responsibility when supported by the information/evidence and determines violations of policy. Determines outcomes as appropriate that support the mission, values, health, safety and wellbeing of the university community and the mission of the office. Ensures students complete assigned outcomes. Provides information as needed to the appeals coordinator.
·Communicates and provides information about the disciplinary review process. Provides guidance and support resources to students involved in the investigation and disciplinary review process. Tracks case developments, completion and follow-up including outcome compliance. Identifies trends in student academic integrity incidents in various campus communities for education and outreach.
Provides consultation when appropriate to faculty and other members of the USC community regarding academic integrity expectations and the conduct review process.
Provides training to individuals or groups relevant to policies governing academic integrity and other university guidelines as appropriate. Develops, plans, and presents student, parent, and faculty/staff educational programs. Assists in preparation or updates of publications. Provides training and guidance to graduate and undergraduate workers.
Collaborates and coordinates with campus partners, faculty, and staff as appropriate to mitigate threat and increase student support. Addresses and responds to student behavioral problems and mental health concerns. Guide students in examining their decision-making process within the context of their health, safety and wellbeing, and adjustment to campus life. Educates students about community expectations related to academic integrity standards at USC. Guides students in identifying problems, resources, and developing strategies to best address issues that pose challenges to students' personal and educational success; helps students refining conflict resolution and decision-making skills; refers students to appropriate resources to address issues of concern.
Maintains compliance with federal and state laws regarding privacy. Maintains compliance with university policy and legal mandates regarding fair process and student procedural rights. Maintains statistical data, department and student records, documentation of procedural compliance, communication, and case management.
Assists with Review Panel recruitment, training, and facilitation.
Updates website and communications; works with various student populations on the campus, as assigned.
Engages proactively in the USC community in outreach, prevention and education efforts related to academic integrity expectations.
Participates in campus activities, events, and celebrations to enhance office visibility (e.g., new student orientation, move-in, Homecoming, Commencement, etc.).
Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.
Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics. Performs other related duties as assigned or requested.
Job Qualifications:
Minimum Education: Master's degree
Combined experience/education as substitute for minimum education.
Minimum experience: 3 years
Minimum field of expertise: Directly related experience in advising, investigating, and/or adjudicating misconduct cases and handling grievance processes. Demonstrated ability to make thoughtful and effective recommendations in conduct related matters. Demonstrated critical thinking, communication, and writing skills.
Preferred Education: Master's degree
Salary Range:
The annual base salary for this position is $78,256-$89,527. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
#LI-MN1
Minimum Education:
Master's degree
Addtional Education Requirements
Combined experience/education as substitute for minimum education
Minimum Experience:
3 years
Minimum Skills:
Directly related experience in student support services.
Demonstrated interpersonal, critical thinking and communication skills.
Demonstrated analytical and/or problem solving capabilities.
Ability to deal objectively and tactfully with sensitive, confidential information.
Ability to conduct interviews and investigations.
Ability to present ideas clearly and effectively, both orally and in writing.
Preferred Education:
Master's degree
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$78.3k-89.5k yearly Auto-Apply 48d ago
Residential College Coordinator
Usc 4.3
Parksdale, CA jobs
Application Process:
Please include a cover letter with your resume/CV.
& the Residential College Coordinator
Situated in the dynamic heart of Los Angeles-where innovation, culture, and history converge-USC stands at the crossroads of global influence, soon to host the LA 2028 Olympics and other world-renowned events. As a proud member of the Big Ten, USC's rich traditions, spirited culture, and expansive opportunities provide a powerful backdrop for the RCC's work-impacting lives, building community, and advancing the values that define the Trojan Family.
Within this energetic and prestigious environment, the Residential College Coordinator (RCC) serves as a full-time, live-in professional who helps transform residential spaces into thriving communities. The Residential Education staff at the University of Southern California plays a vital role in shaping the student experience for over 9,500 residents living within USC Housing. RCCs are essential to fostering connection, support, and leadership among students, while cultivating a sense of purpose and pride in Trojan life.
Essential Duties and Responsibilities include the following:
Supervise, train, and evaluate 7-22 Resident Assistants and possibly a Graduate Residential College/Community Coordinator
Serve as primary advisor or co-advisor (with GRCC) to community council while supporting the overall mission of RHA
Participate in the departmental 24/7 on-call duty and emergency response system for the residential community
Provide advice, support, assistance and referrals to resident students regarding academic, housing, personal or other concerns
Provide resources and support for the activities and programs in the building/community
Serve as a judicial hearing officer within the Residential Review process
Serve as a representative on department task forces, projects, and/or committees
Maintain a weekly work schedule with a minimum of 37.5 hours/week for residents and staff. Evening office hours are expected. Additionally, there will be periodic weekend commitments
Perform administrative functions for day-to-day operation of the assigned residential community
Other duties as assigned by the department leadership
Assist with the maintenance of residence halls in cooperation with USC Housing
In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
Qualifications:
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Master's Degree in college Student Personnel, Higher Education/Student Affairs or Human Services field is required.
Work Experience: An ideal candidate will have at least two years of post-Master work experience within residence life as well as someone who has demonstrated leadership ability and ability to work effectively with staff and students.
Supervision Experience: Requires a minimum of two years of supervisory experience
Staff Training, Supervision, and Development
Supervise, train, and evaluate 7-22 Resident Assistants and possibly a Graduate Residential College CoordinatorCoordinate training for RAs and Senior Staff during Fall Training (July/August), Winter Training (January), Spring Training (March/April), and in-area training throughout the year
Provide staff direction, support, and professional development during weekly staff meetings and one-on-one meetings
Provide routine performance evaluations of Resident Assistants and Graduate Assistants
Create a supportive environment that promotes the professional and personal development of each student staff member
Administrative Functions
Develop a working knowledge of the Office for Residential Education operations
Manage the day-to-day operations of a housing community ranging from 250-1,000 beds
Maintain work schedule designed to provide maximum accessibility and involvement with students and staff. It is expected that the Residential College/Community Coordinator will be available to students and staff in the evening hours and during periodic weekend commitments
Demonstrate effective communication, planning, and organizational skills as they relate to job responsibilities
Maintain an awareness of the physical needs of the residence halls
Walk the floors of assigned building(s) weekly to assess environmental and safety conditions
Perform administrative tasks associated with hall closing and opening and participate in departmental staffing of check-in/out
Develop a working relationship with the University of Southern California Department of Public Safety
Maintain office management information and supplies
Maintain building/community rosters and have accurate knowledge of hall vacancies in collaboration with USC Housing
Student Conduct Responsibilities
Ensure proper administration and enforcement of the Office for Residential Education and University policies and procedures
Serve as a Residential Review Hearing Officer and adjudicate violations of the USC Housing contract that occur in the residence halls/apartments, including follow-up and intentional educational sanctioning
Duty Responsibilities
Serve in an evening and 24-hour weekend/holiday duty system. While on duty, serve as a resource to all Resident Assistants.
Being on duty requires the Residential College/Community Coordinator to be on campus or within the duty perimeter. On duty staff will carry a duty mobile phone and respond to all calls. Weekday duty is 24-hour coverage until 8:30 am the following day.
Weekend/Holiday duty is 24-hour coverage beginning on Friday until 8:30 am on Monday.
The On-Duty Residential College/Community Coordinator will follow duty procedures and respond to all emergency and crisis calls and assist all staff in managing these situations
The On-Duty Residential College/Community Coordinator will keep the leadership staff informed of emergencies or serious disruptions that may require intervention or follow-up
Notify appropriate staff members regarding situations that impact the residence halls and/or students in the residence halls
Input all student of concern information and communication into the reporting system
Budgeting Functions
Maintain a building/community budget including funds for programming, faculty funds, and office supplies
Maintain accurate records and receipts for the Workday financial reconciliation processes
Student Development Functions
Incorporate student development theory and knowledge into daily practices and decision-making
Be available to Resident Assistants and students for referral and counseling needs, conflict mediation, crisis intervention and appropriate follow-up
Develop working relationship with Faculty in Residence through regular meetings and on-going communication
Serve as a referral agent to other departments including the Office for Health Promotion Strategy, Office of Community Expectations, Counseling & Mental Health, Campus Support & Intervention, and other University related services
Departmental Duties
Attend and participate in bi-weekly Department meetings
Attend and participate in bi-weekly Area meetings
Attend and participate in weekly RCC meetings
Attend regularly scheduled one-on-one supervisory meetings with the Assistant Director
Assist in the recruitment and selection of Graduate Residential College Coordinators and Resident Assistants
Assist in the departmental training of student staff members
Participate in committees/task forces established by the Office for Residential Education and the Division of Student Life
Develop working relationships with key campus partners, including but not limited to: Department of Public Safety (DPS), Office for Health Promotion Strategy, Office of Community Expectations, Office of the Vice President, Fraternity and Sorority Life, Counseling & Mental Health, Campus Support & Intervention, and the Student Life resource centers
Attend events and programs sponsored by the department and/or the Division of Student Life, including those that periodically occur on weekends and evenings
Wear appropriate attire for office hours, central staff functions, and all meetings
Other duties as assigned by the department
Programming and Community Building
Serve as primary advisor or co-advisor (with GRCC) to community council while supporting the overall mission of RHA
Assist with the implementation of the Residential Experience Engagement (intentional interactions and programming)
Attend programs, meetings, and activities offered by student staff and community council
Participate and help with all residential faculty programming, including Faculty in Residence (FIR) Dinners
Serve as a programming resource for staff and students, providing information about the campus and community contacts
Encourage, evaluate, and implement changes in a wide variety of developmental programs
Promote safety and security awareness in the assigned hall(s) through educational programming
Mission Related Responsibilities
Foster an atmosphere in the residence halls that supports the departmental, division and University missions
Promote social justice through daily practices and policies as well as through programming initiatives and community building
Develop and promote a housing community that is culturally inclusive
Professional Development
Participate in professional development opportunities sponsored by the Office for Residential Education and the Department of Student Life
A limited amount of professional development funds are available annually to attend workshops or conferences supported by their individual professional development plan, funds are based on budget availability.
Residential College/Community Coordinators have additional opportunities to co-instruct Emerging RA Development (4-week RA training class); serve on division and university committees; adjudicate higher level student conduct cases; facilitate professional development; recruit professional staff members at conferences; and additional duties upon request and evaluation of performance
Additional information:
Compensation:
Salary $64,480.00 (12-month, live-in position).
Furnished 1-2 bedroom apartment,
Partial meal package,
Full university benefits.
The annual base salary range for this position is $63,156.24 - $ $68,640. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations
#LI-MN1
Manages the day-to-day operations of a Residential College/Community. Serves as primary advisor for the Building Government. Assists in developing behavioral standards appropriate to group living in an academic institution. Recruits, screens, hires, trains and directly supervises all assigned staff. Maintains an awareness of the physical needs of the residence halls/apartments. Serves on a weekly emergency response rotation for all USC Housing facilities. Identifies and prioritizes problems and issues related to service area. Maintains a building/community budget including funds for programming, staff development, and office supplies. This position requires living in a residential hall or apartment.
Minimum Education:
> Master's degree
Minimum Experience:
> Experience advising a student government and/or students regarding various student services.
> Requires theoretical understanding in the area of student development.
> Strong interpersonal and oral and written communication skills.
Preferred Experience in addition to the above:
> Demonstrated experience in area of residential life including supervision of student staff.
> Experience with both residence halls and university apartment style living and familiarity with an urban setting.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
About this role:
This role coordinates and manages a high volume of meeting schedules for Wells Fargo's Corporate & Investment Banking client engagements, including industry conferences, one-on-one meetings with issuers and investors, and roadshows. The individual contributor partners with bankers and sales teams to strategically coordinate these events, ensuring flawless delivery and exceptional client experiences. This role offers a hybrid work schedule and will office at 500 West 33rd Street in New York, NY. The Wells Fargo job profile is Business Execution Consultant.
In this role, you will:
Coordinate and execute client-facing programs, including one-on-one meetings, deal and non-deal roadshows, and closing events across virtual and in-person formats
Partner with Meetings & Events, Marketing, Compliance, Legal and CIB teams to ensure seamless delivery
Serve as liaison between sales and banking teams to facilitate issuer-investor engagement through conferences and roadshows
Maintain issuer and investor profiles and prepare briefing materials for internal and external distribution
Track and reconcile program expenses, ensuring timely closure in Concur
Support Client Engagement Team initiatives to drive process improvements and best practices
Ensure all outreach and engagement activities comply with policies and regulations, supporting communication and enforcement of standards
Required Qualifications:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience scheduling industry conferences, issuer/investor meetings, or roadshows
Experience managing multiple stakeholders and concurrent workstreams
Experience building strong relationships and collaborating across large organizations
Experience tracking expenses and reconciling budgets using tools such as Concur
Experience identifying process improvement opportunities that enhance client experience
Experience presenting information clearly and influencing audiences at all levels
Experience in an investment bank, asset manager, or B2B financial services organization
Job Expectations:
Ability to travel up to 25% of the time
Ability to work nights and weekends if needed
Office Location & Pay Range:
500 West 33rd Street - New York, NY ($92,000 - $145,000)
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$92,000.00 - $145,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
23 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.