Software Support Technician jobs at Arc Human Services

Desktop Governance & Compliance Analyst Pay: $40 - $42/hr on W2 The Desktop Governance & Compliance department is dedicated to ensuring operational efficiency, stability, and security across a diverse end-user computing environment. We are seeking a highly skilled and motivated Analyst to provide comprehensive operational support, including desktop application management and reporting, audit and risk compliance, patch management, identification and remediation of unauthorized software, governance of new software deployments, and application rationalization to optimize the software portfolio. Responsibilities: • Perform audit and risk management, monitor and support removal of unauthorized/restricted software, enforce desktop standards and policies, and ensure compliance with client's Information Security and Enterprise Technology Service standards and best practices. • Perform comprehensive patch management, including patch testing, pilot research, deployment monitoring, and stakeholder communication. • Support requests for new and upgraded desktop and virtual software, perform business and technical evaluations, and validate against asset inventory, technology, and regulatory standards. Collaborate with other governing bodies for consistent application of policies and standards. • Drive application rationalization efforts to optimize the software portfolio and reduce redundancy. • Compile, review, and prepare data to analyze key performance indicators, services, and operations. • Conduct benchmarking and trend analysis to drive continuous improvement, establish preventative processes, and elevate service performance. Prepare summaries and present findings using Microsoft PowerPoint, Power BI, and similar tools. • Prepare reporting and develop, implement, and maintain Standard Operating Procedures. • Participate in project and process improvement efforts, including sprint planning, developing road maps and project plans, and managing project deliverables. • Collaborate with cross-functional teams to gather and refine user stories and define and document acceptance criteria; Participate in story grooming to prioritize backlog items. • Analyze and re-engineer processes to improve efficiency. • Build effective relationships with team members, management, and key stakeholders. • Perform other duties as assigned Required Qualifications: • Bachelor's degree in Business Administration, Information Technology, Risk Management, or related field, or the equivalent combination of education, training, and experience. • 3+ years of IT work experience in a governance, risk, and compliance management capacity • Strong knowledge of desktop application management, asset management, Windows 11, and MECM (Microsoft Endpoint Configuration Manager). • Strong knowledge of ServiceNow, MyIT, MECM, MacOS, Windows, and Citrix applications. • Experience with patch management processes, including testing and deployment. • Strong communication and documentation skills when presenting status reporting, findings, conclusions, and other information to a variety of audiences. • Strong planning and time management skills with the ability to prioritize and execute. • Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting. • Experience in leading projects, meeting facilitation, process improvement, Systems Development Life Cycle, and agile methodologies • Experience in supporting and facilitating audits, including progress tracking, status reporting, and the collection of artifacts. • Experience developing action plans and presenting recommendations to management. • Proficiency in data analysis and reporting tools (e.g., Power BI, Excel) to support KPI tracking and trend analysis. • Familiarity with application rationalization and software governance practices. • Self-starter with a positive attitude and willingness to hit the ground running. • Ability to work independently and in a team environment • Diplomatic in exchanging information and addressing sensitive issues. Preferred Qualifications: • PMP or similar project management certification. • Experience with ITAM and SCCM/MECM data management. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

About the Company Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact. Job Description The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed. What You'll Do: Manage physical access control and badge issuance processes for employees, contractors, and visitors. Support onboarding and offboarding workflows to ensure proper access is granted and removed. Maintain accurate records of access permissions and perform routine audits for compliance and consistency. Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team. Assist with device preparation, inventory tracking, and setup for new team members. Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems. Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams. Required Qualifications: Candidates must possess strong people skills with the ability to create a welcoming and supportive experience. Experience in IT support, facilities operations, security administration, or similar roles. Strong attention to detail and commitment to following security and confidentiality protocols. Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration. Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment. Preferred Qualifications: Experience working in environments where IT and physical security intersect. Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems. Interest in compliance, operational excellence, and continuous improvement. Relevant coursework, certifications, or hands-on experience (not required, but a plus). “Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.” “W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick 􀆟me if required by law in the worked-in state/locality.”

Addison Group is working with an industrial manufacturing company in search for an IT Technician to join their team! This is a contract role and onsite 5 days a week in the Conshohocken, PA area. Please apply to be considered! IT Support and Operations Specialist The IT Support and Operations Specialist is responsible for providing first-line IT support within the North American region, ensuring optimal performance, availability, and user support. As a member of the global service desk team, this role involves troubleshooting hardware, software, and network issues, managing user accounts, and maintaining local IT infrastructure in coordination with the global IT team and external service providers. This role requires strong technical expertise, problem-solving skills, and a commitment to service excellence to support IT operations effectively and enhance the end-user experience. Key Responsibilities IT Support Provide 1st line support for incidents and problems, including: Troubleshooting hardware and software issues. Closing out local helpdesk tickets in a timely manner. Administering local business user accounts for new and reassigned colleagues in Active Directory, including maintaining user groups and handling modifications, additions, changes, and deletions. Collaboration Partner with other IT teams to ensure solution compatibility with strategy, standards, and service models. Establish effective working relationships with vendors, service providers, and global operational teams to achieve established goals. Provide recommendations and advice that support organizational IT goals. Offer basic project management input and analysis for IT projects at the site level. Document Management Maintain comprehensive records and documentation for the configuration of regional IT infrastructure. Update and manage the asset database. Qualifications/Requirements High school diploma (GED) required; Bachelor's degree in Information Systems, Computer Science, or a related field preferred. 1+ years of IT support/helpdesk experience. Experience working in Microsoft networked environments (Active Directory, Office 365, Azure, Ivanti ITSM, Veeam, VMware, etc.). Basic knowledge of LAN/WAN, wireless technologies, and IT security best practices. Strong customer service, troubleshooting, and problem-solving skills. Ability to work independently and collaborate with global IT teams. Benefits: Medical, dental, vision, 401(k)

Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.

IT Security Specialist - Mid Clearance Requirements: Active Secret Clearance 3-Month Contract-to-Hire (W2) Pay Rate: $60 - $75 per hour (W2) Conversion Salary: $130,000 - $140,000 per year Position Description: We are seeking a Mid-Level IT Security Specialist to support a mission-critical federal government program based onsite in Arlington, VA. This role is ideal for a cybersecurity professional with strong experience in NIST frameworks, the Risk Management Framework (RMF), STIGs, system hardening, and configuration management. You will maintain secure configurations across a large portfolio of federal information systems, ensuring compliance with NIST 800-128, federal cybersecurity standards, and internal security policies. This position requires strong technical skill, attention to detail, and the ability to integrate security requirements into complex IT environments. Key Responsibilities: Manage and maintain secure configurations for over 200 federal information systems. Apply Security-Focused Configuration Management (SecCM) to strengthen system security posture. Perform STIG reviews, system hardening, and vulnerability assessments. Identify, document, and track configurations that impact security. Analyze and document the security implications of system configuration changes. Support RMF activities, including security control implementation and continuous monitoring. Produce high-quality documentation: reports, white papers, presentations, and technical findings. Contribute to configuration management and cybersecurity policy development. Support configuration audits, baseline management, and security governance processes. Required Skills/Education: Active Secret clearance. Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. 5+ years of experience in cybersecurity, configuration management, or related technical roles. Strong hands-on experience with: STIGs & system hardening NIST security frameworks RMF processes Configuration management and SecCM practices Ability to obtain a DoD 8570 Level I certification within 6 months if not already certified. Preferred Qualifications: Current DoD 8570 Level I certification (e.g., A+, Network+, SSCP). Broad knowledge of cybersecurity threats, vulnerabilities, and enterprise security technologies. Experience developing cybersecurity policies, secure configuration baselines, or technical documentation. Strong analytical, research, and technical writing skills. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Berwick, PA (Fully Onsite) 3-month Contract We are seeking a detail-oriented and hands-on Technical Support Technician to support infrastructure delivery projects at one of our Fortune 15 technology partners. This role is ideal for individuals with experience in structured cabling, network hardware installation, and physical infrastructure setup - however, no prior data center experience is required as this position is a great way to get entry-level experience at a data center! You'll be part of a fast-paced team responsible for deploying and maintaining the physical network backbone that powers cloud services. This includes copper and fiber cabling, labeling, rack setup, and other ad-hoc infrastructure tasks. Key Responsibilities Install, route, and terminate copper and fiber cabling across data center environments Label and document cabling infrastructure to meet standards Assist in rack setup, alignment, and hardware installation Support ad-hoc infrastructure delivery projects including network expansions and hardware refreshes Maintain visual and operational standards for structured cabling and rack layouts Collaborate with internal teams to ensure timely and accurate deployment of network infrastructure Follow safety protocols and quality assurance procedures during all installations Track inventory and assist with equipment staging and deployment Basic Qualifications High school diploma, technical certification, or military/trade school background 0-2 years of experience in network cabling, infrastructure deployment, or related technical work Familiarity with copper and fiber cabling standards and best practices Strong attention to detail and ability to follow structured processes Ability to lift and move equipment and work in physically active environments Must be a U.S. Citizen or Green Card Holder Preferred Qualifications Experience working in a data center or large-scale IT environment Exposure to labeling standards, rack dressing, and structured cabling documentation Comfortable working independently and as part of a team Military veterans encouraged to apply Team Culture & Expectations You'll be joining a collaborative and high-performance team that values precision, accountability, and continuous improvement. This is a great opportunity to gain experience with one of the world's leading tech companies and potentially grow the role into a long-term career.

Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included. This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service. Responsibilities: • Provide first- and second-level technical support for end users across hardware, software, and network issues • Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems • Support basic networking functions including connectivity, VPN, DNS, and DHCP • Manage Active Directory tasks such as password resets, account setup, and permissions • Set up, configure, and troubleshoot printers and peripheral devices • Assist with mobile device support and Mobile Device Management (MDM) solutions • Document support activities, resolutions, and system updates • Deliver timely, professional communication and maintain strong customer service standards • Work both independently and collaboratively within a hybrid environment Requirements: • Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience • 2-5 years of experience in a help desk, technical support, or field service role • Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking • Strong end-user support skills • Experience with Active Directory, DNS, DHCP, and VPN troubleshooting • Strong diagnostic and problem-solving skills for hardware and software issues • Printer setup and management experience • Familiarity with Mobile Device Management tools • Excellent verbal communication and customer service abilities • Ability to work well under pressure and handle multiple priorities • Comfortable working independently, remotely, or as part of a team

Title : Desktop Support technician This is complete night shift role Responsibilities :- · Image and configure laptops and desktops for distribution to onsite, remote users and special projects. · Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer's end users · Route problems to internal 2nd and 3rd level IT support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User account provisioning. · Use the ticketing system to document and manage problems and work requests and their respective resolutions and circumvention's. . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications) . Troubleshoot client software and basic network connectivity problems . Identify, evaluate and prioritize customer problems and complaints . May train users and operators on a limited basis and/or may write training procedures . Participate in on-going training and departmental development . Routine maintenance updates with other IT staff and business units . Provide all required documentation including standards, configurations and diagrams . Provide knowledge transfer of End User Computing operations Technical Requirements · Disciplined, systematic problem solving skills required. · Hands-on work experience with the following Windows Operating systems · Clients: Windows10, Windows7, Windows Vista, Windows XP, Windows 2000 · Servers: Windows 2000, Windows 2003, Windows 2008, · Knowledge of Active Directory, Exchange 2003/2007 · ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW. · Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools · MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013. · Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues. · VPN and remote dial-in users · Support for laptop, desktops, and printers · iPhone and Android mobile device support · Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

IT HELP DESK TECHNICIAN Full on site (5 day/wk) Harrisburg, PA Contract/Contract-to-hire The Information Technology (IT) Technical Support series describes work in the support of technical issues related to the use of our clients IT devices, systems, and services.This is entry-level technical work in the provision of routine technical assistance to users of commonwealth IT devices, systems, and services; and in the installation, operation, and maintenance of IT hardware, software, and peripheral devices. An employee in this job provides routine workstation and user support services based on established standards and guidelines. Work involves receiving calls for assistance; documenting problems; and diagnosing, troubleshooting, and resolving routine hardware and software problems. Work includes setting up and installing personal computers (PCs) and associated peripheral hardware such as printers, scanners, and desktop hardware components; and installing and configuring operating systems, applications, and other software on PCs and peripheral hardware. Work is performed independently and reviewed for adherence to operating procedures and overall customer satisfaction. Responsibilities: Work is differentiated from the lower-level job based on the responsibility for independently diagnosing, troubleshooting, and resolving routine user support issues with hardware, software, peripheral devices, and connectivity; and independently setting up workstation equipment with standard configurations. Troubleshoots a wide range of routine user issues with hardware, software, peripheral devices, security, and connectivity according to established guidelines. Seeks general information on non-routine and unique user issues, logs tickets, and refers the individual to the appropriate IT support team or higher level Technician for follow-up and resolution. Configures various models of desktops, laptops, and other devices for employee workstations based on standard procedures and processes. Installs standard configurations and updates to operating systems, software tools, and printers on the network or users' desktops, laptops, and devices; and updates the licensing repository as needed. Sets or disables appropriate access controls and authorities based on established guidelines. Configures user permissions, email accounts and settings, identifications, and wireless profiles based on storage parameters and guidelines. Prioritizes help desk tickets based on business need, urgency, and user. Troubleshoots and establishes secure external connections to the network or desktops using secure remote access technology. Performs preliminary assessment of hardware, peripheral devices, software, access, and asset management needs in preparation for new users, user relocations, or new asset deployments; and confirms inventory with higher level Technician or Supervisor. Maintains inventory according to standard guidelines for allocating and receiving IT assets; and tracks data within asset management systems. Administers security groups and modifies user and group accounts in active directories. Performs related work as required. Required Skills: Knowledge of the component parts of a personal computer. Knowledge of peripheral hardware devices such as printers, modems, and scanners, and their associated functionality. Knowledge of PC and peripheral hardware installation and configuration processes. Knowledge of PC software installation and configuration processes. Knowledge of computer operating systems. Knowledge of the use and functionality of Microsoft Office Suite software. Ability to read and interpret IT manuals, procedures, and specifications. Ability to communicate effectively orally. Ability to communicate effectively in writing. Ability to establish and maintain effective working relationships. MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities) Completion of the IT Help Desk Apprentice program (commonwealth title).

IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+

Richmond, VA Onsite We are seeking highly motivated and detail-oriented Data Center Technicians to join our rapidly expanding team. This role will support critical infrastructure by performing rack/stack/patch work, structured cabling installs, server deployments, and ongoing white space maintenance. The ideal candidate will have hands-on data center experience, a strong understanding of industry standards, and the ability to deliver high-quality work in a fast-paced environment. Key Responsibilities Rack/Stack/Patch Unbox, inspect, and install servers, network devices, and storage equipment into racks per elevation diagrams. Secure devices with appropriate mounting hardware, ensuring correct grounding and cable clearance. Cabling Installation Install, route, dress, and terminate fiber optic and copper cabling between racks, MOR (Middle of Row), PRD (Production) racks, and IDFs. Label all cables per site standards and verify connectivity using test equipment (OTDR, Fluke tester, etc.). Maintain HAC (Hot Aisle Containment) during installs and follow established pathways/trays to ensure clean, safe cable runs. Perform rework or remediation of cabling when necessary to meet quality standards. Data Center Operations & Safety Maintain white space organization and cleanliness across all assigned areas. Adhere to all client and OSHA safety protocols, including PPE, ladder safety, and confined space rules. Participate in toolbox talks, safety walkthroughs, and audits as required. Collaboration & Documentation Work closely with Brooksource Project Managers, Area Leads, and DCPMs to ensure timely and accurate task completion. Provide daily updates on progress, blockers, and completed work. Preferred Experience 1-3 years of experience in a data center or mission-critical technical environment. Experience with rack/stack/patch work, structured cabling installs, and server deployments. Hands-on knowledge of copper and fiber cabling standards (TIA/EIA, BICSI). Experience using cable testing tools and following Method of Procedure (MOP) documentation. Skills & Requirements Basic networking knowledge (IP addressing, switches, routers). Strong organizational and problem-solving skills with attention to detail. Ability to regularly lift and move 50+ lbs of equipment. Comfortable working on ladders, in overhead pathways, and in confined spaces. Flexible to support day/night shift rotations or weekend work, as projects require. Education & Certifications High school diploma or equivalent required. Preferred: CompTIA Network+, BICSI Installer I/II, OSHA NFPA 70E, or other relevant technical certifications. Work Environment Physically demanding environment with hot and cold aisle exposure. Fast-paced, project-driven workload with shifting priorities. Position is onsite in Richmond, VA ; travel accommodations may be reimbursed if required. Benefits Competitive hourly pay based on experience. Health, dental, and vision insurance. Opportunities for ongoing professional development and certifications.

Data Center Technician *Updated 12/4 with multiple L1 Day shift openings* M-F 7am-4pm EST Seeking an experienced Data Center Operations Technician responsible for server hardware break-fix and troubleshooting. Resolving server, hardware, and networking issues in hyperscale datacenter environment. Escalating to L2 and L3 Technicians as necessary. Responsibilities: Ensure mission critical servers are available and operating 24 hours a day and 7 days a week Administrator servers and implement hardware and software upgrades Support development effort in review of system hardware; software and system design to assure system requirements are met Part of the team that sets policy; monitors; prioritizes; and develops standards; as well as maintains service levels; for the production environment Design, deploy, maintain and troubleshoot infrastructure for multiple production environments Proactively suggest alternative solutions and designs; third party tools; etc. to solve the problems at hand Respond to all system problems on a 24X7 basis and take part in on-call rotation Run production jobs as scheduled. Monitor all server activity for problems; diagnose and resolve problems according to procedure. Escalate problems to the appropriate levels necessary Requirements: Basic Qualifications: 2+ years of experience deploying and supporting server and network devices in a 24/7 production data center environment 2+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure. Preferred Qualifications (Not Required): BA/BS Degree in technical field or equivalent practical experience Data center design and/or installation Designing of structured cabling solutions Experience with structured cabling, optic types, and cabling standards. Experience with structured cabling installation. Bicsi Registered Communication Distribution Designer (RCDD) Certified Data Center Design Professional (CDCDP) Experience working in Unix/Linux environment. Experience with network troubleshooting Experience with project management including organizational, verbal, written, and analytical skills Experience in large organization and interdependent team dynamics Compensation: $30.80/hr W2 1.5x OT, benefit and 401k options, mileage and cell phone reimbursement Req# 16204

Brooksource Data Center Field Services Technician Ongoing Contract Opportunity Brooksource's Data Center Field Services Team supports some of the world's largest technology companies as they expand and modernize their critical infrastructure. Our technicians play a hands-on role inside active hyperscale data centers-building, maintaining, and optimizing the hardware and cabling systems that power the cloud. This is an excellent opportunity to gain or grow experience in data center operations, structured cabling, and infrastructure deployment within world-class facilities. Whether your background is in construction, carpentry, electrical work, or IT hardware installation, this role provides a clear pathway to advance into higher-level data center or networking careers. You'll join a team that values safety, precision, professionalism, and teamwork-with the opportunity to rotate across multiple campuses, support diverse scopes of work, and continuously build your technical skill set. Core Responsibilities Rack s Stack: Unbox, install, and secure servers, switches, and storage devices following detailed diagrams and specifications. Structured Cabling: Route, dress, and label copper and fiber cabling between racks, MOR (Middle of Row), PRD (Production), and IDF locations. Hot Aisle Containment (HAC): Assemble, install, and maintain HAC systems to ensure efficient airflow and cooling. Testing s Quality Control: Perform basic cable testing (Fluke, OTDR) and visual inspections to ensure adherence to quality and safety standards. Documentation & Reporting: Record measurements, update project documentation, and communicate daily progress to leads and PMs. Safety & Site Protocols: Follow strict site security, PPE, and OSHA standards; participate in toolbox talks and safety audits. We're looking for motivated professionals who: Enjoy hands-on technical work and problem-solving. Thrive in physically active, team-based environments. Take pride in precision, cleanliness, and following structured processes. Are adaptable to changing project scopes and priorities. Preferred Experience: Background in construction, electrical, HVAC, cabling, or other skilled trades. 1-3 years of experience in data center or telecom environments preferred. Familiarity with fiber/copper cabling, rack/stack work, or mechanical assembly. Strong understanding of safety practices and technical documentation.Qualifications High school diploma or equivalent required. Ability to lift 50 lbs and work in elevated or confined spaces. Basic understanding of network and cabling principles (TIA/EIA standards). Comfortable using hand tools, tape measures, and power tools. Certifications such as CompTIA Network+, BICSI Installer, or OSHA/NFPA 70E are a plus. Why Join Brooksource Work directly inside enterprise data centers powering global cloud services. Gain valuable experience across AWS and Microsoft environments. Opportunity for ongoing training, certifications, and advancement. Competitive hourly pay, benefits, and access to long-term projects. Be part of a high-performing, safety-first culture built on teamwork and accountability.

Icertis CLM Deployment SME Clearance Requirements: None 12-18-month contract (potential extension or conversion) Pay Rate: $90 - $110/hr (W2) Position Description We're seeking an experienced Icertis CLM Deployment SME to support a large-scale digital transformation. This role focuses on obligation management, clause library design, federal compliance flow-downs, and integrations with Infor (S2P) and Deltek Costpoint. You'll collaborate with system integrators and cross-functional teams to ensure Icertis is configured for FAR/DFARS, ITAR, and DCAA compliance and integrates smoothly across contract, procurement, and finance workflows. This is an excellent opportunity for a senior professional who thrives in complex, high-impact environments. Key Responsibilities Design and validate Icertis CLM workflows (authoring, approvals, obligation tracking) with SI partners. Lead functional design sessions with Contracts, Legal, Supply Chain, Finance, and Compliance. Define and map contract data (CLINs, SLINs, milestones, deliverables) into Costpoint structures. Establish obligation-to-financial mapping rules and validate complex billing interfaces. Support Icertis-Costpoint integration design, documentation, and UAT activities. Embed FAR/DFARS, ITAR, and DCAA requirements into templates, workflows, and reporting. Manage clause library, metadata, templates, and compliance configuration. Align contract data across Icertis, Infor (Procurement), and Costpoint (Finance). Support UAT, training content, and post-go-live hypercare. Required Skills 5+ years deploying and configuring Icertis CLM (workflows, obligations, clause libraries). Deep knowledge of FAR/DFARS, ITAR, DCAA, and federal contracting. Experience in aerospace, defense, or similarly regulated environments. ERP/Finance integration experience: Infor, SAP, Oracle, Costpoint/Deltek. Strong business analysis, documentation, and cross-functional communication skills. Nice-to-Have Supplier/catalog flow-down experience. Infor CloudSuite A&D and Deltek Costpoint familiarity. Business Process Re-Engineering (BPR) background. Experience with AI-enabled workflows, automation, or analytics tools. Knowledge of government contracting audit and reporting controls. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Looking for Support Engineer with following - Level 1 / 2 Support for TrakSYS MES application.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military