Technical Assistant jobs at Arizona Federal

Description Equity Methods is seeking a motivated and proactive Technology Support Specialist to join our dynamic IT team. This role will provide comprehensive technical support to end users, including help desk services, onboarding and offboarding processes, and occasional physical labor such as setting up workstations or moving equipment. The successful candidate will work in-office five days a week (Monday through Friday) and will have the unique opportunity to learn from two seasoned IT professionals who will serve as mentors. We are looking for a self-starter eager to master dozens of technologies, take ownership of issues, and proactively create and document procedures to enhance operational efficiency. The Role in a Nutshell Help Desk Support: Provide first-line technical support to end users via phone, email, or in-person, with the help of our MSP, resolving hardware, software, and network-related issues promptly and efficiently. Onboarding/Offboarding: Facilitate the onboarding process for new employees by setting up workstations, accounts, and access to necessary systems; manage offboarding by deactivating accounts, collecting equipment, and ensuring compliance with IT policies. Physical Labor: Perform tasks such as installing and configuring hardware, moving IT equipment, and setting up office technology (e.g., monitors, desktops, TVs). Issue Ownership: Take full ownership of reported issues, from initial troubleshooting to resolution, escalating complex problems to senior IT staff when necessary. Procedure Development: Proactively identify opportunities to improve IT processes, create and document standard operating procedures (SOPs), and maintain an organized knowledge base. Technology Learning: Actively learn and support a wide range of technologies, including operating systems (Windows, mac OS), productivity software (e.g., Microsoft Office), and enterprise systems (e.g., Active Directory, JIRA, InTune, Jamf, VPNs). Inventory Management: Assist with tracking and maintaining physical and digital inventory, ensuring equipment and assets are properly documented and maintained. User Training: Provide basic training and guidance to end users on technology usage and best practices to improve their productivity and security awareness. We Are: Zealous about exceptional client service and internal collaboration. Agile and execution-focused, with a bias toward action and impact. Growth-oriented and committed to professional development. Feedback-heavy and mentoring-rich, with a culture of continuous improvement. Eager to solve complex, ambiguous problems with creativity and rigor. Hardworking and passionate about building the future of technology-enabled consulting. Qualifications & Requirements: Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Security or a related field (or equivalent experience). Experience: 1-3 years of experience in a help desk or end user support role preferred; entry-level candidates with strong enthusiasm for technology will be considered. Technical Skills: Familiarity with Windows 11, Microsoft Server and mac OS environments. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP). Experience with ticketing systems, Jira, is a plus. Exposure to Active Directory, Microsoft 365, or other enterprise tools is preferred. Soft Skills: Self-starter with a strong desire to learn and take initiative. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to interact with end users and team members. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Physical Requirements: Ability to lift and move equipment (up to 50 lbs) and perform tasks requiring mobility, such as crawling under desks or climbing ladders for cabling. Work Schedule: Must be available to work in the Scottsdale office Monday through Friday, 9:00 AM - 5:00 PM. Background check required. About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Business Unit/Role Specific Info** The Portfolio Management internship at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world's top brands! Portfolio Management supports tracking and reporting the portfolio delivery progress and ensures that the project and portfolio data are accurately maintained and aligned with financial and resource targets. Our 10-week Summer Internship Program runs from June to August. This program will provide you with real, on-the-job work experience; giving you the skills and experience to help you accelerate in your studies and future career! **How will you make an impact** **in** **this role?** + Utilizes reporting tools to monitor and track portfolio performance against delivery, cost, budget, forecast, schedule, and quality targets, ensuring accurate and timely reporting that supports decision-making processes + Assist in designing, automating, and optimizing business reporting and dashboards to support operational efficiency + Collect, clean, and analyze data from multiple systems to identify trends and insights that inform strategic decisions + Support process automation initiatives + Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows + Present findings and recommendations in a clear, data-backed narrative to technical and non-technical audiences + Supports financial tracking of projects and portfolios using data from the Enterprise Portfolio Management System, ensuring financial data integrity and aiding in budget management, with guidance from peers and leaders + Supports compilation and distribution of portfolio-level status reports to internal stakeholders and seniors, providing clear and concise updates that facilitate informed decision-making + Contributes to the reconciliation of portfolio funding and forecasts to ensure financial accuracy, identifying and addressing any discrepancies to maintain budget alignment + Provides administrative support to project management resources for system updates and maintenance, ensuring data consistency and reliability + Administers portfolio-level risk, issue, and change control procedures, effectively managing potential impacts on project delivery under the guidance of colleagues + Collaborate with business stakeholders to understand requirements and translate them into analytical solutions + Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives **Minimum Qualifications** + Bachelor's degree candidates with an expected graduation date between December 2026 and June 2027 + Currently enrolled in full-time Bachelor's degree program in Business Administration, Information Technology **Preferred Qualifications ** + Experience with data analysis tools (e.g., Excel, SQL, Python, R, Tableau, or Power BI) + Exposure to automation platforms or scripting languages for process improvement + Strong attention to detail, problem-solving skills, and curiosity for understanding complex systems + Excellent written and verbal communication skills + Ability to work independently and in collaborative team environments + Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows + Collaborate with business stakeholders to understand requirements and translate them into analytical solutions + Proven interest in technologies and customer-driven design + Experience in technology project management, portfolio management, project management, or a related field within a technology or financial services environment + Experience with Enterprise Portfolio Management Systems (e.g., Clarity PPM, Microsoft Project Online) + Experience in budgeting and financial planning + Knowledge of financial management tools and principles, Data Analytics, Financial Modeling, and Software Development Lifecycle (SDLC) **Qualifications** Salary Range: $24.05 to $63.00 hourly sign-on bonus The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counselling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Job:** Campus **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021303

**Innovate here. And see your ideas come to life.** It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 02-Dec-2025. The posting may close early due to the volume of applicants. The HQ Network Engineering and Operations team ensures the availability and high performance of the Edward Jones headquarters network. This includes operating and maintaining existing solutions, engineering new solutions, and lifecycle management (HW/SW currency). The team works closely with Campus, WAN and Security network teams, as well as other Infrastructure, Platform, Application, and Architecture teams. Specific technology responsibilities include the data center network, DNS platform, application load balancing platforms, and native / non-native cloud solutions. Broader knowledge of WAN technologies, firewalls, etc., is also relevant to this role. We are seeking an exceptionally talented technology and people leader who will collaborate and innovate with others to deliver new solutions that support the firm's transformational goals. + Plan and manage the activities of the HQ Network team, responsible for network availability and performance, operational support, maintaining existing solutions, and engineering new solutions + Lead team during network / technology incidents to ensure necessary resources are brought to bear and incidents are resolved in a timely manner + Identify opportunities and leverage tools, automation, and process improvements, to improve delivery of services, reduce outages and MTTR, etc. + Drive and develop strategic direction for HQ network technologies, in alignment with the broader needs of the firm + Lead team through annual financial planning activities and ensure personnel and financial needs are well defined for the coming year, enabling the team to meet / deliver: + Financial obligations to external service providers + Network currency, capacity, and enhancement efforts + Technology projects + Lead team through trimester and Agile planning cycles to ensure priorities are identified and team is delivering the right results in a timely manner + Develop and present project recommendations, and gain necessary approvals for small to large and complex efforts + Implement and operationalize approved solutions according to the needs of the firm + Lead, mentor and develop associates, while maintaining a strong team culture that values the contributions of each individual + Develop successors for key positions within the team + Establish, maintain, and leverage relationships within and across departments, with various levels of leadership, and with various third parties / vendors + Ensure prudent use of the firm's financial resources and hold external service providers accountable for service delivery and costs Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **Hiring Minimum:** $117000 **Hiring Maximum:** $199300 Read More About Job Overview **Skills/Requirements** + Bachelor's degree (Management Information Systems, Information Technology, Telecommunications, etc.) or equivalent work experience in Information Systems + Minimum of 5 years' experience in telecommunications and networking technologies (routing, switching, campus wireless deployments, application load balancing, DNS, cloud solutions, etc.). This includes at least 3-years in a leadership role + Experience with Cloud network solutions + Experience with automation solutions and process mapping + Experience with Agile methodologies + Functional knowledge of processes, systems, and technologies used to support large enterprises + Ability to recognize and assess operational and strategic opportunities, and provide solutions and recommendations in line with firm's strategic objectives + Ability to develop efforts and projects with the appropriate business justification + Ability to lead team and collaborate with others in the execution of efforts and projects + Ability to appropriately react to availability issues with appropriate urgency, and lead team through assessment, mitigation, resolution, and closure activities + Ability to identify and hire top talent, develop individual team members, and build / maintain a strong and inclusive team environment + Ability to provide direction and leadership, and lead / influence others directly and indirectly + Ability to effectively communicate with associates, business partners, vendors, and multiple levels of leadership + Ability to effectively manage escalations within area of responsibility and work in concert with related support and project teams + Must be process oriented; skilled in establishing and executing plans; able to establish metrics and monitor progress + Must have excellent interpersonal skills; ability to develop relationships; seen as credible and trustworthy + Ability to manage and develop self while internalizing leadership feedback Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. \#LI-HO

Why GMF Technology? Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. About this role: The Support Technician I is responsible for providing hardware and software support, including the installation, configuration and maintenance of desktops, laptops, tablets and peripherals used in the day-to-day operations of the business segments supported. Support Technician I's are expected to continually expand their knowledge on current and emerging technologies. Assist Support Technician II with researching, implementation and documenting proven best practice standards which require communication between technical IT staff, business management and vendors while building positive relationships. The Support Technician I will interact with end users, through direct or remote assistance, or field site visits to provide customer-oriented technical support. The Tech Support I position will also be responsible for supporting meeting events, training classes and presentations and should have a strong working knowledge of audio visual technologies. Hybrid Environment: 4 days onsite, 1 day remote. Onsite is at our Chandler, AZ office What makes you a dream candidate? Ability to correct PC related problems in a timely manner Basic knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS Basic knowledge of operating systems, applications and associated hardware (e.g., Windows Desktop OSs, Windows Server OSs, OS/,UNIX/Linux) Knowledge of PC hardware and software Support-level knowledge of the Windows desktop Operating Systems Basic knowledge of audio visual technologies Basic knowledge of WebEx collaboration software Excellent customer service skills Ability to accept change and to adapt to shifting organizational challenges and priorities Ability to analyze problems, correlate data from multiple sources and communicate pertinent information to the appropriate support teams Ability to evaluate problems and issues quickly, and to make recommendations for courses of action Ability to manage multiple tasks at one time while remaining cool under pressure Ability to prioritize tasks and ensure their completion in a timely manner Analytical and troubleshooting skills Strong interpersonal, verbal and written skills Experience and Education 0-2 years of related experience and/or training in enterprise technical support; equivalent combination of education and experience required Experience with remote desktop management technologies (e.g. SCCM, imaging, RDP, etc.) required High School Diploma or equivalent required Bachelor's Degree in related field or equivalent work or military experience preferred Relevant professional certification a plus (A+, Net+, MSP, ITIL, etc.) preferred A valid state driver's license Required Limited travel may be required to support business needs What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay and bonus eligibility Hybrid Environment: 4 days onsite, 1 day remote. Onsite is at our Chandler, AZ office Maintain and support hardware and software throughout the organization Support meeting events, training classes and presentations Develop and maintain a strong working knowledge of audio visual technologies Complete assigned requests and incidents based on the Service Now ticketing system Follow IT Asset Management procedures for the tracking, transporting, receiving, and disposing of company technology assets. Maintain and validate Asset Management Reports Conduct hardware preparation and setup for end users Investigate and resolve issues with hardware, software (purchased and proprietary), the network and antivirus environment functionality Coordinate and transport equipment deliveries (e.g. equipment, supplies, etc.) for the purpose of providing materials at the job site, bringing equipment in or repairs, or preparing for disposal Ensure completion of assigned projects in a timely manner Contribute to the Service Now Knowledge Base Test hardware and software for future upgrades Adhere to and communicate IT Service management policies and procedures Provide first level support of phone equipment

JOB TITLE: Help Desk Technician REPORTS TO: AVP of Information Technology SUPERVISES: None EXEMPTION STATUS: Non-Exempt PRIMARY FUNCTION: Serve as the first point of contact for incoming service tickets, providing triage, troubleshooting, and resolution support for internal users experiencing issues with credit union applications and systems. Starting Hourly Rate: $24.00 **To ensure a thorough and equitable review process, all submitted applications will be collectively reviewed between November 24th and December 15th. We are unable to review any applications outside of this designated window.** ESSENTIAL FUNCTIONS: 1. Respond to reported IT issues, assessing and addressing user concerns promptly. 2. Categorize and prioritize service tickets to ensure efficient resolution. Collaborate with internal teams to resolve issues and facilitate a seamless end-user experience. 3. Utilize help-desk software to track, document, and resolve technical issues. 4. Provide advanced support for Windows systems for all TFCU staff and board-level volunteers. 5. Oversee daily operations of systems, including infrastructure monitoring, workstation patching and reporting, and core functionality. 6. Maintain and update technical documentation and knowledge base articles for staff reference. 7. Deploy workstations and other equipment as needed. 8. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Maintain member and TFCU privacy and confidentiality. OTHER DUTIES/RESPONSIBILITIES: 1. Ability to collaborate and communicate effectively with all levels of the Credit Union. 2. Troubleshoot mobile device TFCU application issues as requested by users. (i.e. UKG, Microsoft Authenticator) 3. Research and recommend technology solutions and equipment based on analysis of help desk tickets user needs. 4. Gain and retain a high-level knowledge of all TFCU policies and procedures. 5. Adhere to TFCU's attendance and punctuality policy. 6. Maintain a professional businesslike appearance in accordance with TFCU's dress code policy. 7. Engage in behavior that aligns with the credit union's cultural beliefs. KNOWLEDGE, SKILLS AND ABILIITIES: Education: High school diploma or its equivalent required. Experience: Demonstrated troubleshooting skills. Financial Services experience preferred. Certification: CompTia A+ or equivalent preferred. Qualifications: 1. Strong communication skills including the ability to listen attentively to end-users, assess their needs, and provide timely and effective solutions. 2. Proficient in troubleshooting a wide range of technical issues, with the ability to quickly diagnose root causes and implement solutions. 3. Demonstrated ability to identify when expert escalation is needed and collaborate effectively with specialists to resolve complex problems. 4. Ability to maintain a sense of ownership while receiving guidance in resolving technical issues, ensuring issues are resolved to completion. 5. General knowledge of network infrastructure, internet protocols, file maintenance, user management, and systems used within the organization. 6. Service-oriented mindset with strong empathy and patience, focusing on understanding and meeting the needs of users. 7. Experience with Windows 10/11 Enterprise, including event logging, device management, and networked environment configurations. Availability: Monday through Saturday with the ability to work off-hours when required. On-call rotation for off-hour monitoring of systems. Must have a valid driver's license and working vehicle to travel to credit union branches and facilities and be willing to submit for reimbursement of out-of-pocket expenditures. Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation. 1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk inside an office building and TFCU branches. Bending is also sometimes required to reach low cabinets and drawers. 2. Use of Hands/Fingers: To operate a computer, keyboard, mouse, and other office machinery such as, but not limited to: printers, copy machines, and other equipment. Additionally, this position is frequently required to sit and reach with hands and arms. 3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union. 4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an "employment at will employer."

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Business Unit/Role Specific Info** Sr Associate, Portfolio Management facilitates the successful delivery of portfolio projects by providing advanced support and oversight of financial and delivery metrics and advanced administrative support to project management resources. + Assist in designing, automating, and optimizing business reporting and dashboards to support operational efficiency + Collect, clean, and analyze data from multiple systems to identify trends and insights that inform strategic decisions + Support process automation initiatives + Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows + Collaborate with business stakeholders to understand requirements and translate them into analytical solutions + Present findings and recommendations in a clear, data-backed narrative to technical and non-technical audiences + Monitors and tracks portfolio performance using advanced reporting tools to ensure alignment with delivery, cost, budget, forecast, schedule, and quality targets, enabling proactive management of project outcomes + Collaborates on financial tracking of projects and portfolios using data from the Enterprise Portfolio Management System, ensuring accurate financial reporting and aiding in budget adherence + Contributes to the preparation of portfolio-level status reports to internal stakeholders and managers, delivering clear and actionable insights that support strategic decision-making + Analyzes and reconciles portfolio funding and forecasts, identifying and addressing discrepancies to maintain financial accuracy and budget alignment + Provides advanced administrative support to project management resources for system updates and maintenance, ensuring data integrity and operational efficiency + Monitors portfolio-level risk, issue, and change control procedures, effectively mitigating potential impacts on project delivery + Collaborates with business and technology development teams, ensuring alignment and shared understanding of project objectives + Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives **Minimum Qualifications** + Master's/MBA degree candidates with an expected graduation date between May & June 2026 + Currently enrolled in full-time Master's/MBA degree program in Business Administration, Finance, Information Technology **Preferred Qualifications** + Experience with data analysis tools (e.g., Excel, SQL, Python, R, Tableau, or Power BI). + Exposure to automation platforms or scripting languages for process improvement. + Strong attention to detail, problem-solving skills, and curiosity for understanding complex systems. + Excellent written and verbal communication skills. + Ability to work independently and in collaborative team environments. + Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows. + Collaborate with business stakeholders to understand requirements and translate them into analytical solutions. + Experience in technology project management, portfolio management, project management, or a related field within a technology or financial services environment + Experience with Enterprise Portfolio Management Systems (e.g., Clarity PPM, Microsoft Project Online) + Experience in budgeting and financial planning **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Job:** Campus **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25022544

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Business Unit/Role Specific Info The Portfolio Management internship at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world's top brands! Portfolio Management supports tracking and reporting the portfolio delivery progress and ensures that the project and portfolio data are accurately maintained and aligned with financial and resource targets. Our 10-week Summer Internship Program runs from June to August. This program will provide you with real, on-the-job work experience; giving you the skills and experience to help you accelerate in your studies and future career! How will you make an impact in this role? * Utilizes reporting tools to monitor and track portfolio performance against delivery, cost, budget, forecast, schedule, and quality targets, ensuring accurate and timely reporting that supports decision-making processes * Assist in designing, automating, and optimizing business reporting and dashboards to support operational efficiency * Collect, clean, and analyze data from multiple systems to identify trends and insights that inform strategic decisions * Support process automation initiatives * Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows * Present findings and recommendations in a clear, data-backed narrative to technical and non-technical audiences * Supports financial tracking of projects and portfolios using data from the Enterprise Portfolio Management System, ensuring financial data integrity and aiding in budget management, with guidance from peers and leaders * Supports compilation and distribution of portfolio-level status reports to internal stakeholders and seniors, providing clear and concise updates that facilitate informed decision-making * Contributes to the reconciliation of portfolio funding and forecasts to ensure financial accuracy, identifying and addressing any discrepancies to maintain budget alignment * Provides administrative support to project management resources for system updates and maintenance, ensuring data consistency and reliability * Administers portfolio-level risk, issue, and change control procedures, effectively managing potential impacts on project delivery under the guidance of colleagues * Collaborate with business stakeholders to understand requirements and translate them into analytical solutions * Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives Minimum Qualifications * Bachelor's degree candidates with an expected graduation date between December 2026 and June 2027 * Currently enrolled in full-time Bachelor's degree program in Business Administration, Information Technology Preferred Qualifications * Experience with data analysis tools (e.g., Excel, SQL, Python, R, Tableau, or Power BI) * Exposure to automation platforms or scripting languages for process improvement * Strong attention to detail, problem-solving skills, and curiosity for understanding complex systems * Excellent written and verbal communication skills * Ability to work independently and in collaborative team environments * Develop and maintain key performance indicator (KPI) reports and automate recurring data workflows * Collaborate with business stakeholders to understand requirements and translate them into analytical solutions * Proven interest in technologies and customer-driven design * Experience in technology project management, portfolio management, project management, or a related field within a technology or financial services environment * Experience with Enterprise Portfolio Management Systems (e.g., Clarity PPM, Microsoft Project Online) * Experience in budgeting and financial planning * Knowledge of financial management tools and principles, Data Analytics, Financial Modeling, and Software Development Lifecycle (SDLC) Salary Range: $24.05 to $63.00 hourly + sign-on bonus The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counselling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************

**Innovate here. And see your ideas come to life.** It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship. **Job Overview** **Position Schedule:** Full-Time This job posting is anticipated to remain open for 30 days, from 09-Dec-2025. The posting may close early due to the volume of applicants. The Technology Support Team Leader plans to direct and lead a team of associates and contractors responsible for contact operation, regulatory, security, support, development, disaster recovery, and implementation of technologies. As the Team Leader at Technology HD Support, you will be placed in a critical role in engaging with all areas of the Technology division at the tactical, operational, and strategic levels What You'll Do: + Understanding of the Branch and Home Office Hardware, processes, and other technologies + Manages and develops self while internalizing leadership feedback + Establish and maintain effective communications and relationships across teams, departments, countries, vendors, and other divisions + Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives + Develop and maintain effective organization of responsibility, including efficient recruiting, training, performance standards, delineation of duties and responsibilities, forecasting and supervision + Holds topical/product teams accountable through data analytics + Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction + Develop and execute ongoing improvements for processes related to the team (e.g. resource management and support processes) + Ensure prudent use of the firm's financial resources + Provide leadership, development, and mentoring to associates through examples and timely feedback + Creates and measures team and department quality and velocity of support for all users + Develop successors for key positions on their team + Ensure the execution and quality of enhancements, support, and projects + Provide leadership, development, and mentoring to associates and peers through examples and timely feedback Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (*********************************************************************************************** . **Hiring Minimum:** $84100 **Hiring Maximum:** $143100 Read More About Job Overview **Skills/Requirements** + Bachelor's degree preferred or related work experience. + Minimum of 5 years of experience directly related to Information Systems Technology with at least 2 years in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred. + Ability to effectively guide root cause analysis and outage resolution using appropriate tools and troubleshooting techniques + Ability to translate business objectives into tactical actions and assist in defining a strategy for ongoing end support + Ability to adapt and evolve the support organization to meet ever-changing demands related to cost/efficiency and improved SLAs + In-depth understanding of hardware including but not limited to workstations, printers, check scanners, and other peripherals + Required understanding of modern technologies related to or dependent on the division's systems including collaboration, networks, mobile, and remote connectivity technologies + Confident communicator that can explain technology to non-technical audiences + Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring, etc. + Understanding of system development methodologies and processes within IS (change management, QA, Project Life Cycle, Agile, DevOps, etc) Read More About Skills/Requirements **Awards & Accolades** At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (*********************************************************************** Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (************************************************************************************ Read More About Awards & Accolades **About Us** Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report (******************************************************************************************************************************************** . ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

As a Technical Specialist, you'll be the go-to expert, delivering critical technical and safety guidance to our Electrical Engineering & Services (EESS) field teams. You'll play a key role in driving EESS's vision of zero workplace injuries and incidents, shaping a culture of safety, reliability, and operational excellence across the organization. This is a remote role with up to 50% travel throughout the West region of the United States. This role offers a company vehicle and overtime pay! The expected annual salary range for this role is $91,500 - $134,200 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: * Provide direct technical input to employees and leaders throughout the division regarding Hazardous Energy Control and Lock Out/Tag Out (LOTO) planning. Our Technical reviews occur in advance of project commencement for scheduled work, in real time for work performed on demand and periodically for auditing purposes. * Review and approve LOTO plans prepared by others. * Instruct in-person Hazardous Energy Control courses at various training facilities. * Perform practical examinations, interviews, and ad hoc training to determine qualified electrical worker competency of field staff. * Support eLearning and virtual reality development for Hazardous Energy Control and LOTO. Qualifications: Required Qualifications: * Minimum 5 years of experience in electrical field service, specifically with end user electrical distribution equipment such as switchgear, motor control centers, transformers and power electronic equipment including work such as preventative maintenance, testing, commissioning, troubleshooting and installation. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * Possess and maintain a valid and unrestricted driver's license. * Candidates must reside within the West Region of the United States. Preferred Qualifications: * Bachelor's degree in Electrical Engineering or equivalent * Electrical Contractor's License * General Contractor's License * Professional Engineering License * Experience implementing LOTO at complex work sites * OSHA 10 and 30 Hour General Industry or Construction certification or Canadian equivalent #LI-LS3 The application window for this position is anticipated to close on December 22, 2025. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

This job posting is anticipated to remain open for 30 days, from 02-Dec-2025. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. The HQ Network Engineering and Operations team ensures the availability and high performance of the Edward Jones headquarters network. This includes operating and maintaining existing solutions, engineering new solutions, and lifecycle management (HW/SW currency). The team works closely with Campus, WAN and Security network teams, as well as other Infrastructure, Platform, Application, and Architecture teams. Specific technology responsibilities include the data center network, DNS platform, application load balancing platforms, and native / non-native cloud solutions. Broader knowledge of WAN technologies, firewalls, etc., is also relevant to this role. We are seeking an exceptionally talented technology and people leader who will collaborate and innovate with others to deliver new solutions that support the firm's transformational goals. * Plan and manage the activities of the HQ Network team, responsible for network availability and performance, operational support, maintaining existing solutions, and engineering new solutions * Lead team during network / technology incidents to ensure necessary resources are brought to bear and incidents are resolved in a timely manner * Identify opportunities and leverage tools, automation, and process improvements, to improve delivery of services, reduce outages and MTTR, etc. * Drive and develop strategic direction for HQ network technologies, in alignment with the broader needs of the firm * Lead team through annual financial planning activities and ensure personnel and financial needs are well defined for the coming year, enabling the team to meet / deliver: * Financial obligations to external service providers * Network currency, capacity, and enhancement efforts * Technology projects * Lead team through trimester and Agile planning cycles to ensure priorities are identified and team is delivering the right results in a timely manner * Develop and present project recommendations, and gain necessary approvals for small to large and complex efforts * Implement and operationalize approved solutions according to the needs of the firm * Lead, mentor and develop associates, while maintaining a strong team culture that values the contributions of each individual * Develop successors for key positions within the team * Establish, maintain, and leverage relationships within and across departments, with various levels of leadership, and with various third parties / vendors * Ensure prudent use of the firm's financial resources and hold external service providers accountable for service delivery and costs * Bachelor's degree (Management Information Systems, Information Technology, Telecommunications, etc.) or equivalent work experience in Information Systems * Minimum of 5 years' experience in telecommunications and networking technologies (routing, switching, campus wireless deployments, application load balancing, DNS, cloud solutions, etc.). This includes at least 3-years in a leadership role * Experience with Cloud network solutions * Experience with automation solutions and process mapping * Experience with Agile methodologies * Functional knowledge of processes, systems, and technologies used to support large enterprises * Ability to recognize and assess operational and strategic opportunities, and provide solutions and recommendations in line with firm's strategic objectives * Ability to develop efforts and projects with the appropriate business justification * Ability to lead team and collaborate with others in the execution of efforts and projects * Ability to appropriately react to availability issues with appropriate urgency, and lead team through assessment, mitigation, resolution, and closure activities * Ability to identify and hire top talent, develop individual team members, and build / maintain a strong and inclusive team environment * Ability to provide direction and leadership, and lead / influence others directly and indirectly * Ability to effectively communicate with associates, business partners, vendors, and multiple levels of leadership * Ability to effectively manage escalations within area of responsibility and work in concert with related support and project teams * Must be process oriented; skilled in establishing and executing plans; able to establish metrics and monitor progress * Must have excellent interpersonal skills; ability to develop relationships; seen as credible and trustworthy * Ability to manage and develop self while internalizing leadership feedback At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.