Client Relationship Manager, Employee Benefits - Potential for Hybrid Work
Rockville, MD jobs
**Discover a Career That Empowers You - Join HUB International!** At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people.
Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.
As one of the world's largest insurance brokers - and a proud _Stevie Award-winning workplace_ - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.
**Explore your future with HUB International. Let's grow together.** If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - **HUB is the place for you.**
We currently have an opportunity for a **Client Relationship Manager** to join our **Employee Benefits** team in our **Rockville, MD** office.
The selected individual will be responsible for assisting the Producer with client relations and service, sales, and administrative activities of new and existing group benefit accounts.
**Job Responsibilities:**
+ Responsible for client retention and building strong relationships with client personnel. Maintain a thorough understanding of client's business, insurance objectives, and benefit program.
+ Daily management of assigned client accounts, including but not limited to, claims questions, administrative issues, client requests, and technology needs. Work independently and with the Producer, based on the client needs.
+ Market new business/renewal accounts, review quotes, prepare new business and renewal proposals/spreadsheets, reports and supplemental sales materials for presentation to prospects and clients. Discuss with Producer as needed.
+ Create and prepare open enrollment materials, communication pieces and PowerPoint presentations, as determined necessary for the client.
+ Conduct client presentations, renewal and open enrollment meetings, in the absence of the Producer.
+ Planning, implementation and carrier coordination of employee meetings for new/renewal plans, completion of new business/carrier change application forms and ensure a smooth implementation process.
+ Provide recap of meeting/conference call notes to Producer
+ Responsible for maintaining current and accurate client information in the HUB Agency Management System, Benefit Point and/or BUS, for assigned clients.
+ Review compliance requirements with client and provide timely legislative updates.
+ Obtain claim reports for monthly, quarterly and/or semi-annual claims analysis, based on availability from carrier.
+ Responsible for implementation of Client Service Plan calls/quarterly meetings, mid-year reports, as deemed necessary.
+ Ensure clients with over 100 employees understand 5500 filing and compliance criteria.
+ Contribute to the enhancement of client services/sales and maintain a familiarity with industry developments and changes with insurance carriers and both Federal and State laws.
+ Attend and complete all training sessions required by HUB Corporate or Management.
+ Abide by all regulations, policies, work procedures and instructions.
+ Other responsibilities/duties as assigned or requested by Management.
**Qualifications:**
+ Three years of experience in employee benefits account management; preferably at a broker agency.
+ Valid current Life/Health license required.
+ Familiarity with state and federal compliance regulations and industry trends/best practices.
+ Intermediate to advanced proficiency with Microsoft Office products.
+ Detail oriented with the ability to prioritize and multitask.
+ Excellent organizational, interpersonal, and written and verbal communication skills.
+ Outstanding customer service skills.
+ Ability to work independently, as well as, in a team environment.
**Our Preferred Candidate Will Have:**
+ Strong working knowledge of Agency Management Systems such as BenefitPoint, Brokerage Builder, EPIC.
+ Proficient in the use of virtual meeting software, such as Microsoft Teams, Zoom, and GotoMeeting.
+ Knowledge of underwriting principals, alternative funding arrangements and self-funding, a plus.
+ Ability to analyze claims and renewal data for large fully-insured and self-funded accounts.
+ College degree preferred but not required.
+ Bilingual abilities in English and Spanish.
**What We Offer You:**
At HUB International, we're invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we've got you covered.
We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow!
Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:
+ Medical, Dental, Vision and Prescription Drug Coverage
+ Health Plan Reimbursement Program
+ Health Savings Account (HSA)
+ 401(k) Savings Plan
+ Employee Assistance Program (EAP)
+ Comprehensive Wellness Program
+ Flexible Spending Accounts (FSAs)
+ Life and Disability Plans
+ Long-Term Care
+ Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
+ Low-Cost Loan Program and Student Loan Resources
+ Vacation, Holiday, Sick, and Personal Time Off
+ Comprehensive Onboarding
+ Continuing Education
+ Flexible Work Arrangements
+ Dress for Your Day Dress-Code
**Culture & Belonging Employee Networks:**
At HUB, inclusion isn't just a core value - it's a shared commitment. We're building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self.
One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks - communities where connection, support, and impact come to life.
Currently we have the following networks:
+ HUB Women Network
+ HUB Black Inclusion Network
+ Asian Pacific Islander Network
+ Hispanic Network
+ HUB Young Professional Enrichment (HYPE)
+ Indigenous Network
+ Pride Network
+ Military Veterans/Military Spouses & Families Network
Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:
+ Talent - the attraction, recruitment, and hiring of the best diverse talent;
+ Culture - creating a culture of Inclusion and Belonging; and
+ Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.
**_The expected salary range for this position is $75,000 to $100,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._**
Apply today!
*LI-AM
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program (****************************************
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team ********************************** . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Client Relationship Manager, Employee Benefits - Potential for Hybrid Work
Rockville, MD jobs
Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people.
Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.
As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.
Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you.
We currently have an opportunity for a Client Relationship Manager to join our Employee Benefits team in our Rockville, MD office.
The selected individual will be responsible for assisting the Producer with client relations and service, sales, and administrative activities of new and existing group benefit accounts.
Job Responsibilities:
* Responsible for client retention and building strong relationships with client personnel. Maintain a thorough understanding of client's business, insurance objectives, and benefit program.
* Daily management of assigned client accounts, including but not limited to, claims questions, administrative issues, client requests, and technology needs. Work independently and with the Producer, based on the client needs.
* Market new business/renewal accounts, review quotes, prepare new business and renewal proposals/spreadsheets, reports and supplemental sales materials for presentation to prospects and clients. Discuss with Producer as needed.
* Create and prepare open enrollment materials, communication pieces and PowerPoint presentations, as determined necessary for the client.
* Conduct client presentations, renewal and open enrollment meetings, in the absence of the Producer.
* Planning, implementation and carrier coordination of employee meetings for new/renewal plans, completion of new business/carrier change application forms and ensure a smooth implementation process.
* Provide recap of meeting/conference call notes to Producer
* Responsible for maintaining current and accurate client information in the HUB Agency Management System, Benefit Point and/or BUS, for assigned clients.
* Review compliance requirements with client and provide timely legislative updates.
* Obtain claim reports for monthly, quarterly and/or semi-annual claims analysis, based on availability from carrier.
* Responsible for implementation of Client Service Plan calls/quarterly meetings, mid-year reports, as deemed necessary.
* Ensure clients with over 100 employees understand 5500 filing and compliance criteria.
* Contribute to the enhancement of client services/sales and maintain a familiarity with industry developments and changes with insurance carriers and both Federal and State laws.
* Attend and complete all training sessions required by HUB Corporate or Management.
* Abide by all regulations, policies, work procedures and instructions.
* Other responsibilities/duties as assigned or requested by Management.
Qualifications:
* Three years of experience in employee benefits account management; preferably at a broker agency.
* Valid current Life/Health license required.
* Familiarity with state and federal compliance regulations and industry trends/best practices.
* Intermediate to advanced proficiency with Microsoft Office products.
* Detail oriented with the ability to prioritize and multitask.
* Excellent organizational, interpersonal, and written and verbal communication skills.
* Outstanding customer service skills.
* Ability to work independently, as well as, in a team environment.
Our Preferred Candidate Will Have:
* Strong working knowledge of Agency Management Systems such as BenefitPoint, Brokerage Builder, EPIC.
* Proficient in the use of virtual meeting software, such as Microsoft Teams, Zoom, and GotoMeeting.
* Knowledge of underwriting principals, alternative funding arrangements and self-funding, a plus.
* Ability to analyze claims and renewal data for large fully-insured and self-funded accounts.
* College degree preferred but not required.
* Bilingual abilities in English and Spanish.
What We Offer You:
At HUB International, we're invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work-life balance, we've got you covered.
We believe in continuous learning and career momentum. Whether you're just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you thrive. When you grow, we grow!
Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:
* Medical, Dental, Vision and Prescription Drug Coverage
* Health Plan Reimbursement Program
* Health Savings Account (HSA)
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Comprehensive Wellness Program
* Flexible Spending Accounts (FSAs)
* Life and Disability Plans
* Long-Term Care
* Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
* Low-Cost Loan Program and Student Loan Resources
* Vacation, Holiday, Sick, and Personal Time Off
* Comprehensive Onboarding
* Continuing Education
* Flexible Work Arrangements
* Dress for Your Day Dress-Code
Culture & Belonging Employee Networks:
At HUB, inclusion isn't just a core value - it's a shared commitment. We're building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self.
One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks - communities where connection, support, and impact come to life.
Currently we have the following networks:
* HUB Women Network
* HUB Black Inclusion Network
* Asian Pacific Islander Network
* Hispanic Network
* HUB Young Professional Enrichment (HYPE)
* Indigenous Network
* Pride Network
* Military Veterans/Military Spouses & Families Network
Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:
* Talent - the attraction, recruitment, and hiring of the best diverse talent;
* Culture - creating a culture of Inclusion and Belonging; and
* Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.
The expected salary range for this position is $75,000 to $100,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
Apply today!
* LI-AM
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Auto-ApplySenior Client Manager, Employee Health & Benefits
Rockville, MD jobs
Company:Marsh McLennan AgencyDescription:
Senior Client Manager, Employee Health & Benefits
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager, Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Senior Client Manager on the Employee Health & Benefits team, you'll provide advanced client service including claim resolution, billing and eligibility issues. Solves complicated issues while keeping consultant informed of results. Our Senior Client Manager drives carrier negotiations and oversees technology implementation, testing and achieves clean “go-live” to client. In addition, they will conduct carrier implementation with a high level of attention to detail on complex benefit design. Our Senior Client Manager demonstrates the ability and confidence in driving client strategy and directly interacts with client's decision makers. Advanced knowledge of self-funded plans will be needed to navigate this role, as well as experience in captive markets.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelor's Degree or equivalent work experience
Working knowledge of insurance products/lines and various funding mechanisms with advanced knowledge of self-funding and captive markets
Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
5-7 years of experience in HR or benefits
Life & Health license or ability to obtain within 90 days
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work, minimum 3 days in the local office
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAEHB
#MMAMID
#LI-Hybrid
The applicable base salary range for this role is $80,600 to $128,700
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Auto-ApplySurety Client Executive
San Felipe, TX jobs
EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams.
Key Responsibilities:
* Client Relationship Management:
* Serve as the primary contact for clients regarding surety needs.
* Build and maintain strong, trust-based relationships with clients.
* Advise clients on complex surety matters and bonding strategies.
* Surety Program Development:
* Understand clients' business operations and financials to tailor bonding solutions.
* Analyze financial statements, credit reports, and project histories to assess bonding capacity.
* Coordinate market selection and negotiate terms with surety carriers.
* Marketing & Business Development:
* Assist producers in soliciting new surety business.
* Develop leads through industry networking, internal referrals, and market research.
* Participate in formal presentations to client decision-makers.
* Carrier Relations:
* Maintain effective relationships with surety carriers.
* Stay informed on industry trends, regulations, and available products.
* Ensure compliance with underwriting standards and carrier expectations.
* Internal Collaboration:
* Work closely with producers, client executives, and support staff.
* Mentor junior team members and contribute to a collaborative work environment.
* Coordinate servicing efforts to ensure high-quality client support.
Qualifications:
* Bachelor's degree in Business, Finance, Accounting, or related field, preferred.
* Minimum of 5 years of experience in the surety or insurance industry.
* Strong understanding of surety products, underwriting principles, and financial analysis.
* Excellent communication, organizational, and problem-solving skills.
* Proficiency in Microsoft Office Suite; experience with Tinubu preferred.
* Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus.
Competencies:
* Client-focused with a commitment to delivering exceptional service.
* Critical thinking and analytical skills.
* Professionalism and reliability.
* Ability to manage multiple priorities and meet deadlines.
* Strong interpersonal and negotiation skills.
This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment..
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated.
* For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf).
* Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team.
* Conducts marketing and new business development for employee's book of business.
* Delegates office administrative work to appropriate staff and oversees tasks.
Business Growth
* Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business;
* May have a production goal. Production goals are subject to periodic adjustment by the Company.
Service
* Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs;
* Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
* Interface with clients, producers and other team members to develop a comprehensive customer service plan;
* Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives;
* Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage;
* Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication;
* Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate.
Marketing
* Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies;
* Negotiate with carriers for best available premiums, commissions and coverage;
* Conduct sales presentations as part of team;
* Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments.
Personal and Organizational Development
* Set priorities and manage workflow for self to ensure all goals are met;
* Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts;
* Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records;
* Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
* Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
* Enjoy active participation in community organizations;
* Project a professional image in action and appearance.
SUPERVISORY RESPONSIBILITIES:
* None
KEY COMPETENCIES:
* Full knowledge of commercial lines of coverage and services;
* Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
* Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include
Windows, Outlook, Word, PowerPoint, Publisher & Excel;
* Strong attention to detail and time management abilities;
* Strong ability to multi-task and assign priority;
* Ability to work effectively and efficiently both with and without direct supervision;
* Ability to work effectively and efficiently in a team environment as well as independently;
* Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
* High school diploma or G.E.D. equivalent required. College degree or equivalent experience required;
* Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts
One year of direct supervisory experience required.
* Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
State Property & Casualty License required;
Valid Driver's License required.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
#LI-LL1
#LI-Hybrid
Auto-ApplySenior Client Manager
Texas jobs
Senior Client Manager - Key Accounts & Large Group (Employee Benefits) Venbrook Insurance Services, one of the largest independent insurance brokerages in the U.S., is seeking a highly accomplished and strategically-minded Senior Client Manager to join our dynamic Employee Benefits Department.
This is a pivotal role managing a complex portfolio of key mid-market and large group clients (100 - 5,000 employees). You will serve as the primary service and strategic lead, partnering directly with Client Executive to deliver proactive consulting, seamless service execution, and ensure the retention and growth of our most valuable accounts.
If you thrive on navigating complex benefit plan designs, leveraging your deep technical compliance knowledge (especially 5500s and PCORI), and crafting compelling RFPs and presentations, this hybrid opportunity offers significant visibility and growth potential.
________________________________________
Location & Travel
• Work Arrangement: Hybrid
• Location Flexibility: Can be based in the West Coast, Mountain Region, or Central Time Zone.
• Travel: As needed for client meetings, strategic planning sessions, and team on-sites.
________________________________________
Key Responsibilities & Deliverables
Client Service & Consulting
• Act as the primary day-to-day service contact for a complex book of key accounts and large group clients, overseeing all service deliverables.
• Partner with Client Executive to execute multi-year benefit strategies, financial plan performance reviews, and drive client satisfaction and retention.
• Create, develop, and manage compelling Requests for Proposal (RFPs) to support new business acquisition and strategic vendor/carrier selection for existing clients.
• Serve as the escalation point for complex client issues, benefit administration challenges, and vendor disputes, ensuring timely and effective resolution.
• Must be proficient and well-versed in the annual filing requirements for 5500s, Self-Funded Accounting, and PCORI compliance.
• Participate in cross-functional projects related to open enrollment, client onboarding, and system enhancements
• Perform additional duties and projects as assigned to service, retain and grow existing business and support new business growth
Operational Excellence & Renewal Management
• Oversee and execute the full client lifecycle, including renewal preparation, open enrollment project management, legal notices, and compliance deliverables (e.g., ACA, SPDs).
• Manage benefits administration processes across various systems (e.g., Ease, Navigator, AMS), ensuring data accuracy and process efficiency.
• Lead carrier and vendor implementation projects (including BORs), ensuring seamless integration and alignment with client expectations.
• Support all phases of the renewal and marketing process, including data gathering, financial summary preparation, and negotiation strategy with Client Executive.
Process Improvement & Technical Acumen
• Support sophisticated plan designs across Self-Funded, Level-Funded, and Fully Insured arrangements.
• Review and analyze financial, claims, and utilization data to support strategic recommendations and plan performance reviews.
• Identify, recommend, and implement operational improvements to enhance both the client experience and internal workflows.
• Ensure rigorous compliance with evolving regulatory requirements and industry best practices.
________________________________________
Qualifications & Background
• Experience: Five (5) to eight (8) years of progressive employee benefits account management experience, specifically supporting complex mid-market and large group clients (100 - 5,000 employees).
• Language Skills: Fluency or professional working proficiency in Spanish (bilingual) is highly desirable.
• Technical Expertise (REQUIRED): Proven proficiency with 5500 filings, Self-Funded Accounting/financial processes, and PCORI fee compliance.
• Licensing: Active Life & Health License
• Software Proficiency (CRITICAL):
o Microsoft Excel: Advanced skills including creating complex data lists, pivot tables, and interactive modeling for financial analysis and client recommendations.
o Microsoft PowerPoint: Expertise in creating polished, strategic, and engaging client-facing decks and presentations for renewals, plan reviews, and prospective business.
• Skills: Demonstrated ability to manage high-volume, complex service cycles, exceptional communication/presentation skills, and a strong collaborative work style.
Auto-ApplyClient Relationship Manager - Retirement Plans
Blue Bell, PA jobs
About Legacy Planning
Legacy Planning Partners, a HUB International company, is an independent financial planning services company with 3 locations in Southeastern, PA. Legacy Planning is growing and looking to hire a Client Relationship Manager to the Retirement Plans team in the Blue Bell, PA location. Our mission is to make a significant impact in the lives of our clients, their families, and their communities through comprehensive and strategic financial planning.
Position Overview
The Client Relationship Manager (CRM) plays a pivotal role in delivering an exceptional retirement plan experience for our clients. This position focuses on proactive client service, strategic plan design, and expert guidance on qualified plan administration. The CRM builds and maintains trusted relationships with plan sponsors, advisors, and partners-serving as their go-to resource for compliance, operations, and plan performance.
Key Responsibilities:
Client Service & Relationship Management
Serve as the primary point of contact for retirement plan clients, ensuring responsive and proactive communication.
Build and maintain strong, consultative relationships with plan sponsors and advisors.
Lead client plan review meetings, delivering insights on plan performance, design improvements, and compliance matters.
Anticipate client needs and coordinate timely solutions across internal and external partners.
Plan Design & Administration
Support the senior advisor with plan design strategies that align with business goals and regulatory requirements.
Monitor and communicate legislative and regulatory updates that may affect plan operations or design.
Manage plan amendments, mergers, and coverage or benefit structure changes.
Collaborate with internal and external experts to address testing corrections, allocation enhancements, and compliance matters.
Support audit preparation and ensure all required documentation and communications are completed accurately and efficiently.
Business Change & Compliance Support
Guide clients through organizational changes, including mergers and acquisitions, ensuring smooth transitions.
Provide consulting on testing, failures, and compliance corrections.
Partner with service providers to ensure ongoing plan compliance and operational integrity.
Internal Operations & Team Collaboration
Contribute to revenue goals through retention, cross-servicing, and client satisfaction.
Collaborate with internal operations to ensure service excellence and process consistency.
Qualifications:
Education & Experience
Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent experience).
Minimum 5 years of experience in retirement plan administration, client servicing, or related financial services.
Comprehensive understanding of ERISA, DOL regulations, and qualified plan design principles.
Licensing & Credentials
FINRA Series 6, 63, or 65/66 preferred.
QKC, QKA, QPA, PPC, AIF, QPFC, NQPC or other industry designations a plus.
Skills & Competencies
Exceptional client relationship and communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced, detail-oriented environment.
Proficiency in Microsoft Office Suite and retirement plan recordkeeping systems.
High level of professionalism, integrity, and commitment to client success.
Compensation & Benefits
Competitive salary commensurate with experience.
Performance-based incentives.
This position is a full-time salaried position with company provided benefits and paid time off. Experience and education will be considered when offering compensation.
Department Account Management & ServiceRequired Experience: 5-7 years of relevant experience Required Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team **********************************. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Auto-ApplyClient Engagement Partner - 100% Commission | San Angelo, TX (SG-536109)
San Angelo, TX jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Client Executive - Healthcare
Baltimore, MD jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
RCM&D is currently searching for a Client Executive in our Healthcare department. The successful candidate will participate in business development opportunities, working with the Sales Executives. Additionally, the Client Executive will actively be involved in market-building activities, such as participation in industry groups and speaking engagements.
Essential Functions
Maintain and grow a designated book of business as outlined in individual incentive plans; accountable for growth, retention, and client satisfaction for that book of business.
Meet personal new business goals as set forth by Client Service Team Leader and Division Director.
Develop a thorough understanding of client businesses, their policies, practices, and industries.
Understand and guide clients through the initial objective-setting process.
Produce new business on a regular basis that generates revenue to meet the annual goals of the department.
Interpret technical findings and communicate them to clients in reports and presentations. Review all program calculations and reports for accuracy prior to client delivery.
Extract information and draw conclusions from carrier data and claim reports to interpret trends and anticipate potential problems for clients.
Assist clients with plan design, funding, administration, and communications consulting.
Assess client needs and questions and review options with clients, making sound recommendations on a day-to-day basis.
Manage the client cycle and monitor timeframes and renewal deadlines.
Plan and conduct annual stewardship meetings.
Retain and develops account by making recommendations regarding the risk to the customer for the most cost effective and proper insurance coverage, preparing proposals, evaluating and recommending other lines, and providing additional resources for the client, as needed.
Review policy coverages and identify cross-selling and additional revenue opportunities.
Keep abreast of new sales programs. Attend company-sponsored seminars and educational sessions to maintain product knowledge and underwriting expertise.
Maintain client files on EPIC system and use EPIC to perform all transactions.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary.
7+ years' experience handling large accounts at a high level of responsibility.
Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints.
Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes.
Possesses strong oral and written communication skills; communicates effectively with customers and insurance companies.
Possesses excellent organizational skills and strong financial analysis acumen.
Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude.
Exhibits solid time management skills; able to work under pressure to meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests.
Additional Qualifications
Possess appropriate, jurisdictional licenses
Experience with Applied EPIC desired but not required
Bachelor's degree in business or other related field is preferred.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyCommercial Lines Senior Client Manager
Houston, TX jobs
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Summary
The Senior Client Manager independently serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and goals within the organization to ensure quality.
Primary Responsibilities
Primary Activities (at least 60% of time)
Evaluates exposures, obtains quotes, review, negotiate and finalize quotes
Obtains information from client, analyzes risk, and applies technical expertise/knowledge to make recommendations.
Determines Markets within Core Carrier Strategy
Creates solutions and make recommendations in preparation for the strategy meeting with Client Advisor.
Creates complete carrier submission and submits
Obtains signed binding and notifies carriers
Reviews binding documents for accuracy
Contract Reviews
Other Responsibilities, as applicable
Set up and maintain accurate account details, contacts, and policy information in EPIC
Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
Attach, organize, and name documents in EPIC
Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.
Create activities in EPIC and assign to applicable team member
Maybe responsible for ordering loss runs, generating proofs and endorsement and audit review.
Position Specific Skills/Qualifications
Work Experience
3+ years' experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages
Professional Licenses/Certifications
Must hold state Property & Casualty insurance license
Essential Skills/Competencies
Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be skilled in Excel, Word, and other MS Office products.
Able to understand new technology platforms quickly.
Proficient in agency management systems (EPIC) and carrier sites.
Hands on personal approach to customer service. Maintains effective relationships with clients, co-workers, and colleagues.
Maintains effective relationships with clients, co-workers, and colleagues. Viewed as a team player and is cooperative and collaborative
Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs.
Has a deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert.
Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects.
Able to solve difficult problems that are not routine, but not overly complex.
Able to develop short- and long-term strategies that have high impact on client/prospects and the business. Anticipates obstacles and identifies ways to overcome them.
Provides resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service.
Education
High School Diploma or equivalent experience.
Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Sr Client Onboarding Manager (Large Market Retirement)
Baltimore, MD jobs
Job Family Transactions / Client Processing About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.
We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Summary
Oversee the onboarding of new plan sponsor retirement plans and the conversion of existing plans from other providers. Provide customized service and communications throughout the installation process to ensure deliverables are met. Manage relationships with plan sponsors, financial advisors, third party administrators, and associated stakeholders. The senior role is responsible for onboarding mid and large plan sponsors with high employee counts, requiring in-depth retirement plan knowledge and installation process expertise. Serve as a mentor to more junior staff.
Responsibilities
Transition
* Manage the installation of defined contribution retirement plans, during start up or conversion, for single employer and multiple employer plans.
* Analyze deliverable dates and timetables to create detailed project plans encompassing all aspects of the installation.
* Evaluate timelines for liquidation of investments and receipt of plan data from prior providers in consideration of SOX blackout and plan effective dates. [Commentary: TM understands legal rules and provider practices to determine best timing to receive plan data]
* Determine education options and delivery methods best suited for plan sponsors and participants, and coordinate with trainers to initiate.
* Manage transition of funds out of blackout to the service team within set timetable. Initiate extension notices if needed.
Compliance/Technical
* Delegate and monitor record keeping setup, asset transfer, allocation, and first deposits, including the education, integration, and mapping of payroll files/methods.
* Ensure plan set up consultants prepare documents related to plans and contracts, including employee disclosure material required to establish a new retirement plan.
* Create and ensure regulatory notices are accurate and distributed to participants on time.
* Conduct consultative discussions for plan reviews and assist plan sponsors with compliance questions related to plan design.
Relationship Management
* Serve as primary plan sponsor contact during the installation process to ensure all aspects of the transition process meet client expectations.
* Analyze data, conversion, payroll, and census files received from the client to assess the accuracy and consistency of information. Notify the plan sponsor and internal/external contacts of issues that may impact the success of the transition.
* Plan and execute internal and external communications with plan sponsors, financial advisors and third-party administrators based on client preferences and culture.
* Manage relationships with internal partners, sales executives, plan sponsors contacts, financial advisors and third parties throughout the installation process to ensure deliverables are met.
* Confirm the accuracy and delivery of enrollment materials to participants once plans are in place.
Qualifications
* Bachelor's degree in a business field or equivalent experience
* Five years of experience in the financial services industry including client management, installations/conversions, or contract compliance
* In-depth understanding of retirement plan regulations
* Client focused to provide exceptional customer service
* Outstanding written/oral communication and relationship building skills
* Time management and organizational skills to handle multiple installations at various points in the conversion project lifecycle
* Problem solving skills and attention to detail
* Ability to quickly learn and navigate numerous systems/applications
Preferred Qualifications
* Demonstrate expertise in managing mid-market plans with a focus on assets typically valued at $50 million and above
Working Conditions
* Office or hybrid office (In office Tuesday, Wednesday, and Thursday)
Compensation
The Salary for this position generally ranges between $82,000 - $92,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus of 12.5% based on the Company Bonus Plan/Individual Performance and is at the Company's discretion
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This is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
* Competitive Pay
* Bonus for Eligible Employees
Benefits Package
* Pension Plan
* 401k Match
* Employee Stock Purchase Plan
* Tuition Reimbursement
* Disability Insurance
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Employee Discounts
* Career Training & Development Opportunities
Health and Work/Life Balance Benefits
* Paid Time Off starting at 160 hours annually for employees in their first year of service.
* Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
* Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
* Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
* Adoption Assistance
* Employee Assistance Program
* College Coach Program
* Back-Up Care Program
* PTO for Volunteer Hours
* Employee Matching Gifts Program
* Employee Resource Groups
* Inclusion and Diversity Programs
* Employee Recognition Program
* Referral Bonus Programs
Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
Transamerica's Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
* As of December 31, 2023
Auto-ApplySenior Client Manager, Business Insurance
Huntingtown, MD jobs
Company:Marsh McLennan AgencyDescription:Marsh McLennan Agency Senior Account Manager, Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Account Manager, Business Insurance at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Senior Account Manager on the Business Insurance team, you will manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. Providing coverage analysis, risk management recommendations, negotiating coverage and pricing with carriers, preparing proposals, and resolving billing issues will be part of your day-to-day. You will also mentor our Client Service Associates by developing their policy-checking skills and coverage knowledge.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
High school diploma or equivalent required
Minimum 5 years' experience in Business Insurance
Property & Casualty license (or ability to obtain in 90 days of employment)
Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
Associates or Bachelors degree preferred
Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Facebook
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LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAMID
#MMABI
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Auto-ApplySurety Client Executive
Dallas, TX jobs
EPIC Insurance Brokers is looking for an experienced Surety Account Executive. This role will be a hybrid position and we are open to hiring candidates local to either our Sothern California or Texas offices. The Surety Account Executive serves as a key client-facing role within the Surety department. This professional is responsible for managing and growing a portfolio of surety clients, providing expert guidance on bonding solutions, and maintaining strong relationships with clients, carriers, and internal teams.
Key Responsibilities:
* Client Relationship Management:
* Serve as the primary contact for clients regarding surety needs.
* Build and maintain strong, trust-based relationships with clients.
* Advise clients on complex surety matters and bonding strategies.
* Surety Program Development:
* Understand clients' business operations and financials to tailor bonding solutions.
* Analyze financial statements, credit reports, and project histories to assess bonding capacity.
* Coordinate market selection and negotiate terms with surety carriers.
* Marketing & Business Development:
* Assist producers in soliciting new surety business.
* Develop leads through industry networking, internal referrals, and market research.
* Participate in formal presentations to client decision-makers.
* Carrier Relations:
* Maintain effective relationships with surety carriers.
* Stay informed on industry trends, regulations, and available products.
* Ensure compliance with underwriting standards and carrier expectations.
* Internal Collaboration:
* Work closely with producers, client executives, and support staff.
* Mentor junior team members and contribute to a collaborative work environment.
* Coordinate servicing efforts to ensure high-quality client support.
Qualifications:
* Bachelor's degree in Business, Finance, Accounting, or related field, preferred.
* Minimum of 5 years of experience in the surety or insurance industry.
* Strong understanding of surety products, underwriting principles, and financial analysis.
* Excellent communication, organizational, and problem-solving skills.
* Proficiency in Microsoft Office Suite; experience with Tinubu preferred.
* Property/Casualty license and relevant industry designations (e.g., AFSB) are a plus.
Competencies:
* Client-focused with a commitment to delivering exceptional service.
* Critical thinking and analytical skills.
* Professionalism and reliability.
* Ability to manage multiple priorities and meet deadlines.
* Strong interpersonal and negotiation skills.
This role is ideal for a highly motivated insurance professional who thrives in a fast-paced environment..
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Primary expert resource and first point of contact for clients, which includes research/analysis and handling of wide variety of client questions on coverage/eligibility, contractual issues, and government reporting compliance. Prepares endorsements per client requests. Prepares and provides resource, trend and legal update information to clients on on-going basis. Routine questions are delegated.
* For new and renewal business, analyzes relevant client data (e.g., census/experience data, contractual requirements for insurance), conducts market comparisons by analyzing insurance rate and renewal information and obtaining quotes, strategizes with clients (typically senior-level executives and managers), makes recommendations to clients regarding coverage and exclusions; negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to act on its behalf).
* Provides marketing and new business development support to producers, including preparing presentations and proposals, participating in meetings with prospective clients as part of team.
* Conducts marketing and new business development for employee's book of business.
* Delegates office administrative work to appropriate staff and oversees tasks.
Business Growth
* Lead account team for accounts in assigned book of business, coordinating the efforts of other team members (marketing, account management, employee benefits, branch management, claims, etc.) to produce, service and retain business;
* May have a production goal. Production goals are subject to periodic adjustment by the Company.
Service
* Establishes and maintains primary, on-going business relationship with client and becomes first point of contact for all future client service needs;
* Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
* Interface with clients, producers and other team members to develop a comprehensive customer service plan;
* Analyze census and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives;
* Negotiate with carriers on clients' behalf for best available premiums, commissions and coverage;
* Handle or provide expert resource to clients regarding open enrollment meetings, including customized material preparation and communication;
* Ensure expert knowledge is maintained and prepare resource information for clients to continually keep informed of benefit trends, State and Federal legislation, rules and regulations; Advise clients on government reporting compliance issues, as appropriate.
Marketing
* Preparation of Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), including analysis of census, current and/or proposed benefit plan designs, market comparison data, and contribution strategies;
* Negotiate with carriers for best available premiums, commissions and coverage;
* Conduct sales presentations as part of team;
* Analyze and provide client referrals to Sales Team for Employee Benefits and Private Client Departments.
Personal and Organizational Development
* Set priorities and manage workflow for self to ensure all goals are met;
* Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts;
* Maintain up-to-date proposals, workflow logs, update all benefits information on agency management system, manuals or other required documentation and records;
* Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
* Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
* Enjoy active participation in community organizations;
* Project a professional image in action and appearance.
SUPERVISORY RESPONSIBILITIES:
* None
KEY COMPETENCIES:
* Full knowledge of commercial lines of coverage and services;
* Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects;
* Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include
Windows, Outlook, Word, PowerPoint, Publisher & Excel;
* Strong attention to detail and time management abilities;
* Strong ability to multi-task and assign priority;
* Ability to work effectively and efficiently both with and without direct supervision;
* Ability to work effectively and efficiently in a team environment as well as independently;
* Strong interpersonal communication skills, both written and oral
EDUCATION and/or EXPERIENCE:
* High school diploma or G.E.D. equivalent required. College degree or equivalent experience required;
* Ten or more years experience in mid-size brokerage or carrier working on middle-market accounts
One year of direct supervisory experience required.
* Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
State Property & Casualty License required;
Valid Driver's License required.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
#LI-LL1
#LI-Hybrid
Auto-ApplyClient Executive - Group Benefits
Pittsburgh, PA jobs
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?
Oswald Companies seeks goal-driven professionals ready to take their career to the next level.
Job Summary: Responsible to retain the existing business and grow the assigned group of accounts. In a leadership role, collaborates with client teams in the tactical and strategic delivery of services promised; works closely with internal resources as needed to satisfy the client's needs.
A Day in The Life:
Serves as the key relationship contact by account at all leaderships levels for the assigned book of business with a total book value from $750K to $2M.
Achieves TAS (Total Account Selling) goals in collaboration with Sales/Business Development; meets individual cross-selling and up-selling objectives.
Provides support as needed to the assigned Senior Client Executive(s) in the management of their account activity and book of business.
Develops, leads and executes account strategy with the client and the assigned team of Oswald professionals; develops an annual service plan with focused goals, which includes stewardship, pre-renewal, policy delivery and open item components.
Directs and implements cost effective benefit solutions to minimize risk and ensures the selected strategy is effectively designed, communicated and implemented by the account team; responsible for claims and loss control oversight.
Pursues innovative alternatives that may lead to more effective client solutions.
Ensures the assigned service team maintains the existing account base while having responsibility to identify the opportunity for up selling and cross selling all Oswald Products/Services across business lines.
Collaborates with supervisor to identify, quantify and develop a plan to expand the depth of services provided; works closely with internal departments to formulate and execute a sales strategy.
Oversees the new client onboarding process, which includes verifying all services sold, understanding client expectations, and the creation of the short-term and long-term plan to deliver services.
Directs support team activities to meet the client's specific needs, which include the creation of the annual service calendar, scheduling meeting times and agenda, and other deliverables to be completed by the established client deadline.
Responsible to review and approve all client deliverables which may include pre-renewal projection, market evaluation and pricing summary, annual renewal, open enrollment materials, annual utilization review, compliance notifications, wellness information and any other item deemed necessary; may conduct open enrollment meetings.
Ensures all client revenue is collected on a timely basis, which may include consulting fees and carrier commissions.
Participates in client meetings and ensures meeting notes clearly outline actions needed and the team members responsible for execution and delivery.
Formulates the strategic planning process and collaborates with the assigned client team to execute plan specifics for an integrated and comprehensive health management strategy customized to the client's needs.
Initiates the renewal negotiation process with carriers.
Trains support staff in the understanding and coordination of key operational activities and processes; develops the skills of team members and their industry knowledge base.
Understands the details of Healthcare Reform, HIPAA, COBRA and other legislation, which affects the business unit; guides the client in the execution of the appropriate steps to meet regulatory requirements.
Attains further education, coursework and skills development opportunities to obtain professional designations in their field of expertise.
Develops leadership capabilities in the planning, execution and delivery of special projects as needed; serves as a change agent where circumstances dictate.
Provides effective client stewardship and communication, including uniform reporting and profitability analysis.
Maximizes the integrity of account intelligence through timely and accurate updates of key client data in the CRM; this includes the names of business owners, executive staff, board members, center-of-influence relationships, and community/outside board involvement.
What You'll Need:
A college degree is an advantage but not a requirement
Life, Health & Accident License required
At least 5 to 10 years of industry knowledge is required, to include experience in medical benefits and ancillary lines of coverage
Strong sales aptitude and personal characteristics required.
Strong tactical skillset
General understanding of technical concepts - self-funding, different carriers solutions, etc.
Strong relationship skills
Ability to execute
Self-starter - Ability to work independently with little oversight
Intuitiveness - knowing when to loop in Client Executive and leadership for escalated issues
Ability to oversee CSA's and provide general tactical oversight
Project management skills - ability to work with internal and external partners to deliver results timely.
Who You Are:
Significant understanding of self-funding - able to understand and present data, able to view analysts work and carrier renewals and interpret them
Strong technical skills - understands all components of a benefits program
Strong presentation skills - ability to adapt
Sales mindset - ability to identify upsell/cross-sell opportunities
Strategic thinker - able to connect solutions with data
Accountability - overall accountability for anything with a client - wrong, right, indifferent
Strong communication skills - ability to know how and when to communicate
Relationship builder - build relationships with clients, carriers, and internal partners
Strong leadership skills - ability to coordinate all aspects of a project and make sure folks deliver on timelines
Who is Oswald?
Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.
We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.
Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.
Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.
What you'll get...
At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.
At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.
At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.
At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.
In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.
Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.
Paid time off annually and a sabbatical at every 10-year service anniversary.
Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)
Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations
Access to specialized leadership development programming designed to take your career to the next level.
And so much more!
To learn more about Oswald, our culture and everything we have to offer, visit us on LinkedIn.
Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.
Auto-ApplyClient Manager - Commercial
Owings Mills, MD jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
The Client Manager is responsible for assisting the Commercial Lines Client Executive and Senior Client Manager with client service needs; making changes to existing accounts; handling and processing new and renewal commercial business; meeting service and sales delivery standards; and performing essential functions to the quality and service standards developed by the agency.
Essential Functions
Assist Client Executive in obtaining applications for renewal business
Assist Client Executive in marketing of renewal business to include sending submissions/supplemental applications to carriers for quotes and/or requesting rating to be completed by ResourcePro
Request renewals, endorsements, and other needed data to and from the companies and insureds as advised by Client Executive and/or client, where applicable
Generate client proposal reflecting coverages quoted for client meeting
Notify Client Executive of insurance requests to cancel and assist in client retention if needed
Helps keep the team on target as per internal procedures and standards
Provides training, support, and leadership to team members where needed
Meet and greet visiting carriers and their internal representatives as needed
Participate in workflow / improvement planning meetings
Refer current and prospective clients to Employee Benefits and Personal Lines departments for solicitation of those lines of business
Review all activities relating to the public, clients, and companies to avoid issues involving potential errors and omissions
Inform and educate clients about policy coverage, changes, exclusion, and insurance coverage needs
Maintain up to date awareness of carriers rating capabilities, new and renewal business criteria, scoring and appetites.
Participate in seminars and other training to maintain required licenses and for knowledge and skill development
Perform other duties as requested
Additional job duties as assigned.
Minimum Education/Abilities/Skills
High school diploma or GED, plus a minimum of 5 years of insurance experience with handling 100+ middle market level accounts at a high level of responsibility.
Maintain a client centric focus; is highly responsive to internal and external stakeholders' needs and can manage/meet/exceed expectations.
Team player with a positive attitude and willingness to learn; work collaboratively with internal and external stakeholders.
Ability to work independently with limited supervision.
Ability to learn third party computer programs/websites.
Possess the following skills:
Strong oral and written communication
Proactivity
Critical thinking
Organization and time management
Accounting and analytical
Strong attention to detail
Project management
Demonstrate accountability, work well under pressure, and meet deadlines and deliverables.
Projects confidence in interactions with colleagues and clients.
Contribute to team efficiency by sharing knowledge and best practices.
Proficient with Microsoft Office suite.
Additional Qualifications
Active MD resident or non-resident Property and Casualty License
Experience with Applied - EPIC
Desire to pursue Professional Insurance Designation e.g. CPCU, CIC, CLCS, AAI, CISR
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
Auto-ApplyClient Relationship Manager
Towson, MD jobs
Job DescriptionDescription:
Responsible for the day-to-day account management for routinely/moderately complex client accounts for large group department 51+ fully insured and self-funded. Manages the assigned book of business and builds, expands, and solidifies relationships with existing clients.
Objectives
· Manage client processes accurately and timely: RFP, Client Set-Up, Closing Process
· Complete compliance reviews accurately and timely
· Communicate to clients consistently and pro-actively
· Attend at least one training/seminar/workshop per quarter
Essential Functions
Day to day contact for client for service needs; provide administrative support to an assigned block of clients. Must have a Life and Health license.
Manage client set-up, renewals, run open enrollment meetings and client meetings as needed.
Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the Capital Services recommendations.
Resolve the most complex customer service problems directly; escalate client concerns when appropriate including claims.
Take the lead on overall compliance for the client to include annual compliance review and overall, Health and Welfare plan compliance.
Maintain data integrity and quality with any applicable software on a timely basis.
Coordinate employee communications for enrollment.
Establish and preserve a solid business rapport with clients and vendors.
Educate clients on applicable legislation and market trends.
Contract review and negotiations.
Provide Vendor Management support for client.
Prepare client utilization reports for review with client.
Manage and update client's benefit portals.
Generate client interest in additional lines of coverage and cross selling opportunities
Participate in workshops, seminars, certifications, software/hardware updates, and/or health & welfare coursework to ensure highest level of industry knowledge. Other duties as assigned.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand; walk; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Requirements:
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position requires long hours and some weekend work.
Travel
Travel is a requirement of this position and may involve out-of-area and overnight travel.
Required Education and Experience
1. Bachelor's Degree or higher in Management, Business, or related field, with a minimum of 7-10 years professional working experience as an account manager or client service representative in the insurance (or a related) industry; or a combination of education and experience.
2. Proficient knowledge of Microsoft Windows applications and MS Office (Word, Excel, PowerPoint, Outlook).
3. Must maintain Life/Health Producer license.
4. Must possess excellent problem-solving and analytical skills and be able to translate business and technical requirements into workable solutions.
5. Must possess strong communications skills (written and verbal) with an ability to communicate directly with clients, vendors, colleagues and executive management team.
6. Must possess the ability to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets.
7. Must possess the ability to work effectively as an individual and part of a team.
Wealth Management Client Relationship Manager
Frisco, TX jobs
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping them grow their practice through referrals to deliver financial solutions that ignite the dreams of the people we exist to serve. Should the following skills reflect who you are and who you aspire to be, you will thrive as a Wealth Management Client Relationship Manager at TIAA. • Deeply curious with a demonstrated ability to uncover the needs of the client. • Giving and receiving constructive feedback are hallmarks of your character. • Unlocking the value of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose is your north star. • Motivated by finding solutions, you maintain an entrepreneurial mindset in pursuit of growth. • Takes tremendous pride in your knowledge of the investment solutions our advisors are recommending as well was your understanding of the importance of financial planning. • Thrives in an environment of empowerment and accountability, learns from mistakes, and applies the learning to drive performance, while maintaining an unwavering work ethic.
Key Responsibilities and Duties
The Wealth Client Relationship Manager partners with Wealth Management Advisors in delivering client service and supporting high-net worth clients. Working under moderate supervision, this job operationally leads Wealth Management advisory teams to help high-net worth clients achieve their financial goals. This includes managing the responsibilities for a book of assigned clients, supporting the implementation of financial plan recommendations and the coordination of asset consolidation.
Communicates clearly and succinctly, utilizing interpersonal communication and relationship building skills.
Manages time and resources efficiently and effectively to bring compounding value and excellence to our clients.
Builds meaningful and long-lasting relationships, while supporting advisors to implement TIAA advice and planning solutions.
All licenses and registrations must be obtained within 120 days from start date.
Educational Requirements
University (Degree) Preferred
Work Experience
2+ Years Required; 3+ Years Preferred
FINRA Registrations
SRC Indicator: Series 7; Series 63; Series 65; Series 66
Licenses and Certifications
Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
6IC
Required:
2+ years of financial services experience.
Series 7, 66 (63 and 65), and life and health insurance licenses completed within 120 days of start date.
Preferred:
3+ years of financial services experience.
Series 7, 66 (or 63 and 65), and life and health insurance licenses completed.
Related SkillsBusiness Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management
Anticipated Posting End Date:
2025-12-31Base Pay Range: $62,500/yr - $87,500/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
_____________________________________________________________________________________________________
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: **************
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
Auto-ApplyWealth Management Client Relationship Manager
Frisco, TX jobs
Wealth Client Relationship Manager The Wealth Client Relationship Manager partners with Wealth Management Advisors in delivering client service and supporting high-net worth clients. Working under moderate supervision, this job operationally leads Wealth Management advisory teams to help high-net worth clients achieve their financial goals. This includes supporting the implementation of financial plan recommendations and the coordination of asset consolidation. All licenses must be obtained within 120 days from start date.
Key Responsibilities and Duties
Manages individual relationships with high-net worth clients across all products and services, focusing on building book of businesses, strengthening relationships, and growing and retaining assets.
Leads advisory team practice management meetings to promote efficient and effective practices and supports advisory team in overall book management strategy.
Provides client service and sales support as a part of the Wealth Management advisory team, focusing primarily on advice implementation and asset consolidation coordination.
Guides client on income execution, including assisting clients in completing forms and reviewing forms for accuracy.
Performs registered and non-registered activities related to identifying client needs and identifying potential issues with current financial plans (estate planning, beneficiaries, etc.).
Identifies client concerns and gathers additional information regarding clients' current financial situation and potential future needs.
Identifies sales and asset retention opportunities.
Coordinates sales cycle management activities, including follow-through on asset growth opportunities to ensure timely sales execution.
Supervises client outreach and marketing campaigns as determined by the advisory team to educate clients on additional WM products and services.
Educational Requirements
University (Degree) Preferred
Work Experience
2+ Years Required; 3+ Years Preferred
FINRA Registrations
SRC Indicator: Series 7; Series 63; Series 65; Series 66
Licenses and Certifications
Life and Health Insurance License (Resident State) - Multiple Issuers required
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
6IC
Required:
2+ years of financial services experience
Series 7, 66 (or 63 & 65), and Life and Health Insurance License completed within 120 days of start date
Preferred:
3+ years of financial services experience
Series 7 and 66 (or 63 & 65) completed
Life and Health Insurance License completed
Related SkillsBusiness Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management
Anticipated Posting End Date:
2025-12-31Base Pay Range: $62,500/yr - $87,500/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
_____________________________________________________________________________________________________
Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: **************
Email: accessibility.support@tiaa.org
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
Auto-ApplyClient Development Facilitator
San Antonio, TX jobs
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
Auto-ApplyAssistant Insurance Client Manager
Reno, NV jobs
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
The Assistant Client Manager takes on meaningful, technical tasks for the client management team. In this fast-paced, deadline driven environment, this role provides essential administrative support to the Client Managers.
LOCATION: Reno, NV - Role must work in-office 3 days a week
WHAT YOU'LL DO:
A detailed list of job duties includes (but is not limited to):
* Works with Client Managers in the ESPI Programs Division to efficiently and effectively service clients.
* Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues;
* Process Certificates of Insurance, endorsements, order loss runs and other items related to the servicing of client accounts in a timely and accurate manner;
* Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes;
* Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity;
* Other duties may be assigned.
Marketing
* Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies;
* Knowledge and experience with a variety of carrier on-line systems, including but not limited to BHHC, ICW, SCIF, AMTrust
* Provide technical support in the sales process as needed
* Other duties may be assigned.
Personal and Organizational Responsibilities
* Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities;
* Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts;
* Maintain documentation and records;
* Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company;
* Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance;
* Other duties may be assigned.
WHAT YOU'LL BRING:
EDUCATION and/or EXPERIENCE:
* High school diploma or G.E.D. equivalent. One or four years of college or related experience; or equivalent combination of education and experience.
* Full knowledge of multi-line Property & Casualty insurance products and services.
* Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
* Sagitta Agency Management System and/or PaperWise software experience a plus. Experience with paperless procedures preferred.
* Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.
* Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
* Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
CERTIFICATES, LICENSES, REGISTRATIONS:
* Valid Property & Casualty Insurance license.
COMPENSATION:
The national average hourly rate for this role is $25.64 - $33.33 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
* Generous Paid Time off
* Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
* Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
* Generous employee referral bonus program of $1,500 per hired referral
* Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
* Employee Resource Groups: Women's Coalition, EPIC Veterans Group
* Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
* Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
* Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
* 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
* EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
* We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: ************************************************
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: *******************************************************************************************
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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(3217)
Auto-ApplyClient Manager - Surety
Huntingtown, MD jobs
Working at RCM&D and Unison Risk Solutions is ideal for those seeking a challenging, rewarding and upwardly mobile career in risk management, insurance and employee benefits. Dedicated to fostering their continued success and growth, we are deeply invested in our employees.
Job Summary
The Client Manager is responsible for the overall management and service of contract and commercial surety programs for a designated book of business. This role acts as a key liaison between clients, markets, and internal teams, ensuring high-quality service delivery, client retention, and operational excellence. Responsibilities include bond issuance, underwriting support, compliance, and proactive client communication.
Essential Functions
Serve as the primary service contact for assigned clients, addressing inquiries, bond requests, billing, and documentation needs.
Retain and develop accounts by maintaining the highest level of client service and communication.
Assist Client Executives with stewardship meetings, renewal reviews, and client presentations.
Monitor service cycles, stewardship plans, and renewal deadlines to ensure timely execution.
Prepare, review, and process bond requests (bid, performance, payment, maintenance, license, and miscellaneous bonds).
Issue bonds within authority levels and coordinate approvals with markets when necessary.
Ensure accuracy of bond forms, indemnity agreements, power of attorney documentation, and premium calculations.
Maintain up-to-date bond logs, account files, and agency system documentation.
Collect and organize underwriting information such as financial statements, WIP reports, bank references, and organizational documents.
Prepare underwriting submissions and renewal packages for review by Client Executives.
Assist in analyzing financial data and job schedules to identify key issues or missing information.
Monitor bond program activity and ensure compliance with carrier requirements.
Communicate regularly with surety underwriters to request approvals, provide updates, and submit client information.
Track pending submissions and follow up to avoid delays in bond issuance or renewals.
Support Client Executives in negotiating program terms by maintaining accurate background data and documentation.
Work closely with Client Representatives to delegate tasks and ensure efficient workflow.
Partner with internal teams (insurance, accounting, compliance) for seamless client experience.
Participate in internal training, process improvement initiatives, and knowledge-sharing sessions.
Maintain complete and accurate records in the agency management system (e.g., ABS, Surepath, or similar platforms).
Ensure adherence to agency standards, carrier guidelines, and regulatory requirements.
Assist with collections, invoices, and account reconciliation as needed.
Communicate legislative, regulatory, and technical developments to clients.
Additional job duties as assigned.
Minimum Education/Abilities/Skills
Bachelor's degree in business, finance, or related field (or equivalent experience).
2-5 years of experience in surety, insurance account management, or construction-related financial services.
Strong understanding of surety bond processes, underwriting requirements, and documentation.
Strong interpersonal, written, and verbal communication skills.
Ability to perform basic mathematical calculations and analyze financial statements.
Current and valid Property & Casualty license.
Proficiency with Microsoft Office Suite.
Additional Qualifications
Knowledge and skills in effective use of account management systems Tinubu (SurePath) and EPIC.
Progress toward or completion of professional insurance designation (AFSB, CPCU, CIC, CISR).
Notary Public desirable.
RCM&D, a Unison Risk Advisors company and founding member of Assurex Global, is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Finding and cultivating talent is a hallmark of our organization. RCM&D looks for the best and brightest risk management, insurance and employee benefits professionals to join our firm. As a growing and vibrant business, we also recruit savvy marketing, sales, finance, human resources, technology and administrative colleagues to manage and operate our business.
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