Peer Specialist
New York, NY jobs
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria .
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process
Provides navigation services to help clients/consumers/members connect with community-based services and supports
Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations
Qualifications
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred
Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver's license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Garage Door Specialist - Experience Required
Austin, TX jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Schedule:
Monday - Friday
Hours: Start to Finish (8:00 AM - 6:00 PM)
May have to work a Saturday* once or twice a month, as well as on-call services.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation.
Requirements
What You'll Bring:
Minimum 3 years of garage door repair and installation experience is required.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Fluent in English (reading, writing, and speaking).
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Demonstrates patience and understanding in resolving customer concerns, even in challenging situations.
Dependable and self-motivated with desire to work year-round.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Ability to walk for long periods of time in extreme temperatures including outdoors.
Able to lift 50 lbs. or more.
Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.
Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up.
Always maintain positive attitude with customers, fellow employees, and supervisors.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.
Attend department meetings and company or vendor training as required.
Maintain necessary licenses or certifications and complete required continuing education.
Always exhibit professional conduct, whether at the job site or driving company vehicles.
Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property.
Clean and clear the work area after job has been completed.
Maintain and use required personal protective equipment at all times.
Follow all safety protocols, regulations and company policies while driving.
Always wear company uniform and maintain well-groomed appearance in accordance with company policies.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers.
May have to work a Saturday once or twice a month.
Other duties as assigned.
To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
PM21
#INDP1
Garage Door Specialist
Texas jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Schedule:
Monday - Friday
Hours: Start to Finish (8:00 AM - 6:00 PM)
May have to work a Saturday* once or twice a month, as well as on-call services.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation.
Requirements
What You'll Bring:
Minimum 3 years of garage door repair and installation experience is required.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Fluent in English (reading, writing, and speaking).
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Demonstrates patience and understanding in resolving customer concerns, even in challenging situations.
Dependable and self-motivated with desire to work year-round.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Ability to walk for long periods of time in extreme temperatures including outdoors.
Able to lift 50 lbs. or more.
Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.
Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up.
Always maintain positive attitude with customers, fellow employees, and supervisors.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.
Attend department meetings and company or vendor training as required.
Maintain necessary licenses or certifications and complete required continuing education.
Always exhibit professional conduct, whether at the job site or driving company vehicles.
Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property.
Clean and clear the work area after job has been completed.
Maintain and use required personal protective equipment at all times.
Follow all safety protocols, regulations and company policies while driving.
Always wear company uniform and maintain well-groomed appearance in accordance with company policies.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers.
May have to work a Saturday once or twice a month.
Other duties as assigned.
To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
PM21
#INDP1
Garage Door Specialist
Driftwood, TX jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Schedule:
Monday - Friday
Hours: Start to Finish (8:00 AM - 6:00 PM)
May have to work a Saturday* once or twice a month, as well as on-call services.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation.
Requirements
What You'll Bring:
Minimum 3 years of garage door repair and installation experience is required.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Fluent in English (reading, writing, and speaking).
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Demonstrates patience and understanding in resolving customer concerns, even in challenging situations.
Dependable and self-motivated with desire to work year-round.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Ability to walk for long periods of time in extreme temperatures including outdoors.
Able to lift 50 lbs. or more.
Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.
Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up.
Always maintain positive attitude with customers, fellow employees, and supervisors.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.
Attend department meetings and company or vendor training as required.
Maintain necessary licenses or certifications and complete required continuing education.
Always exhibit professional conduct, whether at the job site or driving company vehicles.
Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property.
Clean and clear the work area after job has been completed.
Maintain and use required personal protective equipment at all times.
Follow all safety protocols, regulations and company policies while driving.
Always wear company uniform and maintain well-groomed appearance in accordance with company policies.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers.
May have to work a Saturday once or twice a month.
Other duties as assigned.
To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
PM21
#INDP1
Help Desk Technician
Round Rock, TX jobs
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas.
We'll Provide:
Pay range of $28-$38 per hour
Paid time off and paid sick time
Support/mentorship and a small team work environment
Opportunities for continued growth and learning
What You'll Do:
Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations
Troubleshoot and resolve problems related to hardware, software, networks, and security
Install, configure, and maintain various IT systems and applications
Respond to tickets in accordance with SLA guidelines and document all support activities
Assist with onsite and remote support for clients as needed
Contribute to the development of knowledge base articles and technical documentation
Participate in projects and new technology implementations
Skills You'll Need:
Valid license and reliable transportation to travel to client sites
Minimum 2 years IT industry experience in SMB environments - MSP experience preferred
Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
Familiarity with networking concepts, firewalls, and VLANs
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.)
Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder
Nice to Have:
Experience with virtualization technologies (VMware, Hyper-V)
Experience with Microsoft Remote Desktop environments
Experience with ticketing systems (e.g., Autotask)
Knowledge of cybersecurity best practices
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
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Help Desk Technician
Dallas, TX jobs
This role will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal Help Desk. The role will be responsible for administration and internal support of PCs, printers, servers and related equipment. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.
Responsibilities:
80% Resolve computer support problems
Provide helpdesk support and resolve problems to end user's satisfaction
Maintain communications with customers during the problem resolution process.
Monitor and respond quickly and effectively to requests received through the IT help desk
Monitor email and ticket tracking system for tickets assigned to the queue and process based on priority
Modify configurations, utilities, software default settings, etc. on user workstations
Utilize and maintain the helpdesk tracking software
Train computer users
Perform user on-boarding and off-boarding
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Report issues needing escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups and OUs in Active Directory
Perform timely workstation hardware and software upgrades as required
10% Help Desk documentation, records and procedures
Create, review and update Help Desk documentation as assigned.
Review and recommend modifications to procedures.
10% Training and Quality Improvement
Maintain in-depth knowledge of supported products and services
Key Competencies
Team player Excellent customer service Ability to be self-directed
Planning & Organizing Problem Solving Time management
Technical Support Analyst
Orange City, FL jobs
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
Help Desk Technician
Richardson, TX jobs
Title: Help Desk Representative
Type: Full-Time | Onsite
CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director.
About the Opportunity
In this Tier 1 support position, you'll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You'll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you'll have the chance to learn quickly, take ownership, and make an immediate impact.
What You'll Do
Provide first-level technical support via phone, email, and ticketing system
Troubleshoot user issues related to desktops, software applications, authentication, and connectivity
Assist with basic server-related tasks, system updates, and account provisioning
Document incidents, resolutions, and recurring trends
Collaborate with senior team members to escalate and resolve complex problems
Deliver a positive support experience through clear communication and follow-through
What We're Looking For
Bachelor's degree OR equivalent experience
Three or more years of experience in IT support, call centers, network operations, or software support
Experience working with servers (Windows preferred)
Strong troubleshooting skills and the ability to work independently
Professional IT certifications are a plus and may substitute for experience
Why This Opportunity Stands Out
You won't get lost in a massive support team. With fewer than five people in IT, you'll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.
AP Systems Support Specialist
Irving, TX jobs
Work Setting: Hybrid (3 days onsite / 2 days remote)
Schedule: 8:00 AM - 5:00 PM (flexible start/finish)
We're seeking an AP Systems Support Specialist to deliver high-quality functional support for an enterprise-level AP automation platform. This opportunity combines a strong accounting background with hands-on experience in AP automation and ERP ecosystems. You'll troubleshoot issues, guide customers on best practices, and manage end-to-end resolutions across multiple accounts.
This is a customer-focused, problem-solving, and highly collaborative position, working closely with Sales, Implementation, Product/R&D, and IT teams.
What You'll Do
Provide functional support by analyzing requests, documenting findings, and delivering timely resolutions.
Advise customers on configuration, adoption, and best practices to optimize AP automation.
Manage a portfolio of ~80-100 client accounts, handling tickets ranging from quick fixes to longer investigations.
Communicate clearly and proactively, primarily via email and scheduled client calls.
Partner cross-functionally to resolve issues and minimize escalations.
Support seamless transitions from Implementation to Support post-go-live.
Contribute product feedback and share process improvements with internal teams.
Participate in knowledge-sharing sessions and operational reviews.
What You'll Bring
Required:
Degree in Accounting or equivalent AP experience.
Familiarity with AP automation platforms and empathy for daily AP team challenges.
Experience with ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks Desktop/Online, Microsoft GP, CDK).
Excellent written and verbal communication skills.
Strong analytical and organizational skills; able to manage multiple clients and priorities simultaneously.
Preferred:
Previous SaaS support or AP automation experience.
Familiarity with ticketing systems or CRM platforms.
Bilingual in French or Spanish (a plus).
Who You Are
Curious and proactive learner who thrives on solving complex problems.
Empathetic, patient, and customer-oriented.
Organized multitasker with exceptional follow-through.
Collaborative teammate who owns issues through resolution.
GIS Editor - Information Processing Specialist
Austin, TX jobs
Title: GIS Editor - Information Processing Specialist
Duration: Fulltime
Experience: 0-2 Years
Desired Skills:
ArcGIS Server | MAP QA
Job Description:
Minimum 1 year of relevant experience in navigation/GIS with below skills.
Ability to complete Client Project Training for all map data layers.
Ability to complete Client Tools Training for map data editing, edit tracking and reporting.
General skills in open-source research for map data corroboration.
Ability to conduct targeted research in registered data sources.
Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps.
Good communication skills.
Microsoft Excel.
SN.
Responsibility of / Expectations from the Role
1 Research issues and edit GIS data per requirements set in the Client ticketing system.
2 Escalate issues to Project Lead where appropriate.
Help Desk Technician
Austin, TX jobs
Our public sector client in Austin, TX is seeking a Help Desk Technician to join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is an onsite position supporting day-to-day IT operations for internal staff.
In this role, you will provide front-line technical support by responding to inbound calls, service tickets, and emails in a timely, professional manner. You will troubleshoot and resolve issues related to hardware, software, user accounts, and network connectivity. Responsibilities include password resets, printer configuration, break/fix support, onboarding setup, updating website content, supporting conference room A/V, and resolving more complex issues using documented procedures.
This position requires strong communication, attention to detail, and a customer-first mindset. SEO keywords included:
Help Desk Technician, IT Support, Desktop Support, Technical Support Specialist, Service Desk, Active Directory, Microsoft Azure, Windows 10 Support, Public Sector IT Jobs, Austin IT Jobs
.
Required Skills/Education
Proven experience delivering superior customer service across multiple channels (phone, email, in-person, or chat).
2 years of experience supporting end users with varying levels of technical proficiency.
2 years of experience supporting computers, software, and systems including Microsoft Office Suite, Windows 10, and Adobe products.
2 years of experience troubleshooting information systems and resolving technical issues.
1 year of hands-on experience using Active Directory for account and access management.
1 year of experience working with cloud technologies such as Microsoft Azure.
CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.
Preferred Experience
1 year of demonstrated initiative and desire for long-term career growth within an organization.
Strong interest in advancing into more complex IT roles within a structured career path.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
Payment Ops Specialist
Tampa, FL jobs
We are seeking Payments Operations Specialist need to have deep expertise in payments operations across Wires, ACH, Host-to-Host (H2H), and API payment channels, and possess demonstrated client-facing experience within the financial services sector.
Experience required:
Experience in client-facing roles within financial services or payments operations.
Hands-on knowledge of Wires, ACH, H2H, and API payment processing.
Support payment file transmissions and reconciliation for Wires, ACH, H2H, and API channels.
Execute payment operations in accordance with documented procedures and regulatory requirements.
Troubleshoot and escalate connectivity or processing issues through appropriate channels.
Validate client payment setups and ensure compliance with security standards.
Expertise in payment platform migration processes to
Execute client migration plans to new payment channels or platforms.
Coordinate testing schedules, validation, and client sign-off.
Document migration progress and report milestones to project leadership.
Familiarity with client onboarding, testing, and implementation processes.
Experience in assisting clients with onboarding, troubleshooting, transaction processing, and ensuring regulatory compliance.
Effective communication and project management skills.
Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager
Executive IT Support Specialist
New York, NY jobs
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Data Operations Specialist
Austin, TX jobs
Our client, a Financial Services company, is looking for a proactive, solutions focused Data Operations Specialist with 3-5 years of working experience. This person will provide Excel support to the Database Management team.
Data Operations Specialist
Location: Austin, TX (remote)
Assignment Type: 6-month contract with potential extension
Compensation: $27/hour
Work Schedule: Monday-Friday, 9-5pm EST
Benefits:
This position is eligible for medical, dental, vision, and 401(k).
Top Requirements:
1) Perform daily manual Excel tasks (vLookups, IF formulas, building formulas, data normalization).
Document existing processes (using Word or Copilot transcripts).
Map workflows and create basic visualizations of processes.
Nice to Have:
ETL experience
SQL exposure
Automation experience
Familiarity with disability insurance products
Procurement Service Specialist
Raritan, NJ jobs
The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers.
This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement.
Responsibilities:
Placing approximately 100 POs weekly.
Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed.
Following up on the status of all placed POs, including handling email and phone inquiries.
Experience:
At least 1 year of experience in procurement or vendor management.
Skills:
Procurement
Vendor Management
Creating purchase orders
Education:
Associate or Bachelors.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53771
Technical Support Analyst
Deerfield Beach, FL jobs
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment.
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
Warehouse experience
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Must be authorized to work in the US. Sponsorships are not available.
Active Directory Specialist
Tampa, FL jobs
Active Directory Engineer
Duration: 12 Month Contract
Pay: $50-60/hr W2 ONLY, NO C2C
We are seeking a highly skilled Senior IT Contractor to lead and manage our enterprise Certificate Management operations, with a strong focus on Microsoft Certificate Management and Active Directory integration. This role is critical to ensuring the security, reliability, and compliance of our digital identity infrastructure.
Key Responsibilities:
Oversee the lifecycle management of digital certificates across the enterprise.
Administer and maintain Microsoft Certificate Services, including deployment, renewal, revocation, and auditing.
Integrate certificate management with Microsoft Active Directory and Group Policy for automated certificate enrollment.
Develop and enforce certificate policies, standards, and procedures.
Monitor certificate expiration and proactively mitigate risks of service disruption.
Collaborate with security, infrastructure, and application teams to support secure communications and authentication.
Troubleshoot certificate-related issues across various platforms and services.
Design and implement automated workflows for certificate lifecycle management, including issuance, renewal, and revocation, to reduce manual intervention and enhance operational efficiency.
Provide technical guidance and documentation for certificate-related processes.
Participate in audits and ensure compliance with internal and external security standards.
Required Qualifications:
Proven experience with Microsoft Certificate Management (Active Directory Certificate Services).
Strong knowledge of Microsoft Active Directory, including Group Policy and domain architecture.
Experience with PKI (Public Key Infrastructure) design and implementation.
Familiarity with certificate-based authentication (e.g., TLS/SSL, S/MIME, Smart Cards).
Understanding of security best practices and compliance frameworks (e.g., NERC CIP, ISO 27001).
Excellent troubleshooting and analytical skills.
Strong communication and documentation abilities.
Preferred Qualifications:
Experience in the Electric Utility industry or other regulated environments.
Knowledge of automation tools (e.g., PowerShell) for certificate management.
Familiarity with cloud-based certificate solutions (e.g., Azure Key Vault, Intune).
Relevant certifications (e.g., Microsoft Certified: (Identity and Access Administrator, CISSP).
Conflicts Analyst/New Business Intake Specialist
Newark, NJ jobs
We are currently looking for a motivated, innovative, and experienced Conflict Analyst/New Business Intake Specialist. The position will include conflicts analysis, data entry, database management and general office work. The energetic individual will work in the Conflicts/New Business Intake Department reporting to the Director of Operations. The Conflicts Analyst is responsible for providing Conflict of Interest searches regarding new business and be responsible for processing the Firm's new matter forms.
Essential Functions:
• Conduct thorough research, analysis and documentation of potential conflicts of interest associated with new clients and matters.
• Perform various duties such as filing and scanning, data entry, cross-referencing, copying, and retrieval.
• Review documents submitted for new client and existing client/matter acceptance.
• Perform conflict of interest search for Attorneys and staff members and resolving conflicts.
• Timely responsiveness to Attorney, Paralegals and Legal Assistants with conflict interest checks, client/matter status and support.
• Ensure all firm policies and procedures are adhered to before new clients are opened.
• Maintain accurate conflict database and provide excellent customer service to legal assistants and attorneys.
• Working knowledge of professional responsibility and legal ethic rules pertaining to conflicts.
• Employ and enforce risk management processes and procedures.
• Contribute to new business conflicts and intake process, procedure and technology improvement to enhance efficiency and manage risk
• Other duties and responsibilities as assigned.
Competencies:
• Exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Strong work ethic.
• Ability to handle confidential and sensitive information with the appropriate discretion
• Sound judgement and problem solving skills.
• Strong organizational and time-management skills.
• Ability to work independently, handle a high volume of work efficiently, and accept a high degree of accountability.
• Ability to multitask and prioritize assignments while consistently delivering quality work product
• Proven experience performing under pressure in a fast-paced environment, both individually and within a team setting.
• Proficiency with Microsoft Office, particularly with Excel and Access and Intapp Conflicts, and Aderant preferred
• Must have ability and willingness to work outside normal business hours as needed.
Education and Experience:
• 2+ years of conflict experience in the legal industry
• Bachelor's degree
ERP Support Specialist
Houston, TX jobs
ERP Support Specialist
Compensation: 65,000-85,000, depending on experience
Inceed has partnered with a great company to help find a skilled ERP Support Specialist to join their team!
Join a dynamic manufacturing company as an ERP Support Specialist, where you'll play a crucial role in optimizing ERP systems. Collaborate with senior analysts, engage in configurations and upgrades, and support end users. Dive into SQL database support and enhance your technical skills in a thriving environment. This role is perfect for someone passionate about IT and technology, eager to learn and drive automation.
Key Responsibilities & Duties:
Assist with ERP configurations and upgrades
Support end users with ERP-related issues
Engage in reporting and SQL database support
Collaborate with senior analysts for ERP enhancements
Manage production controls and order entry processes
Drive automation and technology initiatives
Learn and adapt to new ERP functionalities
Required Qualifications & Experience:
Experience working in the manufacturing industry IS A MUST
Experience providing ERP system support IS A MUST
Understanding of order entry and production controls
Passion for IT and technology
Self-motivated and proactive
Nice to Have Skills & Experience:
Knowledge of SQL databases
Experience with Crystal Reports
Experience implementing an ERP system
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the ERP Support Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Microsoft Cloud Sales Specialist
Edison, NJ jobs
Role: Microsoft Cloud Sales Specialist
Key Responsibilities
Microsoft Cloud Sales & Growth
Drive sales of Microsoft Cloud solutions, including Azure, Microsoft 365, Dynamics 365, and security services.
Lead cloud transformation conversations around migration, modernization, and application innovation.
Develop go-to-market strategies targeting mid-market and enterprise clients.
Build tailored proposals aligned with customer needs, highlighting measurable business value.
Customer Relationship Management
Establish and grow relationships with C-level executives, IT leadership, and technical stakeholders.
Understand customer challenges, objectives, and technology landscape to position Microsoft solutions effectively.
Act as a trusted advisor throughout the customer lifecycle-from assessment to adoption.
Microsoft Partnership Management
Collaborate with Microsoft field teams to co-sell opportunities and leverage marketplace programs.
Utilize Microsoft partner incentives, funding programs (AMP, FastTrack), and consumption-based benefits.
Stay aligned with Microsoft's cloud roadmap, solution plays, and industry priorities.
Pipeline & Sales Operations
Maintain accurate forecasts and opportunity tracking within CRM systems.
Manage the full sales lifecycle, from prospecting and qualification to closing deals.
Report progress, risks, and key metrics to leadership on a regular cadence.
Market & Competitive Intelligence
Stay informed on Azure trends, Microsoft Cloud updates, and competitive offerings.
Identify new market opportunities and technology-driven demand.
Provide insights to internal teams to refine offerings and positioning.
Cross-Functional Collaboration
Partner with pre-sales architects, delivery teams, and marketing to drive successful client outcomes.
Support RFP/RFI responses, pricing models, and solution packaging.
Participate in solution workshops, demos, and client presentations.
What Makes You a Great Fit
8+ years in cloud technology sales, with 5+ years focused on Microsoft Cloud
Strong understanding of Azure migration, modernization, and managed services
Experience selling Microsoft 365, security solutions, or Dynamics 365
Excellent communication, negotiation, and executive presentation skills
Ability to manage complex, multi-stakeholder sales cycles
Microsoft certifications (Azure Fundamentals, Solutions Architect, or Security) preferred