Process Coordinator jobs at Ascension Michigan - 1060 jobs
LVAD Coordinator
Piedmont Healthcare 4.1
Atlanta, GA jobs
The LVAD Coordinator provides specialized outpatient care for patients with Left Ventricular Assist Devices (LVAD). This role focuses on patient and caregiver education, seamless care coordination across multidisciplinary teams, and adherence to regulatory standards to optimize patient outcomes. Responsibilities include guiding patients through peri-operative and long-term management, facilitating clinic visits, monitoring through established protocols, and supporting quality improvement initiatives. The position requires strong critical thinking, adaptability, and collaboration in a fast-paced environment.
Responsibilities: Participates in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications: Education
Graduate from a Registered Nurse Program Required
Work Experience
4 years of professional clinical experience Required
Cardiovascular focus experience Preferred
1 year experience caring for LVAD patients and heart transplant patients Preferred
Licenses and Certifications
Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required
ACLS BLS and certification Required
Business Unit : Company Name: Piedmont Atlanta Hospital
$41k-55k yearly est. Auto-Apply 2d ago
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Echocardiography Advanced Coordinator
Piedmont Healthcare 4.1
Atlanta, GA jobs
Responsibilities:
JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound.
KEY RESPONSIBILITIES:
1. Oversee Residency Program
a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards.
b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards.
c. Compile physician and sonographer competency / registry and CME attendance records.
d. Routinely review cardiac sonographer exams as part of a formal quality assurance program.
2. Training and Education
a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow.
b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice.
c. Provide clinical supervision and evaluation of patient care related to echocardiography.
d. Attend and participate in echocardiography leadership activities.
e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns.
3. Clinical Support
a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns.
b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol.
c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system.
d. Acquire and maintain training and competency in electronic health record system as required to perform duties.
e. Maintain personal competency file if applicable.
KNOWLEDGE, SKILLS, ABILITIES
Skill and competency in performing detailed cardiac ultrasound studies. Skill and ability to communicate effectively both verbally and in writing. Proficient in Microsoft windows-based computer software. Experience with electronic health records and cardiovascular PACS systems. Ability to work as a member of a team. Demonstrated clinical expertise and interest and ability in providing education. Self-starter with outstanding organizational, analytical, and project management skills.
Qualifications:
MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP.
MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer.
MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). Basic Life Support (BLS) certification.
ADDITIONAL PREFERRED QUALIFICATIONS: Experience with the IAC accreditation process. Experience developing and administering educational material. Knowledge of data collection, analysis, and presentation. Bachelors degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI
Business Unit : Company Name: Piedmont Hospital
$41k-55k yearly est. Auto-Apply 3d ago
Strategic Process Architecture & Delivery Lead
Medimpact Healthcare Systems, Inc. 4.8
San Diego, CA jobs
A leading healthcare technology provider is seeking a Principal in Business Process Architecture and Delivery in San Diego. The role focuses on optimizing PBM and SaaS offerings through strong leadership in project teams and operational improvements. Candidates should possess over 10 years of experience in managed healthcare, robust analytical skills, and a strong familiarity with Agile practices. This role requires effective communication with both clients and internal teams, aiming to enhance product and service delivery.
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$48k-86k yearly est. 3d ago
Infusion Center Coordinator
Mercy Health 4.4
Fort Smith, AR jobs
Find your calling at Mercy!The Infusion Center Coordinator is primarily responsible and accountable for planning and organizing the Scheduling process for Outpatient Infusion. Collaborates with the Outpatient Infusion Supervisor to plan, organize, and implement staff development programs including in-service/continuing education and performance improvement activities. Works independently with delegated authority and responsibility from Outpatient Infusion Supervisor and Director of Oncology Services. Collaborates with Infusion Supervisor and Director of Oncology Services in the development and review of Quality Improvement Data in the Outpatient Infusion Department. Works collaboratively with Physicians and Infusion Co-workers to promote proactive, effective, interactive shared governance relationship in the coordination of specialty services.Position Details:
Minimum Qualifications:
Education: High school diploma or GED equivalent
Licensure: Graduate of an accredited practical nursing program; Consideration will be given for comparable education experience and successful licensure. Is personally responsible for obtaining, and maintaining a current LPN license within the hiring state in which nursing duties are performed and must meet all State Board of Nursing requirements
Preferred Qualifications:
Certification(s):
NOTE: one or more of the certifications below may be required based on the position/unit hired to, or acquisition of certification within department required timeframe:
• ACLS (Advanced Cardiac Life Support)
• PALS (Pediatric Advanced Life Support)
• PEARS (Pediatric Assessment Recognition and Stabilization)
• S.T.A.B.L.E. (Sugar, Temperature, Airway, Blood Pressure, Lab Work, And Emotional Support) Six Assessment & Care Modules
• BLS (Basic Life Support) certification through the American Heart Association or successful completion of course within 30 days of hire
• IV Certification within 1 year of hire
• Other unit-specific certifications as required.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$24k-40k yearly est. 1d ago
Cell Culture Process Development Lead - Pivotal & Commercial
Gilead Sciences, Inc. 4.5
Foster City, CA jobs
A leading biopharmaceutical company in Foster City is seeking an Associate Director/Principal Scientist to lead cell culture development for biologics programs. The ideal candidate will have significant experience in process development and team management, with a Ph.D. or relevant degree. This role involves optimizing processes, mentoring team members, and ensuring compliance with regulatory requirements.
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If you want to know about the requirements for this role, read on for all the relevant information.
Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork.
This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
SCHEDULING
Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter.
Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information.
Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner.
Review the schedule to ensure accuracy.
Ensures each patient is assigned only one medical record number.
Select the appropriate patient type based on the department and services required.
Documents in account notes.
Ensures orders are received and are consistent with tests/procedures.
Confirms schedule with each physician daily; confirms a null schedule.
CUSTOMER FOCUS
Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.
Greets patients courteously and professionally.
Calls patients by name.
Ask patients if they may have special needs.
Represents the Surgery department in a professional, courteous manner at ALL times.
Works with other departments to resolve Scheduling issues in a timely and professional manner.
ERRORS
Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage.
Utilizes education information to reduce error rates.
Requests additional education information when necessary.
Demonstrates ability to select correct insurance plans.
EDUCATION
Provides focused education for staff as needed.
Coordinate new hire training (if needed)
Assure Healthstream education is completed timely.
Attends the majority of Direct Connects
OTHER
Required to assist the hospital in the event of an internal or external disaster.
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
Supports the department in achieving established performance targets.
Completes required training as needed.
Performs all other duties as assigned.
Job Requirements:
Education/Skills
High School diploma or equivalent required.
Associate degree preferred with emphasis in Health/business-related field.
Experience
6 months of scheduling experience preferred. xevrcyc
Licenses, Registrations, or Certifications
None required.
Work Schedule:
Varies
Work Type:
Full Time
$39k-55k yearly est. 21h ago
Legal Ops Leader: AI-Driven Process & Efficiency
Hinge-Health 4.4
San Francisco, CA jobs
A leading digital health company in San Francisco seeks a Legal Operations Manager to enhance efficiency in legal services. This role involves managing legal projects, improving workflows, and overseeing vendor management. Ideal candidates will have a B.A. or B.S. and 2-3+ years of experience in legal operations or project management. The position offers a hybrid work model, an annual salary between $118,400 - $177,600, and inclusive benefits, including extensive healthcare support and retirement plans.
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$55k-77k yearly est. 2d ago
Business Process Lead
Bristlecone 3.9
Corona, CA jobs
We are seeking an experienced Supply Chain Consulting Leader to serve as the overall Business Process Lead for a global SAP S/4 transformation. This role will lead end-to-end process design across Order-to-Cash (OTC), Procure-to-Pay (P2P), and Logistics/Warehousing, ensuring integration, standardization, and adoption. As head of the Supply Chain Process Centre of Excellence (COE), this individual will oversee track leads, align stakeholders, and deliver measurable business outcomes.
Key Responsibilities
Lead global design and governance of supply chain processes across OTC, P2P, and Logistics/Warehousing.
Manage, mentor, and coordinate the three track leads within the Supply Chain Process COE.
Ensure processes are harmonized and aligned to SAP S/4 capabilities without over-customization.
Facilitate cross-functional decision-making and resolve process design issues.
Partner with OCM leads to embed adoption, communications, and training into the program.
Oversee deliverables across design, testing, cutover, and hypercare phases.
Qualifications
12+ years of supply chain consulting or process leadership experience, with global transformation exposure.
Previous consulting experience is required; Big 4 or Tier 1 IT services consulting firm strongly preferred.
Demonstrated success leading large-scale ERP-enabled supply chain transformations.
Strong executive communication, stakeholder management, and facilitation skills.
Experience in Retail and CPG is required.
SAP ECC/SAP S/4 HANA exposure is a plus.
Additional Requirements
Location: Onsite in Corona, CA (hybrid, in-office Tuesday through Thursday).
Openness to domestic and international travel.
Education: Bachelor's degree in Business, Supply Chain, Engineering, or related field (Master's preferred).
$44k-78k yearly est. 2d ago
Surgery Coordinator - Lead
Mercy Health 4.4
Fort Smith, AR jobs
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$26k-41k yearly est. 1d ago
Coordinator Reimbursement Lead - Accounting
Christus Health 4.6
Irving, TX jobs
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
The Coordinator Reimbursement Lead is responsible for quality control and implementing the reimbursement functions at the Regional hospitals in order to complete Government required filings, determine the impact of federal regulations on hospital operations and maintain proper account analysis. This position is also responsible for review of third party accounts throughout the System all Regions. The position serves as the champion and educator of uniformed software (easy papers) for all Regions and has the responsibility to train and maintain this software knowledge.
Responsibilities:
Coordinate and review processes throughout the System specific to Medicare cost report software implementation, usage and maintenance for HFS cost report software and EZ WPs work paper preparation software
Responsible for teaching all Regions new reimbursement software to standardize a uniform Reimbursement processes during site visits, webinars and annual reimbursement meeting updates
Prepare and review cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for assigned facilities
Timely completion of work is required to ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities
Identify and pursue proper reimbursement methodologies in an effort xevrcyc to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations
Responsible for mid-year and annual reviews of third party payable/receivables and providing documentation and analysis as needed to external auditors
Requirements:
Bachelor's Degree
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all dataentry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professionalappearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork.
This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
SCHEDULING
Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter.
Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information.
Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner.
Review the schedule to ensure accuracy.
Ensures each patient is assigned only one medical record number.
Select the appropriate patient type based on the department and services required.
Documents in account notes.
Ensures orders are received and are consistent with tests/procedures.
Confirms schedule with each physician daily; confirms a null schedule.
CUSTOMER FOCUS
Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.
Greets patients courteously and professionally.
Calls patients by name.
Ask patients if they may have special needs.
Represents the Surgery department in a professional, courteous manner at ALL times.
Works with other departments to resolve Scheduling issues in a timely and professional manner.
ERRORS
Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage.
Utilizes education information to reduce error rates.
Requests additional education information when necessary.
Demonstrates ability to select correct insurance plans.
EDUCATION
Provides focused education for staff as needed.
Coordinate new hire training (if needed)
Assure Healthstream education is completed timely.
Attends the majority of Direct Connects
OTHER
Required to assist the hospital in the event of an internal or external disaster.
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
Supports the department in achieving established performance targets.
Completes required training as needed.
Performs all other duties as assigned.
Job Requirements:
Education/Skills
High School diploma or equivalent required.
Associate degree preferred with emphasis in Health/business-related field.
Experience
6 months of scheduling experience preferred.
Licenses, Registrations, or Certifications
None required.
Work Schedule:
Varies
Work Type:
Full Time
$39k-55k yearly est. 1d ago
Healthcare Coordinator
Pacific Dental Services 4.6
Poway, CA jobs
Now is the time to join Poway Family Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Compensation Information
$18.00-$25.50 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
$18-25.5 hourly 21h ago
Order Processing Coordinator (Temporary)
Alphatec Spine 4.4
Carlsbad, CA jobs
The Order ProcessingCoordinator (Temp) is responsible for processing pre and post surgery orders, credit memos and re-bills associated with customer orders. This position also assists in collecting all customer information needed to generate an invoice. This position supports compliance to applicable domestic and international regulatory medical device regulations such as Part 820, 1271, MDD 93/42/EEC, and ISO 13485:2003.
Essential Duties and Responsibilities
Processes the average number of post surgery orders per day that meets the current department standards with 100% accuracy.
Processes the average number of direct hospital orders per day that meets the current department standards with 100% accuracy.
Processes the average number of CBM orders per day that meets the current department standards with 100% accuracy.
Processes the average number of loose inventory orders per day that meets the current department standards with 100% accuracy.
Processes the average number of credit memos and re-bills each day that meets the current department standard.
Communicates with sales to obtain information required to complete a sales order and generate an invoice.
Provides timely and accurate information to all customer requests.
Generates reports from ERP system and distributes as appropriate on a weekly, monthly, and quarterly basis.
Attends product training sessions and maintains ongoing product knowledge.
Attends ACE Spine Course and passes exam with a score of 90% or higher.
Communicates with internal departments and external customers as appropriate.
Maintains regular and consistent attendance, including adherence to shift schedule
Performs other duties as assigned.
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Error free and efficient 10-key data entry skills
Experience with data entry; medical device purchase order / sales order experience a plus
Professional demeanor
Detail oriented and thorough with procedure compliance
Proficient in MS word, Excel, and Outlook
Strong verbal and written communication skills
Able to multi-task and work in a fast-paced, deadline driven environment
Good organizational and time management skills
Available to work over-time when necessary
Education and Experience
High School degree or equivalent
A minimum of 1-2 years experience in data entry or order processing, preferably in the medical device and/or spine industry
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
Salary Range
Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $24.00 to $26.00 Full-Time (Temp) Hourly Range
$44k-67k yearly est. Auto-Apply 21d ago
Order Processing Coordinator (Temporary)
Alphatec Spine 4.4
Carlsbad, CA jobs
Job Description
The Order ProcessingCoordinator (Temp) is responsible for processing pre and post surgery orders, credit memos and re-bills associated with customer orders. This position also assists in collecting all customer information needed to generate an invoice. This position supports compliance to applicable domestic and international regulatory medical device regulations such as Part 820, 1271, MDD 93/42/EEC, and ISO 13485:2003.
Essential Duties and Responsibilities
Processes the average number of post surgery orders per day that meets the current department standards with 100% accuracy.
Processes the average number of direct hospital orders per day that meets the current department standards with 100% accuracy.
Processes the average number of CBM orders per day that meets the current department standards with 100% accuracy.
Processes the average number of loose inventory orders per day that meets the current department standards with 100% accuracy.
Processes the average number of credit memos and re-bills each day that meets the current department standard.
Communicates with sales to obtain information required to complete a sales order and generate an invoice.
Provides timely and accurate information to all customer requests.
Generates reports from ERP system and distributes as appropriate on a weekly, monthly, and quarterly basis.
Attends product training sessions and maintains ongoing product knowledge.
Attends ACE Spine Course and passes exam with a score of 90% or higher.
Communicates with internal departments and external customers as appropriate.
Maintains regular and consistent attendance, including adherence to shift schedule
Performs other duties as assigned.
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Error free and efficient 10-key data entry skills
Experience with data entry; medical device purchase order / sales order experience a plus
Professional demeanor
Detail oriented and thorough with procedure compliance
Proficient in MS word, Excel, and Outlook
Strong verbal and written communication skills
Able to multi-task and work in a fast-paced, deadline driven environment
Good organizational and time management skills
Available to work over-time when necessary
Education and Experience
High School degree or equivalent
A minimum of 1-2 years experience in data entry or order processing, preferably in the medical device and/or spine industry
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
Salary Range
Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $24.00 to $26.00 Full-Time (Temp) Hourly Range
$44k-67k yearly est. 21d ago
Sterile Processing Coordinator, FT40
Campbell Clinic Pc 4.2
Germantown, TN jobs
Note: This is a full-time position.
Responsible for daily oversight of the operations for the assigned Sterile Processing Departments. The Sterile ProcessingCoordinator will serve as a point of contact for other Sterile Processing Technicians, providing technical support and knowledge to junior staff. Serves as an expert on sterilization processes and systems. Actively leads performance improvement, quality, and patient safety initiatives of the facility. Responsibilities include, but are not limited to, supervising and guiding the Sterile Processing team, ensuring efficient and compliant decontamination, processing, assembly, sterilization, storage, and distribution of surgical instruments and supplies.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Supports the Surgery Center Clinical Manager in the operation of the Sterile Processing Department, onboarding, hiring process, employee supervision, and scheduling.
Develop and implement departmental policies and procedures to enhance operational efficiency and regulatory compliance, fostering a collaborative environment for seamless communication with the perioperative team.
Optimize workflow design, maintain and improve quality control systems, oversee instrument inventory, and manage tracking/distribution processes.
Ensures equipment is cleaned, inspected, tested, and maintained according to principles of sterile technique, thereby consistently maintaining instrumentation and documentation needed for caseload.
Troubleshoot problems related to equipment, supplies, and service. Takes appropriate corrective action when a break in technique occurs and informs the appropriate personnel.
Participates in quality assurance and performance improvement activities with the leadership team.
Monitors performance/attendance and communications with staff to ensure compliance with company policies and procedures across all supervised positions.
Participates in employee relations matters, which may result in corrective action or termination.
Supervises all areas of the sterile processing department to ensure processes are efficient and meet established operational performance and quality goals.
Maintains continued education and proficiency in the field of Sterile Processing operations and equipment through education, literature, and seminars. Serves as a technical expert regarding product reprocessing, decontamination, and sterilization for the facility. Demonstrates correct department processes and procedures to staff.
Exercises caution when using chemicals/cleaning fluids that are toxic or caustic and ensures that solid/infectious waste is collected and delivered to the collection area in a timely manner in accordance with SDS and OSHA regulations.
Ability to work in a system characterized by stress, intensity, and a demand for a high level of performance with varied work hours.
Regular and predictable attendance
Ability to work cooperatively with others. Provide ongoing and effective communication with physicians, staff, vendor representatives, peers, and leadership.
Performs all other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Responsible for the daily activities and operations of the entire range of Sterile Processing Services across two facilities.
Ability to present departmental briefings to administration and management concerning the functional responsibilities and operation of sterile processing.
Ability to conduct effective departmental meetings within the areas of responsibility.
Ability to collaborate with other members of the leadership team for quality improvement, education, and infection prevention.
Ability to plan and execute new programs or program changes within the sterile processing department.
QUALIFICATIONS:
Education and/or Experience:
High School Graduate or General Education Degree (GED) required.
5 to 10 years of sterile processing experience required. Minimum of 3 years in an acute or ambulatory care setting. Minimum 3 years of supervisory experience preferred.
Orthopaedic experience required.
Specific knowledge of aseptic techniques, microbiology, patient care procedures, medical-surgical devices and equipment, inventory control, sterilization, and sterile storage requirements.
Knowledge of local, state, and/or federal survey and/or accreditation experience preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Basic skills required.
Certificates, Licenses, Registrations: Certified Registered Central Service Technician (CRCST) required.
BLS certification is required.
Other Skills and Abilities: Effective verbal and written communication skills and the ability to present information clearly and professionally.
Other Qualifications
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
Medical / Dental / Vision Insurance
HRA Option
Flexible Spending Account
Basic Life Insurance
Voluntary Life Insurance Option
Long-Term Disability
Voluntary Short-Term Disability
Accident Insurance
Critical Illness Insurance
401(k) Plan Matching + Profit Sharing
Employee Assistance Program
Paid Time Off
Personal/Sick Time
Paid Holidays
ADA Disclaimer : In developing this job, description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Equal Opportunity Employer/Veterans/Disabled
$38k-53k yearly est. Auto-Apply 7d ago
Sterile Processing Coordinator, FT40
Campbell Clinic 4.2
Germantown, TN jobs
Note: This is a full-time position. Responsible for daily oversight of the operations for the assigned Sterile Processing Departments. The Sterile ProcessingCoordinator will serve as a point of contact for other Sterile Processing Technicians, providing technical support and knowledge to junior staff. Serves as an expert on sterilization processes and systems. Actively leads performance improvement, quality, and patient safety initiatives of the facility. Responsibilities include, but are not limited to, supervising and guiding the Sterile Processing team, ensuring efficient and compliant decontamination, processing, assembly, sterilization, storage, and distribution of surgical instruments and supplies.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Supports the Surgery Center Clinical Manager in the operation of the Sterile Processing Department, onboarding, hiring process, employee supervision, and scheduling.
* Develop and implement departmental policies and procedures to enhance operational efficiency and regulatory compliance, fostering a collaborative environment for seamless communication with the perioperative team.
* Optimize workflow design, maintain and improve quality control systems, oversee instrument inventory, and manage tracking/distribution processes.
* Ensures equipment is cleaned, inspected, tested, and maintained according to principles of sterile technique, thereby consistently maintaining instrumentation and documentation needed for caseload.
* Troubleshoot problems related to equipment, supplies, and service. Takes appropriate corrective action when a break in technique occurs and informs the appropriate personnel.
* Participates in quality assurance and performance improvement activities with the leadership team.
* Monitors performance/attendance and communications with staff to ensure compliance with company policies and procedures across all supervised positions.
* Participates in employee relations matters, which may result in corrective action or termination.
* Supervises all areas of the sterile processing department to ensure processes are efficient and meet established operational performance and quality goals.
* Maintains continued education and proficiency in the field of Sterile Processing operations and equipment through education, literature, and seminars. Serves as a technical expert regarding product reprocessing, decontamination, and sterilization for the facility. Demonstrates correct department processes and procedures to staff.
* Exercises caution when using chemicals/cleaning fluids that are toxic or caustic and ensures that solid/infectious waste is collected and delivered to the collection area in a timely manner in accordance with SDS and OSHA regulations.
* Ability to work in a system characterized by stress, intensity, and a demand for a high level of performance with varied work hours.
* Regular and predictable attendance
* Ability to work cooperatively with others. Provide ongoing and effective communication with physicians, staff, vendor representatives, peers, and leadership.
* Performs all other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Responsible for the daily activities and operations of the entire range of Sterile Processing Services across two facilities.
Ability to present departmental briefings to administration and management concerning the functional responsibilities and operation of sterile processing.
Ability to conduct effective departmental meetings within the areas of responsibility.
Ability to collaborate with other members of the leadership team for quality improvement, education, and infection prevention.
Ability to plan and execute new programs or program changes within the sterile processing department.
QUALIFICATIONS:
Education and/or Experience:
High School Graduate or General Education Degree (GED) required.
5 to 10 years of sterile processing experience required. Minimum of 3 years in an acute or ambulatory care setting. Minimum 3 years of supervisory experience preferred.
Orthopaedic experience required.
Specific knowledge of aseptic techniques, microbiology, patient care procedures, medical-surgical devices and equipment, inventory control, sterilization, and sterile storage requirements.
Knowledge of local, state, and/or federal survey and/or accreditation experience preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Basic skills required.
Certificates, Licenses, Registrations: Certified Registered Central Service Technician (CRCST) required.
BLS certification is required.
Other Skills and Abilities: Effective verbal and written communication skills and the ability to present information clearly and professionally.
Other Qualifications
* Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
* Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
* Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Campbell Clinic Benefit Summary:
Campbell Clinic offers a lucrative benefit package to support employees and their families.
* Medical / Dental / Vision Insurance
* HRA Option
* Flexible Spending Account
* Basic Life Insurance
* Voluntary Life Insurance Option
* Long-Term Disability
* Voluntary Short-Term Disability
* Accident Insurance
* Critical Illness Insurance
* 401(k) Plan Matching + Profit Sharing
* Employee Assistance Program
* Paid Time Off
* Personal/Sick Time
* Paid Holidays
ADA Disclaimer: In developing this job, description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Equal Opportunity Employer/Veterans/Disabled
$38k-53k yearly est. 17d ago
Pharmacy Infusion Coordinator, System Infusion Pharmacy, FT, 8a-4:30p
Baptist Health South Florida 4.5
Miami Lakes, FL jobs
The Nurse Navigator acts as liaison between patients, physicians and the respective care team. The Nurse Navigator is responsible for the coordination of care across the continuum education/provision of information and support for patients, facilitation of decision making, advocacy and ultimately improved throughput and patient satisfaction. The Nurse Navigator supports the individual/significant others throughout the continuum of care in all settings. In addition, the Nurse Navigator will monitor patient outcomes and participate in quality improvements activities. The Nurse Navigator will work in a multidisciplinary setting and collaborate with health care team members to positively impact patient outcomes and patient experiences.
Bachelor Science in Nursing and RN required. BLS, ACLS, NRP and PALS as required by the department. Must have an active Registered Nurse license. 3 years of clinical experience working in a hospital, managed care environment or medical field. Proficient in computer applications and typing skills. Experience in Electronic Medical Records systems preferred. Bilingual preferred. Preferred certification in area of expertise. For South entities RN's hired after 2012 with an Associates degree have 5 years to complete the BSN degree. 3 years of experience required.
$63k-110k yearly est. 40d ago
Clinical System Coordinator
Cancer Specialists LLC 4.3
Jacksonville, FL jobs
Cancer Specialists of North Florida
is recruiting for an experienced
Clinical Systems Coordinator
for our busy
Specialty Practice.
The Clinical Systems Coordinator is responsible for providing ongoing support for all clinical systems, and for serving as a liaison between Clinical Systems Manager and software vendors to promote development, implementation, and support. This position requires travel to all CSNF locations to provide training and support on all clinical systems including multiple EMRs, Practice Management and Patient Portal to new and existing physicians and staff. Developing new policies, assisting with evaluating and implementation processes and creating training manuals. Essential duties and responsibilities include the following:
$68k-100k yearly est. Auto-Apply 4d ago
Pharmacy Systems Coordinator
Independent Health Association 4.7
Buffalo, NY jobs
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Pharmacy Systems Coordinator is responsible for maintaining all pharmacy systems to allow Pharmacy Benefit Dimensions (PBD) to accurately adjudicate prescription claims against the pharmacy benefits of its members and provide accurate pharmacy information to all stakeholders. Responsibilities include, but are not limited to, benefit designs, claims payment, eligibility issues, researching and resolving inquiries, assist with training associates, and updating documentation for all lines of business. Occasional evenings, weekends, holidays and overtime are a requirement of the position.
Qualifications
High School diploma or GED required.
Three (3) years of pharmacy experience required. One (1) year of experience as a PBD Pharmacy Systems Assistant may be considered in lieu of three (3) years pharmacy experience requirement.
Significant and detailed knowledge and experience with RxClaimâ„¢ and associated systems is preferred.
Strong interpersonal, written and verbal communication skills.
Strong Microsoft Office skills required. Experience with Microsoft Office applications, and demonstrated ability to learn new software application.
Experience in report production, and the ability to maximize use of system capabilities to lead the organization in outcome improvement.
Proven examples of displaying the PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.
Essential Accountabilities
System Administration and Maintenance: Assist with maintenance of RxClaim functionality as it pertains to all lines of business. Attend assigned MOD review meetings, test and/or review SR's assigned for MOD implementation and assist with installation tasks on MOD night. Communicate problem defects to Pharmacy Systems Specialist along with detailed documentation and associated testing scenarios. Ensure reliable interfacing with the HealthRules system, and other support systems. Responsible for maintenance of the RxAuth application.
Benefit and Formulary Administration: Build benefit plans in the RxClaim system to ensure pharmacy claims process according to the design of the product. Responsible for assigned primary or secondary testing for all plan builds or updates, including tests to confirm administration accuracy and consistency. Maintain and follow the documented drug change process for formulary updates within set time frames and with accuracy within the policy. This includes reporting issues or questions to the Pharmacy Systems Specialist. Responsible for the maintenance of all eligibility files for all lines of business, including but not limited to updating person codes, dual eligible members, UOI updates, staging/loading files, and updating monthly eligibility logs. Provide support and assist with process improvements. Participate in any ad-hoc projects as needed.
Claims Management and Payment: Responsible for daily review of the payment process in RxClaim, including but not limited to reviewing reports and resolving any associated issues. Monitor and validate claims for processing accuracy. Participate as the Detective of the Day to handle help desk issues. Escalate all unresolved issues to the Pharmacy Systems Specialist. Also responsible for build and testing of new pharmacies, pharmacy pricing and QA-ing client pricing. Complete processing of file loads needed for claims management. Assist with any ad-hoc projects as needed.
Training and Documentation: Assist with the creation or revision of all training documentation, policies and procedures. Ensure that documentation accurately reflects system functionality, industry best practices, and are appropriate, current, and well organized. Also accountable for the training and mentoring of associates.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $22.00 - $25.00 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
$22-25 hourly Auto-Apply 60d+ ago
Pharmacy Systems Coordinator
Independent Health 4.7
Buffalo, NY jobs
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Pharmacy Systems Coordinator is responsible for maintaining all pharmacy systems to allow Pharmacy Benefit Dimensions (PBD) to accurately adjudicate prescription claims against the pharmacy benefits of its members and provide accurate pharmacy information to all stakeholders. Responsibilities include, but are not limited to, benefit designs, claims payment, eligibility issues, researching and resolving inquiries, assist with training associates, and updating documentation for all lines of business. Occasional evenings, weekends, holidays and overtime are a requirement of the position.
Qualifications
* High School diploma or GED required.
* Three (3) years of pharmacy experience required. One (1) year of experience as a PBD Pharmacy Systems Assistant may be considered in lieu of three (3) years pharmacy experience requirement.
* Significant and detailed knowledge and experience with RxClaim and associated systems is preferred.
* Strong interpersonal, written and verbal communication skills.
* Strong Microsoft Office skills required. Experience with Microsoft Office applications, and demonstrated ability to learn new software application.
* Experience in report production, and the ability to maximize use of system capabilities to lead the organization in outcome improvement.
* Proven examples of displaying the PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.
Essential Accountabilities
* System Administration and Maintenance: Assist with maintenance of RxClaim functionality as it pertains to all lines of business. Attend assigned MOD review meetings, test and/or review SR's assigned for MOD implementation and assist with installation tasks on MOD night. Communicate problem defects to Pharmacy Systems Specialist along with detailed documentation and associated testing scenarios. Ensure reliable interfacing with the HealthRules system, and other support systems. Responsible for maintenance of the RxAuth application.
* Benefit and Formulary Administration: Build benefit plans in the RxClaim system to ensure pharmacy claims process according to the design of the product. Responsible for assigned primary or secondary testing for all plan builds or updates, including tests to confirm administration accuracy and consistency. Maintain and follow the documented drug change process for formulary updates within set time frames and with accuracy within the policy. This includes reporting issues or questions to the Pharmacy Systems Specialist. Responsible for the maintenance of all eligibility files for all lines of business, including but not limited to updating person codes, dual eligible members, UOI updates, staging/loading files, and updating monthly eligibility logs. Provide support and assist with process improvements. Participate in any ad-hoc projects as needed.
* Claims Management and Payment: Responsible for daily review of the payment process in RxClaim, including but not limited to reviewing reports and resolving any associated issues. Monitor and validate claims for processing accuracy. Participate as the Detective of the Day to handle help desk issues. Escalate all unresolved issues to the Pharmacy Systems Specialist. Also responsible for build and testing of new pharmacies, pharmacy pricing and QA-ing client pricing. Complete processing of file loads needed for claims management. Assist with any ad-hoc projects as needed.
* Training and Documentation: Assist with the creation or revision of all training documentation, policies and procedures. Ensure that documentation accurately reflects system functionality, industry best practices, and are appropriate, current, and well organized. Also accountable for the training and mentoring of associates.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $22.00 - $25.00 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub app.