Provider Engagement and Performance Manager
Assistant manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Pricing Strategy and Operations Manager
Assistant manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Manager Treasury Operations - Top Real Estate Fund
Assistant manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Operations Manager Full Time Role
Assistant manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Healthcare Operations Manager
Assistant manager job in New York, NY
Center (Practice) Manager
MedRite Urgent Care
MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family.
We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center.
The Center (Practice) Manager reports to the District Manager.
Core Competencies
Ownership Mentality
Demonstrates personal commitment to MedRite's mission through action.
Follows through on commitments and holds self and others accountable.
Helps establish clear responsibilities, workflows, and performance measurements.
Acts with Urgency
Quickly evaluates challenges and proposes effective solutions.
Remains calm and confident under pressure; adapts quickly to change.
Anticipates barriers and plans proactively.
Exudes Positivity
Builds rapport across levels and functions through friendliness, openness, and respect.
Fosters constructive relationships with diverse individuals.
Maintains a positive attitude in the face of obstacles or adversity.
Job Responsibilities
The Center (Practice) Manager will:
Leadership & Communication
Communicate effectively across all organizational channels.
Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team.
Maintain monthly scheduling in the Core Scheduler.
Ensure a monthly Net Promoter Score (NPS) of 85% or higher.
Operational Excellence
Maintain strong cross-functional knowledge of all roles and support as needed.
Collaborate with providers to ensure clinical and operational alignment.
Foster a culture of teamwork within the center and across the district.
Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews).
Address and resolve patient concerns immediately.
Talent Management
Recruit, interview, and select high-performing team members using the Talent Acquisition process.
Lead onboarding and training for new staff.
Provide ongoing coaching and performance feedback.
Partner with the District Manager and HR Business Partner to address performance issues.
Identify talent, assess potential, and develop succession plans.
Recognize and reward team performance.
Center Operations
Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership.
Manage center financial resources in partnership with leadership.
Oversee Occupational Health workflows to ensure flawless execution.
Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities.
Ensure brand standards, including surgical-level cleanliness, are consistently maintained.
Create staff schedules and process payroll.
Ensure compliance with all standard operating procedures.
Partner with clinical staff to ensure accuracy and quality of lab processes.
Perform additional duties as assigned.
Functional Competencies
People
Builds Effective Teams: Attracts top talent, develops team members, and drives engagement.
Patient Focus: Centers decisions and actions around patient needs and outcomes.
Performance
Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results.
Process
Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals.
Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation.
Minimum Qualifications
Bachelor's degree or equivalent experience.
Demonstrated leadership experience (healthcare preferred).
Minimum of 45 hours per week with flexibility to support staff coverage.
Strong written and verbal communication skills.
Excellent organizational, time-management, and multitasking abilities.
Strong problem-solving and troubleshooting skills.
Comfort and adaptability in a fast-paced environment.
Keen attention to detail.
Proficiency with MS Excel, Word, and PowerPoint.
Ability to stand for prolonged periods and lift up to 50 lbs.
Benefits
Outstanding growth and career development opportunities.
Paid Time Off (PTO).
Medical, Dental, and Vision insurance.
401(k) with employer match
Operating Room Manager
Assistant manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Commercial Insurance Department Manager
Assistant manager job in Mercerville, NJ
Property and Casualty Insurance Industry
Mercer County, NJ
The Department Manager oversees the guidance, growth, and management of the Commercial Insurance Team focused on the sales and servicing of both new and existing client policies. This role entails offering technical expertise to facilitate the inside service for clients, both new and current, by managing sales, account development, and troubleshooting in line with the agency's goals and procedures. The aim is to bolster client retention and explore new prospect opportunities to enhance and expand the Unit.
Responsibilities encompass a wide range of tasks, including but not limited to: managing service staff, mentoring, and fostering their development. The Manager will handle employee management by setting priorities, creating work plans and schedules, addressing departmental issues, monitoring attendance, and approving expense reports. The management of staff includes tasks like interviewing, hiring, training, supporting career advancement, conducting performance evaluations, implementing performance improvement plans, and managing terminations. Additionally, the Manager will supervise all unit staff in relation to selling, processing, and servicing the insurance needs of clients.
It is essential to create a workplace that attracts and retains highly skilled employees while ensuring the Department operates efficiently to meet or surpass sales, retention, and service objectives. The Manager will also outline educational and career development pathways for all Commercial Lines personnel. Hands-on assistance, training, and mentorship will be provided to team members to support their professional growth and success. Goals for both individuals and the department will be established, monitored, and assessed regularly through performance reviews and monthly progress reports. Encouraging teamwork and a culture focused on sales within the department is key. Account rounding and cross-selling or referral opportunities should be actively promoted. The Manager will collaborate with Account Managers to review account retention, guaranteeing compliance with retention goals and achieving agency targets for retained business through proactive initiatives.
Monthly meetings will be held to discuss market conditions, competitor insights, product updates, and client servicing. Additionally, renewal meetings with all Commercial Account Managers and production staff will be conducted to ensure that renewals are addressed promptly.
Candidates must possess valid Property/Casualty/Life/Health Lines Licenses, where applicable, with a preference for a Bachelor's Degree. A minimum of 7 to 10 years of experience in Commercial account management or processing, particularly in an agency or risk management setting, is necessary, alongside 3 to 5 years of preferred supervisory experience. Industry designations such as ARM, CIC, or CPCU are advantageous, or the candidate should seek further knowledge through relevant courses with the intention of obtaining such certifications. A comprehensive understanding of agency management systems, workflow procedures, underwriting, and sales and service processes is essential, along with a high standard of professionalism, ethical conduct, and visionary leadership qualities.
General Manager - JFK NTO
Assistant manager job in New York, NY
Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change.
We are currently looking for our:
General Manager - At JFK's NTO!
What we offer
The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience.
A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains.
Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset.
Scope
Terminal Strategy, Contract Oversight & Client Leadership
Serve as a senior on-site representative and operational lead for The New Terminal One concessions program.
Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements.
Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership.
Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders.
Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies.
Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission.
Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones.
Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination.
Financial Stewardship & Operational Oversight
Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities.
Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses.
Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs.
Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators.
Ensure contract and procurement compliance with corporate and regulatory standards.
Tenant & Concession Management
Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations.
Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams.
Monitor construction activity and ensure it aligns with design, safety, and scheduling standards.
Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience.
Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings.
Regulatory Compliance & Stakeholder Engagement
Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates.
Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals.
Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance.
Proactively identify risks or policy changes that may impact the business and drive mitigation strategies.
Leadership & People Development
Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence.
Set goals and performance standards, conduct evaluations, and manage professional development for direct reports.
Promote a culture of safety, collaboration, inclusivity, and innovation.
Represent URW at community events, internal forums, airport committees, and partner functions.
What we are looking for
Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred.
Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments.
Proven experience managing complex budgets, client relationships, and vendor networks.
Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management.
Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred.
Proficient in Microsoft Office, budgeting tools, and project management software.
Key Competencies
Strategic Thinking - Sees the big picture; connects operational details to broader business objectives.
Leadership - Empowers and inspires teams; sets clear direction and expectations.
Operational Excellence - Delivers efficient, high-quality results through strong planning and execution.
Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments.
Financial Acumen - Manages budgets, forecasts, and financial performance with precision.
Communication Skills - Articulates complex ideas clearly and persuasively across audiences.
Agility - Adapts quickly in a fast-paced, ever-evolving environment.
Customer-Centricity - Champions traveler experience and partner success at every touchpoint.
Compensation
Exempt
$125,000 - $168,000 per year + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in
Operations Manager
Assistant manager job in Eatontown, NJ
We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
Team member 1 on 1s
Group Goals
Personal Development Goals
Time Management
Employee Handbook / Training
Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
Job Planning
Day to Day / Weekly scheduling of staff
Develop and implement core processes for the following
Production / Event Workflow
Rental Dry or Staffed
Warehouse Inventory
Asset Tracking / Management
Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions.
Qualifications
Must have prior experience managing a team of direct reports
Must be able to work on site with flexible hours to meet client needs
What we Offer
Small Team dynamics working directly with ownership
Great Compensation & Benefits
Fast paced growing business environment
Compensation will be based on experience with a target range between 80-120K
Operations Manager
Assistant manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Merchandise Manager
Assistant manager job in Matawan, NJ
We are seeking an onsite bilingual Merchandising Manager - NOS (Natural Organic Specialty) in Matawan, NJ for a full-time, direct hire role. The Merchandising Manager - NOS is responsible for the strategic planning, execution, and income goals for the assigned grocery categories. This includes driving sales, managing vendor programs and promotional income, developing a competitive ad, maintaining item assortment, and collaborating with vendors, members, and store owners to ensure alignment on business goals.
Job Description:
Manage and deliver budgeted objectives including category sales targets, gross profit margins, and promotional income
Negotiate promotional programs, pricing, and contracts with vendors and brokers to drive competitive advantage
Plan and execute weekly promotions/ad programs with strong feature retails and accurate sales forecasts
Prepare materials for bi-weekly committee meetings covering competitive ad reviews, review proposed front page items and promotional price points, new items, etc.
Review and analyze market trends, competitor activity, and category performance
Oversee and maintain product assortment, including item setup, cost accuracy, discontinuations, and data accuracy within SAP
Manage vendor billing via EDI, resolve discrepancies, and ensure timely resolution of errors
Ensure gross profit margin targets are met and align with quarterly objectives
Review category price checks to maintain competitive pricing
Serve as a key point of contact for member store owners, addressing feedback, resolving issues, and providing merchandising support
Conduction regular business reviews with vendors to assess performance, trends, and growth opportunities
Attend industry Food Shows with wholesaler to negotiate and secure strong deals and promotions for membership
Qualifications:
Bachelor's degree in Business, Finance or Marketing
5-7 years experience in retail, merchandising, CPG or Supermarket industry
Proven ability to analyze data and translate insights into sales and merchandising strategies
Ability to handle conflict and negotiate successfully
Strong Interpersonal skills and ability to build relationships
Ability to prioritize and to effectively lead multiple projects/initiatives
Excellent verbal and written communication skills; confident in delivering presentations
Bilingual in Spanish/English
Excellent Power Point and Excel skills.
Sourcing & Costing, Associate Manager
Assistant manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
Assistant General Manager-Food Service
Assistant manager job in New York, NY
Assistant General Manager
We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success.
What You'll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We're Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people-development skills
Ability to lead by example and manage a fast-paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Perks & Requirements
Full-time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)
Operations Manager
Assistant manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
Optical Store Manager
Assistant manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Associate Manager Sourcing - Ann Taylor
Assistant manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Boutique Assistant Manager
Assistant manager job in New York, NY
About us
"To Be Distinguishable, One Must Push The Limits Of Creativity.”
Abel Richard is an ultra-luxury Maison located in New York City, specializing in rare, limited-edition creations that fuse innovation, craftsmanship, and storytelling. Each piece embodies artistry and individuality, every silhouette a conversation starter.
Position Overview
The Boutique Assistant Manager supports the Boutique Director in overseeing all aspects of boutique operations, ensuring every client interaction meets the Maison's exacting standards.
This individual brings deep familiarity with New York's global luxury clientele, from Madison Avenue to SoHo, combining strategic leadership with an authentic, human approach to service.
Key Responsibilities
Deliver an exceptional, client-centered experience reflective of Abel Richard's philosophy.
Drive boutique sales and team performance while maintaining discretion and excellence.
Build relationships with UHNW collectors, international clients, and tastemakers.
Collaborate on bespoke events, private viewings, and high-profile partnerships.
Support daily boutique operations, including inventory, CRM, and visual presentation.
Coach and mentor Client Advisors to embody the Maison's culture of refinement.
Serve as acting lead in the Boutique Director's absence, ensuring seamless leadership.
Requirements
Minimum 5 years in high-luxury retail, with 2+ years in a leadership or keyholder role.
Proven track record in client development and luxury sales performance.
Strong understanding of UHNW client expectations and New York's global market dynamics.
Impeccable presentation, refined communication, and professional discretion.
Multilingual fluency preferred (Mandarin, French, Arabic, or Spanish).
Skilled in CRM, team leadership, and event execution.
Compensation & Privileges
Earning Potential:
(salary + commission)
Structure: Hourly compensation with draw vs. commission
Incentives: Commission-based earnings reflective of ultra-luxury leadership performance
Benefits: Paid Time Off • Wellness Reimbursement Benefit
Store Manager
Assistant manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Retail Store Manager
Assistant manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Floor Supervisor
Assistant manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At Mango, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
We are currently recruiting for a Floor Supervisor for our MANGO Soho Flagship store in New York , New York located at 561 Broadway.
What would your day to day look like?
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.
Key Responsibilities:
· To ensure and provide an excellent level of customer service in the store
· To ensure the team possesses good product knowledge and is aware of the key performance indicators
· To be familiar with and offer services according to the needs of customers in order to maximize sales
· To organize and distribute tasks and positions to each member of the team
· To ensure that sales targets are implemented, achieved and exceeded in store
· To maintain the image of the store in order to make it attractive and commercial
· To know and apply the visual merchandising standards of the brand and of the season.
· To participate in updating the Merchandising and Rotation schedules
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
Requirements:
· Prior experience in retail sales is preferred
· Must be a sales-driven, goal-oriented individual
· Passion for customer service, styling, and product
· Flexible availability, including weekends and holidays
· Must have a positive, high-energy, friendly, outgoing, and engaging personality.
· Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
· Strong time management and communication skills
· Ability to manage multiple and competing work priorities, demands, and changes
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay range for this position at commencement of employment is expected to be between $21.50 - $24.00/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time.
You got it?
We like you!