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Best associate customer service representative certifications
The best certifications for an associate customer service representative are Certified Pharmacy Technician (CPhT), Certified Information Security Manager (CISM), and Certified Medical Office Manager (CMOM).
Associate customer service representative certifications demonstrate your competency as an associate customer service representative to employers. However, not all associate customer service representative certifications provide the same value.
Below is a list of the best associate customer service representative certifications. Obtaining an associate customer service representative certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for associate customer service representatives
| Rank | Associate customer service representative certification | Organization |
|---|---|---|
| 1 | Certified Pharmacy Technician (CPhT) | PTCB |
| 2 | Certified Information Security Manager (CISM) | ISACA |
| 3 | Certified Medical Office Manager (CMOM) | PMI |
3 best associate customer service representative certifications
1. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Certified Information Security Manager (CISM)
The Certified Information Security Manager® (CISM®) certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise's information security (IS). The CISM certification promotes international practices and provides executive management with assurance that those earning the designation have the required experience and knowledge to provide effective security management and consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager and a method to measure existing staff or compare prospective new hires.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for an associate customer service representative?
The best associate customer service representative certification is Certified Pharmacy Technician (CPhT). The Certified Pharmacy Technician (CPhT) is awarded by the Pharmacy Technician Certification Board. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this associate customer service representative certification:
- To become a certified Certified Pharmacy Technician (CPhT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for associate customer service representatives?
The most in-demand associate customer service representative certification is Certified Pharmacy Technician based on all active job postings. Having this associate customer service representative certification will give you access to more associate customer service representative jobs with higher salaries.
What certifications can impact an associate customer service representative career and salary?
The Certified Pharmacy Technician certification will help you to secure an customer service representative position, which will increase your pay and career trajectory. An customer service representative's average salary is $29,624 whereas associate customer service representatives make an average salary of $35,215.
The most common combination of associate customer service representative certifications include: Certified Pharmacy Technician (CPhT), Certified Information Security Manager (CISM), and Certified Medical Office Manager (CMOM).
Online courses for associate customer service representatives to earn certifications
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
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15. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
16. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
17. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
20. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...