Automotive Service Advisor jobs at AutoNation

Job DetailsJob Location Volkswagen Of Spartanburg - Spartanburg , SCSalary Range $80000.00 - $100000.00 Commission/month Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential Yearly Accrued PTO Guaranteed Training Pay Internal Advancement Opportunities  Volkswagen of Spartanburg, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Volkswagen of Spartanburg and Hudson Automotive Group?  Competitive Compensation $80k-$100k+ Yearly Potential Additional Manufacture Incentives/Bonuses Guaranteed Training Pay Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week, Alternating Saturdays)  Previous Customer Service Experience Required Previous Service/Sales Experience Preferred CDK Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence.  Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Location: This position will be based out of our location in Heath, OH, 43056. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $20-$22 hourly Starting Pay: $20/hr At 3 Months: $20.50/hr At 6 Months: $21/hr In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 80112

Dealership Support Staff Education High School Experience Less than 1 year Additional Information Start a Rewarding Career as a Service Advisor! If you enjoy working with people, thrive in a fast-paced environment, and are motivated to earn, this could be the perfect opportunity for you. At our dealership, exceptional customer service is what sets us apart - and we're looking for someone who shares that mindset. We're seeking a positive, people-focused individual who's eager to learn and grow. No prior automotive service experience is required; we're ready to train the right candidate to become a professional Service Consultant. What You'll Do: As a Service Consultant, you'll be the face of our service department. You'll welcome customers with a warm greeting, communicate updates throughout their visit, and help them understand the maintenance and repair needs of their vehicles. Your goal is to deliver a smooth, transparent, and trustworthy experience every time. Schedule & Benefits: Full-time position Typical hours: 7:30 AM - 5:30 PM (weekdays) and 7:30 AM - 3:00 PM (Saturdays) Five-day workweek Work with a respected local company offering strong benefits, professional training, and real opportunities for career advancement If you're motivated, personable, and ready to start a career with long-term potential, we'd love to meet you! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $110,000.00 Yearly Salary is not negotiable. Zip Code: 92111

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $48,000.00 - $96,000.00 Yearly Salary is negotiable. Zip Code: 77546

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 75402

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 27707

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information PLEASE HAVE KNOWLEDGE OF REYNOLDS AND REYNOLDS. FIVE DAY WORK WEEK. PLEASE BE A TEAM PLAYER WITY STRONG CUSTOMER SATISFACTION SKILLS. Employment Position: Full Time Salary: $70,000.00 - $90,000.00 Yearly Salary is negotiable. Zip Code: 11361

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Looking for experienced Service Advisor. We are a growing Dealership with endless opportunities. Employment Position: Full Time Salary: $55,000.00 - $85,000.00 Yearly Salary is negotiable. Zip Code: 37918

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Myrtle Beach Hyundai has an opening for a qualified Service Consultant. Fast paced environment, State of the art shop with smart technology to enhance your ability to effectively sell only needed services. Honesty, integrity and fairness to the customer is expected, as well as continuing a helpful and friendly environment with your peers. This is an opportunity to join a proper team! Employment Position: Full Time Salary: $60,000.00 - $85,000.00 Yearly Salary is negotiable. Zip Code: 29577

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 4-7 years Additional Information Previous experience required and will need to provide references Employment Position: Full Time Salary: $45,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 30519

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Full time, Health insurance is available, 401 k, profit sharing, every other Saturday, New store will be open in about a year, with Air Conditioned and heated shop. New shop will have toolboxes supplied. We are about 3 miles from Auburn University. 45 minutes from Fort Benning.2 hours from Atlanta. Auburn consistently has one of the best school systems in the state. Uniforms will be furnished. Employment Position: Full Time Salary: $30,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 36830

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!! EARNING POTENTIAL: $50,000 - $120,000+ / year * TOP DOG Service Advisors wanted! * * Six Figure earning potential for high performers! * Calling all "TOP DOG" service advisors! Join a team with a proven sales system Turn your results into a six-figure career! Top results deserve top pay - Werner Hyundai! Bring your results to a dealer that will reward them. Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status? Tired of your pay plan being changed? Tired of Management & systems that don't support you? Is your company letting you know how much they appreciate you? We understand what Top Performers need to thrive. We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team? Ready to be both challenged and rewarded? Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results. Please send your resume for consideration to ***************************** Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 32304

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Benefits we offer: Paid training 401(k) Health Insurance Dental Insurance Life Insurance Paid Holidays Employment Position: Full Time Salary: $40,000.00 - $60,000.00 Yearly Salary is negotiable. Zip Code: 77566

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Looking for experienced service adviser or someone willing to learn the business to complete service team. This is a fast paced dealership must be reliable have clean license. Good with customers and be able to multi task. We offer health benefit packages, 401k, paid vacation and holidays and competitive compensation plan. This is a full time position including rotation on Saturdays. Employment Position: Full Time Salary: $80,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 11735

We are seeking a highly organized and customer-focused Service Advisor / Service acts as the key liaison between our customers and the service technicians, ensuring a seamless and efficient service experience. The ideal candidate will have a strong understanding of automotive services, excellent communication skills, and the ability to handle administrative duties with accuracy and efficiency. Requirements: Customer Service & Advisory: Greet customers in a professional and friendly manner. Listen to customer concerns, accurately document service needs, and translate them into clear repair orders. Provide detailed explanations of recommended services, repairs, and estimated costs. Keep customers updated on the status of their vehicles throughout the service process. Review completed work and handle the vehicle delivery process with the customer. Follow up after service to ensure customer satisfaction and address any concerns. Administrative Duties: Open and close work orders in the dealerships service management system (CDK). Schedule service appointments and coordinate with technicians for availability. Maintain accurate records of customer interactions, repairs, warranties, and services performed. Process payments, warranty claims, and invoice paperwork in accordance with dealership and manufacturer standards. Assist with inventory tracking of parts and service-related supplies. Support service advisors and technicians with administrative tasks as needed. Required Skills & Qualifications: High school diploma or equivalent; further education or technical training is a plus. Previous experience in a dealership or automotive service environment preferred. Strong knowledge of automotive systems and services. Excellent communication and interpersonal skills. Proficiency with dealership DMS software (CDK) is an asset. Ability to manage multiple tasks in a fast-paced environment. High attention to detail and accuracy in administrative work. Strong problem-solving skills and a customer-first attitude. Valid drivers license and clean driving record. Working Conditions: Full-time, often Monday through Saturday schedule. Work is performed in a dealership service reception and office environment, with occasional time spent in the workshop or outdoors. May involve standing or walking for extended periods. Benefits: Competitive salary including performance bonuses (if applicable) of 50K to 80K Health, dental, and vision insurance Paid time off and holidays Employee discounts on services and vehicles Training and advancement opportunities PI32dea6c17aa6-31181-38868866

We're seeking an Experienced Automotive Service Writer Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group. Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment. About Us High volume dealership. We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers. Benefits We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Previous dealership experience is preferred Ability to read and comprehend written instructions and information Excellent customer service skills Team player Valid driver's license & clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Meet requirements of the state and federal law for automobile repair and consumer protection. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Two or more years of previous experience as a service advisor (preferred but not required). High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program. Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The "Apply Now" Button