Automotive Service Advisor jobs at AutoNation - 1690 jobs

2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Come work on our brand new facility!! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 34208

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 80112

Dealership Support Staff Education High School Experience Less than 1 year Additional Information Start a Rewarding Career as a Service Advisor! If you enjoy working with people, thrive in a fast-paced environment, and are motivated to earn, this could be the perfect opportunity for you. At our dealership, exceptional customer service is what sets us apart - and we're looking for someone who shares that mindset. We're seeking a positive, people-focused individual who's eager to learn and grow. No prior automotive service experience is required; we're ready to train the right candidate to become a professional Service Consultant. What You'll Do: As a Service Consultant, you'll be the face of our service department. You'll welcome customers with a warm greeting, communicate updates throughout their visit, and help them understand the maintenance and repair needs of their vehicles. Your goal is to deliver a smooth, transparent, and trustworthy experience every time. Schedule & Benefits: Full-time position Typical hours: 7:30 AM - 5:30 PM (weekdays) and 7:30 AM - 3:00 PM (Saturdays) Five-day workweek Work with a respected local company offering strong benefits, professional training, and real opportunities for career advancement If you're motivated, personable, and ready to start a career with long-term potential, we'd love to meet you! Employment Position: Full Time Salary: $50,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information We have an opening for an experienced service advisor. We have a strong commitment to customer service and team work. Mileone is a respected local company with opportunity for growth. We have a strong pay plan and a lot of customer traffic. Employment Position: Full Time Salary: $90,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 21204

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 30504

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 98632

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Located in Jackson, TN Halfway between Memphis and Nashville No state income tax Paid Holiday's Health Insurance Vision Dental Paid Vacation 401k Employee Discount Paid Weekly Employment Position: Full Time Salary: $36,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 38305

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? Set, confirm and prepare for appointments with customers so they can have a great service experience Meet or exceed targeted sales goals & the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle Produce repair orders for customers, including cost and time estimates, with full transparency Communicate frequently with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle, based on how the customer wants to be informed Follow up with customers to ensure satisfaction Gain superior product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills The willingness to follow up with customers Experience and desire to work with technology Valid in-state driver's license and an acceptable, safe driving record This is a commission role with an estimated monthly income of $2-11k. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. Employment Position: Full Time Salary: $24,000.00 - $144,000.00 Yearly Salary is not negotiable. Zip Code: 92008

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Experienced Automotive Service Advisor - Vaden CDJR/Hyundai of Brunswick Potential $5,000 Sign-On Bonus for Qualified Candidates | $80,000-$100,000 Annual Earnings Potential Join a Growing Team That Values Your Experience! Vaden CDJR/Hyundai of Brunswick is seeking an experienced Automotive Service Advisor to help support our growing service department. If you're driven by customer satisfaction, thrive in a fast-paced environment, and have the skills to keep things running smoothly, this is your chance to join a dealership that values and rewards your expertise. Why Work for Vaden Automotive? For over 50 years, the Vaden family has built a reputation for exceptional service and community involvement across Georgia and South Carolina. With 13 dealerships, two Allstate agencies, a wholesale parts division, and an alternate transportation company, we offer stability, growth, and unmatched career opportunities. Your Day-to-Day: Greet customers, listen to their concerns, and guide them through the service process Schedule appointments and manage repair orders efficiently Provide clear explanations of recommended services and repairs Upsell maintenance services and dealership promotions as appropriate Track repairs through completion, keeping customers updated every step of the way Review completed repairs with customers and ensure satisfaction What We're Looking For: Experienced Automotive Service Advisors strongly preferred (dealership or independent shop welcome) Prior experience with CDK and X-time is a plus Strong automotive knowledge and the ability to communicate technical details in simple terms Excellent customer service and interpersonal skills Positive, energetic, and professional demeanor Strong organizational and multitasking skills Valid driver's license and high school diploma or equivalent Must pass a pre-employment background check and MVR What You'll Get: Competitive Pay - $80,000-$100,000 annually (Salary + Commission + Bonuses) Potential $5,000 Sign-On Bonus for qualified candidates Health, Dental & Vision Insurance 401(k) Retirement Plan with Employer Match Paid Vacation & Holidays Employee Discounts on Vehicles, Service & Parts Factory Training and Career Development Opportunities Advancement potential within a growing company Supportive, team-oriented work environment If you're ready to bring your service advisor experience to a dealership that appreciates your skills and helps you grow, apply today at Vaden CDJR/Hyundai of Brunswick! Vaden Automotive is proud to be an equal opportunity employer committed to diversity and inclusion. Employment Position: Full Time Salary: $80,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 31525

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 4-7 years Additional Information Previous experience required and will need to provide references Employment Position: Full Time Salary: $45,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 30519

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information Full time, Health insurance is available, 401 k, profit sharing, every other Saturday, New store will be open in about a year, with Air Conditioned and heated shop. New shop will have toolboxes supplied. We are about 3 miles from Auburn University. 45 minutes from Fort Benning.2 hours from Atlanta. Auburn consistently has one of the best school systems in the state. Uniforms will be furnished. Employment Position: Full Time Salary: $30,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 36830

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $60,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 20716

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!! EARNING POTENTIAL: $50,000 - $120,000+ / year * TOP DOG Service Advisors wanted! * * Six Figure earning potential for high performers! * Calling all "TOP DOG" service advisors! Join a team with a proven sales system Turn your results into a six-figure career! Top results deserve top pay - Werner Hyundai! Bring your results to a dealer that will reward them. Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your "TOP DOG" status? Tired of your pay plan being changed? Tired of Management & systems that don't support you? Is your company letting you know how much they appreciate you? We understand what Top Performers need to thrive. We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team? Ready to be both challenged and rewarded? Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results. Please send your resume for consideration to ***************************** Employment Position: Full Time Salary: $50,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 32304

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Benefits we offer: Paid training 401(k) Health Insurance Dental Insurance Life Insurance Paid Holidays Employment Position: Full Time Salary: $40,000.00 - $60,000.00 Yearly Salary is negotiable. Zip Code: 77566

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60,000.00 - $90,000.00 Yearly Salary is not negotiable. Zip Code: 28110

We're seeking an Experienced Automotive Service Writer Are you a former/current service advisor or service consultant? We encourage you to apply to the Service Advisor position. We are a high-volume dynamic shop with excellent earning potential. This is a rare opening for someone to become a team member. We are a "Customer First" focused dealer group. Are you looking for a new opportunity to grow and start your career path into dynamic field? Apply now for our Service Advisor position. We provide an excellent working environment and temperature-controlled environment. About Us High volume dealership. We have state of the art training programs, a phenomenal culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're passionate about helping your career and adding to your resume because we know that happy employees lead to happier customers. Benefits We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Saturday Lunches Discounts on products and services Responsibilities Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Previous dealership experience is preferred Ability to read and comprehend written instructions and information Excellent customer service skills Team player Valid driver's license & clean driving record We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Meet requirements of the state and federal law for automobile repair and consumer protection. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Two or more years of previous experience as a service advisor (preferred but not required). High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program. Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The "Apply Now" Button

Are you a natural listener? Do you enjoy working in a collaborative and fast paced environment? At Longo Toyota, our Service Drive will see on average 400 -500 guests a day from all over the world. The Express Service Consultant is the first and last impression our guests have, ensuring the best preventative automotive maintenance repairs and expressing vehicle related concerns. Our ideal candidate will act as a liaison between the guest and technician when it comes to communicating and writing service repair orders. Our team goes above and beyond to exceed our guests' expectations and treat every guest, like a guest in our own home. This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests. We are looking for a dedicated individual as this is a full-time position and will require working weekends (schedule varies). If you speak another language let us know! We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team! The Service Express Consultant position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $19.00. Perks of working with us: * Weekly Pay - get paid every Friday. * 401k with a generous Company match * Vacation (accruals earned on Full Time or Part Time status) * Vision, dental, and medical care benefits available to any team full time team member * Team member Referral Bonus Program * Tuition reimbursement * Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more…. * Development and growth opportunities * Free Employee Parking * On-site gym, free of charge to team members Responsibilities * Assists guest with minor vehicle maintenance repairs such as oil changes and 5k * Managers the vehicle service repair process from the moment guest arrives at the drive, to when the vehicle is being repaired, until the vehicle is returned to the guest * Offers logical diagnostic services or repairs to satisfy guests concerns * Present a service menu of recommended maintenance services to every service guest * Promotes the sales of and provides estimates for labor, parts, and accessories * Properly, thoroughly, and legibly writes repair orders for all guest services * Carefully inspects every finished repair order for proper completion, pricing accuracy, and legibility * Maintain communication with guests regarding any changes in the estimate and/or promised time * Maintains communication with the technical staff regarding job status and changes * Answers guest questions over the phone, Internet, and in person * Performs other specific administrative functions as directed by service management * Achieves the production and customer satisfaction objectives set by management * Maintains assigned workspace in an organized and clean manner * Maintains high ethical standards in all actions Qualifications * Must be able to communicate effectively in Mandarin and/or Cantonese * A high school diploma or equivalent * A minimum of one (1) year of automotive diagnosis experience; Associate degree (A. A.) or equivalent from two-year college or technical school desired * Knowledge of vehicle products and warranties; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) * Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; coordinate activities with other employees; use good judgment in challenging situations; read and interpret documents such as operating and maintenance instructions, and procedure manuals; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional man Must have a valid sales driver's license and maintain an acceptable and safe driving record * Must have a valid sales driver's license and maintain an acceptable and safe driving record Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: * Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. * Work in all weather conditions. * Perform phyiscal activities that require considerable use of arms and legs. * Stand for long periods of time. * Exerts maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, bending, reaching and squating. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Penske Motor Group BECAUSE WE ARE AWESOME! Benefits of working with us: * Full suite of medical benefits, which includes health, dental and vision insurance. * 401K with a generous Company match * Team member discounts for cars, service, parts, and retail goods * Tuition reimbursement * Ongoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career. * Employee Referral Bonus Program because your friends will want to work where you do. * Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others. ABOUT US Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership. We're looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success. Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture. If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today. AND A LITTLE MORE ABOUT US Check us out on YouTube *********************************************** ******************************************* Look us up on Glassdoor Want to know what it's like to work here? Check us out on Glassdoor.com! *************************************************************************************