Senior Systems Engineer jobs at Avian - 396 jobs

About This Role This isn't a traditional engineering role where you'll receive detailed specifications and build to order. We're looking for someone who digs into problems firsthand-someone who asks "why" until they truly understand what's broken, then builds the solution themselves. If you've ever been frustrated by the gap between people who understand the customer and people who can build technology, this role exists because we share that frustration. We want someone who can do both. What You'll Do You'll use AI tools-particularly Claude Code and the Claude platform-to build solutions that solve real problems in mortgage lending. Not proofs of concept. Real tools that people use every day. Examples of problems you might tackle: Loan conditions arrive from Fannie Mae, Freddie Mac, VA, and FHA in different formats. Loan officers spend hours reconciling them. Build something that consolidates and deduplicates them automatically. Underwriters spend significant time on tasks that could be automated, but "that's how it's always been done." Identify which tasks, understand why, and build the automation. Compliance requirements evolve constantly. Build systems that can adapt without requiring lengthy development cycles. You won't always be handed a clear spec. You'll often be handed a problem-sometimes a vague one-and expected to dig in until you understand it well enough to solve it. What We're Looking For Required: You can build working software. You don't need a team of engineers to ship something useful. Claude Code, Python, JavaScript, APIs-you're comfortable getting hands-on. You go deep on problems. When someone says "we need a dashboard," you ask what decision they're trying to make. When they say "it takes too long," you ask how long, why, and what happens as a result. You're persistent. You don't hear "that's not possible" and stop there. You get curious and look for another way. You communicate well across audiences. Executives, loan officers, underwriters, compliance teams-you can work with all of them effectively. Preferred: Bachelor's degree in Business, Computer Science, or related field Experience in mortgage lending, financial services, or another regulated industry Hands-on experience with AI coding tools (Claude Code, Copilot, Cursor, or similar) Background that spans both business and technical work-perhaps you started in analysis and taught yourself to code, or you're an engineer who consistently finds yourself thinking about the customer problem What matters most: We care less about your pedigree and more about your ability to solve problems and work well with others while doing it. Why This Role Exists We're a 200-person mortgage lending organization, and we believe AI is going to fundamentally change how our industry operates-not by replacing people, but by making our people dramatically more effective. We're moving away from the traditional model where business teams write requirements, hand them to engineers, and hope the result matches the intent. We want to build a team of people who can understand the problem deeply and build the solution directly. Fewer handoffs. Faster iteration. Better outcomes. If that resonates with you, we'd like to talk. How To Apply Please send: Your resume Something you've built - a link, screenshot, GitHub repo, or brief walkthrough. It doesn't need to be polished. We want to see how you approach problems. A short note (a few sentences) about a problem you investigated deeply and what you learned from it

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Infrastructure Engineer is a hands-on role responsible for the installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices, across the bank. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks. Position Responsibilities * Maintain systems by keeping all systems patched and managing software deployments as necessary. * Handle day-to-day service desk escalations. * Working knowledge of AD, Microsoft 365, Azure Cloud and SaaS solutions. * Assist with implementing and monitoring local and remote network access. * Assist in evaluating and implementing new network software releases, patches, and third-party products. * Create new users accounts and provide required access to all the corporate services, data, and resources. Reset Passwords for main accounts. * Assist with maintaining production, testing, and other system environments. * Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly. * Assist with providing ongoing support and training of employees as well as new temps/interns as needed. * Document and maintain documentation on running systems and procedures. * Maintain security standards for all systems in consultation with the Info Sec team. * Participate in after-hours/weekend network support as needed. * Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments. * Other responsibilities and duties, as assigned. Education and Experience Required: * A minimum of 3 years related customer service experience. * A minimum of 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure. * Bachelor's degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience. * Experience with network LAN or WAN technologies. * Experience with hypervisor technologies (specifically VMware vSphere). Preferred Skills and Qualifications * Excellent organizational, project planning, presentation, and time management skills with careful attention to detail. * Ability to manage daily operations of the function and prioritize work with minimal guidance. * Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. * Strong analytical, multitasking, and problem-solving capabilities. * ITIL Additional Details * Ability to travel to support the bank's locations as needed. * Ability to lift up to 40 lbs. * Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support. Other Ability to travel within a defined market area. Compensation * Base Salary Range: $85,000 - $100,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description. * Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements: * This opportunity offers flexibility to work in a hybrid working environment within our Rockville, MD office. * Remote working arrangement may be an option for qualified applicants. Why Join Us? * Join a growing company with a culture that fosters an entrepreneurial spirit * Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? * Company Contributions to your 401k - Regardless of your contribution * Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! * Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Infrastructure Engineer is a hands-on role responsible for the installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices, across the bank. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks. Position Responsibilities Maintain systems by keeping all systems patched and managing software deployments as necessary. Handle day-to-day service desk escalations. Working knowledge of AD, Microsoft 365, Azure Cloud and SaaS solutions. Assist with implementing and monitoring local and remote network access. Assist in evaluating and implementing new network software releases, patches, and third-party products. Create new users accounts and provide required access to all the corporate services, data, and resources. Reset Passwords for main accounts. Assist with maintaining production, testing, and other system environments. Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly. Assist with providing ongoing support and training of employees as well as new temps/interns as needed. Document and maintain documentation on running systems and procedures. Maintain security standards for all systems in consultation with the Info Sec team. Participate in after-hours/weekend network support as needed. Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments. Other responsibilities and duties, as assigned. Education and Experience Required: A minimum of 3 years related customer service experience. A minimum of 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure. Bachelor's degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience. Experience with network LAN or WAN technologies. Experience with hypervisor technologies (specifically VMware vSphere). Preferred Skills and Qualifications Excellent organizational, project planning, presentation, and time management skills with careful attention to detail. Ability to manage daily operations of the function and prioritize work with minimal guidance. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Strong analytical, multitasking, and problem-solving capabilities. ITIL Additional Details Ability to travel to support the bank's locations as needed. Ability to lift up to 40 lbs. Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support. Other Ability to travel within a defined market area. Compensation Base Salary Range: $85,000 - $100,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements: This opportunity offers flexibility to work in a hybrid working environment within our Rockville, MD office. Remote working arrangement may be an option for qualified applicants. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more? Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer.

SYSTEMS ENGINEER (NESSUS) - REMOTE ARC Group has an immediate opportunity for a Systems Engineer with strong experience working with vulnerability scanning tools! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through January 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions. Essential functions: Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology Manages system/application environment and ongoing operations Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards Researches, designs, implements and tests technology solutions Proactively monitors and reports performance and utilization of assigned technologies Troubleshoots software and/or hardware issues/failures Resolves alerts and performs remediation activities Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners Collects and presents data for reporting and planning Assists with developing tactical strategies, processes and procedures related to systems/application administration Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors Collaborates with IT and business area partners on work groups and initiatives Determines best course of action for meeting business needs May provide input into infrastructure architecture designs Writes programming/scripting May participate in Disaster Recovery planning and exercises Ensures execution and alignment to architectural standards and blueprints. May contribute input to infrastructure architecture Performs on-call activities as needed for the environment and technologies Requirements: Extensive working knowledge of multiple technologies and their interfaces and integration Competent working in one or more environments highly integrated with an operating system. Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations Worked with Vulnerability tools but doing compliance with DISA STIGS or CIS Benchmark (Some examples of vulnerability tools are Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS) Scripting experience with REGEX or Python Excel CISCO/Networking Experience or Unix/Linux Experience Required Experience: 3-5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology Musts: - Vulnerability tools (ex: Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS) - Know compliance standards (STIGS or cis benchmarks) - Python/REGEX Required Education: Related Bachelor's degree in an IT related field or relevant work experience Security+ or Other Applicable Certs. Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at ******************* ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.

SYSTEMS ENGINEER REMOTE ARC Group has an immediate opportunity for a Systems Engineer with experience with systems compliance/audits! This position is 100% remote. This is starting out as a contract position running through June 2026 with strong potential to extend longer or possibly convert to FTE. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role. Job Description: Project: This position is responsible for monitoring enterprise compliance programs for Infrastructure Services. This includes overseeing and evaluating government and commercial product and program regulations and requirements to promote and sustain organization integrity. The position is also responsible for identifying, defining, communicating, and managing the compliance program requirements and key performance indicators for government and commercial business. Description IT Systems Compliance Analysts are responsible for maturing the Compliance Program. Resource will interface with various audit and security personnel, providing policies, procedures, and device evidence required for specific platforms. Collaboration with technology owners on application of policies, procedures and audit requirements Interpret policies and procedures for accuracy and technical sensibility. Manage documentation and evidence repositories for access during audit events (Automated Scans, Manual Scripting, etc.). Develop policies and procedures and ensure that the current procedures are updated with current information and available for review for compliance with CMS, ARS, HITRUS, SOC2, DISA policies, procedures, and standards. Ability to navigate the DOD DISA public-facing site to include the STIGS Document Library & the STIG Viewer application (xccdf). Participate in discussions with all levels of leadership to articulate current state of the program. Advise on mitigation and remediation strategies for any variances or ensure they are documented in a Corrective Action Plan (CAP). Perform hardware and software evaluations to maintain established baseline integrity. Provide evidence to assist with internal and external audits. Ensure self-inspection checklists are completed against policies, procedures, and evidence for compliance audits. Ensure self-inspection checklists are completed against defined infrastructure platform baselines. Gather evidentiary documentation to support audit findings from compliance audits periodically throughout the year. Ability to navigate a SQL relational database: clauses, expressions, predicates, queries, and statements. Working experience with excel Other duties as assigned. Additional Required Qualifications: Four or more years demonstrated proficiency and experience in design, implementation, administration, monitoring and troubleshooting technology. Knowledge of information security principles, including risk assessment and management, threat and vulnerability management, incident response and identity and access management Competent working in one or more environments highly integrated with an operating system. Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations. Proficient working with various audit infrastructure tools/technologies such as Nessus, ACAS, and Nexpose. Knowledge of audit and assessment activities and processes such as configuration management Strong team-oriented interpersonal skills with the ability to interface with a broad range of people and roles Top Three Required Skills: 1. Experience implementing and supporting the following Security Frameworks: NIST 800-53, DISA Security requirements, CIS, HITRUST, PCI for a major operating system or component such as FW, RHEL, Windows, DB, WEB in a large enterprise environment. Must be able to create/produce evidence for documentation purposes and provide analysis (not just data collection). 2. Familiarity with basic enterprise audits, including SOC2, FISMA, MAC ARS, DOD 3. Experience interfacing with internal and external auditors. Required Experience: 3-5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology Required Education: Related Bachelor's degree in an IT related field or relevant work experience Preferred: 1. Experience as a primary liaison between Infrastructure Service organizations, Audit and Security organizations. 2. Managed requirements within simultaneous two-three audits. 3. This position has some accountability to consult independently with operational areas and senior leadership across the Enterprise. 4. Identifying, defining, communicating, and managing the compliance audit program requirements and performance indicators. such as security controls from NIST800-53 and DISA STIGs 5. Certifications: Comptia Security Plus or CISSP ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. No fee to candidate.

F&A Technologies LLC (F&A) is seeking a System Administrator /Help Desk Specialist Senior to provide Tier 1-3 level support in the Herndon, VA area. The successful candidate will be a self-motivated, independent worker who can also work in, and contribute to, a team environment. The candidate will be part of a team that supports the hardware and software infrastructure for an enterprise minded organization. This position requires a broad knowledge of hardware maintenance and care, system administration, knowledge of automation technologies, and scripting. This position also requires a knowledge of security and accreditation practices and procedures and the ability to work with several enterprise resources and teams in the operation of an enterprise digitization infrastructure. Candidate must be willing to take on other duties as assigned, within the scope of the position, based on program requirements. • Provide support to Customer automated systems via support requests • Provide tracking and reporting of support requests open, closed, and active for Customer's Automated Systems. • Utilize a Customer approved support request tracking system. • Meet Customer established goals for addressing support requests. Utilize Customer approved tracking system to provide Customer approved metrics on a weekly and monthly basis for Customer review. • Provide response to support requests based on Customer time requirements. • Respond to after-hour and weekend critical support requests based on prior scheduled Customer requirements • Performance of general system administration activities: user account creation, manage access controls, implementation and review of security policy, hardware installation, driver installation, software patching, monitor activity logs, and creation of automation scripts. • Provide technical support for applications as needed to interface with the user base. • Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair. • Make objective and technically sound recommendations for potential future hardware and software purchases. • Serve as a Data Transfer Officer (DTO) • Generate weekly, monthly, and yearly metrics reports. • Learning, supporting, and training users on different types of digitization hardware. Mandatory Skills: • Working knowledge of JIRA tickets. • ServiceNow experience with incident and change management requests. • Working knowledge of Window and Linux O/S*. • Working knowledge on AWS Systems Administration. • Previous experience with public facing website administration is desired. • Must have 6 years of relevant experience or equivalent in years' experience which include related certifications and education equivalents. F&A Technologies is a Service Disabled Veteran Owned Small Business (SDVOSB) with an office in McLean VA. F&A provides Professional Support Services, Engineering and IT Services and Data Analytics. f-atechnologies.com

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Senior Systems AdministratorLCAT: Systems Administrator, Level 3REQUISITION: MAR-SA3-10.070125LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a Senior Systems Administrator to join an effort supporting: Enclave Services The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations: • Customized on-site IT support, maintenance and solutions • Customized off-site IT support, maintenance and solutions to other enclave customers • Managing Division-level Enclave projects • Customized remote IT support, maintenance and solutions for Computer Network Operations, Cyber Security Directorate and other enclave customers. • Transitioning support for CNO/CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate CSG is searching for an Senior Systems Administrator who can provides support for the implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. REQUIRED: • Provide support for implementation, troubleshooting and maintenance of IT systems • Manage the daily activities of configuration and operation of IT systems • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems • Provide assistance to users in accessing and using IT systems • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems • Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts. • Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. • Perform periodic vulnerability scans of systems • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. • Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. • Provide support for the escalation and communication of status to agency management and internal customers • Optimize system operations and resource utilization, and perform system capacity analysis and planning • Provide in-depth experience in trouble-shooting IT systems • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets • Provide support for the dispatch system and hardware problems and remains involved in the resolution process • Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance • Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process • Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations • Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy. • Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems • Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling). • Support the design of systems, mission architecture and associated hardware • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) • Analyze and resolve complex problems associated with server hardware, applications and software integration • Support the design of systems, mission architecture and associated hardware • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) • Analyze and resolve complex problems associated with server hardware, applications and software integration QUALIFICATIONS: • Eight (8) years of experience with Service Management (ITSM) is required. • ITIL 4 platform certification is required. • If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange is required. • If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) ris equired. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Systems Administrator, Level 3 CERTIFICATION: • Requires: IAT, Level 2 • Requires: ITIL 4 platform Certification • Requires: Computing Environment (CE) Certification • NOTE: The CE certification requirements can be fulfilled with either: Microsoft OS, or Cent OS/Red Hat OS "CE" Certifications. EDUCATION + EXPERIENCE: • Bachelor's Degree + 15 years of systems experience, OR • No Degree + 19 years of SA experience. • NOTE 1: Six (6) years of experience with Service Management (ITSM) is required. • NOTE 2: If assigned to Directory Services TTO, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange is required. • NOTE 3: If assigned to Desktop or Enclave Services TTO's, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Systems AdministratorLCAT: Systems Administrator, Level 2REQUISITION: MAR-SA2-12.070125LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a Systems Administrator to join an effort supporting: Enclave Services The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations: • Customized on-site IT support, maintenance and solutions • Customized off-site IT support, maintenance and solutions to other enclave customers • Managing Division-level Enclave projects • Customized remote IT support, maintenance and solutions for Computer Network Operations, Cyber Security Directorate and other enclave customers. • Transitioning support for CNO/CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate CSG is searching for a Systems Administrator who can provides support for the implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. REQUIRED: (U) Provide support for the implementation, troubleshooting and maintenance of IT systems (U) Manage the daily activities of configuration and operation of IT systems (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems (U) Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts. (U) Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. (U) Perform periodic vulnerability scans of systems (U) Provide support to IT systems, including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. (U) Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. (U) Provide support for the escalation and communication of status to agency management and internal customers (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning (U) Provide in-depth experience in troubleshooting IT systems (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process (U) Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain the integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance (U) Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process (U) Support the ISO by completing the required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with(U) Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy. (U) Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling). QUALIFICATIONS: • Four (4) years of experience with Service Management (ITSM) is required. • If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Systems Administrator, Level 2 CERTIFICATION: • Requires: IAT, Level 2 • Requires: Computing Environment (CE) Certification. • NOTE: The CE certification requirements can be fulfilled with either: Microsoft OS, or Cent OS/Red Hat OS "CE" Certifications. EDUCATION + EXPERIENCE: • Bachelor's Degree + 10 years of systems experience, OR • No Degree + 14 years of SA experience. • NOTE 1: Four (4) years of experience with Service Management (ITSM) is required. • NOTE 2: If assigned to Desktop or Enclave Services TTO's, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Expert Systems EngineerLCAT: Systems Engineer, Level 5REQUISITION: MAR-SE5-13.070125LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a Senior System Engineer to join an effort supporting: Desktop and Enclave Services (DES). • DES is part of the Enterprise Infrastructure Services (EIS) organization. • EIS is in the process of designing, developing and implementing major changes to the IT architecture and infrastructure, and these changes apply to the entire enterprise. • DES is one of many EIS organizations that will participate in supporting transformation and modernization. Presently, DES supports a subset of numbering organizations which have requirements that cannot be fulfilled by standard corporate solutions. In general, DES organization provides development, delivery, and sustainment of physical and virtual non-corporate enterprise personal desktop computing solutions, residing on Unclassified, Secret, and Top-Secret domains. DES supports requirements such as modern hardware and software solutions, delivery, operating system and application software patching, packaging and updates, and hardware testing and baseline approvals for VDI, Trusted Thin Client (TTC), thick clients, thin clients, laptops, and other mobile devices for enclave, customer-specific, and High Value Assets (HVA). Services span the early preparations for deployment, implementation during deployment, and follow-up actions after deployments have concluded. TTO: The purpose of the Enterprise Directory Services Grouop provides development and sustainment of Directory and Security services for both on-prem and cloud services. It provides the implementation of emerging technologies, cloud integration, Active Directory and Identity consolidation, and the architecture and adoption of cloud services from cloud providers, such as Microsoft Azure, Amazon, IBM, Google, and Oracle. A Senior Systems Engineer shall be responsible for participating in Information Assurance (IA) system, hardware, and software design activities with a focus on leading the evaluation of requirements generation, allocation and tracking throughout the development cycle to ensure supportability for security certification. The Senior Systems Engineer shall also be responsible for performing implementation and technology studies. REQUIRED: • Provides identification and fixing of problems within existing systems, design and implementation of new systems and enhancement of existing systems. • Participates in analysis, design and new construction of next generation IT systems. • Responsible for understanding the needs of the customers and the realities of commercially available IT products, and creating requirements that will allow implementation by the development team. • Skill areas include Telecommunication (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), database/DBMS (Oracle, MS Access, Sybase) and applications (Tivoli, PeopleSoft) are required. • Applies principles of ITIL, SEI/CMM to engineering work. • Provides oversight/management of systems engineering teams. • Provides technical project management and/or leadership to engineering teams and projects. QUALIFICATIONS: (U) Experience as a systems engineer on one or more IT platforms. (U) If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange is required. (U) If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Expert Systems Engineer, Level 5 CERTIFICATION: • Requires: IASAE, Level 2 • Requires: Computing Environment (CE) Certification • NOTE: The CE certification requirements can be fulfilled with either: Microsoft OS, or Cent OS/Red Hat OS "CE" Certifications. EDUCATION + EXPERIENCE: • Bachelor's Degree + 10 years of systems experience, OR • Associate's Degree + 15 years of systems experience, OR • No Degree + 20 years of systems experience. • NOTE 1: Experience as a systems engineer on one or more IT platforms. • NOTE 2: If assigned to Directory Services TTO, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy,. Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange are required. • NOTE 3: If assigned to Desktop or Enclave Services TTO's, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

A power system engineer uses various protocols for grid communication (like DNP3, IEC 61850 for SCADA/Substations), analysis (load flow, fault studies), and operations (coordination of relays), focusing on ensuring grid stability, reliability, and safety by managing generation, transmission, and distribution, adhering to standards (IEEE/ANSI) and modeling system behavior for planning, protection, and control.Proficient in Electric Transmission or Distribution EMS / SCADA /Implementation * Should be expert in C++, Java and Linux * Should have fair understanding of SQL/PLSQL * Preferable hands-on experience of implementing GE EMS/SCADA or any equivalent SCADA from Siemens, OSI, ABB, Schneider etc. * Should know Communication Protocols (Data Exchange), System Analysis Protocols (Modeling & Study) or Operational/Protection Protocols (Rules of Operation) Base Salary Range -$90,000 to $140,000 Per Annum #LI-SV2 #LI-KUMARAN

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Zero Trust Systems EngineerLCAT: Systems EngineerREQUISITION: MW-SE-01.030923LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a "Zero Trust Systems Engineer" to provide technical support and systems engineering support to the ICAM/Zero Trust team.The candidate will support the definition of ICAM products to support Zero Trust(ZT) security implementations. The candidate will work within the ZT ICAM team and with the existing ICAM capability teams to perform capabilities/requirements definition, architecture and design, technology assessments, and support risk mitigation assessments. Other duties will include: - researching and analyzing cloud security environments, - identifying capability gaps and enhancements for current ICAM services, - providing implementation processes, tools, and techniques, and hardware and software considerations. - Provide technical expertise in industry standards, and federal and DoD policies. - Create and maintain ICAM Zero Trust documentation to include release notes, installation and user guides, frameworks, SOPs, and plans in accordance with Zero Trust mandates. - Will also assist the software developers with: tracking requirements, sprint planning, and scheduling, support to design changes, and testing support. Desired Skills • Knowledge of CAPCO and CUI Standards • Knowledge of ABAC and ICAM Capabilities and integration • Experience with SW development methodologies • Ability to solve complex system/integration problems • Experience briefing senior-level management • Demonstrated engineering experience on programs with requirements, functional analysis, and allocation, conducting system requirement reviews, developing CONOPS and system architectures • Strong verbal and written communication skills \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Systems Engineer, L3-B CERTIFICATION: any of the SANs certification around security (ie: CISSP certification) is highly desired but not required. EDUCATION + EXPERIENCE: • Bachelor's Degree + 10 years of Systems Engineering experience, OR • No Degree + 14 years of Systems Engineering experience. NOTE: Bachelor's Degree or higher in computer engineering or in a field related to the computer engineering or computer science disciplines. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

SECURITY CLEARANCE: TS/SCI with both Polygraphs are required POSITION: Zero Trust Systems EngineerLCAT: Systems EngineerREQUISITION: MW-SE-01.030923LOCATION: Ft. Meade, Maryland JOB DESCRIPTION: CSG is searching for a "Zero Trust Systems Engineer" to provide technical support and systems engineering support to the ICAM/Zero Trust team.The candidate will support the definition of ICAM products to support Zero Trust(ZT) security implementations. The candidate will work within the ZT ICAM team and with the existing ICAM capability teams to perform capabilities/requirements definition, architecture and design, technology assessments, and support risk mitigation assessments. Other duties will include: - researching and analyzing cloud security environments, - identifying capability gaps and enhancements for current ICAM services, - providing implementation processes, tools, and techniques, and hardware and software considerations. - Provide technical expertise in industry standards, and federal and DoD policies. - Create and maintain ICAM Zero Trust documentation to include release notes, installation and user guides, frameworks, SOPs, and plans in accordance with Zero Trust mandates. - Will also assist the software developers with: tracking requirements, sprint planning, and scheduling, support to design changes, and testing support. Desired Skills • Knowledge of CAPCO and CUI Standards • Knowledge of ABAC and ICAM Capabilities and integration • Experience with SW development methodologies • Ability to solve complex system/integration problems • Experience briefing senior-level management • Demonstrated engineering experience on programs with requirements, functional analysis, and allocation, conducting system requirement reviews, developing CONOPS and system architectures • Strong verbal and written communication skills \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Systems Engineer, L3-B CERTIFICATION: any of the SANs certification around security (ie: CISSP certification) is highly desired but not required. EDUCATION + EXPERIENCE: • Bachelor's Degree + 10 years of Systems Engineering experience, OR • No Degree + 14 years of Systems Engineering experience. NOTE: Bachelor's Degree or higher in computer engineering or in a field related to the computer engineering or computer science disciplines. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Experience developing, configuring, and administering Windows 365 environments a must Role Responsible for supporting the organization's servers, workstations, clusters, storage systems, and peripherals. Oversees performance monitoring and ensures system and security issues are handled promptly. Keeps current with the latest systems administration and security trends to provide an efficient, performant, and secure environment. This high-level position is mainly self-directed and requires minimal day-to-day supervision. Essential Functions & Responsibilities Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality Leads the maintenance, configuration, security, and reliable operation of computer systems, servers, storage, virtualization, and Service Center equipment. Manages the planning, implementation, the testing of system security and system access Serves as the highest escalation level for troubleshooting hardware and software errors. Mentors and leads other staff in diagnosing, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues Establishes standards for monitoring the organization's systems for security vulnerabilities and proper operation. Ensures system issues are addressed in a timely manner. Responsible for leading incident resolution efforts that may require coordinating with vendors and other staff. Escalates issues to management when necessary Leads the architecture and technology planning and design decisions. Makes recommendations to management Oversees hardware and software maintenance at the company's disaster recovery site and provides technical support for disaster recovery testing Assures prompt response to and recovery from systems and server-related production interruptions, across multiple hardware platforms, networks, and operating systems Continuously grows professionally and obtains new skills through training, conferences, and certifications. Makes training recommendations to management to address skill gaps and new technology Identifies opportunities to improve services to the company and its customers through the use of new products and technologies Anticipates system and server security/integrity risks and assures adequate safeguards Ensures network users, user environment, and directories are established, updated, and maintained on a regularly Completes established goals within the prescribed timeframe Mentors, trains, and facilitates the work of less experienced staff while performing fewer hands-on tasks Participates in the planning and execution of disaster recovery and business continuity plans Serves as an on-call resource to troubleshoot network issues for a 24/7 operation Manages 3rd party vendors for contract work Qualifications Education Bachelor's Degree in Computer Science, Information Technology, Business Administration OR A combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions may be substituted Experience 4 - 7 years of similar or related experience Other Skills Communication and Collaboration Computer Servers Creative Thinking and Innovation Decision Making and Problem Solving Enterprise Storage Expertise and Technical Knowledge Firewall and other Security Hardware Guidance and Impact Infrastructure Lifecycle Management Infrastructure Management IT Storage Management Software Operating System Other IT Infrastructure Software Project Management Storage Devices System Administration System Implementation System Management System Monitoring System Security System Testing Systems Analysis Systems Architecture Systems Design Full-Time Employee Benefits Package Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees! EOE/AA including Veterans and Disabled

Roles & Responsibilities * Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards. * Activate and manage remote access tools for telephony systems. * Verify service functionality through circuit testing, equipment reprogramming, and alarm validation; troubleshoot and resolve issues in collaboration with engineering teams. * Document telecom network configurations, including diagrams and programming details. * Maintain system integrity by diagnosing outages, testing backup procedures, and updating documentation. * Administer Avaya phone systems, including call vector design, testing, troubleshooting, and voicemail management. * Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across Avaya, Uptivity, TASKE, and AWS Connect platforms. * Monitor and document system usage, licenses, and perform regular audits and cleanups. * Manage tasks and incidents through HEAT ticketing system and Agile Sprint tracking. Required Technical Skill Set * Strong experience in configuring and managing Telephony Systems. * Proficiency in Avaya Call Manager, System Manager, and Voicemail Systems. * Hands-on experience with NICE Uptivity for call recording and screen capture. * Familiarity with TASKE Reporting tools. * Exposure to Cisco, secure telephone, and video communication technologies. * In-depth knowledge of telecommunications technologies and Avaya PBX systems. * Experience administering Avaya Unified Communications environments. * AWS Connect configuration and administration expertise. * Ability to program voice and data telecommunications network circuits and equipment. * Understanding of business continuity and disaster recovery strategies. * Experience in designing and optimizing telephony networks. Salary Range: $110,000 to $120,000 per year

To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams Qualifications Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Experience with deployment tools such as BladeLogic, Ansible, Terraform, Puppet, Chef and/or AutoSys * Experience working in a secure, multi-data center environment (including basic understanding of how firewall rules work) * Experience with Glassbox especially, but other monitoring tools such as Tealeaf, Splunk, SiteScope, etc. * Hands-on shell scripting and Linux system administration experience * Hands-on Java application hosting on Linux experience * Expertise in scripting languages such as Shell Script, BladeLogic NSH, Python, Perl * Thorough understanding of server certificate implementation / TLS and how to troubleshoot connectivity issues * Strong debugging and analytical skills * Strong network troubleshooting skills using various tools (Ping, nslookup, traceroute, curl) * Good communication skills with ability to coordinate work between system admins, network engineers, end users and others to deliver solutions together * Creative individual with a track record of working on and implementing innovative technology solutions * Self-starter with the ability to deliver complex solutions with minimal oversight and supervision * Working knowledge of regular expressions Glassbox Systems Engineer - this role is not an analytics role, nor focused on onboarding new applications to Glassbox Salary Range- $90,000-$100,000 a year #LI-SP3 #LI-VX1

To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams

To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. * Develops/updates Services and APIs using Java technology for use in current and future projects * Serves as subject matter expert for enterprise integration services (SOA and API) * Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs * Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members * Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders * Oversees peer code reviews and provide active guidance and direction on development * Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API * Design integration solutions around cloud native applications which can work across public, private and hybrid clouds * Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios * Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership * Develop and apply architectural governance based on business and information technology strategies Specific Duties: * Serve as a subject matter expert on API integrations for enterprise initiatives and projects * Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects * Participate in on-call rotation for emergency technical support and planned maintenance activities * Assist with root cause investigations and provide recommendations * Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams * Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs * Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON * Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML * Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. * Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. * Advanced knowledge of Agile frameworks (e.g., SAFE) * Expert problem solving, collaboration, critical thinking, team building, and presentation skills * Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff * Experience in translating complex business requirements into functional architecture solutions * Experience in working with all levels of staff, management, stakeholders and vendors * Expert verbal, interpersonal and written communication skills * Advanced skill troubleshooting and resolving technical problems * Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: * Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics * Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. * Experience with using Azure DevOps * Advanced knowledge of banking/financial industry standards and practices * Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives * Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Senior Desktop EngineerACCOUNTABILITY STATEMENT The Senior Desktop Engineer is a technical leader in the development, integration, testing, distribution and maintenance of endpoint management platforms, client applications,operating systems, and endpoint devices for the VyStar enterprise environment. Reporting to the IT Desktop Engineering Manager, this position uses practical experience and working knowledge of industry standard tools, methods and techniques to create standards to manage VyStar's end user technology and digital experience.. This position will be responsible for the creation and maintenance of the corporate standard system operating system image and Windows Autopilot profiles that promote optimum usage of enterprise software while maximizing security, digital experience and productivity. The Senior Desktop engineer will build and maintain knowledge base content and operate in both ITIL and Agile frameworks. The Senior Desktop Engineer displays expert level knowledge and extensive experience in all Microsoft Intune administration domains including software deployment, software updates, configuration profiles, dynamic groups, and Windows Autopilot as well as expert-level understating of endpoint operating systems, devices, applications and best practices. This position is also accountable for contributing to a desktop strategy and roadmap for the organization. ESSENTIAL JOB FUNCTIONS: Manages VyStar's Intune environment. Creates and maintains Windows Autopilot configurations ensuring seamless and frictionless endpoint delivery of devices to VyStar staff. Ensures all endpoints perform optimally to create industry-standard digital experience scores across all endpoints and endpoint services. Creates and maintains standard desktop configurations and assists with the creation of automated software packages to ensure the enterprise endpoint systems can be supported and patched. Maintains the control and process environment for the organization's gold standard operating system image library ensuring client configuration integrity, controlled access and incremental versioning. Researches and develops new standard hardware and software configurations for use in the enterprise environment. Performs administration of software distribution, application and security patch management, desktop security, remote support and other enterprise desktop management, monitoring and troubleshooting utilities. Documents and maintains desktop security standard configurations that support organizational security policies. Creates technical documentation as required. Leads tactical and strategic-level projects creating and maintaining project plans. Analyzes problems and recommends hardware and software solutions as needed to address an issue or to support projects and VyStar initiatives. Seeks appropriate authority and approval for purchases. Supports the client system testing environment for evaluating desktop hardware, operating systems, hosted applications, service packs and patches, security configurations and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process. Develops reports that provide insight and analysis of desktop software license usage, software and hardware compliance, operating systems and hosted application software distribution. Administers and maintains the System Center Configuration Manager environment and Intune co-management configurations. Prepares, tests and releases software application and security updates to production using Microsoft System Center Configuration Manager (SCCM). Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates and ongoing maintenance for the organization's client system environment. Collaborates with QA/QE teams to ensure quality assurance testing of software installation packages, application configurations, system images and configuration performance is performed before all implementations. Stays abreast of current and emerging client computing hardware and software trends and management techniques through self-study, training programs or other education opportunities. Collaborates with the Enterprise Architect to define an ongoing desktop roadmap and strategy that includes hardware, operating systems, browsers, peripherals and management tools. Performs other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus - Focus your full attention by carefully listening to and observing your clients or member. Connect - Consistently be friendly and approachable. Demonstrate you care. Understand - Listen empathetically and ask questions (70% to 30%). Counsel - Recommend solutions based on your clients or member's needs and objectives. Advance - Ensure that member's or client's expectations were exceeded. Verify necessary follow-up actions were completed. JOB KNOWLEDGE, SKILLS & ABILITIES Required: Five+ years' IT client engineering and administration experience working in an enterprise environment. 3 or more years managing Microsoft Intune as an engineer. Documented experience in developing, testing and maintaining Windows OS Images and Application Packages Direct experience Installing, administering, configuring and maintaining Microsoft System Center Configuration Manager Current Branch Expert knowledge of Windows Operating Systems In-depth knowledge and experience with Microsoft Entra, Active Directory, Group Policy, and Windows Server Update Services (WSUS) Advanced IT troubleshooting skills. Clear and effective oral and written communication skills Windows Client file, share and Operating system permission management. Familiarity with client security concepts MSI and EXE control using command line switches and transformation files. Advanced knowledge of scripting utilizing resources including command line, PowerShell. Advanced knowledge and understanding of networking (TCP/IP, DHCP, DNS), Mobile Device Management (MDM) including device provisioning and policy management. Preferred: Microsoft Office Deployment, including Office 365 desktop deployment and integration. Desktop operating system virtualization and application virtualization. Experience with software packing tools such as InstallShield, InstallAware or equivalent MSI Editor. Experience supporting Windows Servers Multi-factor authentication including tokens and biometrics. SCCM report creation using built-in tools or SQL knowledge. Software asset license management and metering In-depth knowledge of IT Service Management (ITSM) best practices EDUCATION Required: Bachelor's degree in computer science or related field of study and/or equivalent work experience is required. Incumbent will be expected to continue their education and training through self-study. The completion of various courses and certifications as well as the achievement of work performance and productivity goals is required to maintain the position as well as become eligible for further advancement. Certifications Required: Microsoft 365 Certified: Endpoint Administrator Associate CompTIA A+, Network+ and Security+ Azure Fundamentals Certifications Preferred: ITIL Foundation or higher Comptia Cloud+ Microsoft Certified: Azure Administrator Associate DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources