Unit Secretary jobs at Baptist Memorial Health Care - 507 jobs

Functions under the direction of licensed nursing personnel to coordinate non-clinical tasks, including: transcription of doctor's orders, maintaining the patient chart and utilization of communication devices. Performs other duties as assigned. Responsibilities Performs clerical responsibilities. Maintains the patient chart. Demonstrates good communication skills. Facilitates patient/bed flow by utilizing admission, transfer, and discharge activities according to procedure. Manages supplies and equipment. Participates in ongoing educational activities. Completes assigned goals. Specifications Experience #N/A Minimum Required One year experience in business office or related health care field. Previous experience utilizing customer service or public relation skills. Preferred/Desired One year experience in business office or related health care field. Previous experience utilizing customer service or public relation skills. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Associate degree in business related curriculum or its equivalent. Training Minimum Required Preferred/Desired Special Skills Minimum Required Ability to type 20 words per minute on a personal computer accessing the program with a mouse. Computer literacy. Preferred/Desired Knowledge of medical terminology preferred Licensure Minimum Required Preferred/Desired BLS

The Central Scheduling Specialist coordinates the verification, scheduling, pre-registration, and authorization for medical services. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling management to maximize the efficiency of the visit, communicating preparatory instructions, and collection of payment. This role requires a high level of independent judgment in order to successfully coordinate and obtain authorization requests for governmental and complex managed care patients in a timely and efficient manner. Utilizing telecommunications and computer information systems, this individual will be responsible for handling inbound and outbound calls with a focus on exceptional service to patients, employees, and providers. In order to ensure an extraordinary patient experience, multitasking between different patient care areas will be required. The Central Scheduling Specialist is best defined as a highly independent and flexible resource that functions in alignment with the patient experience initiative. Performs all job duties and responsibilities in a courteous manner according to the Hurley Family Standards of Behavior.Works under the supervision of the department director or designee who assigns and reviews conformance with established procedures and standards. High school graduate and/or GED equivalent. Associate's degree in Business Administration or equivalent degree. -OR- Two (2) years of experience working in a call center or experience performing scheduling, registration, billing or front-desk responsibilities in a medical (hospital or physician office/clinic) setting Knowledge of a call center environment and capable of handling a high call volume while maintaining high performance. Knowledge of registration, scheduling, authorization, and referral policies and procedures relative to an outpatient clinic and surgical setting. Demonstrates extensive knowledge of insurance plan pre-certification/referral requirements and processes. Working knowledge of medical terminology, procedure and diagnosis coding, and billing procedures. Proficient in business office information systems & software such as Google Suite & Microsoft Office containing spreadsheet and database applications. Manage multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Make decisions in accordance with established policies and procedures. Knowledge of hospital operations and / or Ambulatory Clinic operations. Excellent verbal and written communications skills and a pleasant and professional phone demeanor. Ability to develop effective relationships with colleagues, physicians, providers, leaders, and other across the organization. Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. PREFERRED QUALIFICATIONS: Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Single Business Office, Cadence, or Grand Central. Schedules, cancels, reschedules appointments / services for designated departments. Manages scheduling to maximize the efficiency of the visit / provider. Monitors appointment schedules daily for cancellations, rescheduling, and no shows as well as other stats or changes; communicates timely with all departments impacted. Generates daily-weekly-monthly reports in order to manage schedules and distributes information as needed. Performs pre-registration functions within designated time frame in advance of the patient appointment (including, but not limited to) obtaining and / or verifying demographic, clinical, financial, insurance information, and eligibility for scheduled service / procedure. Confirms Primary Care Provider making necessary updates as appropriate. Identifies insurance companies requiring prior authorization and / or referrals for services and obtains authorization / referral for all services. Coordinates incoming / outgoing authorizations for procedures and testing requested by providers for all government and third-party payers, including emergent authorizations due to walk-in patients. Informs the patient of their visit-specific preparatory instructions and ensures notification about their upcoming appointments. Schedules pre-admission testing when needed and assists in arranging necessary lab orders. Obtains all necessary information required by third-party payors for treatment authorization requests. Courteously accepts and places telephone calls, and interacts with physicians and associates while providing services. Resolves or tactfully directs complaints, problems; obtains information and responds to inquiries within 24-48 hours. Frequently communicates with patients/family members/guarantors, physicians/office staff, medical center, and payors via telephone, email, enterprise EMR or other electronic services. Escalates issues that cannot be resolved in accordance with departmental guidelines. Performs price estimates upon patient request in order to assist the patient in identifying their expected full patient liability and / or residual financial responsibility. Educates the patient relative to their insurance policy / benefits. Collects patient / guarantor liabilities and refers patients who are uninsured / underinsured to Insurance Services Specialists for financial assistance or governmental program screening and application processes. Refers patients to the Financial Customer Service Specialist to resolve outstanding self-pay balances. Maintains a log / guide with up-to-date information related to services in need of pre-certification or require referrals per insurance carrier. This includes compliance with regulatory requirements and ensuring all changes are incorporated into daily job functions. Works with the coding department to validate the accuracy of the authorized service in comparison to the procedure performed. Discrepancies are addressed immediately within timelines set forth by the specific payer's guidelines for correction. Reports procedural updates to leadership. Triages misrouted telephone and patient portal inquiries promoting an exceptional patient and provider experience. Makes follow-up calls to provider offices and / or testing sites to ensure receipt of all necessary information for the patient's visit. Recommends modifications to existing policies or workflows that support the values of Hurley Medical Center and will increase efficiency and promote data integrity. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully perform duties on a day-to-day basis. Able to work in a fast-paced call center environment while maintaining efficiency and accuracy. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment. Involvement in special projects as needed.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.

Ward Clerk Rotating Night shift 7pm to 7am We are seeking a dedicated and organized Night Shift Ward Clerk to join our healthcare team. This vital role ensures the smooth operation of hospital or clinic administrative functions during overnight hours, providing essential support to medical staff and patients alike. If you are detail-oriented, reliable, and committed to delivering excellent service in a fast-paced environment, we encourage you to apply. Key Responsibilities: - Greet and assist patients, visitors, and staff in a courteous and professional manner - Manage patient admissions, discharges, and transfers accurately and efficiently - Maintain and update patient records, ensuring confidentiality and compliance with privacy regulations - Answer and direct phone calls, handle inquiries, and relay messages promptly - Prepare and process administrative documents, including reports, charts, and correspondence - Coordinate with medical staff and departments to facilitate smooth communication and workflow - Monitor and manage inventory of office supplies and medical forms - Ensure the cleanliness and organization of the reception and administrative areas during night hours Join our compassionate team committed to providing exceptional patient care and support. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to help you thrive in your career. Requirements Skills and Qualifications: - High school diploma or equivalent; additional administrative or healthcare-related training is a plus - Proven experience in administrative support, preferably in a healthcare setting - Excellent organizational and multitasking skills - Strong communication and interpersonal abilities - Proficiency in using office software such as MS Office (Word, Excel, Outlook) - Ability to work independently and handle stressful situations calmly - Attention to detail and confidentiality in handling sensitive information - Flexibility to work night shifts and adapt to changing priorities

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs. 2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time. 3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. 4. Assures upon check out all follow up appointments & testing are coordinated with the patient. 5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment. 6. Identifies and communicates need for scheduling modifications and development. 7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. 8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed. 9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested. 10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process. 11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager. 12. Responsible for collecting all signatures on waivers for managed care at the point of check in. 13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in. 14. Responds to all patient communication in a timely manner. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. SKILLS AND ABILITIES: 1. Strong written and verbal communication skills. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 153 WVUH Radiology Support Services Address: 6040 University Town Center Drive Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School diploma or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs. 2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time. 3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic. 4. Assures upon check out all follow up appointments & testing are coordinated with the patient. 5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment. 6. Identifies and communicates need for scheduling modifications and development. 7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. 8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed. 9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested. 10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process. 11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager. 12. Responsible for collecting all signatures on waivers for managed care at the point of check in. 13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in. 14. Responds to all patient communication in a timely manner. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit for extended periods of time. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. SKILLS AND ABILITIES: 1. Strong written and verbal communication skills. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 8801 WVUH Ambulatory Registration Address: 6040 University Town Center Drive Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Hours: 8AM - 4:30PM Days: Monday - Friday Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures.

Hours: 8:30AM - 5PM Days: Monday - Friday Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner. Qualifications JOB QUALIFICATIONS Education: High school graduate or GED preferred. One or two years of college preferred. Experience: Hospital or similar medical facility experience. Knowledge of Medical Terminology preferred. Licenses/Certificates: N/A Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

Hours: 8AM - 4:30PM Days: Monday - Friday Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures. Qualifications JOB QUALIFICATIONS Education: Completion of a high school diploma required. College level courses preferred. Licensure: N/A Experience: Prefer previous work experience in a position of meeting and communicating with the public. Prefer 1 to 2 years experience in a hospital billing office, medical billing office or other health care setting. Skills: Excellent oral and written communication skills in order to effectively interact with internal and external customers. Knowledge of Medical Terminology and third party payer terminology. At least a minimal understanding of how CPT-4 and ICD-10 codes are used in health care billing. Intermediate proficiency in Microsoft Outlook, Word and Excel. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Normal business office environment. Constant sitting and limited freedom of movement. Ability to work under conditions of frequent interruption. Poise, tact and courtesy is necessary when dealing with patients. Must be detail oriented. Must be able to assert initiative and judgment involved in classifying financial data and maintaining the normal flow of work. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! * employee wellness programs * flexibility for true work-life balance * holidays & paid time off * continuing education & career growth opportunities * company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Education and Experience Education Requirements * High school education or equivalent Experience Requirements * Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements * Exceptional organizational, customer service, communication, and decision making skills required. * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: *************************** Elite Home Health a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

Find your calling at Mercy!As a Unit Secretary in a hospital setting, you will play a pivotal role in facilitating communication and administrative operations within the unit. This position requires strong organizational skills, diligence, and the ability to manage sensitive information with confidentiality. Your role is integral to maintaining effective communication and coordination within the healthcare team, enhancing patient care delivery and outcomes.Position Details:We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.” Overview As a Unit Secretary in a hospital setting, you will play a pivotal role in facilitating communication and administrative operations within the unit. This position requires strong organizational skills, diligence, and the ability to manage sensitive information with confidentiality. Your role is integral to maintaining effective communication and coordination within the healthcare team, enhancing patient care delivery and outcomes. Qualifications Preferred Education: High school diploma or equivalent; additional education or certification in medical office administration. Preferred Experience: Prior experience using computers and computer systems to enter data, or process information; Prior clerical experience working in a healthcare setting. Preferred Other: Knowledge of medical terminology, procedures, and HIPAA regulations preferred. We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period! We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

The Perioperative Scheduling Specialist is responsible for scheduling surgical procedures and inductions for BEH Labor & Delivery. This person will ensure that the prenatal records will be obtained before delivery, will ensure that the consents are received prior to patient arrival, and verify patient information for accurate and appropriate scheduling of delivery. This person must be able to exercise superior communication skills and filter a vast amount of information accurately, with a working knowledge of CPT, DRG and ICD10 codes, and the ability to interface effectively with patients, physicians, and all other levels within the organization. Performs various other related responsibilities, follows written guidelines and protocols when necessary; assists with maintaining cleanliness and efficiency of the Labor and Delivery Department Data Operations unit. Performs other miscellaneous duties as required by the Nurse Manager. Education: Required: High School Diploma. De-escalation training, if applicable Preferred: Some College Experience: Required: * Minimum of five (5) years healthcare experience * Proficient typing skills * Proficient in Microsoft Word, Excel and data entry skills * Knowledge of Medical Terminology * CPT/DRG coding Position Requirement(s): License/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: Schedules, maintains, and organizes the inductions and OR procedures of the BEH Labor & Delivery department effectively and efficiently. Must have a working knowledge and operational understanding of guidelines and procedures related to induction of labor and approved conditions for early induction allowing this individual to extract information from written patient care reports and enter this information into a data base. Gathers information by utilizing computer equipment and individual communication skills to accomplish various tasks. Audits patient accounts in Labor & Delivery. Performs various other related responsibilities, follows written guidelines and protocols when necessary; assists with maintaining cleanliness and efficiency of the Labor and Delivery Department Data Operations unit. Performs other miscellaneous duties as required by the Nurse Manager. '277926

Job Title: IR Scheduling Specialist About Us At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients' lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment. Position Overview The Interventional Scheduling Coordinator plays a vital role in coordinating and managing interventional radiology procedures across assigned facilities. This position works closely with physicians, nurses, technologists, and support teams to align provider schedules, staff availability, and procedural resources. Working under the general direction of the Radiology Manager, this role ensures efficient scheduling practices that support timely patient care, operational goals, and a positive patient experience. Key Responsibilities Schedule Interventional Radiology procedures and office appointments for all IR providers. Schedule return appointments, laboratory tests, and radiology studies as required. Align provider, nurse, and technologist availability with procedure room resources to ensure efficient scheduling. Maintain awareness of provider schedules and procedure volumes to meet established turnaround time standards. Identify scheduling barriers and implement solutions to improve access and workflow efficiency. Communicate effectively with patients, providers, and staff both within the clinic and at outside facilities. Assist with patient calls related to procedures, appointments, and scheduling questions. Coordinate and route all scheduling and procedural information appropriately within the EMR. Maintain and track scheduling delay logs for interventional procedures. Obtain and document necessary patient information, including prior imaging and medical records. Notify physicians promptly of scheduling issues or conflicts. Coordinate procedures with other physicians and clinic appointments as needed. Interface daily with Medical Records, Insurance, Phone Room, Nursing, and Physician teams. Maintain patient confidentiality, professional appearance, and compliance with clinic policies. Attend staff meetings and perform additional duties as assigned. Qualifications Education & Experience Required: High school diploma or GED. Minimum of one (1) year of experience in operating room scheduling, procedural scheduling, or a clinical coordination role involving providers, staff, and procedural resources. Preferred: Experience supporting interventional radiology, surgical services, or specialty procedural clinics. Skills & Abilities Required: Excellent organizational, follow-up, and time-management skills. Strong verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to independently manage complex schedules with limited supervision. Ability to prioritize and balance multiple demands in a fast-paced clinical environment. Proficiency in Microsoft Word, Excel, and email applications. Ability to work effectively within multidisciplinary teams while maintaining strong professional relationships. Ability to apply deductive reasoning and adapt scheduling decisions in response to changing provider, staff, or patient needs. Preferred: Experience working within an EMR and coordinating care across multiple facilities. Why West Cancer Center is a Great Place to Work Meaningful Impact: Play a critical role in ensuring patients receive timely, coordinated care. Collaborative Culture: Work alongside a multidisciplinary team dedicated to excellence in oncology care. Professional Development: Access training, educational resources, and opportunities for growth. Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation. No nights, weekends, or holidays. Comprehensive benefits package. Join Us If you are detail-oriented, thrive in a fast-paced clinical environment, and are passionate about coordinating care that makes a real difference for patients, we encourage you to apply. Join West Cancer Center as an Interventional Scheduling Coordinator and help ensure seamless access to high-quality oncology services.

Job Description Healthy Connections is seeking a Scheduling Specialist Nurse to join our clinical support team at the Mena Headquarters. This is a phone-based role that serves as a vital connection point between patients, providers, and clinical teams. The Scheduling Specialist Nurse supports provider nurses with medication refills, test results, Updox staff queues, prior authorizations, and appointment coordination while ensuring clear, professional communication at every interaction. This is not a new position, but it is an essential one within our care model. The work is steady and fast-moving, requiring strong organization, clinical awareness, and the ability to manage multiple priorities throughout the day. Healthy Connections provides complete training and onboarding to support success in the role, and experience with EMR systems, Updox, and clinical scheduling workflows is strongly preferred. For individuals who demonstrate initiative and strong performance, there is opportunity for professional growth within the organization. Key ResponsibilitiesPatient Relations Answer and return patient calls in a professional, courteous, and timely manner. Identify patient concerns and chief complaints and route clinical calls appropriately. Serve as a system navigator and primary point of contact for patients and families. Provide patient education, self-management coaching, and care coordination support. Assist with coordination of specialty services, behavioral health services, and 340B pharmacy program benefits. Accurately enter and update patient information in the electronic medical record (EMR). Maintain strict patient confidentiality and HIPAA compliance at all times. Clinical & Team Support Assist provider nurses with medication refills, test results, Updox staff queues, and prior authorizations. Participate in meetings, trainings, and quality improvement activities. Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. Collaborate with clinical departments and community partners to support continuity of care. Assist with patient calls and triage per established protocols. Administrative Responsibilities Support scheduling workflows, prescription refill processes, and medical records management as needed. Maintain required licensure and continuing education. Ensure accurate documentation and adherence to organizational policies and procedures. Help maintain an efficient, organized scheduling office environment. Contribute to departmental and organizational performance goals. Perform other duties as assigned to support clinic operations. Qualifications Licensed Practical Nurse (LPN), Medical Assistant, or four years of supervised nursing experience required. Current Basic Life Support (BLS) certification required. Bilingual (Spanish) skills preferred but not required. Working knowledge of Microsoft Office and electronic systems. Strong organizational, communication, and customer service skills. Ability to work independently, prioritize tasks, and problem-solve effectively. Ability to establish and maintain professional, respectful relationships with patients and staff. Willingness to travel to other clinic locations or meetings as needed. Work Schedule & Conditions Full-time position, 40 hours per week. Primarily sedentary work with extended periods of sitting. Minimal lifting required. OSHA high-risk position with required safety and infection control training. Benefits Competitive hourly pay. Comprehensive benefits package including health, dental, and life insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Four Days a week - No Nights or Weekends 40

About Healthy Connections Healthy Connections is a Federally-Qualified Health Center serving communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we provide integrated medical, dental, and behavioral health services focused on access, quality, and patient-centered care. Our teams play a critical role in ensuring patients receive timely, coordinated services that support better health outcomes. Position Overview Healthy Connections is seeking a Scheduling Specialist Nurse to join our clinical support team at the Mena Headquarters. This is a phone-based role that serves as a vital connection point between patients, providers, and clinical teams. The Scheduling Specialist Nurse supports provider nurses with medication refills, test results, Updox staff queues, prior authorizations, and appointment coordination while ensuring clear, professional communication at every interaction. This is not a new position, but it is an essential one within our care model. The work is steady and fast-moving, requiring strong organization, clinical awareness, and the ability to manage multiple priorities throughout the day. Healthy Connections provides complete training and onboarding to support success in the role, and experience with EMR systems, Updox, and clinical scheduling workflows is strongly preferred. For individuals who demonstrate initiative and strong performance, there is opportunity for professional growth within the organization. Key Responsibilities Patient Relations * Answer and return patient calls in a professional, courteous, and timely manner. * Identify patient concerns and chief complaints and route clinical calls appropriately. * Serve as a system navigator and primary point of contact for patients and families. * Provide patient education, self-management coaching, and care coordination support. * Assist with coordination of specialty services, behavioral health services, and 340B pharmacy program benefits. * Accurately enter and update patient information in the electronic medical record (EMR). * Maintain strict patient confidentiality and HIPAA compliance at all times. Clinical & Team Support * Assist provider nurses with medication refills, test results, Updox staff queues, and prior authorizations. * Participate in meetings, trainings, and quality improvement activities. * Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. * Collaborate with clinical departments and community partners to support continuity of care. * Assist with patient calls and triage per established protocols. Administrative Responsibilities * Support scheduling workflows, prescription refill processes, and medical records management as needed. * Maintain required licensure and continuing education. * Ensure accurate documentation and adherence to organizational policies and procedures. * Help maintain an efficient, organized scheduling office environment. * Contribute to departmental and organizational performance goals. * Perform other duties as assigned to support clinic operations. Qualifications * Licensed Practical Nurse (LPN), Medical Assistant, or four years of supervised nursing experience required. * Current Basic Life Support (BLS) certification required. * Bilingual (Spanish) skills preferred but not required. * Working knowledge of Microsoft Office and electronic systems. * Strong organizational, communication, and customer service skills. * Ability to work independently, prioritize tasks, and problem-solve effectively. * Ability to establish and maintain professional, respectful relationships with patients and staff. * Willingness to travel to other clinic locations or meetings as needed. Work Schedule & Conditions * Full-time position, 40 hours per week. * Primarily sedentary work with extended periods of sitting. * Minimal lifting required. * OSHA high-risk position with required safety and infection control training. Benefits * Competitive hourly pay. * Comprehensive benefits package including health, dental, and life insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Ready to Apply? If you're interested in this position, fill out the form on this page to get started.

Be the Voice Patients Trust First At Healthy Connections, we believe that exceptional care starts with a single conversation. As a Scheduling Specialist, you'll be that first voice-a trusted guide who helps patients take the important step of getting care. We're looking for someone who communicates clearly, listens carefully, and is ready to thrive in a fast-paced, team-centered environment. This full-time role is based in Mena and features a four-day workweek (40 hours total)-giving you the stability of full-time employment with built-in work-life balance. You'll work closely with patients and team members across our clinics to ensure scheduling runs smoothly and professionally. What You'll Be Doing * Professionally handle inbound calls from new and returning patients * Schedule appointments using our electronic medical records system (eMDs) * Work with digital tools like Phreesia and Updox to support patient engagement * Accurately gather insurance and demographic information * Direct clinical and billing inquiries to the appropriate internal teams * Coordinate appointment changes, cancellations, and follow-ups * Review provider and service updates regularly to stay informed * Partner with leadership to meet scheduling benchmarks and patient experience goals What to Expect This is a phone-based, administrative position that supports patients from all Healthy Connections clinics. You'll work in a structured, focused environment where clear communication and attention to detail are essential. The pace is quick-but you're never on your own. You'll be part of a close-knit team that collaborates daily to meet goals and provide high-quality care. Training and Support from Day One No guesswork here. You'll receive full training on our scheduling systems, protocols, and tools (eMDs, Phreesia, Updox). Our onboarding process is designed to make sure you're confident in your role-and our team and manager will support you every step of the way. Who We're Looking For * High school diploma required * At least 2 years of experience in a medical office or call center preferred * Strong communication and organization skills * Comfortable using Microsoft Office and learning new digital tools * Bilingual in Spanish is a plus, but not required * Ability to prioritize, stay focused, and manage a high volume of calls with professionalism * Willingness to travel to other clinic locations for training or team meetings as needed Why Healthy Connections? Healthy Connections is a Federally-Qualified Health Center (FQHC) that has been serving Arkansas communities for more than 25 years. We're here to make healthcare accessible-and we do it with compassion, consistency, and purpose. Our team is supportive, mission-driven, and committed to excellence in every interaction. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Ready to Apply? Fill out the form on this page to get started and take the first step toward joining the team at Healthy Connections.