Customer Service Representative jobs at Barton Associates

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. *Benefits:* * *Competitive Salary:* Starting pay of $18.00/hr., plus incentives. * *Training:* Paid training provided to ensure you have the skills needed for success. * *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance. * *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data. * *Referral for Life Program™:* Earn a residual bonus every pay period. * *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs. * *Career Growth:* Opportunities for advancement within the company. * *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace. *Key Responsibilities:* * *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. * *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. * *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer. * *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. * *Documentation:* Maintain accurate records of all customer interactions and services provided. *Qualifications:* * *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service. * *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations. * *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays. * *Experience:* At least 1 year of customer service experience in a single role. * *Education:* High School Diploma or GED. * *Background Check:* Must pass a background screening. * *Typing Skills:* Minimum typing speed of 25 WPM. * *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing. * *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Essential Functions: Troubleshoots hardware and software, installations, and support to both internal and external customers. Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position. Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity. Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function. Install computer and endpoint Windows updates, software updates, firmware. Responsible for Imaging systems and deploying software through SCCM. Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies. Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform desktop and endpoint data backups and disaster recovery operations. Monitor ticket workflows in accordance with SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Lead, facilitate and/or participate in IT related projects as directed. Knowledge and competency of the following technologies: Windows Operating Systems Apple iOS Microsoft System Center Configuration Manager Microsoft Active Directory and Group Policy Hardware imaging and configuration Hardware/Software security and encryption Minimum Qualifications Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Direct Hire Opportunity with a great organization! Onsite opportunity in Dallas with hybrid remote potential in the future based on performance Opportunity to earn bonuses on a monthly basis based on performance after training Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts Start date - January 5th Responsibilities: Handle full care coordination for members and maintain close communication to educate members on how their benefits work Assist members with finding a provider in network for surgeries Assist with scheduling procedures Handle inbound and outbound calls Send referrals Confirm appointments with patients and provider offices Taking information from members and logging this correctly into the CRM system Assist with booking travel Coordinate follow up appointments Call provider offices to request medical records Qualifications: Bachelor's or Associate's Degree required Exceptional customer service skills Ability to commute to and work in the Dallas office daily Ability to work in a fast paced environment Empathetic Preferred Qualifications: Healthcare experience

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. *Benefits:* * *Competitive Salary:* Starting pay of $18.00/hr., plus incentives. * *Training:* Paid training provided to ensure you have the skills needed for success. * *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance. * *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data. * *Referral for Life Program™:* Earn a residual bonus every pay period. * *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs. * *Career Growth:* Opportunities for advancement within the company. * *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace. *Key Responsibilities:* * *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. * *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. * *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer. * *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. * *Documentation:* Maintain accurate records of all customer interactions and services provided. *Qualifications:* * *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service. * *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations. * *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays. * *Experience:* At least 1 year of customer service experience in a single role. * *Education:* High School Diploma or GED. * *Background Check:* Must pass a background screening. * *Typing Skills:* Minimum typing speed of 25 WPM. * *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing. * *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Duties Include: - Assisting Walk-In Patients (10-15 per day) - Answering incoming calls from patients or providers with upcoming orders (up to 20-30 calls per day) - Provide order status updates - Using online patient ordering forums and patient database - Electronic faxing - Communication with Doctor`s offices and hospitals learning about all durable medical equipment - Providing medical equipment from facility for walk in patients (minimal) Skills administration support, customer service, front desk, administrative, microsoft office, health care, ms teams, zoom, data entry, receptionist customer service, medical, order processing, call center Top Skills Details administration support,customer service,front desk,administrative,microsoft office,health care,ms teams,zoom,data entry,receptionist customer service,medical,order processing Additional Skills & Qualifications Ability to work independently and can apply critical thinking to solve next steps without every answer being given to them. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of North Wilkesboro, NC. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Wilkesboro,NC. Application Deadline This position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.

Update*********** Pay Rate: 20.40 Work Schedule : Schedule: Monday - Friday 11:30am - 8pm w/a rotating Saturday from 9am - 6pm every 6-8 weeks when working Saturday day off will be Tuesday Wednesday Thursday or Friday Work location Type: Onsite for at least first 90 days then possibility of hybrid w/ 2 days in office and 3 days at home based on attendance and performance Great communication skills basic problem solving skills Typing at least 35 wpm at least 1 yr of high call volume call center experience Are there any perks to this assignment that would help the supplier better sell your opportunity? On site gym w/signed waiver opportunity to become full time and room to grow within the company Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries such as general prescription status or financial information. Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs providing status of pending/shipped prescriptions verify insurance information and provide copies of invoices upon request. Answer patient questions and concerns during refill scheduling and transfer to the clinical team pharmacists and nurses when appropriate Identify and report adverse events AEs and product complaints PCs to clinicians to ensure patients safety Perform other duties as assigned above tasks may vary slightly depending on the specific team/program requirements. Work environment is in office only Additional Skills & Qualifications Must Have Admin/Clerical Call Center : 0 (0 - No Familiarity) of 5 (5 - Expert)and 0 years Filing : 0 (0 - No Familiarity) of 5 (5 - Expert) Photocopying : 0 (0 - No Familiarity) of 5 (5 - Expert) General Customer Service : 0 (0 - No Familiarity) of 5 (5 - Expert)and 0 years Microsoft Office : 0 (0 - No Familiarity) of 5 (5 - Expert) Experience Level Entry Level Job Type & Location This is a Contract position based out of Cary, NC. Pay and Benefits The pay range for this position is $20.40 - $20.40/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cary,NC. Application Deadline This position is anticipated to close on Dec 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Join Our Team as a Customer Service Representative! Are you passionate about helping people and thrive in a fast-paced environment? We're looking for Customer Service Representatives to support patients with prescription-related inquiries and ensure timely medication delivery. Why You'll Love This Role Competitive pay: $20.40/hour Stable schedule: Late shift (11:30 AM-8:00 PM) Onsite role with a collaborative team Opportunity to make a real impact in healthcare Your Schedule Must be open to one of these options: Tue-Fri: 11:30 AM-8:00 PM & Sat: 9:00 AM-6:00 PM Mon-Fri: 11:30 AM-8:00 PM What You'll Do Answer inbound/outbound calls for prescription status, payments, and delivery scheduling Provide exceptional customer service and route calls when needed Update patient profiles and progress notes accurately Assist with insurance verification and invoice requests Escalate clinical concerns to pharmacists or nurses Report adverse events and product complaints to ensure patient safety What We're Looking For 1+ year of high-volume call center experience Excellent communication and problem-solving skills Reliable transportation for onsite work Ability to commit to late shifts for 9-12 months Job Type & Location This is a Contract position based out of Cary, NC. Pay and Benefits The pay range for this position is $20.40 - $20.40/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cary,NC. Application Deadline This position is anticipated to close on Dec 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL! Member Service Representative (Consumer Loans Department) Job Description To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction Handle a call volume of 80-100+ calls daily Qualifications High School Diploma/ GED required 1-2 years of recent customer service experience working directly with customers (call center, collections, banking) Ability to work in a fast-pace high-volume call center environment Schedule: Shift times range between the hours of 12:30PM - 12:30PM Monday-Saturday (Will have 1 rotating off day during the week) **MUST have a 6 day availability to work Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance. Training: Fully ONSITE - Monday- Friday, 7:30am CST-4:00pm CST NO Time Off during Training: January 12th - February 24th If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our client, a leader in commercial real estate, is seeking an experienced People Service Center Associate to provide exceptional support in a fast-paced, service-driven environment. This is a full-time, hybrid position in Richardson, TX operating Monday-Friday 8:00am-5:00pm and working onsite Tuesday-Thursday. This position starts as a 5-month contract to hire opportunity and pays $20 per hour. In this role, you'll be part of a collaborative team, responsible for managing employee inquiries, service ticket workflows, and maintaining accurate records in internal systems. The ideal candidate has at least 3 years of customer service experience, strong communication skills, and attention to detail. Experience with HR systems like ServiceNow or PeopleSoft is a plus. Key Responsibilities Customer Service & Phone Support Handle inbound and outbound calls, providing prompt and courteous assistance to employees and clients. Resolve inquiries, escalate issues when necessary, and maintain a professional tone. Ticket Management Log, track, and resolve service tickets using internal systems. Ensure accurate documentation and timely follow-up on all issues or requests. Data Entry & Record Maintenance Regularly input and update information in databases or systems with a high level of accuracy, ensuring data integrity and compliance. Qualifications 3+ years of experience in customer service or a related industry High school diploma or GED Excellent attention to detail and organizational skills Strong multitasking ability in a fast-paced environment Effective verbal and written communication skills Strong interpersonal skills and team-oriented mindset Proficient in Microsoft Office Suite and basic computer functions Nice to Have Experience using ServiceNow or PeopleSoft Background in HR or employee support services Prior experience in a shared services or contact center environment

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience. Key Responsibilities Greet and assist patients and visitors in a courteous and professional manner Answer incoming calls and direct inquiries to the appropriate department or team member Respond to patient billing questions, explain statements, and provide basic account information Accept and process patient payments; provide receipts and documentation as needed Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes Log and track patient inquiries, correspondence, and documentation in accordance with office procedures Collaborate with billing, clinical, and administrative staff to resolve patient account issues Maintain confidentiality of patient information in compliance with HIPAA and institutional policies Ensure desk and waiting area remain clean, organized, and professional Qualifications Education & Experience: High school diploma or GED required 1-2 years of experience in a healthcare, medical, dental, or customer service setting Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred Background in both dental and medical billing environments strongly preferred Skills & Competencies: Strong interpersonal and verbal communication skills Professional demeanor and commitment to providing excellent customer service Ability to manage multiple tasks and prioritize in a busy environment Proficient in Microsoft Office and comfortable working with databases and digital records Detail-oriented with strong problem-solving and organizational abilities Knowledge of HIPAA and patient confidentiality requirements

LHH Recruitment Solutions is searching for an Inside Sales Representative for a client in Jacksonville, Florida. This organization offers room for growth, an employee-centric environment, medical, dental, vision, 401(k) plan with match, and Paid Time Off. Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm Salary: $50,000 - $60,000 Job duties Collaborate with outside sales team, review respective customer requirements and quotes Generate new and repeat sales by providing information in a timely manner Determine customer requirements and expectations to recommend specific products and solutions Recommend alternative products based on cost, availability, or specifications Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items Qualifications: 2-3 years' experience with inside sales Bachelor's Degree preferred Intermediate experience with Microsoft Excel and PowerPoint

Job Description CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists. What You'll Do: Provide fantastic customer service focused on dispute resolution and overcoming challenges Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry. Provide solutions-based approaches to retain customers who are considering service cancellation. Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services. Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them. Consistently improve retention rates and achieve retention goals. Handle each call with empathy, compassion, and professionalism to ensure excellent customer service. What We're Looking For: Upbeat personality and a fun, positive attitude 1-2 years previous customer retention experience Strong customer service and people skills Ability to consistently meet and exceed performance targets Coachability with a desire to grow professionally Ability to work a flexible schedule, including weekends Experience with CRM system such as SalesForce is a plus, but not required Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: $50,000 to $80,000 Annual Compensation Base hourly rate with tiered commission structure, performance based, training and quarterly bonus Higher shift pay for working nights and weekends Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO Free monitored security system after 90 days. Engaging and fun company culture that's made up of a diverse group of people Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists. What You'll Do: Provide fantastic customer service focused on dispute resolution and overcoming challenges Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry. Provide solutions-based approaches to retain customers who are considering service cancellation. Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services. Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them. Consistently improve retention rates and achieve retention goals. Handle each call with empathy, compassion, and professionalism to ensure excellent customer service. What We're Looking For: Upbeat personality and a fun, positive attitude 1-2 years previous customer retention experience Strong customer service and people skills Ability to consistently meet and exceed performance targets Coachability with a desire to grow professionally Ability to work a flexible schedule, including weekends Experience with CRM system such as SalesForce is a plus, but not required Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: $50,000 to $80,000 Annual Compensation Base hourly rate with tiered commission structure, performance based, training and quarterly bonus Higher shift pay for working nights and weekends Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO Free monitored security system after 90 days. Engaging and fun company culture that's made up of a diverse group of people Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Inbound Sales Agent** **Terms: Full-time ; Minimum 6 months customer service experience required** **Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr!** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. **Responsibilities** + Engage with potential customers, transforming every call into a meaningful sales opportunity. + Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. + Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. **Qualifications** + A minimum of 6 months of customer service experience is required + High school diploma or GED + Preferred experience in industries such as insurance, real estate, or other commission-based sales environments + Strong computer navigational skills + Solid business and sales knowledge + Conversational, patient, and confident, with a positive attitude + Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale **Work Environment** + Regular work performed in a climate-controlled, call-center environment. + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly \#AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The Security Operations Center (SOC) Level 1 Operator is a CCTV, alarm monitoring, and dispatch specialist. The Level 1 Operator will monitor several screens observing cameras, monitor access control, gather information, analyze data, and provide input to their supervisor on their observations. They must be able to observe and recognize patterns of activity and coordinate or dispatch appropriate security monitoring measures and response teams. The Level 1 Operator must be organized and maintain daily logs of activities from security cameras and security teams. PAY TRANSPARENCY/COMPENSATION: $28.00 per hour RESPONSIBILITIES: Work rotating shifts to ensure 24/7 coverage for the Regional Security Operations Center. Ensure rapid dispatch of security personnel to ensure quick reaction, disruption, and resolution of security incidents. Experience in using CCTV and alarm monitoring / access control software in coordination with a communication or security operations center. Draft, develop, and update SOC standard operating procedures (SOPs), processes, and systems to ensure vigilant and comprehensive video monitoring, incident detection, and incident management. Communicate verbally or in writing in a clear and concise manner while in stressful situations. Produce suspicious / criminal activity and incident reporting products for delivery to higher level supervisors and client leadership. Draft Be on the Look Out (BOLO) flyers for individuals who have acted against the client with malicious intent, or pose a threat to client properties and personnel. Provide assistance with access control, access card procedures, Lenel reports, and CCTV investigations. Observe and recognize patterns of activity and coordinate appropriate security monitoring and response. Monitor cameras and be able to identify and predict suspicious/criminal activity. Make every effort (through observations and documentation) to identify potential threats to the client's corporate critical infrastructure: people, facilities, assets, and brand/reputation. Utilize CCTV, access control and alarm monitoring software and systems (Intellicene, CCURE, Lenel, Genetec, Physical Security Information Management System (PSIMS), MS Office applications, and visualization tools (to include building infographics) on a daily basis. Maintain a log of all rotating shifts' activities including notifications from security partners. Deliver concise and effective information, in order to inform and direct security responders as well as the ability to dispatch security elements to areas of concern. Understand the operation of all communications and information technology hardware, software, and firmware utilized to perform security monitoring functions. To include radio transmissions and using a notification platform. Take responsibility for assigned tasks. Other services and support as needed. QUALIFICATIONS: High school graduate or equivalent Minimum of two years of experience working in a security environment or dispatch center Proficiently speaks and writes English Proficient in English composition Must be able to sit or stand for long periods of time without debilitating discomfort Preferred Qualifications and Skills College Degree or equivalent in any relevant field such as security studies, law enforcement, intelligence, political science, international affairs. Trained in or familiar with Intellicene, Lenel or Genetec, Physical security information management systems (PSIMS), and Mass Notification systems Proper radio transmission experience Served in the Military, Law Enforcement, Government, or Private Security BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.