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Collections Specialist jobs at BCA Financial Services - 282 jobs

  • Experienced Debt Collection Specialist

    Pom Recoveries 3.9company rating

    Farmingdale, NY jobs

    WORK FROM HOME! IN-OFFICE - REMOTE - HYBRID MUST HAVE A MINIMUM OF THREE (3) YEARS COLLECTIONS EXPERIENCE. Must be able to function in a fast paced environment while delivering superior performance and results. Provide account receivable, customer service, and collections efforts. Research and reconciliation of your assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies Maintain a consistent level of professionalism at all times with clients, customers, and colleagues Must have good problem solving skills Must have good communication & negotiating skills Must have ability to maintain focus BENEFITS: $16.00 to $24.00 per hour, based on experience 3 weeks of paid training Medical insurance / Dental / Vision insurance / 401(k) Vacation pay / Holiday pay / Sick pay Salary plus bonus with unlimited income potential Monthly bonus incentive programs Employee referral bonus Flexible Hours JOB REQUIREMENTS: *****MUST HAVE A MINIMUM OF 3 YEARS COLLECTION EXPERIENCE***** Call Center Experience Strong work ethic Good typing skills Strong verbal and written communication skills Strong negotiation skills Ability to work independently Skip tracing skills Bilingual - spanish - a plus
    $16-24 hourly 60d+ ago
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  • Remote Healthcare Collections Specialist

    Revenue Enterprises 4.1company rating

    Aurora, CO jobs

    Status: Full-Time position with full benefits Hours: 40 Shift: M-F 8:00am - 5:00pm MST Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity About the Company Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better. What makes REL different? Family owned business where you become part of the family- not just a number Over 20 years of consistent and healthy growth with world class clients Your voice is heard and appreciated You are a part of the success with your ideas and your efforts You are appreciated and valued Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country! Competitive pay and incentive program We promote from within! Grow your career with Revenue Enterprises Work from home opportunity with modified in-office work options available for those who like the "office" setting What you will be doing: Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls Helping patients and their families to understand their bill, answering questions about their debt Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements Accepting and processing credit card and ACH checks payments by phone Accurately and quickly documenting all work efforts Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity ***Must reside in Colorado, Montana, Texas, Kansas or Wyoming to be considered Job requirements Must be Colorado, Wyoming or Montana resident 2+ years professional experience, with demonstrated history of retention Prior Collections experience handling delinquent accounts Experience in customer service and/or healthcare preferred (but not required) Authorization to work in the US High school diploma or GED Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel) Bilingual English/Spanish skills is a plus! Typing 40+ WPM with 90% accuracy preferred Experience working from home preferred Prior collections experienced preferred Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws. All done! Your application has been successfully submitted! Other jobs
    $40k-43.7k yearly 60d+ ago
  • Collections Specialist

    S&Me 4.7company rating

    Raleigh, NC jobs

    Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina. This hybrid position offers the best of both worlds: collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME! As a Collections Specialist, you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company. Your Day-to-Day: Pursue Collections: Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues. Document Efforts: Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking. Follow Up Consistently: Maintain regular communication with project managers and clients until overdue invoices are paid. Provide Backup Support: Assist with daily cash receipt processing and address BST Help Desk tickets when needed. Escalate Accounts: Identify and accelerate collection efforts for clients with excessive past-due balances. What You Bring: A High School Diploma or GED An Associate degree in accounting, a plus, OR equivalent combination of education and experience A minimum of 3 years of customer service and collections experience Good organization and data entry skills with minimal errors A general understanding of the double-entry record-keeping system Basic knowledge of Microsoft Office We Are S&ME: At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future. Here's what you can look forward to: Medical, Dental & Vision Plans with HSA and FSA options - with no medical premium increase in 2026 Wellness Program - $50 off per month on your 2027 premiums! Pet Insurance Term Life & Long-Term Care Coverage - available Spring 2026 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution 401(k) Retirement Plan Paid Holidays and Paid Time Off (PTO) - with rollover options Paid Maternity & Paternity Leave Mentorship & Career Development Programs Credential Incentive Program - get rewarded for advancing your skills Tuition Reimbursement Employee Recognition Program Company Vehicle & Fuel Card - for project-based roles $2,000 Employee Referral Bonuses - and more! If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team! This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.
    $30k-40k yearly est. 36d ago
  • Senior Collections Specialist- 3370944

    AMS Staffing, Inc. 4.3company rating

    New York, NY jobs

    Job Title: Senior Collections Specialist Salary/Payrate: $85K-$100K annually, + AWESOME benefits!!! Work Environment: Hybrid (2-days onsite/3-days remote) Term: Permanent / Fulltime Bachelor's degree required: Yes JOB DESCRIPTION #LI-SS1 Our client, an AmLaw 50 firm, is seeking a Senior Collections Specialist at their offices in New York City. This is a full time, permanent role that allows for remote work 3 days a week and pays an annual base salary of $85K to $100K plus an excellent benefits package. Thirty-five-hour work week, overtime eligible. A Bachelor's degree is required. The Senior Collections Specialist will be responsible for: Reviewing status of assigned client accounts, following up and monitoring aging receivables. Collaborating with assigned partners within the Practice Team to review their matters and determine action plans for collections. Communicating & collaborating directly with clients to secure payments on a timely basis. Providing documentation and analysis to partners and clients as needed. Maintaining detailed records of steps taken to facilitate payments. Coordinating with Supervisor and Practice team regarding assigned receivables portfolio and discussing strategy and escalation as needed. Assisting the Collections & Practice teams with researching , analyzing, and resolving client deductions and unapplied credits. Collaborating with other teams including the Billing Department and Finance Department regarding client deductions, cash receipts, collections, and other special projects. Requirements: Must have a minimum of 3 years' experience as a Collections Specialist in the legal or professional service industry. Previous experience at a law firm and interfacing with partners and clients are a plus. Aderant, Elite & E Billing Systems experience are a plus. Bachelor's degree required. Must have the capability to follow up on client accounts with minimal supervision. Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy. Ability to meet strict deadlines and interact well with co-workers. Excellent interpersonal, communication and analytical skills. Attention to detail. Must be proficient in Word and Excel.
    $85k-100k yearly 7d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Eden Prairie, MN jobs

    Description We are looking for a dedicated Collections Specialist to join our team in Eden Prairie, Minnesota. This is a long-term contract opportunity ideal for someone who excels in managing accounts receivable and resolving payment discrepancies. The role involves working in a hybrid setting, combining in-office training with remote work flexibility. Responsibilities: - Manage a portfolio of approximately 1,000 accounts, ensuring timely follow-up and resolution of outstanding balances. - Prioritize accounts using Excel aging reports and address disputes effectively to maintain customer satisfaction. - Communicate with clients to obtain updated purchase orders and resolve service-related discrepancies. - Collaborate with internal departments to address upstream issues affecting collections processes. - Utilize SAP and other tools to track and manage collection activities efficiently. - Achieve productivity benchmarks by handling over 30 accounts daily, demonstrating exceptional organizational skills. - Provide detailed reporting on account statuses and escalate unresolved issues as necessary. - Assist in implementing workflows and strategies to improve collection efficiency. - Offer training and support to team members to enhance overall department performance. - Ensure compliance with company policies and procedures throughout the collections process. Requirements - Minimum of 3 years of experience in commercial and consumer collections. - Proficiency in SAP and Microsoft Excel for data tracking and reporting. - Strong knowledge of B2B collections processes and best practices. - Excellent communication skills for client interactions and dispute resolution. - Ability to manage high volumes of accounts while maintaining accuracy and attention to detail. - Familiarity with credit collection workflows and tools. - Proven track record of meeting or exceeding productivity goals. - Capability to work in a hybrid environment, combining office and remote settings. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $30k-38k yearly est. 8d ago
  • Outpatient Collector

    Teksystems 4.4company rating

    San Antonio, TX jobs

    Responsible for A/R, and mail follow-up on amounts due from Payor's, and third-party's on a timely basis in accordance with CBO policies for facilities assigned. Responsibility for timely collections and third-party follow-up. Performs other related duties as assigned or requested. - Respond to payor's by phone, or correspondence concerning underpaid, or non-paid account balances. - Assists with all call types, correspondence and concerns regarding patient accounts. - Refers rebill requests to the billing department timely. - Maintains tickler file of accounts, following up by telephone, correspondence, on underpaid, or non-paid balances. - Refers accounts to Supervisor/Manager, or CBO Director for write-off consideration, agency or attorney referral. - Responsible for managing CBO Aging Report properly to insure appeals are followed up timely to prevent past filing deadlines. - Communicates all denial write offs to Collection Supervisor, and Collections Manger. - Aggressively works aged accounts to reduce bad debt A/R days. - Meets corporate goals monthly on collections. - Works with others as a team player, as well as supporting staff, and hospital/clinic staff. - Work minimum 18 collection accounts daily. - Investigates refund/credit, recoupment balances as necessary - Utilizing all payor web sites available to increase efficiency of collections. - Responsible for timely medical records requests and submission of appeals - Maintain adequately trained staff to achieve daily productivity requirements - Responsible for workflow management within the Collection Team and recommendations for process improvement - Assist in coaching and development as mentor for new training initiatives - Work collaboratively with leadership and other team leaders to confirm i.e. provide trending solutions - File complaints when appropriate for delays in reimbursements, discrepancy's in reimbursements, or under paid accounts - Interpretation of Managed Care Contracts - Work collaboratively with team members and staff outside of the CBO to resolve issues on accounts. Including but, not limited to Managed Care, Reimbursement, Clinical, Admissions, Facility Business Office Manager, Coding, Case Management, HIM and Charge Master Departments. Skills LTACH, collecting, outpatient, long-term care, Medicare, Medicaid, medical claims processing, medical billing, Medicare insurance, customer service Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $24.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-26 hourly 8d ago
  • E-Billing Coordinator

    Buchanan Ingersoll-Rooney 4.7company rating

    Pittsburgh, PA jobs

    Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.
    $41k-52k yearly est. 40d ago
  • Collections Specialist

    The Resource 4.3company rating

    Greensboro, NC jobs

    Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
    $30k-37k yearly est. 30d ago
  • Senior Collections Specialist, Auto

    Upstart Services 4.0company rating

    Remote

    About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 3d ago
  • Commercial Collector (Remote)

    American Financial Management, Inc. 3.6company rating

    Rosemont, IL jobs

    Job Description We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $33k-38k yearly est. 1d ago
  • Senior Collections Specialist, Auto

    Upstart 4.0company rating

    Columbus, OH jobs

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 60d+ ago
  • Entry Level Collector

    National Service Bureau 3.9company rating

    Bothell, WA jobs

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits: Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE) Paid Time Off 401(k) plan + employer matching contributions Medical, Dental, Vision Insurance with employer contributions Company provided EAP (Employee Assistance Program) Full time, Monday to Friday schedule National Service Bureau (NSB) is looking for Entry Level Collectors to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth. Entry Level Collector Essential Job Functions: Communicate via phone with people with all backgrounds and personalities Make outbound calls (75+/day) utilize software to note accounts and communicate with insurance companies Negotiate and lead conversations to recover the highest balances for our clients Communicate with team members to coordinate on accounts Document accounts with proper notes to ensure quick communication Adhere to company policies and procedures Entry Level Collector Job Requirements: Training in-office Ability to work a Hybrid schedule of work from home and in-office days once you meet the collector target metrics Secure home office consisting of: Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) Clear and professional backdrop Strong ability for empathy High level of professionalism Great communication skills Ability to stay motivated and positive Attention to detail Experience with time management Computer and typing skills Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day. NSB has a training program that you will be enrolled in on your very first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate. NSB Core Values: Follow Through Be Engaged Think First Be Respectful Be Accountable NSB Culture & Environment: Diverse and friendly team Emphasis on work/life balance No nights/weekends Positive environment Performance-based incentives Advancement opportunities We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually. We are excited for you to join us! To stay up to date on our latest postings we invite you to: Like us on FaceBook: *********************************************** Follow us on LinkedIn: ************************************************************************ Visit our careers page: ******************************************************
    $34k-39k yearly est. 25d ago
  • REMOTE Collector (Workers Compensation)

    Addison Group 4.6company rating

    Mundelein, IL jobs

    Job Title: Workers Compensation Collector Compensation: $22-$25 / hour (based on experience) is eligible for medical, dental, vision, and 401(k) benefits. Industry: Healthcare / Medical Billing / Revenue Cycle Work Schedule: Monday-Friday, full-time (40 hours per week) Flexible start time between 6:30 AM and 8:30 AM Job Description: Addison Group is partnering with one of our healthcare clients to hire a Workers' Compensation Collector to support their revenue cycle operations. This role focuses heavily on workers' compensation claim follow-up and requires a detail-oriented professional who is comfortable working independently in a fast-paced environment. The position begins with onsite training and transitions to a fully remote schedule once training is completed. Key Responsibilities: Handle inbound calls from patients, insurance carriers, and legal representatives regarding account and claim inquiries Provide clear explanations of billing statements, balances, and workers' compensation processes Conduct consistent follow-up with insurance carriers and patients to confirm claim and payment status Maintain detailed documentation within the billing system to support accurate account histories and audits Review account balances and apply appropriate adjustments based on fee schedules and payer responses Gather and submit required documentation to facilitate claim processing and payment resolution Identify claim denials and submit timely appeals with supporting documentation Communicate with insurance carriers via phone and email regarding outstanding balances Respond to attorney requests for billing records and negotiate settlements as claims close Perform additional related duties as needed Qualifications: High school diploma or GED required Minimum of 2 years of hands-on workers' compensation collections experience Strong background in accounts receivable and revenue cycle workflows, preferably within orthopedics Experience working with medical billing systems (Athena experience preferred but not required) Solid understanding of medical terminology and workers' compensation claims processes Comfortable communicating with attorneys and insurance representatives Ability to work independently while managing a high-volume workload Professional, polished communication style with strong follow-through Dedicated and secure work-from-home setup About Our Client: Our client is a well-established healthcare organization recognized for clinical excellence and operational stability. They offer a supportive environment, long-term career opportunity, and a strong commitment to employee success. Perks: Fully remote position after completion of onsite training Quarterly incentive bonuses available (up to 6%) Historically low turnover and strong team tenure Structured onboarding with hands-on support Additional Details: Direct hire opportunity Onsite training required for approximately 2-6 weeks (duration based on performance) Candidates must live within reasonable commuting distance of West Chester, IL Business professional dress code during training COVID vaccination not required; negative test required for onsite work Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 004-008
    $22-25 hourly 17d ago
  • Collections Analyst

    Teksystems 4.4company rating

    Woburn, MA jobs

    Collections Analyst - Hybrid (Woburn, MA) Schedule: Hybrid - Work from home on Mondays and Fridays Flexible Start Times: 7:00 AM, 8:00 AM, or 9:00 AM Our client is seeking a detail‑oriented Collections Analyst to join their Accounts Receivable team. This role plays a key part in reconciling receivable balances, reducing past‑due accounts, and supporting the organization's overall cash flow and billing efficiency. The ideal candidate is a strong communicator with excellent follow‑up skills and experience handling high‑volume collections activity in a professional environment. Key Responsibilities + Manage and collect on past‑due balances, including rent‑based or purchase order (PO)-driven receivables. + Reconcile customer accounts to ensure accurate aging, billing, and cash application. + Audit lease agreements, purchase orders, contracts, and billing documents to validate accuracy and identify discrepancies. + Prepare and submit billing adjustments, credit requests, or supporting documentation as needed. + Conduct daily outreach to customers via phone and email, maintaining consistent follow‑up on payment arrangements and outstanding issues. + Research and resolve customer disputes by partnering cross‑functionally with billing, legal, sales, and operations teams. + Escalate unresolved or complex collection matters to leadership when appropriate. + Maintain accurate notes and documentation in the AR system for all collection activity. + Generate and analyze aging reports to identify trends, risks, and opportunities for process improvement. + Support month‑end AR close activities, including reconciliation and reporting tasks. + Contribute to continuous improvement of collection strategies, customer experience, and internal processes. Must‑Have Skills & Experience + 1-3 years of collections experience within an Accounts Receivable environment. + Experience working with Oracle Financials or similar ERP (Oracle strongly preferred). + Strong organizational and follow‑up skills; able to manage timelines and multiple accounts simultaneously. + Excellent written and verbal communication skills with the ability to clearly articulate issues and resolutions to both internal and external stakeholders. + Experience handling purchase order‑based billing or recurring contract billing. + Customer‑service mindset with the ability to build rapport while driving timely payments. Nice‑to‑Have Experience + Prior experience auditing lease documents, contracts, or purchase orders. + Exposure to billing management systems or large enterprise AR functions. + Familiarity with high‑volume collections (hundreds of accounts/leases). + Experience using reporting tools or Excel for account reconciliation and aging analysis. Education + Bachelor's degree in Business, Accounting, Finance, or a related field preferred, but not required with relevant experience. Job Type & Location This is a Contract to Hire position based out of Woburn, MA. Pay and Benefits The pay range for this position is $25.21 - $25.21/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Woburn,MA. Application Deadline This position is anticipated to close on Jan 2, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25.2-25.2 hourly 2d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Brooklyn Heights, OH jobs

    Description We are looking for an experienced Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. Responsibilities: - Manage and follow up on outstanding payments with business clients to ensure timely resolution. - Handle challenging and intricate collections cases, employing effective negotiation strategies. - Perform thorough cleanup of accounts receivable and collections records to streamline operations. - Transition to softer collections efforts after addressing high-priority cases. - Maintain accurate documentation and records of all collection activities. - Utilize multiple systems to track and manage accounts and payments. - Collaborate with internal departments to address billing discrepancies and resolve client concerns. - Monitor aging accounts and develop strategies to minimize overdue balances. - Provide regular updates and reports on collection progress to management. - Ensure compliance with company policies and industry regulations during all collection activities. Requirements - Proven experience in commercial collections and accounts receivable management. - Strong knowledge of credit and collection processes. - Ability to handle complex and challenging collection cases effectively. - Familiarity with billing and collection procedures. - Proficiency in using multiple systems to manage accounts and payments. - Excellent communication and negotiation skills. - Strong attention to detail and organizational abilities. - Ability to work collaboratively with internal teams and external clients. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $27k-34k yearly est. 20d ago
  • Collections Specialist

    EMT Ambulance 3.6company rating

    North Canton, OH jobs

    Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
    $28k-37k yearly est. 14d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Cincinnati, OH jobs

    We are seeking a detail-oriented Accounts Receivable Specialist to join our team and support both Collections and Cash Application functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date. Key Responsibilities Collections + Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email. + Maintain detailed notes documenting all collection activities. + Respond to customer inquiries and take proactive measures to keep accounts current. + File, scan, and email invoices as needed. + Assist with additional collection-related duties as assigned. Cash Application + Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions. + Reconcile daily cash receipts and deposit reports against bank or lockbox records. + Apply payments to the correct customer accounts and open invoices. + Research and resolve unapplied or unidentified payments quickly and accurately. + Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds. Requirements Requirements & Qualifications + High school diploma or equivalent required. + Previous experience in Accounts Receivable, Collections, and Cash Application. + Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with financial software systems. + Strong verbal and written communication skills, including negotiation and customer service ability. + Excellent attention to detail, organizational skills, and analytical thinking. + Ability to multitask and meet deadlines in a fast-paced environment. + Self-motivated, reliable, and able to work both independently and collaboratively with the team. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $26k-33k yearly est. 44d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni, Inc. 4.1company rating

    Austin, TX jobs

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Position is work-at-home. Essential Functions and Responsibilities: * Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. * Prepare, review, and document case files while maintaining accurate records in client systems. * Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. * Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. * Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. * Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process. Minimum Job Requirements: * High school diploma or GED required. * 1-3 years of collections experience preferred. * American Collectors Association (ACA) certification preferred. * Formal training in insurance claims and claims law preferred, * Proficiency with Microsoft Office, computers and related applications. * Possess strong analytical / negotiating skills and be able to analyze facts, demonstrate sound judgment and be able to make prompt decisions. * Must be recovery oriented and focused on meeting goals and objectives while acting with integrity. * Possess exemplary oral and written communication skills. * Possess excellent organizational and time-management skills with the ability to work independently. * Demonstrated ability to multi-task with attention to detail and effectively support multiple accounts. * Demonstrated reasoning and problem-solving abilities * Ability to adhere to call flow outline and follow requirements specified by clients Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our family. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
    $18 hourly 16d ago
  • Water Collector

    Hyperion Biotechnology 4.4company rating

    Dayton, OH jobs

    Job Description Hyperion is looking for a Water Collector who wants to help us keep our Veterans safe at the VA facilities in the Dayton, OH area. Retirees or semi-retirees encouraged to apply. BENEFITS Help Veterans and earn extra income. Accrue one hour of sick time for every 30 hours worked. Vested and pro-rated vacation hours on your anniversary date. Eleven (11) paid Federal holidays per year, as eligible. Health and Welfare premium. Mileage reimbursement. EXPERIENCE Data collection experience. Laboratory experience preferred. Background in plumbing and/or water safety. High school diploma or equivalent. TASKS DESCRIPTION Collect water samples from VA facilities following standard operating procedures that will ensure compliance with contract specifications. Sources of collection will include sinks, showers, drinking fountains, ice machines, and cooling towers. Take and record field measurements (pH, temperature, and biocide) from the collected water samples (training and equipment provided to you). Package collected samples to be transported to the lab via a common shipping company. The collection schedule for this location will be: Quarterly: 2 days total, approximately 14 hours total. Follow-up visits may be required for retesting events on a single day. MINIMUM REQUIREMENTS Be available to collect samples Monday through Friday between the hours of 8am and 5pm. Have a flexible schedule that can accommodate last-minute collection events or last-minute cancellations. Be able to walk up to three miles in a day, climb stairs, and be able to lift boxes containing water samples that could weigh between 20 - 40 pounds. Be able to maintain professionalism and sound judgment under stressful conditions. Have a reliable vehicle with current registration, a valid drivers' license, and a clean driving record. The vehicle should have ample trunk space to carry a collapsible cart and several medium sized boxes for each collection. Have a reliable smart phone to communicate with the logistics supervisor via email and text to submit shipping confirmation documents and copies field documentation notes. Be a U.S. Citizen COMPANY OVERVIEW Hyperion Biotechnology, Inc. has been providing services to federal government customers for over 25 years. Our customers receive comprehensive services to meet the specified requirements of their projects. With strong leadership and corporate infrastructure, Hyperion offers support and solutions to ensure the successful execution of our customers' programs. Hyperion is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law. You may self-identify on a voluntary basis. No question on this application is intended to secure information to be used for such discrimination. The company is required by federal regulations to report information as requested on the form. Your contribution of this information is completely voluntary and in no way affects the decision regarding your employment opportunity. The information you provide is strictly confidential. Job Posted by ApplicantPro
    $28k-35k yearly est. 4d ago
  • Uninsured Motorist Collector (English or Spanish Bilingual)

    Afni 4.1company rating

    Texas jobs

    We are looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join our team! We offer a minimum starting wage of $18.00/hour, with Collectors earning an average monthly bonus of $1,500! The Uninsured Motorist (UM) Collector is responsible for recovery of consumer subrogation claims by receiving incoming and placing outbound uninsured motorists (UM) calls for the UM team. The incumbent will successfully negotiate payment in full, settlement in full, or a payment plan based upon client requirements. Position is work-at-home. Essential Functions and Responsibilities: Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines. Prepare, review, and document case files while maintaining accurate records in client systems. Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries. Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations. Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations. Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process.
    $18 hourly 1d ago

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