The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities
The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.
The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.
The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history.
DUTIES AND RESPONSIBILITIES:
Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.
Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.
Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.
Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.
Conduct root cause analysis for technical issues and recommend long-term resolutions.
Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.
Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.
Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.
Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.
Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.
Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.
Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.
Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.
Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.
QUALIFICATIONS:
Bachelor's degree in a computing-related discipline, or equivalent experience.
5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).
Proven ability to translate technical challenges into business-relevant insights and solutions.
Strong experience designing and delivering IT training to diverse user groups.
Demonstrated success in process improvement initiatives or service optimization projects.
Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Hands-on experience with:
Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)
Identity & access management (Microsoft Entra ID, Active Directory)
Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)
Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)
Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)
Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders.
Excellent documentation, knowledge management, and reporting capabilities.
ITIL certification (v3 or v4) strongly preferred.
Microsoft 365 or similar technical certifications are a plus.
"Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates."
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
$93.9k-140.8k yearly 1d ago
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Business Analyst (Finance)
Christian Healthcare Ministries 4.1
Barberton, OH jobs
The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements.
What's in it for you?
Compensation based on experience
Faith and purposed-based career opportunity!
Fully Paid Health Benefit
Retirement and Life insurance
12 Paid Holidays PLUS Birthday
Lunch is provided DAILY.
Professional Certification Development
Hybrid remote/on-site work arrangements available
Responsibilities
Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include:
Strategy and Planning
Collaborate with project sponsors to determine project scope and vision.
Clearly identify project stakeholders and establish user classes, as well as their characteristics.
Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with stakeholders and project team to prioritize collected requirements.
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Operational Management
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to write requirements specifications accurately and concisely.
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Where applicable, develop prototypes of interfaces and attributes based on user requirements.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Act as the departmental Solution(s) configuration subject matter expert (SME).
Requirements
Functional process expertise in Finance and Accounting systems and processes.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.
Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
Understanding of application development and software development life cycle concepts
Able to influence and drive individuals and teams to meet key milestones and overcome challenges.
Ability to work in a team and/or be an effective individual contributor.
Experience with the following is preferred
Professional certifications with International Institute of Business Analysis
Accounting Practitioner
Healthcare Industry
Microsoft Office Suite of Products
Monday Project Management Platform
Sage Intacct Accounting Software
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for
Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$57k-85k yearly est. 3d ago
Epic Clinical Applications Analyst II (Cadence/Prelude)
Moffitt Cancer Center 4.9
Tampa, FL jobs
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
The Clinical Applications Analyst II - Cadence/Prelude Analyst advances Moffitt's mission to prevent and cure cancer by contributing to the design, implementation, and support of clinical and enterprise applications that improve patient care, research, and operational performance. This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, The Analyst II empowers staff and clinicians to deliver exceptional cancer care and research outcomes.
The Clinical Applications Analyst II will:
Plan, design, configure, build, test, implement and maintain clinical and enterprise applications, including moderately complex system components.
Troubleshoot multifaceted issues spanning software, hardware, interfaces, and databases.
Monitors system performance
Perform quality assurance and integrated testing to ensure application reliability and alignment with organizational standards.
Supports projects and develop application-specific enhancements and reports to support clinical and operational priorities.
Develops and maintains system documentation for build specifications.
Mentor and guide Analyst I team members on technical tasks and processes.
Provide 24/7 operational support for assigned applications and participate in on-call rotations as needed.
Minimum Education:
Bachelor's Degree (Business, IS, Healthcare, or related field of study required)
Certification:
Epic Certification in Cadence and Prelude is required
Minimum Experience Required:
5 years applicable system build experience; high level complexity
Variable Applications:
Cadence Enterprise Scheduling
Prelude Enterprise Registration
Minimum Skills/Specialized Training Required:
Advanced knowledge of application support and development.
Experience in project management and team leadership.
Strong problem-solving and critical thinking abilities.
Experience with workflow analysis or development of application solutions preferred.
If supporting an Epic application, experience in Epic applications, other electronic health record applications, and/or healthcare operations background (e.g., clinical, billing, scheduling, access services, health information management, etc.) preferred.
Must hold EPIC certification in designated application area(s)
Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred.
Proficient in Microsoft Visio preferred.
Strong project management and presentation skills preferred.
Professional level certification from an accredited organization in relevant informatics, health information technology, clinical or business specialties preferred.
Excellent presentation and documentation skills.
Variable skills:
Epic Modules
PACS Experience
Radiation Oncology Experience
Lab Information Systems Experience
Revenue Cycle Systems
Experience with healthcare information systems including application and data layer management preferred.
Experience with PACS systems preferred.
Experience with systems provisioning/security and Active Directory structures preferred.
Experience with integration platforms including middleware and application interfaces preferred.
Experience working with project life cycle and project management methodologies preferred.
Experience with operational workflows of Patient Access functions
$82k-105k yearly est. 5d ago
Data Insights Analyst - Growth & Operations
General Medicine Inc. 3.7
San Francisco, CA jobs
A healthcare solutions company seeks an Analyst in San Francisco. You'll analyze healthcare data, build dashboards, and provide actionable insights to leadership. Ideal candidates have 2+ years in analytical roles and should be proficient in SQL and Excel. This position offers the chance to make a significant impact as the first analyst in a fast-paced environment, with opportunities for growth and innovation in consumer healthcare.
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$69k-97k yearly est. 3d ago
Epic Fertility Systems Analyst & Implementation Liaison
Northwell Health 4.5
Melville, NY jobs
A healthcare provider is seeking a skilled application analyst for the Epic Fertility application. The role involves participation in analysis, configuration, testing, and support of the system. Successful candidates will act as liaisons between business and technology, ensuring smooth implementation and compliance with regulations. Preferred qualifications include a Bachelor's Degree and experience in a high-tech environment, with strong communication and leadership skills required for this position.
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$78k-113k yearly est. 6d ago
Analyst
General Medicine Inc. 3.7
San Francisco, CA jobs
About General Medicine
As an Analyst at General Medicine, you'll help build and scale a healthcare store that makes it delightfully simple for people to take care of their health. We provide upfront cash and insurance prices for virtual and in-person visits, prescriptions, labs, imaging, and more.
You'll work directly with senior leadership to analyze data across operations, growth, and finance. From building models to creating dashboards, your work will shape how the entire company understands performance and opportunity.
What we're looking for
We're looking for someone early in their career-hungry, curious, and ready to dig into messy data sets to find clarity. The exact scope of the role will be broad and you'll thrive if you like to learn by doing and enjoy asking and answering questions others haven't thought of yet.
Our ideal candidate is analytical, detail-oriented, and excited to drive actionable insights through data. You'll not only run analyses but also explain what they mean, what decisions they inform, and what questions they raise next.
You should be excited to:
Figure out how to quickly and efficiently answer business questions through SQL
Inform leadership about key metrics by building well-designed dashboards
Construct financial and operational analyses in Excel
Translate numbers into clear, simple takeaways for leadership.
Proactively surface trends, risks, and opportunities.
Collaborate with leaders across functions in a hands‑on way.
We don't expect you to have a healthcare background (though it's great if you do!). What matters most is that you're curious, adaptable, and eager to grow.
Ideal Qualifications
2+ years of experience in an analytical role (finance, consulting, research etc)
Undergraduate degree with a strong math focus (econ, applied math, math, eng, CS)
Fluency with SQL and Excel; ideally some experience with programming
Clear communicator who can draw insights from data and translate to actions.
Startup‑ready mindset: flexible, resourceful, and comfortable with ambiguity.
Please note that this role is based in our SF office (near Market and Spear St). We expect our team to work from the office least 3 days per week.
Why join us
We're an experienced team that has built a company in this space before and we have an ambitious and distinctive vision for what can be built in consumer healthcare. We believe LLMs and price transparency legislation have opened up several massive opportunities.
You'll be our first analyst so your work will have immediate, company‑wide impact. This role will work directly with senior leadership and have the opportunity to influence real decision‑making in a mission‑driven, fast‑paced environment.
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$71k-93k yearly est. 3d ago
Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Cleveland, OH jobs
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$65k-88k yearly est. 5d ago
Consulting Analyst
Harborside Health 3.8
Chicago, IL jobs
With over two decades of experience in Asset Relifing, Harborside Health builds solutions by building relationships. With unparalleled expertise, Harborside navigates Hospital and Health Systems financial performance by improving operating margin. This focus leads to better quality of care for your health systems and the communities they serve.
Our approach is built on collaboration and trust. We understand that lasting solutions come from building strong relationships, working with our clients, and delivering real measurable outcomes. We believe in "Doing the Right Thing".
We are not accepting resumes from search firms for this position.
Job Description
The Analyst will be responsible for the development and production of Asset Lifing projects under the supervision of the Manager. The analyst will be responsible for on-site information gathering, analysis of building and hospital equipment assets, and the development of Excel files and written reports. The analyst will be required to work with client representatives to ascertain key data points associated with an asset's description, its current utilization, and its planned obsolescence.
Key Responsibilities
Develop margin improvement assessments for potential clients.
Visit client locations to describe the assets accurately with an asset relifing study.
Work with Harborside in a team environment to complete various tasks of lifing study.
Communicate with client representatives to acquire knowledge about a facility's overall construction.
Communicate with client representatives to ascertain utilization and planned obsolescence of hospital equipment assets.
Prepare Excel documentation for on-site verification.
Prepare and deliver in-house presentations for work product developed.
Maintain strong awareness of firm services, industry trends, and relevant regulations.
Identify opportunities to upsell and/or cross-sell firm services.
Respond to client-related inquiries, issues, concerns, and requests, and collaborate with practice leaders and executives as appropriate.
Review ongoing performance results against targets and offer input on how to improve overall efficiency and accuracy while performing tasks.
Comply with Company policies, procedures, and guidelines.
Perform other duties as assigned by the Manager.
Qualifications
Bachelor's, Accounting, Finance, Engineering, BioMed related discipline.
Minimum 0-4 years consulting experience, preferably within the healthcare sector. Must be willing to travel up to 30%.
Proven ability to communicate and work within a team or in a collaborative manner.
Knowledge or experience of hospital fixed assets, ERP, and/or accounting principles is desired, but not required.
Excellent business acumen with strong interpersonal and written and verbal communication skills.
Strong analytical and problem-solving skills.
Proficiency in MS Office, including Excel, Word, and PowerPoint.
Willing and able to work from the company's downtown Chicago office.
Harborside Health offers competitive compensation and benefits, including:
100% employer-paid benefits effective day 1 (medical/dental/vision/disability)
401(k) with generous employer match
Flexible Time Off program
HSA and FSA
$57k-75k yearly est. 5d ago
Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Charleston, SC jobs
Start Your Career in Healthcare Information Technology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$57k-78k yearly est. 5d ago
EPIC - Systems Analyst II - Core Systems
Lakeland Regional Health-Florida 4.5
Lakeland, FL jobs
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $68,931.20 Mid $86,174.40
Position Summary
Systems Analyst II will support information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design. Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: Systems Analyst II
Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives.
Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support.
Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements.
Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility.
Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers.
Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others.
Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other.
Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects.
Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration.
Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements.
Competencies & Skills
Essential:
Business and analytical critical thinking skills
Presentation skills
Communication skills
Nonessential:
Demonstrated success in team work and collaboration
Qualifications & Experience
Essential:
Bachelor Degree
Essential:
Business Administration, Health Administration, Information Systems, Information Technology or related field
Other information:
Experience Essential: None
Experience Preferred: Healthcare
Certifications Preferred: ITIL Foundations
$68.9k-86.2k yearly 3d ago
Epic Analyst
Halifax Health 4.2
Daytona Beach, FL jobs
As an Application Analyst at Epic Systems, you will serve as the primary support contact for specific Epic applications, playing a crucial role in the organization's operational health and project success. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused and that the Epic system aligns with the organization's business needs.
EDUCATION:
A bachelor's degree is preferred.
EXPERIENCE:
Clinical operations experience
Epic end-user or application support experience
Experience supporting clinical applications or healthcare environments
Epic certification is preferred.
JOB RESPONSIBILITIES:
Act as the main support contact for the application's end-users, addressing and resolving any issues that arise.
Collaborate with various teams to identify and resolve issues impacting application performance and user experience.
Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software.
Manage system changes as per user requests and organizational needs.
Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
Maintain regular communication with Epic representatives and participate in weekly project team meetings.
Engage with the business community and end-users to understand operational needs and direct workflow configurations.
Lead training initiatives and support end-users with troubleshooting and problem-solving.
Consistently review project status and issues with leadership, ensuring project deliverables and timelines are met.
Conduct weekly team meetings to discuss project deliverables, shared issues, user concerns, budget, and milestones.
Open Positions:
Epic Analyst - MyChart, Welcome, Cadence, & Cheers
Epic Analyst - Willow & Willow Inventory
Epic Analyst - EpicCare Ambulatory & Beacon Oncology
Epic Analyst - Beaker
$57k-76k yearly est. 1d ago
Epic Rehab System Analyst
Medisys Health Network, Inc. 3.7
Hicksville, NY jobs
Epic System Analyst (Rehab)
The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications.
This position will develop, implement, manage and provide ongoing support for clinical information systems.
Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality.
Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope.
This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance.
Education -
Preferred Epic proficient/certified in Rehab.
Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.
Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred.
Experience -
Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems.
Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management.
Hands on Epic clinical systems experience desirable.
Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues.
Knowledge/Skills/Abilities -
Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software
including computer systems and methods utilized in structuring and preparing input data for computer applications.
Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.
Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.
Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies.
Ability to respond to changing demands, priorities, procedures and technology.
Able to lead groups to make key decisions.
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems.
Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities.
Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and users.
Project management and planning expertise.
Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
$71k-92k yearly est. 2d ago
EpicCare Ambulatory Analyst
Medisys Health Network 3.7
Hicksville, NY jobs
This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island.
The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users.
Education:
• Bachelor's degree preferred, or equivalent experience.
Experience:
§ Requires at least 1+ years of related experience:
Ambulatory proficiency/certification required
MyChart experience a +
Ambulatory orders/order transmittal build knowledge a +
Knowledge and Skills:
• Possess clinical application knowledge and experience
• Positive attitude, detail oriented, self-motivated, critical thinker
• Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
• Basic presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
• Excellent customer service skills
• Ability to multi-task effectively in a rapidly changing environment
$62k-94k yearly est. 5d ago
End User Systems Analyst
Midland Memorial Hospital 4.4
Midland, TX jobs
The End User Systems Analyst ll independently plans, installs, integrates, and validates systems software and hardware solutions. Serves as a resource to less experienced team members on escalated issues of a routine nature. Acquires and applies broad knowledge of Midland Health, its services, and processes. Resolves issues and navigates obstacles to deliver work product. Delivers technical solutions for desktop hardware and software, profile development and version management, license management, peripheral and Virtual Desktop Integration. Maintains and tests disaster recovery solutions. Participates in the evaluation, development, implementation, integration, and administration of internal and external business solutions. Works closely with staff to assist with related technologies and guides interactions technical services. Provides insight to management on issues. Supports the mission, vision, values, and strategic goals of Midland Health.
SHIFT AND SCHEDULE
Full Time: 8:00 AM - 5:00 PM
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
Change and Release Management: Applies sound IT production and change management methods to all areas of Information Systems. Actively communicates changes within the IT infrastructure to all affected parties proactively and in an effective manner. Follows and documents strict testing and deployment methodologies for all systems.
Disaster Recovery/Business Continuation: Follows the processes and maintains appropriately available network operations environment with primary focus being on EMR, HIS, Finance, HR, Supply Chain, and email systems. This includes controlled observation and evaluation of new technologies and methodologies. Testing plans and documentation are required.
Capacity, Configuration and Architecture Management: required.
Capacity, Configuration and Architecture Management: Develops a maturing level of understanding of the Midland Health Desktop and thin client OS, profile version control, application version control, license management, peripherals and VDI. Documents, adheres to, and ensures deployed systems meet all hardware and software standards and configurations. Contributes to system life cycle recommendations and funding requests. Works with the Service Desk staff to provide support on-site 24/7.
Availability/Incident Management: Responsible for the timely resolution of problems on Information Systems hardware and software. This includes maintaining the system operations in accordance with all regulatory requirements with primary focus on confidentiality and HIPAA Security Regulations. This also includes solving issues related to Backup, Restore, Disaster Recovery, print, scanning, AD, DNS/WINS, SSO, and patching.
Priority Management: Must manage several assignments at one time, balancing resources, priorities, deadlines, and time. The work is highly technical, requiring collaboration across multiple disciplines and groups. The ability to work independently is also required.
Daily Operations:
Resolve assigned support and service requests in a timely, effective, and courteous manner, using tools and documentation.
Perform maintenance activities in pursuit of all general responsibilities specific to position.
Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
Participate in projects at a level in accordance with respective job responsibilities.
Contribute to the departmental knowledge base, to improve documentation of existing systems and problem resolutions.
Coordinate productively with other hospital employees, including those within and outside the HIS department.
Provide routine updates on ongoing tasks and projects to stakeholders.
Identify, research, and implement areas of improvement within the areas of expertise.
Provide excellent customer service to all stakeholders who rely on service from the HIS department.
Maintain excellent industry knowledge respective to the area of expertise.
Responsibilities Specific to End User Systems Analyst ll:
Complete tasks in a timely and effective manner as assigned.
Act as general support for end user system technologies.
Participate as a subject matter expert in assigned projects.
Cultivate specialist-level knowledge in one or more technology areas, as assigned by management
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires a maturing level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills business language are also required
Must be able to demonstrate experience with Windows operating systems, AD, DHCP, DNS, FTP, TFTP, SMTP, SNMP, printers, scanners, profile and version management, and experience with system design, capacity planning and capacity management.
Requires hands-on experience with various manufacturers of desktops, laptops, tablets, and thin clients, VDI, Citrix, and peripherals.
Must be able to communicate the impact and solutions of application/system problems in business language.
Requires a professional approach in all situations.
Ability to work any hours to support 24/7 operations.
Must resolve problems entirely by either completing the work or gathering all the resources needed for ultimate resolution and continuity of problem management.
Availability to travel onsite as needed.
EDUCATION AND EXPERIENCE
Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field or equivalent work experience.
4+ years of relevant business support and/or information technology support experience.
Working knowledge of desktop systems administration, Windows OS and System Center, antivirus, and encryption, VDI, Citrix, printers, scanners, and other peripherals.
Certificates, Licenses, Registrations - Required and Preferred
Current A+, MCSA, manufacturer certification preferred.
MCSE Certification preferred.
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
$85k-107k yearly est. 5d ago
Health Care Analyst (Medicare)
Ra 3.1
San Francisco, CA jobs
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Title: Health Payer Technology Medicare Consultant
Job Level: Senior Level
Job Description:
THIS IS WHAT YOU WILL DO...
You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems.
You will design and implement solutions that are Medicare complaint.
You will be understanding the strategic direction set by senior management as it relates to team goals.
WE ARE LOOKING FOR SOMEONE.!!
Who holds 4 years of experience as a consultant!
Who holds consulting experience in US Healthcare Payer market!
Who holds 2+ years' experience in US Payer operations & US Payer system implementations!
Who is experienced in systems and processes required to support health plan!
Who is currently in Medicare/ Medicaid!
Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience!
Who holds 2 years experience with Medicare systems and technologies with formal consulting!
Qualifications
Who holds 4 years of experience as a consultant!
Who holds consulting experience in US Healthcare Payer market!
Who holds 2+ years' experience in US Payer operations & US Payer system implementations!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$80k-114k yearly est. 60d+ ago
Systems Analyst II - HIM
Texas Children's Medical Center 4.5
Houston, TX jobs
We're searching for a Systems Analyst, someone who's ready to be part of the best ranked children's hospital in Texas and among the best in the nation. The ideal candidate for this position must have strong technical skills and is a true professional. Must have Epic certification in Health Information Management (HIM). The attributes of a true professional include being customer service oriented, a team player, self-motivated but willing to take direction and adhere to processes, willing to take ownership of issues, and integrity in all matters.
Think you've got what it takes?
Job Duties & Responsibilities
• A Systems Analyst II - HIM has a major role in developing application solutions by investigating processes to understand data and communication flow.
• This position is responsible for both new build and supporting existing Epic build and other patient access-oriented applications like Chart Corrections, Patient Merge, HIM work queues, Build Coding work queues, HIM Security and Release of Information workflows.
• Provide daily support making routine decisions including the evaluation of application problems and the implementation of their resolution.
• Makes decisions regarding development of the design of the system and programs for enhancements and optimizations. Tracks, updates, and resolves issues and participates proactively in issue prevention.
• Responsible for designing, building, testing, validating, installing, modifying, upgrading, training, documentation development and ongoing support of the Epic System for HIM and Identity.
• Obtain and maintain in-depth knowledge of the software, functionality and acquiring knowledge of work flows to be implemented on the system.
Skills & Requirements
• Required H.S. Diploma or GED
• Preferred bachelor's degree
• Required at least 7 years' experience in computer science, business administration, healthcare administration or nursing
• Preferred hospital information systems experience
• Bachelor's degree will substitute four (4) years of work experience. Master's degree will substitute for two (2) years of work experience
• Up to two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month-to-month basis
Note: Epic HIM certification and experience preferred
$57k-84k yearly est. Auto-Apply 60d+ ago
Systems Analyst HIM
Intermountain Health 3.9
Washington, DC jobs
This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Colorado** for remote caregivers' whose assigned Intermountain facility or service area is not based in Colorado.
**Essential Functions**
+ Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
+ Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
+ Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
+ Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
+ Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
+ Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
+ Ensures compliance with Health Information Management standards.
**Skills**
+ Interpersonal Skills
+ Problem-Solving
+ Critical Thinking
+ Organization
+ Data Analysis
+ HIM Software
+ Project Management
+ Detail Oriented
+ Workflow Process
+ Health Information Management
**Required Qualifications**
+ Demonstrated experience with technical HIM or HIM Information Management required.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Demonstrated ability to work in a fast-paced environment.
+ Availability to travel is required.
**Preferred Qualifications**
+ Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
+ RHIT/RHIA Certification..
**Physical Requirements**
+ Sitting for long periods of time.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$30.55 - $48.12
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$60k-77k yearly est. 2d ago
Systems Analyst HIM
Intermountain Health 3.9
Phoenix, AZ jobs
This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Colorado** for remote caregivers' whose assigned Intermountain facility or service area is not based in Colorado.
**Essential Functions**
+ Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
+ Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
+ Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
+ Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
+ Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
+ Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
+ Ensures compliance with Health Information Management standards.
**Skills**
+ Interpersonal Skills
+ Problem-Solving
+ Critical Thinking
+ Organization
+ Data Analysis
+ HIM Software
+ Project Management
+ Detail Oriented
+ Workflow Process
+ Health Information Management
**Required Qualifications**
+ Demonstrated experience with technical HIM or HIM Information Management required.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Demonstrated ability to work in a fast-paced environment.
+ Availability to travel is required.
**Preferred Qualifications**
+ Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
+ RHIT/RHIA Certification..
**Physical Requirements**
+ Sitting for long periods of time.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$30.55 - $48.12
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$59k-78k yearly est. 2d ago
Systems Analyst HIM
Intermountain Health 3.9
Montgomery, AL jobs
This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Colorado** for remote caregivers' whose assigned Intermountain facility or service area is not based in Colorado.
**Essential Functions**
+ Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
+ Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
+ Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
+ Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
+ Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
+ Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
+ Ensures compliance with Health Information Management standards.
**Skills**
+ Interpersonal Skills
+ Problem-Solving
+ Critical Thinking
+ Organization
+ Data Analysis
+ HIM Software
+ Project Management
+ Detail Oriented
+ Workflow Process
+ Health Information Management
**Required Qualifications**
+ Demonstrated experience with technical HIM or HIM Information Management required.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Demonstrated ability to work in a fast-paced environment.
+ Availability to travel is required.
**Preferred Qualifications**
+ Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
+ RHIT/RHIA Certification..
**Physical Requirements**
+ Sitting for long periods of time.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$30.55 - $48.12
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$56k-71k yearly est. 2d ago
Systems Analyst HIM
Intermountain Health 3.9
Tallahassee, FL jobs
This HIM Systems Analyst is responsible for providing HIM operational guidance and system support to the assigned Region. The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned applications. Implements, maintains and supports HIM standards, to meet the business needs of Intermountain Heath, drives identification of requirements for document management workflows and standards. Identifies areas of improvements and processes through data analysis and designs innovative solutions.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently **not considering** candidates who reside or plan to reside in the following states: **California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.**
**Colorado** for remote caregivers' whose assigned Intermountain facility or service area is not based in Colorado.
**Essential Functions**
+ Analyzes and documents user requirements, procedures, and problems to automate or improve existing systems and/or workflows. Reviews system capabilities, workflow, and limitations.
+ Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
+ Researches, troubleshoots, prioritizes and resolves assigned ServiceNow tickets, chats, emails, and phone calls. Documents in ticketing system and responds promptly as guided by service level agreements.
+ Documents workflows, configure and/or build activities, change management adherence, end user notifications, training information and status reporting in the appropriate system
+ Innovate, design, implement, support and maintain workflows, processes and HIM identified work.
+ Collaborates with clinical, nonclinical and technical support teams to identify system needs and opportunities for improvement.
+ Ensures compliance with Health Information Management standards.
**Skills**
+ Interpersonal Skills
+ Problem-Solving
+ Critical Thinking
+ Organization
+ Data Analysis
+ HIM Software
+ Project Management
+ Detail Oriented
+ Workflow Process
+ Health Information Management
**Required Qualifications**
+ Demonstrated experience with technical HIM or HIM Information Management required.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Demonstrated ability to work in a fast-paced environment.
+ Availability to travel is required.
**Preferred Qualifications**
+ Associate degree in Health Information Technology or Bachelor's degree in Health Information Management or healthcare related field from an accredited institution. Education is verified.
+ RHIT/RHIA Certification..
**Physical Requirements**
+ Sitting for long periods of time.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Frequent interactions with providers, colleagues, customers require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$30.55 - $48.12
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.