Ambassador jobs at Beth Israel Lahey Health

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Evening shift - 100% OUTDOORS MUST be able to drive a variety of vehicles, automatic and standard AND have a valid MA Drivers License Job Summary Under the general direction of the Ambassador Supervisor and Lead Ambassador, incumbent provides assistance, direction, emergency valet parking, concierge and other guest services to patients and visitors. Creates and maintains positive image as initial point of contact for patients and visitors. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides information and directions to patients and visitors regarding parking facilities, locations and services within the Hospital; provides assistance to patients exiting or entering vehicles (ambulances, taxis, private vehicles, etc.) and being discharged from the Hospital. Provides emergency support response during fires, mass causality events, HAZMAT occurrences, medical emergencies. Provides emergencies valet services as instruct. Assists ambulance staff transporting patients, directing staff and arranging hospital transport. Facilitates patient transportation within the Hospital grounds. Controls, regulates and directs vehicular traffic on Hospital property responding quickly to emergency situations such as directing emergency vehicles into the Hospital entrances. Provides a security presence, which includes conflict resolution, access control and requesting services. Works with Police & Security to report and to keep current on security issues and concerns. Provides emergency motor vehicle assistance such as jump-stars and loss vehicles. Enforces rules and regulations (parking, smoking policy) as required. Conducts initial reports for incidents occurring at entrances and outside areas (slip/fall, vandalism, accidents). Keeps entrance areas clean and free of debris. Provides assistance to officers as directed. COMPETENCIES REQUIRED: Must be able to speak, read, write and understand English in order to complete routine reports and converse with patients, employees and visitors Must be able to offer compassion Must be courteous and tactful to patients, visitors and other Hospital employees. Strong customer service orientation Able to communicate effectively with all Diplomatic and sensitive in dealing with individuals experiencing high anxiety and stress Able to deal effectively with crisis and security issues Able to drive both standard and automatic vehicles Ability to stand for long periods of time and withstand adverse weather Must be able to assist with the lifting of patients Must be able to stand frequent exposure to weather variances (i.e. extreme heat or cold, auto emissions, etc.) Recognize and exercise appropriate body mechanics to move children, adults, and equipment Recognize, acknowledge, respect and effectively interact with people of different ages and cultures Basic knowledge on computer skills Ability to complete training in CPR, First Responder and fire safety Must be able to drive standard and automatic cars LICENSES, CERTIFICATIONS, and.or REGISTRATIONS (If applicable): Valid MA driver's license or valid license from the state in which the employee resides required. EDUCATION: High School diploma required EXPERIENCE: 2 years experience in Customer Service preferred WORKING CONDITIONS: Works outside, exposed to car exhaust fumes. Stands for extended periods of time. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. combined extra hours after current staff member reduced hours Job Summary Summary Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image. Does this position require Patient Care? No Essential Functions * Greet patients, visitors, and staff with a warm and professional demeanor. * Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services. * Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner. * Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience. * Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication. * Inform patients and visitors about additional hospital services and programs that may benefit them. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in customer service, healthcare, or a similar setting 0-1 year preferred Knowledge, Skills and Abilities * Exceptional interpersonal and communication skills, with a strong focus on customer service. * Ability to handle sensitive situations with empathy and professionalism. * Strong problem-solving skills and the ability to work under pressure. * Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks. * Ability to work collaboratively with teams and departments. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 50lbs+(w/assisted device) * Carrying Frequently (34-66%) 20lbs - 50lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 3 Dove Ave Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $23.08/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Employee resigned - replacing her hours Job Summary Summary Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image. Does this position require Patient Care? Non Essential Functions * Greet patients, visitors, and staff with a warm and professional demeanor. * Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services. * Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner. * Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience. * Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication. * Inform patients and visitors about additional hospital services and programs that may benefit them. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in customer service, healthcare, or a similar setting 0-1 year preferred Knowledge, Skills and Abilities * Exceptional interpersonal and communication skills, with a strong focus on customer service. * Ability to handle sensitive situations with empathy and professionalism. * Strong problem-solving skills and the ability to work under pressure. * Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks. * Ability to work collaboratively with teams and departments. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 50lbs+(w/assisted device) * Carrying Frequently (34-66%) 20lbs - 50lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 3 Dove Ave Scheduled Weekly Hours 32 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.08/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**This position is fully onsite Friday, Saturday and Sunday 7am-5:30pm. It** **is also eligible for our Weekend Shift Differential.** Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful + Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. + Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. + Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. + Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc.). + Maintains assigned post area in clean and orderly fashion. + Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required. + Reports and keeps current on security issues and concerns. + Provides support to Security field services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed. + Provides other assistance to Security field staff as directed. + Performs additional duties as assigned. + High School Diploma or GED required. + One year of customer service experience; Two years of customer service experience within the healthcare or hotel setting preferred. + Must submit to and pass an initial and annual criminal background check. + Must obtain and maintain certification in CPR/AED/First Aid (training provided by department). + Excellent communication skills, friendly and outgoing with a commitment to service. Multi-language skills a plus. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $19.23/hr - $21.25/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

is fully onsite Monday through Friday 6:30am-3pm** Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful + Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. + Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. + Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. + Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc.). + Maintains assigned post area in clean and orderly fashion. + Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required. + Reports and keeps current on security issues and concerns. + Provides support to Security field services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed. + Provides other assistance to Security field staff as directed. + Performs additional duties as assigned. + High School Diploma or GED required. + One year of customer service experience; Two years of customer service experience within the healthcare or hotel setting preferred. + Must submit to and pass an initial and annual criminal background check. + Must obtain and maintain certification in CPR/AED/First Aid (training provided by department). + Excellent communication skills, friendly and outgoing with a commitment to service. Multi-language skills a plus. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $19.23/hr - $21.25/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

is fully onsite Monday through Friday 6:30am-3pm Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful * Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. * Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. * Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services, etc. to ensure complete follow-up. * Helps to coordinate patient transportation out of the hospital as needed (taxi, shuttle, etc.). * Maintains assigned post area in clean and orderly fashion. * Provides a security presence, which includes conflict resolution, access control and requesting services. Enforces rules and regulations (smoking, etc.) as required. * Reports and keeps current on security issues and concerns. * Provides support to Security field services during fires, mass casualty events, HAZMAT occurrences, medical emergencies and other emergency events as needed. * Provides other assistance to Security field staff as directed. * Performs additional duties as assigned. Qualifications * High School Diploma or GED required. * One year of customer service experience; Two years of customer service experience within the healthcare or hotel setting preferred. * Must submit to and pass an initial and annual criminal background check. * Must obtain and maintain certification in CPR/AED/First Aid (training provided by department). * Excellent communication skills, friendly and outgoing with a commitment to service. Multi-language skills a plus. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $19.23/hr - $21.25/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Job Details Georgetown, KY None $17.00 - $17.95 Hourly DayDescription Main Ambassador Employee Type: Full-Time Job Type: Hospitality/Healthcare Experience: High School Diploma/GED and 6+ months of experience in customer service, healthcare, or related field Job Summary The Main Ambassador serves as the first point of contact at the hospital, providing exceptional customer service and support to patients, visitors, and staff. Stationed at the main entrances or key access points, the Main Ambassador ensures a welcoming and professional atmosphere, assists with wayfinding, and supports the smooth flow of people throughout the facility. The Main Ambassador helps create a positive first impression while promoting safety, hospitality, and professionalism at all times. Key Responsibilities Greet all patients, visitors, and staff entering the facility in a warm and professional manner Provide directions and escort assistance as needed to various hospital departments Assist with check-in processes or access control when required Monitor the lobby or entrance areas to maintain a clean, safe, and orderly environment Offer wheelchair assistance or coordinate patient transport when needed and trained to do so Communicate with hospital departments and MHS leadership to relay updates or issues Report any irregularities, safety concerns, or unusual activity promptly Uphold HIPAA and facility privacy standards at all times Maintain knowledge of hospital layout, departments, and visitor policies Perform other duties as assigned Qualifications Qualifications and Requirements High School Diploma/GED 6+ months of experience in a customer-facing or healthcare role preferred Must be able to work legally in the United States Must pass background and drug screenings Strong communication and interpersonal skills Reliable, friendly, and professional demeanor Required to meet immunization or health screening requirements Able to speak, read, and write English fluently Physical Requirements Regularly required to stand, walk, sit, use hands, talk, see, and hear Must be able to lift and/or move up to 50 pounds occasionally Must be able to push and pull (on wheelchair) 100 to 350 pounds, frequently over considerable distances Flexibility to work various shifts, including weekends and holidays, as needed

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Under the general direction of the Manager of Community Engagement, the Community Engagement Ambassador (Ambassador) is responsible for developing and maintaining strong and consistent relationships with IEHP members, community-based organizations (CBO) and Providers. The Ambassadors are integral to the implementation of community, social and cultural strategic initiatives that lead to improved public perception of IEHP, engagement with community members, clinical quality metrics, service goals and compliance standards. Ambassadors routinely anticipate and respond to product/benefit educational needs and conduct ongoing CBO/member/provider and public entity trainings. The Ambassador is responsible for outreach to an assigned territory in the Inland Empire to market and educate on IEHP products by visiting CBOs, human services agencies, Community Wellness Centers (CWCs), public entity partners (i.e., settings such as health fairs, senior/community centers, and professional training facilities). This position also provides and distributes marketing materials to potential members. Ambassadors are responsible for collecting relevant data from their regional partners and community members as required by strategic plans developed by the organization. This position will be assigned a marketing territory within all lines of business (LOB) for the purpose of outreach, education, and member behavior data collection as appropriate. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. * Competitive salary * Hybrid schedule * State of the art fitness center on-site * Medical Insurance with Dental and Vision * Life, short-term, and long-term disability options * Career advancement opportunities and professional development * Wellness programs that promote a healthy work-life balance * Flexible Spending Account - Health Care/Childcare * CalPERS retirement * 457(b) option with a contribution match * Paid life insurance for employees * Pet care insurance Education & Requirements * Two (2) years of outreach or managed care experience required * Experience in health plan or market/sales services related work required * Bachelor's degree in Human Development, Public Health, Sociology, or any related field from an accredited institution required * In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position * This experience is in addition to the minimum years listed in the Experience Requirements above * Must be able to satisfactorily pass IEHP's Medi-Cal Marketing test within three (3) months of employment. Key Qualifications * Must have a valid California Driver's license and valid automobile insurance * Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points * Understanding and sensitivity to a multi-cultural environment and community * Knowledge of Medicare managed care and Medi-Cal managed care preferred * Bilingual (IEHP Threshold Language) preferred * Verbal and written, word processing, and spreadsheet capabilities * Data input and basic analysis * Excellent interpersonal/communication skills, public speaking, and presentations skills with communities of diverse education, socio-economic, cultural, and professional backgrounds * Organizational ability * Telephone courtesy and high degree of patience * Strong problem-solving capability * Ability to drive and travel throughout the entire Inland Empire * Ability to work evenings and weekends at community events as needed * Community Engagement Ambassadors will have on-going, face-to-face and group connections, conversations, and presentations with IEHP members, general community, community/faith-based agencies, other partnering agencies and leaders Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range * $63,897.60 USD Annually - $83,075.20 USD Annually

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general direction of the Manager of Community Engagement, the Community Engagement Ambassador (Ambassador) is responsible for developing and maintaining strong and consistent relationships with IEHP members, community-based organizations (CBO) and Providers. The Ambassadors are integral to the implementation of community, social and cultural strategic initiatives that lead to improved public perception of IEHP, engagement with community members, clinical quality metrics, service goals and compliance standards. Ambassadors routinely anticipate and respond to product/benefit educational needs and conduct ongoing CBO/member/provider and public entity trainings. The Ambassador is responsible for outreach to an assigned territory in the Inland Empire to market and educate on IEHP products by visiting CBOs, human services agencies, Community Wellness Centers (CWCs), public entity partners (i.e., settings such as health fairs, senior/community centers, and professional training facilities). This position also provides and distributes marketing materials to potential members. Ambassadors are responsible for collecting relevant data from their regional partners and community members as required by strategic plans developed by the organization. This position will be assigned a marketing territory within all lines of business (LOB) for the purpose of outreach, education, and member behavior data collection as appropriate. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Develop and maintain relationships with IEHP county and city partners and agencies, community-based organizations, community leaders, IEHP providers, and academic institutions to support and leverage member education, outreach, and benefit initiatives as indicated by strategy and organizational. Recommend potential community partners who should be embedded into the expanded CWCs model. Represent IEHP at community events, health fairs, health related activities, local conferences and with the public in general and educate participants on benefits and offerings available through all LOBs of IEHP. Support coordination and execution of all strategic initiatives as developed by Marketing and Community Health leadership, including but not limited to - Vibrant Health goals, Leadership Immersion Engagement events, Bienestar Food Distributions and adjunct services as needed. Collect KPI and member data as appropriate to support strategies developed by Marketing and Community Health. Coordinate with CWC leadership to promote CWC Center engagement to drive members and prospective members to maximally engage with CWC services and touchpoints. Report bi-weekly strategy insights and updates to Manager, Community Engagement and Community Health Administration to inform them about iteration and optimization of community engagement strategy. Support rural health and disparity goals by prioritizing target regions and demographics as suggested by CH analyst team and QOM practices. Obtain and maintain a progressive understanding of Medicare and Medi-Cal and related health insurance options. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Two (2) years of outreach or managed care experience required Experience in health plan or market/sales services related work required Bachelor's degree in Human Development, Public Health, Sociology, or any related field from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Must be able to satisfactorily pass IEHP's Medi-Cal Marketing test within three (3) months of employment. Key Qualifications Must have a valid California Driver's license and valid automobile insurance Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points Understanding and sensitivity to a multi-cultural environment and community Knowledge of Medicare managed care and Medi-Cal managed care preferred Bilingual (IEHP Threshold Language) preferred Verbal and written, word processing, and spreadsheet capabilities Data input and basic analysis Excellent interpersonal/communication skills, public speaking, and presentations skills with communities of diverse education, socio-economic, cultural, and professional backgrounds Organizational ability Telephone courtesy and high degree of patience Strong problem-solving capability Ability to drive and travel throughout the entire Inland Empire Ability to work evenings and weekends at community events as needed Community Engagement Ambassadors will have on-going, face-to-face and group connections, conversations, and presentations with IEHP members, general community, community/faith-based agencies, other partnering agencies and leaders Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Must also have: Ability to drive and travel throughout the entire Inland Empire Ability to work evenings and weekends at community events as needed Pay Range USD $63,897.60 - USD $83,075.20 /Yr.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the general direction of the Manager of Community Engagement, the Community Engagement Ambassador (Ambassador) is responsible for developing and maintaining strong and consistent relationships with IEHP members, community-based organizations (CBO) and Providers. The Ambassadors are integral to the implementation of community, social and cultural strategic initiatives that lead to improved public perception of IEHP, engagement with community members, clinical quality metrics, service goals and compliance standards. Ambassadors routinely anticipate and respond to product/benefit educational needs and conduct ongoing CBO/member/provider and public entity trainings. The Ambassador is responsible for outreach to an assigned territory in the Inland Empire to market and educate on IEHP products by visiting CBOs, human services agencies, Community Wellness Centers (CWCs), public entity partners (i.e., settings such as health fairs, senior/community centers, and professional training facilities). This position also provides and distributes marketing materials to potential members. Ambassadors are responsible for collecting relevant data from their regional partners and community members as required by strategic plans developed by the organization. This position will be assigned a marketing territory within all lines of business (LOB) for the purpose of outreach, education, and member behavior data collection as appropriate. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Hybrid schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Develop and maintain relationships with IEHP county and city partners and agencies, community-based organizations, community leaders, IEHP providers, and academic institutions to support and leverage member education, outreach, and benefit initiatives as indicated by strategy and organizational. Recommend potential community partners who should be embedded into the expanded CWCs model. Represent IEHP at community events, health fairs, health related activities, local conferences and with the public in general and educate participants on benefits and offerings available through all LOBs of IEHP. Support coordination and execution of all strategic initiatives as developed by Marketing and Community Health leadership, including but not limited to - Vibrant Health goals, Leadership Immersion Engagement events, Bienestar Food Distributions and adjunct services as needed. Collect KPI and member data as appropriate to support strategies developed by Marketing and Community Health. Coordinate with CWC leadership to promote CWC Center engagement to drive members and prospective members to maximally engage with CWC services and touchpoints. Report bi-weekly strategy insights and updates to Manager, Community Engagement and Community Health Administration to inform them about iteration and optimization of community engagement strategy. Support rural health and disparity goals by prioritizing target regions and demographics as suggested by CH analyst team and QOM practices. Obtain and maintain a progressive understanding of Medicare and Medi-Cal and related health insurance options. Perform any other duties as required to ensure Health Plan operations and department business needs are successful. Qualifications Education & Requirements Two (2) years of outreach or managed care experience required Experience in health plan or market/sales services related work required Bachelor's degree in Human Development, Public Health, Sociology, or any related field from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position This experience is in addition to the minimum years listed in the Experience Requirements above Must be able to satisfactorily pass IEHP's Medi-Cal Marketing test within three (3) months of employment. Key Qualifications Must have a valid California Driver's license and valid automobile insurance Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points Understanding and sensitivity to a multi-cultural environment and community Knowledge of Medicare managed care and Medi-Cal managed care preferred Bilingual (IEHP Threshold Language) preferred Verbal and written, word processing, and spreadsheet capabilities Data input and basic analysis Excellent interpersonal/communication skills, public speaking, and presentations skills with communities of diverse education, socio-economic, cultural, and professional backgrounds Organizational ability Telephone courtesy and high degree of patience Strong problem-solving capability Ability to drive and travel throughout the entire Inland Empire Ability to work evenings and weekends at community events as needed Community Engagement Ambassadors will have on-going, face-to-face and group connections, conversations, and presentations with IEHP members, general community, community/faith-based agencies, other partnering agencies and leaders Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Must also have: Ability to drive and travel throughout the entire Inland Empire Ability to work evenings and weekends at community events as needed Pay Range USD $63,897.60 - USD $83,075.20 /Yr.

Performs general PBX Operator duties including answering incoming and in-house calls in a warm and pleasant manner, efficiently transferring callers to the appropriate individual/department and addressing patient concerns as appropriate. Interacts respectfully with individuals and responds expeditiously in a professional and concerned manner to patient information inquiries. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access team, as well as other departments within the health system as appropriate. The PBX Communications Ambassador is responsible for monitoring emergency panels and completing the appropriate paging and notification process for all hospital emergency codes. Maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. 1. Education: High School graduate or GED. 2. Experience: One year or more experience in a hospital or call center environment preferred. Previous customer engagement experience and/or service centered role preferred. Ability to operate the Cisco telephone system, excellent oral communication, critical thinking and problem solving skills required. Essential to be capable of responding quickly and efficiently to meet the needs/requests of internal and external customers. Ability to function at a high level in urgent and emergent situations and during times of high call volume 3. Interpersonal Skills: Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Compensation: * Hourly Salary Range Min $26.11 - Max $28.78 (Offered hourly rate based on years of experience) * Evening Shift Hourly Differential: $1.80 * Night Shift Hourly Differential: $2.94 * Weekend Hourly Differential: 5% of pay rate

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Evening shift - 100% OUTDOORS MUST be able to drive a variety of vehicles, automatic and standard AND have a valid MA Drivers License Job Summary Under the general direction of the Ambassador Supervisor and Lead Ambassador, incumbent provides assistance, direction, emergency valet parking, concierge and other guest services to patients and visitors. Creates and maintains positive image as initial point of contact for patients and visitors. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides information and directions to patients and visitors regarding parking facilities, locations and services within the Hospital; provides assistance to patients exiting or entering vehicles (ambulances, taxis, private vehicles, etc.) and being discharged from the Hospital. Provides emergency support response during fires, mass causality events, HAZMAT occurrences, medical emergencies. Provides emergencies valet services as instruct. Assists ambulance staff transporting patients, directing staff and arranging hospital transport. Facilitates patient transportation within the Hospital grounds. Controls, regulates and directs vehicular traffic on Hospital property responding quickly to emergency situations such as directing emergency vehicles into the Hospital entrances. Provides a security presence, which includes conflict resolution, access control and requesting services. Works with Police & Security to report and to keep current on security issues and concerns. Provides emergency motor vehicle assistance such as jump-stars and loss vehicles. Enforces rules and regulations (parking, smoking policy) as required. Conducts initial reports for incidents occurring at entrances and outside areas (slip/fall, vandalism, accidents). Keeps entrance areas clean and free of debris. Provides assistance to officers as directed. COMPETENCIES REQUIRED: Must be able to speak, read, write and understand English in order to complete routine reports and converse with patients, employees and visitors Must be able to offer compassion Must be courteous and tactful to patients, visitors and other Hospital employees. Strong customer service orientation Able to communicate effectively with all Diplomatic and sensitive in dealing with individuals experiencing high anxiety and stress Able to deal effectively with crisis and security issues Able to drive both standard and automatic vehicles Ability to stand for long periods of time and withstand adverse weather Must be able to assist with the lifting of patients Must be able to stand frequent exposure to weather variances (i.e. extreme heat or cold, auto emissions, etc.) Recognize and exercise appropriate body mechanics to move children, adults, and equipment Recognize, acknowledge, respect and effectively interact with people of different ages and cultures Basic knowledge on computer skills Ability to complete training in CPR, First Responder and fire safety Must be able to drive standard and automatic cars LICENSES, CERTIFICATIONS, and.or REGISTRATIONS (If applicable): Valid MA driver's license or valid license from the state in which the employee resides required. EDUCATION: High School diploma required EXPERIENCE: 2 years experience in Customer Service preferred WORKING CONDITIONS: Works outside, exposed to car exhaust fumes. Stands for extended periods of time. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Employee resigned - replacing her hours Job Summary Summary Responsible for enhancing the overall patient and visitor experience within a healthcare setting. This position involves serving as a liaison between patients, families, and hospital staff, providing exceptional customer service, and ensuring a welcoming and supportive environment. This role also assists with patient navigation, address concerns, and promote a positive hospital image. Does this position require Patient Care? Non Essential Functions -Greet patients, visitors, and staff with a warm and professional demeanor. -Assist patients and visitors with navigation within the hospital, including directions to departments, facilities, and services. -Address and resolve patient and visitor inquiries, concerns, and complaints in a timely and empathetic manner. -Assist patients with check-in and check-out processes, ensuring a smooth and efficient experience. -Act as a liaison between patients, families, and hospital staff, ensuring clear and effective communication. -Inform patients and visitors about additional hospital services and programs that may benefit them. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in customer service, healthcare, or a similar setting 0-1 year preferred Knowledge, Skills and Abilities - Exceptional interpersonal and communication skills, with a strong focus on customer service. - Ability to handle sensitive situations with empathy and professionalism. - Strong problem-solving skills and the ability to work under pressure. - Proficiency with office software (e.g., Microsoft Office Suite) and general administrative tasks. - Ability to work collaboratively with teams and departments. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 50lbs+(w/assisted device) Carrying Frequently (34-66%) 20lbs - 50lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 3 Dove Ave Scheduled Weekly Hours 32 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $23.08/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Safe Passage Ambassadors are posted on Safe Passage routes to support children traveling to and from school during arrival and dismissal bell times. You can identify them by their neon-colored Safe Passage vests. Safe Passage workers are employed by community-based organizations that are situated in the school communities that they serve. PRINCIPAL ACCOUNTABILITIES: Very knowledgeable (or preferably a member) of the community they wish to serve Able to demonstrate a commitment to serving our students Able to demonstrate an ability to build relationships with students and de-escalate conflicts Consistent track record for being reliable and on time Able to physically stand for long periods of time and tolerate all weather conditions Able to read and write incident reports Must be able to pass CSC Background Check Additional qualifications may apply for each specific school EDUCATION: High School Diploma or GED; bachelor s degree in social work, psychology, criminal justice, or related fields. REQUIREMENTS: All Safe Passage workers must be committed to work a total of 5 hours per day, 5 days a week. The exact start and end times will vary by school. In all cases, Safe Passage workers will need to work a split shift to support student arrival and dismissal, meaning workers will be expected to work a few hours in the morning and a few hours in the afternoon. All Safe Passage Ambassadors are contract (1099) workers. Hourly pay is $23.00/hour.

Patient Ambassador (Dental Treatment Coordinator) - Fantastic Career Opportunities High-end compensation in the industry-base plus bonuses for strong performance Large, diverse patient base of all payor types Provide general, specialty and orthodontic services in all offices. Established organization committed to quality and patient experience. Growth through training, professional development, and mentorship Great clinical and administrative teams in every office A team approach to providing patients with a great experience. Geographic diversity throughout Southern California Digital state-of-the art practice management system, instruments, and equipment What We Are Looking For In A Patient Ambassador An individual passionate about helping others. An outgoing, personable individual with a cheerful attitude and demeanor An intelligent, sensible, and instinctive individual with excellent communication skills An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience. An individual with good analytical skills An individual who wants to learn, grow, and advance in their career. An individual willing to work full-time. Your Qualifications Computer skills Motivated individual interested in advancement. Collaborative, personable individual with an excellent and cheerful demeanor Good inter-personal, oral, and written communication skills Ability to apply sound judgment in making decisions. Ability to lead and manage teams. Bachelor's Degree preferred. Responsibilities Include Great interaction with patients to promote trust and the optimal patient experience. Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits. Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience. Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience. Support We Provide To Our Offices Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies. Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks Excellent, high-caliber instruments Reliable, quality supplies from the most reputable, dependable companies Regulatory and facility compliance Steady flow of patients of all payor types Experienced and New Candidates Welcome If you're experienced, we'll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential. If you're new, we'll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership. You'll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential. Who And Where We Are For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient. West Coast Dental, including its affiliate Magicland Children's Dental, represents a dynamic fast-growing group of over 45 dental offices-in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego-that offer the full range of general and specialty care, including orthodontics, to patients of all kinds-private, PPO, Medi-Cal, and HMO. We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners. Benefits We Offer Paid Time Off Sick Pay Holiday Pay Medical coverage Supplemental vision coverage Comprehensive dental benefit for employees and dependents. Voluntary supplemental insurance for life, disability, critical illness, and accident 401k plan participation

Job Title: Medical Reception Ambassador FLSA Status/Salary: Full Time/Non-Exempt We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets. Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including: Time Off - Two full weeks of paid vacation time Health and Wellness - Complete reimbursement for health insurance and gym membership Bonus- Opportunity to earn up to $400 extra each month Dress - Free AFC scrubs Flexibility- Schedule that allows for multiple week days off Competitive Compensation Below is a summary of expected responsibilities for this position: Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets, Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards, Register patients, update patient records, and verify insurance accurately and timely, Follow company procedures related to workers' compensation and occupational medicine patients, Determine, collect, and process patient payments and address collection and billing issues, Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures, Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests, Other duties and responsibilities as assigned. Education and Experience High School graduate or equivalent, Previous medical clerical experience preferred, Basic computer knowledge, e.g., Microsoft Office, Positive customer service skills, including the ability to de-escalate a heightened patient interaction Desired Characteristics and Physical Demands Office environment - ability to utilize electronic medical records systems is required, Provide customer service in accordance to clinic mission, Demonstrated ability to be courteous and respectful when interacting with patients and family members, Position will typically require sitting and keyboarding for extended periods of time, Occasional reaching and stooping for file, High attention to detail and ability to focus are necessary, Potential exposure to potentially infectious material and chemicals, Moderate noise level. AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture. Compensation: $14.00 - $16.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Title: Medical Reception Ambassador FLSA Status/Salary: Part-Time/Non-Exempt We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets. Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including: Time Off - Two full weeks of paid vacation time Health and Wellness - Complete reimbursement for health insurance and gym membership Bonus- Opportunity to earn up to $400 extra each month Dress - Free AFC scrubs Flexibility- Schedule that allows for multiple week days off Competitive Compensation Below is a summary of expected responsibilities for this position: Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets, Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards, Register patients, update patient records, and verify insurance accurately and timely, Follow company procedures related to workers' compensation and occupational medicine patients, Determine, collect, and process patient payments and address collection and billing issues, Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures, Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests, Other duties and responsibilities as assigned. Education and Experience High School graduate or equivalent, Previous medical clerical experience preferred, Basic computer knowledge, e.g., Microsoft Office, Positive customer service skills, including the ability to de-escalate a heightened patient interaction Desired Characteristics and Physical Demands Office environment - ability to utilize electronic medical records systems is required, Provide customer service in accordance to clinic mission, Demonstrated ability to be courteous and respectful when interacting with patients and family members, Position will typically require sitting and keyboarding for extended periods of time, Occasional reaching and stooping for file, High attention to detail and ability to focus are necessary, Potential exposure to potentially infectious material and chemicals, Moderate noise level. AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture. Compensation: $14.00 - $16.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

The Food Service Ambassador serves meals to patients in a professional and efficient manner, assisting patients with the ordering process and menu's as needed, and may be required to cross-train in the Room Service Call Center or Patient Care Unit Stock. Education Some additional training beyond high school, but less than an Associates Degree. Certification, Registration & Licensure None required. Experience Three months related experience in food service and/or hospitality environment. Responsibilities Provides customer service to patients. Assess patient's ability to utilize the meal ordering system and assist patient's in placing meal orders. Serves menus and explains process to patients. Serves food trays to patients. Participates in retrieval of both calorie count and carbohydrate counting tickets for clinical follow up. Retrieves food trays and meal carts and records patients fluids and food intake. Actively attends departmental meetings. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this job, the employee is regularly required to bend, do fine motor, do repetitive motion, hear, reach, speak, and walk. The employee is occasionally required to climb, sit, smell, squat, stand, and taste. Specific vision abilities required by this job include depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne pathogens. The employee is occasionally exposed to bloodborne pathogens, bodily fluids, non-weather related heat or cold, and slippery surfaces. The noise level in the work environment is usually moderate.

🌟 Exciting Opportunity: Become a Brand Ambassador for Amazing Athletes of Central Florida! 🌟 Are you passionate about youth sports and enthusiastic about sharing that passion with others? Amazing Athletes of Central Florida is on the hunt for a dynamic, cheerful, and go-getter Brand Ambassador to join our team and help spread the word about our incredible programs! Key Details: Position: Brand Ambassador Location: Various school locations across Central Florida Work Hours: Monday-Thursday, 3-6 PM Your Role: As our Brand Ambassador, you'll be the face of Amazing Athletes at various schools around Central Florida. Your main task? To captivate and engage with parents during school dismissal times, showcasing our programs with an eye-catching table display, providing informative flyers, and answering any questions they may have. Your goal is to boost enrollments at our partner schools by elevating awareness of our enriching sports programs. What We Need From You: A bright and friendly personality that draws people in Exceptional communication skills to market our programs effectively The ability to create and manage a rotation list for marketing at our schools A genuine love for sports and making a positive impact in children's lives What You'll Get: Competitive pay at $18 per hour Mileage reimbursement for all your travels The chance to work in a fun, energetic environment where your efforts make a real difference Opportunities to grow and become an integral part of our community Join us and become a pivotal part of our mission to nurture young athletes across Central Florida. Apply now to make a difference and transform your passion for sports into a rewarding career! 🚀 Don't wait! Seize this amazing opportunity to be part of something big. Visit *********************** to learn more about what makes us special! Requirements *Must have a vehicle of your own to travel to and from the school locations. *Must be available to start immediately. *Must be available to work from Monday-Thursday 3:00PM-6:00PM Benefits *Mileage Reimbursement *Fun working environment