Pharmacist Technician Trainee jobs at Beth Israel Lahey Health

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. 8-hr shift; e/o weekend & rotating holidays Job Description:Duties/Responsibilities:Assists in the preparation of irrigation, intravenous admixture solutions, and other, using aseptic technique. (must be able to perform repetitive hand motions for IV Room assignments and prepacking. ) Fills unit dose, Automated Dispensing Machines (ADM), stock requisitions and maintain inventory levels in OR, Endo & OB. Delivers unit dose, ADM refills, intravenous solution and necessary pharmaceutical supplies to the nursing units. (must be able to walk and/or stand for assigned shift) Fills medication labels, subject to final check by a pharmacist. Prepares pre-packaged medications in commonly used quantities. Assists with inventory control of supplies and medications. Receives and shelves supplies and medications. Performs cycle counts and monthly review of stock for expired medications. Cleans pharmacy equipment, utensils and work areas. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. Education/Experience Required:Must be 18 years of age or older Must have passed Board of Pharmacy Technician Registration exam; all requirements of Pharmacy Technician TraineeMust know basic IV admixture processes as well as sterile procedures. Must have good math, computer and communication skills. Must have clear understanding of medication names (brand and generic), common dosing and sig codes, and medical terminology. High School Diploma or equivalent Registration/Certification:Must be registered by the Massachusetts Board of Pharmacy as a TechnicianMust be certified by the PTCB (Pharmacy Technician Certification Board). If not certified, must obtrain certification within 90 days of start. Must maintain license from Board of Pharmacy and continuing education requirements for PTCB. Pay Range: $19. 90 - $34. 81This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**Duties/Responsibilities:** + Assists in the preparation of irrigation, intravenous admixture solutions, and other, using aseptic technique. (must be able to perform repetitive hand motions for IV Room assignments and prepacking.) + Fills unit dose, Automated Dispensing Machines (ADM), stock requisitions and maintain inventory levels in OR, Endo & OB. + Delivers unit dose, ADM refills, intravenous solution and necessary pharmaceutical supplies to the nursing units. (must be able to walk and/or stand for assigned shift) + Fills medication labels, subject to final check by a pharmacist. + Prepares pre-packaged medications in commonly used quantities. + Assists with inventory control of supplies and medications. Receives and shelves supplies and medications. Performs cycle counts and monthly review of stock for expired medications. + Cleans pharmacy equipment, utensils and work areas. _It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required._ **Education/Experience Required:** + Must be 18 years of age or older + Must have passed Board of Pharmacy Technician Registration exam; all requirements of Pharmacy Technician Trainee + Must know basic IV admixture processes as well as sterile procedures. + Must have good math, computer and communication skills. + Must have clear understanding of medication names (brand and generic), common dosing and sig codes, and medical terminology. + High School Diploma or equivalent **Registration/Certification:** + Must be registered by the Massachusetts Board of Pharmacy as a Technician + Current PTCB certification or completion of 2 years of pharmacy school. + Must maintain license from Board of Pharmacy and continuing education requirements for PTCB. **Pay Range:** $20.59 - $36.45 This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

Job Summary: Follow established policies and procedures to perform a variety of routine technical and clerical support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, preparation and distribution of unit dose medications, sterile & non-sterile preparation, and stock orders. Responsible for the preparation and delivery of pharmaceutical supplies and medications in accordance with the laws and regulations of the Massachusetts Board of Registration in Pharmacy, Massachusetts Department of Public Health, and other regulatory agencies as applicable. Essential Responsibilities: Restocks floor stock/automated dispensing machines. Enters charges/credits against patient profile to ensure an accurate bill. Monitors medication order reports to assign medication to an automated dispensing machine. Delivers all medication in compliance with all DEA, DPH & State Board of Pharmacy regulations Prepares and delivers IV medications in accordance with Federal USP797 & USP 800 standards. Maintains records pertaining to IV admixtures, maintains cleanliness in sterile areas, and completes QA. Repackages bulk supplies of medications in unit of use packaging in accordance with all Federal USP 795 & USP 800 standards. Checks for expired medications within the pharmacy & automated dispensing cabinets. Ensures that all expired/damaged medications are disposed of in accordance with RCRA, OSHA & NIOSH regulations. Required Qualifications: High School diploma or GED required. License Mass Registered Pharmacy Tech required., or Registration Pharmacy Technician Trainee required., and Certificate 1 EXCPT required., or Certificate 2 Pharm Tech Cert Board required., and CPhT for EXCPT or PTCB is required within 60 days of hire. 0-1 years related work experience required. Pharmacy Technicians must be licensed with the Massachusetts Board of Pharmacy and certified through PTCB or EXCPT. Pharmacy Technicians in Training must become licensed with the Massachusetts Board of Pharmacy and become certified through PTCB or ExCPT within 60 days of hire. Employee must remain in good standing with the Massachusetts Board of Registration of Pharmacy including maintenance of registration and fees. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: Three to six months as a Pharmacy Technician in a hosptial or retail setting. Has the ability to perform simple and complex pharmaceutical calculations. Develops familiarity with medications: their generic and trade names, methods of administration, and conversion between metric and apothecary systems Competencies: Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $25.00 - $33.65 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication. Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care. **Job Description:** **Primary Responsibilities:** 1. Preparation, storage and distribution of compounded & non compounded items. 2. Inventory control. Completing compliance audits and questionnaires with patients via phone or electronic communication. 3. Performing financial transactions- Insurance billing & patient collections. 4. Providing internal & external customer service. 5. Maintenance of pharmacy records. 6. Ordering, receiving, and inspecting medication and supplies. 7. Follow all company & department policies and procedures. 8. Ability to work in a fast-paced environment and assume different roles & responsibilities. 9. Operate, clean and sanitize equipment and compounding areas. 10. Maintain all housekeeping standards. 11. Calibrate, use and maintain the equipment needed in preparation of compounded items. 12. Ensure/Verify all calculations on compounding records & master formulation records are accurate and correct. 13. Coordinate with pharmacy team members to compound preparations and execute quality assurance procedures. 14. Ensure all compounds are prepared in accordance to the compounding records/master formula records. 15. Follows documentation requirements- ensures records are complete, legible & timely. 16. Demonstrates the ability to identify and understand the variable compounding modalities. Understands the need to consult with the pharmacist or quality team when questions / concerns arise. 17. Assists with Quality Assurance activities including but not limited to monitoring of production environment and testing of compounded batches. 18. Effectively communicates with patients/caregivers to assist with medication procurement. 19. Communicates/Relays information to internal/external customers. 20. Accurately labels, packs and stores products prior to shipment to patients. 21. Perform inventory tasks (identification, ordering, receiving) to ensure proper quantities on hand of needed items. **Required Qualifications:** - High School diploma or GED required. - Active state certification with Board of Registration in Pharmacy in Massachusetts. - 1+ years related work experience required. - Ability to develop strong relationships with diverse groups of professionals. - Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** - National Certification verified by PTCB and ExCPT. - Certified Sterile Compounding Technician (CSPT). - Bachelor's Degree preferred. - Knowledge of Epic. - Previous experience with quality assurance. **Competencies:** - Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. - Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. - Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. - Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. - Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. - Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. - Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. - Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. - Adaptability: Ability to work in a fast-paced environment and adapt to acute change. **Social/Environmental Requirements:** - Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. - Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. - Potential exposure to adverse environmental conditions a. Daily: Exposure to dust, gas, fumes, steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc.). **Pay Range:** $28.00 - $38.00 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, home delivery services, prior authorizations processing, and patient counseling. We are seeking a highly motivated, energetic, and experienced individual that will build and manage our inventory and logistics team. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees. The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network. **Job Description:** **Essential Responsibilities:** 1. Enters new and refill orders in an accurate and timely manner. 2. Resolves all PBM related billing problems and issues. 3. Handle phone inquiries and initial prescription intake. 4. Multidisciplinary responsibilities including communication with providers, prescribers, and patients 5. Be willing and able to cross-train in different roles within the facility and be flexible based on the needs of the organization. 6. Responsible for answering inbound calls and assisting customers with pharmacy-related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. Contact patients to schedule medication deliveries and verify correct address information. Escalates calls to pharmacists for clinical inquiries and escalates grievances to supervisor. 7. Maintains new and existing patient profiles and enters new prescriptions into patient profiles. 8. Answers, screens, and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and use independent judgment within the scope of knowledge and authority to determine the type of appointment, appropriate provider, and urgency needed. 9. Assists patients with enrollment process for manufacturer and non-profit organization copay assistance programs. 10. Support health care providers with required prior authorization and required appeals. Manage all mail/delivery of Rx orders including addressing problems/issues with delivery process **Required Qualifications:** 1. High School diploma or GED required. 2. Registration Mass Registered Pharmacy Tech required. 3. 1-3 years related work experience required. 4. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. **Preferred Qualifications:** 1. (CPht) Certified Pharmacy Technician preferred. 2. Call center, Pharmacy data entry, and PBM billing experience. 3. Bilingual verbal and written communication. **Competencies:** 1. **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2. **Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. 3. **Independence of Action:** Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. 4. **Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. 5. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. 7. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. 8. **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. **Physical Nature of the Job:** Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. **Pay Range:** $26.00 - $34.99 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Pharmacy Technician plays an integral role in helping to prevent patient medication errors. Under the supervision of a pharmacist, and according to departmental policies, procedures and guidelines, the Pharmacy Technician will assist pharmacists in obtaining an accurate medication history by interviewing patients and consulting with their outpatient pharmacies. This role requires a pharmacy technician license. Job Description:We are expanding our medication history program and are seeking a detail-oriented, motivated Medication History Technician (MHT) to join our team. This role is essential in ensuring accurate medication histories for all admitted and ED observation patients and supporting safe transitions of care throughout the hospital. Key responsibilities include obtaining comprehensive medication histories, interviewing patients and caregivers, verifying information with outpatient pharmacies, documenting complete medication lists in the EHR, collaborating with ED pharmacists, ED Boarder Pharmacist and the inpatient teams to resolve discrepancies, and supporting departmental initiatives focused on medication safety and reconciliation. Essential Responsibilities: Obtains medication histories on all assigned patients during scheduled shifts. Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements. Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary. Communicates medication related issues to all appropriate heath care professionals. Maintains Emergency Department ADM's including restocking, expiration date checking and general cleanliness. Will periodically review inventory stocked in the ADM's to insure appropriate medications are present. Required Qualifications:High School diploma or GED required. License Registered Pharmacy Tech required. , and Certificate 1 Pharm Tech Cert Board required. 3-5 years related work experience required. Strong working knowledge of brand and generic drug names and basic pharmacology. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $28. 08 - $37. 79The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Retail Pharmacy Technician Trainee (PTT) is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. PTT's duties include bedside delivery of medications and performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the PTT will participate in training and orientation of new PTTs and pharmacy students and bedside delivery to patients. The PTT role is intended to open the opportunity for those with no prior health care experience develop into a well-rounded pharmacy technician. Job Description:Essential Duties & Responsibilities including but not limited to: Learn, understand and be able to relay information to patients and caregivers regarding routine/maintenance medication requests (telephonic, fax, Patient site, E- prescription queue) for patients. Manages the administrative responsibilities for faxing, filing, mailing, and documenting status in medical record of non-electronically routable prescriptions. Develop and master an understanding of product and payer reimbursement landscape and prior authorization guidelines and processes. Collects and communicate all data needed to facilitate prior authorization approvals. Convey status updates as appropriate including information with appeals. Provides exceptional customer service to internal and external customers. Resolves any customer requests in a timely and accurate manner. Escalates complaints accordingly, maintains frequent contact with patient, provider and pharmacy staff. Build productive trust relationships with customers through interactions at pharmacy counter and bedside. Participates in quality initiatives and process improvement efforts for prescription requests, prior authorizations, education for providers and staff and pharmacy updates. Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. Assists with inventory, including receiving, appropriate storage and stocking merchandise and medications. Promote patient health by offering available expanded pharmacy services such as (but not limited to), delivery, vaccination, synchronization and mobile app utilization. Handle returns of merchandise and immediately notify pharmacists of any issues that may warrant prescription returns. Delivery of medications to bedside in a timely manner to improve discharge times and ensure patients leave with their medications prior to discharge. This includes effective communication to ensure proper change of custody of medication and setting standards across the health system Required Qualifications:High School diploma or GED required. 0-1 years related work experience required in work experience in sales / direct customer service. Licensed as a Massachusetts Registered Pharmacy Technician Trainee upon employment (upon candidate selection, assistance in obtaining this license will provided by pharmacy leadership) As required by 247 CMR 8. 03 (5) Pharmacy Technician trainees must submit for pharmacy technician license after completing 500 hours but before 1500 hours or 1 year of service (whichever comes first) Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:Experience in fast paced environment with ability to manage many customers at once Experience in healthcare or Retail Pharmacy preferred. Ability to develop strong relationships with diverse groups of professionals (physicians, nurses, administration, etc. ) Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements:1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. 2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities. 3. Potential exposure to adverse environmental conditions Daily: Exposure to dust, gas, fumes, steam, chemicals. 4. Health Care Status: HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc- Health Care Worker Status may vary by department Sensory Requirements:Close work (paperwork, visual examination), Color vision/perception, Visual clarity Physical Requirements:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus. This job requires frequent sitting, walking, standing, Fine Manipulation using both hands, Keyboard use. Rarely there may be Pushing/Pulling using both hands. Pay Range: $19. 00 - $19. 00The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for unit dose distribution including familiarity with medications, dosage forms and storage requirements. May also compound sterile and non-sterile medication preparations. Communicates with pharmacists and nursing staff to ensure timely preparation and delivery of medications. Delivers medications, including controlled substances, to nursing areas and ancillary departments in accordance with established policies and procedures, and DEA and DPH regulations. Job Description:Essential Responsibilities: 1. Restocks automated dispensing machines (ADSs) and floor stock medications. Follows relevant Epic workflows including but not limited to loading medications, dispensing doses, dispense tracking, and fulfilling cart fill items. 2. Delivers all medication in compliance with all DEA, DPH & State Board of Pharmacy regulations. 3. Prepares and delivers IV medications in accordance with Federal USP 797 & USP 800 standards. Maintains records pertaining to IV admixtures, maintains cleanliness in sterile areas, and completes relevant Quality Assurance processes. 4. Compounds non-sterile products and repackages bulk supplies of medications in unit of use packaging in accordance with all Federal USP 795 & USP 800 standards. 5. Checks for expired medications within the pharmacy & automated dispensing cabinets. Ensures that all expired/damaged medications are disposed of in accordance with RCRA, OSHA & NIOSH regulations. 6. Participates in the continued training of and provides mentorship to students and pharmacy technicians. 7. Prepares specialized sterile and/or non-sterile products including TPNs, neonatal, hazardous, and chemotherapeutic & study medications in accordance with Federal USP 797, USP 795, and USP 800 standards. 8. Suggests workflow efficiencies and works with the Technician III staff and Lead technicians to help implement new practices. 9. Maintain staffing in two or more areas of the pharmacy. Required Qualifications:1. High School diploma or GED required. 2. Pharmacy Technician (Massachusetts) - Massachusetts Board of Pharmacy and Pharmacy Technician - Pharmacy Technician Certification Board or Certificate 2 EXCPT. 3. Employee must remain in good standing with the Massachusetts Board of Registration in Pharmacy including maintenance of registration and fees. 4. 1-3 years related work experience required. 5. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:1. 3-6 months experience as a hospital pharmacy technician. 2. Ability to perform simple and complex pharmaceutical calculations. 3. Familiarity with medications: generic and trade names, methods of administration, and conversion between metric and apothecary systems Pay Range: $27. 00 - $36. 34The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Paid Pharmacy Technician Training at BILH - Launch Your Career! Now hiring at Beth Israel Deaconess Medical Center (Needham/Milton), Mount Auburn Hospital (Cambridge), BILH Bowdoin (Dorchester) and BILH Direct (Westwood). Beth Israel Lahey Health (BILH) offers a 4-5 month paid training program to become a certified Pharmacy Technician. Learn through online classes and hands-on experience at one of our hospital or retail sites. Program Highlights: Earn While You Learn: Earn a full-time wage while completing the Pharmacy Technician University program (approx. 4-5 months). Become Certified: We prepare you for the MA Pharmacy Technician license and a position upon program completion and passing the exam. Structured Training: 40 hours/week (32 hours on-site at a BILH facility, 8 hours remote online learning). Real-World Experience: Combine weekly online lessons with practical experience alongside healthcare professionals. Locations Include: Hospitals: Beth Israel Deaconess Medical Center (Boston, Needham and Milton) Joslin Diabetes Center, Lahey Hospital Medical Center, Mount Auburn Hospital, New England Baptist Hospital, Winchester Hospital. Retail Pharmacies: BILH Shapiro (Boston), BILH Bowdoin (Dorchester), BILH Direct (Westwood). Qualifications: Proficient in English. High School Diploma or equivalent. Commitment to the full-time training program and 1 year of subsequent full-time employment. Desirable traits: adaptability, dependability, detail-oriented. Competencies: Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over. Social/Environmental Requirements: Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. Potential exposure to adverse environmental conditions Several times a week: Exposure to dust, gas, fumes , steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens. Health Care Status: HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc- Health Care Worker Status may vary by department Sensory Requirements: Close work (paperwork, visual examination), Color vision/perception, Visual clarity Physical Requirements: Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. This job requires constant walking, standing, Keyboard use, Endurance-working up to 5-6 hours without a break, frequent sitting, bending neck, bending waist, Fine Manipulation using both hands, Pushing/Pulling using both hands, Reaching-above shoulder height, Reaching-below shoulder height. There may be occasional Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 50 lbs. Rarely there may be Lifting and carrying items weighing up to 50 lbs, Pushing items weighing up to 75 lbs. Pay Range: $18. 00 - $19. 00The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication. Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care. Job Description:Primary Responsibilities:1. Preparation, storage and distribution of compounded & non compounded items. 2. Inventory control. Completing compliance audits and questionnaires with patients via phone or electronic communication. 3. Performing financial transactions- Insurance billing & patient collections. 4. Providing internal & external customer service. 5. Maintenance of pharmacy records. 6. Ordering, receiving, and inspecting medication and supplies. 7. Follow all company & department policies and procedures. 8. Ability to work in a fast-paced environment and assume different roles & responsibilities. 9. Operate, clean and sanitize equipment and compounding areas. 10. Maintain all housekeeping standards. 11. Calibrate, use and maintain the equipment needed in preparation of compounded items. 12. Ensure/Verify all calculations on compounding records & master formulation records are accurate and correct. 13. Coordinate with pharmacy team members to compound preparations and execute quality assurance procedures. 14. Ensure all compounds are prepared in accordance to the compounding records/master formula records. 15. Follows documentation requirements- ensures records are complete, legible & timely. 16. Demonstrates the ability to identify and understand the variable compounding modalities. Understands the need to consult with the pharmacist or quality team when questions / concerns arise. 17. Assists with Quality Assurance activities including but not limited to monitoring of production environment and testing of compounded batches. 18. Effectively communicates with patients/caregivers to assist with medication procurement. 19. Communicates/Relays information to internal/external customers. 20. Accurately labels, packs and stores products prior to shipment to patients. 21. Perform inventory tasks (identification, ordering, receiving) to ensure proper quantities on hand of needed items. Required Qualifications:• High School diploma or GED required. • Active state certification with Board of Registration in Pharmacy in Massachusetts. • 1+ years related work experience required. • Ability to develop strong relationships with diverse groups of professionals. • Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications:• National Certification verified by PTCB and ExCPT. • Certified Sterile Compounding Technician (CSPT). • Bachelor's Degree preferred. • Knowledge of Epic. • Previous experience with quality assurance. Competencies:• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. • Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. • Adaptability: Ability to work in a fast-paced environment and adapt to acute change. Social/Environmental Requirements:• Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. • Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. • Potential exposure to adverse environmental conditionsa. Daily: Exposure to dust, gas, fumes, steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc. ). Pay Range: $28. 00 - $38. 00The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Medication Reconciliation Technician plays an integral role in helping to prevent patient medication errors caused by inaccurate or incomplete information in the medical record. Under the supervision of a pharmacist, and according to departmental policies, procedures and guidelines, the Medication Reconciliation Technician will assist the healthcare team in obtaining an accurate medication history by interviewing patients and consulting with their outpatient pharmacies. :Job Description - Essential Responsibilities:Medication Reconciliation Responsibilities:Obtains medication histories on all assigned patients during scheduled shifts. Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications and herbal supplements. Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary. Updates patients current home medication list in the electronic health record based on information gathered. Communicates medication related issues to all appropriate heath care professionals. Pharmacy Technician Responsibilities:Delivers medication to the patient care units in accordance with departmental policies and procedures, and other regulatory bodies such as the DEA and MA Board of pharmacy regulation. Accurately fills medications. Delivers medications to the automated dispensing machines (ADMs) in an accurate and timely manner. In conjunction with other pharmacy colleagues, ensures that all drug distribution functions are completed in a safe and timely manner. Informs pharmacist and/or pharmacy leadership of any workflow issues. Repackages and compounds medications, as needed, in accordance with departmental standard operating procedures. Assists in maintaining appropriate inventory levels, including rotating stock, checking for expired medications, and informing pharmacist and pharmacy buyer when inventory levels are low. Receives requests for Prior Authorization from pharmacy or Tier Exception/PAF request from patient, completes requested documentation including patient demographics, prescription insurance coverage and clinical questions requested and submits for approval. Organizes outdated or overstocked medications to ship back to manufacturers for credit. Checks floor stock on various nursing stations daily. May order scheduled VI medications from wholesaler as well as directly from manufacturer as directed by the director or designee. Responsible for understanding and utilizing all technology to accomplish the above. Is responsible for answering telephone calls, triaging the request, and following through with appropriate action. Fully understands principle of sterile compounding, non-sterile compounding, and hazardous medication manipulation. Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations. Required Qualifications:MA Registered Pharmacy Technician with National Certification (PTCB or ExCPT). 1-3 years related work experience strongly preferred. Strong working knowledge of brand and generic drug names and basic pharmacology. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age Based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus. Pay Range: $24. 00 - $34. 00The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems' patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, mail order services, prior authorizations processing, and patient counseling. We are seeking highly motivated energetic and experienced pharmacy technicians to help with the picking, packing, shipping, and daily operations for our supply chain team. Our goal is to provide the highest level of service and become the operational hub for all of our member institutions. **Job Description:** **Primary Responsibilities:** 1. Responsible for supply chain operations in the pharmacy, warehouse, and loading docks including, but not limited to: + Staging product for deliveries + Coordinating with pharmacy and delivery service personnel to ensure accurate transfers + Receiving product from delivery companies + Stocking of items in designated areas within the warehouse + Pick, pack, and ship packages of various sizes + Material handling: receiving, unloading, and stocking shelves, inventory cycle counts, product organization and stock rotation 2. Maintaining and procuring inventory of packaging and pharmacy supplies. 3. Maintenance and filing of required recordkeeping and logs. 4. Safe operation of equipment essential to safely and accurately complete assigned duties, including dollies or motorized equipment. 5. Communicates any problems to the supervisor including issues with the merchandise location system or with the merchandise being loaded/unloaded. 6. Cleans up and disposes of boxes, packing material, and pallets, as well as routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment. 7. Participates in ongoing training regarding technology upgrades and new systems applicable to the position. 8. Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals Rotates through different departments, as necessary, to meet the demands of the business. **Required Qualifications:** 1. High School diploma or GED required. 2. Registration with the Massachusetts Board of Pharmacy as a Registered Pharmacy Technician or Pharmacy Technician Trainee. 3. 2+ years related work experience in pharmacy. 4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Inventory, shipping & delivery, and/or pharmacy fulfillment experience. **Competencies:** **Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision. **Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements. **Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements: Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions **Health Care Status:** HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators , lead coordinator /supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc.- _Health Care Work_ _e_ _r Status may vary by departm_ _e_ _nt_ Sensory Requirements: Close work (paperwork, visual examination), Monitor Use, Visual clarity feet, Conversation, Telephone, Background Noise. Physical Requirements: Heavy work: Exerting up to 100 pounds of force frequently to move objects. Use of machinery, including forklift, power pallet jack, and manual pallet jack Most elements of the job are active, and the employee will be required to stand for periods of time or move throughout the hospital campus This job requires frequent movement. Occasional sedentary work with keyboard use. **Pay Range:** $27.00 - $36.34 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Assists the Pharmacists in the preparation and distribution of prescription medications in either the inpatient hospital setting or outpatient retail Pharmacy setting. Helps fill orders for patients and ensures they are delivered to the correct inpatient unit or accurately provided to the patient or customer in the outpatient retail setting. Displays a full understanding of medication distribution operations and demonstrates competency in carrying out all duties associated with medication distribution. :Essential Duties & Responsibilities including but not limited to:1. In conjunction with other Pharmacy Technicians, ensures that all medication distribution functions are completed in a safe and timely manner. Informs Pharmacist and/or the Supervisor of any workflow issues. 2. Repackages and compounds medications as needed, in accordance with departmental procedures. 3. Maintains appropriate inventory levels in specific area of practice by rotating stock, checking for expired medications, informing the Pharmacy Buyer when inventory levels are low, and checking in wholesaler order. 4. Answers telephone calls, triaging requests and taking steps to resolves questions received or concerns and problems. 5. Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations. 6. Helps the Pharmacists ensure that the Pharmacy has the right amount of stock to meet patient needs. 7. Performs the duties and responsibilities of one or more Pharmacy specialty areas, including Infusion Center, OR, receiving, etc. 8. Incorporates Lahey Hospital and Medical Center Guiding Principles, Mission Statement and Goals into daily activities. 9. Complies with all Lahey Hospital and Medical Center Policies. 10. Complies with behavioral expectations of the department and LHMC. 11. Maintains courteous and effective interactions with colleagues and patients. 12. Demonstrates an understanding of the job description, performance expectations, and competency assessment. 13. Demonstrates a commitment toward meeting and exceeding the needs of our customers. Consistently adheres to Customer Service standards. 14. Participates in departmental and/or interdepartmental quality improvement activities. 15. Participates in and successfully completes Mandatory Education. 16. Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications:Education: High School diploma or equivalent. Licensure, Certification, Registration: Must be a Registered Technician or Pharmacy Intern with the Massachusetts Board of Pharmacy and PTCB certified or a Pharmacy student in good standing with Mass. internship license. Skills, Knowledge & Abilities: Knowledge of standard pharmaceutical/medical terms, abbreviations and symbols commonly used in the prescribing and dispensing of medications. Knowledge of policies and regulations pertaining to handling and distribution of controlled substances and hazardous materials preferred. Experience with electronic medical records preferred. Experience: At least one year of Pharmacy experience including sterile compounding and/or retail experience. Pay Range: $25. 23 - $33. 95The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such as data entry, call center, and prescription fulfillment. Must be committed to providing the highest quality of service to patients, providers, and vendors. **Job Description:** **Essential Responsibilities:** 1. Oversees daily operations and assists a team that answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and guidelines for triaging calls when needed. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to provide the highest level of service to our patients. 2. Oversees daily operations and assists a team that maintains new/existing patient profiles, enters new prescriptions into patient profiles, contact insurance companies for benefit investigation/coverage eligibility, assist patients with the enrollment process for manufacturer/non-profit organization copay assistance programs and coordinates approvals with the pharmacy for fulfillment 3. Generates, collects, analyzes and reports all pharmacy call center data, including inbound calls, e-mail, and facsimile messages, to ensure that the Center is run efficiently and resources utilized optimally. Reviews all problem/ emergency situations and provides direction/guidance to ensure all problems/emergencies are resolved to the patient's satisfaction and organizational standards. 4. Assists management with all HR functions including hiring, on-boarding, training, and continuous improvement process of staff. 5. Prepares detailed staff schedules. Organizes the work of support staff including the coordinating and prioritizing of workflows. Monitors Pharmacy Shared Service Representatives to ensure a consistency of quality on all job related functions. Provides training to develop customer service and problem-solving skills. 6. Participates in quality project and initiatives including but not limited to service excellence training, patient/physician satisfaction surveys, and resource tool development for appointment access. Collaborates with division leadership on other ambulatory initiatives and projects. This may entail up to 10% of job function. 7. Performs and assists with all daily functions of all BILH Pharmacy service lines as needed. **Required Qualifications:** 1. High School diploma or GED required. Bachelor's degree preferred. 2. License Mass Registered Pharmacy Tech required. 3. 3-5 years related work experience required. 4. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications. **Preferred Qualifications:** 1. PTCB certification. 2. Mail Order Pharmacy and/or Pharmacy accreditation experience. 3. Experience with call center metrics and reporting. Supervisory or management experience. **Competencies:** 1. **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2. **Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. 3. **Independence of Action:** Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. 4. **Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. 5. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. 7. **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. 8. **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. **Physical Nature of the Job:** Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. **Pay Range:** $30.33 - $40.82 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such as data entry, call center, and prescription fulfillment. Must be committed to providing the highest quality of service to patients, providers, and vendors. Job Description:Essential Responsibilities: Oversees daily operations and assists a team that answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and guidelines for triaging calls when needed. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to provide the highest level of service to our patients.Oversees daily operations and assists a team that maintains new/existing patient profiles, enters new prescriptions into patient profiles, contact insurance companies for benefit investigation/coverage eligibility, assist patients with the enrollment process for manufacturer/non-profit organization copay assistance programs and coordinates approvals with the pharmacy for fulfillment Generates, collects, analyzes and reports all pharmacy call center data, including inbound calls, e-mail, and facsimile messages, to ensure that the Center is run efficiently and resources utilized optimally. Reviews all problem/ emergency situations and provides direction/guidance to ensure all problems/emergencies are resolved to the patient's satisfaction and organizational standards.Assists management with all HR functions including hiring, on-boarding, training, and continuous improvement process of staff.Prepares detailed staff schedules. Organizes the work of support staff including the coordinating and prioritizing of workflows. Monitors Pharmacy Shared Service Representatives to ensure a consistency of quality on all job related functions. Provides training to develop customer service and problem-solving skills.Participates in quality project and initiatives including but not limited to service excellence training, patient/physician satisfaction surveys, and resource tool development for appointment access. Collaborates with division leadership on other ambulatory initiatives and projects. This may entail up to 10% of job function.Performs and assists with all daily functions of all BILH Pharmacy service lines as needed.Required Qualifications:High School diploma or GED required. Bachelor's degree preferred. License Mass Registered Pharmacy Tech required.3-5 years related work experience required.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Preferred Qualifications:PTCB certification.Mail Order Pharmacy and/or Pharmacy accreditation experience.Experience with call center metrics and reporting. Supervisory or management experience.Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. Pay Range: $30.33 - $40.82The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square feet facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, mail order services, prior authorizations processing, and patient counseling. We are seeking highly motivated energetic and experienced, seasoned certified pharmacy technician that will supervise our technician functions. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees. The Pharmacy Technician Supervisor will be responsible for the overall supervision of the technicians and their associated job functions. Our technical staff are divided into 3 groups and perform a variety of essential function including: outreach and scheduling thru our call center, data entry/billing, and Rx fulfilment. The Technician Supervisor will be responsible for the supervision of one or more of these technician groups depending on business needs. Job Description:Primary Responsibilities:1. Supervises and directs the daily operations for the pharmacy call center and data entry operations, including in/outbound calls, e- mails, electronic (text) and facsimile messages, to ensure that the call center and data entry teams run efficiently and are optimally resourced. (essential)2. Supervises and directs the daily operations of the fulfilment team to ensure that all scheduled Rx's are filled, POS'ed, packaged and shipped on time and according to policy and procedures. 3. Oversees the maintenance, access, and resolves any issues of the associated software and databases used by the technician staff to fulfil their daily duties (i. e. Epic, Compass Rose, Mutare, Avaya, Triose, etc. ) (essential)4. Directs the onboarding, training, and annual verification of new staff. Maintains work aids and training guides for new and existing staffing to ensuring accuracy and consistency. (essential)5. Participates in quality improvement projects and initiatives including but not limited to service excellence training, patient/physician satisfaction surveys, and resource tool development for appointment access. This may entail up to 10% of the job function. (essential)6. Prepares detailed staff schedules. Organizes the work of technical staff, coordinating, and prioritizing workflow. Monitors staff to ensure a consistency of quality on all job functions. . Provides training to develop customer service and problem-solving skills. (essential)7. Works alongside team to assists with all daily pharmacy technician functions and priorities patient care above all else. (essential)8. Work in conjunction with the department leads to identify and resolve any payer related and reimbursement concerns, processing returned, and resolving customer complaints. (essential)9. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: recruiting, interviewing, hiring, termination, corrective action and performance reviews. Will be the direct report for 1 or more groups of technical staff. (essential) Required Qualifications: 1. High School diploma or GED required. Bachelor's degree preferred. 2. Massachusetts Registration as a Pharmacy Technician and National Pharmacy Technician Certification (PTCB)3. 3-5 years related work experience required 4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases Preferred Qualifications:1. Accredited Specialty Pharmacy, Mail Order, or Call Center experience2. 1-3 years supervisory/management experience3. EPIC, Willow Ambulatory, or Compass Rose EMR experience Competencies:1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. 2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. 3. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction. 4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas. 5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others. 6. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas. 7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. 8. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner. Social/Environmental Requirements:1. Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required. 2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. 3. Potential exposure to adverse environmental conditionsi. Daily: Exposure to dust,gas,fumes,steam,chemicals. ii. Several times a week: Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens. iii. Several times a month: Work at heights(such as scaffolding or ladders). 4. Health Care Status: HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, Pay Range: $79,040. 00 USD - $110,240. 00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Supports the mission of the department by ensuing that the right patients receive the right medication in a safe and timely manner under the direct supervision of an inpatient pharmacist. Develops a full understanding of the drug distribution system and demonstrates competency in carrying out all duties associated with delivering medications to the patient care units. Performs in a leadership capacity by taking on responsibility for managing the day-to-day workflow of other technicians in all areas on a specific shift. Is primarily responsible for ensuring training of new technicians, including proper documentation. **:** **Essential Duties & Responsibilities including but not limited to:** 1. Directly supervises the pharmacy staff to assure the quality of pharmaceutical services. 2. Supervises and monitors the work of OR, Hemo Onc, IV Room, and ED pharmacists and technician staff. 3. Assists the Assistant Director - Acute Care Pharmacy Services in ensuring that there are sufficient professional and technical support personnel to meet pharmacy department needs. 4. Manages the workflow and development of pharmacy practices of the inpatient central pharmacy and the OR/ Infusion Room/ ED satellite pharmacies. 5. In conjunction with the Assistant Director - Acute Care Pharmacy Services, provide recommendations on yearly evaluation. 6. Assures that work schedules, procedures, and assignments use pharmacy personnel and resources in the most efficient manner possible. 7. Assists with hiring process for employees, provision of disciplinary action and performance appraisals. 8. Ensures that all pharmacy personnel possess the education, licensure, and training needed for their responsibilities and that competence of all staff is maintained through hospital training and programs and continuing education programs. 9. Provides procedures and upkeep for a department orientation program and evaluates personnel during the yearly review process unless earlier indicated by Human Resources policy and procedures. 10. Works to prepare and monitor reports required by hospital committees as needed. 11. Along with management team, ensures compliance with relevant standards of practice with relevant standards and guidelines such as but not limited to the Joint Commission, State and Federal regulations and American Society of Health System Pharmacists. 12. Works with other members of the hospital (e.g. nursing, physicians other ancillary staff) to help define policies and procedures governing the procurement, distribution, and control of all drugs used within the institution in concert with the Medication Safety Pharmacist and Assistant Director - Acute Care Pharmacy Services and in compliance with applicable state and federal laws. 13. Works in collaboration with the Assistant Directors of Informatics and Acute Care for monitoring, upgrading and rolling out of pharmacy technology. 14. Ensure completion of controlled substance distribution, weekly counts and returns and assists with reconciliation of discrepancies. 15. Ensures completion of monthly nursing unit inspections. 16. Partner with clinical manger/coordinator and medication safety and drug policy pharmacist to assist in operationalizing improvements to provision of pharmacotherapy services. 17. Partner with the pharmacy purchasing and contracting manager, pharmacy purchaser(s) and medication safety and drug policy pharmacist to manage recalls, backorders, and withdrawal of medications from the market, including communication to affected caregivers. 18. Assist Purchasing and Contracting Manager with medication distribution with Lahey Ambulance providers. 19. In concert with the pharmacy management team, develop yearly performance evaluation template. 20. Serve as a preceptor for residents during hospital pharmacy practice experience Manager Inpatient- Central and Satellite Pharm Pract. 21. Serve as the department's liaison with the Northeastern University Pharmacy Co-Op program. 22. Serve as department's liaison and ensure departmental compliance with medication storage, waste stream and Chem. Pack programs. 23. Perform pharmacy staffing duties as assigned. 24. Assist the management team in meeting the goals and objectives of the department of pharmacy services. 25. Provide order entry assistance based on department need. 26. Additional responsibilities as assigned by the Assistant Director - Acute Care Pharmacy Services. Organizational Requirements: Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. **Minimum Qualifications:** Education: BS in Pharmacy or PharmD; graduate from an accredited college of pharmacy. Licensure, Certification & Registration: State of Massachusetts Licensed Pharmacist **Experience:** Minimum of five years of pharmacy management experience preferred. **Skills, Knowledge & Abilities:** - Ability to maintain quality, safety, and/or infection control standards. - Knowledge of patient care charts and patient histories. - Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration. - Knowledge of related accreditation and certification requirements. - Ability to design and implement systems necessary to collect, maintain and analyze data. - Knowledge of policies and regulations pertaining to the disbursement of pharmaceutical drugs. - Knowledge of clinical operations and procedures. - Ability to supervise and train assigned staff. - Ability to perform basic patient assessments and referrals. - Skill in the use of personal computers and related software applications. - Understands the principles of Driving the Business. - Possesses skills in empowering the employees to practice teamwork and Lahey Guiding Principles. Key Relationships: 1 Assistant Director - Acute Care Pharmacy Services. Department strategic planning 2 Supervisors Department strategic planning, Day to Day management 4 Inpatient Pharmacists/Technicians Oversight of daily activities 5 Healthcare team members Partner to assist with system and institutional initiatives. On Call: Yes Shift Rotation: No Weekends: No **Pay Range:** $27.81 - $37.43 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Contributes to the Hospital's mission to care, heal and to excel in service to our community by restocking medication, including controlled substances, to patient care units. This clinical staff position will have an impact on improving safety and quality of our patients by keeping the Pyxis medication stations updated to ensure proper and timely medication distribution **Job Description:** **QUALIFICATIONS** Education Required: High school diploma or G.E.D Experience Preferred: At least one year as a certified pharmacy technician **LICENSES, REGISTRATIONS, CERTIFICATIONS** License Required: Pharmacy Technician National Certification and Pharmacy Technician **JOB FUNCTIONS** + Providing support to the patient care team assisting in medication dispensing. + Restocks clinical unit automated medication dispensing station by visiting assigned patient. + Prepares I.V. antibiotics and compound admixtures by injecting medications into large volume solutions under the direction of the pharmacist. + Delivers medication to patient unit and Winchester Hospital locations that is not stocked in the automated medication dispensing station. + Assists pharmacist in answering phone calls from clinicians as it pertains to patient medication requests. + Replaces Pyxis station narcotic stock on patient care units on a daily basis and obtains proper sign off from clinicians on the unit. + Assembles code cart trays with required medications and returns to specific patient unit promptly. + Prepares pre-package stock medication, cream and ointment into individual doses for distribution to patients. **Pay Range:** $22.68 - $30.52 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Supports the mission of the department by ensuing that the right patients receive the right medication in a safe and timely manner under the direct supervision of an inpatient pharmacist. Develops a full understanding of the drug distribution system and demonstrates competency in carrying out all duties associated with delivering medications to the patient care units. Performs in a leadership capacity by taking on responsibility for managing the day-to-day workflow of other technicians in all areas on a specific shift. Is primarily responsible for ensuring training of new technicians, including proper documentation. :Essential Duties & Responsibilities including but not limited to:1. Directly supervises the pharmacy staff to assure the quality of pharmaceutical services. 2. Supervises and monitors the work of OR, Hemo Onc, IV Room, and ED pharmacists and technician staff. 3. Assists the Assistant Director - Acute Care Pharmacy Services in ensuring that there are sufficient professionaland technical support personnel to meet pharmacy department needs. 4. Manages the workflow and development of pharmacy practices of the inpatient central pharmacy and the OR/Infusion Room/ ED satellite pharmacies. 5. In conjunction with the Assistant Director - Acute Care Pharmacy Services, provide recommendations on yearlyevaluation. 6. Assures that work schedules, procedures, and assignments use pharmacy personnel and resources in the mostefficient manner possible. 7. Assists with hiring process for employees, provision of disciplinary action and performance appraisals. 8. Ensures that all pharmacy personnel possess the education, licensure, and training needed for theirresponsibilities and that competence of all staff is maintained through hospital training and programs andcontinuing education programs. 9. Provides procedures and upkeep for a department orientation program and evaluates personnel during theyearly review process unless earlier indicated by Human Resources policy and procedures. 10. Works to prepare and monitor reports required by hospital committees as needed. 11. Along with management team, ensures compliance with relevant standards of practice with relevant standardsand guidelines such as but not limited to the Joint Commission, State and Federal regulations and AmericanSociety of Health System Pharmacists. 12. Works with other members of the hospital (e. g. nursing, physicians other ancillary staff) to help define policiesand procedures governing the procurement, distribution, and control of all drugs used within the institution inconcert with the Medication Safety Pharmacist and Assistant Director - Acute Care Pharmacy Services and incompliance with applicable state and federal laws. 13. Works in collaboration with the Assistant Directors of Informatics and Acute Care for monitoring, upgrading androlling out of pharmacy technology. 14. Ensure completion of controlled substance distribution, weekly counts and returns and assists with reconciliationof discrepancies. 15. Ensures completion of monthly nursing unit inspections. 16. Partner with clinical manger/coordinator and medication safety and drug policy pharmacist to assist inoperationalizing improvements to provision of pharmacotherapy services. 17. Partner with the pharmacy purchasing and contracting manager, pharmacy purchaser(s) and medication safetyand drug policy pharmacist to manage recalls, backorders, and withdrawal of medications from the market,including communication to affected caregivers. 18. Assist Purchasing and Contracting Manager with medication distribution with Lahey Ambulance providers. 19. In concert with the pharmacy management team, develop yearly performance evaluation template. 20. Serve as a preceptor for residents during hospital pharmacy practice experience Manager Inpatient- Central and Satellite Pharm Pract. 21. Serve as the department's liaison with the Northeastern University Pharmacy Co-Op program. 22. Serve as department's liaison and ensure departmental compliance with medication storage, waste stream and Chem. Pack programs. 23. Perform pharmacy staffing duties as assigned. 24. Assist the management team in meeting the goals and objectives of the department of pharmacy services. 25. Provide order entry assistance based on department need. 26. Additional responsibilities as assigned by the Assistant Director - Acute Care Pharmacy Services. Organizational Requirements:Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey Hospital and Medical Center. Maintain courteous and effective interactions with colleagues and patients. Demonstrate an understanding of the job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality improvement activities. Participate in and successfully completes Mandatory Education. Perform all other duties as needed or directed to meet the needs of the department. Minimum Qualifications:Education: BS in Pharmacy or PharmD; graduate from an accredited college of pharmacy. Licensure, Certification & Registration: State of Massachusetts Licensed PharmacistExperience:Minimum of five years of pharmacy management experience preferred. Skills, Knowledge & Abilities:• Ability to maintain quality, safety, and/or infection control standards. • Knowledge of patient care charts and patient histories. • Knowledge of drugs and their indications, contraindications, dosing, sideeffects, and proper administration. • Knowledge of related accreditation and certification requirements. • Ability to design and implement systems necessary to collect, maintain andanalyze data. • Knowledge of policies and regulations pertaining to the disbursement ofpharmaceutical drugs. • Knowledge of clinical operations and procedures. • Ability to supervise and train assigned staff. • Ability to perform basic patient assessments and referrals. • Skill in the use of personal computers and related software applications. • Understands the principles of Driving the Business. • Possesses skills in empowering the employees to practice teamwork and Lahey Guiding Principles. Key Relationships:1 Assistant Director - Acute CarePharmacy Services. Department strategic planning2 Supervisors Department strategic planning, Day to Day management4 Inpatient Pharmacists/Technicians Oversight of daily activities5 Healthcare team members Partner to assist with system and institutional initiatives. On Call: Yes Shift Rotation: No Weekends: No Pay Range: $27. 81 - $37. 43The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled