Specialist jobs at Beth Israel Lahey Health - 3612 jobs
Point of Care Testing Specialist
Beth Israel Lahey Health 3.1
Specialist job at Beth Israel Lahey Health
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
The Point of Care Coordinator is responsible for the coordination of activities related to point-of-care testing (POCT), including writing procedures, training testing staff, and troubleshooting POCT instruments.
Job Description:
Primary Responsibilities:
1. Supervises and administers the facility Point-of-Care testing and department Quality Assurance programs under the direction of the department administrative and medical directors to meet patient care and regulatory agency requirements. (essential)
2. Works with department leaders to implement new programs monitor performance, collect and evaluate performance data, develop corrective action plans, and assist in the training and education of personnel regarding Point-of-Care and Quality activities. Performs technical duties within the department as required. (essential)
3. Supports the department in achieving department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities. (essential)
4. Ensures hospital staff are familiar with the analytical procedures, maintenance and trouble-shooting of POCT equipment by designing training and competency assessment programs. (essential)
5. Collects and evaluates QA/QI, Quality Control data from POCT sites and reports data collected to laboratory director. (essential)
6.Resolves technical problems and ensures that remedial actions are taken whenever test systems deviate from the laboratories established performance specifications. Ensures that all required quality control activities are performed and documented. (essential)
7. Be capable of identifying problems that may adversely affect test performance or reporting of test results. Document all corrective actions taken to correct problem(s). (essential)
8. Ensure that all required instrument maintenance and calibration activities are performed and documented using periodic audits. (essential)
9. Assess records for proficiency testing samples and directs training, orientation and competency documentation for all staff involved with POCT. (essential)
10. Validate new methods and instrumentation. (essential)
Required Qualifications:
1. Bachelor's degree in Life Sciences or Medical Technology required.
2. Certificate 1 ASCP Registered required.
3. 3-5 years related work experience required.
4.Strong knowledge of laboratory accreditation requirements for POCT.
5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Preferred Qualifications:
Strong organizational skills and the ability to integrate and synthesize new information quickly; including compilation of data into reports. Experience with POCT.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
3. No substantial exposure to adverse environmental conditions
4. Health Care Status: NHCW: No patient contact.-
Health Care Worker Status may vary by department
Sensory Requirements:
Close work (paperwork, visual examination), Monitor Use, Visual monotony, Visual clarity
Physical Requirements:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
This job requires constant sitting, Keyboard use.There may be occasional walking, standing.
Pay Range:
$86,465.00 USD - $116,370.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
$86.5k-116.4k yearly Auto-Apply 4d ago
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Transplant Practice Specialist- BIDMC (Heart Transplant Program, 40 hours)
Beth Israel Lahey Health 3.1
Specialist job at Beth Israel Lahey Health
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** The Transplant Practice Specialist provides support to the multi-disciplinary clinical team by managing the patient appointment schedule, obtaining insurance approval for appointments, and answering the main phone line. Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication.
As the Heart Transplant Program develops and grows, there is a need for an experienced administrator to assist in physician referral contact, scheduling patient evaluations, and supporting transplant nurses and providers. Upcoming patient updates, appointments, and an increase in current advanced heart failure referrals for transplant will require this supportive role.
**Job Description:**
Within the Advanced Heart Failure Program at Beth Israel Deaconess Medical Center, the Heart Transplant Practice Specialist will collaborate with the nurses, physicians, pharmacists, and nurse practitioners of the program to assist in the safe delivery of patient care. Additional support staff of the Heart Transplant department includes administrative assistants, data coordinators, and financial coordinators. The multi-disciplinary approach used for patients during the evaluation, pre-operative, and post-transplant phases of care helps to ensure that all groups are involved throughout the heart transplant process. In 2024, the Advanced Heart Failure Program will move into a new ambulatory space that will include clinic space for patient evaluation as well as administrative offices for the multi-disciplinary team members.
**Essential Responsibilities:**
+ Obtains referrals required for patient prior to scheduled visits; maintains 100% compliance with referral management requirements and current knowledge base of referral and authorization rules and related policies for multiple insurance and managed care payers, including transplant-specific policies; maintains record of referral, level of care, and number of visits being authorized.
+ Assists patients with full registration, updates insurance information at each visit to ensure collection of accurate information for billing and accurate capture of pre-transplant services; collaborates with Financial Coordinator to verify that mandatory policies are followed; notifies Financial Coordinator of insurance changes identified at check-in.
+ Performs check-ins, coordinates, and schedules multiple new and follow-up appointments in person, via e-mail, and over the phone to support a multidisciplinary team including surgeons, hepatologists, nephrologists, infectious diseases specialists, social workers, and nutritionists.
+ Confirms correct insurance type, type of visit, and demographic information.
+ Collaborates with Transplant Nurse Care Coordinators to maintain up-to-date patient information in the Organ Transplant and Tracking Record database and records time per instructions on the monthly Medicare time study.
+ Answers, screens, and processes a high volume of calls in a professional manner; utilizes and adheres to the phone scripts and guidelines for triaging calls; asks appropriate questions and uses independent judgment within the scope of knowledge and authority to determine the type of appointment, appropriate provider, and urgency needed.
+ Records and forwards accurate messages to providers and staff.
**Required Qualifications:**
+ High School diploma or GED required. Associate's degree preferred.
+ 1-3 years of related work experience required.
+ Experience with computer systems required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access.
**Preferred Qualifications:**
Experience in healthcare strongly preferred.
**Competencies:**
**Decision Making:** Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
**Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge, and skills based on general precedents.
**Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by the supervisor/manager.
**Written Communications:** Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
**Oral Communications:** Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
**Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies with the ability to use them in varied situations.
**Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
**Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
**Physical Nature of the Job:**
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, or pulling objects. Sitting most of the time, with walking and standing required only occasionally
**Pay Range:**
$22.05 - $31.49
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity Employer/Veterans/Disabled**
$22 hourly 60d+ ago
TechOps Analyst - Hybrid IT Support & Automation
Persona 4.3
San Francisco, CA jobs
A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings.
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$42k-87k yearly est. 1d ago
Associate Spine Specialist (Boston, MA)
Globus Medical 4.5
Boston, MA jobs
Associate Spine Specialist (Boston, MA) page is loaded## Associate Spine Specialist (Boston, MA)locations: Massachusettstime type: Full timeposted on: Posted 25 Days Agojob requisition id: JR104911At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible The Associate Spine Specialist will work together with the Spine Territory Manager and will have territory coverage, inventory management, and limited sales responsibilities. The Associate Spine Specialist will represent the company in accordance with the company's quality policy and procedures.**Essential Functions****:*** Gains and consistently increases product knowledge through formal sales training; surgeon speaker programs, attends surgeries/operating room visits, and industry research* Meeting or exceeds all sales goals and objectives assigned* Conducts sales calls to promote, sells, and services Globus Medical products and services to existing and competitive customers based on a strategic plan* Assists the Spine Territory Manager on field calls for assigned geography and address and problems that arise on the account* Performs field ride along with the Area Director and Spine Territory Manager on a regular basis* Develops and increases customer base and continually enhances Globus product market share within assigned territory* Provides feedback regularly on topics such as product development opportunities, new target accounts, sales performance, and market feedback* Maintains conduct that is aligned with company quality policy and procedures, and protects confidentiality with proprietary information* Stays current with all compliance training requirements* Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.* Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role* Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties*Reasonable accommodations may be made to enable individuals with disabilities to perform these* essential *functions.***Qualifications****:*** 1-2 years' successful spine sales experience preferred, may consider other healthcare related sales and or business to business sales experience* Bachelor's degree in Science or Business* Exemplary ability to listen, communicate and influence* Ability to travel as necessary, which may include nights and/or weekends* Strong understanding of spinal anatomy* Ability to make sales presentations with positive results**Physical Demands****:**The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.* Required to sit; climb or balance; and stoop, kneel, crouch or crawl* Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds* Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.**Our Values:**Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.* **Passionate about Innovation**: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.* **Customer Focused**: We listen to our customers' needs and respond with a sense of urgency.* **Teamwork**: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.* **Driven**: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients. **Equal Employment Opportunity:**Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. **Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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$75k-86k yearly est. 5d ago
Memory Care Activity Specialist
Atria Senior Living 4.5
Novato, CA jobs
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:
Paid holidays and PTO
Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
Benefits package also includes Health, Dental, Vision, and Life Insurance
Retirement Savings Plan / 401(k) employer match
Tuition reimbursement (U.S Based Communities)
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
High school diploma or general education degree (GED); or one to two years prior experience with an adult population developing and implementing activities and/or training; or an equivalent combination of education and experience.
Must have a working knowledge of the methods of recreational therapy or activity programming and their application to activity and leisure needs of residents with Alzheimer's/Dementia.
Required certification(s) based on current state regulations.
Able to work various schedules and shifts as needed.
Leads assigned Life Guidance programs and develops service plans.
Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity.
Proactively involves all Life Guidance staff in the planning and implementation of the daily program which includes all activities of daily living.
Plans individual birthday celebrations for each resident.
Develops programs for residents including, if applicable, programs designed for residents confined to their rooms.
Engages and motivates residents resulting in program participation.
Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds.
Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents.
Supports and actively participates in the community's census building initiatives.
Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law.
Assists Life Guidance Director in enlisting the services of volunteers to aid the activities program.
May perform other duties as assigned.
The wage range for this position is $22.00/hr - $26.40/hr, dependent on prior work history and experience
$22-26.4 hourly 7d ago
Memory Care Activity Specialist
Atria Senior Living 4.5
Carmichael, CA jobs
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:
Paid holidays and PTO
Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
Benefits package also includes Health, Dental, Vision, and Life Insurance
Retirement Savings Plan / 401(k) employer match
Tuition reimbursement (U.S Based Communities)
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
High school diploma or general education degree (GED); or one to two years prior experience with an adult population developing and implementing activities and/or training; or an equivalent combination of education and experience.
Must have a working knowledge of the methods of recreational therapy or activity programming and their application to activity and leisure needs of residents with Alzheimer's/Dementia.
Required certification(s) based on current state regulations.
Able to work various schedules and shifts as needed.
Leads assigned Life Guidance programs and develops service plans.
Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity.
Proactively involves all Life Guidance staff in the planning and implementation of the daily program which includes all activities of daily living.
Plans individual birthday celebrations for each resident.
Develops programs for residents including, if applicable, programs designed for residents confined to their rooms.
Engages and motivates residents resulting in program participation.
Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds.
Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents.
Supports and actively participates in the community's census building initiatives.
Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law.
Assists Life Guidance Director in enlisting the services of volunteers to aid the activities program.
May perform other duties as assigned.
The wage range for this position is $18.00/hr - $21.60/hr, dependent on prior work history and experience
$18-21.6 hourly 6d ago
Growth Specialist - Kitty Hawk
ARS 4.4
Kitty Hawk, NC jobs
R S Andrews of Tidewater Heating, Cooling
Pay: $18.00 - $20.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Mon - Friday weekends required Part-time and full-time opportunities available
Join RS Andrews, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance
Apply TODAY or Call NOW to interview with our Retail Program Manager at ************
Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest.
What You Need:
Outgoing personality and willingness to speak with shoppers
Retail, kiosk, or sales experience preferred (not required)
Ability to stand and walk during shift
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance to represent the ARS brand
Must be at least 18 years old and pass a background check
Attend weekly in-office meetings
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
$18-20 hourly 5d ago
Intake Specialist
Acadia Healthcare Inc. 4.0
Chantilly, VA jobs
Schedule: Full-time
Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is
completed and maintained.
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions, concerns, etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client
arrival, including travel arrangements as applicable.
* Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
* Supports arrival process including coordinating assessment/bed placement process, searches of client
belongings/person for prohibited items.
* Orients client to the facility/milieu.
* Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule
as needed.
* Ensures intake paperwork is completed in a timely fashion and documentation is maintained as
required.
* May discuss client's financial responsibility and take payment as applicable.
* Provides exceptional customer service in line with Acadia Healthcare standards.
STANDARD EXPECTATIONS:
* Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
* Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
* Develops constructive and cooperative working relationships with others and maintains them over
time.
* Encourages and builds mutual trust, respect and cooperation among team members.
* Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High-school diploma, GED, or equivalent.
* 1 - 2 years of experience in a patient care environment in a substance use/behavioral health setting, is
preferred.
* Must have excellent communication and customer service skills, and an ability to use required
computer programs.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* De-escalation training, CPR and/or First-Aid certification as required by facility
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHGROW
$25k-32k yearly est. 5d ago
Intake Specialist
Acadia Healthcare 4.0
Chantilly, VA jobs
Schedule: Full-time
Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is
completed and maintained.
ESSENTIAL FUNCTIONS:
• Liaise with client/family of potential admissions to address any questions, concerns, etc.
• Coordinate facility tours with clients and families who are potential admissions.
• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client
arrival, including travel arrangements as applicable.
• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
• Supports arrival process including coordinating assessment/bed placement process, searches of client
belongings/person for prohibited items.
• Orients client to the facility/milieu.
• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule
as needed.
• Ensures intake paperwork is completed in a timely fashion and documentation is maintained as
required.
• May discuss client's financial responsibility and take payment as applicable.
• Provides exceptional customer service in line with Acadia Healthcare standards.
STANDARD EXPECTATIONS:
• Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over
time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High-school diploma, GED, or equivalent.
• 1 - 2 years of experience in a patient care environment in a substance use/behavioral health setting, is
preferred.
• Must have excellent communication and customer service skills, and an ability to use required
computer programs.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
• De-escalation training, CPR and/or First-Aid certification as required by facility
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHGROW
$25k-32k yearly est. 5d ago
Intake Specialist | Customer Care
Behavior Frontiers 3.4
Los Angeles, CA jobs
Pay Range: $20 - $23 per hour Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Intake Specialist plays a critical role in our company and we need an individual who has excellent written and verbal communication skills, proficient in customer service, practice management software, healthcare documentation, benefits verification, and community resources.
How will you help create a World Without Limits:
Handles incoming phone calls on the intake line and assists callers with intake inquiries
Efficiently gathers all pertinent information from the first point of contact with potential client families and offers excellent customer service experience while doing so
Represents Behavior Frontiers positively to families interested in ABA services for their child(ren)
Creates Salesforce profiles for incoming referrals and maintains database, updating profiles timely
Responds to emailed referrals
Maintains positive communications with all funding sources, clients, and coworkers
Maintains complete confidentiality in matters of company operations, personnel, and clients
Meets individual weekly and monthly targets
Supports team in meeting departmental weekly and monthly targets
Interfaces effectively with other departments and builds strong working relationships with peers in adjacent departments, such as Recruitment and Client Service Departments
Requirements:
Ability to work in a high paced, competitive, performance-based environment
Ability to provide excellent customer service
Proficient in or motivated to learn health practice management software, healthcare documentation, benefits verification, and community resources
Excellent verbal and written communication skills in English
Excellent reading comprehension and analysis skills
Initiative and team building skills in order to develop internal, and external relationships
Sense of urgency and ability to convey why Behavior Frontiers is the best choice in seeking care
Ability to multi-task with urgency in order to meet all agreed upon deadlines
Effective planning, organizational skills, time management and prioritization; attention to detail
Unwavering commitment to confidentiality of client PHI
High School Diploma or GED
Provide negative TB test results
Able to clear FBI & DOJ fingerprinting
Valid Government ID
Preferred but not required:
Bilingual in Spanish or other language
Bachelor's Degree
Knowledge of Salesforce
Knowledge of Applied Behavior Analysis therapy
Preferences will be overlooked for the right candidate
Responsibilities:
Effectively manage incoming phone calls on the intake line and assists callers with intake inquiries
Efficiently obtains any and all pertinent information to guide potential clients through the intake process until they are connected to care
Represents Behavior Frontiers positively to families interested in ABA services for their child(ren)
Creates Salesforce profiles for incoming referrals and maintains database, updating profiles in a timely
Maintain and nurture positive communicative relationships with all funding sources, clients, and coworkers
Maintains complete confidentiality in matters of company operations, personnel, and clients
Ensure you continue to meet Key Performance Indicators (KPI) for weekly and monthly goals
Conducting improvement/planning meetings with manager when KPIs are not being met
Supports team in meeting departmental weekly and monthly targets
Why Behavior Frontiers is perfect for you:
Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
401K Plan with company match after 6 months of employment
Paid Personal Time Off
Paid Holidays
Paid Sick Leave
Medical, Dental and Vision insurance
Opportunities for career advancement
Performance and promotion raises
Paid mileage & drive time
Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
Deals: Exclusive discounts and savings to 500+ companies and more!
Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
Lab Testing Discounts: 10-80% off costs of routine lab work
New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide
Why work for Behavior Frontiers? Visit our benefits & perks page to learn more!
Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.
$20-23 hourly 5d ago
In-Home Specialist - FPP
Bellewood and Brooklawn 4.0
Bowling Green, KY jobs
Purpose In-Home Specialists provide a range of services across multiple programs which include Foster Care, Independent Living, Family Preservation, and Reunification. All programs have the goal of restoring hope in individuals and families. Services, responsibilities, and clients vary depending on the Case Manager's program(s).
Essential Job Functions
Provides in home and out of home case management services to a caseload determined by their supervisor and not to exceed regulatory limits.
Ensures coordination, delivery, and documentation of appropriate services to clients, working collaboratively with outside providers and other agency staff.
Builds rapport and positive relationships with youth and their families.
Conducts and documents face to face and/or indirect contacts with assigned youth and families at minimum, weekly, according to program guidelines.
Works closely with youth and their caregivers, therapists, schools, and other team members to assess needs and safety and achieve best outcomes for clients
Consults with the referring DCBS worker routinely throughout the duration of services.
Maintains professional relationships with youth and their families, social workers, school staff, therapists, foster parents, caregivers, and other community and team members.
Completes program specific assessments with youth and families.
Participates in the development of plans of service, prevention plans, and aftercare plans together with youth and their families and therapists when applicable.
Assists those served to identify and modify negative or high-risk behavioral patterns.
Helps those served practice and celebrate small changes.
Connects families to community resources to enhance family functioning.
Is available according to program specific "On Call" procedures.
Responds to client behavioral and emotional crises and offers consultation, coaching, and/or in person intervention as needed.
Develops, prior to case closure, a transition/aftercare plan and conducts follow ups as required.
Completes documentation of services provided and progress made in accordance with program specific regulatory requirements.
Completed intake and discharge documentation as required by program.
Attends all required trainings and individual and team consultations.
Performs other duties as assigned by the program supervisor.
Requirements
Education and/or Experience
Bachelor's degree (B. A.) from four-year College or university in a behavioral science area. At least one year experience working directly with individuals with behavioral health needs is preferred.
$37k-50k yearly est. 5d ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Houston, TX jobs
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment.
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$28k-32k yearly est. 1d ago
Mobility Specialist
Aires 3.7
Dallas, TX jobs
Aires (************** has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have...
An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
A comprehensive benefits package, including a 401K match
Hybrid work environment - Candidate must reside in Houston or Dallas
An excellent career opportunity is currently available for aMobility Specialist local to the Aires Houston or Dallas, TX offices.
This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.
Position Responsibilities:
Counsels transferees on policy benefits.
Coordinates household goods services and family services.
Counsels and assists transferees with expense submission.
Collaborates with internal teams to ensure services are delivered accurately and timely.
Participates in ongoing training initiatives to stay current on new systems and processes.
Required Qualifications:
High School Diploma/GED required; Associate's or Bachelor's degree preferred
1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry
Additional Qualifications:
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.
American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at ************.
$25k-30k yearly est. 3d ago
PC Support $26/HR - $30/HR
Private Practice 4.2
Dallas, TX jobs
Private Computer Company Wonderful Owner and Staff! PC Support with good skills and installation of PC skills to install PC software apps and install land cables and switches and access point devices. position is a Dallas, TX Areas: Allen, McKinney and Frisco, TX Locations.
Sorry No New Grads.
Please Apple By CV or Resume
$37k-51k yearly est. 15d ago
Healthy Lifestyle Specialist
Boys & Girls Club of Austin 3.8
Austin, TX jobs
(Essential Job Responsibilities): Creates, implements, promotes, and manages Healthy Lifestyles and Sports programs and activities that promote healthy living and physical activity. Coordinates fee-based programs. Trains and ensures all staff are com Health, Specialist, Sports, Staff, Monitoring, Healthcare
$31k-42k yearly est. 5d ago
Dietary Specialist
Adventhealth 4.7
Hendersonville, NC jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
100 HOSPITAL DR
**City:**
HENDERSONVILLE
**State:**
North Carolina
**Postal Code:**
28792
**Job Description:**
Rotating schedule: 6 a - 630 P except Wednesday which is a 6 hour shift. Rotates working every other weekend.
+ Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
+ Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
+ Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
+ Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
+ Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Nutrition and Dietetics Technician Registered (NDTR) - Accredited Issuing Body
**Pay Range:**
$14.70 - $23.51
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Nutritional Services
**Organization:** AdventHealth Hendersonville
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150660822
$14.7-23.5 hourly 5d ago
Dietary Specialist
Adventhealth 4.7
Hendersonville, NC jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
100 HOSPITAL DR
City:
HENDERSONVILLE
State:
North Carolina
Postal Code:
28792
Job Description:
Rotating schedule: 6 a - 630 P except Wednesday which is a 6 hour shift. Rotates working every other weekend.
Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
High School Grad or Equiv (Required) Nutrition and Dietetics Technician Registered (NDTR) - Accredited Issuing Body
Pay Range:
$14.70 - $23.51
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$14.7-23.5 hourly 5d ago
Inside Sales Specialist
A First Name Basis Home Care 2.9
Plano, TX jobs
A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised
We are seeking a driven and detail oriented Inside Sales Representative to join our team in Plano, TX. This position will be onsite.
Position Summary:
The Inside Sales Specialist plays a crucial part in helping clients start home care services by guiding them through the process and ensuring they receive the support they need.
Responsibilities:
Determine the type of Medicaid coverage potential clients have and assist them through the onboarding process for home care services.
Handle inbound calls and emails, make outbound calls to warm leads, and manage the entire client journey until services begin.
Complete extensive paperwork and maintain accurate records throughout the client onboarding process.
Work closely with local teams to schedule in-home assessments and coordinate service starts.
Make daily calls and maintain detailed notes. Progress leads through various stages efficiently.
Ensure 11-15 clients start services each month.
Skills, Qualifications, & Experience:
Bachelor's degree preferred
Minimum of 2 years of sales experience
Healthcare experience preferred
Benefits:
Competitive pay
Medical, dental, vision benefits
401(k) with employer match
PTO
Sick time
Paid company holidays
Monthly performance bonuses
$30k-39k yearly est. 3d ago
Hospice Business Devel Specialist
ATEX Healthcare 3.8
San Antonio, TX jobs
GENERAL PURPOSE:
The Business Development Specialist (BDS) is responsible for assisting in planning, developing, and implementing the agency marketing programs, which includes community education, non-remunerative solicitation of patients and/or patronage, and advertising. The business development specialist is responsible to the Regional Director of Business Development.
QUALIFICATIONS:
Bachelor's degree in marketing preferred, high school or equivalent required with business development experience.
At least one (1) year marketing or administrative experience in a health care setting.
Knowledge of home health care services and managed care plans.
Basic computer skills.
Excellent speaking and writing ability.
ESSENTIAL JOB FUNCTIONS:
Plans, develops, and implements marketing plan, upon approval of the Regional Director of Business Development.
Plans and conducts community awareness activities which inform physicians, health care workers, and patients (current and prospective) of agency programs and capabilities.
Conducts non-remunerative efforts to obtain new referrals from physicians, and hospital discharge planners.
Prepares community relation activity reports as directed by the Regional Director of Business Development.
Performs pre-discharge hospital assessments, coordinates required treatment plan of care.
Designs agency information and marketing literature and tools for use in the marketing program.
Coordinates media exposure of the agency to include public service announcements, and advertisements. Assists in the promotion of disease management programs.
Attends community business functions to gain exposure for the agency.
Sets and meets job related goals.
Identifies self-learning needs and utilizes educational programs to assist in learning.
Contributes to and participates in team and individual efforts to improve the quality of service.
Assists with health plan contracting activities.
Speaks effectively before groups of customers and employees of the organization.
Complies with Agency policies on attendance/punctuality.
Perform other duties, as assigned.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
$42k-75k yearly est. 20d ago
Hospice Business Devel Specialist
ATEX Healthcare 3.8
Austin, TX jobs
GENERAL PURPOSE:
The Business Development Specialist (BDS) is responsible for assisting in planning, developing, and implementing the agency marketing programs, which includes community education, non-remunerative solicitation of patients and/or patronage, and advertising. The business development specialist is responsible to the Regional Director of Business Development.
QUALIFICATIONS:
Bachelor's degree in marketing preferred, high school or equivalent required with business development experience.
At least one (1) year marketing or administrative experience in a health care setting.
Knowledge of home health care services and managed care plans.
Basic computer skills.
Excellent speaking and writing ability.
ESSENTIAL JOB FUNCTIONS:
Plans, develops, and implements marketing plan, upon approval of the Regional Director of Business Development.
Plans and conducts community awareness activities which inform physicians, health care workers, and patients (current and prospective) of agency programs and capabilities.
Conducts non-remunerative efforts to obtain new referrals from physicians, and hospital discharge planners.
Prepares community relation activity reports as directed by the Regional Director of Business Development.
Performs pre-discharge hospital assessments, coordinates required treatment plan of care.
Designs agency information and marketing literature and tools for use in the marketing program.
Coordinates media exposure of the agency to include public service announcements, and advertisements. Assists in the promotion of disease management programs.
Attends community business functions to gain exposure for the agency.
Sets and meets job related goals.
Identifies self-learning needs and utilizes educational programs to assist in learning.
Contributes to and participates in team and individual efforts to improve the quality of service.
Assists with health plan contracting activities.
Speaks effectively before groups of customers and employees of the organization.
Complies with Agency policies on attendance/punctuality.
Perform other duties, as assigned.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.