Surgery Scheduler jobs at Beth Israel Lahey Health

**Essential Responsibilities including but not limited to:** 1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures **Required Qualifications:** - High School diploma or GED required. - 3-5 years related work experience required. - Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Pay Range:** $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**Essential Responsibilities including but not limited to:** 1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures **Required Qualifications:** - High School diploma or GED required. - 3-5 years related work experience required. - Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Pay Range:** $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Primarily in Burlington, with an every third Saturday commitment at Lahey Medical Center in Peabody. 40 hours per week Coordinates the scheduling for patient procedures and services within the Infusion department. **Job Description:** **Essential Responsibilities including but not limited to:** 1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures **Required Qualifications:** - High School diploma or GED required. - 3-5 years related work experience required. - Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Pay Range:** $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** Scheduler for the Cancer Services department in Peabody. Coordinates the scheduling for patient procedures and services. Related experience required. **Job Description:** **Essential Responsibilities including but not limited to:** 1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures **Required Qualifications:** - High School diploma or GED required. - 3-5 years related work experience required. - Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. **Pay Range:** $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Scheduler for the Cancer Services department in Peabody. Coordinates the scheduling for patient procedures and services. Related experience required. Job Description: Essential Responsibilities including but not limited to: 1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures Required Qualifications: • High School diploma or GED required. • 3-5 years related work experience required. • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Pay Range: $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for the efficient organization and operation of scheduling for all patient procedures and services. Oversees the scheduling function and collaborates with the manager/advisor to develop, monitor and maintain systems pertaining to all aspects of the scheduling and billing processes. Job Description:Essential Duties & Responsibilities including but not limited to:1) Schedules patients for procedures; post-operative appointments and preparation instructions, follow up and wait list process. 2) Notify patients of scheduled procedures. 3) Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to surgery or procedure. 4) Maintains multiple applications for scheduling of procedures & collection of patient data. 5) Schedules procedure, medical staff & clinical resources. 6) Completes accurate & timely journal entries. 7) Collaborates with both internal & external partners to obtain resources. 8) Maintains physician &/or surgeon's schedule. 9) Registers patient & ensures demographic data is entered accurately. 10) Communicates schedules on a daily basis. Reviews with advisor/manager. Updates staff with revisions. Posts schedules. 11) Acts as liaison to with internal departments and external resources and agencies. 12) Actively provides ongoing training of schedulers in collaboration of manager/advisor. 13) Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications:Education: High School GraduateLicensure, Certification, Registration: NoneSkills, Knowledge & Abilities:Strong communication and leadership skills with exceptional patient relation and customer service skills. Familiarity with computer systems and data entry. Windows KnowledgeKnowledge of medical terminology. Must have excellent written and verbal communication skills and customer service driven/focused In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Experience: Minimum 3 years' experience in medical environment. Previous experience in a leadership position. Pay Range: $23. 73 - $31. 94The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Under the general direction of the Clinic Manager, performs duties relative to the endoscopy booking process of patients requiring a procedure. Coordinates the various components of the endoscopy scheduling process including: interviewing patients to obtain their procedure preference date, special considerations/requests from the patient; entering this information into the endoscopy scheduling data base; scheduling procedures and performing other clerical duties related to scheduling patients to the Endoscopy, Gastroenterology and Colon & Rectal Surgery Departments. **Essential Duties & Responsibilities including but not limited to:** 1) Manages and communicates information through various processes, which include, but are not limited to the following: computers and telephone/paging systems. 2) Consistently maintains a courteous, helpful, and professional manner with all interactions with all customers. 3) Coordinates patient procedures with the anesthesiologist to ensure appropriate room and anesthesia availability. 4) Schedules patient endoscopy procedures into the Endoscopy Scheduling System promptly, in a manner that provides the best possible outcome for the patient, while abiding by departmental protocols and procedures. 5) Prepares surgical schedule for the following day and notifies anesthesia, endoscopy and other appropriate personnel of any patients added on the schedule. 6) Notifies physician, Endoscopy, and/or Anesthesia Department of any changes once the schedule has been finalized and sent out. 7) Coordinates any necessary arrangements with other departments, e.g. Anesthesia, Bronchoscopy and other staff and departments. 8) Mails patient prep instructions, diets, special instructions as indicated by test and, if required, order prep medication through Pocketscripts. 9) Assists co-workers when short-staffed and performs a variety of other duties as assigned. 10) Enters daily statistics into Endoscopy Scheduling System database with expectation of 100% accuracy. 11) Runs daily statistical and error reports from the Endoscopy Scheduling System database (Manage Case Records reports). **Minimum Qualifications:** Education: Junior college or equivalent work experience in a hospital or physician office setting. Completion of Medical Terminology Course or relevant experience. Licensure, Certification, Registration: None Skills, Knowledge & Abilities: Strong communication skills and exceptional patient relation and customer service skills are critical. Experience: 2 years experience in medical environment. Familiarity with policies and procedures, understanding of scheduling requirements, medical terminology and knowledge of surgical procedure requirements, computer entry and legalities of signing consents forms with accuracy, and screening of medical and financial information. **Pay Range:** $21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Coordinates the scheduling for patient procedures and services. Job Description:Essential Responsibilities including but not limited to:1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures Required Qualifications:• High School diploma or GED required. • 3-5 years related work experience required. • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Pay Range: $21. 53 - $28. 97The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Scheduler 2 - General SurgeryJob Description:Scheduler 2 Job Summary: Coordinates the scheduling for patient procedures and services. The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Primary Responsibilities:Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. Acts as liaison to with internal departments and external resources and agencies. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures Required Qualifications:High School diploma or GED required. 3-5 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. This job requires constant sitting, Fine Manipulation using both hands, Keyboard use. Rarely there may be Power Grasping using both hands, Pushing/Pulling using both hands Pay Range: $21. 53 - $28. 97The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Coordinates the scheduling for patient procedures and services. Job Description:Essential Responsibilities including but not limited to:1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures Required Qualifications:• High School diploma or GED required. • 3-5 years related work experience required. • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Pay Range: $21. 53 - $28. 97The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Experienced Surgical Scheduler40 hours per week, approximately 7:30a-4:00p, Managing the Surgical and Endoscopy schedules On-site role Job Description:-Coordinates the scheduling for surgical and endoscopy patient procedures and services. Calls patients and relays surgical times and pre-operative information. -Reviews every surgery scheduled by all surgical departments and makes sure all criteria is met to ensure patient safety. - Assists every surgeon to meet their requested needs not excluding creating orders for inpatient surgeries. -Assists all department OR schedulers to meet their requested needs. - Meets with OR Nursing and Anesthesia to review several days of OR schedules and update them with changes, add-ons and cancellations. -Communicates any system or process changes to all surgical departments. -Checks OR privileges for new surgeons to BILH. -Experience with Epic EHR preferred. Essential Responsibilities including but not limited to:1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery. Schedules patients for procedures; testing, nuclear medicine, mammography, intraop ultrasounds, interpreters, intraop monitoring, follow up and wait list process. Create orders for inpatient surgeries. Notify department schedulers and surgeons via email of scheduled procedures. 2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately. 3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules. 4. Acts as liaison to with internal departments and external resources and agencies. 5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures. 6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. 7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures Required Qualifications:• High School diploma or GED required. • 3-5 years related experience• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Pay Range: $21. 53 - $28. 97The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Responsible for the efficient organization and operation of scheduling for all patient procedures and services. Oversees the scheduling function and collaborates with the manager/advisor to develop, monitor and maintain systems pertaining to all aspects of the scheduling and billing processes. Job Description:Essential Duties & Responsibilities including but not limited to:1) Schedules patients for procedures; post-operative appointments and preparation instructions, follow up and wait list process. 2) Notify patients of scheduled procedures. 3) Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to surgery or procedure. 4) Maintains multiple applications for scheduling of procedures & collection of patient data. 5) Schedules procedure, medical staff & clinical resources. 6) Completes accurate & timely journal entries. 7) Collaborates with both internal & external partners to obtain resources. 8) Maintains physician &/or surgeon's schedule. 9) Registers patient & ensures demographic data is entered accurately. 10) Communicates schedules on a daily basis. Reviews with advisor/manager. Updates staff with revisions. Posts schedules. 11) Acts as liaison to with internal departments and external resources and agencies. 12) Actively provides ongoing training of schedulers in collaboration of manager/advisor. 13) Performs all other duties as needed or directed to meet the needs of the department. Minimum Qualifications:Education: High School GraduateLicensure, Certification, Registration: NoneSkills, Knowledge & Abilities:Strong communication and leadership skills with exceptional patient relation and customer service skills. Familiarity with computer systems and data entry. Windows KnowledgeKnowledge of medical terminology. Must have excellent written and verbal communication skills and customer service driven/focused In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards. Experience: Minimum 3 years' experience in medical environment. Previous experience in a leadership position. Pay Range: $23. 73 - $31. 94The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:What You'll Do: The Home Health Scheduler coordinates schedules between employees and patients and works with the clinical team to ensure patients are scheduled based on need and physician ordered frequency. Review staff schedules on a daily basis and notify the clinical manager of scheduling volume concerns. Provide administrative support functions as needed by the clinical teams. More Specifically:Coordinate schedules between employees and patients, acting as a liaison between employees, patients, and administration in regard to new schedules or scheduling changes. Provide administrative support and assistance to the clinical team as needed including answering incoming calls, taking accurate messages, follow up communication, and running reports as needed. Accept referrals from Intake and assigns to a case manager. Complete and maintain the scheduling for professional and paraprofessional staff on an ongoing basis by tracking and reviewing field staff daily schedules, notifying the manager of under/over scheduling for individuals and assisting with preparation of weekend scheduling. Assist with the preparation of clinical on-call schedules in conjunction with the other employees. Other related duties as requested or assigned. What You'll Need:High school graduate or GED. Experience in office administration required; healthcare setting preferred. Excellent customer service and interpersonal skills including telephone etiquette. Experience with healthcare/EMR software is preferred. Computer literacy with a working knowledge of Microsoft Office is required. What You'll Get:A highly competitive pay rate & benefits package, including generous paid time off (PTO), 403(b) retirement plan, and tuition reimbursement program. A highly inclusive, diverse team that values the input of all staff to provide excellent patient care. Pay Range: $20. 00 - $26. 92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Coordinates the scheduling for patient procedures and services. Job Description:Essential Responsibilities including but not limited to: 1. Registers all new and established outpatients upon arrival, verifying, collecting co-payments, and updating required information where needed. Is responsible for collecting and data-entering information with high degree of accuracy. 2. Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames. 3. Regularly rounds with patients in waiting areas and provides patients with status updates as they relate to appointment wait times and changes. 4. Monitors patient waiting areas for cleanliness and appearance. 5. Works collaboratively with the Access Center at LHMC to schedule patients and create access. Meets established department productivity standards. 6. Works on the scheduling work queues and recall lists by calling patients to set up appointments. Required Qualifications:High School diploma or GED required. 0-1 years related work experience required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Social/Environmental Requirements:Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions Health Care Status: Position facilitates the process that may impact patient access to services. Sensory Requirements:Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity Physical Requirements:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally This job requires constant sitting, Fine Manipulation using both hands, Keyboard use. Rarely there may be Power Grasping using both hands, Pushing/Pulling using both hands. Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Surgical Services Coordinator will support the Orthopedics Department at Beth Israel Deaconess Medical Center in Boston, MA. The schedule for this opening is Monday through Thursday 8am-4:30pm, and Friday 7:30am-4pm. This role has the potential for hybrid work schedule once the probationary period ends and/or the incumbent is fully trained and comfortable with the position. Job Description:Provides support for leadership positions and a division or department by leading and coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Essential Responsibilities: Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work. Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department. Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager. Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations. Required Qualifications:High School diploma or GED required. Associate's degree preferred. 3-5 years related work experience required. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. Pay Range: $26. 51 - $34. 98The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. **Job Description:** **Requirements:** **Education - High School Degree or GED** **Experience: A minimum of 1 year of experience in a high-volume customer service-related position.** **Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.** ***Per-diem/ Hours- 5:00-7:00 AM*** **Pay Range:** $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. **Job Description:** **General Responsibilities:** + Maintains physician and midlevel clinic schedules on a daily/weekly/monthly basis. + Processes and monitors provider time away and ensures that the information is captured in all required systems. + Answers a high volume of telephone calls in a professional manner and takes responsibility for appropriate dispositions and follow through on all phone calls. Accurately identifies those patients requiring immediate attention and relays this information to the appropriate personnel. + Utilizes Lahey Clinic electronic systems in order to record thorough, and complete phone messages. + Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorization's. + Uses electronic systems to enter provider orders and retrieve test results. + Facilitates collection of outside medical records and x rays for Lahey patients and indexes paperwork for scanning process. + Processes forms required for insurance approvals for scheduled procedures, office visits, or tests. + Transcribes a variety of documents including correspondence, memos, and department/staff meeting minutes. Proofreads all documents for accuracy and completeness. + In surgical departments uses electronic OR scheduling systems to view and print schedules. Monitors and track physician progress electronically. + Maintains provider correspondence, reports, and statistics. + Makes physician travel arrangements as needed. + Maintains physician curriculum vitae, bibliography and Continuing Medical Education (CME). + Screens, sorts and distributes mail. + Operates office equipment including (but not limited to) a personal computer, Internet, voice mail, email, paging systems, copy machine, transcription equipment and fax. + Assists in establishing a new physician's practice, ordering business cards, office supplies etc. **2) Scheduling:** + Works with provider and/or other care provider to provide access to patients and facilitate "work in" appointments as required. + Schedules patients for tests and consultations as directed by the provider or other care provider. + Communicates information to patients regarding requirements for appointments and test preparation, as needed. + Uses clinic-wide scheduling system for updating demographic and insurance information to ensure timely and accurate billing. + Processes any physician or other care provider 'bump lists', according to protocol ensuring all patients are provided and notified of the new appointment. **Requirements:** **Education - High School Degree or GED** **Experience: A minimum of 1 year of experience in a high-volume customer service-related position.** **Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.** **Pay Range:** $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The Medical Secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team. Job Description:Principal Duties and Responsibilities 1. Greet patients in person and over the phone in a courteous and professional manner2. Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems3. Register new patients and update existing patient information4. Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers5. Process insurance information and verify eligibility6. Collect co-pays and process payments7. Maintain organized and confidential patient records8. Prepare and manage correspondence, reports, and medical documents9. Coordinate referrals to specialists and follow up on authorizations10. Support medical staff with administrative tasks as needed11. Maintain a clean and welcoming front desk and waiting area Organizational Responsibilities1. Follows hospital and department policies with special attention to safety, dress, attendance and punctuality, and display of ID badge. Subscribes to hospital's mission statement, code of ethics, and standards of conduct. 2. Handles all work-related information in a confidential manner, as outlined in Confidentiality Policy. Recognizes and respects each patient's right to privacy, and understands that this is protected by statute. Understands that looking up patient information not needed for job duties is prohibited and may be grounds for immediate dismissal. 3. Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality. 4. Plans, organizes, and renders care for (neonate, pediatric, adolescent, adult, geriatric) patients within an assigned area. 5. Performs work responsibilities while staying in compliance with all applicable laws, rules, and regulations. Understands and agrees to uphold the Hospital Compliance Plan. 6. Adheres to Bloodborne Pathogen Exposure Control plan including consistent use of safety devices as designed to prevent sharp injuries. Patient Safety1. When taking a telephone order, writes the order on the Doctor's Orders, reads the order back to the MD and document as a TORB. 2. When taking a verbal order, repeats the order back to the MD prior to implementing the order and documents as a VORB. 3. Uses only accepted abbreviations when documenting in the medical record. 4. Uses two unique patient identifiers prior to treatment or patient transport. 5. Adheres to Safe Injection Practices i. e. never reuses needles, cannulae and syringes. 6. Complies with Isolation Precautions including standard precautions; i. e, dons and removes appropriate personal protective equipment (PPE) as required by specific patient precautions. 7. Consistently complies with the hospital's Hand Hygiene Policy, i. e. cleans hands before every patient contact (even if gloves are worn), before donning sterile gloves for aseptic task, after handling body fluids, after every patient contact, and after contact with patient's environment. 8. Participates in EHS's TB program. 9. Participates in hospital's annual seasonal vaccine program (vaccination or declination completed). KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED1. High school graduate. Minimum of one year's experience as a medical assistant in a medical practice environment desirable. Certification as a medical assistant desirable. 2. Graduate of accredited secretarial training school preferred. Knowledge of medical terminology, word processing equipment, and personal computers3. Two years of experience in a busy medical practice setting. Ability to perform multiple tasks simultaneously. Knowledge of pre-admission and pre-testing requirements helpful. 4. Working knowledge of insurance regulations and form completion. Ability to be trained in CPT and ICD9 coding. Knowledge of billing system helpful. 5. Must be certified in CPR. 6. Excellent communication and interpersonal skills. Ability to work independently and follow directions. 7. Effective telephone manner and ability to communicate with patients, physicians, and other professional staff. 8. Computer skills are necessary. WORKING CONDITIONS1. Job requires physical stamina; many hours/days on the feet2. Ability to walk and stand for up to 90% of work time, to push, pull and to lift 10 lbs. 3. All staff are expected to cross train and help each other when needed. 4. Job requires some weekends and evenings. 5. Busy medical practice environment. Mount Auburn Hospital employees must be able to readily adjust to change and handle a rapid-paced environment and the stresses associated with that, while continuing to provide high-quality, efficient service. Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.** BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Education - High School Degree or GED Experience: A minimum of 1 year of experience in a high volume customer service related position. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask. **Job Description:** **Pay Range:** $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity Employer/Veterans/Disabled**