Service Advisor jobs at Big Brand Tire & Service

Job Description Service Advisor Pay: $22.42 - $29.00 per hour effective rate (base pay + commission + overtime) We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions. Service Advisor: Greet every guest and deliver a world-class service experience Act as the liaison between customer and technician - translate mechanical into clear recommendations Confidently sell tires, wheels, repairs, warranties, and services Perform visual inspections and document findings Build lasting relationships that turn first-time guests into lifelong customers Help maintain showroom and inventory standards Partner with the team to keep operations smooth, efficient, and safe What Makes You a Great Fit 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background Proven ability to sell services and build trust Strong communication and organizational skills A self-starter with problem-solving ability and team spirit Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow) Hungry to learn, grow, and lead Flexible availability, including weekends, to serve customers when they need us most About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. Powered by JazzHR EjnH7IQP0i

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $60,000.00 - $168,000.00 Yearly Salary is negotiable. Zip Code: 97005

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $150,000.00 Yearly Salary is not negotiable. Zip Code: 80112

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $48,000.00 - $96,000.00 Yearly Salary is negotiable. Zip Code: 77546

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $110,000.00 Yearly Salary is not negotiable. Zip Code: 92111

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 75402

Join the Drive at Claremont Mazda! Experienced Service Writer Wanted Are you a service superstar who loves fast-paced days, happy customers, and a thriving shop? Claremont Mazda is looking for an experienced, results-driven Service Writer to help us keep our guests on the road and smiling. This is not an entry-level position. We need a professional with a proven track record of strong customer satisfaction scores, solid sales performance, and the ability to back it all up with real numbers. Why You'll Love It Here Competitive pay + performance bonuses - your hard work shows up in your paycheck. Full benefits including health, dental, and vision coverage. Mazda factory training to keep you sharp and ahead of the curve. A modern, buzzing service drive where your skills make an immediate impact. What You'll Do Be the face of the service lane. Greet customers with energy, listen to their concerns, and create clear, accurate repair orders. Drive revenue & satisfaction. Present maintenance plans and additional services with confidence-helping customers protect their vehicles while meeting department goals. Communicate like a pro. Keep customers updated, coordinate with techs and parts, and ensure jobs are done right the first time. Own the details. Maintain precise records, warranty info, and performance stats to keep everything running smoothly. What You Bring 2+ years as a service advisor/writer (Mazda or other import brand experience is a plus). Documented success: high CSI scores, strong upsell percentages, or other measurable stats. Deep knowledge of automotive service processes and warranty procedures. A positive, high-energy personality and the organizational chops to match. Valid driver's license and clean record. Ability to pass a background check and drug screening. Ready to put your skills in the fast lane? Send your résumé and performance stats Claremont Mazda is an equal opportunity employer.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Benefits we offer: Paid training 401(k) Health Insurance Dental Insurance Life Insurance Paid Holidays Employment Position: Full Time Salary: $40,000.00 - $60,000.00 Yearly Salary is negotiable. Zip Code: 77566

Job Title: Service Advisor Department: Service Reports to: Service Manager The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Pay : Commissions earned, starting at $67,200 yearly. Essential Duties & Responsibilities: * Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. * Communicate with customer to determine the nature of their mechanical problem(s). * Obtain accurate customer and vehicle data. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. * If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be specific. * Notify dispatcher of incoming work. * Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. * Establish each customer's method of payment. Obtain approval of credit, if necessary. * Obtain customer's signature on repair order; provide customer with a copy. * Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. * Handle telephone inquiries regarding work in process and appointments. * Compare final invoice with original repair order. * Analyze quality control report to ensure that work is completed as requested to reduce comebacks. * Deliver vehicle to customer and answer any questions. * Maintain follow up program on additional items found in need of repair. * Attend meetings as scheduled. * Establish and maintain good working relationships with customers to encourage repeat and referral business. * Ensure that work stations are kept clean. * Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. Please apply in person with Joseph Aghassi or Robert Connelly.

Job Title: Service Advisor Department: Service Reports to: Service Manager The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Pay : Commissions earned, starting at $67,200 yearly. Essential Duties & Responsibilities: Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications. If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be specific. Notify dispatcher of incoming work. Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer's method of payment. Obtain approval of credit, if necessary. Obtain customer's signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding work in process and appointments. Compare final invoice with original repair order. Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work stations are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. Please apply in person with Joseph Aghassi or Robert Connelly.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $40,000.00 - $80,000.00 Yearly Salary is negotiable. Zip Code: 39553

Job Details Anderson Powersports of Parker City - Parker, AZJob Posting Anderson Powersports is looking for custocustomer-focusederienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. What Will I Do Every Day? Greet customers in a friendly manner when they arrive. Determine the needs based on customer information and a walk-around, inspections and, test drives. Use a consultative selling process to assist customers in planning for ongoing required maintenance. Produce repair orders for customers, including cost and time estimates, with full transparency. Communicate frequently with technicians and parts associates to ensure the timely completion of work. Follow up with customers on the status of their vehicle to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty. What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience. Demonstrated communication, consultative, interpersonal, and organizational skills. The willingness to follow up with customers. Experience and desire to work with technology. Valid driver's license and an acceptable, safe driving record Competencies Flexibility Communication Proficiency Collaboration Skills Detail-Oriented Organized Customer Focus Technical Capacity Teamwork Strong Work Ethic Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working weekends. Description Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes, or additional work that is required. This may include testing, emailing, or calling the customer multiple times. Do not make commitments to customers that cannot be met or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, the customer paid, and internal repairs. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management. Shows when scheduled to work, on time, ready, and able to perform essential job functions. Adhere to all company policies, procedures, and practices. Perform other tasks as directed. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Required Education and Experience High school diploma or GED. 1-3 years of sales or technician experience preferred. 2-3 years of experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working evenings, and weekends. Note: Schedules are subject to change. Two weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None is required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Coordinates logistical activities related to maintenance and repair of assets for the client base in which the Maintenance Department supports. Receives work requests, prepares Work Orders and oversees associated processes, and acts as the Emaint. subject matter expert. Responsibilities Customer Service: Confers with managerial, internal, and external personnel to coordinate activities and resolve problems related to the servicing of LEG assets. Helps manage various aspects of the vendor and inter-departmental relationships. Work Orders: Oversees Work Order Processing and document processing to support the Business Units assigned. Prepares work orders in RTA and ensures accuracy. Assists with “Open Work Order” daily review, estimating maintenance resources, equipment, assist in ordering of spare parts, etc. to complete jobs on time and on target. Training: Helps develop, implement, and adjust Emaint. training documentation, processes and maintenance service methods for the Maintenance Department. Must be able to effectively coach/train maintenance personnel,(ADD and rig managers) in the proper documentation and closing of work orders to ensure accurate information for improved data analytics. Reporting: Generates and prepare reports on Emaint. trend analysis related to repairs for all work completed in the Maintenance Department. Qualifications Education and/or Experience One-year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Fleet management software experience is preferable. Certificates, Licenses, Registrations N/A Other Skills and Abilities Strong organizational and time management skills. Strict attention to detail. Strong written and verbal communication skills. Ability to work and interact with others effectively as well as the ability to work independently. Other Qualifications N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move more than 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Job Details Anderson Nissan - LAKE HAVASU CITY, AZ Full Time AutomotiveJob Ad Anderson Auto is looking for a service advisor to join our team. The service advisor is responsible for helping customers ascertain any problems and services of their vehicles. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Earn a Degree On Us with Strayer University! Through the Degrees at Work program, we offer employees working in our company the opportunity to earn an associate's, bachelor's, and even a master's degree from an accredited, online university, including tuition and books. You can learn while you earn! More details can be found at **************************** Learn more about our company at *************************************** We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs by ascertaining performance problems and services requested and maintaining customer rapport and records. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisors responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Communicate expected repair/service time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Consult with the Service Manager for delegating assistance when necessary. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Proved excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Details Anderson Nissan - LAKE HAVASU CITY, AZ Full Time AutomotiveJob Ad Anderson Nissan is looking for a junior service advisor to join our team. The junior service advisor is responsible for helping customers ascertain any problems and services of their vehicles. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Learn more about our company at *************************************** We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The junior service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs by ascertaining performance problems and services requested and maintaining customer rapport and records. The junior service advisor is often the first and last person the customer interacts with at our dealership. It is the junior service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Communicate expected repair/service time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Consult with the Service Manager for delegating assistance when necessary. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Proved excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionKey Responsibilities: Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service. Requirements: High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus. Benefits: 401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence

Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success. If you are looking for a great career with great people, apply today! With state-of-the-art facilities and technology, Luther/Landers looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service. Responsibilities * Oversee drive lane to ensure prompt, courteous, and effective service * Ensure daily inventory of tech time is consistently sold by efficiently distributing work * Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer Qualifications * Detail-oriented with exceptional organizational and time-management skills * Demonstrated ability to manage others * Exceptional written and verbal communication skills * Professional, well-groomed appearance What We Offer: * Medical, Dental & Vision * Short Term & Long Term Disability * 401k with Match * HSA/Flexible Spending * Paid Vacation * Growth Opportunities * Paid Training/OME Certification Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.

Longo Toyota of Prosper is looking for the best and brightest Service Consultant to join our team at our newest Penske Motor Group location in Prosper, Texas. Our ideal candidate will act as a liaison between the guest and technician when it comes to communicating and writing service repair orders. Our team goes above and beyond to exceed our guests' expectations and treat every guest, like a guest in our own home. This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests. We are looking for a dedicated individual as this is a full-time position and will require working weekends (schedule varies). If you speak another language let us know! We are searching for men and women who share our passion for delivering exceptional guest service. Come join our team! * This position is 100% on site at Toyota of Prosper in Prosper, TX. Perks of working with us: * Saturday catered lunches. * Full Suite of Medical Benefits to include Health, Dental and Vision Insurance with competitive premiums available to any full-time team member * Paid Vacation (accruals earned on Full Time or Part Time status) * Team member referral bonus program * Tuition reimbursement * Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more…. * Team Member discounts for vehicle service & retail products * Development and growth opportunities * 401k with a generous Company match * Onsite Fitness Center Responsibilities * Promotes service sales through communication of information to guests on maintenance and repair needs that are identified during the service appointment process or required as a result of a warranty campaign. * Manages the vehicle service repair process from the moment guest arrives at the drive, to when the vehicle is being repaired, until the vehicle is returned to the guest. * Offers logical diagnostic services or repairs to satisfy guests concerns on their vehicles. * Present s a service menu of recommended maintenance services to service guests * Promotes the sales of and provides estimates for labor, parts, and accessories. * Provides a complete and accurate written cost estimate for labor and parts, provided by the technician. * Properly, thoroughly, and legibly writes repair orders for all guest serviced. * Carefully inspects every finished repair order for proper completion, pricing accuracy, and legibility. * Maintain communication with guests regarding any changes in the estimate and/or promised time. * Maintains communication with the Parts department and technical staff regarding job status and changes. * Remains continuously posted on the shop's workload to determine the kind of work the shop can quickly accommodate. * Advises guests on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications. * Answers guest questions over the phone, Internet, and in person * Performs other specific administrative functions as directed by service management. * Achieves the production and guest satisfaction objectives set by management. * Maintains assigned workspace in an organized and clean manner. * Maintains a professional appearance at all times. * Maintains high ethical standards in all actions. Qualifications * Minimum of a high school diploma or equivalent plus a minimum of two (2) years of automotive diagnostic experience, required. * Associates Degree (AA) from two-year college or technical school, desired * Candidate must also have knowledge of vehicle products and warranties, excellent oral and written communication skills, and sound mathematical principles (i.e.: adding, subtracting, dividing, multiplying and percentages) * Must work well independently and in a team environment. * Ability to read and interpret documents such as operating and maintenance instructions and information in the English language. * Must be proficient in standard office equipment. * Must have a valid driver's license and maintain an acceptable, safe driving record. * Must be able to work between 10:00 AM - 7:00 PM and most Saturdays Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: * Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. * Work in all weather conditions. * Perform physical activities that require considerable use of arms and legs. * Stand for long periods of time. * Exerts maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, bending, reaching and squatting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Penske Motor Group The #1 Toyota Dealer in the USA is now in Texas! WHY TOYOTA? * Teamwork at Toyota and Penske. Everyone that works at Toyota of Prosper is equal. Toyota is all about teamwork and representing Toyota, the best and most reliable company. We have no names on our badges but expect all team members to help each other succeed. We win together! * Toyota was ranked the No. 1 motor vehicle company for the sixth consecutive year on Fortune Magazine's 2020 "World's Most Admired Companies" annual ranking. Fortune also recognized Toyota as No. 30 among the Top 50 "All-Star" companies surveyed, which included companies from various industries.Penske Motor Group, PMG, owns and operates Toyota and Lexus automobile dealerships in Southern and Northern California, and now in Prosper, Texas. Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. PMG's mission is to deliver amazing guest experiences that create lifetime partnerships.PMG employs over 1,200 team members across its locations in California and Texas. Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair. But we won't stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate. * Longo Toyota of Prosper opened in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. Come check us out!

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: Maintaining the standard and quality of service of the organization. Dispatch all incoming Repair Orders to the appropriate Technicians. Write various internal Repair Orders (such as PDI's). Outbound calls to retrieve prepaid maintenance authorizations . Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: High school or equivalent (Required) License: Driver's License (Required) Language: English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.