Support Associate jobs at Blue Ridge - 2967 jobs

We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

GAI is seeking a Technical Specialist 1 to join our Transmission and Distribution Power Delivery team. Required skills include critical thinking, problem-solving, organization, team focus, and eagerness to apply learned engineering principles to solve real-life problems. We value work-life balance and offer flexibility - this position can be performed in a hybrid or fully remote capacity. #Remote # Hybrid #Transmission Line Position Specific Responsibilities: Complete day-to-day project tasks as required for successful project delivery. Tasks may include: Preparation of Specification Packages Preparation of Structural and Fabrication Drawings Design and Analysis of Transmission and Distribution Lines using PLS-CADD, PLS-POLE, PLS-Tower, or other power delivery analysis software Design and Analysis of foundations. Analysis of existing and proposed structures with regard to Client and Other required codes, standards, and specifications. Performance of Electrical Clearance checks and calculations. Coordination and development of permits for Railroads, Roadways, and Environmental Crossings. Apply engineering principles to assist in the design of Power Delivery Projects. Must demonstrate attention to detail. Demonstrate excellent written and verbal communication skills. Perform complex tasks typically following established processes. General Characteristics Possesses foundational engineering concepts through undergraduate-level education. Acquires basic knowledge and develops basic skills through mentored experience. Applies learned knowledge and skills to perform assigned tasks. Performs routine technical work which does not require previous experience. Understands and complies with ethical codes. Minimum Years of Experience Entry / 0+ Years of Experience Education B.S. Engineering or other technical degree Technical Responsibilities Collects data and gathers information or documents. Participates in laboratory testing and field investigations. Performs basic computations or analysis. Assists with preparation of engineering deliverables. Observes construction activities. Project and Task Management Responsible for personal task management and adherence to deadlines and scope. No managerial responsibilities at this level. Management Responsibility Receives close supervision on all aspects of assignments. Attains mentored experience from a licensed engineer. Communication Skills Possesses basic oral and written communication skills. Identifies and acknowledges principles of teamwork and leadership. Interacts primarily with internal project team members. Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: Competitive salary -GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Tuition Reimbursement #INDHP Qualifications EducationBachelors of Engineering (required) Experience0 - 1 years: Related Experience (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model. #J-18808-Ljbffr

*Now Hiring: Remote Sales/Order Support Representatives!* *Western NY Candidates Only - Rochester, Buffalo, or Syracuse* *Are you detailoriented, customerfocused, and looking for a remote role with a supportive team? Join us as a Sales Support Representative* and help drive an exceptional customer experience through accurate billing, contract management, and proactive account support *What You'll Do* In this role, you'll be an essential part of our Account Management team-providing backend administrative support and ensuring our customers receive smooth, reliable service. Your daily responsibilities will include: * Processing maintenance agreement orders with speed and accuracy * Managing warranty registrations * Billing time & material service calls * Communicating with customers via email and outbound calls regarding lapsed contracts (no cold calling!) * Supporting customer retention and account management efforts * Providing quotes when needed (but not responsible for new sales) * Handling administrative tasks that keep our operations running smoothly This is a great fit for someone who loves a mix of *customer interaction and behindthe-scenes organization*. *What You Bring* * A degree is *preferred*, but not required * Comfort with Microsoft Office; Salesforce experience is a plus * Strong attention to detail and solid communication skills * A proactive mindset and willingness to learn *Why You'll Love Working Here* * 100% *remote* within Western NY * Supportive team environment * Opportunities to grow your skills in account management, billing, and customer success If you want a role where your work truly supports customer satisfaction and team success, we'd love to meet you! *Job Type & Location*This is a Contract position based out of Rochester, NY. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Drives on-time delivery of documentation and other deliverables for projects in accordance with various product development and design change processes. Supports the project team with planning, scheduling, tracking and managing deliverables throughout the process. Ensures project documents are complete, consistent, and conform to quality system standards. This position requires specialized expertise in electronic document management, change control and project management functional areas, particularly interfacing with engineering staff to complete assigned projects. This position interfaces with other functional areas within the company and with resources outside of the company (vendors, consultants, etc.) to complete the assigned projects within schedule. Requirements: • 6+ years of experience with a Bachelor's degree (or equivalent in a directly related discipline) / or 2 years of experience with a Master's degree • Project management / project coordination experience • Experience working in an EDMS (Electronic Document Management System) • Experience in a regulated industry (medical device, aerospace, etc.) • Experience managing multiple stakeholders and interests • Positive, self-starter who takes initiative and is adaptable to changing processes, priorities and projects Nice to have but not required: • Experience in an engineering related function is a plus, but not required

*Position Overview* This entry-level role offers an excellent opportunity to begin a career in financial services, customer support, or banking. The Early-Stage Collections Representative is responsible for contacting members with Consumer Loan or Credit Card accounts that are within the first 30 days of delinquency. The focus is on member assistance, financial counseling, and early intervention-not high-pressure collections. This position provides comprehensive training and a supportive environment where you can strengthen your communication, problem-solving, and financial service skills. *Key Responsibilities* * Contact members with recently past-due Consumer Loan and Credit Card accounts in the early stages of delinquency. * Provide clear and empathetic financial counseling to help members understand their options and bring accounts current. * Document all interactions and actions accurately in accordance with credit union policies and procedures. * Adhere to all applicable federal and state regulations, along with internal credit union guidelines. * Collaborate with internal teams to resolve member concerns promptly and professionally. * Assist in minimizing financial loss by identifying solutions early in the delinquency cycle. *Qualifications* * Strong verbal and written communication skills. * Customer service experience is helpful but not required; full training is provided. * Ability to remain organized and manage multiple accounts effectively. * Comfortable conducting phone conversations and discussing financial matters. * Basic computer proficiency. * Interest in financial services, lending, or customer support. *What We Offer* * Comprehensive paid training with ongoing development opportunities. * Opportunities for advancement within the company. * A collaborative and member-focused work environment. * Competitive compensation and benefits package. * The opportunity to make a meaningful impact by helping members achieve financial stability. *Job Type & Location* This is a Contract to Hire position based out of Pensacola, FL. *Pay and Benefits*The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Pensacola,FL. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

LHH is seeking a Research Program Support Specialist for a client in Linthicum, MD The Research Programs Specialist provides administrative and operational support for the Research initiatives. This includes managing research grants, assisting with investigator support programs, and coordinating research education activities. The role involves compliance checks, grant processing, tracking submissions, preparing reports, and supporting governance committees. Key Responsibilities Perform grant application compliance checks and maintain submission trackers. Assist with grant review, processing, management, and closeout. Prepare funded/not funded letters and update statuses in Proposal Central. Track awardee reports and follow up on delinquent deliverables. Support governance committees with meeting minutes and SOP finalization. Assist with annual meeting preparation, including logistics and inventory. Handle clerical tasks such as printing, binder creation, and workroom organization. Requirements Bachelor's degree preferred, ideally in health science-related fields. Experience in research or grants program administration is a plus. Familiarity with online survey tools (e.g., SurveyMonkey) preferred. Willingness to attend evening calls and occasional weekend events. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.

Our client is looking for Desktop Support Technician to work onsite in Rockville, MD. -Provides direct technical support and assistance to end-users over the phone, in person, and or remotely -Manages and handles all escalated tickets from Level1, identifies the best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, spyware, and adware. Hardware component replacement and use of system imaging software to create and load images. -Proactively monitors and identifies trends and behaviors in systems support and addresses the findings or escalates to other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video teleconference systems (VTC) -Contributes to timely and accurate communications with other parts of the organization regarding IT -Acts as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups -Processes new hires, employee changes, and separations, including network and telephone account creations/modifications and coordination of equipment configuration and installation *Additional Skills & Qualifications* 1. Hardware support, component replacement & configuration of Windows network printers 2. Experience providing support to VIP/priority customers 3. ServiceNow ticketing systeml *Job Type & Location*This is a Contract position based out of Rockville, MD. *Pay and Benefits*The pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Rockville,MD. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Provide direct end user support in the New York City area, while working as part of a global infrastructure support team providing remote support for all our locations worldwide. Joins a global team of 9 people with one other Sr. sitting in NYC. * Provide first class support for a creative and executive team * Provision new equipment and onboard new users and provide welcome training * Perform account provisioning and permissions assignments * Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and other peripheral equipment as required. * Perform basic break fix tasks * Support security teams on incident response and use of patching and anti-malware tools * Troubleshoot connectivity issues both wired/wireless * Provide global support for any SMP location as required * Laisse with L2 & L3 teams to assist with troubleshooting and configuration of local infrastructure as required * Navigate a wiring closet to patch workstations/devices into the network as appropriate * Work in our Service Desk ticketing system * Document troubleshooting steps & procedures so others can leverage knowledge * Maintain inventory of local assets * Project based work as needed *Skills* Desktop, Support, Imaging *Top Skills Details* Desktop,Support,Imaging *Additional Skills & Qualifications* 4+ years of related experience. * Strong understanding of Windows and Mac environments. * Have strong interpersonal skills and be able to manage expectations of a demanding user community. * Proficient in MS Word, Excel, Outlook, and PowerPoint and Office 365 Administration * 8 - hour business workday but variations in work volume frequently require extended working hours for evening and late-night events * Be familiar with basic security & privacy principles (MFA, Access Control, Asset Management, phishing, data protection, encryption) * Broadly familiar with basic networking concept (tcp/ip, subnets, dhcp, dns) * Experience with ITSM (Jira or ServiceNow, for example) * Familiar with MDM (Mobile Device Management) (Intune, JAMF, or Addigy, for example) * Experience working with Intune & Autopilot is a plus *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

GAI Consultants, Inc. is seeking a Technical Specialist 1 to work with the Power Generation Business Sector on primarily renewable energy projects and when needed other regional projects. GAI Consultants, Inc. offers its employees, upon approval by supervisors, the ability to work in a hybrid setting. The successful candidate will enjoy working in a team-oriented environment that will utilize their college education and past work experience to develop professionally into a well-rounded engineer with the ability to grow in today's environment. Job Duties: Site Grading Plans Erosion and Sediment Control Plans Stormwater Management Plans Hydrologic and Hydraulic / Drainage Plans Utility Design and Relocation Plans Maintenance and Protection of Traffic Plans Geotechnical Investigations Permit Applications (earth disturbance permits, building permits, land development plans, high occupancy permits, etc.) Access Road Section Development Construction Drawings, Specifications, and Quality Control Plans Construction Cost Estimates Owner's Engineer Support During Construction Field Investigations Daily/Weekly Construction Inspections Earthwork Construction Quality Control Compaction Testing Concrete Testing ESC Inspections SWPPP Inspections Environmental Monitoring General Characteristics Possesses foundational engineering concepts through undergraduate-level education. Acquires basic knowledge and develops basic skills through mentored experience. Applies learned knowledge and skills to perform assigned tasks. Performs routine technical work which does not require previous experience. Understands and complies with ethical codes. Minimum Years of Experience Entry/0+ Education B.S. Engineering or other technical degree Certification/Licensure Driver's License Technical Responsibilities Collects data and gathers information or documents. Participates in laboratory testing and field investigations. Performs basic computations or analysis. Assists with preparation of engineering deliverables. Observes construction activities. Project and Task Management Responsible for personal task management and adherence to deadlines and scope. No managerial responsibilities at this level Management Responsibility Receives close supervision on all aspects of assignments. Attains mentored experience from a licensed engineer. Communication Skills Possesses basic oral and written communication skills. Identifies and acknowledges principles of teamwork and leadership. Interacts primarily with internal project team members. Why GAI? At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits To Working at GAI Include: Competitive salary -GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Qualifications EducationBachelors of Civil Engineering (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Our client is seeking an Operations Support Analyst to join their team! This position is located in Plano, TX Richmond, VA, or McLean, VA. Manage high-volume, fast-paced BAU operational work within the Change Management function Coordinate closely with Platform and Engineering teams to support release transitions to end users Ensure release processes are executed smoothly, including identifying impacts, managing dependencies, and resolving coordination issues Partner closely with the Service Desk team while not providing front-line end-user support Own and manage administrative and operational processes related to change and release management Track, triage, and manage tickets using ServiceNow or similar ticketing platforms Support issue identification, escalation, and resolution across operational and engineering stakeholders Assist in defining requirements for process improvements and automation efforts Build toward drafting and delivering communications to broader enterprise audiences as the role matures Desired Skills/Experience: Strong organizational skills with the ability to manage multiple priorities in a high-tempo environment Proven adaptability and ability to work effectively across cross-functional teams Experience with ServiceNow or similar ticketing and workflow management tools Proficiency with Google Workspace Basic SQL skills preferred, including filtering and querying data to support operational reporting and analysis Solid operational communication skills, with the ability to distill technical information for broader audiences Ability to gather requirements and support automation or process optimization initiatives Background in operations-focused roles with exposure to technical environments Candidates may have previously held roles such as: Service Desk Operations, Support Operations, Site Operations or IT Operations Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $18.55 and $26.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

LITIGATION DOCKETING SPECIALIST (San Francisco) MANAGING ATTORNEY'S OFFICE Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney. Responsibilities include but are not limited to: Entering data into the firm's docketing and calendaring system. Performing electronic court filings in federal, state and appellate courts. Responding to requests for recommendations of experts, arbitrators and other outside counsel. Monitoring cases and retrieving documents with the use of various online resources. Serve documents and file documents in court. Assisting with maintenance of corporate diary. Assisting with procedural and filing requirements of California state and federal courts. Requirements: Bachelor's degree or equivalent work experience. Minimum 1-2 years of litigation docketing specialist experience required. Experience with Court Management System such as CourtAlert, eDockets or CompuLaw. Westlaw and/or Lexis. PACER and any of the main California state court e-filing vendors (e.g., OneLegal). Court running experience. Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring. Familiarity with Outlook, Word, Excel. Data entry experience. Strong client service ethic. Ability to learn and retain detailed information about court procedures and documentation. Strong organizational and communication skills. Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure. Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed). TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to: Human Resources Ahan Kim Morris, Talent Manager ********************** Debevoise & Plimpton LLP 650 California Street Suite 3100 San Francisco, CA 94108 Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.

This company is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. They are hiring a Desktop Support Specialist for its Sacramento office, which supports approximately 40 onsite users. This role is part of a 15-person IT support team that serves over 5,000 users nationwide across 24 offices and hundreds of job sites. While the primary focus is providing hands-on technical support at the local level, the position also provides day to day remote tech support to all 5000 users. Figure 30% local support and 70% remote support. Primary Responsibilities * Provides desktop (local office) and remote IT support (all locations) * Provides support via walk-up, phone, chat, or email. * Resolves all first and second level support requests * Documents incidents and problems in Zendesk (moving to Fresh Service) and escalates issues to the appropriate teams when required. * Serves as the technical liaison to all users company wide, able to resolve technical issues within the desktop computing environment. * Trains users on how to use hardware and software where necessary. * When down time, which is rare, documents new procedures and processes within technician knowledgebase. Knowledge and Skills * Demonstrated experience resolving level two technical issues in a M365 environment which includes: o Windows 10/11 devices joined to Entra ID (formerly Azure AD) o Microsoft 365 apps like Outlook, Word, Excel, PowerPoint, and Teams o Exchange Online for email o OneDrive for Business and SharePoint Online for file storage and collaboration o Microsoft Teams for chat, meetings, and calls o Intune for device management and compliance o Defender for Endpoint for security * Must be familiar with ITIL, Hardware Life Cycle Management, Change Management, Incident Management * Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools. * Able to assist users with connectivity issues, ensuring they can access network resources and the internet. * Able to identify and resolve issues related to DNS and DHCP, such as incorrect IP addresses, domain name resolution failures, or DHCP server outages. * Ability to monitor the desktop environment using hardware and software tools. Environment: * All Lenovo laptops - basic PXE boot, Windows 11 OS * Southland partners with IT1 as their hardware reseller. IT1 is responsible for imaging and deploying laptops directly to the offices. In the event of a hardware issue, the tech works with IT1 to handle the replacement by swapping out the affected device. As a result, the help desk team rarely needs to deal with hardware issues. This allows the support team to stay focused on software, user support, and system-related issues rather than device repairs. * 70% of the tickets come via email or self-service; they use Zendesk. 30% of tickets you create on behalf of walk-up users, or you get them to create the ticket which can be challenging. * 2000 tickets/month - supporting the entire company not just local office * Troubleshooting done in person and over the phone; they use go to assist for remote support * 70% phone/remote support, 30% desktop support. * You will be the only IT person at this location; hours are 7AM to 4PM OR 8AM to 5PM * 100% onsite A typical day is mostly reactive, focusing on resolving issues as they arise. You start by checking emails and Teams chats for any urgent updates. Then, review the ticket queue to prioritize urgent requests. Take a quick walk around the office to be visible as the face of IT, handling walk-up requests that can range from setting up PCs, troubleshooting crashes, mapping printers, changing passwords, addressing PC performance issues, and resolving virtual desktop problems. *Skills* M365, Intune, Windows 11, Entra, Technical support, remote support, Troubleshooting, Office 365, Azure AD, Teams, systems administration *Top Skills Details* M365,Intune,Windows 11,Entra,Technical support,remote support,Troubleshooting,Office 365,Azure AD,Teams *Additional Skills & Qualifications* Demonstrates a strong sense of urgency on figuring out where technical support gaps are taking initiative to improve. Strong interpersonal skills at all levels and ability apply skills and techniques to solve problems Excellent teamwork/collaboration skills. Ability to establish and maintain a high level of user trust and confidence and the ability to manage client expectations. Strong writing and speaking skills to explain technical solutions to both technical and non-technical individuals. Ability to work with minimal direction - no manager looking over your shoulder Must be good at following established processes and procedures. This is an engineering company so everyone is detail oriented. *Experience Level* Expert Level *Job Type & Location*This is a Contract position based out of Sacramento, CA. *Pay and Benefits*The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sacramento,CA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*Top Skills - Must Haves* * Help desk support * Troubleshooting * Customer service * Service desk * Windows 10 * Active directory * Office 365 * Ticketing system * Phone support *Top Skills' Details* *Active Secret clearance, Current A+, Net+ or Sec+ Cert. If they have one of the cert we are also able to sponsor a clearance for this role. * ~0- 6 months of help desk support experience or customer service experience for the department of defense/military and a current Sec+, net+, or A+. * Office 365 fundamental knowledge will be a huge plus. The Army just released Office365 and the support with this is crucial for the success of the program. Must demonstrate the ability to communicate well with both internal and external individuals, a high level of customer service is mandatory * Experience with fundamental networking knowledge obtained by passing the A+ certification, and escalating higher-level issues to the appropriate team members. * Ability to work shift work including days, swings, mids and weekend shifts. *Description* Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: * Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. * Answers basic questions about installation, operation, configuration, customization, and usage of assigned products. * Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. * Escalates complex problems to higher tiers as required. * Documents all customer interactions within a ticketing system. *Skills* Help desk support, Troubleshooting, Customer service, Service desk, Windows 10, Active directory, Office 365, Ticketing system, Phone support *Additional Skills & Qualifications* This candidate is required to obtain a Security Clearance and/or have an active Secret Security Clearance. * Past DOD experience will be a plus. * Communication, ability to work well with a team will be very important for this position. * Intellectual curiosity, agents who come in wanting to learn will prosper * Transitioning veterans and Military spouses have had tremendous success in the organization. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Sierra Vista, AZ. *Pay and Benefits*The pay range for this position is $27.53 - $27.53/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sierra Vista,AZ. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*A Local Bank in Portland, OR is hiring a PC Deployment Technician to join the team for a great long term opportunity!* *Looking for a candidate to come in and help with Windows deployments, workstation set up and decommission. This role will have a big focus on customer service and working with the end users to help set up everything. Need to have your own vehicle and valid drivers license, as you will be asked to drive to different branches/locations in the Portland area.* *Job Duties:* * Unboxing, Imaging, and post image setup. (~30 minutes per workstation) * In-person workstation deployment, and personalized configuration. (30-60 minutes) * Decommission old workstations. (~20 minutes per workstation) * Branch runs: potentially card machine replacements and other on-site hardware related work * Customer service and assisting end users with setups and any questions. *Qualifications:* * 6 months to 2+ years of previous IT experience preferably in previous PC Technician or Deployment roles * A+ Certified is a plus or bachelor's degree in similar field * Excellent customer service skills * Must have valid Drivers License and own vehicle. ***If Interested:* *Please apply to the job application and email Derek at *********************** *Job Type & Location*This is a Contract to Hire position based out of Portland, OR. *Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Portland,OR. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Hanover Research - Tier 1 Helpdesk Support Specialist Arlington, VA Hybrid Opportunity Hanover Research is seeking aTier 1 Helpdesk Support Specialistwho will provide support to end users throughout the organization. Reporting to the IT Systems and SupportManager, this role willserve as a first point of contact for all IT-related helpdesk inquiries.This role will perform basic IT helpdesk responsibilities that are well documented, such as new user creation in multiple IT and Enterprise Application systems,coordinating equipment shipments with employees, and basic troubleshooting.This is an excellent opportunity for individuals looking to start a career in IT, with training and documentation provided to support professional growth. Responsibilities Initial contact:Serve as the first point of contact for users reporting technical problems through help desk tickets. Basic troubleshooting:Diagnose and resolve common hardware, software, and network issues, such as password resets, software installations, Single Sign On, and connectivity problems. User guidance:Guideend-users through basic troubleshooting steps and solutions. Escalation:Recognize when an issue is beyond their scope and escalate it to Tier 2 support,other specialized teams, or convert to achange request "CR". ITSM System Hygiene: Review tickets and CRs on a regular basis to ensure things areclosedout in a timely manner. Documentation:Document all issues, troubleshooting steps, and resolutions in a ticketing system. Customer service:Maintainstrong customer service skills to ensurea positiveuser experience. Enterprise Cloud Applications:Assistwith user setup, password resets, basic training, and other tier 1 responsibilities for Enterprise Applications such as Salesforce, Workday, FreshService,DocuSign, etc. End user hardware lifecycle management:Arrange shipping and tracking of new and replacement user laptops,securely wipe laptop data. Qualifications High school degreerequired Associate's degree in IT or related fieldor 2 years' experience in a similar rolepreferred. Basic understanding of computer hardware, operating systems (Windows/mac OS), and common software applications Familiarity with cloud-based platforms such as Microsoft 365, Google Workspace, or Salesforce (training provided) Strong verbal and written communication skills Excellent customer service and interpersonal skills Ability to follow written documentation and standard operating procedures Willingness to learn and adapt in a fast-paced environment Ability to prioritize and manage multiple tasks with attention to detail Ability to work independently and as part of a team Interest in pursuing a career in IT support, systems administration, or Enterprise Cloud Applications Administration or Development Location Officeis located in Arlington, VA HybridRole. In-office Tuesdays and Thursdays and as needed. #Remote #LI-Remote Benefits Starting at 18+ days Paid Time Off 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People's Day, and personal holidays 401(K) employer matchingprograms Comprehensive health and dental benefits package Health and wellness packages with discounts to local gym Community service opportunities In-office snacks and beverages Compensation Hanover Research strives to create compensation and benefits programs that are competitive,equitable,and fair. The compensation range for this role at the company is$50,000 - $60,000. Please note that the base salary offered is contingent on the candidate's job-relatedknowledge, skills, and experience. Our base pay range isdeterminedby the role and the market. Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careerspage or please talk to your Recruiter to learn more. About Hanover Research Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients.Headquarteredin Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, andaccountexecutives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit************************ Hanover Values Business Building - We build our business quickly and intelligently and we help our clients do the same Thought Leadership and Innovation - We strive constantly to deliver better information in a better way Service - To our clients and our community, service is our guiding principle Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be their best Firm Citizenship - We are optimists who believe there are endless possibilities for our company and ourselves How to Apply If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you tosubmityour resume and any other supporting materials. Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and needassistancein accessing our website or completing a job application, please contact Hanover Research at or via email . All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodation. Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

Spectra Tech, Inc. is hiring for a Technical Support Engineer in Oak Ridge, TN. Responsible for providing best-in-class technical support, preventive maintenance, predictive maintenance, diagnostics/trouble shooting, repairs, spare parts, and upgrades of x-ray systems and equipment. Job Description: Manage the technical and engineering documentation, including drawings, specifications and records of all x-ray systems and equipment our team operates around the country to include configuration and change-control of equipment and documentation. Prepare a complete revised package of system drawings and BOMs for every system currently being used in the field and maintain going forward. Communicate and coordinate efforts with customer personnel to ensure their system documentation and our system documentation are the same. Work with our inspection services team to document system performance and use the data for trend analysis, to properly plan for preventive maintenance, part replacement and, potentially, preventative intervention. Travel to customer sites to troubleshoot/repair, debug PLC or PC-based control programs, and test systems. May oversee the efforts of others or carry out the task yourself. Liaise with a cross-disciplinary team of VJ SMEs to help resolve customer issues as efficiently and effectively as possible to ensure the provision of world-class customer service. Interface with customers by phone, email and in person. Act as the liaison between the field and purchasing teams to ensure replacement and spare parts are ordered and delivered in the most cost- and time-efficient manner possible. Ensure quality and safety are of the highest priority in day-to-day operations. Conduct work in accordance with Company's safe working practices and procedures and to established quality management procedures. Essential Skills: Associate's degree in a STEM discipline accompanied by a minimum of seven (7) years of relevant technical and engineering experience with a minimum of two (2) years with customer interfacing responsibility. At least 2 years of hands-on technical experience in an industrial environment. US citizen with the ability to satisfy the site access requirements for nuclear and defense facilities. Will need a US passport and real ID. Broad understanding of electro-mechanical systems with the ability to rapidly learn the functionality of all existing equipment and systems in the field. Capable of quickly understanding the interaction of the x-ray equipment with the customer's operating environment, workplace processes, regulations and requirements. Demonstrated proficiency in the English language with strong written and verbal communication skills. Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications. Prior experience reading and interpreting electrical and mechanical drawings. Well-developed technical aptitude and proven electro-mechanical troubleshooting capability. Ability to travel 30-50% to customer locations and other VJ locations within the US. Familiarity with CAD programs. Positive team player able to work across multiple technical disciplines and levels. Self-motivated with a positive attitude and creative problem-solving skills. Excellent interpersonal skills with the ability to build and maintain relationships. Non-Essential Skills (Preferred): Bachelor's degree in a STEM discipline with at least four (4) years of relevant technical and engineering experience, including at least two (2) years in a customer-facing role. Prior work experience with motion control design, PLC/PC programming, and distributed control theory. SolidWorks experience. Prior experience with automation and control system software programs. Familiarity with x-ray or CT technology. Experience working within a recognized quality management system (ISO9001, AS9100, NQA-1, etc.). Physical Demands: Regularly required to sit, walk, bend, and stand in both industrial and office environments. Effective communication required in person, phone, email, and other devices. Frequent use of hands to operate office equipment, hand/power tools, and system controls. Ability to lift, carry, and maneuver up to 50 pounds alone (heavier with assistance). Required to install and assemble electro-mechanical parts and components. Must be able to work in varied customer locations, including dusty industrial environments. Must consistently perform essential functions in a safe and alert manner while wearing appropriate PPE. (function () { 'use strict'; social Share.init(); })();