Staff Assistant jobs at Blue Ridge Hospice - 179 jobs
PHYSICAL THERAPY ASSISTANT (PTA) - PINEHURST HEALTHCARE & REHABILITATION CENTER
Liberty Health 4.4
Pinehurst, NC jobs
Liberty Cares With Compassion
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
PHYSICAL THERAPY ASSISTANT (PTA)
Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by being responsive and individualizing treatment plans. Be able to work in a supportive rehab environment with progressive treatment modalities to address a variety of diseases and impairments. In-house therapy with local management support.
Job Requirements:
EDUCATION: Must be a graduate of an accredited Therapy program.
CERTIFICATE / LICENSE: Must be licensed in the state of the SNF you will be working.
EXPERIENCE: Previous rehab SNF experience is preferred.
Visit ********************************* for more information.
Background checks/drug-free workplace.
EOE.
PI9fefec5f6d0c-37***********7
$20k-33k yearly est. 6d ago
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PHYSICAL THERAPY ASSISTANT (PTA) - ROXBORO HEALTHCARE & REHABILITATION CENTER
Liberty Health 4.4
Roxboro, NC jobs
Liberty Cares With Compassion
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
PHYSICAL THERAPY ASSISTANT (PTA)
Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by being responsive and individualizing treatment plans. Be able to work in a supportive rehab environment with progressive treatment modalities to address a variety of diseases and impairments. In-house therapy with local management support.
Job Requirements:
EDUCATION: Must be a graduate of an accredited Therapy program.
CERTIFICATE / LICENSE: Must be licensed in the state of the SNF you will be working.
EXPERIENCE: Previous rehab SNF experience is preferred.
Visit ********************************* for more information.
Background checks/drug-free workplace.
EOE.
PI3b24e1f41499-37***********9
$20k-33k yearly est. 6d ago
PHYSICAL THERAPY ASSISTANT (PTA) - PARKVIEW HEALTH & REHABILITATION CENTER
Liberty Health 4.4
Chapel Hill, NC jobs
Liberty Cares With Compassion
***$10,000 Sign-On Bonus***
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
PHYSICAL THERAPY ASSISTANT (PTA)
Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by being responsive and individualizing treatment plans. Be able to work in a supportive rehab environment with progressive treatment modalities to address a variety of diseases and impairments. In-house therapy with local management support.
Job Requirements:
EDUCATION: Must be a graduate of an accredited Therapy program.
CERTIFICATE / LICENSE: Must be licensed in the state of the SNF you will be working.
EXPERIENCE: Previous rehab SNF experience is preferred.
Visit ********************************* for more information.
Background checks/drug-free workplace.
EOE.
PI4c2f862126a1-37***********9
$20k-33k yearly est. 6d ago
PHYSICAL THERAPY ASSISTANT (PTA) - OAK FOREST HEALTH & REHAB CENTER
Liberty Health 4.4
Winston-Salem, NC jobs
Liberty Cares With Compassion
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
PHYSICAL THERAPY ASSISTANT (PTA)
Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by being responsive and individualizing treatment plans. Be able to work in a supportive rehab environment with progressive treatment modalities to address a variety of diseases and impairments. In-house therapy with local management support.
Job Requirements:
EDUCATION: Must be a graduate of an accredited Therapy program.
CERTIFICATE / LICENSE: Must be licensed in the state of the SNF you will be working.
EXPERIENCE: Previous rehab SNF experience is preferred.
Visit ********************************* for more information.
Background checks/Drug free workplace.
EOE.
PI**********16-37***********7
$20k-33k yearly est. 6d ago
PHYSICAL THERAPY ASSISTANT (PTA) - THE FOLEY CENTER AT CHESTNUT RIDGE
Liberty Health 4.4
Blowing Rock, NC jobs
Liberty Cares With Compassion
***$10,000 Sign-On Bonus***
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
PHYSICAL THERAPY ASSISTANT (PTA)
Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by being responsive and individualizing treatment plans. Be able to work in a supportive rehab environment with progressive treatment modalities to address a variety of diseases and impairments. In-house therapy with local management support.
Job Requirements:
EDUCATION: Must be a graduate of an accredited Therapy program.
CERTIFICATE / LICENSE: Must be licensed in the state of the SNF you will be working.
EXPERIENCE: Previous rehab SNF experience is preferred.
Visit ********************************* for more information.
Background checks/drug-free workplace.
EOE.
PI032b47fbda3f-37***********1
$20k-32k yearly est. 8d ago
Staff Therapist Assistant
August Healthcare at Wilmington 3.8
Wilmington, NC jobs
Staff Therapist Assistant
Department: Therapy
Reports to: Director of Rehabilitation
FLSA Status: Hourly/Non-Exempt
BASIC FUNCTION
The Staff Therapist Assistant performs patient care and patient related activities as directed by the Staff Therapist.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
ESSENTIAL FUNCTIONS
Treat patients as directed by licensed therapist.
Demonstrate a positive attitude and team building approach with all patients, clients and team members.
Consistently attends work and provides appropriate notice for scheduled paid time off
Maintains productivity standard as determined by supervisor and clinical needs.
Demonstrates consistent knowledge and application of Medicare and other reimbursement regulations.
Treat patients according to treatment plan.
Record clinical documentation according to accepted regulatory and professional guidelines.
Record daily treatment charges per approved billing guidelines.
Instruct families and nursing staff regarding restorative/home programs as directed by staff therapist.
Communicate with supervisor and other health team members regarding patient progress, problems and plans.
Participate in interdisciplinary team meetings, patient care conferences, utilization review meetings, and other meetings as required or directed.
Participate in in-service training program for other staff at the facility.
Participate in facility performance improvement programs
Coordinate with members of other departments, attending physicians, committee members, and other staff within the Rehab department.
Perform other duties as required or directed
Screen patients based upon identified need per State Practice Act.
Assist with cleaning maintenance of treatment area and department
Report any problems with department equipment to appropriate personnel so that it is maintained in good working order.
Travel or float between facilities as determined by supervisor and patient needs.
EXPOSURE RISK
The Staff Therapist Assistant is at high risk for exposure to blood and body fluids.
SUPERVISION RECEIVED
Reports to Staff Therapist and Director of Rehab or designee
SUPERVISION EXERCISED
As delegated.
WORKING CONDITIONS
Works in well-lighted/ventilated office and therapy areas.
Sitting, standing, bending, lifting and moving intermittently during working hours.
Subject to frequent interruptions.
Involved with patients, family members, personnel, etc., under all conditions/circumstances.
Subject to hostile and emotionally upset patients, family members, etc.
Communicates with the medical staff, nursing personnel, and other department supervisors.
Willingness to work beyond normal working hours, and in other positions temporarily, when necessary.
Must be constantly alert for patient's safety.
Attend and participate in continuing educational programs. May involve overnight travel.
Subject to falls, burns from equipment, infectious diseases, odors, etc., throughout the workday.
Subject to lifting, carrying and supporting patients.
Licensed and able to travel between facilities as indicated by Supervisor.
Mobile phone use is only permitted during break and non-paid allocated lunch times. Phones should be kept on vibrate at all times.
QUALIFICATIONS
EDUCATION/LICENSURE
Graduate of an accredited Assistant Program
Successful completion of certificate/state licensure process for Physical or Occupational Therapy Assistants
REQUIREMENTS
SPECIFC REQUIREMENTS
Current registration/licensure as a Physical Therapist Assistant or Occupational Therapist Assistant
Maintain documentation of supervision per state guidelines
PHYICAL REQUIREMENTS
Must be able to move (walk, stoop, bend, stand, sit push, pull, and lift) intermittently throughout the workday.
Must be able to speak the English language in an understandable manner.
Must be able to cope with the mental and emotional stress of the position.
Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.
Must function independently, have flexibility, personal integrity, and the ability to work effectively with patients, clients and team members.
Must be in good general health and demonstrate emotional stability.
Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility.
Must be able to lift patients, medical equipment, supplies, etc. to 50 lbs.
I further understand this description identifies the essential and primary duties and responsibilities of the job, and that it is not intended to detail or contain each and every duty inherent in this job.
By your signature below, you acknowledge your understanding that your employment is at will, and that nothing in this job description is intended to constitute a contract of employment, express or implied.
Below, I have noted any accommodations that I believe are necessary to enable me to perform the job duties. I have also noted below any job duties which I am unable to perform, with or without accommodation
. I will immediately notify my supervisor if, at some time in the future, I need an accommodation and/or if I am no longer able to perform any of my job duties, with or without accommodations.
______________________________________________________________________________________________________________________________________________________________________________
_______
Print Name
___________
Employee Signature Date
Supervisor Signature Date
$31k-58k yearly est. 3d ago
Administrative Associate
UNC Health Care Systems 4.1
Chapel Hill, NC jobs
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Responsibilities: * Interact with patients, visitors, and staff while complying with all UNC Health policies, HIPAA regulatory guidelines and departmental policies. Assist and respond to customer inquiries and needs in person, by phone, and/or electronic communication.
* Schedule and reschedule appointments, check in/check out all appointments, assist patient with use of kiosk if applicable, collect copayments, pre payments, and prior balances owed. Balance cash drawer, reconcile discrepancies, and secure cash payments and checks. Ensure compliance with revenue cycle and financial audit requirements.
* Verify demographic and insurance information and run insurance eligibility either before appointment or when patient is present. Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary. May contact insurance companies directly to verify/determine eligibility.
* May perform complex scheduling of patient appointments, often including a series of coordinated or linked appointments and/or ensuring particular time parameters are met. Scheduling from referral and orders as appropriate.
* Handle incoming calls and directing appropriately. Respond to staff messages, Epic secure chat, and emails. Attend staff and clinic meetings and manage multiple workqueues.
* May train others using written or verbal communication, Coordinating and completing special projects independently or in cooperation with other groups as assigned, schedule interpreter services or patient transport needs, and other administrative duties as assigned.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or administrative experience.
● If Bachelor's degree, no years of experience is required
● If Associate's degree, no years of experience is required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: FP Front End Operations
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.12 - $25.51 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$18.1-25.5 hourly 7d ago
Administrative Associate
UNC Health Care Systems 4.1
Chapel Hill, NC jobs
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. employed by UNC Health Care System. Responsibilities: * Interact with patients, visitors, and staff while complying with all UNC Health policies, HIPAA regulatory guidelines and departmental policies. Assist and respond to customer inquiries and needs in person, by phone, and/or electronic communication.
* Schedule and reschedule appointments, check in/check out all appointments, assist patient with use of kiosk if applicable, collect copayments, pre payments, and prior balances owed. Balance cash drawer, reconcile discrepancies, and secure cash payments and checks. Ensure compliance with revenue cycle and financial audit requirements.
* Verify demographic and insurance information and run insurance eligibility either before appointment or when patient is present. Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary. May contact insurance companies directly to verify/determine eligibility.
* May perform complex scheduling of patient appointments, often including a series of coordinated or linked appointments and/or ensuring particular time parameters are met. Scheduling from referral and orders as appropriate.
* Handle incoming calls and directing appropriately. Respond to staff messages, Epic secure chat, and emails. Attend staff and clinic meetings and manage multiple workqueues.
* May train others using written or verbal communication, Coordinating and completing special projects independently or in cooperation with other groups as assigned, schedule interpreter services or patient transport needs, and other administrative duties as assigned.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or administrative experience.
● If Bachelor's degree, no years of experience is required
● If Associate's degree, no years of experience is required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: FP Front End Ops
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $17.94 - $25.25 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$17.9-25.3 hourly 5d ago
Secretary I
Pinehurst Surgical Clinic Pa 4.3
Pinehurst, NC jobs
The Secretary I provides essential clerical support to ensure smooth and efficient department operations. This role may include a variety of tasks outlined in this position description and provides support either directly to the department or to the primary secretary assigned to a physician.
Telephone & Fax Management
Answer calls promptly using approved scripting
Assist patients and route clinical questions per policy
Communicate urgent requests to clinical staff via approved methods
Return calls within one business day: urgent calls immediately
Deliver accurate messages and process referring physician requests
Handle incoming and outgoing faxes daily
Patient Registration & Scheduling
Verify or enter demographic and insurance details
Register patients via portal tasks
Process referrals per clinic policy and insurance requirements
Confirm insurance coverage and schedule appointments
Provide directions and preparation details to patients
Document no-shows and cancellations in patient charts
Pre-certifications
Verify insurance information and eligibility
Complete benefit forms accurately
Contact insurance carriers online or by phone
Forward benefit forms to financial counselors and assist patients as needed
Coverage for Secretary II
Schedule and order tests/procedures
Obtain pre-certs and referrals
Enter charges into the system
ORGANIZATIONAL RELATIONSHIPS
Accountable to Department Manager
Requirements:
Preferred Qualifications
Two years of experience in a medical setting
Associate degree in Medical Office Administration or related field
Knowledge of ICD-10 and CPT-4 coding
Proficiency with Microsoft Office Suite
Ability to communicate effectively and interact sensitively with patients
Personal Characteristics
Strong interpersonal skills
Highly organized and detail-oriented
Maintains confidentiality at all times
Demonstrates a service-oriented approach
Works accurately and methodically
PI4ea80fee9437-31181-39146993
$29k-35k yearly est. 8d ago
Respiratory Care Assistant Program (0.1) (58962)
Onslow Memorial Hospital 4.0
Jacksonville, NC jobs
The Respiratory Care Assistant (RCA) program is designed to allow respiratory students to enter the workforce as a Respiratory Therapy Assistants. This will allow the student to gain real working experience in our facility, under the direct supervision of a licensed Respiratory Therapist. While working at our facility, the RCA will gain knowledge in our policies, procedures, EMR, and will more easily transition to a licensed therapist after graduation.
The RCA will be hired into the program on a PRN basis. The RCA will be required to work 12 hours during a six-week schedule. General orientation will be completed by the RCA via video. CBLS that are assigned to the RCA will be completed. Quick-start will be completed by the RCA via the booklet supplied by education. Department orientation will consist of seventy-two hours.
OMH Respiratory Care department will accept four RCAs at one time, with no more than two scheduled at one time on each shift. The RCA will be assigned to assist a respiratory therapist during that shift. The RCA will not be left alone on any floor to treat patients independently. The RCA will not treat patients that fall under critically ill as defined by the North Carolina Board of Respiratory Care. At no time will the RCA replace a licensed therapist on any shift.
Qualifications
MUST BE A CURRENT RESPIRATORY STUDENT
$22k-36k yearly est. 9d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Advocate Health and Hospitals Corporation 4.6
Wake Forest, NC jobs
Department:
34410 Wake Forest Baptist Medical Center - Nursing Med Surg: 5 Reynolds CT Surgery
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Generally Monday-Friday normal business hours
Pay Range
$20.80 - $31.20
EDUCATION/EXPERIENCE: Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience. Strong background in computer spreadsheet systems.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests. 2. Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly. 3. Utilizes ClairVia scheduling module and email for scheduling and documentation purposes. 4. Follows divisional policies and procedures to assure accuracy of schedules. 5. Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources. 6. Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources. 7. Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs. 8. Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks. 9. Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service. 10. Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership.
SKILLS/QUALIFICATIONS: Understanding of inpatient nursing needs Proficient Microsoft Excel, Word, PowerPoint Professional handling of exposure to confidential/sensitive information Ability to multitask Ability to remain positive in demanding situations Knowledge of purchasing and inventory control Ability to develop and maintain professional, service oriented relationships with staff, management, co-workers, and supervisors
WORK ENVIRONMENT: Office as well as clinical areas though not in a clinical role Possible hybrid ability to work remotely during high schedule volume times
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$20.8-31.2 hourly Auto-Apply 33d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Atrium Health 4.7
Winston-Salem, NC jobs
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Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Winston Salem, NC, United States
Shift: Various
Job Type: Regular
Share: mail
$26k-33k yearly est. Auto-Apply 39d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Advocate Aurora Health 3.7
Winston-Salem, NC jobs
Department: 34410 Wake Forest Baptist Medical Center - Nursing Med Surg: 5 Reynolds CT Surgery Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Generally Monday-Friday normal business hours Pay Range $20.40 - $30.60
EDUCATION/EXPERIENCE: Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience. Strong background in computer spreadsheet systems.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests. 2. Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly. 3. Utilizes ClairVia scheduling module and email for scheduling and documentation purposes. 4. Follows divisional policies and procedures to assure accuracy of schedules. 5. Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources. 6. Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources. 7. Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs. 8. Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks. 9. Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service. 10. Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership.
SKILLS/QUALIFICATIONS: Understanding of inpatient nursing needs Proficient Microsoft Excel, Word, PowerPoint Professional handling of exposure to confidential/sensitive information Ability to multitask Ability to remain positive in demanding situations Knowledge of purchasing and inventory control Ability to develop and maintain professional, service oriented relationships with staff, management, co-workers, and supervisors
WORK ENVIRONMENT: Office as well as clinical areas though not in a clinical role Possible hybrid ability to work remotely during high schedule volume times
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
* Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
* Premium pay such as shift, on call, and more based on a teammate's job
* Incentive pay for select positions
* Opportunity for annual increases based on performance
Benefits and more
* Paid Time Off programs
* Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
* Flexible Spending Accounts for eligible health care and dependent care expenses
* Family benefits such as adoption assistance and paid parental leave
* Defined contribution retirement plans with employer match and other financial wellness programs
* Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$20.4-30.6 hourly 40d ago
Secretary II (Vascular)
Pinehurst Surgical Clinic Pa 4.3
Pinehurst, NC jobs
The Secretary II provides administrative and clerical support to ensure efficient operations within the department. This role coordinates communication between patients, surgeons, and staff regarding the scheduling of surgeries, appointments, and tests. Responsibilities include accurately entering patient and surgical information into the system, maintaining organized and up-to-date provider schedules, and managing order/charge entry. The Secretary II also ensures timely completion of daily reports and assigned tasks to support smooth departmental workflow.
Telephone and Fax Management
Promptly answer telephones using approved scripting and provide assistance to patients.
Direct all clinical questions to physicians or clinical staff in accordance with clinic policy.
Use instant messaging or other approved communication methods to immediately contact clinical personnel for urgent requests.
Return all phone calls within one business day; urgent calls must be addressed immediately.
Deliver accurate messages to staff and task physicians with referring physician requests.
Process incoming faxes and send outgoing faxes daily.
Scheduling Surgeries and Ancillary Services
Select surgery dates based on availability, diagnosis, urgency, and physician preferences.
Prepare surgery charge tickets with CPT and ICD-10 codes for physician approval.
Enter global days into the system per clinic policy.
Input surgery charges or forward to department coder per policy.
Schedule ancillary services and document reasons when diagnostic tests are not scheduled at Pinehurst Surgical.
Schedule hospital or surgery center surgeries/tests and fax posting sheets/orders along with required patient records.
Provide routing slips with prioritized steps and escort patients to preadmissions as needed.
Patient Registration and Appointment Scheduling
Enter or verify demographic and insurance information accurately.
Use iHealth task list to register patients when information is received via the patient portal.
Process incoming referrals according to clinic and department policy.
Determine if a referral from the primary provider is required based on insurance guidelines.
Confirm patient insurance coverage with contracted carriers.
Schedule appointments and provide patients with directions and preparation instructions.
Notify patients and referring physicians of missed appointments and document cancellations in the patient chart.
Precertification
Verify insurance card information in the system and check eligibility.
Complete benefit forms accurately and contact insurance carriers online or by phone.
Forward benefit forms to the financial counselor and escort patients to the counselor when present.
Order Management and Charge Entry
Enter provider orders as permitted by clinic policy and monitor requests through completion.
Notify appropriate personnel if results are delayed per department protocol.
Maintain current daily, weekly, and monthly order and task reports.
Input provider charges daily, ensuring all diagnosis and procedure codes are accurate and complete.
General Administrative Duties
Schedule committee meetings, seminars, vacations, and personal appointments on the provider's calendar.
Notify managers and relevant personnel of provider schedule changes to ensure proper staffing and surgery adjustments.
Collect and distribute mail promptly.
Communicate with PAS department regarding provider delays or schedule changes per clinic policy.
Complete Disability and FMLA forms in compliance with clinic policy.
Review failed fax logs and resolve issues by working hold/denial buckets.
Requirements
Minimum of two years' experience in a medical or healthcare setting.
Associate degree in Medical Office Administration, Healthcare Technology, or a related field.
Working knowledge of ICD-10 and CPT-4 coding standards.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Strong interpersonal skills with the ability to interact sensitively and professionally with patients.
Excellent verbal and written communication skills.
Personal Characteristics
Strong interpersonal skills with the ability to build positive relationships.
Highly organized and detail-oriented.
Demonstrates discretion and maintains strict confidentiality.
Committed to providing exceptional service and support.
Works accurately, methodically, and efficiently under pressure.
$29k-35k yearly est. 51d ago
Secretary I
Pinehurst Surgical Clinic Pa 4.3
Pinehurst, NC jobs
Full-time Description
The Secretary I provides essential clerical support to ensure smooth and efficient department operations. This role may include a variety of tasks outlined in this position description and provides support either directly to the department or to the primary secretary assigned to a physician.
Telephone & Fax Management
Answer calls promptly using approved scripting
Assist patients and route clinical questions per policy
Communicate urgent requests to clinical staff via approved methods
Return calls within one business day: urgent calls immediately
Deliver accurate messages and process referring physician requests
Handle incoming and outgoing faxes daily
Patient Registration & Scheduling
Verify or enter demographic and insurance details
Register patients via portal tasks
Process referrals per clinic policy and insurance requirements
Confirm insurance coverage and schedule appointments
Provide directions and preparation details to patients
Document no-shows and cancellations in patient charts
Pre-certifications
Verify insurance information and eligibility
Complete benefit forms accurately
Contact insurance carriers online or by phone
Forward benefit forms to financial counselors and assist patients as needed
Coverage for Secretary II
Schedule and order tests/procedures
Obtain pre-certs and referrals
Enter charges into the system
ORGANIZATIONAL RELATIONSHIPS
Accountable to Department Manager
Requirements
Preferred Qualifications
Two years of experience in a medical setting
Associate degree in Medical Office Administration or related field
Knowledge of ICD-10 and CPT-4 coding
Proficiency with Microsoft Office Suite
Ability to communicate effectively and interact sensitively with patients
Personal Characteristics
Strong interpersonal skills
Highly organized and detail-oriented
Maintains confidentiality at all times
Demonstrates a service-oriented approach
Works accurately and methodically
$29k-35k yearly est. 55d ago
Office Coordinator- Leland Clinic
Bodies In Balance Physical Therapy 4.1
Wilmington, NC jobs
Job DescriptionBenefits:
Health insurance
Paid time off
401(k) matching
A progressive, physical therapists-owned outpatient Physical Therapy practice in historical Wilmingtons beautiful coastal community is seeking an Office Coordinator for our Leland clinic.The Office Coordinator will lead the office in a dynamic outpatient physical therapy clinic, fostering an organized, effective and efficient environment with a positive, patient centered approach. The Office Coordinator will be interacting with both patients and therapists, assuring excellent communication with therapists and patients in regards to insurance, schedule needs, patient concerns/feedback. The Office Coordinator will also communicate to the owners and practice administrator an overview of clinic status from both an administrative perspective as well as patient communication perspective. This position is invaluable in keeping the therapists on schedule and taking initiative that the day runs smoothly for both patient and therapist alike. The Office Coordinator will demonstrate an appreciation for the economic viability for the clinic by assuring processes are effective in adhering to insurance requirements and obtaining co-payments collections. Noting facility needs, assigning and following up with maintenance and utilities of the facility are additional roles. The Office Coordinator requires a person who will demonstrate professionalism, a calming nature, positive influence, and lead the clinical setting toward success.
Bodies in Balance is dedicated to its employees by:
Hosting Team Building opportunities: Local Soccer games, Journal Club at Breweries, 5K run participation, outside clinic parties, quarterly appreciation lunches
Creating a positive culture that encourages work / life balance
Offering Peer Mentorship
Fostering open communication
Encouraging Program Development with leadership opportunities
ABOUT US:
Be a part of the Bodies in Balance Team! Bodies in Balance offers specialties in orthopedics, vestibular/balance, dry needling, concussion, pelvic floor, Parkinsons, lymphedema and oncology rehab. We are looking for a great physical therapist TECH INTERN who shares our Core Values:
PATIENT FIRST, IMPACTFUL RESULTS, PASSIONATE LEARNING, UNEQUIVOCAL EXCELLENCE and TEAMWORK without BOUNDARIES
. Our culture includes a positive, motivated, and caring team of employees who seek to be a team player to enhance our evidence-based, personalized treatment care. We strive to be a strong resource for those in our community and value excellent communication with our medical professional peers and patients. Visit our website at binbpt.com to learn more about our practice and staff.
Duties:
Having excellent phone etiquette and skills
Initiating and maintaining a positive patient experience
Scheduling of patient visits
Assuring accurate and friendly check-in of patients
Taking co-payments/co-insurance collections
Running daily co-payment reports/call those who have missed co-payment
Communicating with insurance specialist, those patients that need call regarding insurance benefits
Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team
Revising processes to assure efficiency and accuracy
Inputting physical therapists schedules in electronic medical record scheduling system in a timely and accurate manner.
Assuring optimal use of therapists schedules by monitoring holes in schedule and filling in with people on cancellation list hourly
Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients
Compensation: starting at $16.50-$17.00 per hour
Benefits:
401(k) matching
Health insurance
Life insurance
Dental insurance
Vision insurance
Paid time off
Schedule:
10 hour shift (4x10)
Monday - Friday (one day off in the week)
$16.5-17 hourly 31d ago
Office Coordinator- Leland Clinic
Bodies In Balance Physical Therapy 4.1
Wilmington, NC jobs
Benefits:
Health insurance
Paid time off
401(k) matching
A progressive, physical therapists-owned outpatient Physical Therapy practice in historical Wilmington's beautiful coastal community is seeking an Office Coordinator for our Leland clinic.The Office Coordinator will lead the office in a dynamic outpatient physical therapy clinic, fostering an organized, effective and efficient environment with a positive, patient centered approach. The Office Coordinator will be interacting with both patients and therapists, assuring excellent communication with therapists and patients in regards to insurance, schedule needs, patient concerns/feedback. The Office Coordinator will also communicate to the owners and practice administrator an overview of clinic status from both an administrative perspective as well as patient communication perspective. This position is invaluable in keeping the therapists on schedule and taking initiative that the day runs smoothly for both patient and therapist alike. The Office Coordinator will demonstrate an appreciation for the economic viability for the clinic by assuring processes are effective in adhering to insurance requirements and obtaining co-payments collections. Noting facility needs, assigning and following up with maintenance and utilities of the facility are additional roles. The Office Coordinator requires a person who will demonstrate professionalism, a calming nature, positive influence, and lead the clinical setting toward success.
Bodies in Balance is dedicated to its employees by:
Hosting Team Building opportunities: Local Soccer games, Journal Club at Breweries, 5K run participation, outside clinic parties, quarterly appreciation lunches
Creating a positive culture that encourages work / life balance
Offering Peer Mentorship
Fostering open communication
Encouraging Program Development with leadership opportunities
ABOUT US:
Be a part of the Bodies in Balance Team! Bodies in Balance offers specialties in orthopedics, vestibular/balance, dry needling, concussion, pelvic floor, Parkinson's, lymphedema and oncology rehab. We are looking for a great physical therapist TECH INTERN who shares our Core Values:
PATIENT FIRST, IMPACTFUL RESULTS, PASSIONATE LEARNING, UNEQUIVOCAL EXCELLENCE and TEAMWORK without BOUNDARIES
. Our culture includes a positive, motivated, and caring team of employees who seek to be a team player to enhance our evidence-based, personalized treatment care. We strive to be a strong resource for those in our community and value excellent communication with our medical professional peers and patients. Visit our website at binbpt.com to learn more about our practice and staff.
Duties:
Having excellent phone etiquette and skills
Initiating and maintaining a positive patient experience
Scheduling of patient visits
Assuring accurate and friendly check-in of patients
Taking co-payments/co-insurance collections
Running daily co-payment reports/call those who have missed co-payment
Communicating with insurance specialist, those patients that need call regarding insurance benefits
Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team
Revising processes to assure efficiency and accuracy
Inputting physical therapist's schedules in electronic medical record scheduling system in a timely and accurate manner.
Assuring optimal use of therapists' schedules by monitoring holes in schedule and filling in with people on cancellation list hourly
Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients
Compensation: starting at $16.50-$17.00 per hour
Benefits:
401(k) matching
Health insurance
Life insurance
Dental insurance
Vision insurance
Paid time off
Schedule:
10 hour shift (4x10)
Monday - Friday (one day off in the week)
Compensation: $16.50 - $17.00 per hour
Bodies in Balance Physical Therapy is dedicated to providing specialized one-on-one care to our community.
Our purpose is to "C
reate positive possibilities to empower our patients and staff to Live Life Well."
$16.5-17 hourly Auto-Apply 60d+ ago
Life Enrichment Assistant M-F 1st shift
Twin Lakes Community 4.1
Burlington, NC jobs
Job Title: Life Enrichment Assistant
Department: Moneta Springs Memory Care
Reports To: Life Enrichment Coordinator and Moneta Springs Administrator
Position Type: Full time
Hours: Weekdays (Monday - Friday) 9:00am - 5:00pm and PRN for assistance with large events.
POSITION SUMMARY:
Responsible for assisting in the planning and implementation of a recreation program designed to meet the emotional, social, spiritual, cognitive and physical needs of senior adults.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assist the Life Enrichment Coordinator in researching and planning a variety of weekend activities to meet the needs of a diverse resident population.
2. Conduct and/or coordinate designated activities.
3. Assist in the evaluation of the effectiveness and participation of activities and make any appropriate recommendations.
4. Assist in the preparation and distribution of calendars, memos, and other supporting material relative to the Activities Department.
5. Reports/ documents all unusual conditions, behaviors, and/or resident reactions to the appropriate personnel in a timely manner.
6. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities.
7. Continually seeks opportunities to meet the residents' psychosocial needs through both scheduled and spontaneous activities that support participant choice.
8. Continually seeks opportunities to promote and improve the social needs of all participants through supporting and encouraging friendships and kindness to one another.
9. Is active in the planning and organizing of large and small group activities making any necessary changes to assure successful results for all.
10. Supports all aspects of the program and the environment, including pets, plants, children, visitors and volunteers.
11. Assists in program record-keeping and updating required documentation.
12. Must regularly communicate with supervisor and other staff, volunteers, family members and guests.
13. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and areas.
14. Must attend organizational or departmental conferences and/or in-services as scheduled.
15. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements.
16. Demonstrate interest and commitment to work with a diverse senior population.
17. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns.
18. Dress professionally in accordance with the company's dress code.
19. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct.
20. Able to perform job duties and work independently with frequent interruptions.
21. Able to read, write and speak English in a cogent and professional manner.
22. Able to organize, prioritize, and manage time, multiple tasks and projects.
23. Capable of concentrating with large volumes of work and handle pressure.
24. Possess the ability to maintain reliable on-site attendance.
25. Able to work mandatory workdays and mandatory OT as needed.
26. Able to meet the physical demands and working environment of the position.
27. Able to follow procedures.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and/or Experience:
· Certified Nursing Assistant (CNA) license required
· High School Diploma/GED required.
· Two to five years of experience in a skilled nursing or retirement facility is desirable.
· Proficient in MS Office (Word, Excel, PowerPoint, Publisher)
$24k-31k yearly est. 12d ago
Life Enrichment Assistant M-F 1st shift
Twin Lakes Community 4.1
Burlington, NC jobs
Job Title: Life Enrichment Assistant Department: Moneta Springs Memory Care Reports To: Life Enrichment Coordinator and Moneta Springs Administrator Position Type: Full time Hours: Weekdays (Monday - Friday) 9:00am - 5:00pm and PRN for assistance with large events.
POSITION SUMMARY:
Responsible for assisting in the planning and implementation of a recreation program designed to meet the emotional, social, spiritual, cognitive and physical needs of senior adults.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assist the Life Enrichment Coordinator in researching and planning a variety of weekend activities to meet the needs of a diverse resident population.
2. Conduct and/or coordinate designated activities.
3. Assist in the evaluation of the effectiveness and participation of activities and make any appropriate recommendations.
4. Assist in the preparation and distribution of calendars, memos, and other supporting material relative to the Activities Department.
5. Reports/ documents all unusual conditions, behaviors, and/or resident reactions to the appropriate personnel in a timely manner.
6. Adheres to all organizational, departmental, and nursing procedures in the performance of position responsibilities.
7. Continually seeks opportunities to meet the residents' psychosocial needs through both scheduled and spontaneous activities that support participant choice.
8. Continually seeks opportunities to promote and improve the social needs of all participants through supporting and encouraging friendships and kindness to one another.
9. Is active in the planning and organizing of large and small group activities making any necessary changes to assure successful results for all.
10. Supports all aspects of the program and the environment, including pets, plants, children, visitors and volunteers.
11. Assists in program record-keeping and updating required documentation.
12. Must regularly communicate with supervisor and other staff, volunteers, family members and guests.
13. Follows universal precautions, proper infection control, sanitation and safety standards of practice in all work and areas.
14. Must attend organizational or departmental conferences and/or in-services as scheduled.
15. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements.
16. Demonstrate interest and commitment to work with a diverse senior population.
17. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns.
18. Dress professionally in accordance with the company's dress code.
19. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct.
20. Able to perform job duties and work independently with frequent interruptions.
21. Able to read, write and speak English in a cogent and professional manner.
22. Able to organize, prioritize, and manage time, multiple tasks and projects.
23. Capable of concentrating with large volumes of work and handle pressure.
24. Possess the ability to maintain reliable on-site attendance.
25. Able to work mandatory workdays and mandatory OT as needed.
26. Able to meet the physical demands and working environment of the position.
27. Able to follow procedures.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and/or Experience:
* Certified Nursing Assistant (CNA) license required
* High School Diploma/GED required.
* Two to five years of experience in a skilled nursing or retirement facility is desirable.
* Proficient in MS Office (Word, Excel, PowerPoint, Publisher)
$24k-31k yearly est. 42d ago
Administrative Support Professional (Asheville, NC)
Vaya Health 3.7
Asheville, NC jobs
LOCATION: Asheville, NC - this is an office-based position in Asheville, NC. The person in this position must live in North Carolina or within 40 miles of the NC border.
GENERAL STATEMENT OF JOB
The Administrative Support Professional position reports to Secretary to the Board. This position provides comprehensive support to the Board and Executive Support Team and Facilities Department. This position will work directly with members of the Board and Executive Support Team and the Facilities Department to ensure all work and initiatives are completed in accordance with defined expectations.
This role will also serve as a liaison between internal and external stakeholders; some communication/tasks requiring a high-level of discretion and confidentiality. This position required excellent verbal and written communication skills, complex calendar management experience, and the ability to effectively manage multiple projects with competing priorities. Additionally, this position provides back-up receptionist coverage, inventory and supply chain administrative support, and administrative duties for the Board and Executive Support Team and Facilities Department.
This position is Asheville-based, with an expectation of 5 days per week in the office and travel as needed to support Board and Regional Board operations, and Facilities Operations, across Vaya's 32-county catchment area.
ESSENTIAL JOB FUNCTIONS
Administrative Support Professional
General Support:
Provide a full range of moderate to complex administrative support, as follows:
Administrative support includes a high level of independent judgment and discretion, drafting correspondence, scheduling and coordinating meetings, assist with preparing reports, graphs, and presentations, along with maintaining electronic files and calendars.
Detailed attention to proofreading and formatting of all correspondence and written documents, with proper spelling, grammar, and punctuation. Communication must be clear and professional in all formats (email, telephone, virtual, Teams, facsimile, etc.).
Assist with employee travel and training forms, expense reimbursement processing, as well as credit card reconciliation according to applicable policies and procedures.
Create purchase requisitions, route invoices and accompanying information for processing, and assist with budget tracking for team/ department.
Provide administrative assistance on contracts within the supervisor's purview. This includes but is not limited to communicating with vendors, entering contracts and other documents into management software system(s), reviewing contracts for renewals, and tracking associated deadlines.
Assist with the coordination of team/ department meetings and staff events, including drafting agendas, taking minutes, and handling associated logistics. This includes securing locations, participating in setup and breakdown, identifying required equipment and/or technology, refreshments, catering, supplies, etc., as requested or otherwise deemed necessary.
Assist with training and conference registrations, including travel logistics, hotel accommodations, meeting spaces, and associated requests.
Maintain and coordinate conference room and travel office reservations across the organization that require approval to ensure the requested meeting space is available, and triage double booking or scheduling conflicts resulting from meeting space requests, with guidance from supervisor.
Create/ prepare documents, presentations and other materials using PowerPoint, Excel, Word, as requested; in addition to performing printing, coping, faxing, and shredding functions as needed.
Maintain and organize documentation within Vaya electronic storage platforms as needed, including updating indexes, reports, documentation, receipts, etc.
Perform other administrative tasks and handle special projects, as requested.
Inventory and Supply Chain:
Serve as primary for Supply Chain management for all Vaya Staff, including but not limited to:
Oversee supply chain management, restoking, and distribution process
Manage inventory by stocking and cataloging office supply products
Manage distribution of ordered supplies to employees
Restock inventory through purchasing from approved vendors and suppliers, and confirm shipment arrival times
Obtain estimates and price details from different vendors to compare costs
Perform quality checks on stored inventory and discard inventory that does not meet established standards
Update inventory count and maintain inventory records to share with management and other Vaya stakeholders
Implement a loss prevention program to prevent theft
Report inventory discrepancies that indicate theft to supervisor
Reception Coverage:
Serve as primary back-up coverage for the Receptionist, as needed in accordance with the coverage schedule. This includes but is not limited to:
This position will provide coverage for the front desk at the Ridgefield office as needed to relieve the Receptionist for lunch breaks, annual leave, sick leave, and other coverage purposes. This position will coordinate with supervisor arrangements for additional reception coverage, as necessary.
Provide telephone coverage for Vaya Health and meet and greet visitors in the Administrative Offices of Vaya.
Enforce the visitor protocol including the sign in sheet with the confidentiality statement and dissemination of the visitor badges.
Route all calls to the appropriate department as well as roll over calls from multiple centers.
Assist in directing visitors to meeting rooms and/or offices within the building.
Provide instructions to walk-ins based on the nature of their business, i.e., assistance with where to research job opportunities using the Vaya Health Website, assistance with connecting with an internal business unit or team, or general information about Vaya Health.
Monitor the postage meter for prepaid funds and will notify Finance Personnel when the amount drops below $1,000.00 by email to ***********************. Finance Personnel will also be notified for needed repair or meter supplies.
Monitor the reception shredding box and inform the Facilities Department shredding services when needed. Provide assistance to staff on basic or routine office procedure, e.g., maintenance requests, office supplies, etc.
Process all mail in accordance with applicable policies. Provide assistance to employees who have special mail requests, such as registered mail, overnight, return receipt mail requests, and other mailing needs.
Monitor the Vaya Main facsimile electronic mailbox, and route to the appropriate department, team, or employee.
Interact with consumers, stakeholders, providers, and the general public in providing information and in addressing their questions and concerns, as needed.
Other Duties as assigned
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
KNOWLEDGE, SKILLS, & ABILITIES
Unquestionable personal code of ethics, integrity, diversity, and trust.
Familiarity with SharePoint, PolicyTech, and Navex software products (PolicyTech, EthicsPoint).
Excellent time management skills and the ability to manage competing priorities.
Excellent oral and written communication skills are required, including thorough knowledge and excellent skills in English grammar, punctuation, and spelling.
Excellent organizational skills with the ability to multi-task.
Strong attention to detail, and extreme precision and accuracy is required for all tasks.
Ability to complete complex calendaring and scheduling, including event management skills.
Ability to work independently with little or no direction, demonstrate initiative, and function as a self-starter.
Ability to complete tasks in a timely and accurate manner.
Ability to be flexible to deal with unfamiliar situations.
Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships.
Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, and rules.
Ability to prepare effective and accurate correspondence, draft letters on routine matters and perform routine office functions without referral to supervisor.
Strong working knowledge of HIPAA privacy rules and familiarity with HIPAA security rules as they pertain to Vaya preferred.
Good knowledge and proficiency in Adobe and Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.). In particular, must be proficient with Word, Excel and PowerPoint. Must be able to format and manipulate Excel documents for printing and presentation as well as Word and/or PowerPoint documents for distribution, printing and presentation.
Thorough knowledge of standard office practices, procedures, and office assistance techniques.
Thorough knowledge of record keeping practices and the ability to understand and carry out written procedures.
Thorough knowledge of how to use standard office equipment, including printers, scanners and fax machines.
EDUCATION & EXPERIENCE REQUIREMENTS
High school diploma or equivalent and 4-5 years of progressively responsible secretarial or clerical/administrative/office management experience
OR
Completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience
OR
Completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
OR an equivalent combination of education and experience
.
Preferred work experience:
1-2 years office assistant/secretarial experience preferred.
1-2 years inventory control experience preferred.
1-2 years of experience in a related position that demonstrates the skill sets of customer service and inventory control and fulfillment.
Preferred licensure/certification:
NC Notary Licensure
MENTAL/PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.