Automotive Service Advisor
Service advisor job at BMW of Freeport
Attention Automotive Service Advisors!
BMW of North Canton is Hiring Experienced Automotive Service Advisors/Service Writers
We Offer:
Industry Leading Pay
Award Winning Shops
State of the Art Facilities
Bonuses, Incentives and more!
You Must Have:
Minimum 2 Years of Automotive/ Franchise Dealership Service Advisor Experience
Excellent customer service and time management skills
Ability to work Saturday's when required
Experience with Reynolds and Reynolds Preferred but not required
Valid Driver's License and Clean Driving Record
Our Benefits Package Includes:
Medical, Dental & Vision Insurance
Life Insurance Plans
Short and Long Term Disability
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Discounts on products and services
Above average industry pay
Relocation assistance available for qualified candidates
Career advancement opportunities, promote from within
Training expenses paid to further your career
Continued education, manufacturer hands on and web based training
Bonuses for tenured employment
Responsibilities Include:
Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
Performing other store duties and functions as directed by management.
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#5Svc
Auto-ApplyCustomer Experience Specialist - Vehicle Delivery
Burton, MI jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Experience Specialist - Vehicle Delivery
West Elkton, OH jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our Inspection Center in Trenton, OH, 45067.
Base compensation of $20 per hour.
Opportunity to increase hourly compensation by .50 cents every 3 months based on performance!
You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer.
Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more!
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Automotive Service Advisor | Weekends Off & Full Benefits* | New Braunfels
New Braunfels, TX jobs
Christian Brothers Automotive Benefits: Compensation: Up to $100K + first year ($60K base to start + Bonus Potential of $30K+ per year) Base salary increases based upon merit Closed Every Weekend To Spend Time With Family & FriendsPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement PlansLocally Owned & OperatedEmployee DiscountOn-Going Training & Career AdvancementChaplain Care Support AvailableEmployee Point Store Access - Redeem Your Training Points For Awesome Swag & RewardsContinuous Training Available Through The CBA Flywheel Learning System *No phone calls please - all qualified candidates will be contacted by the Hiring Team via the details listed on their application.
All candidates should make sure to read the following job description and information carefully before applying.
Job Title: Automotive Service Advisor / Writer Location: 1760 Hwy 46 West New Braunfels, TX 78132 Job Overview: Be a part of the team at a top level Christian Brothers Automotive Shop. We are an extremely busy shop, top 2.5% out of 320+ CBA shops. We are looking for talent to help us serve our guests in the best way possible. As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guestâ€TMs vehicle in a way that is easy for them to understand Manage the storeâ€TMs workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself, and the guest Directs, coordinates, and participates in performing guest service activities Shuttle guests as needed Ensure that all repairs are performed to proper specifications Work together as a team and assist other employees as needed Other duties as assigned
Qualifications: Current driverâ€TMs licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in Automotive Guest Service and Service sales preferred Associates degree preferred Excellent typing skills Well spoken Excellent writing and communication skills Only "A" players need apply Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday â€" Friday, 7am â€" 6pmBeing on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs.Keeping a brisk work pace in a high-volume environment
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. *Full benefits offering will include varying subsidy levels as dictated by the owner of the business. Christian Brothers Automotive locations are franchise owned, and the franchisee is responsible for all hiring and employee benefit decisions. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. xevrcyc PandoLogic. Keywords: Automotive Service Advisor, Location: New Braunfels, TX - 78135
Service Advisor / Service Administrator
Mattoon, IL jobs
We are seeking a highly organized and customer-focused Service Advisor / Service
acts as the
key liaison between our customers and the service technicians, ensuring a seamless and efficient
service experience. The ideal candidate will have a strong understanding of automotive services,
excellent communication skills, and the ability to handle administrative duties with accuracy and
efficiency.
Requirements:
Customer Service & Advisory:
Greet customers in a professional and friendly manner.
Listen to customer concerns, accurately document service needs, and translate them into clear repair orders.
Provide detailed explanations of recommended services, repairs, and estimated costs.
Keep customers updated on the status of their vehicles throughout the service process.
Review completed work and handle the vehicle delivery process with the customer.
Follow up after service to ensure customer satisfaction and address any concerns.
Administrative Duties:
Open and close work orders in the dealerships service management system (CDK).
Schedule service appointments and coordinate with technicians for availability.
Maintain accurate records of customer interactions, repairs, warranties, and services performed.
Process payments, warranty claims, and invoice paperwork in accordance with dealership and manufacturer standards.
Assist with inventory tracking of parts and service-related supplies.
Support service advisors and technicians with administrative tasks as needed.
Required Skills & Qualifications:
High school diploma or equivalent; further education or technical training is a plus.
Previous experience in a dealership or automotive service environment preferred.
Strong knowledge of automotive systems and services.
Excellent communication and interpersonal skills.
Proficiency with dealership DMS software (CDK) is an asset.
Ability to manage multiple tasks in a fast-paced environment.
High attention to detail and accuracy in administrative work.
Strong problem-solving skills and a customer-first attitude.
Valid drivers license and clean driving record.
Working Conditions:
Full-time, often Monday through Saturday schedule.
Work is performed in a dealership service reception and office environment, with occasional time spent in the workshop or outdoors.
May involve standing or walking for extended periods.
Benefits:
Competitive salary including performance bonuses (if applicable) of 50K to 80K
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on services and vehicles
Training and advancement opportunities
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Service Consultant
Union, NJ jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$50,000.00 - $125,000.00 Yearly
Salary is negotiable.
Zip Code: 07083
Service Consultant
Downers Grove, IL jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$45,000.00 - $100,000.00 Yearly
Salary is not negotiable.
Zip Code: 60515
Service Consultant
San Diego, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $110,000.00 Yearly
Salary is not negotiable.
Zip Code: 92111
Service Consultant
Thousand Oaks, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
If you'd like to work at one of the busiest repair shops in the region, please contact us now. We are part of a large dealer group and are looking to add several technicians to our super busy service department. We have great benefits and a great work environment with highly competitive pay.
Health, Dental and Vision coverage for employee
Competitive compensation with efficiency bonus
401k Plan
Paid time off
Paid training, growth opportunities
Employee vehicle purchase plans
Discounts on products and services
Long term job security
Employment Position: Full Time
Salary:
$90,000.00 - $150,000.00 Yearly
Salary is negotiable.
Zip Code: 91362
Service Consultant
Durham, NC jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$60,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 27707
Service Consultant
Fremont, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Technician Specific Benefits
Relocation assistance available for qualified candidates
State-of-the-art facility with cutting edge technology
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Paid continued education, on-going manufacturer hands on and web based training
Clean and professional work environment
Most manufacturer special tools provided
Apprenticeship program
Competitive wages
The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour.
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
2+ years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary:
$65,000.00 - $95,000.00 Yearly
Salary is not negotiable.
Zip Code: 94538
Service Consultant
Irvine, CA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $80,000.00 Yearly
Salary is negotiable.
Zip Code: 92618
Service Consultant
Hammond, LA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$65,000.00 - $85,000.00 Yearly
Salary is not negotiable.
Zip Code: 70401
Service Consultant
Monmouth Junction, NJ jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
4-7 years
Additional Information
Route 1 Hyundai hires exceptional people to provide an extraordinary experience for everyone who steps foot on our lot. This isn't another job but a chance for you to take control of your future and your career. Our teams develop and grow from within through training, mentorship, and self-motivation. With the right attitude and work to back it up, Route 1 Hyundai is a place to build your future your way.
About Us:
We offer our Service advisors Commission paid weekly, CSI bonuses, and monthly spiffs
Employee purchase program on both new & pre-owned cars
Employee Parts & Service Discounts
Medical, Dental & Vision Insurance, life insurance, long-term & short-term disability
We offer a company-matched 401K
Paid time off, Vacation, Sick/Personal time
Ongoing training and development
What You'll do each day:
Check in each client with a detailed vehicle walk-around in the service drive using a tablet, review open campaigns & recalls, and the client's requested services. This may include declined work from a previous visit.
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Document vehicle problems by listening to customers describe them and by asking probing questions.
Maintain contact with customers throughout the day- keeping customers informed of the status of their vehicle repair (i.e. 10:00 am, 2:00 pm & 4:00 pm updates). This will be done via text, email, and/or phone calls.
Communicate the cost of repairs, including parts & labor.
Contact warranty companies as needed and collect all balances.
Monitor your customer's vehicle throughout the day, ensuring repairs will be completed on or before the promised time.
Properly document the customer's declined repairs, additionally, review any past declines for discussion with the customer on their current visit.
Educate customers on the values and benefits of proper vehicle maintenance, i.e., reducing carbon footprint, improving fuel economy, and extending the life of their vehicle.
Schedule follow-up visits and remind customers of our Customer Service Surveys.
About you:
3+ years as a service advisor/writer
3+ years of customer service
Service Scheduler experience is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Employment Position: Full Time
Salary:
$69,000.00 - $165,000.00 Yearly
Salary is negotiable.
Zip Code: 08852
Service Consultant
Fayetteville, NC jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$45,000.00 - $85,000.00 Yearly
Salary is negotiable.
Zip Code: 28314
Service Consultant
Conshohocken, PA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$50,000.00 - $70,000.00 Yearly
Salary is negotiable.
Zip Code: 19428
Service Consultant
Tallahassee, FL jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!!
EARNING POTENTIAL: $50,000 - $120,000+ / year
* TOP DOG Service Advisors wanted! *
* Six Figure earning potential for high performers! *
Calling all "TOP DOG" service advisors!
Join a team with a proven sales system
Turn your results into a six-figure career!
Top results deserve top pay - Werner Hyundai!
Bring your results to a dealer that will reward them.
Are you a top performer and consistently deliver the best numbers in your service department?
Is your compensation package reflecting your "TOP DOG" status?
Tired of your pay plan being changed?
Tired of Management & systems that don't support you?
Is your company letting you know how much they appreciate you?
We understand what Top Performers need to thrive.
We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team?
Ready to be both challenged and rewarded?
Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results.
Please send your resume for consideration to *****************************
Employment Position: Full Time
Salary:
$50,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 32304
Easy ApplyService Consultant
Coraopolis, PA jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$50,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 15108
Service Consultant
Shrewsbury, NJ jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
Under limited supervision, the service advisor provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the service advisor determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The service advisor determines services needed by accessing information obtained by technician's findings from multipoint inspection and referencing the manufacture's service intervals.
Employment Position: Full Time
Salary:
$65,000.00 - $90,000.00 Yearly
Salary is negotiable.
Zip Code: 07702
Service Dispatcher
Redlands, CA jobs
Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry!
JOB DUTIES:
Maintaining the standard and quality of service of the organization.
Dispatch all incoming Repair Orders to the appropriate Technicians.
Write various internal Repair Orders (such as PDI's).
Outbound calls to retrieve prepaid maintenance authorizations .
Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors.
Coordinating work with team members and management.
Other tasks and responsibilities as assigned by supervising manager.
JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:
18 years of age or older.
General familiarity with a variety of automobiles.
Valid driver's license and clean driving record.
Excellent communication skills.
Pre-employment background check and drug test.
JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates
Equal Opportunity Employer
Job Type: Full-time
Salary: $16.00 per hour (salary commensurate with experience)
Education:
High school or equivalent (Required)
License:
Driver's License (Required)
Language:
English (Required) and Spanish (Preferred but not required)
Job Type: Full-time
The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.