Travel Nurse RN - Field Supervisor - $2,665 per week
Nightingale Nurses 3.7
No degree job in Petoskey, MI
Nightingale Nurses is seeking a travel nurse RN Field Supervisor for a travel nursing job in Petoskey, Michigan.
Job Description & Requirements
Specialty: Field Supervisor
Discipline: RN
Duration: 13 weeks
36 hours per week
Shift: 12 hours, nights
Employment Type: Travel
About Nightingale Nurses
the first name in travel nursing
You may not realize it, but as an RN with real world hospital experience, you are legendary. To the lives you've helped save, the patients you've cared for, and to the hospitals where you've done it. And you're just getting started.
Legendary is where Nightingale begins. We're the first name in travel nursing, representing only the very best RNs. That's why hospitals prefer us, allowing us to offer exceptional travel nursing assignments all over the US, as well as the highest pay rates and most extensive benefits in the industry.
Nightingale facilitates every aspect of your travel nursing assignment, so you can focus on doing what you do best. We want you to grow, explore, and enjoy unrivaled liberty, the freedom to nurse.
$61k-82k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
Restaurant Server - Customer Service Associate
Pizza Hut-Charlevoix 4.1
No degree job in Bay Shore, MI
Pizza Hut - Charlevoix is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Pizza Hut - Charlevoix is located in Charlevoix, MI. This job is full time or part time.
$22k-27k yearly est. 2d ago
Team Member
Tractor Supply 4.2
No degree job in Petoskey, MI
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
Recovery of merchandise.
Participate in mandatory freight process.
Complete Plan-o-gram procedures (merchandising, sets, and resets).
Assemble merchandise.
Perform janitorial duties.
Execute price changes/markdowns.
Operate Forklift (unless under the age of 18).
Operate Cardboard Baler (unless under the age of 18).
Assist customers with loading purchases.
Ensure the customer has a Legendary shopping experience that differentiates from the competition.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Complete all documentation associated with any of the above job duties.
Team Members also may be required to perform other duties as assigned.
Required Qualifications
Experience:
No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Education
: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Ability to read, write, and count accurately.
Strong communication and problem-solving skills.
Basic computer skills.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete all required training.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$31k-35k yearly est. 8d ago
Travel RN - Progressive Care Unit - Petoskey, MI - $2245/week - 12hr Nights
Mullet Travel Nursing
No degree job in Petoskey, MI
Pay Rate: Up to: 2245.60/Week
Duration: 8 weeks
Number of Positions: 3
Shift Type: Nights
Hours Per Day: 12
Discipline: Registered Nurse (RN)
Specialty: PCU/Stepdown
$59k-95k yearly est. 1d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
No degree job in Bay Shore, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 7d ago
Travel Physical Therapist - $2,090 per week
First Connect Health
No degree job in Petoskey, MI
First Connect Health is seeking a travel Physical Therapist for a travel job in Petoskey, Michigan.
Job Description & Requirements
Specialty: Physical Therapist
Discipline: Therapy
40 hours per week
Shift: 8 hours
Employment Type: Travel
First Connect Health Job ID #25-287890. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Physical Therapist
About First Connect Health
At First Connect Health, we take pride in being a Joint Commission-certified healthcare staffing agency, headquartered in Newark, New Jersey. This prestigious certification is more than just a seal - it's a reflection of our commitment to excellence, safety, and quality in everything we do.
By meeting the rigorous standards set by The Joint Commission, one of the most respected accrediting bodies in healthcare, we've demonstrated that our processes, compliance, and patient care standards are aligned with the highest levels of quality in the industry.
But our dedication goes beyond certifications. Nurses choose First Connect Health because:
Trust and Transparency: We foster honest communication, timely updates, and full transparency throughout your placement journey.
Best Pay & Benefits: We offer industry-leading compensation packages, along with benefits that support your career goals.
Flexibility & Choice: Whether you're seeking short-term assignments, long-term contracts, or local opportunities, we provide the flexibility to suit your preferences.
Personalized Support: Our recruiters take the time to understand your needs, guiding you with care, respect, and responsiveness at every step.
When you work with First Connect Health, you're not just another number - you're a valued professional. Join a team that's focused on your success, your well-being, and your future in healthcare.
Benefits
Medical benefits
Sick pay
401k retirement plan
Weekly pay
Referral bonus
$63k-80k yearly est. 3d ago
Restaurant Server - Urgently Hiring
Pizza Hut-Charlevoix 4.1
No degree job in Bay Shore, MI
Pizza Hut - Charlevoix is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Pizza Hut - Charlevoix is located in Charlevoix, MI. This job is full time or part time.
$16k-25k yearly est. 2d ago
Housekeeping Room Attendant (Part-Time)
Boyne Resorts 3.9
No degree job in Petoskey, MI
Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: * A free Golf Pass and Ski Pass for both you and your family
* Free Adventure Center privileges at both The Highlands and Boyne Mountain
* Up to 50% off at the various Boyne Resorts Restaurants
* 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
* Free Passes to Avalanche Bay Water Park at Boyne Mountain
* Discounts on Boyne Resorts lodging for Friends and Family
* Tuition Reimbursement
* PTO and Paid Sick Leave
* Health/Dental/Vision Insurance
The Housekeeping Room Attendant is a part or full time year round position. The primary focus of this position is to ensure clean, orderly,and attractive rooms in hotel, resort cottages, and surrounding common areas. Housekeeping provides flexible scheduling and for those hired into full-time year round positions, you are provided with medical, dental and vision options.
Responsibilities
* Obtain list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.
* Examine rooms, halls, and lobbies, and report any maintenance concerns to supervisor.
* Change and replenish linens and amenities in room, distribute soiled articles and linens.
* Replace and/or clean soiled items in room.
* Disinfect and sterilize kitchenette and bathroom areas.
* Sweep, vacuum and polish floor areas.
* Clean rugs, carpets, upholstered furniture, and draperies.
* Dust furniture and equipment.
* Wash walls, ceiling, woodwork, windows, door panels, and sills.
* Empty wastebaskets and replaces liners.
* Clean all outdoor patio areas and furniture.
* Ensure cleaning checklist for every room is complete and inspect work to meet standards of cleanliness.
* Take inventory to ensure adequate supplies. Restock carts and storage closets.
* Keep utility and storage rooms in clean and orderly condition.
* Complete any special tasks assigned by management.
* Respond to Guest requests for additional supplies or information.
* Keep supervisor promptly and fully informed of all problems or unusual matters of significance.
* Maintain a clean, well-organized work area.
* Assist other room attendants when necessary in any area of the resort.
* Complete section report in allotted time frame and update status according to what has been cleaned.
Qualifications
* Heavy lifting is required, up to and including 50 lbs
* Applicants must be at least 18 years old
* Must be available weekends, weeknights, and holidays
* Long periods of standing required
* Team player attitude expected
$27k-35k yearly est. 13d ago
Ski Ticket Checker
Shanty Creek 4.1
No degree job in Bellaire, MI
Job Description: Lift Ticket Checker
Department: Mountain Operations Reports To: Lift Operations Supervisor Status: Seasonal, Hourly
The Lift Ticket Checker plays a critical role in creating a safe, positive, and fair skiing and riding experience for all guests. This position is responsible for verifying that every guest accessing the lifts has valid lift access, providing excellent customer service, and supporting the overall flow of lift operations. Ticket Checkers must demonstrate professionalism, consistency, and diplomacy while enforcing resort policies-protecting revenue by preventing unauthorized lift use and helping guests resolve access issues.
Key Responsibilities
Verify lift access for all guests by checking lift tickets, passes, and other credentials in a consistent and respectful manner.
Provide exceptional customer service, answering questions, directing guests, and helping resolve ticket or pass issues with patience and professionalism.
Prevent revenue loss by identifying invalid, missing, or fraudulent passes and following established procedures for denial of lift access.
Maintain a calm and diplomatic approach when handling guests who are frustrated, confused, or attempting to bypass ticketing requirements.
Support Lift Operations by assisting with guest flow, maze setup, loading line control, and general lift area organization as directed.
Communicate effectively with the Lift Operations Supervisor, Ticketing, and Guest Services when addressing pass concerns or suspected misuse.
Observe and uphold all safety standards, ensuring the lift area remains safe, orderly, and free of hazards.
Provide accurate information about resort terrain, policies, trail conditions, and mountain operations to guests.
Maintain a visible, friendly presence at lift access points to promote both a welcoming environment and compliance with resort policies.
Report incidents or suspicious activity promptly and follow all documentation procedures as required.
Qualifications
Strong customer service and communication skills
Ability to stay calm, confident, and professional in high-pressure or conflict situations
Comfortable enforcing policies with fairness, consistency, and diplomacy
Ability to stand outdoors in winter weather for extended periods
Reliable, punctual, and team-oriented
Prior guest service or loss prevention experience preferred
Skiing or snowboarding knowledge helpful but not required
Physical Requirements
Ability to stand for long periods (4-8 hours)
Ability to work in cold, snowy, windy, and variable winter conditions
Ability to lift up to 25 lbs occasionally
Dexterity to handle ticketing tools
Why This Role Matters
Lift Ticket Checkers protect Shanty Creek's revenue, ensure fair access for all paying guests, and help maintain a positive on-mountain experience. This position is one of the first points of contact guests have at the lift-and plays a critical role in creating a safe, welcoming, and compliant environment on the slopes.
$29k-33k yearly est. Auto-Apply 32d ago
Painter
Boyne Resorts 3.9
No degree job in Petoskey, MI
Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: * A free Golf Pass and Ski Pass for both you and your family
* Free Adventure Center privileges at both The Highlands and Boyne Mountain
* Up to 50% off at the various Boyne Resorts Restaurants
* 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
* Free Passes to Avalanche Bay Water Park at Boyne Mountain
* Discounts on Boyne Resorts lodging for Friends and Family
* Tuition Reimbursement
* PTO and Paid Sick Leave
* Health/Dental/Vision Insurance
The Painter is a full time year-round position. The primary focus of this position is to prepare painting surfaces by washing walls, repairing holes, or removing old paint as well as matching, mixing, and applying paints and other finishes to various surfaces. Choose and purchase brushes, paint, and other supplies from vendors.
Responsibilities
* Collects, prioritizes, and executes wprk orders accurately and efficiently.
* Plans, organizes, and communicates goals, processes and completion time frame of projects when requested or appropriate.
* Prioritizes and executes directions from supervisor.
* Coordinates paint activities effectively with affected internal departments.
* Smooths surfaces and removes old paint from surfaces to prepare surfaces for painting.
* Fills nail holes, cracks, and joints with caulk, putty, plaster, or other filler.
* Selects premixed paints, or mixes required portions of pigment, oil, and thinning and drying substances to prepare paint that matches specified colors.
* Removes fixtures such as pictures and electric switchcovers from walls prior to painting.
* Spreads dropcloths over floors and room furnishings, and covers surfaces such as baseboards, door frames, and windows with masking tape and paper to protect surfaces during painting.
* Paints surfaces with brushes, spray gun, or paint rollers.
* Simulates wood grain, marble, brick, or tile effects.
* Applies paint with cloth, brush, sponge, or fingers to create special effects.
* Erects scaffolding or sets up ladders to perform tasks above ground level.
* Washes surfaces prior to painting with mildew remover.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$34k-47k yearly est. 19d ago
Life Enrichment / Activity Assistant
Independence Village 3.9
No degree job in Petoskey, MI
Job Description
Life Enrichment Assistant
Independence Village of Petoskey
Life Enrichment Assistant
Job Type: Full Time (Temporary January 19 - March 6).
Schedule: Monday - Friday
Pay: $18 per hour
Benefits:
Wages on Demand - Daily pay available
Position Summary:
The Life Enrichment Assistant assists in planning and performing life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior life connections community.
Required Experience for Life Enrichment Assistant:
Minimum one to three years related experience and/or training preferred.
Must be able to work a flexible schedule, which may include evenings, weekends, and holiday hours.
Compassionate towards the senior population.
Ability to work independently and in collaboration of team.
Proficient in general computer skills.
Primary Responsibilities for Life Enrichment Assistant:
Actively support our 1440 culture and pillars.
Assist the Life Enrichment Director with the overall direction, planning, communication, and execution of activities and life skills in the Life Enrichment department.
Supports the Life Enrichment Director and Life Enrichment Lead with administrative tasks as needed.
Complete all tasks and functions while maintaining a high level of resident safety.
Support in proper setup, clean up, and upkeep of activity areas and community spaces.
Support transportation by attending outings, coordinating relevant administrative tasks, and upholding safety practices.
Adhere to and uphold all standards in the Employee Handbook.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IV1
$18 hourly 2d ago
Landscape Foreman
Vidosh North
No degree job in Petoskey, MI
Vidosh North is a leading landscape design company that creates stunning and sustainable outdoor spaces. Since 2007, Vidosh North has been committed to delivering exceptional results tailored to each client's vision. Joining their team means being part of a company that values creativity, precision, and customer satisfaction.
As the Landscape Foreman, you'll play a key role in leading on-site crews and ensuring high-quality execution of landscape installation and maintenance projects. This hands-on position involves coordinating daily tasks, managing crew members, operating equipment, and working closely with project managers to deliver excellent service to our clients. Your leadership will help maintain efficiency, safety, and quality across all job sites.
We offer a fun, collaborative team environment with a competitive salary range based on experience. Our goal is to ensure that your compensation reflects your value and expertise as part of our team. This role includes benefits such as health insurance, 401(k) matching, paid time off, and professional development opportunities. This is a full-time position, Monday-Friday, 7:00 AM-4:00 PM.
Responsibilities for the Landscape Foreman include:
Supervise and lead landscape crews in the field;
Oversee day-to-day operations for maintenance or installation projects;
Ensure work is completed efficiently, safely, and to company quality standards;
Operate and maintain landscaping tools and equipment;
Communicate project updates and needs to project managers or supervisors;
Train and mentor crew members, including conducting performance feedback;
Monitor materials and inventory for each job site;
Enforce safety protocols and address any issues as they arise.
Requirements for the Landscape Foreman include:
4+ years of landscaping experience, with at least 1-2 years in a leadership role;
Strong knowledge of landscape construction or maintenance practices;
Ability to read and execute landscape plans or work orders;
Excellent communication and team leadership skills;
Proficiency with landscaping tools and machinery;
Valid driver's license with a clean driving record;
A proactive, safety-conscious approach and ability to multitask in a fast-paced environment.
$38k-50k yearly est. 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
No degree job in Gaylord, MI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-59k yearly est. 60d+ ago
In Home Sales Consultant
Re-Bath 4.3
No degree job in Gaylord, MI
Job DescriptionBenefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Training & development
Vision insurance
Are you unhappy in your current sales position? Our In-Home Design Consultant position could be just the change youre looking for! Re-Bath is the largest bathroom remodeler in the country, but more importantly, we are a sales organization with a support team that will do everything in our power to clear the path for you to make money (full schedules, qualified leads, decision makers present, etc.). Compensation ranges from $150K to over $300K+ annually, with an uncapped commission pay structure. Full-time, six days a week. Sales or design experience required. Benefits include dental, health, vision insurance, paid time off, and training. Flexible hours with Saturdays and some evenings. Must have a clean driving record and background.
PREVIOUS EXPERIENCE WITH IN - HOME SALES IS A PLUS.
With us the only objection you will have to overcome is price as there is so much value to build.
1) We have the widest product offering of all competitors because we do complete bathroom remodels, if a customer wants it, we can do it.
2) We manufacture all of our own material.
3) Our installation team all work for us directly (WE DO NOT SUB-CONTRACT WORK AT ALL).
4) We have large national brands that back us:
a. Sole bath provider for Lowes
b. Largest Home Depot bath provider in the state (and recipient of The Home Depots National Bath Provider of the Year in 2024!)
c. Sole bath provider for Sams Club
And so much more.
If you like to work hard and make money, then we look forward to hearing from you!
Job Type: Full-time
Salary: $150,000.00 - $300,000.00 per year
Benefits:
Dental insurance
Health insurance
Vision insurance
Life insurance
Employee discount
Flexible schedule
Compensation package: Commission pay
Schedule: Monday to Saturday with some weekday evenings
License/Certification: Driver's License (Required)
Ability to Relocate: SE Michigan
Work Location: On the road
Job Type: Full-time
Experience: sales: 3 years (Preferred)
$49k-59k yearly est. 9d ago
General Manager
American Hospitality Management 4.2
No degree job in Petoskey, MI
General Manager The Courtyard by Marriott Job Summary: We are looking for a General Manager to oversee the management of the operations/entire hotel staff of the hotel to maximize profitability, meet financial goals, ensure product quality, superior service, and drive brand and value initiatives. The General Manager ensures that all policies and procedures are followed in order to uphold company standards. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Lead and manage the day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals and schedule/assign work. Advise staff of formal policies and procedures, identify options, adhere to compliances and resolve issues
Meet or exceed budgeted revenue & NOI goals. Maximize room revenues and achieve Revenue Growth and Revenue Per Available Room goals. Anticipate and plan for changes in the market
Develop and monitor the performance of financial and operational plans/budgets and sales and marketing plans for the hotel which support the overall objectives of the company. Control labor and expenses in all areas of the hotel which support the overall objectives of the company. Generate well written commentary and correct departmental control issues
Achieve and maintain Overall Satisfaction Score (OSS) goals. Oversee the guest service function to ensure guest complaints are resolved appropriately in order to ensure complete guest satisfaction. Enforce and implement superior brand frequent guest programs that meet and/or exceed the expectations of the hotel's clientele
Achieve satisfactory results on internal audits and thru self assessment. Manage the aging of receivables to ensure bad debt expense is at a minimum
Generate and implement the annual Business Plan, Budget and Sales Plan in accordance with company guidelines
Adhere to the company accounting procedures and policies to ensure that all reports are submitted accurately and in a timely manner
Initiate salary, disciplinary, or other staffing/human resources-related issues in accordance with Company rules and policies. Alert Regional Operations of potentially serious issues
Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance, safety and cleanliness. Establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals
Conduct and monitor performance goals for hotel staff and provide regular feedback. Ensures that all staff members are properly trained and supplied with the equipment and tools needed to effectively perform their job functions/duties
Ensure a safe and secure environment for guests, employees and hotel assets. Maintain and monitor Workers Compensation and safety compliance goals. Comply with all State and Federal standards and inspection requirements
Promote teamwork and quality service through daily communication and coordination with all departments' regional contacts, and corporate office
Perform daily room inspections to ensure cleanliness, efficiency and guest satisfaction. Monitor all departments daily to ensure performance in accordance with company guidelines
Interact with guests to guarantee their total satisfaction and repeat business
Interact with Management Company, Owners and/or Principals - regarding operation updates and current issues
Comply and keep in communication with regulatory agencies regarding safety and compliance matters
Ensure adequate inventory of supplies and equipment, discuss pricing or service issues to resolve any vendor performance issues, etc.
Comply and keep in communication with regulatory agencies regarding safety and compliance matters
Perform other duties as assigned
Qualifications:
Experience in operations or some prior general management experience, or an equivalent combination of education and experience. Type and level of experience required may vary slightly based on size and complexity of operation
Must speak fluent English. Other languages preferred
Excellent communications skills; ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Excellent reading and writing abilities
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organization and training abilities are used often
Ability to travel to attend workshops, trade shows, conventions, etc.
May be required to work nights, weekends, and/or holidays
Required to fully comply with all rules and regulations
Work indoors and out
Often deal with hazardous materials, including bodily waste and cleaning chemicals
Ability to lift up to 50 pounds
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$39k-70k yearly est. Auto-Apply 37d ago
DVM Student Externship - Hall Veterinary Clinic
Town and Country Veterinary Hospital 3.9
No degree job in Gaylord, MI
Practice
Hall Veterinary Clinic is a full-service veterinary medical facility located in the Gaylord, MI area. We provide compassionate care for dogs, cats, guinea pigs, rats, ferrets, hamsters, and rabbits. Our dedicated veterinary team is committed to ensuring the health and well-being of our community's cherished pets.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Externship Program works to provide 1st-4th year veterinary students with hands-on experience and mentorship to help have them 'practice ready' by their first day in practice.
Externships are typically 2 weeks long and Heartland will cover the cost of lodging if needed.
Length of externship is flexible & we can support your preceptorship documentation as well.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an AVMA Accredited Veterinary School
Must be able to provide student PLIT
$29k-41k yearly est. Auto-Apply 60d+ ago
Full Time Cook
Pizza Hut-Charlevoix 4.1
No degree job in Bay Shore, MI
TITLE: Cook PURPOSE OF THE POSITION: The primary purpose of this position is to correctly and quickly prepare food orders placed by the customers; to ensure pizzas and other baked food products coming out of the oven have been prepared according to the customers' orders; separate and organize all items for each individual order; separate orders based on whether the product is for dine-in, carryout, or delivery customers. Orders are then either boxed for carryout or delivery, or given to Servers for service in the dining room. Cooks also prepare in advance of their need items used in the preparation of products sold by Pizza Hut, operate the cash register, wash dishes, and answer phones. This is a critical position to the success of this Pizza Hut restaurant in that these are the Company's products. ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members. I. PRE-OPENING Following the directions of the immediate supervisor, the person responsible for this position prepares a certain number of each type of pizzas sold at lunch time. This includes these processes: A.Turn on equipment used in the preparation of products, for example, the dough proofer. Review the prep list prepared by management to determine how much of each item needed will be prepared for the day. B.Person responsible for this position will also turn on all equipment used in the kitchen for preparing customer orders. C.Prepare sauce for pizzas following standard recipes. Sauce is prepared in five gallon buckets. When completed, a full bucket of sauce weighs about 30 pounds. Pizza sauce is stored in the walk-in. D.Prepare dough for different types of pizza crusts following the job aids posted in the restaurants. E.Other items are prepared as called for on the prep list following standard recipes and procedures. Items, once prepared, are stored in the walk-in refrigerator. F.Operate computer system to take orders. II. OPEN HOURS A.When the Pizza Hut is open for business the person responsible for this position remains in the preparation area and makes products per the customers' orders. This includes such items as pasta, garlic bread, sandwiches, wings, breadsticks and pizzas. This requires that the person responsible for this position coordinate preparation of items ordered so that all items ordered are prepared quickly and correctly and are ready at the same time. B. The process of making a pizza involves these integral steps: 1. Read the order ticket to determine what type and size of pizza needs to be made and kind of ingredients to be put on it. 2. Select the correct type of dough needed to fill the order. Dough may be kept in a number of places. It may be under the maketable or in the reach-in cooler or in some other designated place. 3. Place the correct type and amount of toppings, sauce and cheese according to the specs in the correct sequence on the pizzas as ordered by the customer. 4. Place the pizza in the oven for baking. Pizzas are prepared in metal pans that are placed in an opening at the end of the oven onto a moving conveyor belt. The items proceed through the oven and emerge from the other end baked. Due to differences in cooking times some food items are placed at different spots on the conveyor to control time in the oven. 5. From time to time the oven must be opened using an access door and food items being baked attended to or other items inserted. 6. Other items as ordered by the customer are prepared following standard written recipes and procedures. 7. Check product as it comes out of the oven to assure that it has been properly prepared, correct ingredients, evenly distributed, properly baked. 8. Cut pizzas into correct number of slices and either send with a Server into dining room or box for carryout. C.Operate cash drawer as needed being sure to make change correctly. Assist customers by taking order either over telephone or at front counter being sure to follow prepared script. Enter order into the computer system. D.As needed, while open for business, the person responsible for this position restocks the make table and cut table. Items for restocking are stored in the walk-in, reach-in, or under the make table, or some other refrigerated piece of equipment. III. CLOSING A.When the restaurant closes, the person responsible for this position cleans up and closes down their work area. This includes these integral steps: 1. Clean out the reach-in cooler using hand towel and soapy water. 2. Clean top and front of oven using hand towel and soapy water. 3. Cover all food items with clean stainless steel cover(s) or plastic cover. 4. Clean all stainless with hand towel and soapy water. 5. Clean out the inside of make table. NON-ESSENTIAL: The following are job functions customarily performed by the person responsible for this position, but are not considered essential functions. A.Arrange work area to make pizzas. This includes these integral steps: 1. Preparing meat mix and veggie mix. This is a particular combination of ingredients. 2. Filling the make table with sufficient stock for the anticipated business. Many different items are kept on the make table. 3. Bringing pre-panned pizzas up to the make table to prepare for topping. 4. The area where this work is done is in full view of the customer. As such, this area needs to be kept clean as the work is in progress. B.Responsible for cleaning all equipment used in prep work. This includes cleaning and organizing shelves in the walk in refrigerator. C.When needed, person performing this position will be required to respond to customer at the carryout counter and drive-thru window. Locating orders. Cashing out customers' tickets in computer. Verifying order and thanking customers. D.At the end of the shift, but not at closing time, the person responsible for this position has certain assigned clean-up and restocking responsibilities. The make table, work area, and other areas in the restaurant are cleaned and prepared for the next shift. This includes these steps: 1. Sweeping and mopping floors. 2. Refilling the make table, reach-in cooler and walk-in refrigerator. 3. Cleaning the make table and reach-in cooler. E.Prior to closing, the person responsible for this position cleans and prepares the work area for closing and for the next day's business. This involves these steps: 1. Sweeping and mopping floors. 2. Refilling and restocking items on the make table. 3. Break down and clean the make table. 4. General cleaning throughout the area as in steps 1, 2, and 3 above. 5. Break down and clean the wing fryer, cut table and other equipment used in the production of food for customers. 6. Wash dishware, glassware, silverware, pans, and utensils used in preparing and serving food to customers. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Be able to perform or learn to perform the essential functions of the position, and do so at an acceptable pace. B. Mental alertness/intelligence. Position involves tracking the progress of items as they are being prepared; and quickly and accurately determining flow of products out of the oven. At times these responsibilities are performed by one person without supervision or assistance. As many as 25 to 35 pizza and other food items may be baking at one time. Must possess sufficient mental ability/intelligence to work effectively without supervision or assistance and to perform the job functions in a consistent and reliable manner. C. Sufficient physical condition to perform the functions of the position. Position involves these physical processes: 1. Lifting. Must be able to lift 15 pound boxes of cheese and 40 pound cases of wings (4, 10 lb. bags). 2. Bending and stooping. Must be able to stoop down and bend over to stock items stored in reach in refrigerator or under the maketable. 3. Standing/walking. One hundred percent of on job time is spent standing and walking. 4. Seeing/vision. Must have sufficient visual ability to read written instructions, prepare food items, and maintain clean area. 5. Hearing. Must possess sufficient hearing capacity to respond to verbal orders and instructions from supervisor or co-workers. Must be able to hear customer orders as given over the phone. 6. Speaking/verbalizing. Must be able to provide verbal information to co-workers and supervisors as to status of orders, materials needed to fill orders, problems or difficulties that may arise as the job is in progress. Must be able to verbalize order instructions to customers. 7. Hand/eye coordination and manual dexterity. Position involves manually preparing food products for customers following exact weights and measures according to company specification, while as many as 25 to 30 orders are waiting to be prepared. Order tickets are identical in color, size and shape, which reduces visual cues for distinguishing between colors. 8. Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees. 9. Reaching. Position involves reaching into oven to extract product, reaching over head to obtain boxes and other items. D.Reading. Must be able to read at a sufficient level to follow written directions for product preparation, recipes, and comprehend simple written commands. E.Self-control. Must be able to work under conditions of extreme stress due to pressures from volume of business, time and variety of orders, while maintaining self-composure and interacting effectively with co-workers and supervisors. EQUIPMENT USED: "Pizza Wheel". This is a device with a wooden handle and a round stainless steel blade similar to a wheel that is used to cut certain types of pizzas. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments to wash, rinse, and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Portion Cups". These are volumetric cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are metal or plastic items, round in shape, of varying diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a tool consisting of a handle attached to a small wheeled drum that is dotted with plastic protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products. "Reach in". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to scrape the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. "Kitchen Utensils". Such as knives, spoons, spatulas, etc. "Miscellaneous Items". Such as carryout boxes, delivery pouches, hand towels, etc. "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
$22k-28k yearly est. 1d ago
Guest Reception Representative
Description This
No degree job in Boyne Falls, MI
Benefits: Joining our team comes with a range of benefits, starting on Day One!
Full-time benefits are Medical, Dental, Vision, 401K, Paid Sick Time, and more!
We offer work life balance- PTO
Advancement Opportunities
Tuition Reimbursement
Team Member Travel Program with deeply discounted rates
Why Us:
Company growth: Experience being a contribution to our growing success.
Customer satisfaction: Contribute to the happiness of our valued customers.
Passionate team: Join a team that values customer obsession.
$16.00 Hourly plus commission
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications:
Diploma or equivalent
General office experience.
1 year of Customer Service experience
Intermediate knowledge of MS Office applications
Must be willing to work weekends
Responsibilities: As a Guest Reception Representative, you play a critical role in ensuring a positive and welcoming experience for all guests. Your responsibilities include:
Greet guests warmly and professionally, whether in person or over the phone.
Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards.
Follow processes outlined in the Guest Reception Training Manual SOP.
Maintain positive working relationships with Sales, Marketing, and Administrative teams.
Distribute and collect Guest Registration Forms, assisting guests with any inquiries.
Accurately assign guests to Sales Representatives in the order of their arrival.
Ensure timely updates of guest information in Concierge.
Answer all incoming calls, conduct research on customer issues, and advance to a manager/supervisor when necessary.
$16 hourly Auto-Apply 16d ago
Senior Master Technician - Diesel
Brown Motors, Inc.
No degree job in Petoskey, MI
Brown Motors, an established automotive dealership specializing in Ford, Chrysler, Dodge, Jeep, and Ram (CDJR) vehicles, is excited to unveil our latest expansion-a 15,000 sq ft addition that encompasses new commercial and retail bays, a modern break room, enhanced parts capacity, an updated locker room, and an expanded tool room. In conjunction with this development, we are eager to enlarge our talented team.
We are currently seeking a highly skilled and certified Flat Rate Diesel/Commercial Technician to join our growing family. This pivotal role offers the opportunity to work on an array of vehicles, contribute to pioneering new service processes, and help us continue to provide unparalleled service to our clients.
At Brown Motors, we are proud of our enduring legacy and commitment to excellence that traces back to 1898. Our dealership extends beyond vehicle sales-it's a thriving community where our employees prosper. We promote a supportive and collaborative environment that honors each team member's contributions, fostering professional growth and development. Our team is committed to maintaining the highest standards of service and integrity, ensuring that every interaction is characterized by respect for colleagues and customers alike. At Brown Motors, we don't just service and sell cars-we forge lasting relationships.
Compensation for this role is based on skill level and is paid at a flat rate, supplemented by performance bonuses.
Flat Rate Compensation:
Level I: $25.73
Level II: $28.38
Level III: $29.97
Master: $34.27
Senior Master: $36.35
Performance Bonuses:
46-50 Hours: $1.75 per flat rate hour
50.1-55 Hours: $3.00 per flat rate hour
55.1-60 Hours: $4.00 per flat rate hour
Over 60.1 Hours: $6.00 per flat rate hour
Additional Compensation for Heavy Trucks:
An extra $2.00 per flat rate hour
Training and Allowances:
All training is paid. Brown Motors also covers transportation, meals, and lodging for offsite training.
$100 allowance for prescription safety glasses every five years.
$50 yearly allowance for boots.
Join us at Brown Motors, where your skills will drive our success and contribute to a legacy of excellence in automotive service.
Responsibilities:
Perform high-quality maintenance and repair work on heavy-duty and diesel engines, focusing on Ford and/or CDJR models, in addition to a variety of commercial vehicles.
Utilize diagnostic equipment to accurately identify and resolve mechanical issues.
Ensure all maintenance and repairs meet or exceed factory and dealership standards.
Stay up-to-date with ongoing training and certifications related to CDJR and or Ford products, heavy-duty, and diesel technology.
Provide exceptional customer service by communicating effectively with the service team regarding customers service needs.
Requirement:
Certification as a Heavy-Duty/Diesel Technician, with a strong preference for individuals with Ford or CDJR certification or experience. Ideally manufacturer and ASE certifications.
Proven experience in diagnosing and repairing heavy-duty and diesel vehicles.
Familiarity with the latest automotive technologies and diagnostic tools.
Excellent problem-solving skills and attention to detail.
Strong organizational skills and the ability to work in a fast-paced, expanding environment.
Commitment to quality workmanship and a positive team attitude.
Equal Opportunity Employer Statement:
Brown Motors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other legally protected status.
$6 hourly Auto-Apply 60d+ ago
Clinical Quality Nurse Specialist
Hospice of Michigan 4.7
No degree job in Gaylord, MI
Come join Hospice Of Michigan!
As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every person, Every time." Hospice Of Michigan is looking for a Clinical Quality Nurse passionate people to provide high quality patient care to join our team!
Job Summary: Responsible for providing ongoing clinical practice monitoring in support of the mission of NorthStar Care Community. The Clinical Quality Nurse Specialist is responsible, through monitoring and supporting clinical staff, for ensuring quality and compliance with practice standards and regulatory requirements, thereby ensuring that patients and caregivers receive the best hospice experience possible.
Essential Functions:
Demonstrates and teaches NorthStar Care Community protocols and standards and regulatory requirements as they relate to the patient care delivery process.
Demonstrates the highest standards of charting and clinical care management.
Demonstrates expertise in infection control practices and compliance with organizational infection control policies and procedures.
Proactively assists in identifying learning and performance needs of clinical staff, including newly hired and current staff.
Conducts patient visits with clinicians to monitor for compliance with the Five Star Visit model in addition to compliance with clinical standards of practice, compliance to policies and procedures, and compliance to regulatory requirements.
Conducts patient chart audits to assess clinician's ability to document timely, accurately and thoroughly, focusing and documenting patient decline related to terminal diagnosis.
Provides immediate performance feedback to the clinician following a clinical visit. Communicating results of the audit. Identifying both positive practices as well as areas of opportunity.
Collaborates with nursing leaders, providing results of auditing activities and coordinating a plan for performance improvement.
Collaborates with Institute staff to meet the educational needs of clinical staff when deficiencies are identified during chart audits and patient visits.
Acts as a teacher and mentor to newly hired staff as well as current staff to poise the staff member for success.
Reviews various sources of quality data with quality and compliance leadership to identify areas of opportunity to improve clinical practice in the organization.
Documents all audits into the NSCC quality monitoring platform.
Collaborates with clinical leadership to continuously improve clinical practice and achieve high quality consistent patient outcomes.
Proactively participates in quality assurance processes/programs.
Attends IDT meetings to ensure discussion is focused on updating plans of care, documentation is complete and includes objective and evidence of ongoing decline.
Participates in survey preparedness activities as needed.
Maintains a positive working relationship with internal and external customers.
Periodically attends scheduled team RNCM meetings to foster education, priorities, provide support.
Utilizes allocated supplies and resources appropriately to ensure business outcomes are met.
Adjusts to changes in workload and schedules based on changing team priorities.
Actively participates in internal and external education, training, in-services, and other activities to promote personal and professional growth.
Adheres to organizational code of conduct, policies and procedures and all regulatory and legal requirements.
Adheres to the NorthStar standards to care for every person, every time, 100% of the time.
Qualifications:
Bachelor of Science in Nursing preferred. Registered Nurse (RN) licensure in the State of Michigan required.
Three (3) to five (5) years of demonstrated experience in Hospice RN case management required.
Advanced knowledge and clinical expertise in hospice and palliative care required.
Demonstrated strong understanding of regulatory/compliance requirements and performance improvement processes.
Certification in hospice and palliative nursing (CHPN) preferred.
Demonstrates characteristics, skills and enthusiasm for teaching and mentoring staff.
Demonstrated subject matter expert for electronic medical record.
Demonstrated ability to organize, prioritize and manage teaching, learning, training, and human performance technology projects required.
Demonstrated willingness to add to own professional growth.
Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions.
Must have demonstrated ability to work cooperatively with and collaborate with others to achieve project outcomes.
Ability to effectively use technology in support of management and clinical operations.
Must possess sound judgment; effective organizational, prioritization and follow-through skills;attention to detail; accuracy; dependability; tact; and ability to maintain confidential information.
The physical demands of the position include vision, effective speech, and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted.
Must have reliable transportation and willingness to travel and maintain the rigors of a busy schedule.
Frequently works variable hours/days; activities and workload may require extended days.
Must demonstrate eligibility to work in the United States.