Service Manager
Area manager job at Bridgestone
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Sin On Bonus $1500.00
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $20.00 - $30.00
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Operations Manager
Winona, MN jobs
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.
Why work at MCC:
Compensation: Competitive Compensation
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Responsibilities:
Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets.
Assures the compliance of behavior-based safety initiatives and continuously improves safety performance.
Executes quality control plans for compliance to standards and drives variation reduction within the process.
Assesses on-time delivery performance and develops actions to improve and sustain high level of performance.
Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling.
Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis and Lean Policy Deployment methodologies.
Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements.
Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions.
Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable.
Promotes, prepares, and participates in kaizen activities. Sustains results.
Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools.
In conjunction with Human Resource Manager, coordinates appropriate “required to operate” and “required on roles” staffing levels.
Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines.
Coaches and mentors team members to assure their ongoing development
Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases.
Participates in special projects and performs other duties as assigned.
Qualifications:
A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change and change management, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.
Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience.
Minimum of 7 years' experience in Operations Management and/or Lean Management.
Printing industry experience is preferred.
Experience in being a change agent in complex transformational activities.
Significant experience in implementation of Lean principals as they apply to manufacturing operations.
Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures.
Excellent communication skills
Advanced excel skills
#APPCAST #LI-CL1
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.
Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Area Category Manager - Cookeville / Knoxville Area
Cookeville, TN jobs
This role is in-person, not remote.
Work Schedule: Monday - Friday > 8am - 5pm (flexible)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop implementation plan for category strategy customized for multiple Distribution Centers. Ensure implementation is in alignment with overall US Foods category strategy and goals and defined Area needs.
Review assigned Area product assortment and gauge product penetration, noting slow or dead SKUs as well as growth opportunities.
Responsible for profitable sales growth within assigned categories for their Area.
Request exception SKUs, as needed, to finalize Area assortment, determine DWOs, and create conversion plans.
Ensure Area product assortment is in alignment with US Foods category strategy and work to reduce SKU duplication.
Ensure all local customer needs are met and are aligned with the national strategies.
Maintain lead role in consistently gathering local market data for multiple DCs in assigned Area (including trends) through feedback and intelligence from culinary team, sales staff, and vendor partners.
Report new product opportunities and provide data on competitors. Finalize Area assortment and core complement and exception SKUs.
Facilitate product training and new product introductions, with DSS, Specialists and sales staff.
Ensure product/brand message is in alignment with overall USF strategy.
Work closely with the culinary team, conducting planning meetings to identify accounts and categories and their potential opportunities.
Support and facilitate all FSQA inquiries for the assigned Area through appropriate procedures and work closely with the Region team on any national or regional vendor issues.
Support major Area-specific account bids through thorough analysis, coordinate customer on-boarding, and keep sales staff informed of ongoing category strategy.
SUPERVISION
None
RELATIONSHIPS
Internal: Regional, Area and Distribution Center staff, up to and including members of the leadership team.
External: Customers, vendors, suppliers and all national / local food brokers.
QUALIFICATIONS
Education/Training: Four-year college degree in business or related field, or equivalent field experience required.
Related Experience
: Minimum 7 years category management experience required, with some project management experience preferred, ideally this experience will derive from the food service or food manufacturing industries.
Knowledge/Skills/Abilities:
Must possess the ability to operate successfully within a matrix organization, working effectively with multiple groups.
Must be able to work in a team setting, drive organizational transformations and support change management within the organization.
Must be able to provide fact-based recommendations across a variety of management levels resulting in buy-in and improvement in category performance.
Must be self-directed and highly motivated, possessing a strong business acumen, sound interpersonal skills, and excellent presentation skills.
Proficiency in Microsoft Word, and Excel required; working knowledge of PowerPoint is required, working knowledge of Microsoft Access a plus.
Auto-ApplyRoute Service Manager - UniFirst
Macon, GA jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Henderson, NV jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Kerrville, TX jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Albuquerque, NM jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Durham, NC jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Medley, FL jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyRoute Service Manager - UniFirst
Phoenix, AZ jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyMarket Service Manager - UniFirst
Phoenix, AZ jobs
Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles.
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
Auto-ApplyRoute Service Manager - UniFirst
Nashville, TN jobs
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyNew Business Manager , Spartanburg, Upstate SC
Spartanburg, SC jobs
Develop a sound business plan to capture and penetrate market share within the division's footprint, focusing on Division customers with sales potential > $0.5m annually. Responsible for producing new account revenue in line with current organization and individual targets and quotas (minimum of $2 million in first year, $6 million annually in following years), or annual target agreed with Division President and VP Sales.
Utilizing Key Performance Indicators (KPIs), focus on (1) opening highest potential new accounts, (2) sales dollars, and (3) gross profit dollars of all new accounts.
Responsible for sourcing, pursuing, securing and developing highest potential new business that can be transitioned to a Territory Manager (TM) in order to achieve annual sales and profit operating plans; maintain a pipeline of new, emerging high potential clients.
Research potential customer requirements, menu design, business size, current suppliers, etc.; analyze current trends within the market and remain informed of market conditions, product innovations, competitors' products, prices, and sales; share information with customers, along with new menu ideas and products, as part of value-added services provided.
Work with Category and Segment Specialists to create order-guide/pricing for prospective accounts; develop and present compelling offering to prospective accounts.
Complete new customer credit application forms; work with Customer Solutions Coordinator, Sales Coordinator and TM to ensure an effective on-boarding process as well as to facilitate a smooth handover of the new account to the TM and Sales Coordinator, including any AR responsibility while in development.
Maintain full understanding of company IT tools to identify high potential opportunities and update progress; utilize Company-approved data base for lead generation; communicate with District Sales Managers on field intelligence and observations.
Selective involvement in the SOS process, only for accounts recently opened by NBM where they are at-risk of churn. Visit customers, understand concerns and change offerings, pricing as required; maintain contact with new accounts as required; conduct Customer Business Review (CBRs) with critical customers upon request.
Maintain ongoing relationships with key decision makers; leverage industry contacts to "follow" decision makers as they move
Attend sales meetings, food shows, and vendor, marketing and industry events to network with prospective accounts
Share skills and experience with TMs in at 1 - 2 sales meetings/year i.e. how to on-board, do account research, penetration, warming and closing techniques
Other duties assigned by manager.
Education/Training:
High School diploma or equivalent; Bachelor's Degree preferred.
Related Experience:
Must possess a minimum of 3 years sales experience required
Minimum 3 years of experience opening accounts greater than $0.5m, preferably in foodservice industry
Exceptional sales and interpersonal skills and proven ability to warm, convert, and close high-potential new street accounts required.
Overnight travel may be required to participate in trainings, meetings, or other company events.
Knowledge/Skills/Abilities:
Excellent communication and negotiation skills required, as well as strong interpersonal skills and ability to successfully build relationships internally and externally, leveraging relations to achieve business goals.
Able to present in front of large groups of people utilizing creative presentation skills.
Highly motivated, results-driven and able to work autonomously; detail-oriented, ability to work under pressure and meet tight deadlines.
Working knowledge of Microsoft Word, Excel and PowerPoint is required.
#LI-PL1
Auto-ApplyArea Manager
Columbus, OH jobs
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:
Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
Qualifications:
Education: Bachelor's degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:
Proven ability to manage multifamily property operations with a hands-on, proactive approach.
Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
Proficient in property management software, preferably with expertise in AppFolio
Strong financial acumen with experience in budget development and fiscal management.
Ability to think big picture, while also has great attention to details
Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
District Manager
San Jose, CA jobs
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
District Manager
Santa Rosa, CA jobs
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
District Manager
San Francisco, CA jobs
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
District Manager
Sonoma, CA jobs
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
District Manager
Fremont, CA jobs
The Company
Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in...
Job Description
We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives.
This includes:
Hiring, developing and retaining top retail talent
Strategizing & motivating store teams to meet and exceed business goals
Ensuring high levels of operational and visual excellence across your portfolio of stores
Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably
Leading by example and fostering and maintaining an inclusive, collaborative work environment
Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must.
You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director.
Scope
Specifically, you'll be responsible for the following:
Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment
Driving a consistent, branded customer experience across all of your stores
Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens
Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals
Leading by example and creating a culture of celebration and recognition of outstanding team performance
Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience
Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales
Overseeing payroll management for your portfolio of stores
Ensuring your stores are operating in compliance with all Marine Layer policies & procedures
Qualifications
It bodes well if you are…
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities.
Customer Obsessed
You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences.
Experienced in Multi-Unit Retail Management
We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles.
Fine Print: (we ask that you have the following to apply.)
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Proven track record of building diverse, high performing teams with an inclusive environment
History of delivering an exceptional customer experience via all channels
Experience working within an omnichannel retail environment
College degree preferred
4+ years of relevant experience, at least 2 years in a retail environment.
Ability to travel overnight and/or between stores as required
Perks
Competitive pay and potential for equity compensation
Flexible time off
Health, Vision and Dental Insurance available
401k with Matching
Flexible Spending Accounts
Parental Leave
Wellness Allowance
Cell Phone Reimbursement
Mileage Reimbursement
TO APPLY
Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position.
Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe.
1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account
2. Double-check the email address: most hiring messages come from either ************************ or ********************
If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that)
4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Service Manager
Area manager job at Bridgestone
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
Sin On Bonus $1500.00
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Pay Range: $20.00 - $30.00
Responsibilities
* Assign and schedule work duties to auto service staff according to individual skill level.
* Serve all automotive service needs of customers.
* Oversee the hiring and training of an effective auto service team.
* Ensure high teammate retention.
* Maintain compliance with quality standards.
* Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
* Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
* Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
* Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
* Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
Minimum Qualifications
* High School Diploma or equivalent.
* 4 years of auto service technical experience.
* 1 year of service manager or service writer experience.
* Problem solving - customer complaints.
* Aptitude to manage inventory, scheduling, equipment maintenance, etc.
* Capacity to lead and coach others.
* Teammate and customer/communication skills.
* Ability to recruit and select technicians successfully according to store requirements.
* Willingness to continue education and remain current in automotive repair issues.
* Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
PREFERRED QUALIFICATIONS
* 2 year degree or equivalent.
OUR CREW KNOWS BENEFITS
* Medical, Dental and Vision - Starting day 1 for all our teammates
* Paid vacation and holidays
* On-the-job training and company-funded ASE certifications
* Flexible work schedule
* 401(k) match
* On demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
* Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
* Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
* Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
* A supportive and engaging onboarding experience to ensure a smooth transition into our team.
* The opportunity to develop and grow, through training and regular mentorship.
* Corporate Social Responsibility activities.
* A truly global, dynamic and challenging work environment.
* Agility and work/life effectiveness and your long-term well-being.
* A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.