Technical Support Representative jobs at Brivo - 67 jobs

Join the Clean Energy Revolution Become a Technical Specialist Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be joining the Metro West Field Engineering team primarily supporting Compton, Santa Monica and Whittier Districts. Our team is responsible for distribution system planning, capital scoping, and directly supporting customer projects from new construction and renovations to resolving power related concerns. You will be involved in feasibility assessments, technical design and cost estimation of distribution system and customer driven projects working together with Design & Field Asset Services (DFAS) and operations to ensure alignment with applicable standards and strategic objectives. As a Technical Specialist Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? **Responsibilities** + Collaborates with business stakeholders to define data requirements and translates business questions into analytical queries + Develops new processes with the goals of increasing productivity, reducing risk of system failure, promoting efficiency in workflow, and meeting or exceeding key operational performance targets + Updates and revises technical manuals based on policies and procedures, manufacturer information, industry standards and best practices + Provides input into the definition and documentation of the technical delivery policy, process, standards and documentation templates, collaborating with the product development team on product design and upgrades + Supports substation in creating goals for bill of material processing, setting monthly targets with support from transmission and distribution + Delivers independent execution of established and emerging work processes and systems + Communicates status of projects and studies, assists with planning and scheduling, and ensures alignment of communications initiatives to meet business unit goals and overall strategy, including consistency in tone, message, and approach + Conducts data analysis to develop insights and identify trends from large datasets regarding substation package intake and processing + Lead major projects that have major financial or operational impact to the operating unit and/or company + Performs in-depth analysis, develops recommendations, and provides consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve + A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. **Minimum Qualifications** + Seven or more years of experience providing technical support. + Experience defining data requirements and building analytical queries. + Possess a valid Class C Driver's License. Preferred Qualifications + Demonstrated ability to create and maintain a safety conscious work environment. + Seven or more years of planning experience at SCE or one of our design contractors. + Extensive experience with underground and overhead design and construction standards. + Strong knowledge of SCE's Rules and Tariffs governing how SCE's builds and operates its system. + Experience supporting technical projects in the areas of planning, construction, and operations. + Experience organizing, leading or providing direction to cross-functional teams. + Demonstrated ability to mentor, provide guidance, and explain technical concepts/standards to customers and new employees. Additional Information + This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. + Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! + Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. + The primary work location for this position is (Dominguez Hills). However, the successful candidate may also be asked to work for an extended amount of time at (alternate work location). + Position will require up to 50% traveling and being out in the field throughout the SCE service territory. + This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.

Join the Clean Energy Revolution Become a Technical Specialist Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be joining the Metro East 1 Field Engineering team primarily supporting Montebello and Ontario Districts. Our team is responsible for distribution system planning, capital scoping, and directly supporting customer projects from new construction and renovations to resolving power related concerns. You will be involved in feasibility assessments, technical design and cost estimation of distribution system and customer driven projects working together with Design & Field Asset Services (DFAS) and operations to ensure alignment with applicable standards and strategic objectives. As a Technical Specialist Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? **Responsibilities** + Collaborates with business stakeholders to define data requirements and translates business questions into analytical queries + Develops new processes with the goals of increasing productivity, reducing risk of system failure, promoting efficiency in workflow, and meeting or exceeding key operational performance targets + Updates and revises technical manuals based on policies and procedures, manufacturer information, industry standards and best practices + Provides input into the definition and documentation of the technical delivery policy, process, standards and documentation templates, collaborating with the product development team on product design and upgrades + Supports substation in creating goals for bill of material processing, setting monthly targets with support from transmission and distribution + Delivers independent execution of established and emerging work processes and systems + Communicates status of projects and studies, assists with planning and scheduling, and ensures alignment of communications initiatives to meet business unit goals and overall strategy, including consistency in tone, message, and approach + Conducts data analysis to develop insights and identify trends from large datasets regarding substation package intake and processing + Lead major projects that have major financial or operational impact to the operating unit and/or company + Performs in-depth analysis, develops recommendations, and provides consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve + A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. **Minimum Qualifications** + Seven or more years of experience providing technical support. + Experience defining data requirements and building analytical queries. + Possess a valid Class C Driver's License. Preferred Qualifications + Demonstrated ability to create and maintain a safety conscious work environment + Seven or more years of planning experience at SCE or one of our design contractors + Extensive experience with underground and overhead design and construction standards + Strong knowledge of SCE's Rules and Tariffs governing how SCE's builds and operates is system + Experience supporting technical projects in the areas of planning, construction, and operations + Experience organizing, leading or providing direction to cross-functional teams + Demonstrated ability to mentor, provide guidance, and explain technical concepts/standards to customers and new employees Additional Information + This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. + Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! + Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. + The primary work location for this position is Pomona, CA. + Position will require up to 50% traveling and being out in the field throughout the SCE service territory. + This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.

It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Peterson Cat has the immediate need for an eCustomer Support Representative based at our San Leandro, Ca location. JOB DESCRIPTION This position serves as a vital link between Peterson and our valued customers. Responsibilities include sales activities for e-commerce offerings from Peterson to increase online parts revenue and line-item growth by enhancing e-customer support capabilities. Position is responsible for data measurement, achieving key metrics, monthly reports/tracking, and ongoing training support for customers and Product Support Sales Representatives. Also responsible for reaching out to customers, offering product support, and measuring/reporting progress. This position requires the eCustomer Support Representative to be away from the employer's place of business more than 50% of the time interacting with customers at their locations and/or job sites. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Promotes the sale and adoption of the full digital suite of customer tools from Caterpillar, including but not limited to Parts.Cat.com online purchasing platform, VisionLink service application, Condition Monitoring Services, Cat Digital, Cat Card, product QR Codes, SIS product subscriptions and Customer Value Agreements (CVA) for Peterson. Promotes the sale of Cat Electronic Technician (ET) software DPC Training and Peterson University Training courses. Work with Product Support and Machine Sales Representatives to develop strategies and solutions for customers that increase eCommerce platform knowledge and use. Create go-to-market strategy for marketing and unassigned customers, within an assigned territory that increase eCommerce platform knowledge and use. Visit assigned Peterson customer accounts with Product Support Sales Representatives, Machine Sales Representatives and/or e-Customer Support Manager. Be able to create and communicate the value of Peterson's e-business portfolio to customers in the field and at their job sites. Makes sales calls on unassigned Peterson customer accounts via phone and in person. Follow through on the sales process from customer identification, prioritization to collecting purchase orders for software sales and progress on customer PartsStore usage. Support Sales plans through our websites. PartsStore implementation, access control, troubleshooting and handling new customer requests. Provide expanded platform customer training when requested. Travel to customers at job sites throughout Peterson territory to assist online users at their workstations, testing process from customer's computer. Must be able to travel more than 50% of time, with occasional overnight travel to customers, job sites, and to company subsidiaries. OTHER JOB FUNCTIONS Works collaboratively in a team environment with a spirit of cooperation. Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. Respectfully takes direction from supervisor/manager. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or General Education Degree (GED); and a minimum of five years of related experience in parts, sales, or service industry, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Bachelor's Degree from a fully accredited college in Business or other closely related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver's license and satisfactory driving record The annual pay range for this position is: $74,000- $84,000. We also offer a total compensation package in addition to base salary. Peterson Holding Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Qualifications Qualified to support all basic meter systems (NextCentury, Tehama, and Inovonics) Qualified to support at least 2 more complex systems or Gas & Electric issues. Able to clearly explain complex technical issues, both verbally and in writing. Expert at prioritizing important and urgent work to meet deadlines Able to solve a range of issues from redundant to complex Able to independently analyze and reason to make unaided decisions Talent to stay positive and productive under pressure Education & Experience Preferred nine months Meters Department experience Understand at least 2 more complex systems or Gas & Electric issues.

Join the Clean Energy Revolution Become a Design Process Support Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll represent design personnel on cross-functional teams addressing departmental, technical, and policy matters, while contributing to major corporate and operational initiatives, provide guidance to process development teams by identifying design and process issues, as well as recommending solutions and managing related documentation and training. You will also serve as a liaison between Transmission & Distribution Design and key stakeholders. This includes regulatory, legal, governmental affairs, real estate, standards engineering, and IT, to ensure alignment on design standards, processes, and procedures. This Design and Field Asset Services team supports Design groups in the areas of project design and management (technical system knowledge, tariff interpretation, design tools usage and overall policy and process knowledge). Additional services provided through this team include support through the Design Support Help Desk to answer process and technical questions from Design and other stakeholder personnel. As a Design Process Support Advisor, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? **Responsibilities** + Oversees and executes contracts and agreements in compliance with administrative instructions and regulatory requirements + Ensures that permits and easements for facilities are obtained in accordance with all relevant city, county, and additional agencies + Develops and implements data management practices to sustain model integrity + Directs and coordinates transmission and distribution activities that provide energy services to customers, leading outage management, facility maintenance and capital improvements + Obtains management approval for on-going projects and conducts tracking, analysis and resolution of project cost, scope, resource and schedule issues, ensuring commitment on detailed work plans, including contingency and communication plans + Retrieves, analyzes and summarizes business, operations, customer and economic data in order to develop business intelligence, optimize effectiveness and predict business outcomes + Identifies, analyzes, and interprets trends or patterns and prepares ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisions + Monitors budget variances on a regular basis and prepares and monitors long term budget forecasts + A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity **Minimum Qualifications** + Seven years of experience in energy delivery Preferred Qualifications + Five or more years of experience working in a Planning organization as a Planner or Designer. + Bachelor's degree. + Working knowledge of Transmission and/or Distribution Design standards, Design and Pricing tools - Design Manager (DM), Autodesk Utility Design (AUD), or SpidaCalc. + Proficiency and experience with the application of Microsoft Word, Excel, PowerPoint, Outlook, SharePoint and Visio. + Experience in preparing and making presentations to organizational management and/or internal groups. + Demonstrated effective resource and project planning, decision making, results delivery, team building, and ability to stay current with relevant technology and innovation. + Ability to work well in a team-oriented environment, matrix reporting structure and maintain professionalism and a positive attitude while handling a heavy workload. + Ability to follow and support Edison safety protocols and safe work practices. + Project Management certification Additional + The position's work mode is remote. Employee is able to work primarily at home or remote however, the employee may be expected to come to an SCE facility on occasion. Unless otherwise noted, employees are required to work and reside in the state of California. Hiring organizations can add further requirements related to specific jobs. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. + Visit our Candidate Resource (************************************************************ page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! + Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About Southern California Edison The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world. Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at **************.

Qualifications * Qualified to support all basic meter systems (NextCentury, Tehama, and Inovonics) * Qualified to support at least 2 more complex systems or Gas & Electric issues. * Able to clearly explain complex technical issues, both verbally and in writing. * Expert at prioritizing important and urgent work to meet deadlines * Able to solve a range of issues from redundant to complex * Able to independently analyze and reason to make unaided decisions * Talent to stay positive and productive under pressure Education & Experience * Preferred nine months Meters Department experience * Understand at least 2 more complex systems or Gas & Electric issues. Overview Technology Specialists act as product escalation function for both Meter Specialists and Field Technicians. Technology Specialists work to resolve high-level product concerns as they relate to submetering and the Meters department. The process includes, but is not limited to, researching and understanding meter issues from simpler to more complex systems, support of mixed systems, Gas & Electric issues along with related legal and compliance issues. Responsibilities * Offer cause and effect explanations to clients for product concerns that they have * Following up with Conservice team members to ensure that solutions are found * Understand or research complex and less known systems to find solutions in a timely manner * Organizing workload by filtering emails and chats based on priority * Organize and track information to effectively prioritize work * Communicate with leadership, field technicians and clients regarding challenges and then brainstorm ideas to resolve * Document recurring simpler issues that could be resolved by Meter Specialists to enable faster initial resolution and increase skills * Other duties as assigned by leadership

Full-time Description LAC seeks a bilingual Technical Information Specialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position. Responsibilities Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues. Analyze site analytics Compose original content in English and Spanish; translate existing content to/from Spanish Develop, disseminate and analyze user surveys to identify potential improvements to the site Support creation of online exhibits and outreach campaigns Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language) Requirements Master's degree in nutrition, public health, or related field Excellent bilingual reading comprehension and written communication skills required in English and Spanish. Experience using a content management system to manage website content, Drupal experience preferred Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc. Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs. Experience with web analytics to analyze user trends Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred Experience in general nutrition is not required, but helpful. Physical Requirements Ability to remain seated and work at a computer for extended periods. Use of standard office equipment, including keyboard, mouse, and phone. Participation in virtual meetings and online presentations as needed. Occasional handling of light materials up to 10 pounds. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development EEO Statement The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description $65,00 - $74,000

Introduction At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth. Job Summary The IT Service Desk (L1) agent is the first point of contact for employees seeking technical help. You will triage, resolve, and escalate incidents and requests in ServiceNow, with an emphasis on customer service, documentation quality, and meeting SLAs. This role suits someone who enjoys problem solving, communicating clearly, and leaving users feeling supported. Role Purpose & Impact Restore service quickly and accurately, minimizing business disruption. Improve self-service and ticket deflection by contributing clear, reusable knowledge. Capture high-quality data (categorization, CI, impact/urgency) to enable reporting and root-cause analysis. Be the voice of IT set expectations, educate users, and escalate effectively when needed. Responsibilities Monitor ServiceNow queues; acknowledge new incidents/requests within SLA. Pick up tickets from chat/phone/email/portal; perform initial triage and troubleshooting. Handle AD account tasks (create/modify/disable, group membership, unlocks, password resets). Support Windows/mac OS, M365 (Outlook/Teams/OneDrive), VPN/MFA, printers, and peripherals. Enroll devices via Intune or Jamf; resolve basic compliance/profile issues. Document steps to reproduce, resolution notes, and user communications in ServiceNow. Escalate to L2/L3 with complete context and testing notes; follow through until closure. Contribute or update knowledge articles for recurring issues and how-to guides. Application support specifically 101 understanding of Veeva and support the client's Veeva access/administration requests. Serve as initial contact and accurately log/categorize/priority tickets in ServiceNow. Perform AD user lifecycle tasks and M365 basic administration (mailbox, aliases, Teams/OneDrive issues). Troubleshoot endpoints (Windows/mac OS) and standard software packages. Support remote access (VPN clients, MFA/SSO), Wi-Fi connectivity, and simple network printer issues. Assist with device imaging, re-provisioning, break/fix, and asset handling/tags. Deliver empathetic, clear communications; manage expectations and de-escalate when needed. Work within ITIL processes (Incident, Request, Problem basics) and comply with security policies. Participate in shift coverage, occasional after-hours, or weekend support as required. Qualifications 1 2 years in a service desk/help desk or customer-facing tech support role (internships count). Hands-on with ServiceNow (or similar ITSM), Active Directory, Microsoft 365, and Intune/JAMF basics. Windows/mac OS, M365/O365 apps, MFA/VPN, SSO basics, printers/peripherals. Excellent verbal/written communication and documentation skills. Comfort with ticket triage, prioritization, SLAs/OLAs, and detailed notes. Nice-to-Haves Certifications: CompTIA A+, ITIL 4 Foundation, HDI Support Center Analyst, Microsoft Fundamentals (MS-900/MD-900). Basic scripting (PowerShell/bash) for repetitive tasks and simple automations. Familiarity with Okta/Azure AD, Zoom/Webex admin, SCCM/Autopilot, JAMF Pro, or similar tools. Security: phishing triage, disk encryption, and least-privilege concepts. Success Metrics (KPIs) First Contact Resolution (FCR) and Customer Satisfaction (CSAT). SLA attainment for response and resolution times. Available Shifts Monday-Friday 7:00am-4:00pm PST Monday-Friday 8:00am-5:00pm PST Benefits 401k match Comprehensive group health, dental, vision benefits Life insurance/LTD Discretionary PTO Salary: $40,000-$45,000 Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Mission Statement The mission of SA Recycling is to redefine the Scrap Metal Industry to meet today's challenges and tomorrow's opportunities by being the industry leader in safety and environmental compliance, by building lasting customer relationships, by fostering professional growth for our employees, and by sharing our success with the community. Summary Description Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems Objectives * Operate safety equipment, and use safe work habits. * Oversee the daily performance of computer systems. * Answer user inquiries regarding computer software or hardware operation to resolve problems. * Enter commands and observe system functioning to verify correct operations and detect errors. * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. * Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. * Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. * Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. * Refer major hardware or software problems or defective products to vendors or technicians for service. * Develop training materials and procedures, or train users in the proper use of hardware or software. * Confer with staff, users, and management to establish requirements for new systems or modifications Qualifications * Compliance with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures. * Associates degree in Computer Science, Information technology, or similar discipline required. * Bachelors degree preferred. * Three years previous experience in an IT environment required. * MCTS, MCDST, or similar certification preferred Skills * Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Speaking: Talking to others to convey information effectively. * Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Reading Comprehension: Understanding written sentences and paragraphs in work related documents. * Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination: Adjusting actions in relation to others' actions. * Instructing: Teaching others how to do something. * Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. * Monitoring: Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Knowledge * Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. * Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. * Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. * Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. An offer of employment by SA Recycling is contingent on the satisfactory completion of a post-offer drug screen, physical exam, and background check with a credit check (if position specified). All US applicants must be 18 years of age or older.

Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems. The Key to Our Success Our success is due in large part to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join the Evergreen team. Think you have what it takes? Great! We welcome you to submit your qualifications for this great career opportunity at Evergreen Fire and Security. The Opportunity This opportunity as a Junior Technician at Dugway Proving Ground in Utah is perfect for an individual who is passionate about growing in the low-voltage industry. This individual works under the supervision of the Site Lead to train on installations, testing, and maintenance of various systems. The Responsibilities Provides assistance with installation, repair, and testing of systems used by Evergreen Serves as the face of Evergreen to our customers onsite by providing top-notch service and product training Ensures safety through compliance with relevant State and Federal regulations Handles administrative responsibilities The Necessities Basic electrical wiring experience Basic computer skills (Microsoft Office) Good communication skills to interface with customers Must be able to pass a pre-employment and continued random background, drug, and MVR screenings Ability to obtain a government clearance Great to Have Low-Voltage training Government clearance Prior experience working on government contracts or military bases OSHA 30 certificate Trainee Card The Benefits Competitive pay Paid Time Off (PTO) Paid holidays Medical, dental, and vision insurance plans 401(k) plan Up to 4% match available 100% vested from day one Healthcare flexible spending accounts Dependent care flexible spending accounts Employee Assistance Program (EAP) Company-sponsored group term life insurance Corporate perks program Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance Hourly rate is $21 - $25/hr for well-qualified candidates. We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at ********************** Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities. No applicant for employment is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who has the ability to multitask and is comfortable working as part of a team to create an overall friendly, safe and clean environment for both customers and employees. Essential Duties & Responsibilities: · Take measures to preserve the safety of employees and all others in the work location. Conduct sales transactions accurately and quickly. Enter all transactions intothe register, accept payments and account for all funds. Operate POS (cash register and fuel console) precisely and accurately handle money and other types of payment received for product sold. Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast food sales. Check identification for alcohol, tobacco and lottery products according to company policy. Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals. Review and adhere to all city, county, state, and federal laws affecting store operations. Maintain a neat personal appearance and wear company uniform and name tag at all times. Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager. Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out. Sweep floors and spot mop as well as clean mop water as needed and before changing shifts. Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed. Ensure restroom is spot checked often and restocked when needed. Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment. Front Face Cooler and Hydrazone as well as dust merchandise. Clean all station windows. Straighten and organize backroom supplies and equipment as needed. Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques. Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed. Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid). Re-stock merchandise as needed to ensure no holes or sparse shelves. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed. Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g. MySupport. Participate in all store sales building, customer service, and team-building activities. Live and exemplify G&Ms Core Values. · When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Brew fresh coffee every 2 hours (set timers), maintaining condiment bar, monitoring fresh food availability; ensuring food totes are full at all time with next product thawing. When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts. Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc. Prepare for the morning rush by ensuring fresh coffee is brewed as well as creamer machine is clean and restocked. No matter the shift, an employee must be prepared to perform all other duties as assigned by Store Manager. Qualifications/Requirements A high school diploma or GED equivalent. Excellent computer skills / competency in PDI Enterprise POS (evaluation required). Excellent customer service skills. Excellent interpersonal skills. Ability to learn simple tasks quickly and work with little or no supervision. Basic math skills. Food Handlers Permit, if required by store/county. Ability to communicate (verbally and in writing) in English. Have open availability to work all shifts as needed at home store and other stores within district when the need arises. Physical Demands & Work Environment Work is performed in a Retail environment. Must be able to stand and/or walk for entire shift. Ability to lift and/or carry up to 50 pounds from ground to waist level. Ability to bend at waist with some twisting during workday. Ability to work with arms bent all day. Ability to stoop, kneel, and/or crouch while working. Ability to push and pull with arms up to a force of 20 pounds (i.e. utilizing a hand truck). Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.

Department : Retail Position Type : Full Time Reports to : Store Manager Compensation Type : Hourly No This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees. Essential Duties & Responsibilities: Take measures to preserve the safety of employees and all others in the work location. Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold. Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly. Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales. Check identification for alcohol, tobacco, and lottery products according to company policy. Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals. Review and adhere to all city, county, state, and federal laws affecting store operations. Always maintain a neat personal appearance and wear company uniform and name tag. Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager. Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out. Sweep floors and spot mop as well as clean mop water as needed and before changing shifts. Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed. Ensure restroom is spot checked often and restocked when needed. Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment. Front Face Cooler and Hydrazone as well as dust merchandise. Clean all station windows, straighten, and organize backroom supplies and equipment as needed. Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques. Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed. Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid). Re-stock merchandise as needed to ensure there are no holes or sparse shelves. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed. Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities. When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold. Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation. Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing. When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts. Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc. Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked. Qualifications/Requirements A high school diploma or GED equivalent. Excellent computer skills / competency in PDI Enterprise POS (evaluation required). Excellent customer service skills. Excellent interpersonal skills. Ability to learn simple tasks quickly and work with little or no supervision. Basic math skills. Food Handlers Permit, if required by store/county. Ability to communicate (verbally and in writing) in English. Have open availability to work all shifts as needed at home store and other stores within district when the need arises. Physical Demands & Work Environment Work is performed in a Retail environment. Must be able to stand and/or walk for entire shift. Ability to lift and/or carry up to 50 pounds from ground to waist level. Ability to bend at waist with some twisting during workday. Ability to work with arms bent all day. Ability to stoop, kneel, and/or crouch while working. Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck). Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands. Benefits Fully Employer paid Medical Plan option & additional plans. Fully Employer paid Life Insurance & additional plans. Medical Assistance Insurance Dental Insurance Vision Insurance 401(k)

Shift: Monday - Friday, 8-5pm Interviews Tentatively Scheduled for January 22, 2026 Under the direction of the Customer Service Supervisor, performs a variety of routine billing, accounting and financial duties related to customer accounts for water and sewer services. Also, handles residential plan review, customer relations either in person, over the phone or via written correspondence and revenue collection, along with other issues, often in emergency circumstances or with customers who are upset or distressed. * Supports the Customer Service Manager and Customer Service Supervisor in achieving the department's and the District's mission, plans, objectives and values. * Answers incoming telephone calls on multi-line phone system and responds to routine questions from the public using utility billing software, compiles reports and necessary documents, historical data, billing/account statements and other information necessary to answer customers' inquiries. * Maintains and administers in-house and online customer utility accounts according to District policies and procedures and prepares reports as needed. * Receives and records public requests for water/sewer maintenance services, and relays work orders to appropriate departments using telephone and/or two-way radio. * Inputs service/repair requests utilizing preventative maintenance utility software; prepares bills as needed. * Handles dispatch of emergency calls and contacts all agencies required to be informed of such emergencies. * Organizes and performs a variety of complex and responsible bookkeeping duties related to customer accounts, including daily maintenance and auditing of cash drawers. * Follows appropriate District collection procedures to manage delinquent customer accounts. * Works closely with the Inspections department to perform multiple functions associated with customer water meters. EDUCATION * Requires high school diploma or equivalent.

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#overnight#retail#INDM Qualifications Minimum Knowledge, Skills and Abilities: Must be at least 18 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retail#INDM Qualifications Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. Respond to all customer requests in a timely manner. Support and follow all safety and security initiatives. Ensure proper cash handling with the operations of the POS and cash bank procedures. Adhere to all store operations procedures, policies and guidelines. Properly execute up-selling initiatives and provide a value to the customer. Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. Effectively communicate with store management and team members. Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retail#INDM Qualifications Minimum Knowledge, Skills and Abilities: Must be at least 16 years old Strong focus on customer service and working with people Strong commitment to teamwork Strong communication skills, including the ability to professionally communicate verbally to customers Ethical, honest, trustworthy, respectful, compassionate, supportive and patient Flexible and adaptable to change Ability to handle difficult situations professionally Ability to lift up to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Working Conditions: Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products. Spends the majority of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Seasonal Customer Service Representatives from Fall 2025 till Spring 2026. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you! Responsibilities: As Seasonal Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Specific duties include: Preparing account changes Troubleshooting and resolving customer issues Identifying and acting upon potential new sales opportunities Assisting with customer retention Working with other departments to ensure timely resolution of customer issues Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines Requirements: As a Seasonal Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1-2 years in a customer-facing role; prior experience in a customer service setting preferred Ability to work well in a fast paced environment Excellent telephone skills Strong troubleshooting abilities Solid negotiating skills Computer proficient Must be flexible for weekday and weekend shifts Benefits: As a Seasonal Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage (F/T staff) Dental coverage (F/T staff) Retirement Savings Plus more! The role will seasonal from Fall 2025 till Spring 2026. Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors? We'd love to have you as part of our High's Team! High's is seeking Customer Service Representatives/Cashiers with expertise in overseeing the day-to-day store operations ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store. We hire Part-Time & Full-Time, if you are 16 years or older, please apply! #parttime #fulltime #friendly We offer a very competitive Benefits Package including but not limited to: Low-Cost Health Insurance - Full and part time plans available. Career Advancement. Paid Time Off in addition to Sick Leave. 401k with company match. Tuition Reimbursement annually. Responsibilities: Adhere to all store operations procedures, policies, and guidelines. Properly execute selling initiatives and provide value to the customer. Follow all food service programs, procedures, and sanitation requirements, if applicable. Greet and communicate easily with customers. Dedication to assisting customers' needs to enhance their experience. Knowledgeable about products and services. Apply positivity to your customer service strategy by emphasizing “sales & specials.” Additional duties will be discussed at the interview. Qualifications Minimum Knowledge. Skills and Abilities: High School Diploma or equivalent preferred. Previous experience in a retail environment, preferred. Must be at least 16 years old. Computer literacy. Fun, friendly and happy. Ability to learn policies and procedures. Working Conditions: Retail environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products. Constant standing with frequent bending and lifting. Employees are expected to come to work and maintain full store operations in all weather conditions unless closure of the store is ordered by the company.

THE COMPANY Security Products and Solutions Group (SPS) is a leading provider of video management, access control, intrusion and business intelligence solutions for the security industry. We go to market under the brands 3xLOGIC, PACOM and Sonitrol. Our team designs, builds and sells both hardware and software solutions. SPS is a Division of Securitas Technology which is a a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. OVERVIEW The primary function of this role is to provide application and configuration support to our Dealers/Integrators and assist during the installation and service involving 3xLOGIC video (Vigil) and/or Access Control (Infinias) products. This will be a customer facing role that requires an extensive knowledge of Video Management Systems and Electronic Access Control Systems On-Prem and Cloud Based. The role is a remote-based position, those candidates local to the Fishers office headquarters are encouraged to come into the office once a month. This role is part of the Securitas Products and Solutions group. Attention to detail and customer relations skills are key to success in this role, and essential in the company's strategy. Excellent written and verbal communications skills, the ability to manage multiple tasks and priorities simultaneously and strong analytical and problem-solving skills are a must to be successful in this role. The ability to logically follow order of operation troubleshooting to ensure resolution of a customer issue in a timely manner is also a must. ROLES & RESPONSIBILITIES * Develop and maintain an extensive working knowledge of your supported 3xLogic products. * Learn and maintain a fundamental understanding of all product operating environments. * Work with 3XLogic customers to diagnose and resolve all hardware and software issues, answer questions and alleviate concerns. * Remotely install, configure and deploy software on physical servers as well as virtualized environments. * Troubleshoot system reported issues * Troubleshoot network connectivity issues * Be the liaison between the customer and engineering teams. * Work collaboratively with the sales, engineering, and product development teams to ensure all are aligned with the customer needs. * Efficiently and effectively provide detailed documentation of customer interactions in the ticketing management system * Other tasks as assigned by management. QUALIFICATIONS, SKILLS AND EXPERIENCE: * Background in Video and Access Control Security Systems * Strong organizational skills * Excellent verbal and written communication skills. * Ability to transfer knowledge and translate technical concepts to non-technical customers. * Ability to learn in a fast-paced environment * Functional knowledge of Windows 10, Server 2008 to current * Experience in troubleshooting system hardware, software, and integration issues * Experience in using and setting up virtualized environments * Experience in basic network and firewall setup and troubleshooting network communication issues * Strong knowledge of database architectures and methodologies, ideally of Microsoft SQL Server 2008+ and the ability to manipulate data effectively and efficiently using SQL. * Excellent knowledge of VM Environments and Microsoft Clustering. * Ability to work without direct supervision 3xLogic believes in giving each applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences and needs of employees and our communities including but not limited to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments.