This role is designed to provide essential support and customer service to individuals contacting the People Service Center. As a People Associate, you will play a key role in ensuring customer satisfaction and maintaining efficient operations within the team.
Responsibilities
+ Handle inbound and outbound customer service phone support, providing prompt and courteous assistance to employees or clients.
+ Manage service tickets, logging, tracking, and resolving requests or issues submitted through internal systems.
+ Ensure timely follow-up and accurate documentation to maintain data integrity and compliance.
+ Regularly input and update information in relevant databases or systems.
Essential Skills
+ Attention to detail, demonstrating precision and accuracy in completing tasks.
+ Ability to multitask, managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines.
+ Effective communication skills, clearly conveying information both verbally and in writing.
+ Strong interpersonal skills to build positive working relationships and collaborate effectively with team members and stakeholders.
Additional Skills & Qualifications
+ Proficiency in Microsoft Suite and basic computer functions.
+ Experience with ServiceNow and PeopleSoft is a plus.
+ At least 3 years of experience in customer service or related industry.
+ High School diploma or GED.
Work Environment
This position offers a hybrid work schedule with Monday and Friday as work-from-home days, while Tuesday to Thursday require onsite presence. You will work alongside a collaborative team, offering a supportive and dynamic environment.
Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Richardson,TX.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$18-20 hourly 8d ago
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Customer Service Specialist
Aston Carter 3.7
Santa Clarita, CA jobs
Job Title: Customer ServiceSpecialistJob Description
The Senior Customer ServiceSpecialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management.
Responsibilities
+ Process customer purchase orders efficiently.
+ Coordinate schedule changes to meet customer needs.
+ Provide comprehensive post-sale support.
+ Prepare accurate price quotes for customers.
+ Resolve billing disputes promptly and effectively.
+ Manage order entry, including from multiple portals.
+ Oversee portal management for various customer portals.
+ Administer contracts, including long-term agreements and terms and conditions.
+ Assist with price estimates and coding as part of a broader scope.
Essential Skills
+ Minimum of 5 years of customer service experience.
+ Experience in the aerospace industry.
+ ERP system knowledge, preferably AS400 or Oracle.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Ability to work independently and take initiative.
Additional Skills & Qualifications
+ AS/AA degree or equivalent.
+ Flexibility to meet diverse customer needs.
+ Experience with contracts administration and pricing.
Work Environment
The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations.
Job Type & Location
This is a Contract to Hire position based out of Valencia, CA.
Pay and Benefits
The pay range for this position is $26.01 - $38.70/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Valencia,CA.
Application Deadline
This position is anticipated to close on Feb 2, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$26-38.7 hourly 7d ago
Customer Service III
Blue Star Partners LLC 4.5
Lake Forest, IL jobs
Job Title: Customer Service III Period: 10/28/2024 to 10/31/2025 - possibility for extension/direct hire Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20/hour
Contract Type: W-2
Scope of Services:
The Customer Service III position is responsible for providing exceptional customer service to healthcare customers through inbound/outbound calls and emails. The role requires utilizing a database to retrieve customer or company information, following detailed instructions, and using a variety of resources to provide accurate information. The ideal candidate will possess strong organizational skills, patience, tact, empathy, and problem-solving skills, with consistently good voice quality. They must be able to organize and handle calls and emails with speed and accuracy, work with complex computer applications and resource materials, and multitask effectively. Proven skills in Microsoft software suite (Excel, Outlook, Word, Teams) are required, with preferred experience in SAP or other ERP systems and a background in the healthcare industry.
Role, Responsibilities, and Deliverables:
Take inbound/outbound calls and emails to provide information to healthcare customers.
Utilize a database to retrieve customer or company information.
Learn and follow detailed instructions, using a variety of resources to provide accurate information.
Demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
Organize and handle calls and emails with speed and accuracy.
Work with complex computer applications and resource materials.
Multitask effectively and use critical thinking skills.
Follow standard operating procedures, knowing when to ask for help.
Understand the culture and be a good team player.
Experience:
One year of experience in a customer service role.
4-year equivalent college degree.
Ability to problem solve and critically think.
Able to multitask between different platforms, able to jump back and forth between customer calls and emails.
Basic computing skills and understanding of Windows, Microsoft, and other frequently used computer systems.
Must be able to follow standard operating procedures, but also know when to ask for help.
Must understand the culture and be a good team player.
$20 hourly 8d ago
Customs Specialist
Aston Carter 3.7
Romeoville, IL jobs
About the Opportunity
A well‐established U.S. organization in the safety and manufacturing sector is seeking a Customs Specialist to support import compliance operations. The company is known for its strong culture, collaborative environment, and commitment to employee development. We are conducting a confidential search, and full company details will be shared with qualified candidates during the interview process.
Role Overview
The Customs Specialist will work closely with internal teams and external logistics partners to ensure accurate, timely, and compliant processing of all U.S. import entries. This role is ideal for someone who thrives in a fast‐paced environment, enjoys problem‐solving, and is passionate about maintaining the highest standards of trade compliance.
Key Responsibilities
+ Manage trade compliance programs, including audits, process improvements, training, and internal communication.
+ Prepare and file import documentation for FTZ admissions (E214).
+ Track and trace shipments; coordinate with freight forwarders, carriers, and container freight stations.
+ Maintain accurate documentation and data within the organization's ERP and FTZ systems.
+ Determine HTS classifications, duty rates, and ensure compliance with agency requirements.
+ Identify and help implement opportunities for duty savings (FTA, tariff exemptions, duty drawback, etc.).
+ Perform regular audits to prevent errors, penalties, or unnecessary Post Summary Corrections (PSCs).
+ Prepare and submit PSCs as needed and assist with corrective action processes.
+ Maintain import records in accordance with U.S. Customs retention guidelines.
+ Support preparation of responses to Customs inquiries (CF 28/29) and FTZ annual reviews.
+ Assist with ERP and ACE reporting for compliance metrics and audit results.
+ Review and approve freight and vendor invoices.
+ Participate in the development of compliance training programs.
+ Perform other related duties as assigned.
QualificationsRequired
+ Strong knowledge of U.S. Customs regulations, HTS classification, and import/export documentation.
+ Ability to stay current with changes in import/export laws and regulations.
+ Excellent communication and interpersonal skills.
+ Strong organizational skills with exceptional attention to detail.
+ Effective analytical and problem‐solving capabilities.
+ Ability to work independently with an ownership mindset.
+ Proficiency in Microsoft Office Suite.
+ Ability to perform computer‐based work for extended periods.
Preferred
+ 3-5 years of trade compliance experience.
+ Licensed Customs Broker or Certified Customs Specialist.
+ Experience with FTZ software, Questa Web, or AS400 ERP systems.
Education
+ Bachelor's degree preferred.
Job Type & Location
This is a Permanent position based out of Romeoville, IL.
Pay and Benefits
The pay range for this position is $68000.00 - $86000.00/yr.
Health, vision, life, and disability insurance Bonus plan 401(k) with company match Profit sharing PTO 9 paid holidays
Workplace Type
This is a fully onsite position in Romeoville,IL.
Application Deadline
This position is anticipated to close on Feb 4, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$68k-86k yearly 5d ago
Customer Service Representative
Aston Carter 3.7
Dublin, OH jobs
Account Coordinator / Order Entry
Schedule: Monday-Friday, 9:00 AM - 6:00 PM
About the Role We are looking for a detail-oriented Account Coordinator to join our team! In this role, you will serve as a key point of contact for customers and internal departments, ensuring smooth order processing and exceptional service. You'll manage a high volume of orders, maintain strong relationships with warehouse and freight partners, and contribute to a collaborative team environment.
Responsibilities
+ Communicate effectively with customers and internal teams (Purchasing, Sales, Operations, Logistics, Accounting).
+ Maintain close relationships with warehouse and freight carriers regarding customer orders.
+ Provide backup support for other Customer Service Representatives as needed.
+ Process a high volume of incoming orders via phone, email, and fax; accurately enter details into SAP.
+ Respond to inquiries on product availability, shipping, invoices, returns, and other customer needs.
+ Reconcile purchase order and order discrepancies promptly.
+ Run and review daily and ad-hoc reports.
+ Assist with special projects and process improvements.
+ Collaborate with Account Managers on customer updates and inquiries.
+ Manage a consistent book of business (200-250 customers).
Qualifications
+ Experience: 1-2 years in order entry or customer service.
+ Education: High school diploma or equivalent.
+ Technical Skills: Proficiency in Microsoft Word and Excel; SAP experience preferred.
+ Ability to perform basic Excel formulas (SUM, AVG, etc.).
+ Strong attention to detail and accuracy.
+ Excellent organizational and multitasking skills.
+ Ability to thrive in a fast-paced environment.
+ Strong communication skills (verbal and written).
+ Team-oriented mindset.
Additional Skills
+ Familiarity with data entry and order entry processes.
+ Experience building long-term customer relationships.
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $23.08 - $23.08/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dublin,OH.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$23.1-23.1 hourly 8d ago
Customer Service Immediate Hire
Aston Carter 3.7
Bessemer, AL jobs
The STC Advocate role is a unique combination of various responsibilities, where you will be the face of our company. Since our purchase process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met one of our employees face-to-face. You will have the freedom to ensure our customers have an extraordinary experience that is completely one of a kind.
Responsibilities
+ Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand.
+ Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system.
+ Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy.
+ Assist other team members with various tasks as necessary.
+ Drive a company-owned car to approximately 6-8 appointments daily at customer homes.
+ Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad.
+ Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment.
Essential Skills
+ Customer service oriented with a passion for creating memorable experiences.
+ Possess a valid Driver's License with a clean driving record for the past 5 years.
+ 2+ years of customer-facing experience.
+ Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
+ Strong attention to detail and effective communication skills.
+ Ability to read, write, speak, and understand English.
Additional Skills & Qualifications
+ High School Diploma or equivalent.
+ Goal-oriented, enthusiastic, and self-motivated.
+ Team player with an understanding of the value of teamwork.
+ Energy and drive to accomplish goals and meet deadlines.
+ Sense of humor and passion for the customer experience.
+ Interest in working in a fast-paced environment and having fun while doing it.
Work Environment
You will work in both indoor and outdoor environments, which may expose you to inclement or extreme weather. Your role will involve time spent in the office as well as on the road. Training may vary, so clear communication during the screening process is important. Our workplace is dynamic and fast-paced, requiring bright individuals ready to take on new challenges. In addition to your professional duties, you'll have opportunities to relax with activities like ping pong and corn hole tournaments. The hours and pay rate vary based on location, and some positions may be contract or contract-to-hire. This temporary role is expected to last from January 27th to April 10th, but it may be shortened or extended based on market needs. If hired directly, there may be opportunities for growth and a potential for a performance-based bonus. Pay rate will be based on the location and market.
Job Type & Location
This is a Contract position based out of Bessemer, AL 35022.
Pay and Benefits
The pay range for this position is $17.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bessemer,AL 35022.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$17-21 hourly 4d ago
Operations Specialist (La Encantada R086)
Apple 4.8
Tucson, AZ jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$62k-92k yearly est. 8d ago
Operations Specialist (The Mall at Bay Plaza R753)
Apple 4.8
New York, NY jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$72k-106k yearly est. 8d ago
Customer Service Representative
Aston Carter 3.7
Carlsbad, CA jobs
We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities
+ Manage and respond to customer emails in a timely and organized manner.
+ Focus on different customer needs and prioritize accordingly.
+ Maintain accurate alphanumeric data entry.
+ Utilize ERP systems for efficient data management.
+ Collaborate with the team to handle difficult scheduling and customer interactions.
+ Retain information about numerous part numbers and products.
Essential Skills
+ Proficiency in data entry and customer service.
+ Strong organizational skills with attention to detail.
+ Experience with Microsoft Word, Excel, and ERP systems.
+ Ability to quickly learn and retain processes.
+ Excellent written and verbal communication skills.
Additional Skills & Qualifications
+ Outgoing personality with the ability to work well with others.
+ Administrative support experience is a plus.
+ No degree needed; relevant experience is more important.
+ Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location
This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$22-24 hourly 8d ago
Operations Specialist (Country Club Plaza R097)
Apple 4.8
Kansas City, MO jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$60k-87k yearly est. 8d ago
Operations Specialist (Mall of America R007)
Apple 4.8
Minneapolis, MN jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$64k-91k yearly est. 8d ago
Operations Specialist (Scottsdale Quarter R292)
Apple 4.8
Scottsdale, AZ jobs
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$63k-95k yearly est. 8d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Customer ServiceSpecialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 8d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customer service experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 5d ago
Customer Service Representative
Aston Carter 3.7
Tucker, GA jobs
The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
+ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
+ Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.
+ Refer unresolved customer grievances to designated departments for further investigation.
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
+ Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Skills
+ Customer service oriented with a focus on providing information in response to inquiries about products and services.
+ Strong verbal and written communication skills.
+ Attention to detail and customer service skills.
+ Interpersonal skills and the ability to work independently.
+ Ability to accurately document and record customer/client information.
+ Previous experience with computer applications, such as MS Outlook or data entry software.
Additional Skills & Qualifications
+ High school diploma or GED preferred.
+ 0-2 years of customer service related experience required.
+ 1+ year of experience in customer service with active interactions/communications with customers.
+ Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.
+ Knowledge of Microsoft Office/Excel/Word.
+ Proficiency in computer operations.
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type & Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$16-17 hourly 8d ago
Customer Support Specialist - Quality
Brightree 4.3
Minneapolis, MN jobs
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).
When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software.
The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day.
The Quality Assurance Analyst, Customer Support is accountable for evaluating the experience between a customer and the support team representatives against predetermined standards of performance. The QA Analyst will be tasked auditing and communicating results with Quality Manager, Senior Manager(s), Customer Service and Senior Director.
Must be detail-oriented, results-driven and focused on meeting the customer's needs.
Let's talk about Responsibilities
* Maintain Support quality standards
* Monitor and review inbound and outbound calls, email, chat and social media responses against the Company's support quality standards
* Identify and address potential customer interaction issues
* Provide positive feedback when applicable to acknowledge and reward the behavior
* Contribute to the team culture in a positive manner
* Be an advocate for the customer and for the team
* Be an ally of the support representatives, a partner committed to supporting them and helping them succeed
* Contribute to a culture where goals are attainable, and targets are met
* Must have a strong understanding of the complex tasks within the support representative job function
* Maintain a thorough knowledge of all company policies, especially those that affect call-taking metrics or performance standards
* Be a part of a culture that has committed to growth and improvement across all lines of business and within all levels of an organization
* Monitor and drive performance of the team
* Assist with escalated issues and provide direction
* Other tasks and responsibilities as assigned
* Occasional travel
Let's talk about Qualifications and Experience
* Minimum 3 years working in SaaS customer service, or call center environment with interactions with customers
* Experience in HME, Home health or healthcare industry
* Knowledge of customer support best practices
* Proven track record of analytical skills
* Proven ability to work independently
* Ability to work in fast paced, collaborative, customer-focused environment
* Possess a passion for customer service and exceeding goals
* Strong interpersonal, communication, and customer service skills with the ability to resolve challenging issues in a timely manner while mentoring peers
* Proficiency with Microsoft Office Suite (Outlook, Word, and Excel)
* Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand
* Must be able to work in a fast-paced, collaborative, project-oriented environment with the ability to own areas of the product with minimal supervision
* Must have a great attitude, be willing to learn and increasingly strive to improve
* Experience working in a remote environment
* 5+ years working in SaaS customer Service
* Bachelor's degree in business, healthcare, technology, or relevant field
* Experience with Salesforce
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
$32k-41k yearly est. 8d ago
Operational Specialist
The Judge Group 4.7
Portland, OR jobs
Staff Analyst/Operation Specialist
Portland, OR
Long Term Contract
The Staff Analyst will provide comprehensive support to the Operations Senior Manager by assisting with business operations, meeting facilitation, data analysis, and administrative tasks. This role requires strong organizational skills, attention to detail, strong communication skills, and the ability to manage multiple priorities to effectively support the assigned leader in running the business.
Key Responsibilities:
• Support the Operations Senior Manager in day-to-day business activities and operational planning.
• Assist in preparing reports, presentations, and data analysis to inform decision-making.
• Monitor key performance indicators (KPIs) and provide insights to improve operational efficiency.
• Coordinate and schedule meetings, facilitate meetings for operations leaders and teams.
• Handle correspondence, prepare meeting agendas, and document meeting minutes and actions to ensure follow-through.
• Collaborate with cross-functional teams to gather information and support project initiatives.
• Track project progress and assist in follow-up actions to ensure timely completion.
• Identify process improvement opportunities and recommend solutions to enhance workflow.
Qualifications:
• Bachelor's degree in Business Administration, Operations Management, communications or related field preferred.
• Proven experience in an analyst or administrative support role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint).
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
$55k-80k yearly est. 2d ago
Channel Operations Specialist
IDR, Inc. 4.3
Houston, TX jobs
IDR is seeking a Channel Operations Specialist to join one of our top clients for an opportunity in Houston, TX. This role offers a chance to contribute to a dynamic energy industry organization, with a focus on broker onboarding, commission processing, and data analysis to support sales growth and operational excellence.
Position Overview for the Channel Operations Specialist:
Responsible for ensuring the timely, complete, and accurate processing of broker onboarding agreements and commission payments across multiple brands.
Support the implementation of reporting, systems, and process improvements to enable continued growth in broker-driven sales.
Collaborate with Sales to vet, contract, and onboard new brokers, providing ongoing support throughout the broker relationship lifecycle.
Perform ad hoc analysis of large data sets, generate reports for key stakeholders, and offer strategic recommendations.
Assist in the development and updates of SOPs, onboarding guides, and lifecycle playbooks to improve overall broker experience.
Requirements for the Channel Operations Specialist:
2+ years of experience in high-volume transaction processing, billing, back-office operations, or operations analysis and reporting.
Proficiency in advanced Excel and Microsoft Office applications, with experience using reporting tools such as PowerBI.
Strong problem-solving skills, with the ability to communicate findings clearly and make actionable recommendations.
Effective at working independently and managing multiple activities to meet deadlines.
Bachelor's degree preferred, with a concentration in Economics, Finance, or Business advantageous.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
$48k-74k yearly est. 3d ago
Business Operations Specialist - Bilingual in Mandarin Preferred
Axon Us Corporation 4.5
New York, NY jobs
We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply!
About Us
Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence.
About the Position
Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist.
Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.
This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.
Key Responsibilities
Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
Project Participation: Support and complete special projects and innovative initiatives as assigned.
Qualifications
Bachelor's degree
Excellent verbal and written communication skills
Strong collaboration, problem-solving, and negotiation abilities
Results-driven, with the ability to work cross-functionally to meet goals
Detail-oriented self-starter
Able to work under pressure
Creative thinker with a willingness to share new ideas
Preferred Qualifications
Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
Proficiency in Microsoft Excel and data visualization tools
Fluency in Mandarin is a plus
Location: Onsite in Manhattan, NYC
Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)
Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)
$50k yearly 2d ago
Treasury Specialist
Belvedere Trading 4.2
Chicago, IL jobs
Belvedere Trading is a leading proprietary trading firm. We are a team driven by intellectual curiosity, seeking answers that will change not only how we trade in this technological age, but also the future landscape of the trading industry. Our traders provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. Traders partner with our technologists to continually engineer and optimize our trading systems to stay on top of the industry.
Belvedere Trading is seeking an experienced Treasury Specialist to join the Treasury team. This role will be instrumental in ensuring efficient cash management, aligning short- and long-term liquidity, adhering to regulatory limits, and educating stakeholders to improve firm-level decisions. The treasury specialist will work directly trading, risk, and finance team-members to optimize cash and liquidity management decisions.
Team Belvedere is an environment where you will solve challenging problems with data-informed decisions. We seek someone passionate about treasury and who enjoys working in a fast-paced environment.
What You'll Do
Perform daily cash management forecasting, optimization, and account transfers
Recommend and implement strategies to improve cash management efficiency
Communicate treasury strategies, exposures, and recommendations to managers, traders, and risk teams to ensure firm-wide alignment
Develop and support treasury policies, procedures, and controls
Champion best practices in treasury management
Identify, track, and analyze treasury KPIs to improve performance
Educate stakeholders across the firm
Contribute to automating processes
What You'll Need
3+ years in treasury management
Strong analytical and quantitative problem-solving skills
Experience with journal entries, reconciliations, and accruals from treasury transactions
Experience with data analytics tools such as PowerBI and Looker a plus
Proficiency with Python and SQL a plus
Ability to be in Belvedere's Chicago headquarters, during regular business hours, 5 days per week
$100,000 - $150,000 a year
Additionally, certain positions at Belvedere Trading are eligible for discretionary bonuses. Our employees have access to a variety of benefits, which can be found on our website here.
How We Operate - Core Values
Team Belvedere: Work seamlessly with others to achieve shared goals. Foster a positive and supportive environment that brings out the best in your teammates.
Me in Team: Focus on competing and succeeding at the highest level, constantly striving for excellence.
Own It: Actively address challenges and make decisions that drive positive results, taking ownership of both successes and failures.
Build Rockets: Bring forward bold, creative ideas and solutions. Be open to experimentation and willing to take calculated risks.
Passionate Discourse: Encourage and bring innovative, out-of-the-box ideas to discussions, actively contributing to team growth and progress.
Women and underrepresented groups frequently apply for jobs only if they meet 100% of the qualifications.
We encourage you to break that mold and apply. No candidate is perfect; all have a lot to offer. We welcome your application.
Our Stance
Belvedere is an Equal Opportunity Employer committed to a non-discriminatory workplace. We promote diversity and equal opportunity for all employees and applicants, fostering an inclusive environment where all team members are treated with respect, dignity, and courtesy. We value a dynamic culture where diverse backgrounds, experiences, and perspectives thrive.
Work Schedule: Regular and reliable attendance during business hours with the ability to be on-site prior to the start of business on occasion
Physical: Ability to remain at a desk and concentrate for long periods of time
Amount of Travel Required: None
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.